2540 Mary Hill Rd, Port Coquitlam, BC V3C 3B2, Canada
I give 5 stars down the line because if you want a legit, classic style Donair this is the spot. The family has been running it since the 90s!! Sure they do the new Donair platters and poutines but if you want a quality, hand wrapped Donair come get it here. POCO'S original, still standing Donair shop!
Only person walking into the place, no greeting no hello. When I asked for a falafel rice platter price, after not finding it posted after a quick glance, she just rudely told me to look over to the side to some papers, which were even more confusing. I gave up and just asked to make me a falafel rice platter (no idea what it included and was never told). Anyways, she starts to microwave three falafels for me and only after being chastized by an older lady including the fourth one. Two small spoons of tabouleh salad turned out to be an extra which was not mentioned anywhere. Final charge was more than expected at par or above meat rice platters, and was told to pick my package up from her end of counter. Is this what hospitality industry has come down to. 👎 Came to home in 5 mins to barely warm falafels, cold rice and last bone dry pita in the pita packaging. So dry it was already cracking at its seams. Salad was OK!!
I used to come here very often and their food was good, but last time I was there I had a thick black hair in my donair. Ladies working there are nice, but I can’t go back as I am not sure if it won’t happen again.
They've gotten better from the last time I've been where I boycott them for year cause of either previous employee or owners. I'll give them a shot again and see if their service improves. At least it looks cleaner now
I absolutely love Donair Affair! The food is amazing every time—perfectly seasoned donairs, fresh ingredients, and generous portions. Whether you're grabbing a quick lunch or enjoying a laid-back dinner, the flavors are always spot-on. The service is consistently friendly, with staff that go out of their way to make sure you have a great experience. Highly recommend for anyone craving delicious, authentic donair!
Tried the PoCo location for lunch. Ordered Lamb Combo, Chicken Combo and Salad Combo, all with a side salad and a soft drink The Lamb and Chicken Pita were very tasty. The salad side was stale and tasteless. Service was ok given that this is mostly a takeout place. Ambience is what You can expect - not a lot of people sit in and eat so although there is plenty of seating available, most get their orders to go Would like to come back for the Lamb for sure.
JUST THE FLAVOUR I WAS LOOKING FOR!!! The staff are nothing but kindhearted. There’s a beautiful walkway with beautiful flowers and benches to sit at and enjoy your lovely meal only two minutes away! My new go to! Can’t recommend enough!!
The atmosphere is a bit dirty. The food is below average dry no real taste, old weird especially at 1300hrs rush hour time. Expensive and hidden fees. They ask you if want something but fail to mention they are going to charge you for it. Lots if GF options
Very enjoyable food! Many healthy choices plus they have chicken poutine. It is one of our favorites.
Staff is very friendly , food was amazing . By far the best donair in town !! There chicken donair is the best !
One of my favourite Donair places. It doesnt look modern, but the food is delicious!!!
If you re looking for a jaw workout and a surprise bill, this place has got you covered. But if you want a good donair keep walking.
The women that work there are so sweet and kind always know my order as soon as I walk in Amazing food, chicken fries is amazing, must try delicious all around Food
Staff is very rude and keep speaking their language and start laughing looking at me the owner need to wake up and do something.
Very good food, and welcoming staff!
Great food and Roya is always very nice
The staff purposely tries to up-charge you and confuse you by asking you over and over on what you want. They pretend their english is bad so they can confuse you but what they are really trying to do is get you agree on adding extra to your order. Then because you get so confused they somehow add an additional $2 or whatever. Unbelievable, youre gonna scam people by purposely confusing them. Not coming back again, you got an extra $2 but you lost a customer. This place is utter trash, the 3 women who works behind the counter beyond trash as well with bad customer service, attitude, and weasel tactics.
Best place to get a donair! Really good service and great prices.
The menu board said 8.99 for a regular beef donair but they tried to charge me $13.84, hidden fees or scamming customers! The ladies said we gave you a super beef , the menu board said $9.99 for a super beef, how can they charge an extra $3.85, for what? I didn t order a super beef.We went there again, we ordered a super beef donair (menu board says $9.99) but yet they tried to charge us 16.99 for a super beef, how is this possible? Trying to charge us an extra $7.00 for a super beef? This is insane! Do they scam all their customers? They get defensive when you confront them about the price. How can you run a business when you can t even get the prices right? The customer service is terrible, this place is not welcoming at all. We will not be back! Thanks for trying to scam us!
First time coming here, and the falafel was super dry. I felt like I was eating sand. She just popped it in the microwave to heat it up and then put in the wrap. I will probably come back one day and try out a different meat based they provide, but falafel is a no-go. Service: they just seemed like they were out of it. So meh-
Sheila is the best customer service
Amazing beef poutine!!! A must try and you gotta get all the sauces too
This place has been a go-to for my family for over 10 years. The food here is delicious. We always order combo#2. I highly recommend this place. Most of the time when I go there, theres a lady named Roya, she is really sweet and kind. Check this place out!
This is my go-to place for an easy, quick and healthy lunch or dinner. Prices are reasonable.Their chicken platter and protein bowl are my favorite. People are friendly and nice. A must try in Port Coquitlam!
Delicious food, nice atmosphere, extremely nice staff and great customer service!
Friendly family run Donair spot! Amazing food, great vegan falafel option for myself. Will definitely be back.
Excellent service from roya , my go to place
Absolutely wonderful people always so friendly and food is absolutely amazing! Never disappointed Roya is always so friendly and kind!
The donair here is excellent! The food is fresh and delicious and the people are wonderful!
The best donair I ve had. Been going here since I was a kid highly recommended to everyone!
Two lovely ladies and big portions of food that doesnt break the bank. Cant complain about that!
I stumbled upon this donair place recently, and I have to say, Im hooked! Their chicken poutine is to die for crispy fries, flavorful chicken, and perfect gravy. Plus, their donairs are delicious, with fresh ingredients and great service. Highly recommend!
I went to Donair Affair the other day and had a great experience! I was having trouble with my debit card and one of the ladies stopped working for a few minutes to help watch my kids so that I could focus on what I was doing without having to worry about them. My kids loved her and it made everything so much easier when I needed to focus and making. The payment work. :) And of course the food was very yummy as well!
There is very tasty meat in flatbreads with fresh vegetables. We love coming here after the gym and sauna. Pleasant service, homely atmosphere Highly recommend! The meat here is delicious, served in flatbreads with fresh vegetables. We love coming here after the gym and sauna. The service is pleasant, and the atmosphere is homely. Highly recommend!
I am a regular customer at this restaurant. Fresh, juicy meat with vegetables and spices - just what a man needs! Highly recommend, come and grab a bite
The donairs are amazing. the garlic and sweet sauce is top notch!
Great food, the chicken is always fresh and delicious ! They always have fresh toppings and give you such a good portion! The staff is very friendly and always have a smile on their face. There are so many options for different dietary needs. There is nice space to be able to enjoy your meal by dining in!
Awesome service!!! Oya
We all love going to Donair Affair for the yummy food but, the other reason that we go there is Roya! All the staff are friendly, but she is the the best! She is my main person that makes me feel good to go there. Maryam and Windy Food : 5/5
Been coming here for years and a lot more now since I work near by. The staff is always super friendly and the food is always delicious.
My go to is a Hawaiian lamb Donair, it is always fresh and delicious. The place is a little run down, however Roya and her team are always friendly and welcoming!
I have literally been coming to this restaurant since the day they have opened. Any chance I have when I m in Port Coquitlam I stop in and get a Donair and say hi to the friendly staff. I highly recommend if you re in port Coquitlam this is by far the best place. With the freshest Ingredients. Just a warning, very juicy but they re delicious
Great service, amazing food!
Great food, delicious chicken poutine, will come everytime here
If you haven t visited this place, you haven t truly experienced great food. Everything here is exceptionally delicious, and the staff are incredibly welcoming.
This place should be renamed Dumpy Donair. Its really Sad what this place has become. This spot has been a donair joint going back at least 25 years. The meager portions & the rude condescending service. Special shoutout to the tiny older middle eastern lady. She goes out of her way to alienate customers. There are 2 more Donair restaurants within a 3 minute drive from here. So I have been taking my Busine$$$ elsewhere.
10/10! Love the ladies that work there! They may dance when having no service but they truly are amazing & great people please don t fire or let my fav workers go! Food is beyond delicious same with service thank you donair affair
Still the best Donair spot around. Been coming here for over 20 years and it never disappoints!
Great service by Amanda!!!
They played my song<3 I love the food so very much it s my favourite donair spot in the whole city! The lady was amazing, 100% recommend!
Getting food from here is always delicious and they never skimp on making sure my food is lathered with the works. Portion sizes are great and the staff is always kind and friendly.
There was a whole family just standing behind the counter and watching TV as I waited to order. The older lady was rather rude and could have been more polite when asking about orders. Ive had better donair elsewhere. They tried overcharging for cheese aswell when they dont tell you that it costs extra. They are not following health codes and are building the chicken stacks in the sink. The chicken is the lowest of quality and super fatty, it almost tastes like turkey . Tried this spot again as I was in the area and wanted to give it another chance. Disappointed once again with the unfriendly service and quality of food. Ripped pita wraps result in a saucey mess and the fatty chicken left me with upset stomache. I want to like this place but twice now Ive been let down.
The black mould growing up the bathroom wall, did it for me!
Owner is super nice! Always smiling and the food is great, love it!
Ive had many donors in the past but by far this one has the most authentic donair experience. With excellent service, fast-paced environments and i promise the food will not disappoint you.
top 5 best donair places in poco, even gave me free food. the chicken with fries was absolutely amazing, definitely recommend
This is the BEST donair place I have ever found. I ve been going here for 10+ years. Excellent food, good prices, and quick service. They staff is hardworking and kind. I recommend this place to everyone! Truly the best.
I got a donair plate/platter to go. I got a mixed beef and chicken and the couple that served me (Hassan and Zoya) were very lovely to communicate with. Service was great and quick, and the food were great portions! Great variety of toppings and sauces available. I will definitely pop by again and hopefully I ll also bump into this very sweet couple.
Not friendly at all. When you come in they just stare. Asked for a chicken donair and they gave me something totally different. Tasted disgusting.. like it was sitting all day old stale meat. I wont return.
Found a hair in my poutine, $17 down the drain. Disgusted with the cleanliness and attitude from the employees at this establishment. Not only that they gave me a hard time about adding some tzatziki and hot sauce to the poutine as if that would be detrimental to their business. Pathetic lol, already expensive as is. Don t waste your money here. Tasty honkins down the street is better.
I m a regular here the food is amazing and the people are great especially the ladies working I love coming here and they always hook it up.
This is the best donair I have ever had! The people who work here are amazing and so kind. Always look forward to my lunch break when it s donair day! Definitely recommend
Greatest donair in BC, hands down and the staff is the best
I have been coming here for a long time with my dad and will continue to do so! Amazing staff, food and hospitality! It s well priced for good hearty food!! Always a pleasure to eat here!
Greatest donair shop in the lower mainland
Really delicious food, highly recommend.
I ve been going here since I was 12? Im in my 20s now and I can t imagine living in Poco without it, always a 10/10
I ordered the regular beef no cheese and the food was really salty which you never get the taste of the meat.
Phenomenal Service, the people who work there consistently go above and beyond in their customer service. Best donair in Poco!
The girls were fantastic . Service was great
Really friendly staff and super tasty food for very good prices 10/10 would recommend again Food
Stale pita not very friendly workers chicken was hard tossed the donair out wasnt very good wont come back kinda dirty in there too
Best Donaire wraps in town. However, they accept cash or debit only and it makes it difficult to stop by very often.
I got here once a week, I call it donair day lol, really good food and quick service
I stopped in after work to grab a couple platters for my girlfriend and I. The ladies working tonight were SO friendly and helpful, i will always remember tonights interaction. They really hooked up the portions and the food was EXTREMELY tasty as always. We got the new mayan protein bowl, as well as a hawaiian lamb platter, both of which far exceed anything similar we ve had in the past. God bless you ladies and see you soon
Amazing food and amazing people! Have been going here for well over a decade and it s been incredible each and every time.
this place is so majestic i can t even begin to describe
10/10 Would recommend. My donair was DELICIOUS, and the atmosphere and staff were phenomenal. Only positive happy people and a welcoming little spot to eat.
Great food and great service!
Best donairs in the entire lower mainland. And to top it off the joy created by the lovely ladies there. Tonight they were even dancing, the energy is contagious. Medicine for the body and the soul. Highly recommend D Food
when I saw the oil they use Ive never came back there Parking: finding parking lot was easy Food : 1/5 |
Great donairs
The ladies who work at Donair Affair will treat you right! They are wonderful and the food is good! They were so kind and so happy!
the night time ladies were awesome and hooked us up!
Kind of confused about the amount of negative reviews the ladies at the counter were polite and gave good recommendations and the chicken was fresh and juicy!
Donair affair exceeded my expectations. The service was exceptionally kind and our food was delicious. High quality ingredients and a great atmosphere. Will be returning
Everytime I come here its always amazing donairs not only the food but the happy service especially the lady with the bc lions shirt. I HIGHLY RECOMMEND DONAIR AFFAIR
Great food, friendly staff and VERY affordable. I highly recommend checking out this place for a quick, homemade meal.
Great fresh food, good vibe and friendly staff
Simply the best Donairs in the Lower Mainland hands down. The ladies behind the counter are awesome.
The chicken Donair had bones in it and was very salty. They never turn their hood vents on so you leave smelling like smoky bbq. The service was okay and prices are good . Hard to believe this is the flagship Donair affair store which should be the best to provide a level of standards for other franchisees to see.
Bunch of lovely ladies who clearly care about good food and community
Amazing donair and for a very reasonable price! The amount of meat they put in a super donair makes other places look like they are serving food for kids. Must try!!!
I havent been to this Donair place in probably 10 years because I dont live in the neighborhood. Today I decide to make a stop on my way home to get a half chicken and half lamb super Donair and Im so glad I did. Best donairs ever. I agree though with a lot of the comments here that the chicken seems fatty/gristle parts in it. Lamb tastes great though and chicken isnt dry. Also they were very friendly
Used to be the best Donair place around. They really cut down on the size, a super is smaller than a regular used to be. The ratios are off now. Unfortunate decline. Still okay for a quick fix.
Cheese is $3 extra!! When they say everything on it that implies that, apparently.
Great donairs
Never have I ever been to a donair place worse than this, the staff is rude, cheap and to call what they make a donair a donair is insulting to food. They try to cheap out with every single ingredient. I basically paid for a lettuce wrap instead of the beef donair I thought I was getting. Avoid this place at all costs.
Cheat you on the price. They up charge and dont tell you. Dirty, and unsanitary. Handled cash and then went back to making food. Never coming back.
Great food! Lamb was well done and was a good price for the amount of food that came with the meal!
They didnt seem to know what was going on. They made my friends order before mine and we were not ordering g together yet they had them mixed up. For meat they have become very cheap and usually now give you the amount that used to be a regular as a super. And a regular has become much less meat. The owners got cheap and also are not good hosts/servers
Been going here for a couple months now and they have never let us down. Love it here and they are so nice and the food is great!!
Chicken fries were fantastic.
Yes, it is true. They have massive hidden fees. Regular beef donair with no cheese was advertised as $7.75 but I ended up paying $9.29. I paid cash too. Avoid this place.
Unfortunately I can see why they have such low rating. Our most recent experience was quite negative. The lady behind the counter was rude and unfriendly. She did not mention that the feta cheese was an additional $1- for a quarter teaspoon of cheese!? I think it s common decency to at least let the customer know it s extra when most Donair places include it for free. Aside from that, the rice was flavourless and the chicken was black and burned. Extremely dissatisfied and will never go back.
My go to for chicken rice platter. The best!
One of the best!
they re rude. The first thing I asked was for a platter with half lettuce and half rice. The lady agreed and gave me half the rice. After I realized there was no lettuce I asked for it and they proceeded to tell me they don t do that. Meat also tasted like cardboard.
Food was delicious, so so tasty!
I have been going to this place for many years and I do like the food here, however they are and always have been the most unfriendly servers and owners. The last time I was here the woman behind the counter was dragging her long hair across the white plastic prep area while looking for stock underneath the counter. Guess what? a nice long hair was in my donair when I got home. I think I may have to finally find another Donair place, especially after a coworker told me he used to go to this place and had the same experiences. He did recommend his new place, on Glen dr. I will be sure to try it!!
We are from another province and had an air bnb close by. We stopled by to grab lunch,The food was awful. Both my husband and I did not feel well after eating there.
This place is terrible. Poor service from staff.. Garbage food. Dont bother..
Chicken or Lamb and rice platter with all the sauces and cheese.
By taste
I eat here sometimes due to the lack of good quality donairs around Poco and Coquitlam, and if I need a quick bite on the go. Its good but not great.
This is my favorite place to get a donair. Ive tried many other places and this is the place that I always go back to
Under cook chicken, saggy salad, expired drinks, dirty rat infested, disrespectful owners
3 starts at best. The place is out dated and somewhat dirty. Food tastes okay, but it is hit and miss. Donair Affair has multiple locations, and this locations needs to up their service, management and cleanliness. Also, what you end up paying is not really what you see on the board sometimes. Be careful about their hidden fees.
My chicken had so much salt, dont waste your money at this place, food is disgusting . They only accept cash or debit.
This place used to serve really good lamb donair. Not so much now. The lamb was good but they had nothing else in it - couldn t taste tahini - garlic sauce wasnt tasty.
Vegetarian options: The Lebanese falafel can be made vegan and is absolutely amazing! The service is friendly and the price is very affordable. Will return again...and again :) Food
My favorite donair spot in Port Coquitlam! Great food and wonderful staff.
Marinated protein is extremely hi-sodium! Try less may increase your business for healthy eating customers or seniors! Its helpful for Nedas review after my food order but too late! W/o ahead notice charge of cheese extra increases pay amount over $10. I agree w/ Nedas review.
That was fantastic especially staff so friendly and helpful About food that was so delicious and fantastic. I have never tried in this kind food before I recommend this food shop to others visit it and try food
I really enjoyed the unique treatment of the staff, as well as the quality food and reasonable prices of Donair affair surprised me, I am really grateful
I ordered the chicken Donair for first time and was tasty, the staff are friendly. I ll be back!
horrible service very mean lady swearing at me for using the bathroom do not come here
SAD. Price paid 15.99 for chicken platter Just has rice and meat with sauce and cheese was added as extra .99cents. No vegetable at all. First donair or shawarma place that does not have vegetable with the platter. Other Donair Affairs include vegetable no extra charge. Very decieving as the photos in store show platter with vegetables. Taste is 2 out of 5 . Salty and has no other flavor. The lamb is a donair , like their beef blend. Price is too expensive for what it is. Ate it just to have something in the stomach. Went to 7eleven afterwards to buy a hotdog and a drink.
Editing this review as something has changed. I suspect new ownership but their chicken now tastes of nothing. Its like they skimp on marinating it now, its so bland eating unseasoned fatty chicken pieces. The pieces are bigger and so fatty, its like they skip cooking it well like before thus rendering the fat. Might give them a chance again later but after years of going here Im out...
Chicken poutine was so good!
Not a honest store. Charged extra bag, cheese without asking customer, the lady treated customers like shit the worst donair shop ever
One of the worst middle easter food store. I have teated much better. Not at all good.
Yes, I like the food, poutine is really good. The ambient is strange, I know and the workers are rude but, I don t know, it s not my first time eating in this Donair and for me, it s good. Ps: Not accept credit card!
Best Donair Ever!!! We recommend .. I almost want to move to Poco so I can eat this everyday
Oh. My. Goodness. Wicked good! Very impressed. Friendly staff, good prices, and filling tasty food!
Taste is great! The price for the donair (lettuce), is not quite worth it. I would go back though and indicate mote meat, less lettuce!
Foods some what good, attitude of employees and food safe needs work.
The customer service is good but the food is horrible I had donair affair in different location I thought its all the same but I was wrong...
The BEST most Flavorful Donair I have ever had The ladies there now how to make them Right!!!
Best donair Ive had. Ever .
Ive been here many times over the last 15+ years. Like all the Donair Affairs, the foods great, but the staff at this location arent kind. They tried to charge me for an add-on I didnt ask for, and when I questioned it, I got serious attitude from them. I wont be going back to that location.
Overcharges customers. Older lady who works there is very rude. She overcharged me and when I pointed it out she said its tax $6.99 Donair charges $8.19. No mention of extra for debit card charge or anything. Terri le experience, go elsewhere Uncle Moe or Pita Pan stay away from here
Great food!!!
Bad service. Wrong order. Will not be going back
Very rude and impolite team , never recommended
Great food, cant go wrong here.
I love Sandwiches in general. Love Falafel in particular, the place is clean. Witch I like, but the person who helped me and made my sandwich was wearing gloves handling food and touches also other materials like pins and cashiers.
The best Donair in PoCo! I always enjoy their food and friendliness!
Donair was ok but ordered a ceasar salad and they gave me iceberb lettuce with ranch and a tomato. Asked for the correct salad but staff was extremely rude. Dont think i will be back
Probably the biggest, tastiest Donair Ive ever had. Delicious.
I always enjoyed ordering food here and it tastes great. But today I asked for beef carribean donair (I know I wanted beef because I don t like chicken donair) and added a bottle of juice. Was charged a bit over $16. Went home had a bite and it was chicken. I called and asked to confirm the price and it was supposed to be $13 so I told them I ordered beef but got chicken and was charged more and the lady on the phone said she remembers me because she made it for me and said that I asked her for super size carribean chicken donair. I never said super and I never said chicken and she kept on saying that I did. Then she started laughing and told me to come back and she ll give me $2 back. I wasn t upset of being charged more or getting chicken instead of beef because mistakes happen, but the attitude of the staff arguing that she heard me say something I didn t and the fact that she was laughing and telling me to come back for $2 was unacceptable.
Staff are very helpful and they are always happy and get your order quickly
Absolutely disgusted by what I just seen. Came in to grab a donair, waiting for services while 3 of the women are talking behind the counter and I was clearly visible. Finally one of them comes up to me to ask me what I want while she is rubbing some white topical cream on her arm where she had some kind of nasty rash. Ewwww just ewww.
The young girl is very rude,been there many years,but never go again
Go to Donair place. Always good.
CAREFUL when ordering from this place!!! Very shady practices. They will ask you what you want on your food. They won t tell you what is additional charges. And they don t post it on their menu. When I asked them where does it state this item is additional charge, both ladies responded with a shoulder shrug and murmured something in their language. You can tell they just hate their job.
Always a freindly group of hard working women who make some good food at a good price !
OLD CHICKEN GOT ME SICK terrible service extremely rude which was acceptable when the food was actually good. Absolutely no care or concern about the customer at all. I ve been coming here weekly for 6+ years. If you order anything other than a plain donair they give you old meat from another bin is what they give you I don t even write reviews negative or positive, but I had to for this. Save yourself the experience of extremely rude people who talk about you in another language in front of your face, and don t get food poisoning like I did yesterday. Never going back again and I ve been a customer for years.
Got terrible food poisoning the day after I ate from here, disgusting, old, reused food. I do not recommend
Chicken was good, beef and lamb awful. Beef donnare kabob is something different which comes with beef pieces cut in small strips but they do it with something like ground beef and it tastes awful.
Be very careful!!! They over charge you without telling you. Put cheese on your donair without asking and charging one 1.50 extra for 5 grams of low quality cheese. Staff are rude and aggressive. DO NOT GO THIS LOCATION.
Food is ok, Dont like that she adjusted her hair with gloves still on after she made my Donair to pick up delivered boxes.Made me cringe.
Best DONAIR IN Lower mainland, you guys Rock
One person in front 4 people working, got ignored for 4 mins . Ordered 2 rice platters one beef and one mix beef and chicken . On menu cost 12.49 . I received one chicken and one mix . I asked for no hummous but tzatziki instead , got to checkout and was charged( 12.49 x2 )+0.49+0.99+3.49 . The 3.49 was cause they said it was double meat , open it and it combined between beef and chicken had less then the chicken one which was supposed to be beef . Horrible will never go back and will tell everyone I know to go elsewhere . Super rude they dont listen and charge you for things that either didnt get or ask for
I use to come here all the time, but this place has gone very downhill. The ladies who work here have bad attitudes. They overcharge you. I would not recommend this place anymore.
This place used to be great, but now it is absolutely terrible. If you want a donair that is tiny, expensive, and tastes meh - its the spot.
Worst donair ever. Overpriced, awful taste, the ingredients are not fresh at all, and small portions. Do yourself a favor and go anywhere else.
Best donairs in town IMO.
Horrible food quality. The vegetables are very old and not FRESH at ALL. Go to uncle moes donair instead.
Donair was fine but hearing staff yelling and harassing patrons who may have spent too much time sitting at a table was pretty disturbing and gross. Will never return and I dont recommend.
THE STAFF DO NOT TAKE CARE IN MAKING THE DONAIRS. Have been going here over 20 years. This used to be the best donair place. Last 3-5 years roughy this place has dropped in quality so much. The ingredients are still decent/good. What ruined this place is the staffing. Sometimes you get a donair where you are eating all veggies for the first half then followed by all meat. Too much sauce sometimes. Sometimes not enough sauce. Very often it s falling apart and pita bread is loose. I ordered a regular donair and the lady made me an extra extra small. I was actually still hungry after eating it. Horrible place for a donair now unfortunately. The new owner is extremely arrogant and thinks he s Tony Montana. Lol.
I wanted to have a chicken donair not letters or sauce donair. Pricey and the rest of the chicken was very old taste.I wish I could have a better taste so can have a better review. It s not fear to pay your money and not have the quality of the donair.
Incredible donair place. So fresh, flavourful, and satisfying. Falafel is one of the best Ive had. And great service. Highly recommend.
Tasted alright but the chicken donair got me seriously sick. Please, read the other reviews and do not eat here.
Ordered the chicken and rice and added hot sauce and hummus. The chicken was very fatty and the sauces were both very bland. Not a great dish...
Best place ever. Have been going for years and I absolutely love the food and the amazing ladies that work there.
Rude staff, they make you feel like a burden for ordering at their business. There are better donair places.
I have always loved this place. The people are friendly if you are friendly. I have never EVER had a problem with them. I only ever get the donairs...SO GOOD! I can never finish them because theyre so big. Its quick and yummy. :)
Best chicken poutine
This place will charge you hidden fees no matter where they can. They blatantly lie about their menu prices and then ask you if you want cheese but dont tell you its a hidden charge. They also charge you for extra sauce. They are as cheap as they get and the meat is fatty and gross. Ill never come back here again.
Food tastes decent, SERVICE IS AWFUL AND THEY CHARGE FOR ITEMS YOU DO NOT RECIEVE, even when asked what the extra charge was for they just remake the bill with the proper amount and no apologies or anything, SCAM ARTISTS!!!
Not the best donair affair franchise. Its a convenient location but thats about it. I mean the food itself was good but could be better. The service is a little lacking but Im not complaining about it. I got what I ordered without any hiccups and it was fairly quick and simple. The food and service quality might also have been affected by the fact we got there maybe an hour before closing. Might give them another try at another time but for now leaving it at 3 stars.
SCAM! Hidden Fees EVERYWHERE! 1 super beef and 2 baklava was $28!!!!! Can someone tell me how thst can be?? NEVER AGAIN. I miss the Donair Town this place use to be.
Staff are rude and have terrible attitude. Conditions are unsanitary. Food quality is trash. They up-charge you without mentioning it. And after I got terrible service for a **takeout** order and I did not add a tip, the lady scoffed at me and gave me a dirty look. Nobody seems content working there. The owners are complacent and running this place into the ground. It baffles me why anyone would come back to eat here. Avoid this place at all costs
I usually love the place a lot nice big portions unless the old guy is giving them out everything is small and cheap with him wait for one of the ladies do yourself the favour
Nice friendly staff Very tasty food Clean place Food : 5/5
I like this donair shop I come here often all times throughout the day come over Food
Horrible Experience not very good food. They didn t mention while ordering that they take only cash or debit and I only had my credit card on me. Instead of saying too bad and leaving the food there I decided to walk home and get my debit card then came back to pay for my now cold food! Only to be told there is a debit card fee will never be back.
A delicious donair, however the place and the way things are made is very dirty. Also they charge you a crazy amount for a tiny sprinkle of cheese and won t tell you it s extra. Prices here are never the same so check to see what there ringing through!
Food is ok, plenty of much better choices in the tri cities. Meat is very fatty, staff members are a bit rude.
Impolite staff, large amount of staff to customer ratio most times ive been in there. Talking to each other more than fpod prep. Food taste is average. Price is high compared to all other donair places.
Ive been going to this place for the last 20 plus years and Im sad to see they are not as good as before (they were 4.5 star before if you ask me). What I mean by that is the pita they typically use burst at seams not because of overloaded contents but it seems lower quality. Sauce and contents will drip if youre not careful when having a Donair. Overall still a decent Donair joint
Rude! Go there if you like being treated like trash.
Good taste and good value..
The food here is great and has been a favourite of mine for a while. However tonight I attended and watched infection control/ food safe guidelines being broken during covid times. The chefs all were wearing masks and plastic gloves. But I proceeded to watch an employee pull her face mask with a gloved hand away from her face, stuff lettuce into her mouth, go back into the lettuce, toss the lettuce around in the prep container, and then put another huge handful of lettuce into her mouth with the same pair of gloves on. She saw me watching her and then when I asked if she planned on changing her gloves. She proceeded to argue with me that she did not do what I was saying she did. Although the foods really good, I don t believe I will go back although I ve only seen this once doesn t mean it s the first time just means that she s only been caught once
Delicious donair and rice platters. Good portions. I ve tried their chicken and lamb. They are both good. Support your local restaurants!
used to go here all the time it was the bomb. last few years went down hill. the super has gotten way smaller and flavour is lacking. up your donair game and stop being so rude to customers.
Your service has become beyond horrible. Real shame, cause the owner is great, and make good food if hes behind the counter. Staff doesnt care at all, and it shows. They will ignore you doing random tasks. Food is beyond greasy, and thats IF they get your order right.. Disappointed regular, who wont be returning.
Have gone in many times. Never had the best service, or quality of food. Will never ever go back. Will always drive out of my way to go somewhere else.
Cheap and delicious