1979 Brown St, Port Coquitlam, BC V3C 2N4, Canada
The Cat and Fiddle Sports Bar has been serving Port Coquitlam for over 30 years. We specialize in booking fundraisers for your team, school or charity. We have raised over $100,000 for local charities. We are also your Tri-Cities home for watching sports and pay-per-view events. With more big screens than any other pub in the area, we give you a front row seat for high definition Canucks, UFC, BC Lions, NFL, and much more! We never charge cover for UFC, boxing, or any other PPV!
I would like to thank Whitney and Gina. Our party originally booked for 20 ppl. Found it later it was going to be closer to 40. Well it ended up being almost 50+ppl. So thank you very much Gina for booking us and accommodating us! Would like to give a huge shout out to Whitney! She took on our whole party herself with a bit of hit throughout the night but pretty much all on her own. She kept up with us throughout the night and was very on top of what we ordered and our bills. Service was very fast and she never got annoyed with us at all as I’m sure we were pretty drunk. She mad us laugh as well as making a funny joke to one of our pitchers of beer. Again thanks Whitney from all of us for your wonderful service and taking care of us throughout the night! Happy holidays!!
The beers and chicken wings were very good; I would have liked the wings even more if they were crispy, but they weren’t. The ambiance is nice, and there was no music in the restaurant, which I liked. There were also two pool tables available for everyone to use, which is great for entertainment. The waitstaff's attention was a bit lacking; they were very attentive, but they barely spoke. Other than that, there were no issues with parking. The road is spacious, so you can park your car easily.
We were here today to celebrate my daughter in law’s birthday. The girl at the front door was very welcoming, and so was Kevan, our waitress. She made sure we got what we wanted, and she recommended us a very good sparkling wine to celebrate. Wings were great, as all of the food. Thank you for making this day special!
I recently visited Cat and Fiddle with some friends, and it’s definitely a great spot to enjoy with friends, family, or coworkers. The atmosphere is inviting, with options for both indoor and outdoor seating. They have a nice bar, and the food is solid. I especially enjoyed the chicken wings with the salty pepper seasoning, and we also got a pizza, which was casual but hit the spot. Drinks were great too! The only downside was the wait time, which was a bit longer than expected. Overall, it was a fun experience, and I’d recommend it if you’re looking for a lively place to hang out and enjoy good food and drinks.
We sat outside and had to move because we could smell like maybe a dog peed in the area? They do allow pets on the patio . The waitress never told us any drink specials or anything related to happy hour . She was very vague. The chicken burgers looks good but the taste was nothing special - the chicken tenders were very dry / horrible- The positive? - nice big patio
Three families, six people gathered at the traditional and amazing club on one Friday afternoon. We ordered beers, French fries and the world most famous chicken wings with different dressing, such as dry garlic, hot & blue cheese, BBQ, and buffalo hot etc.. All of them had great taste. Every one enjoyed the happy hours, delicious food and drinks. The service was amazing. Parking lots were ample.
Our friends and I went to this place near where we live, they have plenty of parking, we went around lunch time on a Saturday. No booking was required, also plenty of seats inside. As a big group of 8 people, we order quite number of dishes. We have ordered 2 lbs of chicken wings - honey garlic and lemon pepper. It is quite impressive that hey have quite many sauce and seasonings to choose from. If you do choose seasonings, it might not be season evenly. Spicy waffle fries was pretty crispy but it is not spicy at all, which is a little disappointing for my friends. Chipotle ranch steak salad is in good portion and the sauce is spicer than the spicy waffle fries. We have also ordered pizza-When pigs fly, the size of pizza was a little smaller than I expected but the crust is good. The last item was ordered is baked lasagna as main dish, the dish is in good size and flavour. As general in bar, the lighting is quite dim. It was enough for everyone, probably because we have 6 ladies and 2 boys. They did not put surcharges for more than 6 people, which is appreciated, which we did choose to give higher tips.
Good place to chill, relax, and enjoy. They have a minor allowed zone. Wings night is always packed. I love the loaded nachos. Pizza is also quite good. The burgers are kind of disappointing. Staff is always friendly. When they have music, it is often Iranian, which is not for everyone's taste.
Sure you brew your own beer, not everyone likes it, why dont you serve Richards red or okanagan spring pale ale? ...or take your decorative signs down, false advertising.
Great wings, pool tables and awesome staff Tonys a beauty Food
(Possible racism alert) Okay I m writing this review outside of the restaurant at 11pm at night. I saw a post in fb group and was immensely waiting to come to this restaurant. Me and my bf ( Indians ) we arrived at 10:40pm in this place and server said to sit anywhere and we were okay and sat inside. We waited for 20 minutes but no one came to take the orders then we went to the bar table and asked if we can order and another server said that yes we can sit anywhere inside . Now we waited for 10 minutes ( without ordering ) waiting for the server but she came and said that - sorry I talked with my manager and now the kitchen is closed it was literally 11:01pm. We didn t fight or anything we just felt bad and went outside without saying anything. I don t know what went wrong. I m not sure how can kitchen be closed 1 hour before if your closing time is at 12am. Don t operate restaurants if you love to send people away hungry. -A hungry and sad possible customer!!
Poor food quality
Great section to bring children. Kid-friendliness: You can bring children Food : 5/5 |
cozy pub to enjoy and relax with family , friends and with pets with a friendly staff that you never resist to visit again and again. this pub is packed most of the days. Parking: plenty of parking for every size of the cars you name it. Kid-friendliness: kids and pets are happy to join with their families.....
Awesome atmosphere, pool table , good drinks, good service. Will definitely go again
I give 4 star for food, waiter/waitress and the whole environment, but actually room for improvement when it comes to HYGIENE! and also DJ! I was at their Coquitlam store a few Wednesdays in a row, one of the Urinals was clogged every time! Also DJ was another reason not giving a Five star, maybe I bring my earbuds next time to enjoy more. Overall good Kid-friendliness: Separate dining area for families
Just want to leave a shout out for Emma ,great waitress always smiles great service keeps me coming back.
Just got to say love Emma great service takes care of us great server love her smile
Nice, out of the way pub- like restaurant with well spaced tables, large chairs and courteous service. The beers came qui kly to a 7 or 8 person table. The food was good if a bit confused in coming. All in all I liked it as a lunch with the guys place. Food
Had a company Christmas party there last week Friday. It was a very special experience.
2nd time there last night. Service starts off ok but just drops off the face of the earth. Also the back doesnt seem to have heat on , not even joking lol. Wings are not bad
Waited 45 minutes after being seated and never got service do we left
Caesar Salad was nice and fresh and the wings were really tasty too
It was busy so I get its hard to keep up but the burger I got looked like it came from Costco. Beer is good though
Great food excellent service good prices on wing night..
Great atmosphere love this place for team dinners. ***Edit*** I love how you reply to customers that s don t have a good reason for their review always makes my day reading the responses to bad reviews. Recommend reading some of these reviews they are really funny. Kid-friendliness: Good
Order takeout from here occasionally, and its always 10/10 experience. I dont drink so I cant give much comment on the atmosphere but everyone is nice and friendly. Food is a good price and wings are excellent! Wheelchair accessibility: No stairs to enter, easily accessible.
Wheelchair accessibility: Easy straight in access. Food
The resturant service is too poor, they never care about customers and they r not nice to customer we keep calling waiters noone coming to u and if u see them theyll be so mad and busy and angry! I dont think well back again
We ordered the hazy IPA and nachos they were okay, nothing memorable. The place was packed, and finding a table was a challenge. Security repeatedly asked to see our stamps, even though we were already inside. It s an alright spot if you re out of options, as there aren t many alternatives nearby. Works well for groups, though.
I was at the bar last night (Wednesday), and despite how busy it was due to their great wing specials, the staff were absolutely fantastic. They were attentive, helpful, and kept things running smoothly. Special shoutout to the security team, who went above and beyond by helping people find tables to sit at. Great service all around thank you!
We are here almost every week. This is our go to place to hang out!
Great pub and surprisingly good food!
Great place for wings
Great place for a beer and some food
I like this place a lot .
Great atmosphere Lovely environment Professional staff Food : 4/5
Good bar food, loco poco nachos are the bomb. Good atmosphere as well. Service is ok because its usually quite busy. Also pet friendly patio
Usually go here for Wednesday wings day
I like this place! Local beers, nice staff and good food. What else you want?! Great place for Friday nights! Kid-friendliness: There is a dedicated section for families with kids Wheelchair accessibility: There is a wheelchair accessible door available and staff are great at helping people with disabilities
Paulo helped us out an immensely amount, he is the man and he is awesome
I had a disappointing experience at this bar & restaurant. The staff was not only rude but also displayed an unsettling level of bias, which is apparent even in their replies to other reviewers. As a customer, it s disheartening to feel unwelcome and witness such unprofessional behavior. I won t go there again and wouldn t recommend this place to anyone looking for a friendly and inclusive dining experience.
All the food on the menu is delicious. We routinely enjoy Wings Wednesday
Went for Wing night, always amazing food and atmosphere. Not sure there was a Hazy IPA that I loved, so thats my only complaint.
SUPER busy but for a reason. Food is so good and cheap, and the staff do an amazing job managing the crowd.
Always go for their wings. Absolutely delicious and a variety of flavors. Love love their nachos.
Paulo was an amazing host on wing wednesday! Even tho it was super busy, he always seems to be cleaning tables , getting them prepared and gets everyone seated asap.
Came to the cat and fiddle last night for wing wednesday, Paulo was our host and he did a amazing job at greeting us and making sure we got seated as soon as possible. I highly recommend !!
Wings for Wednesdays all day long, and get in line for it!
Great customer service, as well as staff. Great people, very respectfull. Good price, very good food. Wings are well done. Awesome Dj guy with music. Great neighborhood. Food
We had an excellent brunch experience at this restaurant! The prices were very reasonable, and the food was delicious. We noticed other diners enjoying pizzas that looked incredibly appetizing, but we were too full to try one. Were definitely planning to return and indulge in more of their offerings.
Staff members were unprofessional and impolite. Never spend a penny there again. Food
Long time waiting. Super hot wings. Terrible Mojito, actually without any alcohol for 8 $? Just pizza was good. Food
Service was sooooooo, slow. Friendly server and good food but don t go there if you re in any sort of rush!
Best wings I ever had. Try their Hot & Blue Cheese, Bourbon BBQ and Buffalo Hot. Recommended dishes
Every time I went to this place, I could take the leftover food back with me, but today they prevented me from taking the food.
Absolutely bumping for a Wednesday
Food was good , service was slow.
Great place to go for food and drinks. Super nice staff making it a fun atmosphere.
Good place to go for a drink and some good food. Light atmosphere. Sports pub. Seating outside is nice for hot days. On-site brewery. Service is pretty good. They also have Good sale prices on the pub food depending on time of day. Food : 5/5
Tony ID s men but not women completely shocked by his actions and insults. Will never go here again. Don t worry I got my stamp after being ID d 3 times in 10 minutes. Bouncer was spying over the cameras all night accusing people of flipping him off behind his back threatening to wanna fight.
Great place to watch the UFC fights! The food is so tasty . Awesome staff
My husband and I tried to stop in for lunch. Went in sat down, table was so sticky my arms were sticking, I asked the server for a cloth and she freaked out saying she wiped the tables down and they were not dirty. Then took two orders from tables who arrived 15 minutes after we showed up. She never asked if we wanted a drink or water. It was clear she was the only one in that section. We walked out after the bartender ignored us aswell.
Parking: All around the building Kid-friendliness: Seen kids in and out.of the bar Wheelchair accessibility: Full access
Tony is always awesome. They got us sat right away food came out quickly so did the drinks! Food was hot and yummy. Overall a great experience and would come back :)
Always a great time! Its been our Sysco family hangout for almost 30 years for my husbands company. I used to work there at the same time as my hubby, but I left after 13 years, and hes just had his 27th year. I havent been for quite some time, and the expansion the Fiddle has done has blown my mind! The brewery was put in about 5 years ago, and wow! Impressive! Go check it out!
Love this spot, huge menu and good food, service always good
Another outstanding Wednesday night. We are definitely a big fan of the wings and, of course, veggie pizzas ... add pepperoni. This evening, the service was outstanding. A big shout out to Shay for putting up with us and making the evening even better.
The best place to enjoy...good environment, amazing service, excellent music. The people who work there are incredibly, kind, nice and friendly. I love you guys Food : 5/5
Its always a bag of catz
Kid-friendliness: Kids section Food
We tried this bar as we wanted to support local business. Wings were great and well priced. Sadly the beer was flat
We have been here several times, but the first time we met this receptionist, he had a very bad attitude. Because we arrived first, we had been waiting for a long time. We understand this, but he kept giving seats to people who arrived later. We looked for He argued and told us to shut up. We felt so bad that we left.
Good for large groups and was very accomodating of last minute reservations. If bonding with friends is your goal, this is okay, but food is sadly not the best in my opinion. Customer service was not the worst, but could definitely be improved with speed & friendlier staff! Also, dont forget to bring 2 IDs even if youre not drinking!
Always have fun when we go
Well well well. This is a gem in our neighborhood. Good food, good staff, and good environment to spend any weeknight in it. Come give the guys a visit.
Always good been coming here since 2009
I loved this place. Awesome deals on wings and beer. A lot of room outside. Inside its huge and the whole place has a pub atmosphere surrounded of wood. Craft Beers on happy hour start at $4.20 and wings are $0.58 from 2:30 to 5:30 PM even on Saturdays. My son said their burger has been the best hes had in Vancouver
Great place to hang out. Paulo was very fast and efficient getting us a seat during the rush. Busy on Wednesdays but they do their best.
If you re going to this place stick to drinks and absolutely don t even think about ordering food.
Excellent place...
A buddy & I were at the Cat & Fiddle Pub the other day, as were craft beer enthusiast and want to try there locally made beverages. It was a very rainy afternoon; they have large outside covered patio areas there, so it was nice be able to sit outside in the fresh air. Our server Shay was extremely helpful in everything we had--asked about--and for. We were the only one s outside, Shay was very attentive, if our drinks were getting low, she was there asking if everything was alright & if we would like another, very well versed on the food menu as well, but we were more into the tastes of the different PoCo Brothers brews & of course what goes with beers and great conversation but of course, there wings. 2 thumbs up on the very professional courteous service we received, as well as the quality beer that they are making at PoCo Brothers
Probably the best wings(try dry garlic wings :)) and beer with the cheapest price with in the area, but the foods and services are not cheap. Nothing to complain. Beer price includes all the taxes and wings are always fresh and white inside meat which means Fresh. Washroom is dated, but still clean. If it can be renovated, it would be nicer. Our server, I think her name is Jessica on the receipt, was always gentle and kind. There is family and children friendly section as well. One of the better pubs for sure!
We have been coming to this restaurant for almost five years because we really like it. On Friday, September 6th, at around 8:40 PM, my friend and I were seated and waited for about 40 minutes. After a few minutes, one of the staff members came and gave us the menu. About 15 minutes later, another staff member, who wasn t particularly friendly, approached us, said something quickly, and left. I assumed they were asking if we had the menu, so I said yes. After waiting for another 15 minutes without anyone coming to take our order, I approached the same staff member and asked if someone was going to take our order. She angrily replied, You said yes ,already placed your order! and quickly left. Feeling upset by her behavior, we decided to leave after waiting for about 40 minutes. Despite this unpleasant experience, we still like the restaurant, so I can t give them fewer
We were part of a large group of about 28, though we made arrangements to order as individuals and did not expect our food to come out at the same time. We had called ahead to arrange this. We had a dedicated server, though she had help with food running. A great job by all, and the brunch was good.
THE MOST RACIST STAFF YOU CAN IMAGINE We went to this garbage place as a group of 5 around 10:30 pm on a Wednesday night(I personally visited here after 7 years of my last bad experience) We sat down on a dirty table(all tables were messy and dirty). After 2 minutes, the waitress came and, without saying hi or any greeting, cleaned the table and put some menus on the table, and asked us: Are you here for the wings?(they have some discount on their wings on Wednesday night which they think its a big deal) She left us and never came back!!! although they were not even busy, we didnt even get a glass of water!!! 15 minutes gone, and we were waiving hands for waitresses to come and take our order, but they kept ignoring us , I got up and went to a lady, who was a manager or supervisor and nicely asked them to send us a waitress as we are ready for order, INTERESTINGLY nothing happened, the waitress was passing from beside us and after a glimpse she were continuesly ignored us After another 10 minutes, we decided to leave the place tired and hungry, and as we were exiting the place, I shared the story with the bartender, and his answer was; Thats weird Poor owners for having such a staff.
If you wanna see some real REDNECKS go to this restaurant and see their staff
I ve been here on Wednesdays before which is their wings night and understandbly very busy but this time we watched everyone of all table sizes that arrived after us get their order before us. We waited 1 hr 45 minutes for the food to arrive.
The food is good and I love the atmosphere but the service is always bad. You have to wait forever and the waitress is mostly rude and not patient
Happy hours.... perfect
The foods really good, servers are all super friendly and attentive. Will be back again!
Aaron is a great bartender! Highly recommend :)
I go to the fiddle all the time and always get Emma as my server. she is always is making me smile and laugh. the food and drinks are good but I really come for the service by Emma
This place is great, you feel like home there, the service, atmosphere and everything is just wonderful
Last week, we were there for the first time with our friends. Our order included steak (in my opinion, considering the price, it should have been bigger for one person), chicken wings in two flavors which tasted really good , pizza and French fries which were acceptable in taste and quantity, and finally the beef burger which was worth the price and a good choice. The reason I cant give them a full star is that the dishes didnt come out together and were served at different times. This resulted in us not eating together, which wasnt a pleasant experience. For instance, everyone was almost done with their meal when my steak finally arrived!
Best wings and great price and quick service!
This place is great. love Tony he is the greatest bartender , definitely recommend checking out of you haven t yet.
Tony and monty are the man, good wings, good songs and good vibes
Excellent service
Tony monty give great service!!!
Tony along with Monty give great service and great drinks
Great bar & resturant love Monty & tony there
My favourite bartenders are Tony and Monty!!! I definitely recommend this place
Been a patron for years, I always sit in Jessica s section. Attentive, fast and funny. Good food too!
Living close by, I often stop by this location for lunch. The service is top-notch and the food is delicious! The bartender and servers are super friendly, creating a welcoming atmosphere every visit. (Especially tony)
Went on a Thursday night. Drinks were good. They had a DJ and we also had the best server named Shay. Would go again.
Good beer, bad food.
Picked up a delivery
Best place to go for wings youll find anywhere for miles. Their happy hour specials are ACTUALLY a good deal. The place has an old school pub vibe and decor. Lots of TV screens within view of most seats to catch whatever game is on. Yes, they do Play UFC events. The restaurant side of the bar is all ages which makes this place a nice option for families as well. Doesnt get too loud or rowdy. Also, theres ample patio seating out front which is great on a nice day. Kid-friendliness: Half of this pub is a dedicated restaurant space. So, families with children are welcome.
Extremely poor service is my reason for a terrible review.
We used to go there with the all family. The last time, the bill included over $70 of food not related to us the excuses given to us were not believable Same thing happened to another table not far from us We enjoyed the place but we will never go back there.
Had Jessica as my server. Best service I ve had here hands down. Wings are great and beers are tasty.
A fun and loud place to enjoy drinks and pub food. All the daily food and drink specials are very good deals.. I will check out the affordable weekend brunch soon.
Great food at amazing price. If you plan on going on Wednesday wings night get there early as parking & tables fill up fast.
Service was super slow on a Saturday afternoon. It took us over 20 min to get the bill. I almost walked out.
The man, the myth, the legend, Tony, what more can be said about him, hes dedicated his life to this pub and it shows. Its always a treat to interact with someone who is so involved in his job, makes sure everyone is happy and taken care of. Cat and fiddle wouldnt be the same, and wouldnt be the establishment it is without Tony. Thanks, Geoff and Kat
A Spongiotic experience, don t you come here without getting the boss burger because I will beat you up pal. Cheers.
This bar is my one of the favourite in BC, simply so far!
Awesome, authentic Canadian Pub and Restaurant
Blue cheese and hot Wings are my favourite.
Our waitress was Emmalie (I think thats how she told me its spelled!) and she was possibly the best waitress Ive ever had. She was so attentive and kept us well-watered and looked after. Dealt with a flat beer instantly just from overhearing us, and my husband isnt picky, so he was just going to drink it anyway. But she overheard and whisked it away and replaced it immediately. We ordered the Monster Burger to share and they split it in the back for us. So tasty! I was worried it would be soggy and sad and big just because but it actually tasted great. We also split the Stuffed Yorkshire Puddings from the Bits and Bites menu and they were HUGE and so good! Really good fluffy, eggy Yorkie, fantastic. We sat by the pool tables and had a fantastic time watching the games and all the people coming in and out. We will definitely be back!
Been going here for decades. Everything on menu is excellent
Poor service and very rude staff
Their foods really not too bad, decent portions goes down very well. I quit going to the wing Wednesdays because their wings were no bigger than a small pinky finger for a while but now that they ve changed back to the big size wings I would recommend wing Wednesday to anybody. It s fantastic. Food
Beautiful Ample space
I celebrated my 50th birthday with friends yesterday and had the best time ever! Our server Omar was amazing and extremely nice and helpful! Thank you Gloria and Omar for everything you did to make my day special! All of our guests and us had the best time! Thank you
Busy Parking: Weekdays easier than weekends Food : 4/5 |
Always love coming here! Its a very popular place so It gets really loud.
Vegetarian options: Delicious salads Food
Service is absolutely terrible. The only reason these girls make any tips is because they dress like the girls on the corner of Hastings we were told to sit and a server would be right over but ended up sitting for 45 minutes without anyone coming over. There was a table (directly beside us) who came in 15 minutes after us and got food + drinks. For the amount of servers they had it seems pretty ridiculous.
Horrible experience! Really poor service and disrespectful staff. Not recommended at all! The food price is cheap so is the restaurant overall.
Terrible experience! So unorganized and filthy place to be a restaurant. Deeply disrespectful staff! Gave us a real unwelcome feeling.
Me, my girlfriend and my brother ordered food. We all started getting sick the next day and it got to a point that we were extremely sick and were hospitalized
Service, food and atmosphere is awesome! If your server is really busy that you cant wait on a busy day, just go to the bar and order :) the only issue that I have is that I go there too often that people think I work there (even the servers tell me the table number and I have no clue which table it is) wings are great as well as their Thursday specials steak and spaghetti with garlic bread thats like $12.50 if I remember it right lol and their pizzas are really good too! its a comfortable homey place thats always welcoming :)
We go there quite often. Unfortunately the last time we were there the waitress was not too friendly. We asked for a take out box and she would not give it to us because our food were on special. Meanwhile i see her giving take out boxes to others. When we paid, no thank you have a nice day. We have been here many times snd waitress are extremely friendly. Not this one.
It amazing, I usually go there and I suggested to everyone Parking: It s awesome Food : 5/5 |
Service was iffy. Charged us for a more expensive wine than what wed ordered. They seem to make up prices on their specials as they go. No prices posted and nobody seemed to know exactly what the prices were. Food
We had a time, nice atmosphere. We ordered a shareable meal and it was good. Our waiter was Tyree T, he was so friendly, helpful, and he made our night more enjoyable. Keep going doing a great job Tyree.
Took 45 minutes for 5 orders of 20wings. What a joke.
Terrible place. No AC, barely got service cause they re understaffed on a busy night, and super disrespectful manager. Learn to deal with a high stress work environment, if you know it s going to be a busy night.
Every time we come to this restaurant it takes a long time for our food to be ready and its very annoying. And every time we tell the waiters when will you bring the food, they say we dont know.
We came frome a different country and we were very excited. But unfortunately they brought it very late,and the food quality was very bad. And we came Two times but every time they brought it late.
Worst service in the entire city. No A/C, attitude from every employee, better off going to 7-11 for some wings.
This place is fantastic! Your $ travels far here, especially for their specials and happy hour deals. The in-house beers are fantastic and so inexpensive. Top it off with great service and I wonder what more you could want?!!! I came here on recommendation while visiting from Ontario and Ive been here 3 times so far.
No air conditioning. The pub was so hot it was difficult to eat. Ran out of onion rings, and frozen slush machine could not make slush because of the heat. Waitress was nice and did a good job with a large party. Everyone described their food as good, but no one raved about it being anything special.
I attended the cat and fiddle this afternoon with a group of 9 other friends. We were told while riding our food that they could not give us separate bills for any party over 8. We asked at the time if we could still pay separately and were told yes. When it came time to actually pay the bill we were then told that they could only take one payment and we would have to figure it out ourselves. This took a good amount of time to figure out. The waitress asked her manager a number of times if she could seperate the bill and each time she was told no. Not once did the manager come over to our table to talk to us even though we were clearly not happy with the situation and when we got up to leave the manager was no where to be found. I will NEVER return to this place again and I will tell everyone my experience.
This is the best place for a Friday night steak sandwich! Love the service of all the staff!! Ask for Kevan, she s the best waitress in the pub :)
Food was okay. Super waitress, great attitude and very friendly
This is NOT a place you want to be on a hot day. There was no AC and we were roasting sitting inside. There was one small oscillating fan in a far corner, not even near any of the tables cooling the empty pool tables and thats it. Made it very uncomfortable and I actually lost my appetite from it being so warm in there. But thats not the worst. I was there with a party of 10 for a birthday party. When it was time for the bill, we were told that the bill couldnt be split as per person, we would have to figure out how much we each owed, and they would only accept ONE payment. So someone had to be the payment person and then we all had to figure out how to pay them back. What restaurant does this? What an absolutely stupid policy, and then to put the server in the position to try to explain it to us when even she didnt sound like she understood why it was the new policy. We were told that there were 3 managers on site at that time but they were all hiding behind the bar, instead of coming and talking to our table even though they knew we were upset. Needless to say, if we have to figure it out on our own when it came to our individual bills, we all agreed that we will never go back to this establishment, as they obviously dont value their customers. Thanks for putting a damper on the birthday party and making the birthday girl feel bad for making the reservation there in the first place and putting us all through that payment debacle. **edit** since I cant reply to the owners response, I will edit here.....we had no issue with one bill and the autograt....the issue was being told MANY times by the server at the end of our dinner that she could only take ONE payment, that we could NOT pay individually for our meals. She left and came back to the table and said that she had confirmed with one of the managers that this was the new policy. So yes, you have a huge miscommunication issue with your staff that needs to be addressed, as they seem to be very confused about your payment and billing policies.
July 20 was my 53rd birthday. I gathered a group of friends to do a couple of Escape Rooms, and afterwards we went to the Cat & Fiddle Pub for some food and drinks. I made a reservation for 8 (3:30pm) at the pub about three days prior; we ended up being a party of 10. When we arrived at the pub, the server informed us that there was an auto-gratuity for parties of 8+. Totally fine, thats been standard for at least two decades now. She also said that it was a new policy that parties of 8+ cannot get individual bills. Weird, but okay fine. What she did not make clear until it came time to get the bill was that their policy is actually that not only will they *not* split the bill in any way, but that only ONE person must pay that bill, and everyone else at the table will have to reimburse them. The oh-so-helpful advice was You can just e-transfer them, or theres an ATM right over there. There was no misunderstanding - she repeated the one-bill-one-payment-by-one-person policy several times. Everyone in the group politely voiced their displeasure with this policy that makes *absolutely zero sense.* The server - who of course was just following orders, we didnt blame her - just basically shrugged and kept saying I know. Im sorry, but its policy. When a couple in the group suggested that perhaps a manager could come and explain they would have such a stupid policy, the servers response was not to go and find a manager to come speak to us, but rather, she said (rather gleefully) There are three managers behind the bar right now. You are more than welcome to go talk to them!! We didnt want to make a big scene so we just dealt with the bill and left, but all I can say is I highly doubt any of us will ever return there. And if I had been told when I called to make the reservation about this absolutely ridiculous policy, I would have said no thanks and found somewhere else. EDIT: Since I cannot respond to the owners comment, I have to add it here: There has been *no* slander (which would require making false accusations - thats not what weve done, but rather have simply shared our experience. A less-than-stellar review does not equal slander!). There have also been no hate-filled tirades, and no bullying. We have also absolutely *not* attacked the server - as weve stated in our reviews, we know she was only doing her job.