Best Western Marquis Inn & Suites in Prince Albert

602 Marquis Rd, Prince Albert, SK S6V 7P2, Canada

★★★★☆
(679 reviews)
Categories: Hotel

About

Laid-back rooms & suites in a low-key hotel offering a restaurant & a bar, plus free breakfast.

Website
bestwestern.com
Address
602 Marquis Rd, Prince Albert, SK S6V 7P2, Canada
Plus Code
57J7+C8 Prince Albert, Saskatchewan, Canada
Time Zone
America/Regina

Services

Photos

Reviews

3.8
★★★★☆
679 reviews

Most Mentioned

desk (22) clean rooms (18) check in (16) dog (11) housekeeping (11) bag (10) bed bugs (6) security (6) coffee machine (5) gift (5)
5 stars
250
4 stars
216
3 stars
97
2 stars
30
1 stars
86
★★★★★
December 15, 2024

Came for sports stayed the night. Heard some drunk people yelling in the hall at 3 my friends heard some aggressive pounding all night long from the floor above. Also someone in the next room banging on the wall and yelling you break it you buy it. Also one of my friends fell asleep in the tub he didn’t drown we think. The spicy peppercorn is a good spot to eat and DON’T try to walk over to the co-op the crosswalks dont mean anything. In conclusion the real pa experience.

★★★★★
November 28, 2024

Fridge, microwave, coffee machine, safe, comfy beds, desk, everything you need in N.Am hotel. Excellent and welcoming check in service. Free breakfast. Special recognition to Perry at front desk, welcoming, responsive and helpful.

★★
November 11, 2024

Did not feel safe, others staying there were pretty transient and partied most of the night. Hotel staff could be heard ‘dealing’ with them however did not change the boise level. I was accidentally booked here but will be sure to never stay here again. For the price paid, there are far safer hotels.

October 9, 2024

EDIT: SOME MADE UP EXCUSE AS EXPECTED. STAY AWAY. Well if you leave anything in the room its free for all for the maids to keep or throw out. I bet they would have much use for my toiletries and dirty clothing items, left in a backpack. Plus the bad part is now I left an old phone in the backpack which I used for wifi. Called the next day, no items returned to the lost and found, highly suspicious. Definitely, desperate for taking other peoples things. But not surprised from the people who run the hotel. Edit: It was definitely left behind, no one else would have access to the rooms, just maids and staff, but make up false claims no one took it, foolishness. This shows your character and how you are dishonest thieves. I have also see first hand how your staff treat guests there, yet gladly accept federal money for these customers. And hiring staff with more federal tax dollars. They sure know how to milk the system. You deserve a zero stars. I see you have plenty of bad reviews and paid phony reviews from your family and friends.

★★★★★
October 8, 2024

It’s a nice hotel/motel. Rooms are clean. I personally like the second floor, stayed in a very nice room and even had a nice little towel animal on the bed. Shows that the staff cares even on the little stuff you take for granted. Third time staying here and it really is worth every cent. It’s older but that doesn’t take away anything. Breakfast was great as well.

★★★★
August 25, 2024

Stayed here 2 nights, rooms were very nice, hotel clean and tidy! Loved the vintage hallway carpets, very 80's vibe! Staff very friendly and helpful! Breakfast was great, loved the variety 😋! Very reasonable price. We will definitely be staying here again!

★★★
August 15, 2024

This hotel needs a definite upgrade all around. There were shady characters hanging around at the entrance, and it was a scary experience. The checkin girl was very helpful and friendly! We were thanked for being diamond members, and were given a water each at checkin. Our room definitely needs some repair, as the stuffed headboard had a large piece missing at each bed.

★★
August 9, 2024

The staff were kind and helpful if asked, but you literally need to request service for everything including daily towel change. They say the hotel is old, but that is not an excuse for the cleanliness To say the room was dirty does not encompass how long it has been since the room has been cleaned properly. The headboard is peeling, The tub ceiling is molding, our toilet lid wasn’t even the right size and we had to stick her fingers underneath to flush the toilet. The room was so dirty. We had to ask floor to be mopped because our feet were sticking to it. Even after they mopped it, there was still hair and dirt underneath the vanity… It was truly disgusting. There was dried up food in our fridge, food spilt on the wall. One of our pillows was so stained. We just threw it on the floor.

★★★★★
December 21, 2024

Perfect for staying the night, rooms are very well cleaned it smells, nice and very welcoming

★★★★★
December 15, 2024

Okay service

★★★★★
December 8, 2024

Great Stay! Enjoyed it well

November 22, 2024

Security was a creep towards my girlfriend and followed to my room then proceeded to kick me out in the middle of the night and I paid for two weeks and only stayed 4. Safety: Security was a creep and kicked us out in the middle of the night then proceeded to rush us out so idk if I forgot anything.

★★★★
October 22, 2024

Staff was always kind and efficient. My room was clean. Few things missed. Breakfast is decent and the rates are great.

★★★★★
October 22, 2024

Quiet and clean rooms, great staff and nice to see the door locks updated :)

★★★★★
October 22, 2024

Good rooms and perks, cutest towels in Saskatchewan :)

★★★★
Local Guide
September 22, 2024

Need better wifi, couldnt even use the wifi, a month after we stayed there, they are trying to charge me another $286.00 and they do not know what the charge is for. We paid with a gift card and a credit card.

★★★★★
Local Guide
September 22, 2024

It was a last minute and needed a room for two nights there was only one room with two king sized beds available it was at reasonable price the room was very clean and comfortable would definitely stay here again when we come back plus they left a nice note with a elephant towel decor on one of the beds Nearby activities: I skateboard and theres a really nice skateboard park down the street bonis

★★★★
September 22, 2024

Clean place, friendly staff! There was a note from the cleaners welcoming us for our stay, next to a towel folded to look like Dumbo. ( even had his feather!)

August 22, 2024

WORST BEST WESTERN EVER!!! This hotel is definitely NOT Best Western worthy!! The place is run down, don t even have a full set of tow to start with, hallways to my room smell like Piss!! If I wasn t so tired after driving 11 hrs today and only booking here because the other town I was in had no occupancy left so I drove backwards to stay at this location just to find that it is a stay over for the Casino close by This hotel isn t even a 1 star. Far cry from where I was booked into last night and where I will be staying tomorrow night. I will never return here and will be do a trip advisor as well as a public post on this hotel site. Also asked for non pet friendly room and it has definitely had pets in it, because you can smell them! Kid across the hall hollering for his dad because he left the room.. I stay at Best Western Hotels because I don t like staying in Skid Row hotels! Well this one definitely is Skid Row! Very sad Best Western! Should be stripped of its name! Very disgusting and dissatisfied Rooms: WORST BEST WESTERN EVER!!! This hotel is definitely NOT Best Western worthy!! The place is run down, don t even have a full set of tow to start with, hallways to my room smell like Piss!! If I wasn t so tired after driving 11 hrs today and only booking here because the other town I was in had no occupancy left so I drove backwards to stay at this location just to find that it is a stay over for the Casino close by This hotel isn t even a 1 star. Far cry from where I was booked into last night and where I will be staying tomorrow night. I will never return here and will be do a trip advisor as well as a public post on this hotel site. Also asked for non pet friendly room and it has definitely had pets in it, because you can smell them! Kid across the hall hollering for his dad because he left the room.. I stay at Best Western Hotels because I don t like staying in Skid Row hotels! Well this one definitely is Skid Row! Very sad Best Western! Should be stripped of its name! Very disgusting and dissatisfied

★★
August 22, 2024

Friends room had bed bugs. Only got 15% off for that. I think the room should ve been free. Sheets from the contaminated room were just thrown out into the hall afterwards possibly contaminating the hall.

★★★★★
August 22, 2024

The hotel itself is not exceptional however the rooms are extremely clean. The staff (especially housekeeping) go above and beyond to make this hotel stand out above the rest

August 22, 2024

Checked in this evening. I m away a lot for work and always do a bed bug sweep but have never found one until I arrived at this location. They were going to give me another room, but no, yuck. I m not sure if they re taking this as seriously as it needs to be. She had me air drop the photo to her. Rooms: Bed bugs

★★★★
Local Guide
July 22, 2024

Safety: To many homeless people hanging around the hotel. Alot of smokers smoking in front of main lobby entrance. Rooms

July 22, 2024

Decent sized rooms. On check in the man at front desk said no reservation and was trying to send us across town to other Best Western until we pulled out our confirmation number. Then room was only half cleaned. Febreeze and bottle caps left on floor and dirty. No other rooms available and air conditioning did not work. Stickers on wall by window and kids drawings on furniture. Never seen anything like this before in a hotel.

★★★★★
Local Guide
July 22, 2024

Pleasant surprise. Stayed 3 nights with a group of colleagues and friends. I was initially hesitant after reading some of the google reviews, but I was very happy throughout the whole stay. Professional, kind and efficient staff, well-equipped and clean rooms, good complimentary breakfast, good location, etc. I would definitely recommend this hotel to anyone visiting Prince Albert.

Local Guide
June 22, 2024

Room smelled of cigarettes. I paid already but still getting charges for the stay. Customer front desk is awful said to call back another time.

★★★
June 22, 2024

A couole front desk staff very unpleasant from the beginning. One female staff in particular, wasnt very helpful and made stay unpleasant. Food was great but not much variety. Servers were very kind. Majority of the cleaning staff were so helpful. Giving a 3 for the rate and the manager who is very kind. Great place for the price.

★★★★★
Local Guide
April 22, 2024

Was a very good stay...thank you Best western

★★★★
Local Guide
April 22, 2024

Nearby activities: Close to Hockey rink Rooms

★★★★★
Local Guide
April 22, 2024

Pretty nice hotel rooms are very clean and spacious bathroom is very roomy as well I would definitely recommend

April 22, 2024

Fix your door locks. Went through six sets of key cards. Was locked out of room and housekeeping master card and guest services master card did not work. Inconvenience of never knowing if card would work or not severely impacted stay. No offer to adjust rate dues to ongoing issues and hollow apologies for issues. Maintenance staff that had to fix issue seemed like he was bothered to be doing his job. Rooms: Need to make sure card system is functional. One error is acceptable. 6 is NOT

★★★★
Local Guide
April 22, 2024

The room was clean. The bathroom was great and rugs clean. I did not like requesting towels. I feel as if these should be replenished daily. The booster chairs were not clean and initially when I asked for them to be cleaned, I was told that this is a self service hotel. Besides that our stay was good. Rooms: Clean sheets, fresh smell. Safety: Great location in PA Food and drinks: Warm and fresh meals Noteworthy details: Clean rooms

Local Guide
April 22, 2024

Front staff were really rude.

★★★
Local Guide
February 22, 2024

This Best Western is a good value. We paid $109 before taxes though a corporate rate. The rooms were clean and had a microwave, fridge, and coffee maker. The room was clean, but worse for wear. The headboard was ripped and the decor/colors reminded me of a 2000s Tuscan-inspired kitchen. Not detractive to a safe comfortable stay, but this is a review. Our mattresses were okay, pillows were thin, but the location of our rooms (115 and 116) on the main floor) were noisy. Lots of noise from other guests until late in the morning came into the rooms. The included breakfast was standard, but hot and fresh. All the front desk staff were exceptionally helpful and attentive. I appreciate the early check in they gave us.

★★★
Local Guide
February 22, 2024

Its in PA :/ otherwise good

February 22, 2024

If you stay at this place watch your credit card they will try steal of you they try to charge me for an extra night and I wasn t even there I wouldn t stay there

February 22, 2024

i stayed here with my hockey team and every room (15) had bed bugs. Also there were doritos in the bed. don t come here.

Local Guide
January 22, 2024

Terrible

December 22, 2023

While coming out of the shower I grabbed a folded towel off the rack and a used crack pipe fell out and smashed, will not stay here again!

★★★★
Local Guide
December 22, 2023

Food and drinks: Service was great! even tho they were training a new staff member. The food was delicious . Rooms

★★★★★
Local Guide
December 22, 2023

Nice place. Friendly staff, very helpful.

Local Guide
December 22, 2023

The room was utterly Disgusting! It looked like something out of the 70s. It was so dated and unclean. This place needs a serious make over or demolition! I wouldnt stay here unless you enjoy run down dirty rooms!

★★
December 22, 2023

The bedroom was comfortable and clean but I was over charged at restaurant and the food presentation was horrible. Definitely not a 30 dollar burger and poutine not dressed up no coleslaw no pickle nothing! The waitress was nice but clueless. Definitely will be looking for a new place to stay because of the over charge the restaurant is trying to charge ppl on medical trips extra then the reg price not acceptable at all! And the contential breakfast was a joke pre-made scrambled eggs no spices nothing and blackened sausage that was probably sitting for a couple hrs before being put on their small line of 2 things eggs and sausage. No coffee tried to call the cook or anyone in the back to make more coffee no answer. Im a cook in the bushif your needing a new cook Id be interested cause this use to be a nice place to stay but definitely not 62 dollars for 2 burgers and poutines.

★★★★★
Local Guide
December 22, 2023

Clean and properly attended hotel. Lots of parking and unquie room decor.

★★★★
December 22, 2023

Clean & quiet! The fries poutine and bison burger was delicious and the service was excellent! 10/10!:)

December 22, 2023

Room was clean but could be cleaner, toilet paper in the garbage bins which wasn t from me and my fiancé. Stink bugs and big ones in the bathroom. There s a warning about carbon monoxide and who to call if you have breathing problems, which is concerning. The menu for the restaurant doesn t change no matter if it s breakfast to supper and the breakfast they serve is disappointing. The service is okay but I wouldn t say it s the best. Would not recommend honestly. Food and drinks: Only thing tasty is the orange juice and the French fries. Old milk and eggs with sausage is served for breakfast and slow service like really slow. Wouldn t recommend.

Local Guide
December 22, 2023

Making swiming pool at the Parking Lot Very Bad parking Rooms

★★★★
Local Guide
December 22, 2023

~ aka Baileys... mellow and relaxed mood setting, plenty of slot machines, good yummy menu for pub food, and the best of it all, is Tammy the bartender! Shes an absolute sweetheart! ~

December 22, 2023

My gfs charger got stolen from the house cleaner, walked in on her without knocking, took some of food. Called them and they don t want to help the situation.

★★★★
Local Guide
December 22, 2023

Nice place to stay in

Local Guide
December 22, 2023

Lobby filled with garbage public washroom very filthy with only one toilet working. A men staff tried to use the women washroom. I told front desk garbage is overflowing and it s very filthy he blamed housekeeping and continued being on his cell phone. He talked about my complaint to other staff but nothing was cleaned within the hour of our arrival. Our room and bathroom is very dirty no other room available as it s full occupancy Filthy

★★★★★
Local Guide
December 22, 2023

Very friendly and helpful staff,excellent room,great continental breakfast,great access all Prince Albert,and great price for the room.will stay again in the future. Nearby activities: We stayed for Spring concert for St Marys high school.cause it was late when concert over.

★★
December 22, 2023

We had reservations for over a month, we were informed our rooms weren t ready it was 4:00 in the afternoon! We had reserved 3 rooms! First room got ready, but we waited for the other 2, we were given keys for room 119 it had other guest in it, we were given keys for room 118 it was not cleaned, we waited until 5:10 pm for our 2 rooms. They hurried and cleaned them, the 2 girls we re working hard to get us into ours rooms! The problem was the 4 employees behind the desk, they were confused, they gave keys that didn t work, they gave keys to rooms with other guests in it! They gave keys to dirty rooms! Since it was a BW we expected better! We haven t found that great place to stay in PA yet!

December 22, 2023

I booked 2 rooms and found them to be very smelly and dirty .House keeping does not clean your room unless you specifically ask them.Hallways has garbage strewn down both sides smelt like pampers and rotten fast food .I recommend that nobody should stay here P.S. someone took 10 beer from my fridge .I only wish that I had taken more pictures Noteworthy details: Front desk personnel are terrible and should be fired

★★★★
Local Guide
December 22, 2023

Comfortable

★★★★★
Local Guide
December 22, 2023

Hotel decor is a bit aged, but my experience was good. Everything felt very clean and breakfast was decent. Check in was smooth. Location was good and easy to get where I needed to be.

★★
Local Guide
December 22, 2023

On check in we were rudely told that they were very busy and to check in after 4. We came back after 6 to wait again to get checked in. Our room s air conditioning wasn t working and requested to move or get it looked at. We were told the maintenance team doesn t work weekend and there were no rooms. It was 28 in our room the weekend. I then asked for a fan and was given a two legged broken one we leaned against the wall to move air. The breakfast area was closed for both days as staff said they had a busy week. We had multiple issues with our key not working and at one point waited in the hallway for 15 minutes for staff to find a way to get our door to work. On checkout I was given a dollar discount and was told nothing can be done. We were there for a ball tournament but our team will not return. Many of our teammates were given dirty rooms. Some left to find another hotel.

★★
December 22, 2023

House keeping had to be chased up before being done

December 22, 2023

fraud owner. hired people for SNIP but did not pay anything after doing work

December 22, 2023

Room was unclean. Tub was filled with dirt, garbage in the drawers and food and bits of garbage all over the floors.

★★★★
December 22, 2023

Kavita is one of the front desk workers and she has been great and friendly and kind. I was not expecting to stay this long at this hotel due to a family situation with my father in the hospital here in Prince Albert. It s a tiring situation and her warmth and kindness asking how my dad was doing in the hospital is very much appreciated. Thank you Kavita.

★★
Local Guide
December 22, 2023

Was here 5 years ago had a great stay. Was there yesterday, totally disappointed in the dirty, not cleaned room they put us Im at first. THEN moved us to another room that appeared ready, but upon closer inspection, the bed coverings were visibly stained, the bed sheets had stains on them and the tables were sticky. I dont know why this place has gone downhill, but I dont think Ill be staying here again on my next trip through Prince Albert.

★★
Local Guide
December 22, 2023

This motel is old, smelly, dark, and has uncomfortable beds. It had a poor breakfast with an attendant who could have cared less about service.

★★★
Local Guide
December 22, 2023

Rooms need new carpet staff are great food is so so

★★★★★
December 22, 2023

The breakfast was fantastic, quiet rooms, and great staff!

Local Guide
December 22, 2023

Reheated food

★★★
Local Guide
December 22, 2023

Nice place, great service .. lot of room for improvement

★★★★
Local Guide
December 22, 2023

Nice

★★★★★
December 22, 2023

Thanks manpreet for such a clean room. All staff is very friendly and helpful. Great service

Local Guide
December 22, 2023

Very noisy property. Poor service from staff.

★★★★
December 22, 2023

Staff is very friendly, rooms are very clean. The only thing I found was in routine checks for bedbugs noticed they had covered the box springs with a makeshift cover and the boxspring looked like it had been taken from a dumpster. The mattress was in excellent condition though and very comfy. We would stay there again. Food and drinks: Lots of restaurants and amenities around.

December 22, 2023

What a terrible hotel. Shady folks walking around parking lot. Didn t feel safe. Key cards only worked for maybe 24 hours. Breakfast still either frozen raw or soggy. Front staff that laughed when told them the issues. Very poor display of a great brand.

★★★★★
Local Guide
December 22, 2023

What a great place. I went to the offsale and took a bottle of Bigfoot vodka back to the room. Great staff great value

★★★★★
Local Guide
December 22, 2023

Good value for price. Elephant towel, housekeeper note and courtesy call a nice touch.

December 22, 2023

Beds are too hard. Rooms too crowded with a narrow aisle for work gear, causing a tripping hazard to the bathroom. The food is very over priced. HR wasnt kind. They refused the company credit card for damage deposit and required personal, DESPITE the company I work for always listing themselves for damage deposit. The Wifi autodrops consrantly which led to me accidentally using up my dataplan from watching movies. I need to have data because I work remote. Key cards stop working after two tries. Id love to walk into my room after a 14 hr shift with no hassle, but I have to walk all the way back to front desk for them to remaganize the keys. Despite all the headaches, they dont even have a pool. I hate it here. I will never stay again. Fishing lodges might have yellow water but at least they have places so I can drive my ATV. Walkability: Rooms too crowded for gear. Have to leave it in the narrow aisles causing a tripping hazard. Food and drinks: Over priced. Noteworthy details: No pool. Not wortg the stress. Dont do it.

Local Guide
December 22, 2023

We just finished eating when a fight broke out on the balcony above the restaurant. A Dad pounding his son-in-law for beating his daughter behind the hotel doors! #EvilBegetsEvil Not the best digestive stimulant!

★★★★
Local Guide
December 22, 2022

It was a very clean place. The dog room was great. I have found that some hotels pet rooms mean you are staying in a smoking room and this is not the case here. Will definitely stay there again.

December 22, 2022

Bathroom was very poorly cleaned, hair all over bathtub and shower

★★★★
Local Guide
December 22, 2022

The staff are really nice and polite. I would definitely come back again

★★★★
Local Guide
December 22, 2022

Good access.

★★★★★
December 22, 2022

not bad

December 22, 2022

Bad Securities

★★★★★
December 22, 2022

Every time Im in PA , I loved to stay in this hotel as the staff were so amazing. They were extremely accommodating and friendly! Clean rooms and comfortable beds.

★★★★★
Local Guide
December 22, 2022

Very nice staff , best value in PA (I stay There lots). The breakfast was really good, lots of variety. The gentleman running the breakfast was really friendly and helpful, so it made a great start to my day.

★★★★★
December 22, 2022

Clean, quiet, updated rooms, helpful check-in staff.

★★★★★
Local Guide
December 22, 2022

Have not stayed in rooms

★★★
Local Guide
December 22, 2022

Pretty basic hotel.

★★★★★
December 22, 2022

Great staff, very friendly! Rooms and price was great!!

★★★
Local Guide
December 22, 2022

I feel torn with my review of our stay. The staff at the hotel were amazing and very accommodating. Rooms were clean and cozy. The only issue was the location of our room resulting in a lack of sleep. Our room was on the north side of the building facing the Chinese food restaurant. There is a guard dog in the fenced area that barked at the constant flow of people walking through the alley thoughout the night.

★★★★★
December 22, 2022

Best ever. They treat people awesome

Local Guide
December 22, 2022

Stay elsewhere. We came from Calgary to Waskesiu to camp for a week, but were chased out by a tornado warning. Within 2 minutes of arriving, my son had a slice down his shin about 3.5 inches long. The metal bedframe was too big for the mattress and was hanging out approximately 6 - it was covered with a sheet so you couldnt see it until you walked in to it. He was bleeding and the gash is pretty nasty. We notified staff right away and we were told that they had recently switched beds out which explains the mismatched size of bed vs bedrame. No apology or any remorse though. He said he would add it to our file for the manager and mentioned a heavy discount for the issues we encountered. In the morning when we checked out, there were no messages or mention of it for the manager, of course. 3 bathroom towels were stained heavily. They were hanging on the rack openly visible. We found a rotting banana beside the bed. Literally, there was mould growing on it. There was a high, likely homeless person sleeping in the doorwell and when we complained about it nothing was done. There was a lady in the lobby at 12am swearing anf yelling so loud on the phone- right in front of staff. And no one asked her to leave, she just carried on. It woke me up, and I went out to see what was happening myself. Breakfast was terrible. The pancake machine broke down 3x when we were trying to use it. Sausages were pink. Coffee cannisters were empty. No offer for a new room when we notified staff of these things. But they gave us a $20 discount. Im honestly thinking about calling a lawyer because of the bedframe gash on my sons leg. Apparently its only worth $20 and not even an apology. It was 100% an injury that could have been prevented by this hotel, but wasnt.

★★★★
Local Guide
December 22, 2022

Service here no matter where you are is great. Security here makes BAILEYS lounge one of the safest bars in Prince Albert. Beerstore prices are better than many other offsales price in the city.

★★
Local Guide
December 22, 2022

Mediocre

★★
December 22, 2022

Rooms were dirty with left over items from previous guests and the toiletries were all broken or unusable ...my self slipped off the toilet due to unsecured toilet seat .I had 3 rooms reserved for 2 nights each room had its own issues .

★★★★★
Local Guide
December 22, 2022

Loved it all

★★★★
December 22, 2022

Over all a good experience....I would stay again. Oh ... restaurant needs to add deserts!!! Please.... Rooms

★★★
Local Guide
December 22, 2022

I stayed here last weekend in one of the large rooms with a King Size Bed. When we arrived at the hotel on Friday later afternoon, the garbage outside was full to the point of over flowing. It was a pretty bad first impression of the hotel. However, the room was nice and clean (although the bed was a little soft). Unfortunately, I only had a sheet and one small blanket on the bed so I woke up pretty cold in the mornings. My brother and his family stayed in another room, they did have a heavier blanket available in the room. Unfortunately, when they checked in, they found that their toilet was plugged. When they called the front desk, they sent housekeeping with a plunger. But when they answered the door to let them in, the housekeeper just handed the plunger to my brother to fix the toilet themselves. The free breakfast was a nice touch. I would stay there again.

December 22, 2022

Check in they charged me damage deposit even though i had my mastercard in hand. Checkout, they claimed to smell smoke and kept my deposit without showing evidence of said ashes on the floor. Careful guys. They just might take your deposit too.

★★★★
Local Guide
December 22, 2022

Safety: Safe and quiet Rooms

★★
Local Guide
December 22, 2022

At 4 pm no room was ready yet so I had to wait like 15 minutes. Finally I was given a room and an upgrade. They should have never told me there was an upgrade because the room was terrible. It had a table wedged in which I guess is the upgrade? It was laughable. There were also spills on one wall, the bed-side lights would flicker at the slightest move on the bed, but checking the plugs they were firmly seated. There was no plug in place for the alarm clock. Good thing they arent really needed with phones, but why even have it in the room?? Everything was plugged in with cheap extension cords, didnt feel safe, not to mention no plug ins for my electronics save for the lamps. Why have a desk with no plug in place? Also the office chair was broken so unless you are about 4ft tall, no luck. But the cherry on top was the shower in the morning. Cranked all the way to hot, was still cold. Couldnt go any further. Then 5 minutes in it went ultra hot for a minute. I tapped it to the right... And I mean tapped and cold again never to be hot again. Terrible stay. The bed was serviceable but not overly comfortable. The saving grace was the polite staff...ameniable and friendly. I didnt have time in the morning to voice my concerns but would have felt bad as they were really nice to deal with. Thankfully my 2 night stay ended up only being a 1 night stay. A second night would have broke me.

★★★★★
Local Guide
December 22, 2022

Great service, meeting rooms were accommodated without any issues..

★★★
Local Guide
December 22, 2021

Nice place

★★★★★
December 22, 2021

Good stay had a great night Front staff guy name Jag i guess was very nice to us Hopefully i will come again.

★★★★★
December 22, 2021

One of the best hotel in Prince Albert. I had a great stay. Safe and very clean place to stay. Staff is very friendly and helpful Specially Jag

★★★★★
December 22, 2021

Best place to stay very clean rooms and covid instructions were followed properly when i stayed there. Friendly staff specially Jag

★★★★★
December 22, 2021

Awesome service and friendly staff!

★★★★★
December 22, 2021

First time I stayed, will never be the last. Clean room, excellent service from front staff Very helpful specially Jag

★★★★★
December 22, 2021

Spend the night in Hotel. Great place to stay for. The staff was really great and helpful. The room was clean and the breakfast was really great. Jag on front desk really helped me a lot. The prices offered were great.

★★★★★
Local Guide
December 22, 2021

Extremely nice place to stay in hotel.. Neat and Clean rooms.. Very helpful staff and friendly Specially Jag

★★★★★
December 22, 2021

Treated very well courteous staff very clean room.

★★★★★
December 22, 2021

Great stay

★★★★★
December 22, 2021

I like staying here it the staff is always friendly and room is always clean. This is a great Pet friendly hotel.

Local Guide
December 22, 2021

Rented the 2 queen beds full suite with kitchenette. Worst experience ever. We were told 15 minutes before the room would be ready, but we stood outside for 45 minutes and it was not even clean. There was a condom under the couch, the floor to the suite was sticky and I had to hand wash it. There was food and dirt all over the tables. The beds had hairs on it that were not ours (bright purple). Two lamps in the room did not work. There was no toilet paper left in the room. DO NOT RECOMMEND. Instead go to the other Best Western in the city.

★★★★★
Local Guide
December 22, 2021

Oooo the front desk lady was cool so was the guy

★★★
Local Guide
December 22, 2021

Only once you get checked in, the staff treat you like a person. It is for your own safety and theirs.

★★★★★
Local Guide
December 22, 2021

Good service!

★★★★★
Local Guide
December 22, 2021

We have a dog. This inn is reasonably priced, clean and comfortable. Friendly staff, always helpful and courteous. And our dog likes it here.

★★★★★
December 22, 2021

Best place to stay in PA...pet friendly w/a Unique special feel unmatched anywhere in PA. Also,very clean & spacious Come one come all,come and enjoy some piece of mind and a stress free environment.

★★★★
December 22, 2021

Organized, clean. It was a short visit so cannot expand my view. Therefore from what Ive seen 4 stars.

★★★★★
December 22, 2021

Excellent service we spent one week in hotel . Breakfast they served was awesome and attached slot machines we won 300 $ lolz and especially the guy jag .. he did pretty nice service nd communication overall 5/5 star . Thanks jag again

★★★★★
December 22, 2021

June 2021. Well taken care of during our stay - room was clean, area was able to accommodate a quiet room which was much appreciated. There was still no breakfast being served in the dining room due to covid restrictions but the breakfast to-go bag was very good. Staff were efficient and accommodating. It was a very good place to stay.

★★★★
December 22, 2021

Room was comfortable, and the staff are great!

★★★★★
Local Guide
December 22, 2021

Free facemasks

★★★★
Local Guide
December 22, 2021

I actually enjoyed the service the best Western had given me

★★★★
Local Guide
December 22, 2021

Service is great and staff is polite

★★★★★
December 22, 2021

Hotel is very good and clean Front desk staff is amazing Specially Jag

★★★★★
December 22, 2021

Hotel follows Covid guidelines very well Staff is very friendly and helpful Specifically Jag

★★★★
December 22, 2021

I like front staff especially jag very friendly but didn t like the food so much there

December 22, 2021

Horrible Food in fridge, microwave dirty, beds dirty smell like pee. I wiped everything down and so dirty. We packed up and went somewhere else Rooms

Local Guide
December 22, 2021

I have been staying here for 3 months working in the area. On my last month of staying here, I was greeted by 5 police officers outside my door, my room had dirty bandages stuffed behind the bedside table, they moved me to another room, I then stayed in this room for about 1 week, my bathtub wouldnt drain. I called the front desk 3 times to have maintenance look at it. Habiba at the front desk told me she could bring me a plunger to unclog the drain myself. I ask for a room move and they then moved me to another room which they double booked and asked me to move again. I didnt, but I should have. The following night dirty toilet water came rushing in over all my stuff, toothbrush, bathroom stuff and clothing. Soaked the entire bathroom. I never complained and was quite willing to work with them on this even though the room smelled like urine. I then came back to my room a couple nights later to find out that they had checked me out even though I had told Habiba that I would be staying until Thursday of the long weekend. My stay was never updated. They then lost a bunch of personal stuff that they still have yet to resolve. They even tried to give me someone elses bag!!! All in all, the place is a dump and the owner of this hotel could care less. Terrible place, and even worse customer service. Customer care at best western has been contacted and a police report will be filed today at 8 am.

December 22, 2021

Sat july 31 eas the first night we spent only to get up and go out to our brand new car and find 2 tired slashed!!!! Then being a long weekend no garages open so called a towtruck to get air out in only to find they wouldnt hold air 53.50 later we were still stranded.then phones for more help..a staff member offered his help and so we had to use a taxi to go for lunch and back then Jerry and the worker went for a kit to fix tire holes.it was 4.30 in afternoon and after working in the heat we were able to go out for our 57th anniversary supper..not feeling great way too stressed out not sure if fix would get us back home safe and sound.then sunday night a group of people sat and partied at the picnic table at back and we couldnt get any sleep.all in all not a good stay.126.50 later And todayaug3 ..80$later it will hopefully be safe t o drive my new car on the highway.

December 22, 2021

Bed bugs and rude management.

★★★★★
December 22, 2021

I stayed there.

★★★★★
Local Guide
December 22, 2021

Clean room. Quiet. Pleasant experience.

★★★★★
Local Guide
December 22, 2021

Awesome offdale prices

December 22, 2021

Worst time I ever had at a hotel. I complained the heater wasnt working and they called security on me. I would never stay there again and I hope nobody else does. I have made a complaint to Best Western Customer Service and I hope they get their franchise rights taken away.

Local Guide
December 22, 2021

Negative 10000000 stars! Dark, grungy, stinky, moldy, vibes. Then get unto the room and its infested with bed bugs and blood all over under the mattress. Do not ever ever stay here if you can help it

December 22, 2021

In September I stayed in Prince Albert at the Best Western Premiere for 2 nights ( It is a new beautiful hotel), but when I arrived home I was billed for 2 nights at the Premiere Hotel but also 1 night at the Marquis Best Western Inn and Suites. I never stayed at the Marquis Hotel. Over the last month I have repeatedly called customer service and have spoken with 3 different service agents ( Nicole, Isaiah, and Candice) and customer lead Beverly. Each agent has been kind and helpful, but NOTHING has been resolved.I was informed on each occasion that the manager from the Marquis Inn and Suites would contact myself....this not happened. This is not an acceptable way to conduct business. My advise...check your credit card statements carefully!!!

★★★★★
December 22, 2021

Nice hotel & good lounge for slots!

★★★★
Local Guide
December 22, 2020

Breakfast was great!

★★★★
Local Guide
December 22, 2020

The rooms are nice and the food is good

★★★★★
Local Guide
December 22, 2020

Good room, best location and fabulous service

★★★★★
Local Guide
December 22, 2020

Nice place

Local Guide
December 22, 2020

If youre at all concerned about Covid, this is not the hotel for you. If this is indicative of Best Westerns overall handling of Covid, avoid all of them. We certainly wont be back.

★★
Local Guide
December 22, 2020

Always stayed at this hotel this time not supper happy. Asked for water was told to go look for vending machine.

★★★★
Local Guide
December 22, 2020

Good to stay for shorter intervals. Good staff specifically Michelle. Still breakfast is to go. Though good property.

December 22, 2020

Disgusting hotel rooms, I d just look for another hotel if I were you

December 22, 2020

The AC did not work in my room . There were bedbugs in the bed and some other bugs on the floor . The TV did not work. Will never stay here again

★★★★★
Local Guide
December 22, 2020

Front desk staff are awesome. Nice clean rooms ..

★★★★★
December 22, 2020

Clean and well furnished, staff was pleasant.

★★★
December 22, 2020

Yes definitely ok. Nothing great or distasteful about it. If u need a place to sleep in prince Albert. This would be it. Nothing much else to do here but sleep, but if sleep is what u need. There probably no better place to do it in prince albert.

December 22, 2020

Horrible service booked for ten days. Got evicted for supposedly smoking in the room when I haven t even got to stay in the room. Manager said he had proof of smoke in the room which would be impossible from me or my crew. Won t ever return to any best western in Prince Albert.

★★★★★
December 22, 2020

Good people

Local Guide
December 22, 2020

Awful. I gave this place a second chance after bugs in my end table last year to wake up today I got robbed. My truck in the side entrance in front of camera and still got robbed. I dont know why they dont have security especially after people were stabbed in their bar attached to the hotel. I wont be back I hope you fold your business its scary place to go. Stay away from this hell.

★★
December 22, 2020

Ive never had a perfect stay at this hotel. Ive stayed here several times recently. I consistently have to re-plug in the clock (if there even is one), the room keys have not worked on 2 occations within the past 2 days, the bed sheets had a disgusting stain on them. House keeping forgets to leave more than one soap in the bathroom. I did not like staying here before COVID because the waiters at the restaurant for free breakfast simply wouldnt take my order so I had to find breakfast elsewhere.

★★★★★
Local Guide
December 22, 2020

Great place to stay in PA

★★★★★
December 22, 2020

Totally traptastic