Hellcrust Pizza - Port Coquitlam in Port Coquitlam

3377 Coast Meridian Rd unit 102, Port Coquitlam, BC V3B 3N6, Canada

★★★★☆
(91 reviews)
Categories: Pizza restaurant

About

"""TASTE THE FORBIDDEN Our journey in the art of pizza baking originated in 1996 in the small town “Of Brescia” 100 km north of Milan in Italy. we pioneered the art of perfect pizza baking in wood ovens and then transferred over to making the same quality and flavor in faster conveyor ovens. The last 25 years of pizza baking have added many new baking skills to our generation’s old baking Process and we evolved with time to suit the taste of new generations while keeping the basics of old baking techniques."""

Website
hellcrustpizza.com
Address
3377 Coast Meridian Rd unit 102, Port Coquitlam, BC V3B 3N6, Canada
Plus Code
76FV+79 Port Coquitlam, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Sunday
11 AM–10 PM
Monday
11 AM–10 PM
Tuesday
11 AM–10 PM
Wednesday
11 AM–10 PM
Thursday
11 AM–12 AM
Friday
11 AM–12 AM
Saturday
11 AM–12 AM

Services

From the business
Identifies as women-owned
Service options
Kerbside pickup No-contact delivery Delivery Takeaway Dine-in
Highlights
Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Alcohol Beer
Dining options
Lunch Dinner Seating
Atmosphere
Casual
Crowd
Family friendly LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Cheques Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Has changing table(s) High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking
Pets
Dogs allowed Dogs allowed outside

Photos

Reviews

3.6
★★★★☆
91 reviews

Most Mentioned

toppings (8) price (5) veggie pizza (3) buttery (3) chicken bites (2) atm (2) matter (2) slices (2) belly (2) website (2)
5 stars
51
4 stars
5
3 stars
5
2 stars
5
1 stars
25
★★★★★
December 15, 2024

So far, this is the best pizza slices in the area. At least to my knowledge. We took 8 slices home, and all of them were well cooked, full of cheese, and with lots of topings. The lady at the counter was very friendly.

★★★★★
December 15, 2024

Ordered on a busy night ( power was out in a lot of Port Coquitlam), first time ordering and we went with the 3 small signature pizzas and we each got something different. Pizza was delicious and hot, absolutely no issues. Hubby picked up the za, and thought the location could be a bit neater, but thought it may have been due to them being slammed busy. We will be back again.

December 14, 2024

They never have more than one person on, Friday night, Saturday night doesn’t matter. You order on their website it says 20 minutes and you get there and they haven’t even started the order. Every single time. Third time in a row now. I feel sorry for the one employee left there alone who has to suffer everyone’s wrath. Get more staff on shift or don’t open and delude people into how long it actually takes for their pizza. Will never be ordering from here again and I live within walking distance.

★★
October 25, 2024

Updated Review- We received replacement chicken bites that are not burnt. 3.5 hours after we called to let them know at 9:30pm. We received them shortly after I wrote this review. This still could have been handled better. I will give 2 stars instead of 1. And from what I have recently read in the reviews, this isn’t the first time that a customer has had a poor experience. You can and should do better. Pizza was ok. The chicken bites were burnt and so we called to ask for a refund on the chicken bites. I am giving it 1 star simply because there are so many better pizza places that I would rather give my hard earned money to. When we called to ask for a refund on just the burnt chicken bites, we were told a refund for burnt food somehow wouldn’t be possible but no clear explanation given as to why. Then they actually tried to make excuses for sending burnt food to paying customers and I quote: “We have to cook the chicken bites twice and when we cook them the second time, there is a possibility that they can burn.” So after a lot of back and forth over the phone and no manager making an effort to speak to us themselves, we finally agreed to have them send over more chicken bites. That was almost 2 hours ago and we have received nothing. It is clear that they’re content to take money from their customers and deliver subpar product. There are better pizza places in the immediate area that have better customer service. We paid full price for burnt food and they tried to justify charging us for it. I am interested to see what the owner’s response is going to be- so far, we are not impressed. In all fairness, we waited to see if they would be able to make things right but we’re still waiting for those chicken bites 2 hours after the fact. A waste of our time and money. We won’t be ordering from them again. They also seem to have no integrity or accountability to their paying customers. It’s actually just plain shameful. So many better choices- Reggiano’s is next door. Little Caesar’s, Dominos… anywhere else really except this pizza place.

★★★★★
June 7, 2024

Went there yesterday. The staff was polite and understanding. I absolutely loved the pizza, haven’t had a veggie pizza with the perfect amount of toppings and just the right thickness of crust in a long time. Would definitely recommend if you’re craving for a nice pizza.

March 13, 2024

EDIT: Since owner is saying I'm reviewing the wrong place here's my uber receipt TLDR: Raw chicken. Have a very bad stomach ache atm. Skip this place Got chicken curry (buttery chicken pizza) and the chicken was a bit raw. It gave me a really bad stomach ache and still ill from it. First picture is a piece of chicken the next morning after leaving the pizza on the countertop. The 2nd picture is after microwaving that one piece and shows the difference between cooked and raw

February 14, 2024

Ordered the Canadian pizza, not impressed. Dry, nothing like the photo. Not sure where the bacon was. I think they used bacon bits. Ordered chicken wings and got chicken nuggets, which were burnt and dry. The ceasar salad was not great also. We wanted delivery and was told to use skip the dishes or uber, so we picked it up.

★★★★★
October 31, 2023

Staff 5 stars, friendly & made sure our order was placed. The pizzas were ready foe the time we requested. This place is a good value for what you get, I'd order again. It's not a fire oven type specially pizza joint but good place for a family night dinner with kids or friends. Can't be the specials!!

★★★★★
December 1, 2024

Love these guys so much!! Pizzas good and staff are always so friendly harnoor is super nice!

★★
Local Guide
November 22, 2024

Always slow and behind on their orders!!! Front desk has no idea what is going on.

Local Guide
November 22, 2024

Ordered. Waited the 25minutes, walked in and was told she didnt make it.

★★★
Local Guide
November 22, 2024

Minimum amount of cheese and sauce on two large pizzas. Tasted like I was eating plain dough.

Local Guide
October 22, 2024

I lost more than 20 minutes of my time because of one pizza They work very slowly, and thats not good at all for a customer Food : 5/5

★★★★★
August 22, 2024

The best and timely service. And very delecious pizza. Nick Food : 5/5

★★★★★
Local Guide
August 22, 2024

Delicious hot pizza that gets ready really fast for a take out. And Harnoor was really friendly and helpful made sure experience was flawless. Will visit again.

★★★★★
August 22, 2024

Good services, my kids love it, especially their side out.

★★★★
August 22, 2024

I think $7 for the rectangular pizzas seems a little high but we really like the taste and the staff are great.

★★★★★
August 22, 2024

Delicious to be honest

★★★★★
Local Guide
July 22, 2024

Hellcrust Pizza is the new kid on the block as far as chain pizza parlors go, and you can taste that in the best way possible in their pizza. The brand feels young, scrappy, and hungry. This is my 3rd time enjoying their stuff, and it has not disappointed once. The crust is bready in that light tender golden-bottomed way: a pleasant chew without being doughy. Doesnt sit too heavy in the stomach afterwards like some do. The toppings are fresh, generous, and well planned on their recipe pizzas. Its nice to order tomatoes and see more than one per slice. The pizzas come together nicely. The cheese is what does it, though. Its fresh and gooey in that pizza way. Its not epic cheese pull pizza. Instead, the cheese feels real and soft and flavourful. Honestly, Hellcrust reminds me of the pizza chains of the 90s in the way that it feels more authentic, more real, more flavourful, more honest than the tired, greasy, over-synthetic rubber cheese pies of the current standard. If every Panago turned into a Hellcrust Id honestly order pizza way more often. Personal Fave atm is the Shrimp Cocktail pizza but Ive tried 5 or 6 different recipes and theyve all been great.

Local Guide
July 22, 2024

Our kids all got the runs from just a plain cheese pizza from here. The lady said we would get a call from the manager. 2 weeks later and theres been no phone call. We went in there the day after and a lady said we use fresh ingredients and maybe we should go to the doctor This business needs to take their employees through customer service training. They took zero responsibility, and I was not impressed! (On top of this, 3 pizzas were burnt and I had to get them to remake at least one of them because it was just too black)

★★
Local Guide
June 22, 2024

Fast food, mediocre quality pizza.

June 22, 2024

Got the pizza and the dough was not baked. Also Ingredients were not right. Had pizza from This chain before I. Newwest and the quality was good but this location!! waist of money.

June 22, 2024

Pathetic dont go their...they make pizza without cheese

★★★★★
June 22, 2024

Good customer service pizza tastes really good.

★★★★★
May 22, 2024

Great service. Staff is really nice and friendly. Also order was ready on time.

★★★★★
May 22, 2024

Just got an extra large pizza here, it was sooo delicious, fresh toppings and the service was amazing! I will definitely be back!

April 22, 2024

I wish I would have read reviews first. Listen to them. All the poor reviews are spot on. If I could give 0 stars I would. First time trying this place, we thought we would try something new. I ordered at 7:40 for delivery. It said 30-40 mins for delivery which is standard and totally acceptable. That makes arrival time between 8:10-8:20. At 8:33 the restaurant called me. This is what they said: Your pizza was made and ready over twenty minutes ago but you selected delivery and I can t find a delivery person so I have called skip the dishes for you it will be another 20-25 minutes and the next time you order either come get it yourself or order directly through skip. While on the phone I was very polite and told her I m fine with this solution as there wasn t a lot of choice but that I felt like maybe they should give us a small compensation. She hung up. First of all, so so rude. I could not at all believe how rude the person on the phone was. Secondly, I pressed the delivery button on their own website so however their preferred method of delivery is that is on them and not me. Take that button off your website if you only want customers to choose Skip. The accusatory tone was hurtful and terrible, as if by choosing them I had done something wrong. THEN, the pizza came close to 9:15, 40 mins after the 20 more minutes which was already 15 mins after the order time making it 1hr and 35mins. Also, I had to go out of my way to confirm the skip driver was given the 22% delivery tip I selected online for Hellcrust to receive and that they didn t keep the tip without compensating this man who bailed them out, the cold and late pizza wasn t his fault. He was very sweet. The pizza had been made for over an hour by the time it got to me so it was freezing cold, the toppings were falling off, and we had to reheat it. The crust was very soggy. Who knows how it would have been fresh out of the oven. Do not order from here.

★★★★★
April 22, 2024

The place is clean and tidy. The staff is organised and polite. Also I had ordered buttery chicken and Deluxe pizza which were tasty and had thin crust as I had mentioned in the instructions. I got my order on time. great place to order pizza!!!

★★★★★
April 22, 2024

This place has got delicious veggie pizza options. I had ordered vegan deluxe and veggie saviour along with appetizers - cheesy garlic bread and jalapeno cheesy crunch. I had ordered for lunch. Also they got the order delivered in 15mins. Would recommend to try vegan deluxe and veggie pizza with salt and pepper on it!!

★★★★
April 22, 2024

I recently dined here and thoroughly enjoyed my experience. The cleanliness of the establishment was impressive which created a welcoming atmosphere. The staff members were exceptionally polite and attentive which made me feel valued as a customer. Additionally the service was prompt with my pizza arriving right on time. I ordered one each of buttery chicken and deluxe had this amazing savoury after a long time still the taste has not deteriorated they have managed to keep the same taste. Overall it was a delightful dining experience and I look forward to returning in the future

April 22, 2024

No. Just no.

March 22, 2024

Disasters pizza.Way too much tomato sauce, there was so much tomato sauce it soaked the bottom of crust, hardly any ham on pizza,when I lifted pizza up all pineapple fell off. Ordered Garlic cheese sticks, didn t taste any garlic at all and hardly any cheese on sticks. What a waste of money. Never order from here YOU WILL BE SORRY.

★★★★★
March 22, 2024

The pizza was really good. The markings of a good pizza are always the crust for me. Lots of choices of toppings, and the girl that made it was very friendly and made the customer experience really good. First time i tried this place, and i have already recommended it to two others because of the great customer service from the girl.

February 22, 2024

If you re looking for cheap pizza that will clog your arteries with all the cheap cheese and ingredients used- this is the place for you. Absolutely gross, if you know anything about pizza then you should know that this stuff shouldn t be consumed. Wasted my money! Bleh

★★★★★
February 22, 2024

Very nice and friendly staff The pizza is also great Vegetarian options: I like that they are considerate with having vegetarian menu as well

February 22, 2024

The staff told us they have a deal for two slices of pizza for $7.99, no drink included. Ordered four slices and an apple juice for almost $20 only to see afterwards a promo for an entire small three topping pizza for $7.99?! Felt very ripped off. Pizza was not heated up so it was on the colder side, cheese not melted and no crisp. Would not recommend.

★★★★★
February 22, 2024

Great costumer service and delicious pizza! The staff are really kind and helpful. Great experience overall! :)

★★★
January 22, 2024

It was meh

★★★★★
Local Guide
January 22, 2024

Delicious pizza. I am there almost every week. The price of their specials are cheap because they are new but the quality is better than good at least for now.

January 22, 2024

Horrible service. Told me half hour on the phone, I show up a half hour later and they havent even started my order. The girl working there says shell start it in a moment, then comes back and says we dont have any pepperoni left, I asked her why she didnt tell me this when I ordered, she just smirked. Then she proceeds to take a phone order, ring another customer through and use her cell phone then get into making my order all while wearing the same gloves, asked her to change gloves when she started to finally make my order and she was really annoyed. The girl was working alone and seemed overwhelmed even though it didnt appear very busy. Business needs to be better staffed. Overall poor service and unhygienic. Wont be back.

January 22, 2024

Taste like frozen pizza

Local Guide
January 22, 2024

Disappointing. We waited for 1 hour 15 minutes (20 minutes late) and there was barely any cheese, barely any meat or barely any veggies on all the pizzas we ordered. You cant be so cheap and skimpy on the toppings!! UPDATE: I emailed to reply to Hellcrust a few weeks ago, further to their offer, but the owner did not respond ....

★★★★★
January 22, 2024

Ive tried their Green dungeon and that was perfect veggie pizza Ive ever tried .

December 22, 2023

Crust was under cooked even when folded it was to hard to eat falling apart. To much sauce. Delivery was quick.

December 22, 2023

Sloppy mess ! When your crust is super thin you need to consider the amount of sause . Could not even pick it lt up . Very disappointed

★★★★★
December 22, 2023

Taco pizza is so good!!!! great service too!

December 22, 2023

I love a good pizza,but this place for all the hype sucked .the employees honestly probably did the best they could but still it lacked heart.anybody can throw together topping and put it in the oven,but to actually make a delicious pizza takes a little extra and the employees definitely didn t have it ,they probably never even ate a good pizza in there entire lives.and then the manager on duty was on her phone the entire time I m there never once said hi or even a welcome to our new location. Kinda told me how my dinner was gonna be. Absolutely sucked. I ll never go back. Ever

★★★★
Local Guide
December 22, 2023

Really good pizza, nice workers too. The special grand opening prices are great but once they stop offering those, the regular prices will be a bit steep.

December 22, 2023

Found a piece of plastic in my pizza. Gross pizza

★★★
December 22, 2023

The pizza tastes good, but my pizza for some weird reason was dripping fat, not sure if it was the bacon, but it looked like the pizza was dipped into oil and put in the pizza box. We had to get some paper towels to soak the excess fat before eating. Because of that obviously it wasn t crusty.

★★★★★
December 22, 2023

Great pizza. Fantastic variety. You can even add potato chips on the create your own pizza. The crust is good and reheats well. I think the ingredients are probably higher quality as the pizza doesn t hit my stomach like a rock as some fast pizza places do.

★★
Local Guide
December 22, 2023

Pizza undercooked dough was flat and gross. Need to let the dough rise and cook slower. Very expensive aswell.

★★★★★
December 22, 2023

The pasta was delicious. I just wish he packed it carefully he packed it sideways in the bag so it was tipped over all the pasta sauce fell on my pants

★★★★★
Local Guide
December 22, 2023

Great pizza and generous with their toppings. Lots of vegan options too. As a bonus, they also let me bring my dog in to pick up and pay for the pizza. Vegetarian options: Lots of vegetarian and vegan options Dietary restrictions: Gluten free options

★★★★★
December 22, 2023

Recently, I had the pleasure of trying the pasta and cheesy breadsticks from this pizza store, and it was an absolute delight! The pasta was perfectly cooked, and the sauce had a rich, flavorful taste that left me wanting more. The cheesy breadsticks were a heavenly combination of gooey cheese and warm, fluffy bread, making for an irresistible treat. I was particularly impressed by the quality of the ingredients used and the attention to detail in preparing these dishes. The overall experience was elevated by the friendly staff, who made sure every aspect of my order was just right. If youre a pasta lover and breadstick enthusiast like me, this place is a must-visit. The delectable flavors and excellent service make it a standout choice for a satisfying and delicious meal!

★★★★★
December 22, 2023

Nice food staff was good lovena working their her way of behavior is nice food was too good highly recommended

★★★★★
December 22, 2023

Fantastic

★★★★★
December 22, 2023

Delicious

December 22, 2023

Thought I d give them a shot so I called in an order. After all the details were set I asked if I could pay with a card and was told yes but I don t know how to do that. Ok, I ll pay the driver when they get here. Was told it should arrive in about 30 minutes. 20 minutes later I get a call from the same person saying we don t deliver to your address, we only deliver in a 5km radius. I asked why didn t you tell me that when I ordered and was told well I was kind of busy, I didn t check. No apology, just matter of fact. I won t be dealing with them again.

★★★★★
December 22, 2023

One of the best place to visit, helpful staff always had a smile on their face .. one of the best pizza I had ever taste with the best quality.

★★★
Local Guide
December 22, 2023

We got pick up. Staff were friendly. We both REGRETTED eating the pizza as it was horrible. We got two apples, cauliflower bites, jalapeño cheesy bites. A small Hawaiian pizza and a small belly of the beast pizza. I wouldn t recommend this pizza as there are much better alternatives in Poco. Crust chewy toppings skimpy, cauliflower bites were supermarket style like frozen bits in a box, hardly any cheese on the pizza. We threw the menu in the recycling at the house as we won t be coming back here and for the first time in a long time I was relieved that we didn t order medium s and had to suffer through it twice .. friendly people but not quality food barely worth the three

★★
Local Guide
December 22, 2023

Pizza was cold and not even a little warm also not very good. Maybe just an off day but likely wont be ordering from here again. The chicken bites look sad and so did the bacon cheese bread. The decor was really cool though.

★★★★★
Local Guide
December 22, 2023

Went in with my husband, got the durian pizza and breaded chicken wing. Friendly staff, quick pickup. Chicken wings are not the crispy type that we expected but tast ok.

December 22, 2023

Ordered pizza from several hellcrust pizza places but unfortunately this evening at the poco location was definitely the worst , pizza crust was cooked oddly all the toppings were as if thrown on after out of oven .. lol as im writing this review my wife just opened our hot wings only to find no sauce or little to none .. so so disappointed.

December 22, 2023

Place is disgusting look at all these 1 star reviews it s true !! The 5 stars are probably fake avoid this place