Canalside Restaurant & Inn in Port Colborne

Another great meal! The food is fantastic, Tammy is amazing. Never disappointed in anthing we order. Great beer selection too!

Great food, great service, nice folks!

Safety: Do yourself a favor and look up this restaurants health inspection results. Food and drinks: I got really sick eating here. Never again.

Stayed at the inn - large comfortable studio suite 6 with kitchen and bathroom - upstairs over restaurant - faced back - peaceful - off street parking - loved it. Ate at the restaurant twice - charcuterie board excellent, linguini provincial excellent, tapenade and naan excellent Shopped at the kitchen store - many interesting snd useful kitchen items Loved being on the Welland Canal watching ships move through. Visited the Pt Colborne museum which is excellent; had tea in the museum period tea room; enjoyed the authentic blacksmith shop. Fun and friendly all round. Rooms: Staff helpful and friendly. Well equipped. Fridge and microwave. Dining table. Pull out couch. Desk. Nearby activities: Port Colborne has a great museum and collection of out buildings nearby. Walking trails and birds at the Quarry regional conservation area - I saw a pair of Belted Kingfishers there - watched about 600 Canada Geese flying in to a stubble field for the night. Great park close by for walking and well equipped children s play area. Safety: Very popular area for locals and visitors of all ages walking along age canal and to shops and restaurants. Historic buildings and homes. Reminded us of New Orleans. Walkability: Good sidewalks and great views of the canal, many shops. I liked the Honey shop with it enormous selection of honeys and teas. Food and drinks: Many good restaurants to choose from close by and others further afield.

Excellent service and great selection on the menu.

Very good food and friendly service.

Food is mediocre and overpriced

Decent place for lunch.

A really interesting, neat restaurant. Good food, great atmosphere, great service.

Food and drinks: Food was Awesome!!! Service

I Love This Place. The food and service were excellent and had an enjoyable afternoon there watching the boats go by! Highly recommend !!!

To all my Gluten-free friends this place is a MUST. They go out of their way to accommodate us. I really wanted the spin dip but the pitas arent GF. No problem said our server ( sorry I cant remember her name). We have really good GF buns we can toast them up. OMG its one of my new favs. Definitely try and of the burgers. Hands down the BEST GF bun Ive ever had.

Canalside was a perfect place to celebrate our anniversary! Greg and Rosemari are wonderful hosts. The food was amazing the entertainment fun and our room upstairs beautiful. Rooms: The room was so beautifully decorated. Very clean, had all the amenities you need fridge, kitchen area. Sitting area and comfortable we loved it.

They need to clean this restaurant more often. Washroom dirty

Lovely spot to have a drink by the canal and, if youre lucky, watch the bridge lift up!

The shaved steak sandwich is a pile of mush. The clam chowder is tastles. Was very disappointed will not return. Service

WoW! What a lovely welcome we had from the owner! The hotel staff is exceptional. The only drawback during our stay was the cleanliness of the room, marks on the walls, dust, seeds on the floor, smell of the pillows.

Had a great meal by the canal with our group. Friendly service by our waitress Tammy. We will be back!!!!!

Great place to sit with friends and watch the activity on the canal. Have been several times and always happy with everything. Prices are reasonable. Will be back.

Dont even bother. Keep walking.

The appetizers taste so good. We had walleye winfs, shrimp and some other thing that I forgot the name. Would recommend.

I have to say waitress was second to none, shout out to Melissa the alforno was so,so good. Thank you ladies for going the extra mile for me. Sorry we just missed you Kelly. Overall experience was exceptional.

For the price the food was not the best, cute place , nice location. Unfortunately the service fell very short, food was ok-ish, not consistent, my shrimp was overcooked, wife had wings and only half of them had sauce coverage. The portion size for the price was terrible.

Our stay at the INN was awesome #3 #4 suites SWEET. Our lunch, dinner, and drinks fantastic! The proprietor was very friendly, accommodating for all our needs. All the staff was great!!! Rooms: Clean, large, and great view of the Canal

My husband and I tried out Canalside Restaurant for the first time this past weekend. What a fantastic surprise. We went for lunch. I had the garlic lobster croissant with the pecan cranberry salad. My husband had the angus burger with fries. When asked how his meal was, he said awesome which for him was a strong word - so I know it must have been next-level good. Mine was the same. Its now a few days later and Im thinking about that lobster croissant and wishing I lived closer. I highly recommend swinging by there and giving them a try. Its a cute, nautical themed restaurant, and their front window faces the canal, so you can see ships pass from time to time or the bridges lifting to allow them passage.

Placed an order online for pick up and they have (what seemed legit to me) an etransfer option for payment. Got there to pick up food and they asked how I d like to pay and I stated I did the etransfer online at the time of placing the order. Was then told that s not a thing and the owner/manager (I m assuming) came over and was shouting about how that s not a thing and I better cancel the transfer right at that moment. Maybe as a business owner you shouldn t shout so much or blame the customer for something that s not their fault. Maybe take a look at your website and make sure it s legit before you shout at a customer for something that quite frankly isn t their problem

We came for dinner and were surprised with a very talented musician. Food was amazing (shrimp tacos 10/10). Cant wait to return!

Went twice in a month. Food sucked!

We arrive there, we ask for a table on the other side of the street (there was still a free table, because we had gone to check just before), we are told that there is no more room. So we sit on the sidewalk. A young couple arrives, they cross the street after having looked inside and they are installed in the place we had seen... In addition, the waiter and waitress had no smile... not very welcoming as a first experience...

Food was great, love the location, can watch the ships go buy. Very nice staff Service

Great rooms great people great food great beer.

Relly good food.

decent meal washed up with great local beer

Great hotel, great dinner, lovely location. Would return again to Port Colborne. Walkability: Right downtown by the lake

Finally made a visit to the restaurant on a lazy afternoon walk along the canal. The ambience was nice, not too busy at the time we were there but we knew it was a popular place in town. The Good: ambience, server who was very attentive and friendly, the manager who is very gracious, kind and cares about her patrons, the burger and the fries. The Bad: a bit of a lengthy wait time considering our order of burger and Banh Mi sandwich given there were only a handful of patrons. The Ugly: the Banh Mi I won t be my usual blunt self because the staff was very gracious and kind but I did not like it at all. When you give a name to a food item that has a solid reputation and is well-known as an Asian food, it should have some Asian flare in it. Of course it doesn t have to be exactly and it s a good idea to Canadianize it but keep some of its original Asian influences such as pickled carrots and daikon and a Banh Mi should ALWAYS have cilantro unless the customer dislikes it. This had over-smoked pemeal bacon(?) , very thin like a deli-meat, cut into tiny squares (like ham for a western), dry shredded carrots and an attempt at pickled beets(?) that were not pickled nor tasty. Although I did not like this menu item, we plan on returning because they have an interesting menu and the staff are great.

We did not stay overnight so review is for the restaurant only. My wife and I went for a day trip to take in a play and have dinner. We have heard Greg many times on Giant FM our favourite radio station. We arrived just after 4:30 so it was just starting to fill up from the theatre crowd and passers by. The theme is Great Lakes Shipping as this was and still is a large industry in the area. The restaurant and inn is located on King street beside the Welland canal. We got parking right in front. Our server was very friendly and knowledgeable and got us our drinks promptly. We both settled on local - Canalside craft beers, which came cold and delicious. For appetizers we shared the walleye wings - nuggets of walleye breaded and served with a yummy dill dipping sauce and sweet chili shrimp. Both were very tasty and went very well with the beer. For main courses my wife ordered the fish and chips. This came as 2 giant pieces of battered fish with fresh cut fries, coleslaw and tartar sauce. Being right on Lake Erie I went for the 8 ounce portion of Perch with fries, dill dipping sauce and coleslaw. Both plates of food were delicious and came piping hot. The battered fish was delicious and the perch was too but was a little too heavily breaded in a sort of bland breading. We left very full and happy. After dinner we took in the kitchen store right next door. It is chocked full of every kitchen gadget or item that you can imagine. Friendly helpful service here too.

Hey there Greg & Rosemari, We went for dinner before the Showboat Theatre Show and didn t have a lot of time. Our server was so sweet and our Perch dinners were really good. Salad & Coleslaw were so fresh & tasty and the fish cooked to perfection. And we got to Showboat with time to spare. Thanks for a wonderful night.

The best pulled pork sandwich I ve ever had! Wonderful atmosphere and terrific food and service. Thank you!

Good food, reasonable prices and great service

Didnt have a room but the lunch was delicious. Server ( who was very nice) and kitchen accommodated a change to the menu with ease. Great location for ship watching

Amazing owner and staff me and my family had a fantastic lunch. There was live music and the food was amazing

Always love coming here. Staff are friendly and efficient. The owner always takes a moment to connect with patrons. The live music is great too.

I went there by myself on a Tuesday afternoon. It was peaceful. Had a snack & wine. The waitress named was phong. Nicest girl Ive seen as a waitress in a long time. She was a breath of fresh air. I was very impressed by her genuine personality.

Love this place to eat and stay in our studio apartment. I could easily live here!

Great food. Great staff. Great location. The only thing missing is a hostess.

Great experience at this great establishment! We got upgraded for free because they couldn t rent out one of the better rooms and we didn t even ask! The room was very clean, had everything we could ask for. The restaurant has great food and service and served us till 10:15pm even though we came at 9:30pm and they close at 10pm. Highly recommend!

The 3 of us were served last after many others that arrived much later. They gave us bread after I asked if they forgot us. We just had burgers and ravioli. The burgers were not good, I had some weird piece in mine and could not eat it. The burgers are mostly filler. So disappointed Walkability: Everything is close by

Amazing food great staff

Excellent food and service , we will be back again !

It was perfect!! We stayed in suite #6, it was very spacious and very nicely decorated. It was clean and had everything we needed for our stay. It was also conveniently located near local shops, restaurants and grocery stores. We would definitely book again and recommend it.

Love the Canalside. Such a wonderful atmosphere and the best food ever. We brought our friend from Hamilton and she loved it too

We came here just for the day of the eclipse. The service was fast and friendly given how crowded they were but the food was below average. The Perch fillets were really thin with more batter than fish. The batter was bland. The poppyseed dressing was extremely sweet like eating candy instead of salad. The chicken fingers were most likely frozen from a bag. Plus some cranberry juice three meals were $90! It s a friendly place for a few drinks but don t order anything to eat it s not worth it. Food and drinks: Not at all worth the price.

I just want to start by saying I d like to review the restaurant, not the inn. I have not been to the restaurant in sometime and really loved a dish they had there. I was sad to see that it was not on the menu anymore but excited to try something new. My son had boneless wings, french fries and gravy. I decided to try the Szechuan beef stir fry that was the special. The waitress never made mention of the cost of the special when she was telling us. The portion size for the boneless chicken wings was ridiculous for the cost and they were horrible. The fries came out, oily and undercooked, I m pretty sure the only reason my son ate them because he drenched them in gravy and the chicken was cold. My meals flavour was all right, but the veggies were not even cooked. I personally like a crunchier veggie in my stirfry, but this was beyond that. I would ve liked to address it with my waitress, but she was too busy serving everyone alone And by the time she had asked me if it was OK it was pointless to say anything until it was time to pay the bill when I mentioned it to her. They need to staff the place a little bit better so everyone gets a good customer experience in my opinion. I ll be honest, I don t recommend it and I ll probably never go back.

Small but very quaint. Food is delicious and all homemade sauces. Very clean. I will definitely be back Rooms

Right on the canal. This is our go to location for lunch or dinner when we are in Port Colborne. Great food and service.

Great place very Good food

Food and drinks: Excellent food Service

We had awesome st paddys day at canalside! great service great food great music ! made celebrating with friends special! thank you

Loved this small pub. Went there for lunch. Food was great and well portioned.

have only eaten in the restaurant. Food is very good...staff very friendly.

Great food and great service

Friendly service, good food and drinks.

Great little restaurant along the canal. Highly recommend.

2nd time staying here. Big spacious rooms with comfort and character. I did not take advantage of the amazing restaurant this time but you definitely should when you stay here. Located in historic downtown Port Colborne, the whole area has plenty of character and friendly locals. Walkability: Lots of local history and businesses within a few minutes walk

Second time staying here. Had a bigger room this time. Very well laid out for our family. The only complaint is the floors are super squeaky but it adds character. Location is amazing, right on the canal, sadley the bigger room does not look out at the canal. Still saw some nice sunsets. Its like a home away from home. Have the option to cook in the room if you dont feel like eating out. Has a large fridge for your own food. Within walking distance to many local stores and just minutes from a Tim Hortons and other great restaurants. A short drive to neighboring towns for shopping. Love visiting Port Colborne Rooms: Rooms are always clean and comfortable. Very affordable for the area. Walkability: Close to many stores and restaurants. Many parks also in the area. Lots to do and see

Excellent food and service

Love the Canalside for lunch or dinner

Excellent service, delicious meal, warm and inviting atmosphere, reasonably priced..great dining experience. I brought an out of town guest, comfortable knowing the food would be great. Buffalo chicken wrap, steak cabbage roll bowl.. omg! This is the BEST restaurant in Port Colborne. Definitely my favourite place to eat. Thanks to all the staff who do what you do to make me want to come back again and again!

The lobster ravioli was delicious. Just missing a slice of tasty bread. Service was great.

Great place fun live music

Unfortunately our experience here isn t great. Both me and the person I was with ordered some burgers off the menu. I ordered the surf and terf and was under some impression that it would have lobster on it like the menu said. I didn t care wether it was fresh or not but Im almost certain it was imitation crab. Other than that it was just pretty disappointing in general, had no flavour or seasoning to it. The salad was the best thing on the plate and it was just a garden salad. The service also wasn t anything to write home about. But I can add that the building itself was beautiful and i enjoyed the atmosphere.

Wonderful weekend and a terrific place to rest and view the bridge and ships passing through the canal. Food is excellent and a welcome treat for me. Special thanks to the welcoming staff.

Worst service Ive had in recent memory. If you cherish your time and money stay clear from here.

Let me first start out by saying I am not one to be negative or write negative reviews. Two weeks ago I decided to go to the Canalside restaurant for lunch. What a BIG mistake. This was the worst experience I ve had in any restaurant. First of all, there were only four people in the restaurant at the time. We literally had to wait 15 minutes before anybody came to our table. When the waitress finally arrived, she was very arrogant and rude. When I had asked her how the coffee, her answer was we had no complaints.. When my coffee and chicken wrap finally arrive to our table the coffee was not only cold but weak. The chicken wrap tasted like it was four days old. I would not recommend this restaurant to anybody. -Perry

Some of the worst service I have ever experienced. Food was under cooked and over priced

What a hidden Jem. We just spent the night there, the suite (7) was spacious, very clean and way better than expected. The staff at the restaurant treated my wife, son and I, like we were regulars. The pub style restaurant was absolutely fantastic. My son had pub style wings, while my wife had a seafood meal and I had I had the chicken Marsala. This was a really enjoyable experience and if you are going to Port Colbourne. This place is much better than a regular hotel. Rooms: Clean and spacious. Food and drinks: You can order pub style meals, as well as moderately fancy meals.

Great wings and love the Canalside Amber Ale! The clam chowder is great! Views of ships passing in the Welland Canal. Vegetarian options: I am not vegan, but the owner was explaining to a patron that he can duplicate anything on the menu with a vegan option. That greatly broadens the selection. Parking: Lots of parking along the promenade. Kid-friendliness: The really stretch to accommodate families with kids

Good food and service

Always a warm welcome, large selection of beer & great food!

It was great food. Just took my mother there for Mother s Day and had fish and chips. But the noise level is insanely loud my mother who has hearing aids both ears couldn t get out of there fast enough. With glazed tile wall plus tin roof all surfaces are extremely hard and all sound bounces around as if you re in a tin can. They really need an acoustic engineer to offer some sound damping solutions

Cant comment on rooms, we went for lunch. Great meal, great server and nice spot to sit outside.

Unbelievable, amazing fish and chips and great service. Will be coming back.

We have been for dinner many times!. A staple in Port Colborne.

Waited @ 20 mins for drinks, after @ 35 mins had to ask where our apps were... Should not have to ask for more drinks then wait on them. That being said, the food was great. Did it make the wait worthwhile? Not necessarily. Hadnt been in a long time due to the service, this time will be the reason again. Food and drinks: Food was good, service & wait time not so much.

My wife and I stayed one night in room 2 at Canalside Inn, a large older space above the restaurant offering two queen beds. The bed was very comfortable but the room itself is rough and the floors needed cleaning (hair was obvious). Also the drop ceiling in the bathroom is badly sagging and water stained Two other couples that we travelled with had rooms that were newer, renovated more recently and were modern - we would have been happier in that section of the Inn. So Id stay here again but only in a newly renovated room.

Ate lunch at the restaurant, didnt stay a night as Im a local. Service : 10/10, very friendly servers. Environment : 9/10 Cozy, friendly bar setting. Food : 9/10 [fries were a little bit wet, but the fish was perfect.] Drinks : Can I go over 10?/10. That was the best Pina Colada I have ever had in my entire life.

Nice menu of reasonably priced food and drinks. Friendly staff with good service. The food was quite tasty as well. They have tables inside or outside along the sidewalk.

Brilliant place to stay.

Had dinner outside right beside the canal. Food was tasty and reasonably priced. Food and drinks: Gluten free options

Weve stayed at this establishment three times and each experience is fantastic. People are nice and friendly and the rooms are clean and spacious. The view of the canal and the passing ships is a great reward too. Ate at the restaurant with 6 friends and enjoyed the good food and beer. Special shout out to Greg for running such a great place and I understand more outstanding things to come in the future. Cheers

Went with my wife , last sunday ,great food , friendly staff. Was nice to sit and chat with other diners. Very warm and welcoming environment. We will be back often. Thank you.

Good food and service

Ate there twice, enjoyed it once. Just kidding, enjoyed it twice.

Restuarant service was exceptionally slow. Considered leaving but we had already drinks. Had finished them entirely while waiting for someone to take our order. Food was ok but not great and certainly not worth the wait.

Fish still had skin on bottom and breading was overcooked and tough

Awesome service, food and music!

Food and drinks: Great pasta at a good price. Service

Had lunch of walleye wings and pepper jack steak sub. Draft beer of light ale. With the view of our Viking cruise ship and the Welland canal...it was the perfect afternoon!

Food is great. Location is perfect. Service was fast and friendly

Its the second time we have gone to this restaurant (we have not stayed at the Inn, we are from the region). The menu offers a nice selection: Shareables, burgers, sandwiches, fish & chips etc. We go because the outdoor seating by the canal boasts gorgeous waterfront views. Service is friendly. Parking is easy. Cant beat the good prices either. Its a great friendly little spot.

I dont know anything about the rooms available but the restaurant is a must dine when youre in Port Colborne. I had the Canadiana Burger which was absolutely delicious and a bottle of Italian wine I split with my mother. One of the other waitresses that wasnt serving our table brought over some fresh bread by mistake so I got to enjoy that on the house. Eating here is also amazing because if youre sitting outside you get the opportunity to see the big ships going through the Welland Canal as an added bonus. Highly recommend stopping here for a bite to eat. Noteworthy details: If youre eating at the restaurant you can sometimes see the big ships passing through the Welland Canal.

Staff friendly, good choice of meals for lunch all good

Took a friend here to have lunch and sit by the canal. Service was good but I have to say our pepsis were very warm and the ice melted pretty fast. He enjoyed the club my chicken fingers were over done.

Always have great food and fun times whenever we come here. Love Name That Tune every second Ssturday of the month.

Great lunch - cabbage roll soup and Flatbread were delicious. Servers were courteous.

I stayed in a Suite for Canal Days. A little pricey, but understandable. Greg is an amazing host and the Suite was fantastic. From the small touches of coffee & tea supplies to everything you mght need in the kitchen and bath. Everything is top of the line from the sheets to the furniture. Will be staying here again.

Very nice restaurant. Friendly staff. Every time i am in town, thats my place to eat. Last weekend i missed the wings. They were not in the menu because of Canal Days

I enjoyed the best Chicken Feta Bruschetta Wrap, good size chunks of roasted chicken in a whole wheat wrap at Canalside Restaurant. You can always count on great food, prices and friendly service in a comfortable ambience!

I literally never write reviews but this place was incredible. Adam was our server and did an exceptional job, made us feel so comfortable and accommodated us perfectly. the food was to die for and the pricing is reasonable for the quality of the meal. Adam made us a margarita and it was divine. excellent job, i ve never been so impressed with a restaurant in my life.

Stopped for a break and enjoyed the view and a beverage. Nice place!

My husband and I went for a ride to Canalsides in Port Colbourne for a drink and some food. It was so very good! He had a steak sandwich and cajun mushroom soup. Sandwich was perfect! Lots of meat cheese and gravy...very hearty. I ordered a Buffalo chicken wrap. You can choose mild/med/hot. I picked hot and it was the right amount of heat. Fries are fresh cut and the gravy was tasty. Definitely recommend this place for a yummy meal. Service was nice as well.

A great place to enjoy a cocktail/beer with some unique apps (try the walleye-bites) and excellent mains (burgers are top-notch). You can sit inside, on west street, or even on the grassy knoll across the street adjacent to the canal. A great spot to grab a drink and watch the people and ships pass you by. Nearby activities: Port Colborne has great little shops and food stops all thru the downtown core along Clarence St. There is a weekly farmers market in the summer and early fall, Canal Days, the cruise ships, H.H. Knoll Park, the Marina, Nickel Beach . It s a real treat and an easy way to spend a day with friends and fam throughout the year. Walkability: For me, it s a five to six minute walk but with the free parking all over Port Colborne, anybody can park either right in front or very close by and walk there accessible spots available outside when weather and the season allows. Food and drinks: Well-done apps, a little small for my liking, but delicious nonetheless so I usually just get two! The mains are great! Warm, never sitting under a heat-lamp for too long, promptly made can t ask for much more. Hardly waited a minute before being asked for a refill.

Great service Great food. Really nice place. The portobello and lobster appetizer was tremendous!

Service wasn t good

Guinness and a steak sandwich with chicken wing soup. Cool atmosphere. Would come back again!

I stayed at this wonderful place on Saturday September 9th/2023 and found myself in awe at the size and cleanliness of the rooms and the friendliness of all of the staff. Also had the opportunity to have lunch there and the food was amazing. Fully recommend this wonderful place

Very good

I just want to say I m reviewing the restaurant not the hotel. I ve only done two Google reviews in my life. The first was for a cell phone provider, and the transaction went very badly wrong, but this company went out of his way in such a huge way to make it right I was so impressed that I wrote a Google review on them. Unfortunately the situation today was the very opposite. I have never seen such absolute horrible customer service from a server. I have eaten at this restaurant in the past about two weeks ago and did have a server named Adam I believe. There was a problem with the diet Pepsi, being flat, and I was able to get his attention and ask him about it. He said yes, that s a problem at the restaurant, but rather than doing nothing he brought me another one, and it was just as bad as the first, but I really appreciated that he went out of his way to do something. The bill came to 40 some dollars and I basically gave him a $20 cash tip because I was impressed he was paying attention to the table and not that there was a lot he had to do but at least he was trying to ensure that the experience was good. Unfortunately today I had a server that was absolutely horrible. She made me wait. 10 minutes to get a menu, and there was absolutely no one in the restaurant, because they have restaurant tables across the road at the canal where they had a few tables, but I was in the other side of the street, and there was absolutely no customer there other than me. I finally got the menu and two minutes later, I tried to get her attention to order, and she walked across the road and I could not get her attention. I finally seen someone who I believe was the manager/owner and I asked him if I could get quicker service if I went to the bar. He came to the table and seen 2 menus and said oh she was waiting for your other party to show up and I said no I told her and I wanted to order that I knew what he wanted and she basically walked away I was kind of shocked he made an excuse instead of just apologizing for her poor service He did take the order and I don t know if he gave it to her or process it himself but while I was trying to get her attention again he was talking to her about giving her time off or someone in the restaurant time off rather than making sure she was being attentive to a table that she was basically ignoring. There was a young fellow who brought the meal to the table, as well as the condiments. Of course, it was my luck that there was no ketchup in the condiment container. When I tried to put it on my fries it basically splattered all over the place. My friend was in the store next-door buying something and the woman who was waiting on him at that store came out and asked how the meal was and I said the service sucked. She was surprised and said normally it s really good so she yelled at the server to come over and deal with the problem. I have to admit that time she went and got a new ketchup container and brought it back however, it was nearly empty as well my friend, then used it and complained and then said that his fries were not even warm and I said let s just eat because I have an hour and a half drive home and I just want to be out of here. I ordered the truffle burger, and unfortunately it came with so much oil that my hands were absolutely soaked, and they only give you one napkin. Therefore, I had to get the bus boy to come back over and he was very good. I never seen the server again until we had finished the meal and she came over and I said to just get the bill. She went inside and we waited and waited and waited while she talked to people at the bar and then finally came out with the bill. My friend was so annoyed with her that he just got up and walked away from the table while I paid. This is the first time I was so annoyed that I never gave a tip. Unfortunately, I can t finish the review because I am exceeding the word limit I have her name and the receipt The review is real!!!! And the service was truly the worst I have ever experienced

Food is delicious. Must try Fish and chips Food and drinks: Food was excellent Rooms : 4/5 |

Charming restaurant with a naval theme. The staff are friendly and efficient. The food was very good. The daily specials very tasty. The soup of the day was excellent. The handmade cheese cake was wonderful.

The food and service were excellent. Our table was right by the open doors so we got to enjoy the beautiful weather and view of the canal.

A great experience but then again, the only place open on a monday in sept..really enjoyed the food and great personal service!

The food was delicious. The service was excellent. Ok ok ok I was crushing on our waitress. But ...

Wonderful atmosphere and the staff is always amazing. Perfect spot with amazing scenery. Highly recommend!!

Lots of plants based options

The person greeting us was rude. The waiter we had was inappropriate and the service was slow. The fries tasted like cardboard and the waiter screwed up the bills. Water glasses are ridiculously small. A cruise ship goes by , staff drop everything and run out to go see it. ??????????? Needless to say we wont be returning .

Enjoy going to this restaurant to meet up with friends.

I loved the historic charm of the Inn. We stayed in room 2, and had everything we neede. We also decided to eat at the restaurant. Greg was a great host and I am glad he talked me into trying the perch! Having grown up in Nova Scotia, I am a bit of a seafood snob. They also accommodated my sons vegetarian request and said they could do any of the menu items as vegan.He had the Bai buns and he really enjoyed them.

Not good.....ordered a chicken crispy including a salad..... wasnt that good....and then they charged an extra 4.00 for the salad.....that was already included in the chicken package..... chicken piece was flat ....and had no taste.....uggg

My wife and I loved our stay at the Canalside Restaurant & Inn during a weekend getaway in October 2023! The studio we stayed in was huge, comfortable, and appeared recently renovated. The staff were friendly and the restaurant food was great. We enjoyed watching the ships pass through the Welland Canal. And the street along the canal is super cute, with nice shops and restaurants. We definitely recommend Port Colborne and the Canalside Restaurant & Inn!

Great owners, amazing food, beautiful rooms! Such a fun & welcoming atmosphere. The location is perfect! I will definitely be coming back!! Safety: Very safe area Walkability: Very good Food and drinks: Fantastic & friendly staff

Had a great meal saturday night, friendly and good service

Didnt stay at the inn, but the restaurant makes some very tasty food. Their fried foods are delicious and the beer they have on tap is great. Highly recommend the dry rub Cajun wings with some beer.

Fast friendly service

Had a couple nice lunches here. The service was very good and the location is perfect. The Caesar s were great. Nearby activities: Take a walk along the canal.

We live close to this restaurant, so we did not see the rooms for rent. Incredible food at a reasonable price point.

Very friendly very clean rooms and the restaurant was amazing and food was great

Awful experience. Worst service ever . Also the food was not good. Steak sandwich was not steak but rather shaved beef awful, water- logged beef, raw onions and buns not toasted. Menu showed a cost of $18 and said it came with choice of soup, salad or fries. They added a charge of $2 for the fries and $2 for the gravy . So cost was actually $22.

Bread for sandwich was hard as a rock, lobster on it was cold and from a can and French fries were burnt. Never again

The worst fish and chips we ever ate. The fish was mushy and didnt even taste like fish. I ate at this restaurant quite a lot of times and it was good but this time I invited my son and we thought we will try fish and chips and it wasnt a good idea. Quite disappointing.

Rooms: Spacious, clean, and comfortable. The decor was very nice. Available books to read and games to play were a nice touch. We had a spectacular view of the canal and saw a pink sky sunrise in the morning. Spectacular. Nearby activities: The wonderful shops and restaurants are right at your doorstep. Very convenient. We watched from our room, the bridge raised, and then lowered when a huge freightliner ship went through. Walkability: There are many stairs to climb from the main street and the back parking lot to access the rooms which are above some shops. All the shops and downtown are very close and within a short walking distance.

The food was great, service was prompt, it was much better than the pub food I expected, as the menu is great!! I highly recommend this place to eat for all!! Deanna.

Great service. Good food. Portions on the small side.

food wasnt very good had to wait 45 minutes for garlic bread

AMAZING LOCATION AND STAFF BUT .. The Manager (Owner) ? was Exceptionally RUDE! We didn t stay do to his UNACCOMMODATING welcome. We asked for a seat on the patio across the street which was already open with many seated guests. His server was about to seat us when he disgustingly interrupted to complain about his back pains and lack of staff. We asked for a table on the patio which made the situation even worse. Again we listened to him complaining to his staff and us about his back and lack of staff . Simply, we left! Nothing more needs to be said. Hopefully he hired more staff and stayed home to heal! What a disappointment! Truly not 4*!!!

Great food and scenery of the canal Recommend anyone passing by to stop here

Excellent service ...very friendly staff....superb food....would highly recommend this great restaurant

From first greeting to the end we were treated amazingly. The food was fantastic, sitting across the street watching the boats go through the canal was an added bonus. Would gladly make the 1 hour drive again!!!! Thank you for a great night.

Amazing Service, great food and drinks!!! Nice indoor and outdoor dining with a great view!

Cavernous, echo-y rooms with linoleum floors. The bathroom floor was seemingly not swept from the previous long-haired guest. Same with the kitchen floor, bits of food and hair. All the floors could use a good steam clean.

Excellent food, we sat outside ,near the canal. Nice way to finish th day

Well its not just a fluke. 4 times and all experiences horrible service. We go over with a boat load from sugarloaf every weekend. First experience. Two speciality coffees a tea and a glass of wine. No spoons and no sugar. Ask the waitor. He disappeared into the restaurant and never came back. Went in and got it myself. Waited 35 min for the bill. Again went in and paid it. Next experience sitting at a table next to boss. Same waiter totally ignoring us. To busy with the owners table refilling his drinks. Finally called him over to take our order after my wife going to get our menus. Took order and disappeared. Comes back several times to refill owners order before we even get our drinks. Approximately 40 minutes go buy. We stop him and ask how much longer before we get our meal? He says it will be right up. He disappeared again. 10 min later he comes back and says he forgot to put the order in and hes sorry. We bite the bullet and say yes we still want our food. Never asks about our drink order. We get our food 15 min later and again fight for the bill. The last straw. We go for drinks again. Inside is completely empty. Three tables outside all from Sugarloaf Marina. Order our drinks. The waitress says to me that no one has ever ordered that before. I proceed to tell her well its on the menu. Our order was 2 cheese cake coffee. 1 reg coffees 1 tea and one glass of wine. Off she goes. Now the table behind me starts going off. Apparently they are being ignored as well. She brings our drinks with spoons and shes gone. Comes back after a period of time and we ask fo sugar. She never comes back. I go inside to get it myself. Now its time to get the bill. 20 min pass. People behind us are still waiting for their bill. My son goes in and pays. She comes out and proceeds to tell us along with an other waiter that they are sorry but its busy. Three waiters three tables. I am done with that place. A very wise restaurant owner once told me that he didnt start making money until he stopped drinking at his own bar. I suggest that you Greg pull your head out of your a^& and manage your restaurant. Your reviews say it all.

INN: I have visited Canalsides many times to eat...I didnt know that they had rooms available here as well! With several types of rooms to choose from, I recommend the room with a view of the main street and canal (if youre lucky, you can watch the boats). Please note: parking is around back and in an alley-accessible entrance and access to the rooms is up a high narrow staircase (these are old buildings) just in case accessibility is an issue for you. Room was beautiful!!! Classic and welcoming!! And the kitchenette included a hotplate and a toaster, a microwave and a toaster oven, a kettle and a coffee maker. A few pots/pans, utensils, glassware/mugs/plates/bowls...everything you needed! Loved the room :) FOOD: Our group (of 19) had an excellent experience at the Canalside Restaurant yesterday. We had reserved a table for 10, which ended up doubling. When I called, the...manager (i assume) was very nice, and accommodating. No problem he said. When we arrived (and took up a significant portion of their indoors tables) we had a time constraint, needed to be in and out in 90 min. No problem, we were told - Ill have you ready in 75! You know what? Everyone was seated comfortably, had a drink, had their order taken and food delivered in under 45 min and we were on time for our event (with time to spare). The staff were MOVING! You havent seen choreography like this outside of a ballet (and in a ballet, they arent balancing plates of food and drink). Service with a smile, and great food. We could not be happier. Thank you from the green shirts at the CRHA Niagara Division.

We say across the street at the waterfront tables. Unfortunately there was a steady stream of wasps buzzing around (not their fault). I was disappointed at the upcharge that was put on the bill because my wife and I split a meal.

The best calamari I have ever experienced. I will drive to the Canalside Restaurant again just for that. Friendly, fast service too, but the calamari! Wow its to die for.

Beautiful king bed suite. Suite #1 full view of ships going through the canal. Extremely clean, spacious and inviting. Equipped with microwave, small fridge, freezer, basic kitchen necessities. The host and staff, Tammy were extremely helpful and welcoming. The restaurant downstairs offers great food, cozy atmosphere, and a great selection. The prices are fair and the experience is highly recommended.

Beautiful hotel, great service from the owner in accommodating a last minute stay. Clean, quaint, great view, comfy bed :-)

Im back again at Canalside, they have zn amazing special on Cabbage roll bowl, it is really good. Wish it was on every day menu. Service agsun was awesome, as usual

Let me start by saying the service is absolutely incredible, that being said the food on the other hand is mediocre at best and tge prices dont match the quality of the food . A lackluster salad shouldnt be 16 dollars.

Great food and service!

Had a wonderful lunch at Canalside this week. Our server Dalton was amazing, he offered history on the canal and was so attentive to our dinner needs. Thank you for a great dinning experience

What an enjoyable evening! The food was amazing. The variety of drinks covered each persons fancy. The balsamic flat bread was delicious. And the service was outstanding. Thank you for a great date night. Well be back

The canal side patio was great. The selection of food was great everyone had an awesome meal and the cocktails were enjoyable for everyone. Service was outstanding

8 members of our car club stopped in here for lunch . What a great place. Our club leader knows the owner . Everyone was very happy with their orders . The daily specials were really good. I know when im back in the area this is my go to stop. Seemed to be a lot of street parking. Located on the canal so nice to walk along and seea ship or two .

The meal was fantastic. Enjoyed it quite a bit but the waitress I started with had past the work on to another who had more interest in people he knew. He dropped the bill off on my table. I waited 15 minutes then I went up to the bar. Asked to take care of my bill

One of many awesome restaurants in the Port Colborne area. Im a repeat diner.

We had a wonderful stay. The room was clean and comfortable. The staff were friendly and attentive. Our server was very knowledgable about beer. We would definitely return.

Good atmosphere and GREAT food, one of my favorite restaurants on West st! :)

Enjoyed the view, the food and the service. We will be going back.

Fantastic food!! Wait staff amazing!!

The pub food was good and service was great. Would go back again

food was delicious, our friends from out of town loved it too. great service, nice atmosphere...

Great room and view. Will be back!

Went there randomly while in town, wish I could have stayed longer but had a bus to catch. The pecan cranberry chicken salad was delicious and the lady that served me was lovely

Wow... Since the last time which was good, the food has improved even more. Very pleasant experience!

Great place to have a glass of wine out on the sidewalk under the heaters

Our group came for dinner here based on recommendations of friends and Google. We were not disappointed with great food and service. In particular, we loved the fish dishes.

Great food great service me and my girlfriend just love Place good entertainment live bands love the place