2325 Ottawa St #100, Port Coquitlam, BC V3B 8A4, Canada
While working in New York City for fashion designer Oscar de la Renta, Matthew Corrin was inspired by “mom-and-pop” delis with fresh food but lackluster branding & service. He sought to “add magic to the fresh food business” & brand the commodity of fresh food not unlike Starbucks branded the coffee bean. In 2005, he founded Freshii. The Idea? To create a model that was scalable, branded & would improve the way people eat around the world. Now? Freshii operates hundreds of locations in cities and countries around the world.
So so lucky that freshii caught my eye this morning and gave me a much needed healthy fresh start to the day instead of sick after crumbl. Cool easy going but firm girl working here made the breakfast wrap so refreshing with fresh mushrooms and the elixir and pumpkin smoothie has to be experienced
Fantastic food, fantastic smoothies. Unfortunately, they still had out-of-date sale signs up from August, so that was a little disappointing
Won’t come back! This place has gone downhill. No flavour in any of the 3 bowls I ordered and got one completely wrong!!
Got smoothies every time after our workout and both times the ladies have been pleasant. Smoothies are better than Booster Juice. One lady gave us a little more than the size we ordered due to the timing of the Happy Hour (we were 2 mins late). Thank you!
ordered a salad and am so unimpressed with the quality. Couldn't locate lettuce in the mix, can't believe I paid $18
I love eating at freshii, but this particular location was disappointing. 1. My smoothie was missing a good portion at the top (it wasn’t happy hour either, and I paid full price) 2. I ordered 2 of the same type of burritos, one with chicken and one with falafel. My vegetarian friend, and I repeat the word vegetarian, was given a wrap that was implied to be falafel and it was chicken. She essentially ate a piece of chicken and was horrified. My “chicken labelled” wrap turned out to be the falafel. This type of carelessness gets you sued and ruins lives. 3. The staff was not friendly and I hope they get jobs that are fulfilling because nobody deserves to be that miserable.
Pretty delicious, though it is pricey for the portions. Wouldn't recommend for value unless you have a deal available.
This is our 2nd time having freshii. The first was in NYC. It was delicious. Their location in POCO tastes even better! Owners are great and the service is 5 stars. You won’t be disappointed. Highly recommend.
Good healthy and tasty food. The only thing I would change is the price. The quality isnt properly priced, as you could easily make the same quality food at home.
I for one do not understand why people like this place, or why they would choose to go here for say a burrito when there is an actual burrito place a couple doors down. The service was terrible. I had an online order that should have been ready for 5pm and the girl did not start making it until 5:20pm even with me standing there. It was not just her fault she was dealing with a massive cooperate order and working alone. There was also at least six people there just waiting to order who stood there 20 minutes(WHY!?) The food really is not good for the high price you pay. I also added meat in the daily burrito and when I finally got it 25 minutes late when most of my work break was already over, I discovered she had forgotten to put the meat in the burrito even though I paid to add chicken. Terrible experience Management did make it right when I called in to complain and I got a free chicken burrito a different day but it still is not good quality food, service or environment. Personally I cant believe this place survives
Huevo breakfast bowl was great.
Ordered a cobb salad and chicken. Avocado was bad and the taste of it permeated the whole salad. 20$ for small salad with a rotten avocado. Wont go here again.
This place used to be so good. Not sure if theyve changed their recipes or the quality of ingredients they put in their smoothies but they are so watered down, theres hardly any flavour in them. Tried our usual smoothies on 2 seperate occasions and same experience both times. Better off going to booster or jugo juice.
Stopped by for my favourite smoothie, chocolate peanut with a shot of MCT oil. As usual service was quick and shake was perfect. Keep up the good work
Spent $10 on a healthy smoothie. Got a watery mess. Had to take it back to get it remade. The remade one was great. It should have been obvious though that the first one wasnt right - someone paying $10 for a smoothie is going to expect something made right, not $2 burger King level quality.
Go to this location! Great portion sizes, friendly staff! I will be taking my business here more often for these reasons!
Healthy but not tasty, but healthy.
Not really my thing
Good Food and proper portions and Staff is very friendly.
The only freshii that actually gives good portion sizes!
Bug
Excellent tasting food.
This is the best Freshii location. Food is consistently tasting very good. Portions are as advertised on their boards. Staff is friendly and welcoming. We at Freshiis regularly and this location is by far the best.
this location is by far the best one
Just picked up food here and 2 smoothies, I love freshii been to diffrent locations and its soo good! This location is horrible with customer service. The lady thats working is rude and should be trained properly how to take orders .
Fresh
Healthy and fast. Love the app & the loyalty points
Delicious food thats fresh and fast so you dont feel guilty. Lots of choices from bowls to wraps, smoothies and snacks. Very generous portions!
Love the wraps. Vegan options!
Yummy
Healthy, delish and quick. I love the spicy peanut sauce
Ordered for pickup, order said it was ready when I arrived, they said they didnt have my order, after I showed them the confirmation, they said itd be 5 minutes. Still sitting here 30 minutes later waiting for my order...
My go to location, cute hipster girl staff and quality service.
Yummy affordable and healthy
I ordered the tortilla soup, but the broth was so poorly mixed that the bottom literally tasted like salt. It was inedible.
i love freshii, but not this location. theres always been a weird vibe in there, all the workers look miserable and act like it. service is not great and who i assume to be the manager is always glaring at customers and seems a little off. the food is never as tasty as other locations and they frequently forget add ons or special requests. not the proper way to conduct a business imo if you want returning customers but i wont be returning so thats not my problem ! do better, poco freshii.
Food was tasty but I think the staff that I had was lazy? The chicken was cut and the hard boil egg came in whole....
Good healthy food selections, and tasty too.
Pangoa bowl no sauce .... just great
Easily the best Freshii location. Super friendly staff and the place is always very clean. Manager is friendly and helpful to his staff and customers. The food is excellent, everyone Ive introduced to Freshii has liked it.
Great food fresh crunchie wraps
Came here to write an amazing review cause I order here frequently. The lady who works here is nice and always gives good portion sizes. Just had an incident at Grandview Surrey location and I received half of what I receive here. Very disappointed in their location but love yours here in poco!
This is often the best Freshii - depending on the staff. They normally do an amazing job, and are consistently generous with their portions. They also wrap the kids quesadillas very well, so they dont fall apart or drip out of the corners as kids eat them. The only reason for the loss of one star is one spectacularly bad experience: my vegetarian kid was given a chicken quesadilla instead of the cheese and tomato quesadilla Id requested. Id been nagging him to eat, but he was refusing. By the time I looked in the thing to see what the matter was, hed eaten a few bites. He was so upset when he heard me complain to the staff that Id given him chicken that it made him sick. After I got out of the bathroom with him, both the staff whod been on duty had disappeared, as had the boyfriend of the one whod taken my order, whod been previously hanging out distracting the staff to the point of not paying attention to what the hell they were doing. Still, in general, I really liked this Freshii. Its really too bad my kid refuses to go there, any more, but Im hoping I can convince him to just go and check out whos working, and then eat if its one of the usual, longer-term staff. Id still say theyre the best Freshii in the Tri-cities, but watch your orders for accuracy.
I m very pleased with the customer service I got today from Freshii. There was a slight confusion with my order but the freshii member called me and was very helpful to help resolve the issue. I really appreciate their hard work during these times where delivery is more requested. Thank you freshii team at Port Coquitlam.
Would give it 0 stars if I could, absolutely terrible customer service. I walked in and said hi to the girl working, she didn t reply but gave me a glare. I then awkwardly stood there before another girl came to help me who was just as rude. At the end I asked for a to go bag and she basically threw it at me. EXTREMELY unprofessional, not to mention they all have headphones hanging from their ears. Will not be coming here again.
Firstly: I like the food here, Im liking this healthy fast food thing weve got going. But the service is atrocious. This time the woman pointedly slammed my food down on the counter and turned around before I could even say thanks. Rude and dismissive from start to finish. Maybe because Im outside the demographic of the normal customer? Maybe because I was the only person in the whole place who wore a mask during a pandemic? Dunno, but this is the second time in a row Ive gotten the cold shoulder. Healthy fast food is great, but theres more than one place doing it.
Poor customer service
Terrible service. Ordered 2 Oaxaca bowls with chicken. No chicken on both bowls. When I called, they offered free protein on next order. They should be offering to send me what I paid for as soon as possible. Not next time. Why would I order from them again? They had no problem charging me for the chicken. I can t believe this is how Freshii conduct business.
Great healthy food but rude staff member. Giving stink eye and shoving food in bags. Un professional.
I must say the food is absolutely amazing, the burritos are very large and the bowls too, however the smoothies are overpriced and small, not bad tasting though. Service is fast and the staff is nice. I d stay away from the chicken though, tastes pretty bad!
Very fast service and taste is amazing. I tried their burritos. Fresh and healthy.
Who hired the blonde hair girl? Wow I m so sorry for touching the pack of order but you could say more polite way rather than don t touch next time I m not giving you all
Always good!
When Im in a rush and need to pick up some quick food this is my go to. Its quick healthy and delicious and oh so filling.
i go here but after many times of coming here, the girls dont seem to smile or greet you the right way. They are terribly rude. Learn customer service or dont work in a restaurant. Please fire the blondie before you get any more 1 star reviews. lol.
food is good and fresh, but service is very slow
Great food, really fresh and good selection and variety.
Had a chilie. Didnt liked it at all. Not liquidish, too spicy. Nice place , good atmosphere.
The store is cold inside.
Good smoothies
Great alternative to burgers and fries! Tasty and fresh salads, bowls, or wraps. Delicious combos and dressings. Highly recommend
not good
The service was very poor.
Love the wraps
Burritos have weird stuff in them. Not like a normal place, but definitely healthy. Bit expensive for what it is.
Nice staff!!
Tasty healthy food. Nuff said!
I always get the tex mex burrito with chicken and its always delicious! Good value and you cant beat the convenience of Skip the Dishes.
If u want to pay 10 dollars for a teaspoon each of rice and beans (Im not deven kidding) with kale on top I cant recommend this place enough. I fell in love with Freshii after trying it in Surrey but this location is so chintzy with the ingredients its ridiculous. Have them a try twice but theyll never get my money again
I was very happy with this place untill i saw hair in my food. Very disappointed..
Delicious
The Buddha bowl is the best thing ever!! The peanut sauce is amazing and it makes the rest of the flavors in the bowl sing! The crunchy bits on top are a delightful treat but to be honest the whole thing together is astounding and crave worthy!
I liked
Love the bamboo bowl
worst customer service ive had in a while. staff was very snobby and rude. rushing us to order even tho we just entered and there were no other waiting patrons. ordered and paid for two extra eggs and didnt get them. barely any sauce. will not be returning to this location.
I love Freshii food usually - today..ordered 2 extra hard boiled eggs for teriyaki bowl - none added, no sauce. Another teriyaki bowl, sauce but not much, added chicken, barely any. The service was less than average...no Hi, how are you today? Barely any eye contact. No smiles and a sense of urgency as tho we were taking up her time. No have a nice day. Very unhappy with this location and our meals, Sorry to say. This is my second ever bad review Ive ever written. (First one was for The Brick, need I say more?)
Good portions and fair price.
Good healthy food
Very clean restaurant with friendly staff. Food was fresh and delicious.
Sadly freshii hasn t lived up to its name
I love this location. The bowls are nicely presented and if you have BC perks you can score great deals on your order. Compared to Suterbrook , this is the most organized, clean and friendly location.
Worst customer service ever .I went in lastnight with my family to this location .very uninviting,standoffish and came off very very rude .you should teach the stuff that it wouldnt kill them to smile .I will never visit this location again the staffs attitudes are disgusting .
Great fast service and staff, the bowls are well put together with quality ingredients
Nice healthy food with free kids meals on the weekend. Its a bit pricey which is why I only gave 4 vs 5 stars.
Plenty of light daytime fare with an emphasis on healthy choices, especially soups and salads. The food is refreshing and tasty and the prepared fresh. The wifi will keep you busy while the food is prepared. There is plenty of seating and the pre mises are very clean.
Delicious and fantastic service
Overpriced!
delicious and fresh!!!
Hellofresh she had a plant-based guy this place offers lots of options for healthy food.
Fresh is best! I love the chicken teriyaki rice bowl and the green smoothie.
Consistently great food! Really clean and nice staff.
Horrible
Worst location. Been to all of them and they all pack the bowls with lots of food. However this owner has taught his workers to put less ingredients to save money.
Nice place for a quick fresh bite to eat. The staff are great.
Very good healthy food. A great environment with friendly staff and consistent quality.
I come here often for lunch and its consistently great!
Great healthy food and good customer service!
Food was SO much better than I expected! But stay away from the steak, it had a strange texture and flavor.
fresh yes..been here twice with 2 dif orders..but too pricey i think. And the taste isnt great. Wont be back
Awesome healthy Salads
Delicious, filling, healthy and excellent price for quantity..
Hmmm changing my review to 1 star. Ordered the Baja burrito WITH CHICKEN. When I went to pay I mentioned that I go to Golds Gym so I get the 10% discount. The owner/manager sighed loudly as he entered in the discount. Okay whatever. After I get my burrito I drive home and start eating it. NO CHICKEN ON IT. I already had drove 20 mins and was not about to turn around. I saw it was the owner dude building the burrito. Cmon how hard is it? Also the size was half of what it normally is.
A nice quick healthy snack.
Love the burritos and bowls.
Great, healthy choices for fast food!
Aside from being very clean, prompt service and having delicious food I just had a terrible experience. I ordered a Tex Mex burrito. I changed a few things to it as I have a dairy allergy. So took some stuff out and added others. I was very clear with my instructions, made it easy to understand and provided a friendly tone and humour. All the while the girl taking my order didn t seem impressed. (This is something I get there often at other locations with no problem). When I left went to my car and had a bite I was in for a surprise. The man making it must have just showered the burrito in seratcha or hot sauce as my mouth was instantly on fire! I am a spice fan and have a pretty decent tollarance. I incorporate spice into a lot of my food so I know what s hot and what s just beyond hot and not editable! I thought about it and since I was still in the parking lot I decided to go back in. I simply told them there must have been a mistake as I didn t ask for extra spice in my burrito. The girl looks at me confused and annoyed. The man that made it said: ya I put seratcha on it, so? I said well I didn t ask for it and I don t know why you d put that much. That s just to much. All the while my moth is on fire! He said: you asked for it. And I said no I didn t. Regauedless though why would you put that much on? He said: This is how we make it here lady Anyways it was re made for me. I don t even know if it is correct as I haven t eaten it yet. 30 mins later my mouth is still on fire. I tried to joke with the girl about the amount of seratcha he used and she was just not interested. All in all they never apologized and made it seem as if it was somehow my fault. Who am I to come back in! They just made me feel stupid or crazy! I hate that! So just had to voice this and warn against the man that s making really insanely hot BURRITOS
Not worth the $$ we ordered a couple of wraps. There was hardly any greens in one of them it was filled with quinoa and not much else. Never going back.
First ever visit to Freshii. Clean, fast, friendly, good value, good variety of meals. Neat frequent visitor reward program via text messaging.
Everything is so fresh and hits the spot.
Food is really delicious. It s expensive, but it s also great that these food options are available. They have a really delicious quinoa dessert too.
The chicken caesar salad is the bomb
Tip top service, clean, healthy. Good price.
A great fast healthy choice meal. The burritos are excellent. Wife loves the salads and the tortilla soup is a favourite! Quality and fresh. I feel good feeding the kids here
Best place ever! Such a friendly staff
Nice selection and tasty.
Awesome place to eat for healthy food! If you re into healthy alternatives this place has the perfect take out! Get 10% off if you re a Gold s Gym member! :)
This is my absolute favourite restaurant. The food is delicious, consistent, and healthy. I eat here all the time. Once my soup was a bit too cool, but 99.9% of the time, everything is perfect. A+.
Is it the greatest thing ever? No... Is it a quick and easy way to get good for you food vs other fast food choices... completely...staff are good at accommodating as well...
Was here on October 1 2017. The place was very clean and service awesome. Local ownership so you know youll get great commitment. The food was very good and service prompt. Looking forward to regular visits.
Best location is the abbotsford location. They add the perfect amount of sauce and dont skimp on the toppings. This location still needs to work out the kinks
Quality of food is amazing at this location! Aside from the food, the Customer service is exceptional. The staff goes above and beyond for their customers. Definitely will be coming back time and time again!
Decent healthy food with affordable prices
Good healthy food, great service.
Love their food and the restaurant is very clean.
Best Freshii experience by far! Best location, great food and fantastic staff. Overall, GREAT service!!!
Energy on the go, freshii is fresh!
Real food, fast, fresh, & fabulous! Vegetarian and vegan options. Loved it!
Great food and customer service. Ordered from skip the dishes and forgot to add chicken so we called to see if we could add it and pay over the phone. Instead they added chicken at no charge!
Good healthy wholesome Good!
You simply cannot beat the quality of food or the service at this Freshii location.
Every good slow service
As a regular customer to a variety of Freshii locations, I have to say that Freshii Port Coquitlam exhibits the most phenomenal service, eating environment, and quality of food! Staff members are super friendly and efficient. Definitely recommend for busy lifestyles, or anyone looking for a healthy and delicious meal!
I ordered from skip the dishes and the order I received ended up being the incorrect one. The manager called me directly before I even realised and immediately delivered my order to me personally. Most restaurants in that situation would likely apologise and just refund. The food was so fresh and I think it speaks for itself, that the service to above and beyond.