Hellcrust Pizza - Port Coquitlam in Port Coquitlam

Love these guys so much!! Pizzas good and staff are always so friendly harnoor is super nice!

Always slow and behind on their orders!!! Front desk has no idea what is going on.

Ordered. Waited the 25minutes, walked in and was told she didnt make it.

Minimum amount of cheese and sauce on two large pizzas. Tasted like I was eating plain dough.

I lost more than 20 minutes of my time because of one pizza They work very slowly, and thats not good at all for a customer Food : 5/5

The best and timely service. And very delecious pizza. Nick Food : 5/5

Delicious hot pizza that gets ready really fast for a take out. And Harnoor was really friendly and helpful made sure experience was flawless. Will visit again.

Good services, my kids love it, especially their side out.

I think $7 for the rectangular pizzas seems a little high but we really like the taste and the staff are great.

Delicious to be honest

Hellcrust Pizza is the new kid on the block as far as chain pizza parlors go, and you can taste that in the best way possible in their pizza. The brand feels young, scrappy, and hungry. This is my 3rd time enjoying their stuff, and it has not disappointed once. The crust is bready in that light tender golden-bottomed way: a pleasant chew without being doughy. Doesnt sit too heavy in the stomach afterwards like some do. The toppings are fresh, generous, and well planned on their recipe pizzas. Its nice to order tomatoes and see more than one per slice. The pizzas come together nicely. The cheese is what does it, though. Its fresh and gooey in that pizza way. Its not epic cheese pull pizza. Instead, the cheese feels real and soft and flavourful. Honestly, Hellcrust reminds me of the pizza chains of the 90s in the way that it feels more authentic, more real, more flavourful, more honest than the tired, greasy, over-synthetic rubber cheese pies of the current standard. If every Panago turned into a Hellcrust Id honestly order pizza way more often. Personal Fave atm is the Shrimp Cocktail pizza but Ive tried 5 or 6 different recipes and theyve all been great.

Our kids all got the runs from just a plain cheese pizza from here. The lady said we would get a call from the manager. 2 weeks later and theres been no phone call. We went in there the day after and a lady said we use fresh ingredients and maybe we should go to the doctor This business needs to take their employees through customer service training. They took zero responsibility, and I was not impressed! (On top of this, 3 pizzas were burnt and I had to get them to remake at least one of them because it was just too black)

Fast food, mediocre quality pizza.

Got the pizza and the dough was not baked. Also Ingredients were not right. Had pizza from This chain before I. Newwest and the quality was good but this location!! waist of money.

Pathetic dont go their...they make pizza without cheese

Good customer service pizza tastes really good.

Great service. Staff is really nice and friendly. Also order was ready on time.

Just got an extra large pizza here, it was sooo delicious, fresh toppings and the service was amazing! I will definitely be back!

I wish I would have read reviews first. Listen to them. All the poor reviews are spot on. If I could give 0 stars I would. First time trying this place, we thought we would try something new. I ordered at 7:40 for delivery. It said 30-40 mins for delivery which is standard and totally acceptable. That makes arrival time between 8:10-8:20. At 8:33 the restaurant called me. This is what they said: Your pizza was made and ready over twenty minutes ago but you selected delivery and I can t find a delivery person so I have called skip the dishes for you it will be another 20-25 minutes and the next time you order either come get it yourself or order directly through skip. While on the phone I was very polite and told her I m fine with this solution as there wasn t a lot of choice but that I felt like maybe they should give us a small compensation. She hung up. First of all, so so rude. I could not at all believe how rude the person on the phone was. Secondly, I pressed the delivery button on their own website so however their preferred method of delivery is that is on them and not me. Take that button off your website if you only want customers to choose Skip. The accusatory tone was hurtful and terrible, as if by choosing them I had done something wrong. THEN, the pizza came close to 9:15, 40 mins after the 20 more minutes which was already 15 mins after the order time making it 1hr and 35mins. Also, I had to go out of my way to confirm the skip driver was given the 22% delivery tip I selected online for Hellcrust to receive and that they didn t keep the tip without compensating this man who bailed them out, the cold and late pizza wasn t his fault. He was very sweet. The pizza had been made for over an hour by the time it got to me so it was freezing cold, the toppings were falling off, and we had to reheat it. The crust was very soggy. Who knows how it would have been fresh out of the oven. Do not order from here.

The place is clean and tidy. The staff is organised and polite. Also I had ordered buttery chicken and Deluxe pizza which were tasty and had thin crust as I had mentioned in the instructions. I got my order on time. great place to order pizza!!!

This place has got delicious veggie pizza options. I had ordered vegan deluxe and veggie saviour along with appetizers - cheesy garlic bread and jalapeno cheesy crunch. I had ordered for lunch. Also they got the order delivered in 15mins. Would recommend to try vegan deluxe and veggie pizza with salt and pepper on it!!

I recently dined here and thoroughly enjoyed my experience. The cleanliness of the establishment was impressive which created a welcoming atmosphere. The staff members were exceptionally polite and attentive which made me feel valued as a customer. Additionally the service was prompt with my pizza arriving right on time. I ordered one each of buttery chicken and deluxe had this amazing savoury after a long time still the taste has not deteriorated they have managed to keep the same taste. Overall it was a delightful dining experience and I look forward to returning in the future

No. Just no.

Disasters pizza.Way too much tomato sauce, there was so much tomato sauce it soaked the bottom of crust, hardly any ham on pizza,when I lifted pizza up all pineapple fell off. Ordered Garlic cheese sticks, didn t taste any garlic at all and hardly any cheese on sticks. What a waste of money. Never order from here YOU WILL BE SORRY.

The pizza was really good. The markings of a good pizza are always the crust for me. Lots of choices of toppings, and the girl that made it was very friendly and made the customer experience really good. First time i tried this place, and i have already recommended it to two others because of the great customer service from the girl.

If you re looking for cheap pizza that will clog your arteries with all the cheap cheese and ingredients used- this is the place for you. Absolutely gross, if you know anything about pizza then you should know that this stuff shouldn t be consumed. Wasted my money! Bleh

Very nice and friendly staff The pizza is also great Vegetarian options: I like that they are considerate with having vegetarian menu as well

The staff told us they have a deal for two slices of pizza for $7.99, no drink included. Ordered four slices and an apple juice for almost $20 only to see afterwards a promo for an entire small three topping pizza for $7.99?! Felt very ripped off. Pizza was not heated up so it was on the colder side, cheese not melted and no crisp. Would not recommend.

Great costumer service and delicious pizza! The staff are really kind and helpful. Great experience overall! :)

It was meh

Delicious pizza. I am there almost every week. The price of their specials are cheap because they are new but the quality is better than good at least for now.

Horrible service. Told me half hour on the phone, I show up a half hour later and they havent even started my order. The girl working there says shell start it in a moment, then comes back and says we dont have any pepperoni left, I asked her why she didnt tell me this when I ordered, she just smirked. Then she proceeds to take a phone order, ring another customer through and use her cell phone then get into making my order all while wearing the same gloves, asked her to change gloves when she started to finally make my order and she was really annoyed. The girl was working alone and seemed overwhelmed even though it didnt appear very busy. Business needs to be better staffed. Overall poor service and unhygienic. Wont be back.

Taste like frozen pizza

Disappointing. We waited for 1 hour 15 minutes (20 minutes late) and there was barely any cheese, barely any meat or barely any veggies on all the pizzas we ordered. You cant be so cheap and skimpy on the toppings!! UPDATE: I emailed to reply to Hellcrust a few weeks ago, further to their offer, but the owner did not respond ....

Ive tried their Green dungeon and that was perfect veggie pizza Ive ever tried .

Crust was under cooked even when folded it was to hard to eat falling apart. To much sauce. Delivery was quick.

Sloppy mess ! When your crust is super thin you need to consider the amount of sause . Could not even pick it lt up . Very disappointed

Taco pizza is so good!!!! great service too!

I love a good pizza,but this place for all the hype sucked .the employees honestly probably did the best they could but still it lacked heart.anybody can throw together topping and put it in the oven,but to actually make a delicious pizza takes a little extra and the employees definitely didn t have it ,they probably never even ate a good pizza in there entire lives.and then the manager on duty was on her phone the entire time I m there never once said hi or even a welcome to our new location. Kinda told me how my dinner was gonna be. Absolutely sucked. I ll never go back. Ever

Really good pizza, nice workers too. The special grand opening prices are great but once they stop offering those, the regular prices will be a bit steep.

Found a piece of plastic in my pizza. Gross pizza

The pizza tastes good, but my pizza for some weird reason was dripping fat, not sure if it was the bacon, but it looked like the pizza was dipped into oil and put in the pizza box. We had to get some paper towels to soak the excess fat before eating. Because of that obviously it wasn t crusty.

Great pizza. Fantastic variety. You can even add potato chips on the create your own pizza. The crust is good and reheats well. I think the ingredients are probably higher quality as the pizza doesn t hit my stomach like a rock as some fast pizza places do.

Pizza undercooked dough was flat and gross. Need to let the dough rise and cook slower. Very expensive aswell.

The pasta was delicious. I just wish he packed it carefully he packed it sideways in the bag so it was tipped over all the pasta sauce fell on my pants

Great pizza and generous with their toppings. Lots of vegan options too. As a bonus, they also let me bring my dog in to pick up and pay for the pizza. Vegetarian options: Lots of vegetarian and vegan options Dietary restrictions: Gluten free options

Recently, I had the pleasure of trying the pasta and cheesy breadsticks from this pizza store, and it was an absolute delight! The pasta was perfectly cooked, and the sauce had a rich, flavorful taste that left me wanting more. The cheesy breadsticks were a heavenly combination of gooey cheese and warm, fluffy bread, making for an irresistible treat. I was particularly impressed by the quality of the ingredients used and the attention to detail in preparing these dishes. The overall experience was elevated by the friendly staff, who made sure every aspect of my order was just right. If youre a pasta lover and breadstick enthusiast like me, this place is a must-visit. The delectable flavors and excellent service make it a standout choice for a satisfying and delicious meal!

Nice food staff was good lovena working their her way of behavior is nice food was too good highly recommended

Fantastic

Delicious

Thought I d give them a shot so I called in an order. After all the details were set I asked if I could pay with a card and was told yes but I don t know how to do that. Ok, I ll pay the driver when they get here. Was told it should arrive in about 30 minutes. 20 minutes later I get a call from the same person saying we don t deliver to your address, we only deliver in a 5km radius. I asked why didn t you tell me that when I ordered and was told well I was kind of busy, I didn t check. No apology, just matter of fact. I won t be dealing with them again.

One of the best place to visit, helpful staff always had a smile on their face .. one of the best pizza I had ever taste with the best quality.

We got pick up. Staff were friendly. We both REGRETTED eating the pizza as it was horrible. We got two apples, cauliflower bites, jalapeño cheesy bites. A small Hawaiian pizza and a small belly of the beast pizza. I wouldn t recommend this pizza as there are much better alternatives in Poco. Crust chewy toppings skimpy, cauliflower bites were supermarket style like frozen bits in a box, hardly any cheese on the pizza. We threw the menu in the recycling at the house as we won t be coming back here and for the first time in a long time I was relieved that we didn t order medium s and had to suffer through it twice .. friendly people but not quality food barely worth the three

Pizza was cold and not even a little warm also not very good. Maybe just an off day but likely wont be ordering from here again. The chicken bites look sad and so did the bacon cheese bread. The decor was really cool though.

Went in with my husband, got the durian pizza and breaded chicken wing. Friendly staff, quick pickup. Chicken wings are not the crispy type that we expected but tast ok.

Ordered pizza from several hellcrust pizza places but unfortunately this evening at the poco location was definitely the worst , pizza crust was cooked oddly all the toppings were as if thrown on after out of oven .. lol as im writing this review my wife just opened our hot wings only to find no sauce or little to none .. so so disappointed.

Place is disgusting look at all these 1 star reviews it s true !! The 5 stars are probably fake avoid this place