McDonald's in Prince Albert
800 15 St E Unit #100, Prince Albert, SK S6V 8E3, Canada
About
Classic, long-running fast-food chain known for its burgers & fries.
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I was eating the small fries I got from here less than 30mins ago and there was a hair in it...I found it by almost EATING it. They won't answer the phone. I did the survey just to let them know since apparently they don't answer phones at this location. I'm so disgusted.
Ordered cheeseburgers for the family, and everyone was sick after eating them, tried phoning the location to discuss with manager, no answer...thus I filed a complaint with corporate. will be contacting health inspector in regards to this poor food handing, I suspect the franchise owner will be less then impressed hearing about this from corporate. hire Canadians who care, instead importing people from countries with poor hygiene standards.
Love what they did with the Inside, Sadly it seems Dirty and the Service was a little Slow to Everything, Not even Cleaning the Bathrooms! But it's McDonald's, Who can resist a Mcdouble?
Now a full price poutine only gets you half filled box I guess. Or maybe the management needs to focus on training the crew better or maybe the management trained the crew this way in the first place. Value for customer's money = Zero. Value for owner's profit = Maximum
Terrible customer service. Coffee is different every time. Employees seem to be unaware of when someone arrives at the drive though. When I tried to place an order the employee was not paying attention at all. I was asked to repeat myself and the order was still wrong... I chose to leave instead of placing my order.
Food quality as usual at best, taste of fries, junior chicken, chicken nuggets and frappe was really good. Ambiance of the place was so so, it was gloomy, I think owing to less light. Staff were cooperative but busy in their talk, we're paying less attention to the customers. Washroom facility is there but they keep it locked all the time, I don't know than why to have the washroom in the store. I asked thrice to open bcoz my daughter wants to use the restroom. Don't offer to make as meal, they seemed to me less energetic, maybe due to workload or they didn't want to serve. Parking facility is there but not for many vehicles.
The cashier was slow and got our orders wrong, got 2 mcdoubles just cheese and ketchup, both had no cheese and one was missing a patty. Ordered 2 med 1 Lrg fry, got charged for 2 Lrg, 1 med. And fries were over salted.
Staff was cold rude & unattentive when i went to eat there in the dining area. Thats when we found out they don't give any drink refills anymore. I called there today to verify that there are no refills before I decided to post this & I got hung up on immediately after i asked. I called back 2 more times & they just picked up the phone & hung up on me. I'm extremely disappointed by the new renovation because this location now does not give any drink refills AT ALL. Which is so shocking for a Mcdonalds or any fast food or restaurant for that matter. This will greatly affect my future decision to go here or not. I think the decision to quit giving drink refills will be detrimental to this locations future success. If you do a simple Google search you will see how little a soda refill costs the restaurant. It's about 10 cents. The whole situation is absolutely ridiculous. Shame on this location & it's staff.
McPops are really good
Good fast food
Friendly staff. Received exactly as ordered.
Takes 15 mins to make one chicken wrap
When they tried to hand us coffee we didnt order I should have known we were in trouble. Wrong burger, no sauce for nuggets, no salt despite asking TWICE at the window, the food we did get was old and our drinks were both flat and terrible. $38 for two people. Unreal.
Horrible customer service. The food isnt the same anymore. The drive through worker was so rude numerous times. When it first happened I explained to my kids people have off days and its okay. But after the third time I will always tell people not to go there!
Meh. Its McDonalds.
The McRib I ordered was a huge disappointment to what I thought it would be like for dinner
They can t even serve breakfast at 4 like I went there at 4:45 still no breakfast lost me as a consumer horrible service
Stomache ache ensues flows lol Annoyingly rude staff, cutoff during order process then get angry when I want the order fixed this Manager leaves it for the next window to deal with! Get your Act together misfits I tell ya! Vegetarian options: None exist Dietary restrictions: Gone out the door in grease! Kid-friendliness: Not anymore!
I have no problems with the food, however the customer service staff of the drive through is very rude, I have worked under customer service too and i understand that sometimes it is hectic and you have to do it really fast, but it felt like the drive through staff is angry because she couldnt understand our english..
All was excellent
Theres literally nothing to eat for vegetarians. I tried cheese burger and it tasted awful. Their regular coffee was also not that much good. Im not gonna visit again. Vegetarian options: Nothing available for vegetarians.
#ThinkingHumanityTogetherAsOne Vegetarian options: It was tasty and well cooked, but next time I will need more onions .
Wonderful service
Fries were cold
Not bad went in for breakfast but they didnt have mcgriddles at this location
Parking: Great Food
They always get my coffee orders wrong and that ruins my whole day lol. And some of the staff attitudes are bad.
Comfort. Great food.
Good place to go dine Dietary restrictions: You can ask for dietary restrictions in your meal Parking: A very good place to go and dine in lots of parking friendly depending on which day it is its usually always busy Kid-friendliness: There awesome and friendly Wheelchair accessibility: Wheelchair accessibility parking right in front
personally, i think they should sell breakfast 24/7 and same with lunch, why can t i have breakfast at 1pm? smh!!!
Havent eaten at a Macdonalds since I was a kid ... place is awful
It has been great, and its gotten more of my business after the BTS meal, I get McDonalds as my go-to.
An average experience.
It s like every single time we go here THE FRIES ARE ALWAYS COLD! DONT MAKE FRIES If they re gonna be COLD AND NOT EVEN GOOD, tastes dry not to mention that. DO better, never coming her ever again.
Worst McDonald s I ve ever gone to
order was wrong, large fries was only half full. good job.
The buzz-in washrooms are annoying
Joke. I always have to pull ahead even when I order 1 thing. Takes forever and the parking lot will be stressful because they ask every vehicle to pull ahead. Absolutely terrible
The food couldve been better but all and all a good place to eat.
Very clean
Worst McDonalds Ive ever been to. McDonalds Detroit is better than this. Service absolutely sucks, they are rude. 1057am they refuse to make lunch ... order food any other time and its cold, burgers look like bombs went off in the box. Gordon ramsey of McDonalds couldnt turn this dump around
Excellent service by the night shift staff! I work till late night, and usually go to McDonalds for a snack. The one difference, I experienced between 2nd evenue McD and cornerstone Mcd is that, staff working at cornerstone night shift is fabulous and eager to help customers, regardless of time and order. 2nd Ave McDonalds stops receiving food orders after 3:45 am to 4:35 am. I don t know what they do for 50 minutes of time. I am well aware about system closing process, it takes maximum 25 minutes, however I have never received food at 2nd ave Mcd at night. On the other hand, cornerstone McDonalds always serves food to customers, almost all the time. They follow the closing process on punctual times and keeps their customers happy. So I would request, if anyone is thinking about McDonald at night time, Cornerstone McDonalds have great staff, who care about you!
Fella at the window was yelling at me, ordered a beef burger and he gave me a chicken burger instead, also yelled at me to back up my car so he didn t have to leave the building when he had to deliver my food to me. Food was also cold
Awesome
Food and customer service is good , Surrounding can be improved
Quick friendly Service
Convinient and good place after doing groceries
Good service
It was a good experience and the chicken cheesy burger was tasty... Their service was also very fast and the atmosphere was also good.
Excellent. Good food.
Im going again
It was nice .. the service lady was smart and brilliant
Food, drinks, and coffee
We ordered McMuffin and they gave us McGriddles . This is not the first they did it.I don t know what they are doing , management should do something about it as they never listen to a word customer said. Thank you for the service as we will never visit them again. Staff between the midnight till 5 am are more likely sleeping.
Found a baby cockroach in my mcchicken burger. Employee was kind enough to offer a new sandwich buy my stomach turned and I couldnt bring myself to eat the new one. Please take care of your infestation!
Is MacDonalds, the only issues I find is sometimes with the employees having attitudes or not very friendly. But it is a fast food place, cant really blame them either
Its a good place to eat for a fast meal...other wise its not very healthy...
You get harassed by homeless people begging for money,ruins the experience..
Nice
How hard is it? Wheres the break down in operations? From me voicing what I want to trade my money for and what this store gives me. They repeated it back to me and then gave me something else. The deal is the customer requests a product, The seller agrees to trade their product for the customers money. Just imagine you gave me the food but I didnt give you any money, how would McDonalds act. Well, I gave you my money and you gave me relative garbage. 1 star because because thats as low as it goes.
Went thru drivethru. After we get home discover super long hair mixed right in with the beef in my quarter pounder! Would have asked for a refund but you didnt give me a receipt! Not sure who to blame more - you or your meat supplier. McGross!
Hey I always got a deal when im at the wits end thanks mcdonald 1 dollar Express
If there s a 0 rating I d probably not even put that. I went through the drive thru here to place my order, before I could even speak the guy started telling me that I can t place the order because there s not enough people, although he accepted the front 4 cars and they went through. When I asked when can I expect it to be free and when I can order, he just bluntly told me he s doesn t know and I can t place the order. Absolutely terrible experience. I always used to go here but never going back again to be humiliated and treated differently and racially
As good as drive through gets
Ok
Drive thru order taker did not punch in all my order and they would not admit it was their mistake... get better order takers...also large fries where more like a medium and only 8 nuggets in the box that was suppose to be 10..
Good food
Its McDonalds, what else can I say
Just went in to use the bathroom, I would rather starve than eat there, yuck
Who doesnt love Mickey Ds from time to time
that one
Solani is such a great worker. So kind and understanding. The food is usually good, but I tend to get cold fries.
I guess they have a secret sandwich called the Land, Sea, and Air?
Never gives us straws. The sauce was exploded and smeared on the other sauces. Chicken nuggets dark dark brown. Coke was barely filled just over half way and no salt on the fries. This McDonald s used to be good but lately it s been terrible.
Its quick
Wait 30 min for my food eat and it s cold. My poutine didn t even have gravy worse place ever
Great place for a coffee
I don t know if there is new management or if it s just been a regular occurrence lately that there is basically ZERO customer service. I WOULD NOT RECOMMEND!! Several times there were fries with black specs covered and or they were uncooked. This is the 7th time coming to the same restaurant to have mixed orders and have customers waiting outside for their food. If you have or want to get FAST AND CONVENIENT FOOD DO NOT COME HERE.
nice breakfast and coffee real good service
Its McDonalds
Coffeeeeeeeeee.
Nice place to eat!!!
Always so good
Service is best in the city.
Fast drive through
Very fast
If I could share the picture I would. The nuggets my husband got were disgusting. I dont understand how someone can look at overcooked or regardless disgusting nuggets and think its okay to serve.
Still love big Mac but the fillet fish is gonna replace the burger ....its just enough
Good food, fast service
Rotten Ronny is the closest thing to garbage you can ingest. Millions of heart attacks served!
Like there fountain pop and fries
Almost every single time we go to this McDonalds my order is always wrong or missing items on our order. Just came from there and my childs happy meal only had 1 nugget.
Was awsome
Still a little slow going through the drive-thru but otherwise pretty organised
Extra greasy like your auntie mlaaaaah
Picked up some chicken nuggets and fries. Staff where courteous
Nice people who work there
2 sundaes and 1 cone took over 10 minutes. Ordered online as dt was busy and chose curb side. Then waited and waited...
Only thing that Melfort McDonalds has posted open 24hour WRONG they open at 6am closes around 9 or 11 pm false advertising. Parking: Lots of parking Kid-friendliness: Kids menu Wheelchair accessibility: Handicap parking and door large stars for
Its McDonalds
Nice food and good environment
It was perfect no complaints.
Very good coffee!!
McDonalds has delicious burgers and fries
Very rude service. Mixed up my order when I asked for my order I got a very warm drink and fries. The girl was very rude.
Most disgusting place to get food found a fly in the drink I don t drink fountain drinks do to watered down pop
Terrible customer service
Smells like puke consistently. Worst smell in the world and makes you want to barf yourself.
I have stopped eating there as the food doesnt agree with my stomach
no communication from front staff with other front staff
Like every other McDonalds....
Tried the new Mc Crispy meal. It tasted great! Meal was nice and hot!
Food is always mixed up is one of my biggest problems with them. Fries not cooked to crisp or else cold, greasy and soggy. Asking for specific request ie, no onions they still put onions
Unfortunately order was wrong..came with cheese and ordered without. Also I have to wait for my coffee 15 mins.... and then the coffee order is still wrong.
Took 1/2 an hour for a coffee and muffin
Cant go wrong with McDonalds, always a great quick lunch. Just with the Cornerstone location wish they would do something about the junkies bagging for money from customers
Vey nice
Fast Service.. Great Workers !!
Very friendly and efficient staff.
Coupons are great, love the mcgridels breakfast sandwich. Hate to say it but the mochas are terrible
Situated in a convenient spot
I got a bad order one night leaving town. Sauce on top of my junior chicken. When I was going through town, I stopped in and let them know about my wrong order. They replaced it lickety split. Great customer service
I enjoyed my stay. I used to live nearby and Everytime I stopped by for my coffee and muffin I had friendly service with a laugh almost every morning.
ALWAYS fast & good.
Absolutely no rush. Nobody was taking their sweet time, in and out fast and efficient. Now that is what I call service
Aint bad
Got my food
Ice cream machine= never broken
Being
Great service, have the best app of any company and so efficient
Best coffee in town
McDonalds on 2nd ave is always on point they rarely mess up my orders and food is always hot and fresh.
Always forget something or they always over charge I recommend the one up the hill.
Have to go there yet
If you want to exercise, come here
Garbage good!!
Got wrong burger, sometime missing meal arent in bag. Please check inside before your drive away
