Hanayuki Sushi in Port Moody

I have ordered from them numerous times for my child I might add he loves California rolls tonight I called because the delivery driver was waiting a hell of a long time for 3 rolls of sushi it seems their timing sucks everytime but I never complained in the past just kept supporting the business. Also when I called she couldnt even understand my name or care to understand it she kept on calling me the wrong name said my order was picked up long ago and I hung up because I had enough of being not listened to. I will not be ordering again. And next time maybe a lesson in customer service is needed if you care to keep your loyal customers regardless of your shitty wait times! I have to add they gave order to another courier had to remake it so no it was delayed because of their mistake. So thank you for lying on the phone also. At least the courier communicated.

Friendly, Great food, Great service!! Ill be back !!! Food

Really good sushi, just left and although there was a mess up on the order, they accommodated and took it off the bill which we appreciated.

This place used to be my fav But after my last terrible experience with their bad costumer service especialy that young boy which is very rude It took them around 40 minutes to bring a roll for us This place is not a place worth spending time and money

Really solid sushi spot with lots of seating and AA quality for the price. They have a really good volcano chicken I believe its called. Competitive pricing for quality and a neighborhood staple.

Dined in and got an unwelcome guest in our tea cup as u can see from the photo Food was ok but the service was really lacking;; no one ever came by unless we waved down someone for 5 minutes

Unprofessional and slow.

Hanayuki is as delicious as the rumors say. The food I ordered was delicious and the portions were generous. The restaurant atmosphere was nice and the staff was friendly. It was a pleasant meal.

The sushi here is incredibly fresh, and each dish is beautifully presented with attention to detail. The friendly staff and warm atmosphere make for a delightful dining experience every time!

I placed an offer for a later time so that the order would not be sitting around in the heat, ten mins later i got notified that the order was ready. Order was also missing chopsticks, ginger and wasabi. Not the first time this has happened.

Well I had to give this place another chance dining in! Fantastic! So skip the dishes not so good but going in was wonderful.. so changed review. Just spent over $70 plus no ginger no wasabi not sushi without these very disappointing never again :( waste of money

I love this sushi place, very close to my house and the food taste amazing.

Their lunch sets are such good value for the taste, options and variety of food they offer. I ve been here many times over last two years and have never been disappointed. I highly recommend all of their dishes

Got take out and the food quality is same if not worse than food court sushi. Chicken yakisoba was too salty and the special popcorn roll tasted stale and not worth 16 for that quality. Won t be coming back

This has become our go to place for ordering sushi take-out. Quality is excellent and consistent. Our typical order is the Veggie Tray, Angry Bird roll, gyoza and another roll to feed our family. We often order an extra side of their spicy sashimi sauce aswell.

The quality of the sushi is quite poor.

Udon taste was awful and service was very very bad, i don t go there anymore.

Terrible dine in! Dare enter the tiny coffin sized lounge area packed with angry drivers. Greeted by clueless staff and served spoiled sushi that makes you kinda sick after. The chefs like to play power trip with the delivery guys too which sets a crappy tone for when your waiting for a table. Hostile energy + sub par food + long waits.

This used to be one of me going sushi places todays lunch was not qualified at all. Beef teriyaki was chew and tough and not hot. It was not fresh made on each order. I understand lunch combo cant offer the best of your foods, but I would like to see one fresh food other than variety of foods. Nori was soggy, dynamite roll was okay. (Not qualified on your standard though) Chicken karage, it was also not fresh made. I used to like your rice as it is...not today. Miso with yubu is already nice touch from you. I just want you to serve the same fresh foods for lunch as dinner. Well, deluxe lunch combo is about 30 bucks after all, The service is always good to me. Thank you for that. you can fix this, right?

Best sushi place in town! I always have a great time eating out here with my friends. Foods taste just right with great prices for the portion. Servers make me feel welcomed and are super accommodating.

It looks delicious, but the fish is not very fresh and a little shady. Fried chicken is really nice

We ve been Hanayuki customers for almost 4 years and that journey has come to an end. For the past year or so we ve been dealing with constant delays, missed orders, etc. We used to order via UberEats, which was slow but at least never over 1-1.5 hours. When the prices went up , we start ordering via their website. And that s when the beginning of the end started. I have an impression that online orders simply being overlooked and not thoroughly monitored by the team. The first time the wait was over an hour and when we came to a restaurant we d been told that it was ready for a while and sitting there waiting. However the order page showed it s still in progress. Nobody updated the order in their system. The last straw was on May 31st. I ordered online at 4.48 pm. Of course the order page was saying in progress . We came to the restaurant around 5.50pm to be told that our order was mistakenly given to another person. Our $100+ order was given to a person with door dash (if I am not mistaken) $20-30 order (it was one small bag). After the apologies, we ve been told they d prepare new order in 30 minutes. We agreed. And so we managed to get our order at around 7.10pm. 7.10 pm!!!! They gave us 2 free coke and stamps for free rolls. I was very upset. Our friends were waiting for us and the food. I understand it s Friday, they always reply in the comments that they re understaffed. But man, what a mess and disrespect. They messed up with the order but they should have prioritized our order to be done as soon as possible. Nobody did that. Was very nice to see how Uber eats and door dash were prioritized though With higher prices and statistics impacting their ratings and fees. The quality of food went down too. I hope the positive changes to this place will be made. Until then, my family will have to find another sushi place.

Roll is good. About the deluxe set: rice in the Aburi sushi is a bit too much; chicken kararge over fried.

Friday night was very busy, and our meals came separately. It really wasnt a nice experience.

Really good sushi. Nice atmosphere! I took sweetie roll Only waiters wanted to receive payment so fast ... They were so polite, but I felt that I need to escape right away.

I really loved this place and would only come here for the super Mario roll but it seems they have gotten rid of it. Super disappointing since I asked if they could make it and they said no even though they carry all the ingredients. Probably won t be back.

I loved this place. I wish we had this place closer to home, but we will definitely be back when we are in town. Service was good, food was excellent, place was nice and the value was awesome. I cant wait to try other rolls!

Rudest servers ever, completely ignored us and when they did pay attention to use they were horribly rude. Slammed our dishes on our table, rolled eyes at us, and they were talking about us in Korean. We understood it because my friend is Korean, and they were saying that we me babies and too young to be there. We are 15 and 16. Disgusting. And the lowest tip is a dollar? Should be five cents. Never again.

The waiters have absolutely no manners at all, they rolled their eyes at me and my friend when we were there the other day and tossed our plates of sushi on our table carelessly. Their costumer services are horrible, and they have no right to be this way. Also, almost 3 dollars for a Diet Coke, mental.

We love the food there and that is why we keep going, but the table service is lacking. They are so busy with take out orders that it takes awhile to get a server to take your order. We had ordered beverages and never got them, had to call someone over to remind them. The food came out quickly but again after we had to ask twice to get a take out container and get our bill. The servers working the floor were running around trying to get to everyone. This has happened the last 3 times we ve been there. May have to select and different sushi place next time

Nice vegetarian options! Veggie poke bowl is the best! Vegetarian options: Nice vegetarian options! Veggie poke bowl is the best! Food : 5/5 |

Place is nice and the staff friendly and fast service, some really great sushi.

This place used to be one of our favorite spots, but our recent visit was very disappointing. We waited for over an hour before anyone came to take our order. I understand they were busy and short-staffed, but this ruined our gathering. We noticed that another family who arrived at the same time had finished their meal by the time we were served, indicating that we were forgotten. The server promised a discount due to the delay, but she disappeared when it was time to pay the bill. Additionally, the quality of the sushi has declined significantly and did not compare to our previous experiences.

The WORST service for take out! Whatever length of time they say your order will take to prepare, double it. And expect chaos when you try to pick up your order. I even tried ordering through Skip. Currently been waiting 1.5 hours for my order. The worst.

Its the worst

Very bad service, unprofessional staff.

Very rude workers.

Really bad service.

Great service ! Lion king roll and OMG roll was really good :)

My favorite sushi place, good vibe and service. I highly recommend their chicken teriyaki, big portion and yummy. Sashimi always fresh as well

Im not going to comment on the food. The main issue at this restaurant is that the staff talks about customers behind their backs, criticizing their appearance, outfits, etc. If you enjoy being judged, I highly recommend it.

A hair came out of the food;;

Always happy to visit. Severs were very kind. Foods were awesome especially spicy udon!

Ive been here for about three times Food portion was amazing but rest of the service was terrible The old lady was so rude that she calls customers or which are offensive ways calling kids or fat people. I think they didnt notice me as korean that i could hear it several times on my way to washroom I would never recommend going this place unless that lady is working here

As someone who loves sushi, I can confidently say that Hanayuki Sushi is one of the best sushi place. Very happy with everything. The food (especailly special rolls) was well prepared, and staffs were very friendly and attentive. Id like to try other dishes next time.

The answer is beyond imagination. I cant say Im a regular at Hanayuki, but Ive been there quite often enough to say Ive been there. Ive been coming here often since Hanayukis menu was a book with a turquoise cover. If you look at the pictures, you will now know that it is true^^*. Hanayukis food is really delicious, but as I mentioned in my previous review, the staffs attitude is so rude that I dont want to go any further. I often hang out with people around me who mainly speak English or Chinese, so I wonder if they didnt know I was Korean, or if its just my natural attitude... When I and other people entered, they made impressions first. Hanayuki I know its a busy place. But when I saw him swearing as he entered the kitchen, I felt like I had gone somewhere I shouldnt have gone. Also, Im sorry if I misheard or misunderstood, but I dont think the statement The girls are here again was something that should not be said to us, or to anyone else. One day, I asked a young server to ask a question because our food didnt come out. When he went to the sushi making area and asked, a woman in a gray hooded zip-up yelled at me and told me to wait a little longer. 30 minutes had passed. He said. We didnt mind waiting, but the server who scolded us like that and helped us came back to apologize to us didnt look very good. And its really not nice to see people responding by saying that my review is fake and mentioning reviewers who posted at similar times at the same time. I know that the review I posted earlier was not polite. However, it was quite recently that I heard someone call me a girl banger, so I didnt have a good time talking about it either. I also apologize for the review I posted earlier. However, if bad reviews are posted all at once in the same week or day, it would be better to pay attention to whether there really is an internal problem. Although I will never have to go to Hanayuki in the future, I hope with a narrow mind that further developments will continue, that I will reflect on this matter and prosper ^^.

I have been doing Dine in/Take out once a week at Hanayuki for the last 2 years. I ve always been left happy and satisfied with my meal. It s nothing too fancy but the food always tastes very fresh, the dishes are always a good size and the prices are very fair for what you get. I can t complain about any of that. Would recommend if looking for a solid local sushi spot

This place is for a nice dinner, prices are a little higher than other sushi places but it worth it, Food is really good!

Its one of my my go-to sushi restaurants in the tricities area! They haver pretty decent portions and I enjoy coming here every time despite the fact that always tend to over order the food. I recommend OMG and Godzilla roll and their salmon oshi is also quite good. If youre here for lunch, try the lunch special! Its very filling and the quality of the sashimi is decent.

I like watching people feed me

Great atmosphere, large portions of food and sides/dips. Always good from here dine in or take out

Huge portions, crispy chicken.

Its not a great dynamite roll. And a bit of tude from the server Food

Their sushi is good but their pork katsu is really questionable. Ours were burnt and dry and we had a hard time biting into it. We ordered the Pork Katsu Plate and the Pork Katsu don. The taste was fine but the pork itself was just so disappointing. **The dark section on the pork is NOT the sauce. It was burnt.

Really yummy sushi! Super fresh and many options!!

We love this place! The food is so delicious and triggers our cravings. The staff is always busy but super nice and friendly. I love the dine-in experience and definitely recommend their spicy chicken and Godzilla rolls. Cant wait to go again soon :)

Best sushi place in metro Van

Lots of food and super tasty. Very family friendly. Gladly again anytime.

Keep going back, but keep ordering the same item , veg donburi, despite 100 or more choices. Will apply a variation the next time around.

I wish we could have good sushi in the TriCities!! I m so sorry but the food is horrible. The rolls are 65%-75% rice. Really nothing as far as quality or fresh ingredients to speak of. The Yakisoba was full of saucy water on my plate as it s apparent the noodles are boiled and then sauce thrown on top, very soupy. Chicken Karaage was nothing more than KFC dark meat bits. Batter on batter, greasy served with mayo. The atmosphere is lovely, the restaurant is really nice inside. The service was deplorable, took quite a while to order but that s ok, we had patience and I feel they re were busy turning tables. When we did get the food, we never saw anyone at our table again, no water refills for entire meal, only 1 napkin provided. Then as I m packing up my own food; the waitress came over attempting to hand me the machine to pay without me even looking at the bill. I said can you please give me a minute while I pack my food in the containers, she said no problem and as soon as she walked away another waitress came up and did the exact same thing. Lastly; my absolute favourite part the TIPPING JUDGEMENT chose your tip, 12% Good 15% Better etc. This is the tackiest thing a restaurant can possibly do. LOSE THIS, it literally makes people annoyed. If you re hungry and want a beautiful atmosphere but don t mind filling up on rice then you may enjoy your visit here people really enjoy this restaurant, I have no idea why unless they just don t know what great sushi tastes like.

Its good tasty food. Portions are well sized and filling. You enjoy it.

very tasty food

This place is perfection. I had dined in and got deliver and the quality is always consistent. Their ingredients are fresh and restaurant is cute inside. Staff are really friendly. The Crunch Spicy Salmon roll is outrageous .

We get take out from Hanayuki every 2 weeks, never disappoints!

Were new to the area but I really recommend this place! Good portions, excellent service, and the food itself is fantastic! I recommend the Magma Roll and the Tuna Tataki. This is going to be our new sushi spot for sure!

3pm in the afternoon, and they just cannot provide good service, we have to constantly go up to them to ask for water, bill, takeout bag. The only saving grace is that their food is fantastic and their prices are not unreasonable. I literally felt as if their staff were trained not to look at customers in the eye for fear that they would try to get their attention from a distance.

Really good flavour and fresh, quick service and good portion sizes. The vibe inside is nice too

Super delicious food. I ordered off SkipTheDishes and wish I couldve dined inside the restaurant as well. Their chirashi don is incredible! The cuts of sashimi were so thick and fresh. Highly recommended.

Gong show if you eat here. Eat in so you can complain in oerson because they only care about sending food out to Uber eats not the people who order pick up an hour in advance then are left waiting for 45 minutes after their food was promised .too greedy to tell people the real wait time! Easy fix..,.have the integrity to tell customers how long the wait will be, yes you may lose some custom in the short term but the long term benefit of keeping customers will always outweigh the temporary loss. It s a common theme with this place!

This used to be my go to sushi joint in my neighborhood, but the poor service has just left me fed up. The food is tasty but I shouldnt have to wait for it for 40 minutes or remind them to get it for me. Its time I looked elsewhere for a local sushi shop.

My first time in this place. The first server came over for checking on my and my friend. We were so genuine feedback that the sushi rice is a bit cold. We did not expect or requests or complaints, just politely informed. She did not understand what I had told. I told her that it is cold like you put rice in the fridge. Another server came over with improper gestures and aggressive attitude. We both decided to stop our lunch since no more appetite. Bill was required afterwards. Fully paid without any argument. This message won t change anything in the positive way if the owner and staffs don t think it is a good opportunity to improve your food quality and service quality for your own good.

Best sushi in Port Moody!!!

Nice not really nice

Big menu, big portions, good tea. Rolls are well put together, sashimi quality is great, fried dishes are savoury and flavourful. Will be back.

Wow! Amazing sashimi, helpful staff, and hot sake. A lucky choice on my part

Unacceptable customer service

Not gluten free friendly, no gluten-free soya sauce, and no real crab.

Absolute worst customer service I have ever had in my 35 years of life. My delivery order took over 2 hours. When I realized how much time had passed I tried calling and they did not pick up the phone. I tried calling for 40 minutes and nothing but a ring eventually it said their phones had no service for 5 minutes and then back to ringing nonstop. No voicemail nothing. I would never recommend this place.

Hanayuki has been our go to spot for over 2 years now. Great food. Unfortunately they seem to be getting too busy and the volume of take out is impacting the consistency of service. We normally order a few times a month. Have family in town so today I ordered at 4 pm for a 6:30pm pick up. Got there at 6:30 and was told it would be 10-15 minutes. Waited and watched 15-20 take out orders get picked up by customers and door dash. Lots of people waiting past their scheduled pick up time. Finally after asking several times to check on the order I received our bags of food at 7:15 pm. Very stressed and nice staff member said sorry but no real recognition of the fact that we proactively ordered over 3 hours prior and waited 45 minutes after scheduled pick up time. Very happy to see a local business thriving but also disappointed to see the service suffer. Please stop taking orders when you can t keep up.

Terrible customer service. Dont waste your time. There are so many other awesome sushi places in the area, go there instead.

Very busy location food is very average. Rushing you to order food not the best experience

Went to pick up an order got home to find that several rolls had no prawn or avocado in them at all, also requested extra wasabi as it was a large order and found a tiny amount. This has happened 3 out of 4 times in the past couple months. This restaurant used to be our favourite, but now we will be going elsewhere.

If I could rate this lower I would. Quality of the food is decent, but I ve never experienced more incompetent staff. 3 times in a row incorrect order, most recently all I asked for in person and repeatedly was extra wasabi which I was happy to pay for, which the staff member was dismissing over and over when I asked. Got home and there was almost zero wasabi. Will never go back. EDIT: reading this reply, this business clearly will not acknowledge inefficiencies, I have a photo of our order that clearly shows extra wasabi. Instead of acknowledging poor service, they prefer to call honest reviewers liars. There are better places to dine, however I encourage people to decide for themselves and take this for what it is.

I honestly can t believe how rude the staff is! Never eating there again

Food was served in a quick timely manner with friendly service would definitely come here again !

I like takeout sushi

I love Hanayuki!! I visited the restaurant yesterday, the food(hot food&sushi) were decent, and experienced great service. I ll visit again sooner!

I always order take out but decided to dine in as a group. The staff were very accomadating and friendly dispite being busy. Super good sushi, generous portions and reasonably priced as well. We especially enjoyed the chicken karaage. I would definitely come back.

Delicious chicken Katsu don, dynamite rolls, and red dragon rolls. Highly recommend those for anyone feeling hungry! Great value! Vegetarian options: Veggie menu available

Returning customer. Great service and food.

Fresh and delicious food I would recommend the godzilla roll crazy girl roll

Its delicious and the staff are all friendly. The atmosphere is good too. The roll salad is delicious...the yellowtail feels a bit thin? Maybe its because I always eat thick salmon...

Katsudon was horrible. Not authentic, pork cutlets were very dry..the only upside it being a large quantity

Dirty floors. Mediocre service. Nothing special about the place.

Always friendly service every time I go. The sashimi was thicker and more delicious than other places. Dine-in/Uber/takeout are all of the same quality and it was nice that they listened to my request. Sell a lot~~~

Excellent lunch specials, variety of dishes to choose from the menu, as well as tons of special rolls that taste delicious!

Visited Hanayuki again this weekend and they didnt disappoint. Food was great and service is still top notch. Just cant get enough of the salmon and avocado roll.

This was our second time to Hanayuki and were happy with our orders both times. On our last visit we ordered the party tray 1, some other sushi and the chicken yakisoba. All delicious and friendly service. Will be back.

I m not sure why we didn t discover Hanayuki earlier, but went here for the first time a couple months ago and it s honestly fantastic! Been back a couple times since because it s that good. Staff is friendly and efficient, service is fast, and food is great. They have a large menu with some amazing specialty rolls. Our new go to Sushi spot. Highly recommend.

Delicious sushi rolls. The edamame was pretty plain, I wouldnt order that again. Service was friendly and efficient.

Got a few party trays for our work lunch party and everyone was really impressed by the quality of the rolls! I personally frequent here and am always happy with the quality of my meals! Vegetarian options: Not a vegetarian but the veggie rolls in the veggie party tray were fantastic!

Great value (also quality)

The service was terrible and the staff were clearly not well-trained. and its obvious that the owner has never tried the food here - The food came extremely late and it was not fresh at all. I would not recommend this place to anyone.

Very good sushi place. Great customer service.

Ok, so Ive ordered from several sushi places, many that were pretty good. This place is hands down better than every other sushi place Ive been to (aside from the restaurants that are $100/person, but its pretty comparable). The spicy agadashe was perfectly prepared, the raw dishes were well prepared and excellent quality, standard rolls were great too, and the soups were tasty. We ordered a fair bit, wanted to try a variety from here to get a good idea on quality. We were very impressed. We will be ordering from here again and will definitely be coming by for the dine in experience.

After 35 minutes for picked up order due just say I will check it and manager is busy. Rude and unprofessional. If you can not prepare food on time don t need to accept and waste customers time. Sorry for you With your response I understand you think delivery drivers are different from other customers , sorry for your mindset as a owner. and also it happens lots of times not just once.

This place has seriously gone downhill. Always running way behind on pick up orders, and the quality of our order tonight was borderline embarrassing. Some rolls weren t even completely wrapped, and others had gaps in the rice so the seaweed showed through. The rice used for the rolls was just bad. Half our rolls just fell apart. I posted under photos. Never again.

So delicious! The staff always works hard and has great service-Selly was absolutely amazing!

Best sushi ever!

Best Sushi ever. Fantastic lunch menu, with sets already chosen.

Terrible customer service. Staff don t have manner have to talk to customer. I request everyone don t here. The lady who are deliver takeout order should be taught manners.

Ive enjoyed visiting here, but now Im hesitant. Since February, especially, the lunch menu has not been fresh, so even smelly sashimi has been served, and not only myself but others around me have experienced this. I visited twice more after that just in case, but the quality of the food was definitely different than before. I can never visit again if they are changed.

Such an extensive menu.had sushi appetizer. Two good sized portions of both tuna and salmon. Yum. Also had spicy pork gyoza. Can hardly wait to have again. Service great.

Everything was excellent food n customer service

Twas my first time at Hanayuki, and its safe to say that my tot and I enjoyed our lunch. We shared the teriyaki chicken, which came with rice and miso soup, as well as an order of the croquettes. The portion sizes were pretty good for the price and they were presented well. We also received really great service from a couple of the servers from the moment we entered to the moment we said our goodbyes.

The BEST Sushi in the city. Highly recommend Food was FANTASTIC Food : 5/5

The business is very good, but the food delivery speed is a bit like French food. The food is very good and the food is fresh and tastes

Just average nowadays. A bit disappointing...

Best sushi spot around in my opinion. Huge menu. Tons of selections. My go to. Must try

Food is always delicious. The hot tea is terrible (just pass on it). Can replace Nori with soy wraps for an extra fee.

ADD UPDATE: Have continued to order take out from here for years after my original review as the food and service have been consistently very good. It was my familys 1st visit here. We were not disappointed. They greeted us as we came in. Very good service. The food was excellent. It was a clean establishment. Im looking forward to trying lunch here some time as Ill definitely be coming back.

Decided to go here because I heard good things. It was mediocre at best. Nothing tasted bad, but there was nothing to rave about. The sushimi was super thick and unenjoyable. One of them tasted awful! I had to spit it out. Service wasn t the greatest. You have to walk up and find someone if you need anything, such as the bill. I wouldn t return here. Again, it s not bad, but I ve had way better.

I ordered the sashimi bento today. I gotta say the food was great and the service was amazing. Looking forward to come back soon. Thanks Kid-friendliness: Good

Very disappointed!! I have ordered the IOCO ladies roll multiple times from this restaurant requesting the roll to be vegan. I also note that I have a dairy and egg allergies. Yet it still comes with the mayonnaise. I decided this is the last time I am ordering from here as much as I enjoy their rolls, the quality has definitely gone down since opening. Hanayuki did replace my order but I did have to drive back to the restaurant to do so. No excuses for not following dietary restrictions. Completely unacceptable and should be follow more strictly.

Mad Kangaroos Overall Recommendation It feels like Im back in Japan Basic Taste Price Kindness Comfort Cleanliness Comment: I went Hanayuki Japanese Restaurant with my father. Staffs were so kind and food were so delicious. Price? Yes if you wanna taste good and delicious food, should pay more than regular restaurant. A clean toilet for men and women to use. There are so many free parking lots. Additional things Convenience of public transportation: Seating Availability: Parking Availability: Washroom:

I love sushi. Actually I can not live with out sushi. I went lots of sushi restaurant in Metro Vancouver. Here is my most favorite one! Always delicious!!! Food : 5/5 |

Lunch with 3 other people. They all ordered the same Lunch boxes that were pronounced very good. I, not being a sushi person, ordered the beef teriyaki meal. Again, very good. The miso soup was OK, but Ive had better. I certainly will go back.

Arrived about 10 minutes to 8 and felt rushed as staff mentioned immediately last call was 830 & they closed at 9. Food was served quickly and was tasty. Nice big pieces in the chirasi don. Had to ask for every tea refill & no one came by to ask if everything was okay.

Im disappointed that this used to be my favourite sushi place but is no longer. The food is still pretty decent but the service has gotten worse and worse over the years. Many times I have forgiven them because I do like the food and understand that unexpected things can happen, but its gotten to a point now that its becoming such an inconvenience that its not worth the trouble. They just dont seem to have enough servers to cover the whole restaurant when I attempt to dine in and a couple times now they have forgotten items in my take-out order where Ive had to drive back for them. The straw that broke the camels back was when I had to wait nearly 40 minutes for my food while dining in recently. It was dinner rush so I tried to be patient but even the person sitting next to me noticed and commented on it. When I inquired to the server, she apologized and said theyre busy but the food is coming, but it was clear someone dropped the ball somewhere as I had to wait another 10 minutes on top of the 40 I already waited for the food to arrive...

I really like the food here. It is one of my go to sushi places locally. The tempura is really crispy and satisfying. Sashimi is my favourite here because it is very fresh and pleasing. And the service I experienced so far is very convenient and fast. Servers are friendly and responsive. Would recommend this place to anyone. Enjoy!

Hanayuskis atmosphere is ambient and friendly. I like that it is decorated with some Janpanese collection. Also, the washroom smells nice, if this is something you would consider for your restaurant choice. The food here is of course very delicious. I like the lunch bento set which is very affordable. The menu has a variety of choice so you can definitely find something you want. Hope to visit here again very soon.

Hanayuki is def a go-to place for family/friends hang out! The sushi rolls & donburi look fresh and yummy and the servers are very friendly to you :) I visited here with my mom and ordered dynamite roll, tuna poke don and chicken teri don. Dynamite rolls had huge pieces and tunas on poke don were very fat and juicy! chicken teri don was amazing and I especially liked the sauce. Come visit here if u havent, you would love the food and the atmosphere here :) Parking: The mall parking lot is big and you will always be able to find a parking spot Kid-friendliness: There was abt 9-years old kid next to our table and servers were very friendly to kids!

Great food

The best Asian food I ever had, I had the spicy chicken yakisoba or something like that and it was so good.

Enjoyed our visit to this place. They made a mistake by serving us a couple of roles that were meant for another table but solved the issue fast. Therefore we could tast multiple sushi roles. The only remark on the food was maybe a bit too much cream cheese. Also also all the sushi places look kind of similair so it was good but not out of the ordinary.

I am satisfied with the food, but I realized the price is higher than other places. Convenient to place online orders for pick up.

Good foods, good service and reasonable prices!

nice decor. great food. if youre looking for sushi in the area this place is it

Was greeted by a friendly gentleman. Food is great and beer is cold! Will come back again (:

The best sushi place Ive ever visited. And the chirashi don is one of the best meals Ive ever had in any restaurant any where!!! Ive visited three times and eaten the chirashi don three times. Always heavenly and the same amazing quality. Already looking forward to the fourth time. Update: August 2023: The food is still amazing but its got too expensive for us, so down grading from 5 to 1 star, because its of no use when its so expensive, and we wont eat here any more. My wife and I enjoy our favorite dish each but the total for the two dishes is now $40 take out, and they want a tip on top of that. Its too expensive, sorry.

Food was delicious and the service was quick

I can not understand how the average star rating of this restaurant is over 4. The restaurant was noisy and the food was terrible. The food is coming out too late and my roll doesnt have a red sauce, but there was a red something on my roll..

My favorite place for having sushi just please work on the servers manner please its not bad but could be more friendly

Delicious food and great service!

We ordered for pickup, and it was some of the best sushi I ve ever had! Very high quality ingredients, tasted amazing.

Not food safe. Disgustting, disrespectful atmosphere. Extremely rude female Manager has no social skills. Avoid this place for sushi. Wife and I both got food poisoning and horrible Asian female Manager blamed it on our breakfast. This place is not food safe.

My new fav sushi place in tricities area! Everything we ordered was definitely freshly made, sashimi were thick and the tempuras were crispy We tried the Albap stone bowl and they came in hot stone bowls which kept the food warm until we finished every last bit of our food Servers were very kind and professional Would definitely be coming back here again Vegetarian options: They have vegetarian menu Parking: Good amount of space

I ve been to all the sushi restaurants in Port Moody. Hanayuki is by far the best amongst all. Staff are very friendly and both the quality and quantity of the portions are remarkable.

The sashimi is high quality. Rolls are on the creamy side. I was disappointed that my takeout order didn t include soy sauce, wasabi, or chopsticks. Never has a sushi place not included wasabi before, or soy sauce. It s unheard of. Hopefully just a one-off error.

My daughters birthday lunch. The food was yummy. We had the Lion King, Tako, Tuna, Salmon Udon, Spicy Tuna, spicy tofu, California, and Dynamite rolls.

The food here is great and staff is nice but they can get easily bogged down with to go orders which makes for slow service at times. Overall great place for sushi when Im in town!

Unfortunately I devoured my food before I could take a picture, but the salmon teriyaki bento was amazing. Fresh and delicious.

Large portions. Fresh quality. Average taste.

Best sushi in the tri-cities! Huge generous portions on all their bowls and bentos as well, excellent value.

Hanayuki is one of the best sushi places in the TriCities. My family has been ordering from here at least once a week! You might say that the prices are a bit high but the portion size makes up for it.

Grabbed some lunch to go and it was good for the price. Would come back for sure

The best place In my opinion

Excellent food, love it every time. Consistently excellent!

I like this Japanese restaurant.

Sushi is decent. Rude female waitress. Mask wearing zombie. Tipped 20% and didnt even get a Thanks ... Just tosses back the change and gives a blank look. Where has the hospitality gone? Next time Ill take ever dime back.

Amazing!! First time coming and theyre super accommodating and kind. And quick!!

Well everything so good and clean highly recommend this sushi restaurant