801 15 St E #939, Prince Albert, SK S6V 0C7, Canada
Mouth-watering crunch and juicy fried chicken bursting with Louisiana flavor. Explore our menu, offers, and earn rewards on delivery or digital orders.
The female manager on the afternoon shift is consistently rude and unapproachable. Whenever we try to place an order, she doesn’t pay attention to what we’re saying and shows no regard for customer service. Her attitude is unacceptable, and this is the second time we’ve had the same unpleasant experience with her.
Foods Good but the drive through been going very slow lately always asks you to park at the front wait for 6 minutes but order comes after 10-15 even happened with 1 regular chicken sandwich combo..🤷♂️🤷♂️
I just cannot believe what I’ve witnessed! The manger (the rude female one) dropped the serving tongs on the floor then she just picked them up and kept using them to serve chicken. She was mixing all of the chicken with those tongs. 🤢 then some chicken fell on the floor so she picked up the chicken off the floor with those tongs (I could hear them scraping on the floor) and she is still using them! Absolutely disgusting!
Such a great experience at Popeyes. Would definitely recommend everyone to come visit them. Really good customer service provided at Popeyes.
Literally waited half an hour for them to get my order wrong, then had to wait another 15 minutes just to get wings, asked for a refund and they said no? I’m pretty sure when I worked here it only takes 14 mins to cook the chicken. And I only got wings that only takes half the time to cook. So the reason for waiting so long ? And no refund ? Not a very good manager . Maybe needs more training properly? Costumer NOT SATISFIED .
Today me and my little family went to eat in for the first time we were all hot and dirty from being at a park..and the two lady’s that work there were giving us dirty looks and were constantly talking and looking at us like they were little teens laughing and talking making us feel uncomfortable, rude and disrespectful food was amazing but not the service
This Popeyes offers delicious, crispy fried chicken with a signature blend of spices that sets it apart from other fast food chains. The chicken is juicy, the sides are flavorful, and the biscuits are buttery and soft. The service can be hit or miss, but the food consistently delivers on taste, making it a worthwhile visit for fried chicken lovers.
Have you tried the chicken tendys?? Honestly, love these things. Love the crispy fries and the gravy. It was my first time eating in. Thought my food was taking too long but it's just because it was made fresh and came out nice and hot. Love the vibe in the store too. Bathrooms were clean and tidy. Had no issues finding parking either.
I order here quite often, chicken is some of the best in Prince Albert
Love it here. So much better than dirty bird
Excellent customer service and friendly staff.
Very polite staff and excellent service
Loved the place service was good loved it
Had an amazing meal and customer service here
Friendly staff. Great service.
The fries were awesome
Great food awesome service
Customer service was so good and love popeyes chicken
Their chicken sandwich isnt as good as advertised, good fries and I loved their gravy.
Excellent staff
Outstanding service
Great food with great staff
Good service and tasty food
Great wings,but they need more organization,I never got any napkins or asked if I needed condiments for an inside meal.
Popeyes chicken is freakin awesome.
Love that chicken!! And their perfect service Kid-friendliness: Kids really love the taste of your chicken Food : 5/5 |
Food was good Parking: All good Food : 5/5 |
Hot and fresh food
Very good service overall
Excellent service and awesome food Better than kfc and Chester . Definitely i will visit again .
Went there yesterday. Good food and customer service. Recommend everyone to go there
Amazing experience and amazing service.
Excellent services
It was a nice experience
very good Vegetarian options: healthy Food : 5/5 |
Excellent quality of chicken .
Love the Popeyes chicken
Great food, but its noticeable how the chicken seems to get smaller and smaller lately.
Seemed very confused. Left the drive thru window and waved me to front from sidewalk then asked questions about my order. Didnt get the large portion but wasnt charged for even though I asked for it.
Food is very delicious and staff is very good.
The food looks amazing and smells amazing but kinda slow with cooking the spicy chicken
Love the gravy takes a minute while you wait for food but its allways hot and fresh
Food is good however they always park you and wait 10+ mins Worth it for hot food but would not recommend if your in a hurry
Staff is very rude!! The manager is there but doesn t care the service is really bad
Love the chicken and staff members are friendly .soon visit again
Awesome
If you want great fried chicken this is the place to buy it & eat it. Not greasy like KFC & the quality is soooo much better. Kid-friendliness: Way better than KFC kids menu!
First time there, I enjoyed it and will go again
Good chicken sandwiches
Waited for 15-20 min for 24 nuggets. Either didn t care much or just prioritized other things. Will know not to order nuggets again.
Chicken was juicy and crispy, but the seasoning of the chicken tasted off from other Popeyes locations. There was a strong taste of what tasted like garam masala that was quite off putting. Service was good
Watch there delivery Drivers drop all the chicken on the ground and scoop it back up and take it in. I stopped eating as soon as I seen that.
best food
Love the chicken here
Placed a pickup order via phonecall, got there 5 minutes late and they had already given my food away. Took 20 minutes for them to remake my food on my lunchbreak. Excellent food, poor management.
I love popeyes. Such a friendly and positive atmosphere. Staff was doing thier job by helping me to get best deal of the day. Clean place. Hygiene was reallly good. Will come back again for having best experience and will surely recommend others too.
Best chicken in Prince Albert and great prices
Fast friendly service
I love the flavor of their chicken. The gravey I had was just great. Its a bit spicy, which might not be for everyone. The biscuit you get with your meal is amazing. Very friendly staff. Its a great place to eat. I highly recommend this place
Love the spicy chicken and those strawberry treats omg!
Excellent chicken, big and tasty, a huge step up from declining food and service at KFC
We Visited in the afternoon, Place an order for take out. dont remember exactly the time. Got an excellent customer service. Team member who serves to us shows a sense of urgency and great suggestive selling. Not quite satisfied with the value of money, but it was a great experience for us.. Good job..
Excellent service and food
I went there at 10:30 and they were closing at 11. Ordered 20 pieces of Chicken and they refused to make it because on the clock in the store said it s 10:45 and they said it takes 20 minutes for chicken to cook.
Worst experience.Untrained staff. Either change the staff or shut down the place.
I really don t want to give any star but really employees working there needs to be trained for guest welcome . To rude employees dont know how to treat your customers. never recommened this location.
I always had great time here. The food was good and so were the staff. Drive thru was good with expected wait time compared to how busy the place is. Overall, it was great.
Very good service and staff is cooperative and alway fresh food .
Waited 40 mins to be told that they accidently gave the order to someone else. They remade the order. Hopefully, they dont mess up again.
Just got the chicken. It was good, and I would buy again. Probably get the spicy next time.
They didnt even have tomatoes, 2 other ingredients and also didnt have half the sides that were on the menu. They told me through the drive thru while I ordered so I just left. Why even open if you dont have half the ingredients or food available. Thats never happened to me at any other restaurant. They also didnt serve girl dinner which is being advertised all over the internet so I was extra dissapointed since it was the only reason I went there.
The most disgusting debt machine Ive ever seen. When brought up to the cashier that it needs to be cleaned she laughed and set it on the counter and walked away
Radio was blaring like super super loud. Like could barely hear each other talk. Had to go outside and make a phone call. But asked the lady if she could turn it down while we were there and she kindly said l. Of course no problem so that was nice. Chicken was awesome. And hot hot. Fresh cooked.
Great food . Great customer service. Manager JAS and his team provide great customer service to me and my family . Love their chicken. I recommend everyone to visit this location. Important thing is that their chicken is HALAL.
Every time I go to order an apple pie they literally mess it up and give me some weird speciality pie! On Friday around lunch time I visited the store and ordered 2 apple pies to find out that they were speciality pies. I love Popeyes, but I am getting upset with the laziness of the employees. How hard is it to mess up on apple pie
Good food, friendly staff. Always a great time
ordered catering food it was fresh and delicious.
Great food, great service
Great food and service
Awesome food .
Perfect food . Great service
Excellent service by all the staff members
the staff are really nice and friendly, the food is always fresh
Good staff
Very good place to eat! Very fast service and freindly staff!
Great food and service.
Always get good service, kind staff. Huge shout out to the lovely lady with glasses who works the window. Shes always super sweet and courteous! Food
Great food and great customer service . Definitely came back
Great food
I love Popeyes. Had it before, but now I realize, its great. Nuggets are nothing compared to McDonalds or KFC nuggets. Popeyes are the best, and lets not forget the Cajun fries and gravy!!
Terrible service ( considering they stand behind counter talking in different languages as they keep glancing at you while you wait for your order. The n they are so busy talking to each other they dont give you half your food!
Best chick
I really Love the Quality and Taste of Nuggets and French fries at Popeyes kitchen Prince Albert.. I will visit again and Enjoy Chicken Nuggets and French Fries there.. Taste is amazing and Service is Really Appriciable with clean Resturant.. Must visit and Enjoy varieties of Chicken and others Items there. Thanks..
The food was perfect nice and hot cooked perfectly, fast and friendly service but the bathrooms could use a cleaning
Had a spicy flounder fish burger with coleslaw today for lunch. Delicious!
If youre ever wanting chicken, Popeyes is the place. KFC wishes they were this good.
Long wait, missing a couple things in my meal ... again and the staff arent that friendly
Horrible. I highly dislike the Prince Albert location. Dont get me wrong, we love Popeyes in other locations just this location is the worst of the worst. They ALWAYS mess up our order. We love getting home to find out half our food is missing after we asked them if everything was in the bag/box before we left the restaurant. Our bad for not digging through the entire order before we left the restaurant. Then when we call to talk to the supervisor on duty, they offer us 2 sandwichs to make up for it. I just want my money back at this point.
Went in waited 10 minutes no one served me. Went through drive through couldnt understand the person. Went back in waited 10 minutes again to be served paid extra for white meat only got one piece. How hard is it to get a order right. The place is to hot to eat in...
Went 3 times in the last two week my order was wrong. my food was drenched in grease. The place is to hot to dine in. The staff was pretty rude to me to when I asked them about my order
If there is a option for zero, I will put zero star. The customer service was so bad, seems like she doesn t really want us to buy anything there. Also the wings are looks like leftover food, dry and black
Absolutely love Popeyes. Must be made fresh tho and they never argue about doing that so perfect no complaints about the service. Some of the guest had spent allot of time in there without food tho so Im not sure what that was about. But the manager was very polite and friendly.
Awfull service. Every single time I come here they never have any chicken and its 15-20 minutes for the chicken. Its pretty ridiculous.
Good ambience , fast service and good place for fri d chicken ...... Reasonable
Very bad customer experience
The overall experience and the customer service was really bad probably should improve the attitude of the staff and become more pleasant
The food is just awesome. But never expect better customer service.
Had good customer service, everything was correct and oh my the food. That was the best fried chicken I have ever personally had in my life. Their food is amazing for real, worth a try any day.
Absolutely horrendous wait time in the drive thru! This is the third time I ve waited over 10 min at the ordering window and over 20 at the pay/get your food window. SO disappointed.
Ripped off. Charged higher price than what was on menu board and would not refund difference? Worst customer service!!
Popeyes Chicken is doing something right. The quality and freshness of the food is always spot on. Other fried chicken joints do not seem to have what it takes to compete. On this trip I had the 12 piece nuggets meal, served hot with fries. It was delicious and I think I will be back sooner than later. Parking: Great parking
Love that nuggets.
Best service ever and food world class.
Best customer service and good chicken.
Parking: Free accesible parking.
Best place in Prince Albert.
Best place in Prince Albert to eat chicken and friendly staff.
Best customer service and chicken is fresh
Great food and customer service
Sandwich are too good and service also
Didn t feel great after eating here and the bathroom was kind of dirty.
Terrible. The slowest service I ve ever experienced. The chicken has clearly sat under the heat lamps too long; dry stringy chicken. And half the sides are unavailable and the ones they have are greasy and gross. Too bad because Popeyes other places has always been good.
The food was delicious. However they dont seem very organized. Ordered online, went through the five thru. Waited 20 minutes at the window, was given the wrong order, they took it back and parked me. 10 minutes later I went in and asked for my order and they looked at me with confusion because they thought I already had my order. Another 15 minutes and I finally had my food. How much time do you have to waste today?
My experience was somewhat displeasing. First, I had to call for an employee to come take my order. When she came to the till I ordered two meals. Then I am informed that my food wont be done for another 10 to 12 minutes. Which isnt long. Fair enough, but first let me tell you about the chicken and fries that sat under the heat lamp uncovered the whole time it took to place my order, until our chicken was almost done cooking. At which time she took the fries to the back. What she took them to the back to do what with? Im guessing they reheated them by re-frying them or how ever they cook their the chicken. The other meal was spicy wings. I wasnt aware that my wings were ghost pepper wings, which is something Im not able to eat as hot peppers dont agree wirh me. I wish the lady wouldve informed me they only had ghost pepper wings. Now, getting back to where I left off earlier. They took the fries that had to have been reheated again and then had the nerve to still box them up with the chicken strips. I dont know about anyone else, but I like my fries hot and fresh. Not heated back up and then boxed up for my displeasure. Myself and the other person I was with ended up just getting a burger at McDonalds instead of eating what we were given. Im sorry to say all this. I understand the costs of things are high thanks to inflation but come on. People like their fries and chicken fresh. Not reheated or kept under heat only to be served later. Maybe it was because they didnt want to do their jobs and cook and were lazy. Idk. Parking: Wheelchair accessible parking and entrance. Lots of spaces to park in. Close to other businesses and restaurants to go experience. Plus they offer drive through Kid-friendliness: They offer a kid friendly atmosphere and Ive never had troubles when my kids and I went their to eat. Wheelchair accessibility: They had a wheel chair designated parking spot out front so that was a plus
Good
Nice place! Just wish the staff were more welcoming to us indigenous peoples
We have had the spicy chicken sandwich once a week for the last four months. Best chicken sandwich in the city !
Horrible. Slowest service ever and nothing fresh about any of the food.
Always a good experience at Popeyes!!
The fries were cold and the chicken was hard like it had been sitting under a warmer for hours. Really disappointing as we usually love Popeyes!
Good food...good chicken
This is 8 nuggets; half order smaller than McD nuggets and one is barely a bite. Have had them before and never as chinzy as this...not worth price today
Greasy
Go here.
This was my first time here. I ordered the chicken sandwich with Cajun fries combo. Apparently they have no fountain drinks so they charge you an extra dollar more for a bottle drink thats smaller than what youd normally get. The bag the food came in was almost see-through due to the grease content. Ive been to Popeyes in other cities and none of them were even close to that greasy. Its like they took the fries straight from the fryer and put them into your bag without shaking of the excess grease. Sub-par experience from one of my fave brands.
This place has awesome chicken
Horrible food and way overpriced. Biscuits were the only thing that was good. Would have been better if it was a box full of biscuits and throw the chicken out.
Better than Kfc I say
Get back to dining inside Should be get back to normal And friendly service
Great customer service,fast and efficient.