2105 Hawkins Street #120, Port Coquitlam, BC V3B 0G6, Canada
At MUCHO Burrito we transform traditional Mexican cuisine into Modern Mexicana. Our love and passion can be seen in every slice, dice, and spice that graces our kitchen. Here, everything is ‘made with love’, crafted to stir the heart as much as the palate. Come taste the MUCHO difference. LOVE FOOD. LOVE YOURSELF. LOVE MUCHO.
I come here often and it has gone downholl recently. Way smaller portion sizes and staff barely knows how to wrap a burrito. Maybe your staff should learn to wrap burritos properly so it's not falling out and a soggy mess when I get it. I hardly ever go here anymore. Saboos next door is way better.
Update: the owner did reach out, and addressed the issue. Edit to respond to the restaurant’s response: After submitting my complaint I got an email confirming that my complaint was received… nonetheless, I’ll forward that email to the email you shared (I did reach out to Mucho Burrito customer service twice before posting this review, they’re not interested in resolving issues it seems as I never heard back) I was served completely RAW CHICKEN at this location… (pic below), and when I let them know they offered to make me a new one, which I obviously said no to. Only after insisting was I able to get a refund, and I was only able to get one for the pre-tax and pre-tip burrito price; had to keep the rest of the combo so took my drink, chips & queso and paired them with a burger from five guys next door. I’m extremely disappointed with my experience at this location as I used to really enjoy their food, but the way they dealt with this was abysmal.
Hiiii, I want to share my experience with one girl who is working at this location her name is “Arshnoor”. She is working today on the closing shift. She is so nice with us, we went there at the time of closing but she is preparing our order in very polite way and her customer service is uncountable, she is speaking so politely and she is so humble, I think so she deserve very good position in this and she will be help to the company to get higher and higher customers with her customer service and skills like communication and polite nature. Thank you so much the mucho burrito to hire such this types of employees in your company. I am really really very happy with her customer service please tell her on the behalf of me Thank you to her😊. Thank you, Shivam
I grabbed the beef barbacoa bowl and it was delicious and a good size portion as well. Ended up taking some home for leftovers. The girls were great here. Def recommend any of their dishes. Thank you
First time having mucho burrito! Worst customer service experienced. Being new i ordered 2 bowls and mentioned its my first time having mucho burrito. They asked what i wanted and kept filling bowls very quick. When finished they tell me everyhing extra is going to be charge. Being knew i said if i was told this i would not have added the rest to the bowls. She told me in a rude way ( cant you read top) very frustrating, i asked for her name and manager said she cant give not allowed. Reputation of business is important. Experiencing this i personally wont be coming back to this location. she's so rude
Food at Mucho Burrito was pretty consistent with other branches. My only pet peeve is that the veggies are partially cut and you're left with giant pieces of red onion or green pepper. Other than that, food was quick and staff were helpful. I made my own bowl and got some hot sauce on the side. Hats off to whatever hot sauce they gave me because it had a lot of kick!
Update: Been back a few times and they continue to provide good service and delicious burritos and tacos! Shrimp is made to order (7min wait for me) definitely worth the wait. Old Post: Not going to lie, I had doubts about Mucho Burrito as it seemed like another typical fast food type but my colleagues convinced me to try this place and Wow... I was surprised with a burst of flavors and my stomach was filled with generous portions. Regular size was enough for me and it was delicious!! Lots of toppings, Vegan cheese option, variety of sauces. Clean restaurant, Very fast service and they do not overcharge for those amazing Jarritos!!
This was our first time coming to the restaurant. Even though there was quite a big line they served us quickly and were very friendly. The food was delicious and they have a big menu selection. The restaurant is clean and everyone was social distancing.
Friendly staff
Not a lot of people. Most dreadful restroom I have seen so far. Staff are friendly and nice.
Good portions!
Tasty and good value. Good size portions.
Shrimp taco was perfect in terms of freshness and taste. Staff were friendly.
Never been so i thought id try it,well chicken taco was cold,steak taco cold,burrito blah,service was like i was in hurry up get out attitude..not recomended very blah food.
The food is excellent, but unfortunately, the service and attitude of the staff, including their kindness and energy, leave much to be desired.
Food is okay, but lets talk about the customer service, I had a difficult time understanding what they were saying. The conversation about my order was repeated a few times. Esp when they have masks on I cant read their lips either. Sorry, but most likely will not come back.
Your staff have no manners. Perhaps they should smile and talk to the customer in a way that does not make is 100% obvious the staff member hates being there. And do NOT beg for money. Asking for tips is pathetic. Do your job and move on. Do not write me a reply that asks me to email your customer service address. I wont do that. I am not being paid to run your company.
Food is 5/5 no complaints. But costumer service is lacking. Every time I ve been there they ve rushed me as if the place was on fire. Why?? There s hardly ever anyone in there. I was asked repeatedly within a few seconds of entering if I was going to order. Yes! Let me look at the menu!
Mucho Burrito is king, I mucho love this place. The build your own concept makes it really easy for just about everybody to get a meal they really enjoy. My littlest doesnt like spicy food at all, but even he can eat at Mucho Burrito so long as we avoid the spicy sauces. There are plenty of options, the combination possibilities must be in the thousands for any given dish (taco, burrito, bowls, etc). Its pretty cool that they have ghost pepper sauce, I wish Mucho was around when I was younger, my belly cant tolerate very much of the wicked hot food anymore. Good casual dining for any occasion in my opinion.
Always good
Really friendly staff, very prompt service and very tasty, fresh food. Great food on the run or dine in.
Rude and disrespectful worker. Yelling and screaming at her coworker while making our food. She should get a new job if she hates being there so much (Indian girl in Mask)
This is my favourite restaurant ever. I come here at least 3 times a week and every single time I leave satisfied. One the of the last remaining places that give you big portions for a fair price. Love how everything is fully customizable. I am vegan and love that they have vegan options. Service is always 10/10, so kind and helpful every time. Food is the best. Once you have this you will realize it s the best place for a bowl or burrito by a mile. You will never want to eat anywhere other than mucho after this. Words cannot describe the love I have for this place. I love you mucho burrito Vegetarian options: Plant based options Dietary restrictions: Vegan options
Good food. Good staff. Good ambient.
I love burritos
Absolutely love me some mucho burrito. Staff is always friendly, and service is super quick. You never wait long to be served and they usually have a good deal for a combo. Mucho Burrito is an excellent choice for lunch or dinner.
We love this restaurant and the staff. Arsh is particularly helpful and friendly. The food is nice and fresh and it is excellent value for the money.
This is my go to place for veggie bowl. Staff is friendly and service is very quick especially kiran she is super friendly and sweet thanks to you guys
Great portion, good taste.
Burrito was tasty and fresh, i had chicken burrito with chips
Mucho burrito is the best take out of all time, 10/10
The food is not bad. Best fast food Mexican that we have found in Vancouver. The frequent buyer program is worthless. It slows down checkout.
I recently experienced a problem with my automobile, was without access to my phone, etc. The employees inside the store graciously allowed me to call for a mechanic by using their phone. I cant thank the personnel enough for that day; they were really helpful. Please thank your staff for being so courteous, polite, and professional; I cannot recommend this store enough.
When in feeling like eatin a big Ol Buritto, I come here and get thw good good
Very good tacos! Best fresh deal going, never disappointed.
LOVE Burritos here!! So Yummy
Came here after a hike with some friends. Great food, that totally hits the spot. Fun times. We will come back
Wow the prices for the amount of food you get cannot be beat. The service is always excellent as well. Thank you guys
Seriously large and delicious burritos!
Fresh and flavourful as always. Vegetarian options: They have a lot of vegetables and sauces on their menu Kid-friendliness: Its a family restaurant setting with many items suitable for children on their menu
Staff lady was extremely rude and did not want to change my drink that you can see my drink was already bad with some disgusting staff in the bottom very expensive drinks almost 4 dls and bad??? Not wanted to give me another one!!!!!
Mucho is so yummy. All my boys get mucho about once a week after a disgusting chest pump at the gym. the protein and carbs fill you up. My go to is a carnitas bowl or burrito with everything in there. Don t pay for guac its not worth it. staff puts up with all of us being silly goofballs in the restaurant so W staff too.
The mango salso was so hard. I could barely chew the mangos. Would be great if they were ripe and softer
This is my favourite Mucho location, I love getting the shrimp bowl with the ancient grains option
This place was great when it first opened. Unfortunately its gone downhill. Not sure whether its due to new ownership/management or inflation, but the portion sizes are much smaller. Theres another review on here also talking about the portion sizes. I usually get a mucho sized burrito with half chicken and half carnitas. I remember initially they would give a couple spoonfuls of each meat. Now its 1 scoop and its barely filled. Not only that, they cut down on how much cheese, guacamole, and sauces they put on your food. And yes, if you ask for even a tiny bit more, its an extra charge. Might have to find another mucho burrito in the area. May have better luck there.
I come here regularly and then I also get soaked by employee name Kirandeep she s always so smiling. She also recommends the ingredients and her recommendations always so great and the food taste so good when she makes it I come here with the family and always welcome the way this team. Thank you for your hard work and great service.
Love this healthy and great tasting food. the portions are the bigger we came here yesterday just before closing time for dinner and pleasantly surprised by how welcoming the staff was. highly recommend this place
FIrst time we tried this restaurant and beautiful, young senoritas served us. Some great healthy choices and made to suit our detailed requests. I loved the burrito, and my husband had a quesadilla with a Jarritos guava flavoured pop. We will be back. Good prices. The two of us at ate for $35.00 including a tip. Vegetarian options: Lots of vegetarian options - just dont add the chicken or the beef, etc. Lots of toppings to add that were yummy: cilantro, lettuce, various salsas, beens, sauces, pickled onions, and of course a great gaucamole.
Yummy Mexican food for a good price. My go to for Mexican food when it comes to fast food.
Portions are huge and ingredients are fresh. Wife had the normal size but was massive. Prices are adequate. I recommend the burritos.
My husband and I came here Monday December 5 2023 for a take out dinner. We got the chicken white rice bowl and chicken Quesadillae. First of all the lead girl who was working was rude. And was making some comments in the back and laughing. Also when handing my food she was using the same tongs for everything, the meats and toppers. My husband and I got serious food Poisoning. Still recovering. Do not recommend for the amount of money we spent and the quality of cs and food
For all the burritos I have tried, this is one of the bests.
Tried mucho burrito with my husband and we really enjoyed it! Good selection, spice, and jarritos of course!
This place still delivers good quality burritos- sure its changed. They count the toppings now, but its still a delicious burritos and good salsa.
Havent had a burrito in ages so it was automatically delicious. Pretty good $10 combo deal for burrito, chips, and drink. While the combo price was nice, I wouldnt go there otherwise. Its just too pricey for what I consider a fast food joint.
Had a vegan burrito and it was delicious. Plant based crumble and vegan mozzarella with roasted chickpeas for extra protein
One of my favourite fast food joints in the area. The pico de gallo and mango salsa are always so fresh! I usually get the BYO burrito bowl but decided to try the taco trios today. The meat (carnitas and barbacoa) are too salty today (perhaps due to the lack of carbs, this was not an issue in a burrito bowl) Luckily I got the perfect remedy for that in the fridge. Overall still very good. For $11.95 this is the freshest fast food I can find in the area.
Ordered a chicken burrito and it was yummy. Ordered a salad with pork carnitas but there wasn t much salad. I wish there was more. We ordered curbside 45 mins ahead of time but it wasn t ready at time of pickup. We went inside and they weren t close to being done. Not sure if they are short staffed? Just a little disappointed but the food really great otherwise.
Great food and service!!!
First time I tried it and the last. Better options for a burrito in the neighborhood
This place is comical, last time I came they gave me the wrong order how that is possible is beyond me lol they make it in front of you. Decided to give another shot today and got a mucho burrito lol I asked for chorizo and they gave me half scoop and told me it was full after I seen them do it lol. They were more worried about skip the dishes orders than people in the restaurant. Most people would have no problem waiting a minute or two to get professional service, and guess what there were no skip drivers there. Complete joke last time I go there chipotle gets my business now
I usually enjoy the chips and salsa here. Today I even bought 2 bags of chips with 2 medium spice level salsas. When I got home, the lids of both salsas were loose and everything leaked through the entire take out bag and the chips got a little wet. I was really looking forward to these chips, so I ate some of them anyway. They were hard and did not taste fresh. The salsas had no spice in them. I would have taken a picture if things did not get so messy. Not sure if I will go back.
Service is average.
The food is starting be low quality and not fresh. I was impressed when it 1st opened . They need to know this so they can get back to the same as when they started.
Got there at 9 PM. The Quality was just not there. Major issue for this business given that Chipotle is so near.
50/50 chance that youll get a good burrito depending on the person preparing your order. The ingredients are fine but still a 50/50 chance. Updated July 2020: Theyve been doing a great job lately with taking more care in how they fill your burrito. And I didnt even contact them so this review is based only on my last several experiences there and they have been great. Their choices of ingredients have always been very good and very tasty. The trio burritos are now my favourite and the price is very good for the options that you have. It doesnt matter that the toppings overflow into the box. Thats why you get a fork!
Very good food. But need to work on being nicer an actually seeming like they want to be there.
Update for July 2022: This store may advertise curbside pickup and let you order curbside but in reality it does not operate as curbside pickup; you must go in the store to pickup your food. My wife went there today with the kids to pickup a curbside order. She parked in front of the restaurant (theres no curbside desigated spaces). Waited 20 minutes, attempted to call, no answer(says number unavailable). Had to go inside, asked what was going on with the curbside pickup and the employees informed her the parking lot was too big people could park anywhere. So I guess they arnt even going to attempt curbside pickup despite letting people order it? Kinda dumb, atleast the food is still decent. Relatively new location. Good food. Is getting better with time.
Had the most amazing vegetarian Mucho burrito. The girl ,( forgot to ask her name). She mixed everything so well. The guy who was working there was also really nice.
Good
Fast friendly service
If youre in the mood for a burrito, you cant go wrong choosing this location. The price is right, and you have ample flexibility when it comes to your ingredients. I often go for the carnitas as my meat, which is flavourful and delicious, but there are lots of options. If you want to do away with the tortilla altogether, thats an option, too! Nothing fancy, nothing life changing, just lots of really tasty food at good prices.
Quick and tasty
Good food fresh fast and friendly staff. Follow all covid19 guidelines.
Have to say we were somewhat disappointed. Chipotle is a far better alternative.
Fast, reliable, and always super tasty. I love their wide range of toppings, sauces, and meats that are available. The workers are always nice and work quickly.
Always great quick Mexican option. Great burritos!! Everything tastes fresh.
Great food as always. Gotta love the pick your own ingredients style with fresh food. I wish their guacamole wasn t as expensive as it is, but it is indeed tasty. Can t speak to anything but their burritos, as they are just too good to pass up. Pro tip: lots of burrito sauce goes a long way
Food is tasty and fresh, and every time Ive picked up an order from here, its been ready on time
Very consistent and you can always expect a good burrito here.
Worst experience. Got quesadilla and asked for shrimps they said itll take 10 minutes to prepare. I refused and went with veggie. It was soggy and tasted bland. I would not recommend this place.
Staff didnt give me options to mix and match the toppings on the trio tacos. Food was good bang for the bucks, but not the freshest.
I go to Mucho in Langley 4 times and week and 9/10 times my bowls is packed to the MAX and Ive NEVER EVER had to pay for extra toppings...NOT ONCE. But this dump in Poco always does...AND THEIR BOWLS ARE BARLEY OVER HALF FULL. I only go to this location if I cant get to the Langley location but that ends today...NEVER AGAIN...Ill just go to Five Guys next door instead
Great food every time I ve been and the owner was very respectful, helpful and accommodating. I highly recommend going to this mucho burrito.
Good place. I like it better than Chipotle.
Its like a Mexican version of Subway! Build your own burritos! Regular Size are substantial. Smaller appetites I suggest to order small burritos. Guac is mild...not a ton of flavour, but made fresh, same with salsa. Good fresh food, but a bit pricey. $29.50 for two people. Recommend If looking for something different !
Awesome food
Not very good tonight usually much better product
Wish all the Mucho Burrito locations would stop making the burrito bowls look like the pic. I realize they have to have a good presentation but if a customer requests to spread the toppings so its easier to mix . It would be much appreciated!! And would result in better rating.
Big Yum
Very tasty steak & chicken soft tacos ,but a bit pricey for a trio $12.55 .
Absolutely love this location. Always clean Line, no food on the counters or in the other bins of food, they always make such a good burrito, everything is always fresh, cant say enough good stuff about how clean and nice the staff are. I come here a few times a week, and I highly recommend this location.
Best fast food around that wont break the bank. Love the hot sauces
Have gotten skip from this location multiple times and always disappointed. The food feels thrown together and bland which is odd for Mexican. There are others in the area that do a much better job.
Best burritos anywhere. Large portions and really delicious. Highly recommended.
Great service
Fantastic, cheap, 11 dollar burrito fills me beyond full. Top tier fast food option.
Food tasted ok, the ladies rushed our order
Good burritos
Tastes great.
The staff have some good hustle going on!
Friendly personal, food was excellent. Friend had shrimp and they measured internal temp of several pieces before serving. Attention to detail. Place was clean.
Good. Lots of healthy options. You can build your order whatever you like
Delicious and healthy food. I love the ancient grain bowls with steak and bean so yummy
Tasty Burritos. My daughters favorite eatout
Great food, large portions.
Very friendly staff that created a meal to my extreme liking. The food was delicious and fresh, and has managed to become my new preferred go-to for burritos and/or tacos. A strong preference over Chipotle.
There is a reason we keep coming back. After work, we all come around 9:30pm because the night staff is extremely friendly to the point where the night manager knows our orders. We will keep coming back for more!
Always clean, ingredients are fresh and food is delicious.
I like their burritos but sometimes they dont have meat ready so I have to wait and then all ingredients in the burrito are cold. They dont have salt nor pepper.
This place is amazing, the portion of food you guys offer. Amazing and fresh taste. I love mexican food but yours is something else. I wish you had one branch under my house
Went to get takeout and non of the workers were wearing masks and on top of that they were asking questions right over my food where there saliva easily could have got into, they also didn t wash hands when they came from the back room to start making my food. Wish the service was better and they practiced better hygiene during these tough times.
The food was delicious
Food is good like all Mucho Burritos but this place is cheap! I asked for some extra salsa and they wanted to charge me. Their kid options are weak also.
Ordered a Veggie Bowl and Chips and Gauc. Food was not very fresh. Beyond Meat was very tough and chewy. Chips were stale. Guacamole was really not good. Didnt taste like Guacamole should. Had some other spices in it. They need to focus on quality of the food here.
Tasty meals, friendly staff, always clean place!
Fresh and awesome.
The best location I ve been to yet. Customer service was excellent. The burrito creator absolutely nailed my order. Everything was fresh and they take their time. Covid friendly, well organized and made for an awesome experience. Will definitely be back!
Super delicious but i wish if it was for 10$
Wish they had hard shell tacos
bought three beef borittos here on August 18 and all three of us had food poisoning!!! I will never go here again. The health authority should be contacted. Store asks us to email them and we do but they dont bother to respond! Terrible!
Great fast Mexican food for take out. I love their signature bowls, healthy and inexpensive.
Would recommend this restaurant to everyone Fresh and fast and staff is amazingly friendly
Good eats
Been twice to this location and all I ordered was the nachos, both times they didn t include all the toppings listed on these nachos, I had to ask them to put the rest of the toppings on.
Chicken and beef mix is delicious
Good nachos
Excellent food and the service was great. Well set up to adhere to covid-19 guidelines.
The Langley Mucho Burrito is the best. Very friendly staff and very generous. They dont charge for extra.
It was my first time here and the girl named dimple( in green shirt) took my order. She was very kind and helpful. Had smile on face all the time. She is great at customer service. 5 stars for her
Good food, good service
Good, tasty, fast (healthy) food served by friendly staff
Fast food, quality Mexican dishes, and a cold beer. Not bad. The steak chimichurri bowl is fantastic
Fresh and damn tasty
They have a very tasty Habanero Beyond meat bowl that is worth trying out!
Every order is just about 2 meals in 1. Good value for price. The seats could use some padding but I usually take mine home for a comfy seat.
Awesome fresh fast food. Friendly and helpful staff that help you find what you would like.
If your looking for a great vegetarian option, they this bowl out
Great food fast
Always healthy and fresh. Stop by almost 2-3 times a week!
Yum yum yum yum...
Good vegetarian options.
Amazing Tacos and nice ambiance.
Great selection and variety. Good place to sit down to eat or even order online on Skip. Favourite burrito place in the area for sure!
food was alright till the end if your looking for a messy meal this is your place would not advise using the male restroom, the staff clean the female one better (my aunt told me) overall i give three stars for the fact they try to an extent, service and food was great but there work ethic for hygene needs improvment.