A&W Canada in Port Coquitlam
2536 Shaughnessy St, Port Coquitlam, BC V3C 3G2, Canada
About
Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.
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Very bad experience at this location. Went there this morning . Ordered breakfast. Several people got their order before ours . One of the sandwiches were made and stood in bag and waiting a long time for the second . When questioning when the order would be complete . Was told rudely it's coming . Again while waiting still no sandwich was done and other orders were completed . Went up to talk to manager to say don't worry about the food , can you just refund . Was told no ....wowsers. Finally received food and the quality was terrible ( to be honest something tasted off with one of them) . I am also sending a message to corporate ( I actually work in a corporate environment)about this experience because this location needs to be visited by them and their policies reviewed .
Been going here for a few times and the service and food is top notch. Impressed by the quality and speed of this respective location.
Today I try Masala veggie burger really tasty Everyone must try great option for vegetarians. ✌️
I was surprised biting into my husband's spicy crispy burger. It was much better than I was expecting and made me want to get one, but I didn't lol. We ended up walking by when it was 50% off all burgers!!! (On a Sunday) so that was fun. 2 burgers for the price of 1 basically! My husband is a big fan😌
Good serving. Tried the Ruffles Crunch Teen burger with extra patty. I think this is All Dressed. Fantastic idea to use the tanginess of the chips to enhance the burger's flavour. Person behind the til was kind and patiently answered my questions about burger differences. Also gave me a booklet. Very good observation skills to ensure repeat customers. I didnt catch his name, but the receipt says Amanjot K, wearing a grey shirt. Kudos to him, and I hope he gets the support he needs to grow well in the company.
I had the All Canadian Breakfast this morning and it was so good. It included 2 eggs, 2 bacon, 2 sausages, 2 slices of tomato, one large hashbrown patty and 2 slices of buttered toast. They offered packets of jam, jelly, marmalade or peanut butter for the toast. I also ordered coffee with my breakfast. Everything was cooked perfectly and the coffee was hot and delicious. The staff were all very friendly and smiled at me several times while I waited. My food and coffee were served to me on a stoneware plate and mug. The restaurant was very clean and tidy but I opted to take my meal outside and eat at the patio table in the sunshine. With a coupon, I received in the mail, my entire order came to $9.00 which is great value. This meal was one of the best restaurant breakfasts I've ever had and I'll definitely be going back again. Shaughnessy Street is very busy so it's a bonus that this location has ample parking behind the restaurant. Friendly Service, Hearty Breakfast, Great Value!
Mama burger: plentiful of juices; decent taste. The employee that served me was informative when he told me that the spicy version is cheaper than the non-spicy. They have a wheelchair assessable entrance and their washrooms require a password to go in.
My experience at this location was nothing spectacular. Its so heart wrenching when walking thru the doors to ANY business in your hometown and the seating areas are gone, there are no customers to observe as they enjoy a nice cold sip of their A&W Root beer in that classic & signature frosted ice cold mug in between bites of their scrumptious Momma Burger.....However the Manager was fantastically pleasant. Took my order and served me with a great smile.... The one complaint I do have is the fact that they have no ice because why do you need ice when they serve your A&W root beer or soda of your choice they serve it in those iconic chilled mugs. when you're having to take your meal to go your soda is served in one of those awful to-go cups there for your soda is not icy cold.....and on a hot day you want an ice for an ice cold drink
Little cozy place in Poco downtown. Service is great and the staff are really nice. The place is always clean and tidy and lots of parking spots are around.
Good service
Excellent service
I observed kitchen staff touched raw meat uncooked meat without gloves then not washing hands. Afterwards they proceeded to touch multiple cooking surfaces
8:20 am nov 8th Whoever is in charge,please give the woman working the counter a raise. Its rare to see someone who works as hard as her. Food : 3/5
A&W is a good place to eat, but bad place to work. My sister used to work here a couple years ago, not sure if much has changed but scheduling was a mess and work environment wasnt nice.
Food always good but tables always dirty. Every single table today dirty. Was gonna eat here but nah Food : 5/5
Some staff do not wear gloves
Never use mobile ordering. They just steal your money.
garbage
Great place for a cold Root Beer after a soccer match at Gates Park.
This location has the best chicken crunch burger compared to the other A&W locations. I love it.
Great service friendly attitude
Friendly staff
The best anw around.
Great place for burgers and drinks!
Fast and friendly and efficient service!!
Good above expectation for a fast food. Excellent service by manager. Food hot and root beer ice cold Wheelchair accessibility: One level. Press for automatic door opening
Did not wear gloves touched many things before making food
I stood in line for 15 minutes, made eye contact with the employee multiple times and he pulls other customers that arrived not even a minute prior in front of me. Tried to take my order when I called him out for it and walked away but if you cant even manage a line I dont trust you to cook my food.
The staff is friendly. The burgers are delicious and clean. This is a good restaurant in our neighborhood.
Classic A&W out in our little slice of PoCo, hot and fresh!
Whistle dog took me back.....
Great service with nice staff!
Great food, courteous staff & quick service
Ngl this A&W real good, the old man who works here is really nice.
Very convenient location, can t miss!
Wheelchair accessibility: It is very good to have Food
Amazing store Dietary restrictions: Good food Recommended dishes Classic
The guy went from touching the $20 bill I handed him to making my burger with no gloves or hand washing in between. I questioned him and he said he washed his hands before, I asked for my money back and went to subway instead. Now as of this morning there is paper all over the windows and they appear closed. Wonder if they had too many health violations like this.
This location has the best food. Small, quiet, and friendly. The staff is amazing. A+ 10/10. Thank you.
As expected food. Very good service. Clean and tidy place.
Anazing
Really friendly front counter staff
Everyone loves buddy burgers. If you break down the calories per dollar they re also the best deal when you re hungry.
I had a very good experience here the service was good and very fast and I m happy with my food
This A&W is just minutes away from where I live. Service is always fast and reliable, and the food is always fresh and tasty. Highly recommend this A&W location.
i eated a lot it was a time having when was the last time you ate mexican? nigel likes a&w fiofooogoofooooofoooof Kid-friendliness: woof
bacon & egger english muffin and uncle burger no pickles no bacon
Wheelchair accessibility: They have place for disabled people Food
The only thing Ill buy from there is the breakfast and of course the Root Bear is great
Very accomodating crew . Will definitely get back soon
A bit slow to get your food but its worth it because its perfect every time... my favorite is classic breakfast...
Charging these kinds of prices will not improve your profits if guests no longer dine here at all.
Great fast service, friendly. I will always grab lunch from A&W in Port coquitlam. Parking: Big parking lot in alleyway.
This is the best A&W to go to in the Tri-Cities. No drive through and the food seems fresher. Weve had an issue with another location so this one is our go-to.
Good All Canadian Food
I love A&W burgers, but no one use gloves here!! this guy took cash from me and didnt even wash his hand before go to kitchen
Good food and services, Martin is awesome!
Clean place.
Fast service
Friendly service. Patient with my complicated order. Thanks Helena!
The food is always good. Service is a bit slow and the seating area is very small. It would be even better if they brought back the whistle dog. The Rootbeer is the best you will ever find
Free parking is in the back.
The two young men working at the front here are very courteous and friendly. Excellent customer service.
Thank you.
Received excellent customer service from HARMAN
I forgot how bad the service is in that location, i had 15 min to spare before my bus showed up, i waited 12 min for a burguer, that was never made, 3 girls working,no customers and i had to leave with no food, such a shame no wonder is always empty. Today is March 9, and i come to the restaurant(i was craving the spicy chicken burger) and after this visit, i had to changed my review. Today experience was very pleasant, i was greet right away, the food was fast and very good, i ordered by mistake root beer which i dont like, i asked if i can purchase a diet coke and they give me one for free, the girl working at the counter was really friendly, very good. So, from one star i upgrade it to 4. My only complain was the fries,the oil must be old cause they tasted bitter.
Service was fast and food is always good
Supremely exquisite services by Balwinder. An honest and responsible employee; must visit and enjoy the food.
Buddy burger not hot
Nice staff, generous portion. Love this location
One of my favorites. Parking: Lots of parking in the plaza next door. Food : 5/5 |
Fresh goodcfood
The gentleman that took my order and served me was very pleasant and interacted with customers in a nice way. Washrooms were clean and open. Food was great as is the case in every A&W I have ever been to.
I was really impressed with the service, espeally how well the cashier handled a customer yelling at him about parking, something he has no controle over. The staff was friendly and brought my food over, which I wasnt expecting. I thought I would be called when it was ready. I highly recommend comming to this location for tje customer service alone.
Always good food.
Employee went straight from sweeping the the floor to making my burger by hand, talked to the manager and they denied it happening and offered nothing in return. Asked for a complaint number or email to contact because i was not happy with my experience(or the managers response) and the manager said he would not provide that to me. Reporting for substandard food safety and cleanliness.
Decided we would never come here again when we realized a burger and fries costs more for take out than a better burger and fries costs for dine in at the local pub. And the local pub food is way better. NEVER COMING HERE AGAIN
Dietary restrictions: Beyond Meat Burger without mayo is a great vegan option Recommended dishes
Food is good (for fast food) Service is usually polite Tuesdays are best (old cars come to play) Hate how expensive it is Food : 4/5 |
The All Canadian Breakfast is a good value. 2 Eggs, 2 Bacon, 2 Sausage, hasbrown, Buttered Toast & they provide peanut butter & jelly so I take 2 pieces of the toast & make a small PB & J sandwich All that for 10 bucks. Its an even better deal when its half off, occasionally. Service is Friendly. Hearty breakfast , good value.
Oct 18 2023. - mmmm could not resist a spicy chicken in a lettuce wrap with a coke and a side of chubby chicken today . Its the only fast food actually worth paying for. I miss the days when the staff would notice the kids and automatically just give us root beer suckers or Madegood bars for free. Now that was excellent customer service. Ill admit, I sure did come more when that happened. Having to ask for it and even ask the price to prompt staff doesnt feel so good. A customer sure feels valued when staff are thoughtful and generous! Still 5 stars. Just noticing that things are changing at all locations.
The staff are Always so kind
Our pops were flat, our order was wrong and they gave us a fork that had clearly been used prior. GROSS ! the fork literally had cheese on it
Burgers are good....but coffee is horrible (like water) compared to other A&Ws. The store said they cannot do anything
Good food, reasonable price, and friendly staff! Our 2 year old loves going here to eat and was even given a sucker during the last visit!
I love the mushroom moza burger
Very nice cook but SOO slow waited 28 mins for my food to come up . It was very good but thats just absurd
Spent 10 minutes to wait for an english muffin and chicken strips when the restaurant was not busy at all. Bad customer service, no apology but arguement.
Nice burgers but the place doesnt look so clean
Fulfilled advertising claims of food selection & quality 100%. Staff friendly, efficient & courteous. Premises clean. Minimalist. Abundance of Touchless hand sanitizers. Handicapped button for touchless door opening.
Went for quick breakfast sandwich, hasbrown and coffee. Food was great, but no cream for coffee and they had no ketchup.
Food and quick service is excellent. Staff is polite and helpful.
Small but efficient, good service, friendly
The 227th location in Maple Ridge always has the freshest, juiciest burgers.
I often come here, its my regular spot. The other day I left my touque at the table when I went to tuse the washroom. Thankfully the staff are amazing as always and put it aside for me. I am leaving for a trip and really needed this touque for my travels. The staff are loyal, hardworking and honest. They deserve recognition for being great at their job.
This place isnt good food staff doesnt care what they put out
Quick service
great food and great service ice
With over 1,025 restaurants in Canada, industry-leading growth, and 2021 System Sales(1) of $1.6 Billion... and we have to pay 25 cents for a bag ??
Good food and service. The place was shockingly dirty though. I m not a clean freak, but the entire floor looked like it hadn t been cleaned in a week. Caked with week old dried lettuce, food debris and the restaurant floor hasn t been mopped in so long the entire floor looks like it does when the roads have been salted and everyone s dirty feet drag in de-icer but it s been sunny all week and no snow for months. The table tops were smudged multiple colours of muck, even the seats were dirty. Both bathrooms have two soap dispensers and all 4 dispensers were empty (sign of how little they are tended to). The bathroom smelt so strongly of stale urine I opted to hold it. Clearly they are lacking a proper cleaning schedule and cheating out on staffing. I changed my order to takeout and ate in my car. Food tasted fresh and service was friendly, clearly newly renovated but yikes, the dirtiest fast food restaurant I ve ever been in. Need to deep clean it desperately and then need to stay on top of regular cleaning throughout the day!
worst a&w i ever been. burgers r dry, onion rings r soft and aparted
Onion rings are really fried badly, which is much worse than other shops, and the bread is hard, so it is not recommended.
Delicious burgers
This location was charging people 25 cents per bag and saying that they were allowed to do this and it was a bylaw, which is not the case and has never been the case. After enough people complain and the bylaw office made it out they stopped, but I certainly don t feel comfortable coming here after that theft. (Not to mention how unsanitary this restaurant often is I can go elsewhere thanks)
They have been gouging EVERY customer $0.25 for a bag fee which they have said is a city bylaw, and has been confirmed by the Mayor does not exist. They should be shut down for ripping off their customers.
Excellent food and costomer service.
I watched the employee go from the till to making for to putting away boxes, he did not wash his hands or use sanitizer once. This was my first and last time
love A&W but this location is the dirtiest place i ve seen, the people in the back look like they have bad hygiene, not in uniform, no hair nets and always on their phones these are just a few thing.
Fabulous burgers & fries.
All was fine, except that when I ordered their morning special breakfast, which comes with bacon, sausage, eggs, toast, hash browns and coffee, that they had no sausage. This was a minor complaint, however not what I ordered! On the plus side, it was clean and courteous and service was good.
Staffs were nice but the taste was not as good as it used to be.
The eating area is okay but never think of using the washrooms, it is just too dirty. This branch needs some improvements.
We went for the whistle dog and what a disappointment. The Shaughnessy st restaurant was dirty so we ended up bringing both orders home. One whistle dog was cut part way the other whistle dog was not cut at all, certainly not butterflied as the original was intended. If you want a hot dog I d suggest stick with Costco at least they re only $1.50 not $7.50. I d tell the restaurant owners themselves but they won t answer the phone. We will not be returning to this location.
Staff is lovely, fast and the food is always great. Beyond burger with cheese and yam fries extra chipotle is my go to.
I ordered a beyond meat burger. I was very disappointed because I got a tiny sliver of wilted lettuce in it & a couple slices of white onion. I expect to get my moneys worth. Not some shriveled old lettuce & I would have preferred red onion!
Very busy day for A&W on Sunday @ the PoCo car show.Always good.Was prompt and service with a smile.Brave staff.Great ethical fast food.Thanks!
Pooja served us an amazing teen burger...very clean and frienfly
Excellent fast burgers
Foods are not as expected. Chubby chickens are no more chubbier than regular chicken. Moza mushroom burger have mushroom slices you need to find them. A bit disappointed. Customers need to get a code to use washroom...is totally unnecessary to me.
Not a good location food here is not good compared to other a&ws
Very nice staff who is care for customer on my visit time.
Good food , service just not the cleanest a&w I been to.
Great food
Cold breakfast worker argued that it was just cooked. Butter on toast was caked on and not melted on cold un toasted bread. Eggs where supposed to be scrambled. But wher cooked in saugage grease. Awful
Buddy burger with fried onions - yum! Best $2 burger around!
Closes before 10
Always good here.
Picos first a&w. Survived fire and still a landmark(not a scorch mark) I visit all the time. Kids #1.
Small location but good food
Uncle burger all the way
Burgers are good quality and taste good, however it can be a bit pricey compared to other fast food chains but you get better quality.
Clean, friendly staff
Please change your hours of service for online platforms and, put an hours of operation sign up. Youre definitely not open 24/7. Customer service also needs work.
Extremely slow service. Only two people working. Waited 25 mins for one meal and a 10pc They need more staffing.
Good food and quick service
Best a&w in the tri cities
Great customer service . Food was fresh and hot and just what I am looking for when it comes to A&w This location is probably the best Ive been too . The Renos look awesome and I will be back for sure A&W
Staff have no clue what they are doing. They let an old guy rummage through another guys to go bag. They didn t remember who ordered what or if there was a drink or not.
Friendly staff but they look at you like your asking too much if you need help to get into their store through their double doors! As i use a mobility scooter and they dont have automatic doors to their only 1 set of doors i can ride up to get into their building. I only get in if someone notices im at the double doors wanting to get in and this can take up to 15mins when their not busy.
Low efficiency
Very clean good food
Great but expensive
Food was good
Fast courteous staff and service Great food
Sign says all day breakfast, maury has determined that is a lie!
the indian cashier took my order wrong even though i told her, then she did not give me the receipt and did not cancel the order instead asked me for some charges although she is the one that did it wrong. When i saw the food, she put my order in the small packaging (its not fit with my order) and crushes by her hands. She needs more training with the customer.
Probably just a rough night but waited 10 minutes for a buddy burger. Was only one there too. The burger was pretty decent and the girl working was really nice.
Several long blonde hairs found in my food. Calls into question the sanitary practices of this establishment. Not cool
Best customer service! Very friendly staff!
Best customer service ever, the staff is very friendly and polite. The food is always fresh and hot..Wonderful experience.