Subway in Port Moody

Worst service. Unkind and not good at work. I felt bad coming back.

Been here couple times at night and good service and food. Love its 24hrs <3

Rupinder had amazing customer service, better than I m used to at subway

Worst service ever

Worst subway I ve ever been, worse quality food, service is horrendous, employees seem to not give any effort, slow, they make you wait to pay, and help the people behind you, worst experience

The new manager, Parveet, is the most unpleasant and rude person I have ever dealt with.

The place is the best and the food is great

food was great

The new global signature menus are delicious. When your lifes so miserable and uncontrollable you have to give Subway 1 star review because you expect so much out of $10 build-your-own-sandwiches lol yikes. Food : 5/5

Garbage

I visited in this subway and a girl named Rupinder was on her shift...she greet me very nicely with her cute happy face and i like her way of talking.

Fresh produce, quick service, big smile. I was happy :) Food

Thank you for the free cookie with my Skip order. Fresh, good subs.

They are closed at night times almost every night when they are supposed to be open. When you call they say they are open but when you go. The door is closed and locked bjt open sign and all light are on. Almost every night.

I get subway almost everyday, and I have come to this location many times before. Tonight when I went January 3rd at 10pm a girl was working and was extremely rude. I order what I always ordered and received exactly half a portion of it. We also got a salad and the salad was not even half way full. The worst part was that she didn t know portions and didn t want to accept and was extremely rude. She literally added three singular spinaches and when I complained she rolled her her eyes at me. This was an extremely negative experience at this location.

I was at suter brook port moody with my son. We were hungry so we stopped by subway at 10pm January 3rd. We ordered 2 foot long cold cut, one 6 inch cold cut and 1 bowl of rice with vegetables toppings. We wanted 2 of the sandwiches in combo which includes chip and a drink. This will come to $3.29 extra. Not a problem. The girl who worked during that night, she charged me for only one combo. So i went back to pay for 2nd combo. The bill for the second sandwich combo came to$4.89. I told her that it should be $3.29, not $4,89. The girl srarted arguing with me that cash register says $4.89. And she says she cant change it. Only manager can. What a pathetic employee. She has no customer service what so ever. She doesnt even give good portions. She should not be in service industry. I come to this location occasionally time to time and never had this kind of experience. This girl employee is tarnishing the subway. If i was the owner, i would let her go.

Sometimes, when I dont feel like cooking, I go and order. Its nice to be able to eat conveniently. The fresh vegetables are impressive.

Most horrible sandwich / experience. Sandwich had spray on cheese, and incorrect in. For BLT one pc bacon. Had to prepay for pickup. Sketchy service.

Even though we got to Subway at 10.30, the lady cleaned up and refused to serve us warm sandwiches only cold ones because she already cleaned all the ovens. So why be open until 11?

One of the girls helping me looked like she HATED her life and job. She seemed so inconvenienced that I came in to buy a sandwich. Girl.. it s 6pm.. relax. The other girl (I think her name was Maneet?) was really nice checking me out on the register. As for the other girl maybe she was having a bad day? The other reviews here tell me otherwise.. she needs an attitude adjustment. I ll go somewhere else for food in Sutterbrook.

I love Subway, but this is by FAR the worst one. I ve been here several times always hoping for a positive experience but nope. Always a disappointment, the Managers are usually nice but the younger workers are rude and put no pride into making the sandwiches. Every-time I go they mess up in some way and I always politely point out the mistake but they will not own up to it. Example, stampede brisket is 4 rolls of meat, they put 3 on mine, so one side of the 12 had next to no meat. Bad bad bad bad!

Finally some good customer service at this branch german was i guess the girl s name, was very kind and good order taking skills

Best sandwich

This store probably has the worst customer service i have ever seen. Not only are they not helpful, their attitude is horrible. Multiple times the sandwhich was not wrapped well, and it genuinely looks like the staff hate their job. The customer service from this store stains the bright and joyful environment of suterbrook.

I went to buy two sandwiches at 10:30pm and the worker didn t want to make my sandwich. Yet the store closes at 11:00pm.

The employee seemed to be the only one who was working when I went in today. She was working on a pickup order. I waited a few minutes before she began my order. Then she started mine. Later on when the oven was done heating the chicken, cheese and bread, she left it on the counter for another couple minutes (to get cold) while finishing the pickup order. She then started to put the wrong veggies twice u til i corrected her, and gave me what looked to be frustration and dirty looks when correcting her. Didn t even get all my chosen veggies. I go here regularly and this was the worst service I ve experienced there. Wednesday March 2 7:45 pm.

Finally I found a nice subway. She made such a great delicious subway for me. I recommend This location to everyone

Worst customer service ever

Slow to get workers attention, then workers were impatient with my order. Fountain drinks were not working Overall food was delicious as always, but customer service could use some work

Need better staff, cant agree more with other comments!

She made best sandwiches ever!

Good preparation Nice staff Clean environment

Employees are rude and impatient

Update your hours if the store will be closed every other day around 9 o clock. Third time in roughly a month I ve gone by after 9pm only for them to have the exact same sorry we had to close early sign up if you need to reuse the same hand written sign that much you should just change the hours. (Also very disgruntled and annoyed employees every time I go here)

Ordered a meatball marinara, so not think the sandwich artist could speak or understand English. Did not know what meatball marinara was, added salami instead, and asked if anything else, of course we need the meatballs. We asked for banana peppers and honey mustard sauce, she then proceeded to add lettuce without being asked . Training is need for sure on listening and English. Service was incredibly poor, the whole ordering act was frustrating and stressful and the staff were rude.

I go this store customer service is totally 0 they treat very rude and don t put proper stuff which i told to her and he charged me money but give me only one small bag i take my other drink and salad that s very difficult for me she said we don t have bag thn she give me paper with i pay more then 40 dollars totally staff need chaged

verkeep the manager was very sweet and helpful with my decision making, this subway location is the best one i ve been to by far. They have a very friendly staff

Nice little place. Interior is a bit run down but the food is as good as any Subway.

staff seem to have an attitude.

Food is good same as other subway But the staff are not really happy. It does not match with other shops staff in Sutterbrook.

We live right across from this place and their sign is so bright we can read at night in our bedroom. Why must it be on 24-7?

Ordered online, several mistakes, ordered with combo and it wasnt included, obvious so I was able to get the drink and cookies, I also added bacon to a sandwich +$2, i didnt check as it was wrapped up and shockingly.. no bacon.. open up your sandwiches, they dont read the find print for the online orders and go with the headlines only I guess... not worth the drive back to get bacon or $2 back...

Extremely rude staff

What you expect from a subway. Good food. Good service.

I love the hours and the sandwich artists are always friendly!

Good sandwiches and very friendly staff

This is a much better subway. Good staff and fresh cookies unlike many other locations.

I don t know why but most of the staff that work at this location seem to have an attitude.

Best sandwich

Definite zero rating today I go there all the time but looks like new management took over recently?? 3 girls working in there today gave my wife and I dirty looks as we walked in, as we are a mixed couple and clearly that was not acceptable to them... They then proceeded to be very lazy in attitude and demeanor taking the order... They got the size of the sandwich wrong... Then they got my order wrong... Twice I had to tell them what I wanted...very simple request...2 different people got it wrong... unreal... I gave up and just ate what they made They could care less about getting orders correct or really have no clue how to make any of the sandwiches Not used to that from this location...has taken a huge step down hill

Excellent service

Always super clean and friendly.

Very friendly staff..great service

Good food, nice customer service

Staff was very unfriendly and rude.

They always get my sub right! Parking outside is limited but plenty available underground. They have one of those machines where you can mix your soda yourself and add fun flavors like vanilla and cherry. Reliable cheap lunch!

Ive been here 4 times including today That haven t been the best service but were okay except today I asked for BMT with Italian herb but the girl made my sandwich kept asking(? can I say it as asking, probably forcing) me you want pork, pork, right? so i was like .. got confused ... but said ok, yes cuz i thought wth... just have it .. and she didnt ask me cheese toasted but toasted my sandwich asked me what begi I want. I said everything she didn t look happy. Then she grabbed BBQ sauce bottled said you want BBQ, right? so I said no. it was little awkward and unpleasant experience in here

Went to this couple of times. Exceptional coustmer service from Karmjeet and staff.. Always welcomed the time u enter the store. Love to visit again.

A nice setting and atmosphere.

Not open at 8 on a Saturday. The place was cold and dark.

Open sign was on and the sign said they close at 11pm, we went at 9:50pm and they were closed.

Good cant complain. Not much to say. You get your food and go lol.

Great customer service and healthy food choices

Clean location but awful service. Apparently here is no such thing as a line to have your sandwich made.

Attentive staff at franchise store

Customers service is very good and very clean store

Normal service not very clean

Good subs, nice new location...