A&W Restaurants in Port Colborne

I always live a&w

Had to wait so you know they made my food fresh. Fast service. Fast food.

Wonderful staff, fresh food and a clean restaurant with a great atmosphere!! Love stopping by when coming into town!

Very friendly staff and helpful

They are great

Fast and clean. The staff here is friendly.

Great customer service. Vegetarian options: Veggie masala burger Food : 5/5 |

Always fresh and good food. I will recomend veggie masala burger.

Great service. Everyone was so accommodating and efficient. After a long day and rolling in late it was great to sit and relax for a bit to eat.

When I came into the A&W in Port Colborne on Main, it was late and and error with my order came up that was out of anyones control. We have run out of root beer in the slushy machine! The moment was rather humorous and the staff was very kind and accommodating by allowing me to pick out another drink and letting me have a regular root beer on the house. Tldr: -Excellent service -Short wait for food -Great times were had!

Now I have to edit my previous review. Today I waited over 15 mins in the drive thru because the car in front of me was waiting with their car turned off for all their breakfast items and when I pulled up my food was sitting in the counter getting cold. Almost every time we have ordered breakfast we have been asked to pull around and wait out front which we dont mind so why didnt they get asked. I asked about my food and was told it was just made but it and my coffee were cold so that was clearly a lie. I should have taken them back but my son had already been waiting 15mins for his lunch.

Staff is very friendly and helpful. Their main focus seems to be customer service and they exceed in that area. And the food is always hot and fresh. Vegetarian options: Beyond meat burger and fries Parking: Plenty of parking and easily accessible Wheelchair accessibility: Ramp to the door and automatic doors

Amrita was great in helping us choose our selection of food and explained the promotions available. Will eat here again!

Food and staff were beyond great. Thank you for the experience

Food was quick and fresh. Service was excellent. And loving the deals when you order online through the app. Dietary restrictions: Gluten free options, bunless burger. Lettuce wrap inplace of bun. It was delicious and easy to eat. Less calories too.

Friendly staff. Excellent food!

They messed up the order. Got Frys instead of onion rings an onions on our burger after mad clear there was an allergy Threw out the drinks they made for us BC they couldnt remember whos was whos then we had to ask them for them as the just choose not to remake them. We finally got them 15 mins after we had all finished eating.

Very nice service

Great food like always

always really friendly and great service, also always fresh hot food!!

Was here for lunch There were 2 girls working forgot to get their name Great food and the service was excellent Went above and beyond Food : 5/5 |

Friendliest staff, always quick

Excellent in all areas!

Employees were super busy and they still provide great service with a smile. Good job!

We came here on Halloween when they were giving away free kids packs. The restaurant was incredibly busy and had been for hours but the staff did a wonderful job and were so pleasant

Awesome customer services. They re great with kids. I love this location

Great burgers and fries are wonderful!

Harsh made an awesome spicy chicken burger, great service! 11/10 Vegetarian options: You have to try the masala Veggie burger Food : 5/5 |

Food came quick, and hot. Staff were very friendly.

I loved their service and my fav masala veegi burger is so yummy. Best staff I have ever seen, so cooperative.

This branch has always been my go to. Moved out of the area a while ago but came back for the evening and wanted to get some good ol A&W. As usual a fantastic service. Young lady named Raman helped me at the counter and was really hlepful with getting everything right on the order, double checking and reconfirming the order and everything. Good food, great service. Will return whenever I am back in the area.

Best a&w in Niagara Region , specially the Staff is very cooperative and helpful !!

Food was really good and service is very quick.

Good Ambiance, Food was Good.. Service was excellent.Thanks

They came to check on us numerous times. The food was fresh and was even delivered to our table. We will be back again.

Went for a late night snack. The staff were friendly and curtious. The food was hot and fresh.

The lady at the drive-through was very friendly and very polite

Great service and super friendly people! -Sarah

The food is delicious as always. Staff is very professional and friendly. Clean and nice atmosphere with convenient location.

Good service

Always amazing!

Great service, very friendly

Cashier was very upbeat and wonderful. Thanks Arpita!

Fresh & not greasy eng. Muffins

We always have great service at this location Vegetarian options: Beyond meat Parking: Many spots wide

Good service Vegetarian options: Pery pery burger Parking: Lots of parking

Excellent service

Great employees but when will these people start wearing gloves to touch the food after handling money and cleaning?

Staff is too good and friendly and i order poutine with beyond sandwich . They make everything fresh .

Food is always hot, staff is super polite very happy!

Kitchen looks disgusting quality of food was poor will not be returning

So friendly!!

The staff is really good and friendly. Food is fresh and delicious.

Always helpful. Friendly and fast. I went thru drive thru and Harsh was very friendly and gave me great ingredient details. Food

I had a great experience at A&W today this was my first visit at port colborne one and after this I ll definitely visit again. I ordered canadian plater, eggs were cooked so well and along that I got fresh hash brown. The staff is really good and friendly. They served us food really quickly and this was the best experience I ever had in any restaurant.

Harash and team were great! Fast service and great food. Thanks!

Love the brew bar. Staff is always polite and quick!

Very clean and friendly staff all the time

prepared fresh was hot & tasty i appreciate when i m offered a wait time for fresh food DriveThru Attendant was a pleasure! thank you

The best A & W in Ontario (Port Colborne)...food is always hot and fresh...never had any issues...always stop and eat here.

Harsh was very polite. Very good service provided by him. Nice employee

The place us clean ,service is always great, and food is fresh what more can you ask from a fast food restaurant

Very friendly and great service

Got extreme food poisoning today.

Nice and quiet

Only 1 worker for the whole restaurant it seems, they should really have more workers instead of making 1 employee do all the work

They dont water down the apple juice..it is delicious...very friendly

All tables dirty, staff screaming at each other the whole time and we ate in. Order wrong but they quickly fixed that, floors sticky, really sticky. Overall not worth it anymore. A&W has really gone down hill Vegetarian options: Beyond meat options

Great food! Very nice people working at the Port Colborne location!

Waited over 20 minutes in the parking lot and 2 people after me got their orders before I did and, just to get my order wrong TWICE when I finally got mine. Both times had the wrong order with things in them I didnt even order. I normally order from here and they are fine but man was I sad to see the amount mistakes.

Garage bacon and egger .... de be thru lady could be more miserable and I got exactly HALF a napkin! Half and napkin...whats that about?

Love the service, the lady asked me if it was okay that the fries would take 4 minutes since it was 11 at night, we agreed! Yet it didnt even take 4 minutes more like 2!. She was so nice and a very bubbly person given it was so late at night! She lit up after we said have a good night to her as well! I just got off of my customer service job and know the struggles of working a fast food job, so for her to get happy for someone being generally nice to her, felt a stab in my heart! Lets respect workers! They are just doing their job and are people to! If I had a name, Id totally give her a shout!

Very kind and helpful staff.

Visited the store today. The staff is really nice. Food was very delicious. My daily go to place.

I had my lunch here today. The staff is really hardworking. Service is really fast.

Ordered a teen burger and sweet potato fries. The food was so good so fresh.

We come here for our morning coffee! Always hot and fresh. Breakfast platters are delicious. And my favorite is the Buddy Burger with grilled onions. Frozen A&W root beer with sweet cream. Service is always friendly. Molly is fast and knows her regulars.²

Staff is very friendly. Service is really fast. Love their masala veggie burger.

Amrita, You have been instrumental in providing us with a warm, friendly, environment. I would strongly advocate to the owner that you take the reigns. Sad to see George go but we all know you are ready for the Manager role. Great location, has ONE charger for EVs, always clean and tidy, including washroom. Staff is friendly, always looking to make it a great experience for their customers. Food is great. Lots of parking on the side.

Of all the times weve come to this A&W location, today was by far the best. We were welcomed by Samantha with warm hospitality and service. She made us feel at ease and well taken care of. My partner tried the Oat latte and was she said it could rival other cafes in terms of quality and flavour. The food was amazing, pancakes were perfectly cooked and tasted amazing!

Staff was great and super friendly and the food was good as always

Great service and very friendly staff. Food tastes amazing as well.

Probably the worst fast food experience Ive encountered. Ordered through the app for drive thru pick up a BLT Chicken burger. They reiterated my order when I arrived at the drive through speaker. After I drove off my wife took a few bites and told me that there was no tomato and bacon like I ordered. We turned back and I went through the drive thru again and informed the same guy that they didnt give me the BLT version but the regular Chicken cruncher version. I gave him back the chicken burger which my wife had already take 3 bites out of and he said one minute he comes back and hands me a bag(no apologies or acknowledgement) as we drive off, my wife opens the bag and pulls out the SAME burger we gave him and all they did was put a tomato and strip of bacon back in our original burger. First off, I expected them to throw out the burger they gave us and give us a new/fresh BLT Chicken cruncher. Second, the fact that they touched our eaten burger and added it after the fact is TOTALLY UNHYGIENIC! At this point, drive-thru wasnt working so I went in and spoke to the guy yet again. He explained everything and said that I wanted a new burger. No apology or acknowledgement yet again and I had to wait 9mins for a fresh burger. Once again, no apology or acknowledgement. The whole agonizing ordeal was 33mins in total for a simple pre-ordered drive thru app purchase.

Tasty food good service and amazing atmosphere

Food is to Good staff very humble helpful service very good

Good quality and naturally provided food special thanks to Raman nd Amrita

A&W Port Colborne delivers delicious burgers served with friendly efficiency in a welcoming atmosphere.

Went yesterday at this location. Served by Arpita, Incredible service!! The store was sparkling clean. The employees were serving the guests with smile. Will visit again. Thank you.

Amazing staff so polite and considerate and fast service!

Awesome service! Best veggie burger!

Slowest service I ve ever seen! Waited 22 min for 2 coffees. Was the only one in the drive thru. Got told to pull up to the front parking lot. There was no spaces remaining as they share a lot with pita pit and the convenience store. Coffee machine ended up broken. Instead of issuing a return like the cashier was supposed to they charged me twice!!! Before this she had given us coupons as a discount we later looked and found out they were expired by a month . A W F U L.

Excellent service. The staff is very polite and friendly. One of the best fast food restaurant in town!!

Great food

We had a lovely surprise today from the manager and the lovely lady who served us..we ordered 2 coffees at the drive-tbru and we had to wait a couple of minutes while they brewed fresh coffee they complimented us with their delicious apple pie...it was warm, crispy coating of cinnamon sugar and most importantly fresh...Many thanks to staff and employee at Port Colborne A&W. PS...we do enjoy your coffee daily at times even twice.

Staff is very friendly. Food is always fresh. I really love their smoothies and shakes. Will have a visit again here. Vegetarian options: Liked their Masala Veggie burger

Very nice. Staff was extremely helpful and very nice. Will definitely come back. we had a beyond meat burger combo and found it far better than other locations. This location is calm and staff goes above and beyond to serve the costumers. Especially Amrita and Raman were very kind.

Excellent costumer service and great service by Moly and Krishna.

This place is terrible. Had me pull up I waited for over 30 minutes.. they gave a person who came through after me their order first.. Like this is fast food, if I wanted to wait forever I would have went out for dinner.. NEVER AGAIN WILL I GO HERE, this is not how you treat paying customers.. especially when I waited over 30 minutes for my food and someone who went through after me got their food first.. Also MY FOOD WAS COLD.. like this place is terrible.

Great friendly staff.

crazy gravy lol

I have been comming to this place for 3 years now rana the manager always is maken sure the orders are placed correctly and maken sure the food is on time never had any issues with these guys they always make sure im happy welland location is very good to as they work as a team

The place wasnt very busy so service was pretty good. They did forget the drinks for the combos so I had to go back and ask for them. We were eating in the restaurant so it wasnt a big deal. They did bring us frosty mugs with the root beers though.

Great service, really friendly staff.

Never once have they got my order correct, usually by the third time they have most of it right. I do not recommend this place at all

We stopped in today for burgers and onion rings, everything was cooked perfectly. Lots of garnish on the burgers and not to much salt on the onion rings. I asked for a root beer, no ice , and they got it right. Very impressed with the food and service

Went for breakfast, Jorge was amazing. Was friendly and gave my daughter a little bear stuffed animal which she loved, excellent service will definitely come back! Jorge was just so great!

Went in to order a take away. Did that because I always get the wrong order in drive through. The guy working there asked me 3 times what I was ordering. Made me nervous. I then waited for about 15 minutes. I specifically said a spicy chicken combo with fries and a pop. After 15 minutes a girl handed me a very small bag. No fries.... Then the guy tried to charge me for fries. I thought I had paid for them as the bill was $13.06. Of course it was more because I didnt get charged for combo, just separate stuff. So after such a delightful experience he would not give me my fries. Very poor customer service. He made the mistake because he wasnt listening. He made no attempt to fix it. Apparently at this place you get whatever and like it! I will never be back and will pass it on. Unacceptable. Do better. Anyone can make a mistake, thats fine but comp the fries after the long wait. Took me about 25 minutes just to walk out very angry. I will be filing a complaint. It was that frustrating.

Great food good service

Always good!

Good food. Service a little slow! Friendly staff!

Amazing Workers and the cleanest restrooms in town!!!

Staff here are always friendly. Food is great and quick. Clean and comfortable atmosphere Dietary restrictions: Staff is very accommodating and offers replacement items for items that I am unable to eat. I really appreciate that!

Good and friendly staff

Well packaged. Thank you!!!

Found the staff very polite. Gave mea promotion price I didnt even know I could apply. Great job staff!

great experience, food is always fresh and kind staff is an asset to the restaurant.

Fresh food

Amazing food and great Staff Parking: Accessible and plenty of space Food : 5/5 |

Fast. Clean. Good food.

Great location, burgers are always fresh and delicious, counter service is very professional. Thanks for the great meal

Good service, nice seating area, and food was all brought out to us which was super nice since we were there with three young kids!

Worst a&w experience I ever had. We waited for 10 minutes in the evening after 5 but nobody came to take order. We we re going to order near about $40 food but we ended up buying only drink.

Amazing food

Fabulous experience

Good staff

Parking: Safety packing. Food

Very polite people that work there. I personally know 2 workers there myself and they are hard workers and very friendly:) they re names are Amrita and Manpreet. Amazing service!

good food

Parking: There is plenty of parking space for you to park Food

Best breakfast!!!!

Cashier was very sweet , service was excellent!

Stop by there today for lunch with a girlfriend, very good customer service.Vince & Molly were wonderful. Store was very clean.

Absolutely amazing staff, super friendly. Food was ready asap and Molly was great!!

Excellent! Good food, friendly service!

best burger and best service i ever had at a&w highly recommended Food

Always hot food and great service Vegetarian options: Beyond meat is excellent Food : 5/5 |

Great place for breakfast. Good food. Shoutout to Mannu who provided above & beyond service at breakfast this morning!

Easily the best A&W ive had in terms of quality and service

Great breakfast spot. Friendly staff. Will be back.

The staff were amazing and food was incredible!! Thank you

Molly the cashier was great and very nice! She even brought the food out to me ! Food

Good atmosphere, the staff is very friendly and helpful

I was asked for my name here and said no. I don t really know why I m uncomfortable giving my name out for an order. I just don t see the need when I am the only person in the store at time. Which worked out weirdly cause after saying no to giving my name; a few minutes later a different employee had gathered up my food and looked up at the order screen and turned and Asked Mike? Pretty shocking they would have my name from my bank card. And no there is no way they knew me I don t go there enough. I go by Michael but my bank card is registered as Mike so. I will never again and have notified TD bank of these Very strange stuff

Very hot and fresh. Dude on the cash very friendly. Carried the food to our table.

Fast friendly service! Clean tables. Vegetarian options: So glad you have a fantastic burger! Food : 5/5 |

It costs over $50 for 3 people to eat basic fast food. It wasn t even very good. Save your money, go home and make a sandwich instead.

Great service and good food.

Best location of A&W. Always fresh and delicious food. The ambiance is very welcoming and charming. Amrit & Param are extremely helpful and make great recommendations.

Friendly staff

Very good service and food and well served by Prabhjot Singh

It was great food and the staff member ( prabhjot singh) was so friendly.

Great food, great service, this is the place to go for quality quick bite to eat from people who have care and respect , thanks !

Excellent service by prabhjot.. must visit again..

All the staff members are really good. Specially Charanjeet Food : 5/5

Food,service and atmosphere was good.

Was great, I waved at the guy and he waved back. Bye guy.

I used to get my coffee here, but as of yesterday, No More! I wanted to return a very bad coffee, and receive a voucher, or $2.40 back. When I explained it tasted bad the young lady said thats how our coffee tastes now. Her words! Then she laughed. I suppose A&W coffee just tastes bad now. I wont be back. Bad business etiquette, for sure. Zero stars.

$17.93 for a tiny mama maza burger and poutine LOL... food was good but horrible value. Probably not going to eat at a&w for awhile if this is how badly priced everything is.

Always friendly and good food. Very consistent.

good food, public wasrooms and ev charger. for this area thats 5+ stars

When I visited this location I personally watched the cook on his phone then put it back in his pocket and handle food preparing orders. Disgusting not washing after handling his personal phone. Dec 10/23 at 2:30pm

Food was A&W so consistent with other stores. Staff was friendly. Store and bathrooms were clean. Food

The crew working was amazing and very on top of all the customers needs!

Food is good and fresh ..The guy working over there ..His name is Paramjeet Singh ..He is so much nice to customers ..staff also good ..store is very neat and clean