3242 Westwood St #109, Port Coquitlam, BC V3C 3L8, Canada
Our pizza and pasta store has been in business for the last 20 years. I have made a lot of improvement since I took over in 2011. We are proud of our food service establishment and here to serve the Tricity area. ( Port Coquitlam, Coquitlam and Port Moody)
The pizza was good but the atmosphere was too messy and untidy
Good, honest pizza. Nothing extraordinary but we will buy from there again.
Pizza quality is solid. Pay a bit more than Puzza Hut or Domino's but the quality and options are better.
We haven't been here in a long time, so we ordered here the other night and thought we would give it a try. I noticed when I picked the food up it was all new people, this place must have changed owners again. For the food, nothing positive to say here. The pizza was dry, tasteless, with very little toppings the pasta was horrible as well as the dried out wings and garlic bread. All for only $70 bucks. 👎Will not be returning anytime soon.
Was waiting for a really long train the other day and was getting progressively more hungry whilst staring at the pizza sign across the street. We started off reading these other hilarious reviews, and then decided why not try it while waiting for the train. I can say I was pleasantly surprised, and I am a huge fan of the corporate, greasy, guilty pleasure pizzas. The price was really reasonable and the quality was better than expected. We only got basic topping pizzas because we were still slightly skeptical considering the mixed reviews, but I'd definitely come back to try a larger range of options next time! Overall it was a generally good experience.
Super regular here. Best pizza in town! Toppings are so fresh and extra cheese makes it so much tastier.
I usually do not complain, but yesterday evening, my entire order was a problem: I paid about $44 for 3 large, 2-topping pizzas. The first pizza was supposed to be chicken and green olives, and it was not. This pizza was for the kids. It was chicken and green peppers. The kids hate green peppers. I have a picture of the whole pizza that I can submit for proof. The second pizza was supposed to be lean beef and banana peppers, and the meat smelled, tasted, and appeared like pork. We know what beef is because we've been eating it all our lives. We do not eat pork. I'm unsure how to proceed from here, but if this issue gets resolved, that would show how the owner(s) addresses complaints. Please get back to me.
Too delicious 😍😍😍 go order pick up!!! Eat it fresh! You won’t regret it and will definitely come back for more! Price is reasonable 🥰🥰🥰 these are small size pizzas
Excellent service very testy pizza thank you
Delivery fee of 6.99 to go 4 blocks ya no thanks. Lost a potential regular customer
Great Pizza!
The person hung up the phone on me When I was trying to order Unacceptable service
Food has drastically gone down hill. Also had to call multiple times then be put on hold for 6 min most likely forgotten about then when I called back no one answered 5:40 pm. They lost my business for good.
Very good pizza. Their pizza has gotten better, recently, and they do their best to keep customers happy. Thank you. Food
Very tasty
Good place decent prices
Don t review a lot but this place is one of my go to places to eat
Very bland pizza, barley had any flavour and very little sauce
Great pizza, great prices and has been in the area for a thousand years. So good!
Average pizza, large pizza is very small! More like a medium! Garlic bread was just hard plain toast. Pastas were just average
Great pizza
Great pizza but we especially enjoy the pasta here, very affordable too.
Very respectful workers. Great pizza. Above par. Vegetarian options: There were vegetarian pizzas and other options Dietary restrictions: Gluten Free! Had halal pizzas and had vegetarian options Parking: Very easy to park my car here Wheelchair accessibility: Ramp and had chairs outside
If I could rate lower then 1 star I would me and my wife ordered from here tonight I got the new York deli its so soggy its like they dipped it in water after cooking it literally almost like they cooked the cheese on top more than the crust Id say if you buy in store and wait for them to cook it more might be better?
This Shop before was good I don t know for some reason the cheese is not good I mean the mozzarella they using I think do using the bad quality or the cheap quality not high-quality Now they re Pizza getting easily cold and no good taste . I really don t like this pizza anymore
Decent price for the combos but pizza is nothing special and pasta was very bland.
We usually order pizza from this place and to be honest its so amazing that in spite of being a healthy-eater, I sometimes fancy their pizza out of blue ... The place is small and simple.
Always the best in quality, customer service and just great people offering a fantastic slice for the right price. Thanks for the pie!!
Good fast hot food eat in, take out or delivery
I like the people and the food.
Very clean, nice people,great food.
The factory combo was delicious!
Thier food is so delicious
Perfect friendly
Pizza was absolutely disgusting. The pizza had no tomato sauce and there was raw onions inside of the pizza. Never trust Punjabi pizza
ordered a factory special, tasted good, but a little bit more cheese and more thymes would make much bettr
Really good pizza Really good price Really good service
Excellent customer service and great food.
Hi good Just wings
Decent American type pizza. Honest & polite personnel. Had to wait for my pick up order and got hungry so Ive asked to buy some slices. She said I cannot sell you those as they are old.
Price to quality ratio did not add up. $30.00 for one pizza that was hardly satisfying, kind of feel ripped off. Should have ordered from elsewhere. Pizza was barely warm, had to reheat to kind of enjoy. damn disappointed. Vegetarian options: there were vegetables on the pizza
I have been trying their pizza for the past 2 years and it is one of the best in port coquitlam.
Drishti give a good customer at late night and was excellent. Definitely going to visit again.
We ordered 3 pizzas from these guys. We asked for all 3 well done, which turned out perfect for us. My son, the picky one, said he loved it. My wife, the unlucky one finally got a pie she liked. While I am the easy one to please, I must say that this pizza was better than Im used to. Good price too BTW.
Good service and good pizza always happy with the taste pick up is recommended by myself dilvery waits can be over an hour keep that in mind.
The best pizza in tricity.
The pizza and pasta are delicious for a great price. I always order a greek salad and switch between a pizza or pasta depending on my mood.
Worst pizza i had it doesnt mean I wont buy from there anymore but dont get the barbecue chicken. it was bad enough that when I came to the crust part i enjoyed it. At least please change the barbecue sauce!!!
Pizza is ok pricing is a bit high for what it is....
Very great pizza with fresh gradients and very clean kitchen
The pizza s dough was really delicious, haven t tried the same taste with the same price. Also I loved pasta with extra cheese too. The workers were nice and kind. So if you re looking for a delicious and inexpensive meal I d really suggest you to go and check it out.
Outstanding quality, really friendly stuff, great prices. Highly recommended. A+
Tonight Ive been there ordered a pepperoni pizza. Quality was good and it prepared on time. But the front staff was very rude, when I thought she gave me the wrong changes I backed there and explained it, meanwhile I checked my jacket pockets and found changes then said oh its been here I forgot put them in my wallet. I was still talking and apologising but she suddenly went to the kitchen without a single word!!
Their chicken ranch pizza is to die for! They are always clean and super friendly fast service. Yummy lasanga and great pizza.
Delicious pizza and friendly staff !
The food is good, the service is not. First time i sent a driver to go pick up and he had to wait 20 minutes past when the order should have been ready while others were given food ahead of him. The second time i asked for delivery. I was told 55 mins. It has been an hour and a half. We are still waiting. 2 stars because food is good. 2 stars because terrible service!
Pretty good pizza already stuffed full with ingredients
Good service but not excellent
This is the worst pizza Ive ever had. I asked for cilantro and ginger and asked for punjabi style. They didnt put cilantro Even tho i asked for it. I will never order from here again. Waste of 50$ some of dough seems raw and not cooked properly. Absolutely the worse
Always fresh!
Great pizzas. Consistently good. Fast and great deals for multiple pizzas. Our go to place for pizza parties or pizza nights. Would definitely recommend them.
This was actually pretty amazing. 1am food delivery. Veggie samosas, beef tortellini and meatballs. The samosas were alright, not my husbands favourite but the flavour and intention were there. The right ingredients and concept but a different wrapping. Not as thick as the Indian style of samosas im used to. But the flavours, spice, potatoes and peas were right. The tortellinis and meatballs were amazing. In a silver tin packed away with cheese melted ontop and a fair amount of meat. Id love more sauce, but thats just preference. Solid food, was quicker than expected too.
My families go to Pizza place for the last 4 years, Friendly staff, Great pizza ;)
The shop owner is very nervous. Very inappropriate treatment of the customer. The order receives Pepsi drinks and sends 7 app to the customer. In general, I am very sorry, the management is very poor. Im sure the customer in other restaurants is better.
We ordered online for delivery for a specific time it was just being boxed. It was hot, fresh, and had a good portion of topping. They accomidate special requests. We have also used their delivery service. It was a quick delivery, friendly driver. We have no complaints, good stuff.
Ordered a large pizza with beef, mushroom and pineapple for 17$. Absolutely delicious
Very poor management
Awesome service!
Loove this place the pizza is actually amazing and they add the most toppings between all of the pizza places
Best pizza, reasonable price.
Their special pizzas are good!
Good place! Not expensive. Owner is also nice. Thanks
is always good especially when they have their super specials in the early to mid week.
The service was good and the spaghetti was delicious!
Staff has very poor people skills, food is decent but customer service is never a great experience. Kitchen doesn t look very sanitary and some equipment is covered with black garbage bags.
I typically order a 3x cheese pizza with crazy bread & a 2 litre pepsi. Staff are professional, nice & are good cooks. I highly recommend them.
Its ok but expectations were more high
Great pizza n they have great specials
I paid almost $60 for my order receive my pizza cold extremely cold I also had chicken wings that look like somebody had picked food off of them and I even tipped the guy as well
I have ordered pizza from here for years! In my opinion it is the best!
Thank you for this great pizza
Great pizza
Fantastic lasagna. Good prices.
100% my favourite pizza place. The food is always amazing, the Ive always had awesome experiences with the people that work here! If you want good pizza, go with this location!
You gotta try the Blue cheese Pizza!
I ordered five large pizzas and two big salads last night and asked to be delivered at 8:45 P.M. The service and quality were fantastic. The pizzas were very delicious and cooked very evenly , the salads were very fresh and tasty.Also,the food was delivered right on time. Thank you.
Chicken was cold and stale. Tried to call them and talk and she blamed the door dash guy but he was on time. Just look at her reply and youll notice she can care less about customer service. I will never order ur stale chicke again :)
I love this place. Ive been eating here for 5 years and Ive never had a bad experience. The food rocks and really nice staff. Highly recommend
Wings are pictured as fried and non-breaded on both their printed menus and website. Received oven baked, breaded wings instead. If the chicken is good and the wings cooked properly, there is no reason to hide it behind breading. The wings arent enjoyable. Fast delivery, at least. Spoke with the owner and was informed the pictures are generic and not representative of the product youll receive. Pictures so you can judge for yourself.
Fresh pizza and friendly staff
Fast and friendly service. Great tasting pizza, good value. Will be back again.
Solid pizza place, no frills, just good pizza with friendly service.
Excellent less greasy every week I go here
Very slow service.
I like their taste
We have been a regular Customer for over a 3 years. Friendly and helpful staff. There pizza so fresh and yummy, my kids love it
Great pizza
Honestly, I would have to say the worst customer service I have every received. Put on hold/cut off mid conversation multiple times. Paid for a 2L as a part of my order but when delivered the guy ensured me I had never ordered one. When confronted he explained that he was never given one and to call the store. When I called the store I told them that I had the receipt in my hand and that I can see a 2L written on it. But the delivery guy insisted that I had never ordered one. Had I ordered one, he would have been given a 2L. Then the store said that they would gladly send the guy back with the promised 2L. Good customer service. Been 2 hours since and I doubt anyone s coming. Scum.
Value not what it used to be
Amazing , better than anyone else. #Mobil Bandit. Got a pizza for just $6.
Decent pizza for the price
Fresh foods and Very delicious
Great service, nice people and tasty pizza. My go to place for pizza for the last 5 years now.
The level of customer service is not what I expected from this place. It was great! I ordered their Chicken Alfredo pasta. Delicious!
The best pizza Ive ever had in Canada
pizza is great
Good pizza but a little pricey.
I love it... !!!
Pasta and lasagna are really great! Also their greek and house special were delicious!
Worst costumer service ever.
Pizza factory standard fare. That is to say dependably tasty. The staff are great friendly and prompt.
This pizza is DELICIOUS! Customer service was GREAT! They didn t have spinach but still managed to completely satisfy me and create me something amazing! Thank you for making my night a lot better after a long day at work.
Perfect quality , i have called this pizza store , and within 25 min they delivered our pizza , price and their attitude were great , i recommend to everyone.
I have not ordered pizza in 2 years from this place. Nothing to do with the food or anything like that, had a craving for something different and reasonably priced. After looking online at different specials I had my mind made up and called for a pick up order. The woman that answered was very nice she said the special I was wanting was not available but suggested a better deal told me 3 medium pizzas would be ready in 15 mins. Was really surprised that they were ready when other places take 25-30mins. Brought it home and it was loaded with toppings evenly, crust was delicious no complaints and even better to know they are open till 2am on weekends.
Put on hold for 10 minutes, man on the phone was nice and explained the deals well. However I asked if they could make one of our pizzas spicy, he said they could. There was absolutely no spice on any of the 3 we ordered?? When picking up at this location the front desk guy was rude and dismissive. Pretty overpriced for mediocre pizza. Quality and service has gone down in the last few years from when we used to order from here.
beware, they use your phone number and spam you with promo txt msgs who knows what else they do with your info
Always quick prices are great
Not bad in my opinion. 9/10 for food although if there were no grease, that would be 10/10. 7/10 for service, some people were loud in a small restaurant which kind of surprised in this small place. Although very clean and organized. Also the pizzas took some to time to come. Although good restaurant and very good quality foods.
Pizza has been satisfactory only 50% of the time. Other times its similar to 7-11 pizza. PRICES DO NOT REFLECT QUALITY AT ALL. WAY OVER PRICED! Sometimes the staff is nice but the owner can be cocky and over confident to the point where he comes off as rude... Only good thing I can say is their website is nice.
Great pizza. Perfect level of crispy top and soft dough. Generous toppings.
good Quality pizza, Good customer service. Fast pizza makers and On time,Very clean, But Toppings needs a little more added ;)
Good pizza
Ordered two orders of the garlic chicken alfredo without a doubt, the worst pasta I have ever had!!! Absolutely no flavor no sauce the chicken is pre frozen cubes for which there was maybe six tiny pieces. Never again and I suggest you spend your money elsewhere!!
always recieved great service and delicious food thank you!
Rude and very very late
Pizza guy was rude and they were late
First time trying here - Food was not fresh but okay. The thing that turned me off was the rude customer service. Delivery took over an hour and a half. When we called because it was super late the guy was irritated and basically said we need to wait. Not okay and they definitely lost my business.
One of the best tasting pizzas in the lower mainland.
The pizza was good and had great quality.but the canadian pizza was very salty,i recommend factory special pizza
Always awesome!!!
We ordered pizza for a birthday party and everyone enjoyed it. The pizza is truly delicious.
Few workers very rude, refused to make me pizza cause I only wanted 2 slices. Well if your gonna advertise pizza by the slice make sure your willing to sell it
Open late for delivery!
Incorrect order - onions and peppers are different. They usually dont read the special instructions. When it is good, its pretty good. This doesnt happen enough.
They always get my order wrong and evertime I tell the owner it s wrong he says it s your problem they don t care about there customers
Thank you for your service and your delicious food.
They are right beside where I live, and so I dont want to say too much negative. However, generally the quality is great and Service as well. Now the however part .Sometimes after main hours their support staff arent always so great. Sometimes the product is spotty I eat dried out or extra greasy and some what lackadaisical attitude from the secondary late night staff. ITS hard to criticize the service you might get from say 11 p.m. to 1 a.m. in the morning. Almost understandably. And to reiterate... Almost!
Small portions on lasagne, but was still yummy
Pretty good
I am a Pizza lover, and this place served what will be, until my dying day, the best pizza ever consumed or concocted in the history of mankind! Since I tried it the first time three years ago, I have not spend another dime anywhere else. Reading some reviewing, thinking these guys are out of their mind for god sake! Good customer service, crispy crust covered generously with all fresh goodies! Oh man I am hungry again!
Pizza here was good, inexpensive and staff was friendly.
I absolutely love the pizza at Pizza Factory. Great prices and excellent service! a must go for pizza lovers in the Tri-city area.
My go-to pizza place, exquisite flavors and many different options along with affordable pricing. 10/10 would recommend.
I called to inquire about pizza menu, the male individual was totally unprofessional. When I politely asked him to calm down, he abruptly hung up the phone in my ear. His loss of business and I just called a competitor in his area.
Love this place! Their 3 large 3 toppings deal is a staple. The pizza is great for the price and I cant recommend these guys enough.
I love the pizza here.
I would like share my enjoyment with you guys,, If I ever want pizza , this pizza factory is my first choice ever, Try it to feel what I mean.
Really good pizza at a reasonable rate
Very delicious
quick and very fresh!
I love it
Heck of allot better than Panago!
Its good :p
It is one of the best pizza not just on tri cities also on Great vancouver. Very good customer services. Excellent test and everything is fresh. Give a chance to yourself for have a different exprince about pizza.
Good pizza, good prices.
Ordered first time last night. Delivery was 25 mins late and pizza/wings were barely warm. Also pepperoni lovers pizza barely had any pepperoni on it and tasted bland. Wings were OK but hot sauce was a dip not actual coating. On to the next pizza joint I guess.
I dont write any reviews usually but I ve ordered pizza third time from this place and they delivered fresh hot and tasty pizza in 23 minutes. Absolutely awesome!
I loved the pizza here befor because of the great taste and great costumer service but tge new cashier has a bad attitude and his pizzas tested just wrong