Walters & Neptunes Restaurant in Port Colborne

Food is always cold, prices are crazy high And servers/ waitresses are not friendly

Always a great meal. Great friendly staff and wide selection to please any taste.

such a warm friendly establishment. very welcoming!

Excellent prime rib dinner and lamb shanks soo tender almost fall off the bone. Definitely recommend it

The best food & service you could ask for

Top notch food and service, very friendly and accommodating.

Good food , somewhat pricey, slower service. We will go back if we have the time.

Was looking forward to the Prime Rib Dinner from reviews and pic on website. Ordered med. was overcooked and mostly fat! Service was also bad. Definitely disappointing!

Fabulous place with beautiful views. Its always a great experience. Food, service, and atmosphere are always top shelf. Recommend this for a great night out.

Steak is BOMB they know how to make a mean medium rare , our call to order was easy, friendly and quick

Nice view of the water, ran out of a few menu items, but the replacements were excellent

Great food and service cozy place

Food Is good satf is good Sepical thanks Satf member Raman nd Amrita restaurant is good...

Always great food,was a little noisy due to group next room.The ceilings are high and some echo.yummy,yummy always nice portions. Enjoy folks.

On Friday nights we drive to Port just for their perch and cabbage salad. The perch is lightly breaded,crispy and so tender.Hats off to the chef because their cabbage salad is the best I have ever had...it is craveable! Well done indeed!

Good food and service

Attempted to order take out broasted chicken for Mothers Day two hours in advance. Take out orders are not available due to Mothers Day. How ironic & disappointing. It s just chicken in a box. Beware of this policy for other special occasions. Another restaurant took our order.

After 30 years of being a customer at this restaurant we received the worst service ever this afternoon. Our waitress Leah was curt and rude. She never brought water to the table we had to ask another waitress when she noticed we had water she never asked if we wanted anything else to drink. We had wanted a cocktail but her attitude was not worth asking for anything else. She disappeared for over 45 min. No one else asked if there was anything else we needed. When she came back she went directly to the register printed out bill. Came to the table gave us our bill when I said to my husband that it looked like he was not getting dessert she then said OH would you like dessert. At that point we just wanted to leave. I wrote a note on the back of our bill but I can guarantee you management will never see what I wrote. So I have posted this to let people know this restaurant doesnt value its customers. That is a shame because it WAS a great place to dine.

Fish and chips are great at Walters & Neptunes!

Friendly staff, great food, reasonable prices. Well be back, with friends. The moussaka was great. Tried a Saturday with the neighbors. The prime rib was great. Food

My mom passed away in January and today April 11th is her birthday, so my son and I went to Walters to celebrate her special day, the food was delicious and the service was exceptional, just looked at our bill and it brought tears to my eyes, it was my son and myself and a small urn of my moms ashes, our waitress marked us down as a party of 3, so thoughtful and kind, I know mom was smiling down on us

Yum yum yummy

First time with my Aunts and cousins, most of them enjoy often. Love the wood decor, very warm atmosphere. Brenda Lee, thank YOU for your exceptional customer service! Very thorough in showing me the gluten free menu options, I chose the grilled Haddock with rice and mixed veggies. It was very tasty, definately coming back! I also loved the soft background music. And watching the ship travelling through the canal. You gotta eat here! Vegetarian options: Quite a selection! Dietary restrictions: Gluten free ... several options

We waited over 45 minutes for club / fries and cheese burger / fries. They blamed the computer although other people who came in after us were being served their club / fries. Finally got our order and the burger was overcooked and cold and the fries were also old and cold. They gave us some free hot gravy to put on the fries but that didnt work.

Nice restaurant

Great food! Never disappointed

Delicious moussaka, calamari, and many tasty fish options. Not to mention the sandwiches that are quite nice. Pleasant marine atmosphere and location along the canal.

Love the fish and chips here. The portion size of both the fish and chips is big, so I usually have left overs for dinner. Which is great.

Wife and I visited this past Saturday. Very hard to find proper affordable prime rib these days, heard about Walters and decided to give a try. Glad we did, the people were very friendly and welcoming towards us, the food was very good (we appreciated the freshly cooked veg) and our server was just the right amount of attentive. Definitely will be back, thanks for a great evening folks!

Great restaurant with a big menu and friendly service!

By far the worst meal Ive ever had in a restaurant. When I politely complained about the food the waitress had the nerve to tell me I was wrong and that is how the food is supposed to be. I told her its completely disgusting and unacceptable and to please get me management or owner because I didnt like the way she was handling the situation. They did not come. They did not provide a solution to the problem instead just took the plate away and ignored me after that. Left hungry unsatisfied and not properly taken care of. If you go here and like the food you must be sadly mistaken and not actually know what good food tastes like or what proper service consists of.

Fantastic food and service. I love this place. One of the best restaurants in Port Colborne.

Great atmosphere, friendly staff the prices are great and the food is fantastic. The gyros are absolutely delicious. The portions are great.

Walters restaurant has amazing food! Wonderful wait staff and an extremely clean restaurant! The prices are very reasonable! I highly recommend!

Had dinner with my wife. My wife had the broasted chicken and was very happy. I had the prime rib, and oh boy, was it delicious. Service was awesome

Its ok wont be going back though

One of the better restaurants in Port Colborne, but can be hit or miss.

The food was good, I have no complaints other than it really needed to be seasoned more. I ordered the lamb chops and they were pretty bland on their own. Luckily it was cooked well and the salt and pepper on the table came in handy. I still finished my plate and enjoyed it. The only pretty negative thing to take away is the service. Both me and the person I was with agreed that it wasn t very friendly and didn t make you feel welcomed.

Delicious hamburgers fries and coleslaw.

They were so accommodating. We started out with 4 for lunch and ended up with 7 and a baby. The waitress was amazing, thank you! Good food, great company and really enjoyed our lunch. Thank you so much. Best regards Sharon

Love the view and the comfortable chairs!

Very pleasant and enjoyable experience all around. Good food and reasonable price. Will be back.

fast service, food was hot and fresh. deliscious

Great food at a decent price. Good variety and some great baklava to end the meal!

Have been eating at walters for over 30 years and they are still serving high quality and very tasty food especially the fries cant get enough

Excellent place great food, great service and a great view of ships going up and down the Welland canal

Excellent food and service, as always.

I wish Port Colborne had uber eats. I would have my picture hanging in the restaurant I would be calling in so often

Stopped by on a whim and wasnt disappointed. Everything was delicious. My only concern was that my six year old stole half my lunch because she also thought it looked good

Great food, as usual. But be warned - the decaf coffee is weak and tasteless. Has been fo years but I keep hoping that one day someone will learn how to make it better! Wheelchair accessibility: The left side of the restaurant has no steps but its doubtful the doors are wide enough for a wheelchair.

With the female parmesan and it was delicious will definitely be coming back again

Usually very good food. Sold out of my fav tonight however.

Always great!

Outdated atmosphere with subpar food. Lots of better options in town. Parking: Bring your walking shoes because most likely you will need to walk 5+ minutes from where you park.

Food wasn t very good. Server seemed uninterested in working. Outdated. A lot better options in town

Nice place, good food very good service

Good food and excellent service.

We had a lovely dinner at Walter & Neptunes tonight with another couple. Our meals were all fantastic. Our waitress Zoe was first rate. Enjoyed immensely and we recommend this restaurant.

The restaurant was clean and decorated nicely. But the food and service was underwhelming.

I need to ask do u have new owners I been going to this restaurant for many years and I and 3 other was at my table tonite July 25 3 of us order the perch dinner It was the most disgusting meal we ever have there the size of the perch was appx an inch long with 5 on a plate frozen French fries and a small dish of coleslaw the other person had the chicken fingers and ask for some hot sauce on them was charged 1.00 add to that meal for our meals they charged 21,99 for each of the perch dinner I swear they cut each the perch in half and place on our plate this is going to be the last time I eat at the place u just lost a good customer

Huge portions. Fresh fish. Delicious food! Food

Saw recommendations on YouTube and was looking forward to a good meal. Was very disappointed in the chicken souvlaki dinner. Potatoes tasted old and were dried out. Chicken was also dry and flavorless. Salad was ok. Certainly not worth the over $20 we were charged. My husband got a Reuben sandwich that was made with the 2 smallest pieces of bread in the rye loaf and served with a small portion of fries. We paid $42.00 for lunch and it was gross. Do not recommend this place and will never go back.

Best fish & chips Ive ever had. Chips - crispy outside, soft & fluffy inside. Fish - crispy outside, tender & flaky & moist inside. No sense of greasy fried food. Both stayed crispy to end of meal.

Although the service was good, the meal was not memorable.

Amazing food, beautiful food, perfect balance of Greek and Canadian culture. They carry and serve authentic Greek food. Youll be very pleased!

Okay, this is my parents favourite place and I have been there several times! I love their food and the staff are so nice. This is a staple of Port Colborne! Cant wait to stop by with my parents again!

Food very good but not cheap for this type of venue!

If you arent worried about the cost and enjoy a small portion size in an oversized box, youll enjoy the food. Placed an order for pickup, never ordered from here before. Seen the menu online with no prices on it, did not think it would cost what it did for what we got today. Was not impressed when the food was brought back with fountain drinks. 3.50 per, and no distinction of what was what when ordered. Thinking we were getting cans on a take out order, did not think to mention we had a diabetic. Working for a local company in town, and ordering food on a bi weekly basis for the team here, walters will be off the list from places we order from.

Such an amazing restaurant! Great food and always on time with the orders! They are really friendly and I would definitely recommend ordering from Walters & Neptunes! Five Stars!

Good food and reasonable prices, with friendly knowledgeable staff.. was well prepared for our allergy issues

Had the large Greek salad with chicken souvlaki skewer. Generous portion with lots of black olives. Yummy.

We had take out fish and chips. Our order was on time and hot when I got home. The fish was absolutely delish. Lemon would have been a nice accompaniment. The tartar sauce is homemade and on the sweet side. There could have been more ff. Side gravy was only 2ounces at best ( should be bigger for the cost). No real complaints about the food. Service was fast and efficient. I will be going back.

The prime rib on the week ends is fantastic. Choice of mashed fries or baked potatoe. Always friendly service. Rustic interior right across from the Canal .

Great Atmosphere, Very Family Friendly & Their Food Was Delicious! Recommended To Us By Family Members!

Ordered the chicken souvlaki dinner. Chicken was tender but had no taste along with the rice and salad dressing . Needs more flavour. Also ordered calamari very greasy . Wouldnt go back again sorry .

Great food and service

Traditional menu featuring some classics hard to find in restaurants any more. A trip down memory lane! On the expensive side overall but food fresh and well prepared. Service excellent in a very pretty space. Come on Sunday nights for the roast beef.

Made reservations Saturday morning for 5:00 dinner. In the dinning room, booth and by the window. Got there just before 5:00. No reservation recorded. I just new there was nothing recorded by the way the 2 staff members looked at each other. They sat us in the dining room, furthest booth from a window. No apology. Chicken soulvaki was terrible. Luke warm and the Greek salad had shredded mozzarella, or some other kind of cheese. It definately was not feta cheese. I could have made it better. First and last time!!!

I have been here recently with a group and was absolutely impressed with the quality and speed of our food. The staff was so attentive and nice. It truly felt like a local town restaurant. And well, I guess it truly is. You will not be disappointed with the Greek focus on fine cuisine. All the Greek classics and great burgers and fish & chips. I had the Fish & Chips and was quite filled with a hefty two-piece portion. Ive never been disappointed when eating here, including the prices. Great for family night or groups. Not necessarily a fancy date night restaurant. Definitely more family oriented. Kudos to an amazing staff both front and back of house.

Excellent fish, highly recommended

Great Greek food!

My husband and I recently moved to Port Colborne and visited this location with a few friends who road in on a day trip. Food was excellent and service as well. My Husband swears by the Hot Roast Beef meal with his glass of milk. Thanks for the great lasting impression.

Ordered for first time after pandemic. I know every business is hurting right now and I get that! I never post any reviews. But I just spent $50 on two meals , left a good tip, live 2 minutes away from Walters. My hot meal - quiche - wash put in same container as my soggy garden salad - it was ice cold and soggy wet when I got home. Fish and chips Luke warm. Where did the quality go? I know money is extremely tight for businesses but keep quality over quantity for now because that s how you will get back loyal customers. Think of this, McDonald s separates the hot cold / food into different bags! I had my salad in same carton of my hot food and could not eat it because it soaked up all the salad water!

Love their lamb burgers

It is a very nice place with Greek cuisine. I had an excellent saganaki and delicious souvlaki. Located next to the Welland Canal. Not expensive, nice service.

Good food friendly staff way over priced for the amount u get we r locals but will not be back do to outrageous prices

First time visiting this restaurant and wont be the last. Our food and service was great. The Mediterranean chicken dinner and chicken souvlaki on a pita was delicious. The homemade coconut cream pie was the best I have ever had and it was a good size piece. Our experience was great!

Best restaurant in Port Colborne .. one of the best in the Niagara Region. Wonderful home cooking and the best, most friendly service.

Amazing service and food love supporting local business

We both got liver for dinner.

Ok place to have lunch. Great views of the Welland Canal. Appears to be a family owned business with good staff and clean premises.

The wings are great. Ill leave it at that. Please dont change the sign, ever.

Food was good . Must have arrived at a busy time. Saw the waitress after 20 minutes . Wanted to order dessert but no one showed up till 20 minutes after we finished. Had to ask another waitress to send our waitress over. Coffee was good at Tims.

Gonna just say if you are going to make it your special ocassion entrée you better make certain you have mastered its preparation. We ordered the lamb shank showcased for Mothers Day. When it arrive to the table it appeared as a dogs squeeky toy. Definitely hard and rubbery. I thought I found it tough because I was only served a butter knife with my utensils. It would not cut it. I then told our server that it was not tender and requested a steak knife. When I was given a steak knife it was not any different. I cut a piece off gave a few chews and had to spit in my napkin. I tried, I really tried. After three bites all in my napkin I gave up. I took it all back and said it was inedible. Honestly I wouldnt have given it to the neighbours dog. It was terrible. All that being said they asked what I wanted instead. I figured I couldnt go wrong with a Greek salad. It was good and fresh. They made it right. My meal was taken off our bill. Those that had the Souvlaki at our table really enjoyed their meal. The Greek wine was nice. All and all it was a good night I was just disappointed in the dish they chose to be the special of the night. I was really looking forward to a fall off the bone braised lamb shank. They need to go back to the kitchen and perfect the dish.

They have Broasted Chicken wooppee. Good menu selection. Right beside Welland canal so you can watch the ships go by closeup.

The food is good, but the personal is horrible realy bad customer service

Great food with a view of the canal.

We love Walters! Great service.. great food, great portions!!! Something for everyone :)

Portions were pretty small but food was good. Great service.

dreadful, if i could i give less than zero stars. slow service, long wait for everything ordering, drinks and food. the food was terrible junk. the salmon overcooked and dry the fisch and chips overcooked and dry the gyros was a horrible grey flap of something that had absolutely nothing in common with the real thing same with the tzatziki going there is a waste of money and in the end you re lucky if you didn t get sick

I have been to Walters & Neptunes a couple of times now. My initial experience was a chance encounter. We had intended to go to another restaurant, but the wait for a table was too long for me. I tend to have a severe impatience for waiting in lines of any type, so when Im told standing around for 30 minutes for a table is the expected wait time, I tend to just leave. Which worked out in our favour. We ended up at Walters & Neptunes, where we were whisked off to a table upon immediately entering. The first initial impression of the restaurant was favourable, the one side has a brick and wood style charm to it, that reminds me of an old vineyard. The other side has the appearance of an old diner that needs some repair. Im not sure if this is a planned esthetic, but it is a bit jarring at first. The menu can be a little overwhelming, its pretty massive with an eclectic mix of different foods. But it does allow for something for everyone. The meals we have tried so far were all pretty solid and the service has always been pretty good. The turkey and beef dinners on the weekend are really good, with an overabundance of meat, potatoes, and vegetables. In fact they serve almost too much. Ive also had their Fish and Chips which gave me 2 massive pieces of fish and thick cut fries. I would go as far as saying that they probably have the best fish and chips in Port Colborne and surrounding area, and Ive tried them all. We also tried their Greek food, which Im assuming is one of their staple foods. I was really impressed with it. It wasnt over oily or greasy, which can sometimes happen with Greek food, and the servings were once again massive. But the food tasted fresh and delicious. This restaurant is one of the little hidden gems in Port Colborne, and should be much popular than it appears it actually is. If youre in the town for whatever reason, and are feeling peckish, I would recommend this place.

Great location and very kind staff. Family run business. Fish and chips very good and large order (had to take one whole piece of fish home). Kids enjoyed their chicken fingers and fries. We would visit again.

Was a little disappointed this time. Fish was excellent but frozen French fries. Service was very friendly. Wheelchair accessibility: No wheelchair access inside. However for the summer plenty of space outside.

I had an opportunity to try the fish and chips and let me say this was hands down THE BEST fish and chips I have ever tasted. Great job!

Had the fish dinner beer battered and it was to fishy tasting. Rice pudding was ok.

Such good food with awesome service

Lovely setting, delicious food which came out fast.

Great meal, with a great Greek salad.

The staff are lovely, which merits the one star. However, I ordered a Greek salad with a chicken skewer; the order was $29.25 tax in. That is grossly overpriced and the salad was mediocre at best.

Fries were terrible along with bacon cheese burger hamburg was tastless

Was here for an event recently, and everything was great!

Food was fantastic and the service was great. Greek and regular food. Saganaki was yummy. I had a hot Turkey sandwich with mashed potatoes and peas. My hubby had the special which was quiche and it too was yummy. We dont normally order dessert, but their desserts are homemade. I had chocolate cream pie and hubby had the baklava. We went to Port Colborne just to go to Walters.

Ordered 3 2 piece chicken dinners with fried and gravy and it was the best fried chicken we have had ANYWHERE. Top on our list. No more KFC. Great service. GREAT FOOD WAY TO GO WALTERS 5 STARS FROM US

Just left this restaurant. Amazing service, excellent food and lovely ambience. 100% will come back.

Great place! We stopped there for a quick meal in the middle of our bike ride. 5 star hospitality!

Highly recommend.

Good food and it s so filling for the price

good food all of it steak my favourite its all godod veal pasta

Great perch dinner excellent service

Im a massive chicken wings fan and Walters has some of the best Ive ever had. Ordered the suicide wings and they were cooked perfectly. I did ask for a side hot sauce because I like more heat and they looked after me. Definitely going back. Our server was great as well.

Went on Saturday night for their famous Prime Rib dinner. As usual the meat was cooked perfectly and melt in your mouth delicious. Just wish they cooked the vegetables a little longer, carrots were hard.

That was my first visit just pointing with the finger on a map and this place did not disappoint at all. Loved everything about it - the location, indoor and outdoor seating, big veriety of food on the menu, very nice staff, and it was soooooooo delicious . The place seems to be very popular amongst travellers and residents, saw lots of take outs while we were there.

The food and service are excellent

Excellent food & service! A throwback to days of family dinners, home style cooking and small town Ontario. The five of us really enjoyed our lunch and as a bonus we got to see a freighter go through the canal. Well definitely be back when we visit next time!!! (the burgers are excellent)

Extremely friendly staff. The food was really good and they gave us a nice corner table with a view of the Welland Canal. Well be back.

Always love this place, they are so nice and the food is affordable and delicious. Been coming since I was a kid and my grandma was one of the cooks!

Always great food

Excellent Food!! Will definitely be back. Service was pretty good.

We had such a fantastic lunch today at Walter s! Sat on the patio and was served by Lynn. She was so friendly and had great suggestions on the menu. Our food was delicious and came out fast.

Best food hands down

Good food good service good prices

Real great service

The other day we had a nice birthday lunch for a friend. Leah was an amazing server. It was my first at the restaurant and it will not be my last. The food and atmosphere are awesome. Definitely recommend

I my self particularly am not a fan of Greek food my self but the people of ate with whole heartedly enjoyed their Greek food. I my self orderered a hamburger steak with mash and their daily vegetable. It was really good and its a great place to go for a mixture between wanting Greek food (there is more regular choices mind you ie hamburgers etc)and a home cooked meal. Probably one of the better restaraunts in Port.

Always an enjoyable experience. Good food at a decent price and extremely friendly staff in a great setting.

A wonderful dining experience, as always. Always great food and fantastic service!

Outstanding food and service, as always!

Yes they do the best burgers. Great service

Really good Greek food

Awesome food, every time! Superb service and pleasant low-key atmosphere !

I gave this place 2 stars, because while the food was very good, the portion sizes were TINY & the prices were INSANE. It cost us over 50 dollars for 2 fish & chip dinners & 2 pieces of pie. The pie was tiny & half was wasted in the cardboard box they gave us it in. If the homemade coleslaw & fish wasnt so good, I wouldve gave you 1 star.

Great restaurant for good food with a wide selection in a clean, spacious environment.

Always great food and service. Prime rib on the weekends is excellent.

The prime rib steak was the best Ive ever had!!!

Great food, good portions and wonderful service.

Love their fish and chips

Best fish and chips in the Niagara! Friendly service too.

Staff was very polite. They gave me time to decide on my selection. We had a group of about 20. This was our second visit. Everyone showed up again! We tried different selections and recommended them for our friends to try. l would return again.

Took an eight year old for dinner. He was given a kid s menu which he picked the fish and chips from. When we ordered we ordered the fish and chips and my meal. Getting the food he was brought the adult portion of fish. I mention something to the waitress and was told I didn t specify the kids portion. I didn t realize I had to specify since he was brought the kids menu and was very clearly a child. When I said I didn t realize I had to specify she got a little rude telling me that yes I had to specify. When a child is brought a kid s menu it is common sense they are ordering from the kid s menu. Had I been ordering him an adult meal then I would have specified. Of course he didn t eat it all so I paid extra and it was wasted money. Ridiculous.

The food is second to none and the service is great.

Great homemade pie!

Great place to eat. Good food reasonably priced. Service was good too

Good food, friendly staff, reasonable prices,and you can take a stroll by the canal after dinner

Best fish and chips around!! Service is always outstanding!

Great diner food. Good service.

Great fish and fries lunch

Great food wonderful staff fair prices and large portions.

Food was great and everything was safe and clean. We were able to keep our social distance and yet still enjoy ourself. The price was good as well.

Excellent

Nice restaurant on the Welland Canal. their outside patio makes it easy to watch ships pass through the Canal. Very extensive menu, more selection than normal. I had a delicious veal Parmesan while my wife had broasted chicken and fries. I could have chosen any number of meals as they had lots of what I like.

Twice I have walked in here and sat on the restaurant side, and I have waited, once 10 minutes, and today 15 minutes! Thats a long time to wait to have a waitress come over. This is unacceptable service, but in the town of Port Colborne, this is viewed as quaint. The waitresses need to be cleared out for new staff that know what being a server is all about.

Leah was my server today, it was a great meal and they were very friendly. I got 10 ounces of fresh Perch and Greek salad and it was fantastic! Very nice inside and outside dining areas too!

Food was delicious and reasonably priced. Unfortunately, we sat for over 20 minutes without service at the end of our meal. No other server seemed willing to get our bill for us, even after asking two separate ones. Our own server was MIA for the entire meal without apology or concern. Disappointing experience.

Quick service, friendly staff, delicious meals!

Food was great and the ladies gave great service!!

Good Service and good Food makes it Excellent

Got food to go.It was so good and still hot! Recommend the hot turkey sandwich

The service was exceptional. Very accommodating, didnt rush us, very nice friendly waitress. The food was also good.

Very nice place.

Excellent food and service. Prices are reasonable and portions adequate. On street parking and easy to find. If youre in the area and hungry, check it out.

I fully enjoyed it. Food and service was a good experience

Loved there burger. Only needed the single paddy. They are home made and very tasty. Even the fries were home made.

Clean good value quaint quiet good food fair price

I havn t been there since the summer! Outside...Shrimp in basket ok!

Fantastic !!!!!

Food was good