Boston Pizza in Prince Albert

We waited for 45 min just to order our drinks and they still didn t come and ask, sadly we left

Waitress needs serious training all the way around!!!

The service was bad . I watched families leave as they had sat there for a long time wirh no service. It took 15 minutes to get our drink our started dishes came either with our meal or a few minutes after our meal was served. It was not busy either. I will not go there again when visiting P A.

Honey, dill & quinoa power bowl is delicious had with grilled chicken it was wonderful.

Staff was really friendly and went above and beyond to ensure we had a good experience and the pizza was great for a chain

Been done our drinks and food for over 20 minutes server just sitting at a table on her phone hahahha

Amazing food and fantastic service from our server Emily!

Very bad sttaf . Not good service They behave very bad they didn t provide plates to eat and just put the food on the table And when we ask for rench then they just put on our table very badly as we are asking for much more

Terrible service. Got utensils that where dirty . My chicken burger was burnt, the bun was burnt. Use to be good but that ship as sailed. Save your money and go somewhere else that knows how to cook.

Boston Pizza in Prince Albert offers a delightful dining experience characterized by a welcoming ambiance and exceptional staff service. As you walk in, the atmosphere is inviting with a cozy yet modern décor, making it an ideal spot for both casual meals and special occasions. The menu is diverse, featuring a wide array of pizzas, pastas, and other dishes that cater to various tastes. The pizzas, known for their rich flavors and generous toppings, are a standout. Their pasta dishes are equally impressive, often praised for their fresh ingredients and delicious sauces. One of the highlights of dining at Boston Pizza in Prince Albert is the attentive and friendly staff. From the moment you are greeted at the door to the time you leave, the service is consistently excellent. The staff members are knowledgeable about the menu and always ready to offer recommendations or accommodate special requests. Whether youre visiting for a family dinner, a casual night out with friends, or a special celebration, Boston Pizza in Prince Albert is sure to deliver a satisfying and enjoyable dining experience. The combination of good food, a pleasant atmosphere, and outstanding service makes it a go-to spot in the area.

Good pizza!

Dietary restrictions: Great gluten free options Food

The food is good have never been disappointed in the meals our family orders

Well to start with the price I was charged was not the price advertised in their menu !!! The food was mediocre at best not hot and not cold but also not what the typical dish is usually like

Came in for lunch today and at this time there was myself and one other table. The server took my drink order and my joiner wasnt there yet. Since ,I had to be back at work I went ahead and ordered. My joiner came in a few mins later and ordered and we waited for our food. Food came out and mine was missed. At this point its 12:45pm and I need to be back at my desk by 1pm. I was very disappointed since Im 4 months pregnant and need to feed myself and my growing baby. The server didnt seem to care, but the manager came up to my table and was very polite and offered to make me a sandwich to go. I didnt have time to wait, so He give me a gift card and said sorry. I understand mistakes happen and, because of Sean and his effort to make things better Ill be back. - luckily I had some grapes at my work.

Ordered food waited for 2 hours and when I called back they had lost my order and said they didnt have a delivery driver anymore and I had to come pick it up. Terrible experience

Awesome service, very friendly! Love the food.

Its ok.

Great experience tonight at Boston Pizza. Thank you Payton for your amazing customer service; consistent from the moment we walked-in till we left. Keep it up. Awesome ambience, awesome team, great dining experience over-all.

We got to this BP at about 5:45 on a Saturday. Ordered food. Came strangely fast. Pasta was DRY like it had been sitting under a heat lamp for half an hour. Fries were soggy. Sent back pasta as almost no sauce and ( or just old not sure) and chicken was not honey garlic as requested. I was starving so I ate the soggy fries and strangely dry beef dip. Pasta was corrected, kind of. Chicken came back sauced but cold on top of the more sauce and cheese they threw on. Really far from great experience. But that kind of sums up PA for you. It ll do the job, but sub par. Will roll right through town next time. Server was sweet though.

awesome food

Pretty consistently great food!!! Was again great this trip, waiter was very friendly and did his job well! Food : 5/5

Good Pizza.

Prices are hitting pretty high levels. Service was a little slow.

Food was decent service was decent

Got food poisoned

Great place. Awesome food. Lovely atmosphere.

Mosey s Southern BBQ is BP s ghost restaurant in skip the dishes. More than half the order was wrong and missing and it took 45 mins to figure out it was Boston Pizza bc they don t include a phone number or address on the receipt. I called and they said they d resend the order . Over an hour later it arrived. Avoid avoid avoid.

Real good time and the food is good

Nothing special but everyone will find something on the menu they like. We would NOT recommend the Unicorn Lemonade, especially for those who are expecting something sweet. Food : 3/5

Over the years Boston Pizza has dove into the cheaper foods and raising the prices head first and only continue to get worse, good staff though. Sad but true.

Service was great. Prices were less great.

10/10 Brandon was great on dinning, handled me and my drunk friends amazingly well and acted as a mediator when things got heated-Paige (screw up)

Are you having a rough day? Here, have a nice slab of steak!

Good service and good food. Can be quite noisy at times when it is busy. Kid-friendliness: Good place for kids to eat Food : 5/5 |

If youre looking for good food, drinks or just going out; Boston Pizza was a good safe environment to do all this.

Based purely on rude service. Red head girl wearing a Jays jersey was our server and obviously hates her job. Never understand people who work in customer service and then proceed to be rude.

Booth was very tight fit if we could have moved the table an inch or 2would have made a difference

The food is expensive but I didn t mind ordering it, I always order frm here. This has got to stop now this is wasting my money, I just got a burger and fries it cost 27$ it was really disgusting the fry s were very hard the burger had a long hair in it I threw it away but I took a picture. They give you old food frm the day bfr sometimes the calamari is always hard and it never taste fresh .wouldn t recommend to any one.

Was overcharged for a Mojito that was never asked for. Waitress took the drink away but we were still charged 7.99 for it. I could understand if she left it and we were charged, then fine. Sides were cool (temp.) but main food like French dip and burger were hot (temp.) Brought starter at the same time as the meal....not the best time there but could have been worse Kid-friendliness: Not any fault of the restaurant or service but screaming children made the conversation we were trying to have very difficult.

I always loved going to BPs while living in P.A. and was happy to find the quality is still there. I had the Hungry Carnivor pasta, and it was amazing. The portion size is wild and was definitely enough to share with my toddler, with leftovers. I also ordered us a Unicorn lemonade to share, and it was not only aesthetically pleasing but also super tasty. My family members also ordered some pretty amazing looking dishes and nobody had any complaints. They do have highchairs and booster seats for babies/toddlers. Definitely recommend! Parking: A LOT of parking available, and can always find a spot even if its busy. Kid-friendliness: Love the options for a highchair and booster seat. They also offer some coloring pages and crayons.

Best spaghetti..was delicious

Food was delicious

Ive been through this location several times. Servers are very friendly and service is fast and food is good.... Food

Manger was rude, the servers within the restaurant dont know the menu from the bar and cant even talk for themselves.

Im a regular at Bostons and Ive never been disappointed they always serve me good quality food wherever the location is Theres one small issue Ive had in my last one and its that the pop tasted weird but it wasnt that bad Otherwise everything is magnificent

Good Place

I find they have gone down hill - the service is not great - 1 time I went to the bar with a couple friends and took 20-30min for us to be helped so while we were waiting forever we called and ordered for pick up and we got helped over the phone before someone came to our table. Had a pick up order today and my pizza was put in the bag up and down instead of flat like the pizza is made so had a huge mess in the box. Food has become sub par. What has been going on I use to love this place!

we love boston pizza and are always very satisfied

Birthday lunch with grandson! So good! Food

Food was really good.

Good lasagna

Not impressed

Wait forever for your food and try put you in the worst seats ever

Walked in waited to be seated 20 mins so we seated ourself. Waited 30 mins to be served for our order. Waiter kept coming back asking what we ordered again. Maybe bring a paper and pen next time.

Found a friggin bug in my Chicken Caesar Salad. I ended up ordering a pizza instead, Boston Pizza has been one of my favorite to eat at, but its definitely not anymore.

That was an awesome meal definitely coming back.

Server didn t tell us about any happy hour deals after asking about specials. We realise after ordering its currently happy hour. Ordered items that were on happy hour. Got charged full prices. Definitely could of had a better time while dining here if it wasn t for the type of service we got. Manager was no better.

If you are into trying something new the Burrito bowl is really worth trying out. There is a bit of heat but not so much as to over power the dish. Very well done BP! When I go again I will definitely order the Burrito bowl. As a suggestion I think the dish could use an order of tortilla chips. Freindly staff and people..

Great food, great service

Went for a nice dinner with my daughter sat down waited 20 minutes with zero service, was not offered a drink or anything restaurant was not busy was very dissapointed and left

Service was great. Food was pretty underwhelming compared to past experiences at this and other locations. It was really busy and stress of the staff was noticeable.

Loved the food and the ambience. The staff were wonderful and friendly Vegetarian options: They have some good vegetarian options Kid-friendliness: They have a very good selection on their kids menu

They forgot my only food I ordered. I was did you put in my food?? She was oh you didn t get your stuff. Uhm nope.

Family & I went for appetizers, ordered bandera bread and a few other things off the menu. Hair baked into the bread. Not a big deal. Take it off the check and bring us a new one. No. Check arrives with 25% off the bread only. Ask waitress why. She states the manager said that s all he could do. I said I don t think so, I want to speak to the manager. She comes back five minutes later stating that he took it off the bill. He wouldn t even come to our table. Poor waitress who was doing a wonderful job. The manager requires further training in customer service, maybe the waitress could teach him something. Not impressed. Attached a pic of the bread. **UPDATE: it has now been 6 days (Sep 8 today) since I replied to Boston Pizzas comment and still no response! Whatever happened to good customer service?

Good place to eat. A little o the pricy side.

Picture this: two wise, old veterans waltzing into Boston Pizza, ready for a lunchtime showdown of epic proportions. Our poor server must have thought theyd landed in the middle of a comedy sketch as we volleyed jocular insults like seasoned jesters. To be honest, Im not sure how she deciphered our order amidst the banter, but she handled it like a champ. My buddy, the adventurous one, ordered the Jumbalaya, and I decided to embark on a culinary expedition with the Pizza Burger. In no time, our food arrived, hot and fresh, as if the kitchen knew that we were the dynamic dining duo who meant business. The meal was exactly what we expected from Boston Pizza: delicious, satisfying, and as dependable as a reliable old friend. And to top it off, the bill didnt send us into shock two meals and a couple of refreshing pops, all reasonably priced. So, kudos to Boston Pizza for providing the perfect stage for our comedic lunchtime antics. And a big shoutout to our server, who must have felt like shed wandered into a live performance of The Muppets. It was a memorable time, where two old vets got to bond, laugh, and enjoy great food. Thanks for the laughs, Boston Pizza!

There was barely any taste in their burger, spicy wings were good, penne pasta with shrimp was awesome. Kid-friendliness: The kids enjoyed it more than the adults.

Dirty,bathroom taps dont work and bathroom in disarray.

Fast friendly service. Lovely staff.

Service was poor, food was mediocre. The appy and garlic bread were cold and not brought out with our main dishes. Go eat at Montanas

Not the Boston pizza it used to be, at least this location. Food was subpar, not interesting layout at all, service was nothing special.

Pros - Food is good. Large Menu. Good Parking. Open late. Cons- Most Expensive pizza in PA. They charge for delivery. Accuracy on delivery orders is 50/50.

Very nice staff and fast service!

Always order jambalaya

Excellent service. Food was good Deb

We had a group of 4 out for supper and drinks we were in the lounge area. Our server was non attentive extremely forgetful appeared annoyed very disorganized, some food was cold from sitting too long some soggy. With service like that it wont be hard to remember where not to go or recommend Thank you Sean Dieno General manager of Prince Alberts Boston Pizza I have received your gift certificate much appreciated

Fine customer service. However we ordered few items and all of them were out of menu. They had no beer as we ordered corona. They had no cauliflower bites and no options in good whiskey. We are so disappointed as they don t have any options available in menu. We asked for fishbowls but those out of stock as well. No drinks and no food item stocks. Sorry but not visiting here ever again.

Ordered pizza with Cauliflower crust- came with wheat crust (bit of a prob for me). Called, and they apologized. The driver was done for the night, so the manager delivered it personally. Wow, that rocks. Fantastic customer service. Thank you so much!!!

The service was very slow. Not enough staff or seating for amount of customers and staff very overwhelmed. Had to constantly wave down waitress to order any drink and took over 20 minutes to receive any drinks after Order. But bartender was very friendly

Can not believe that after all the years of taking our minor hockey teams to Boston Pizza that today the Prince Albert location declined to take a reservation for 33 of us! Will not be going there again!

Our food was good. Service is definitely not what it usually was but I definitely blame that on a lack of staff which isnt the restaurants fault. But the server only coming to check once to offer us a refill is disappointing.

Had great service

Good food.good service.great beer

I ate at Boston pizza on April 7th at around 8 pm and I was very disappointed by the service I was given. Walked in, the blonde hostess was extremely rude and there was no greeting, or warm welcoming at the door. Waited 20 minutes for someone to assist me when seated, when it was not busy. My male waiter was very nice, he was kind and I had cold wings and they were good about switching them out and discounting them. One of the hostess came over to my table and started sweeping underneath my table while I was sitting, she did not ask nor mention she just started sweeping under my feet giving attitude. I am disappointed in the service that I received from the hostess as I found they were extremely disrespectful. These are the people that should be making a customer feel happy to enter a restaurant not ashamed and belittled. It s not just the food that makes dining so enjoyable, rather the service is what helps the experience, and therefore I did not receive that.

Excellent food!

Our waitress was amazing . Had a bad day and told her I needed a drink and didnt care what she brought me and it was amazing! Kitchen made a little mistake on our order and she fixed it right away. Great service

I thought it was excellent. I got the food I ordered and my order was right. I was staying at a hotel near by and in my order they threw in cutlery .a small thing but but I d be eating my meal with my hands if otherwise. Delivery was quick as well.

Food was good and service was decent. Still a good place just had lunch there and the service was fast and food was good.

15 dollars for wings 8 wings a little high priced

Best restaurant ever and best service I have ever got

Absolutely disgusting half-cooked food, old meat in sandwiches and the sauce used on chicken is to cover up the flavor of possibly double re fried chicken. Wouldnt recommend this to my worst enemy. Paid a ridiculous amount for garbage on a plate.

I went there with my wife for lunch. She ordered a le dipper which is a sandwich with beef on it. She bit into it and the beef was a very large piece of gristle which was inedible. We have always enjoyed going to BP but what does this say about their quality control. Needless to say we wont be back.

They rather serve an uncooked pale (color) oven fries than a deep fried fries. Because they only have 1 fryer, and if they deep fried fries it will taste spicy (according to the server)...

I called to order and it was going alright then he asked what room number I said just wait I m trying to find it he reply s with * UR NOT THE ONLY COUSTOMER HERE !* then hangs up in rude voice it wasn t even 5 seconds to find my room number

Tuesday service was great. Friday was complete trash. I got seated, and sat for 10+ minutes, without any acknowledgement of existence. A server did manage a few non eye contact fly-bys though. I suppose whoever was doing my section was taking a break. I GTFOd across the street to Montanas, got seated and in a minute the server said she would be by in a moment, then apologized for a 2 min total wait. I said, no problem. Wasnt even enough time to write my review. PS it was not crowded either...

Met up with my bestie...awesome food and drinks.

Brought my daughter and my husband for a birthday meal, we were greeted by a not so friendly server. She pretty much threw the menus on table, and threw the coaster, and when I say threw, it fell right off table. Not impressed, will not be back.

Good pasta Tuesday brrooooo

So my aunt picked me up to help her get a riding mower and said , lets eat at BP. Hey its a free meal so I says ok. She ordered cactus fries for the both of us and its one of those spicy food that creeps up on you and you go Whoa. As soon as you swallow this thin potatoe your throat feels the spicy heat. I ordered the chicken sandwich with fries and my aunt orders the steak sandwich. Our meals where delicious...

What a shame, we were asked to leave because one person in our group only had a photo of her ID, very rude waitress! Will not return!

Excellent service. Great food.

If I could give a zero review for tonights review I would to the wretched server that thought she was nice for booting me and my bf thanks for ruining our night, just barely sitting down and kicks us out because I quit three yrs ago doesnt make any sense hun...

Great food n great beer.

Our server, Lexi, hasnt came to our table for 30 minutes. Has only asked for our drink order and thats all. Wasnt even at our table for more then 15 seconds between dropping off our drinks and leaving again. Didnt ask us of we wanted food or anything. Cant even get my bill because she just keeps walking past our table.

The floor was quite dirty with food scraps and the burger was quite dry. Ive eaten here before and it was quite good.

Awesome and the best service ! great food!

Awesome experience and excellent service, love this place

Best service ever. Best management and staff. Love this place.

great food, great hosts and servers

Great service and the staff was super friendly always a great time when I come in

Amazing atmosphere and ambience, would recommend to anyone looking for a fantastic meal and drinks with great service.

Perfect service quick today

I had a really bad experience today. I Oderd sweet potato Fries they were really disgusting service was not good

best place for pizza lovers

The pizza was delicious, and the service was excellent. The dining room was a bit chilly, but we sat outside on the patio, and the temperature was perfect.

We went as a family and enjoyed a variety of delicious pastas.

Great service, great food but Sajin is awesome!!! He treats his customers with great respect!

Convenient location, friendly staff, and good service.

Great food and a good selection of gluten free foods.

Food was great but the service wasnt too good. We asked for a pizza and they forgot to ask us what size of pizza so instead of getting a small 8 sliced pizza we got an individual 6 sliced one. The fish that came with the pasta was also a bit burnt too. Definity not the best BPs Ive been to.

For a late night supper, it was brilliant!

Quick and friendly service. She always shows up with a smile.

Last time we went to BPs it wasnt great, and hadnt been in a while because of that... but we went in tonight not expecting much. However tonight we had the best server (name on our receipt was Reanne B - she was wearing #20 Donaldson jersey), who not only brought us pop when she noticed we were getting low, she also came over to check on our food and that everything was correct and just was great! The pizza we had tonight was the best weve ever had at a BPs (including BC and Alberta restaurants). Thanks

Last night I drink some beers, i was very tired from work so I feel a sleep and waiting for my girlfriend to gave me a ride then the manager called me a police for no raison,is that how u guys treat the customers there???

Great Food Great Service

Great food! Good service!

We are normally looking forward to go to Boston Pizza, but in the last half of a year it changed. Service is sometimes bad. Food is always good. But even the toilets were cleaning on other days. Parking: Always lots of space

The menu needs to updated try some new things

Good choices on new menu

Always a great place to go eat. Staff are friendly and food is always good.

The Hawaiian pizza was really good.

I havent been in BP for 6 years as I have tasted most of their food wasnt impressed me at all, today my husband and I thought will give it a try wondering if they improve after many years. We ended up very disappointed pizza was very tasteless the service was terrible as always didnt improve at all!!!

trash worker

The food is always good here and the servers are exceptional. Whether we come for a quick lunch, or supper, we are always happy with our choice. Keep up the great work!

No longer the best place for pizza and all-you-can-eat pasta (do they even have it anymore?), but a great place for good food at a decent value. I had the 10oz strip loin steak. Now, these are thin steaks, so I know from experience to order a level up in your desired doneness. I ordered rare, and it came out cooked to a perfect medium rare. My meal included a VERY generous serving of broccoli which Im guessing they did to make up for no garlic bread (like, an entire cup full!) and a garden salad, which was probably the least impressive thing on my plate. But its kinda tough to be impressive when youre just a garden salad. Our server Brianne was absolutely wonderful! She was very pleasant, and made sure we had everything we needed before attending her other tables. My only reason for not giving more stars had nothing to do with the food or service, but rather the atmosphere... which was noisy and uncomfortable. We were sat an aisle away from the kitchen, in the midst of all this noise. I dont know why so many restaurants are now designing their dining areas so that there are hard surfaces everywhere with high unfinished ceilings, because that makes it really freaking noisy. The restaurant was quite busy when we came in, but by the time we were done it was only about 1/4 full, yet sounded as loud as when it was completely full. There was one baby in the whole place, but it felt like there were three or more whenever it cried. There used to be dividers of sorts between aisles that blocked sound but those were apparently all removed during their covid reno...and lots of noise-dampening wood was replaced by echoey metal. To top things off, there was only one working faucet in the bathroom with ice cold water (which I think was supposed to turn off by itself but didnt) and a literal mountain of dirty paper towels flowing out of the garbage can and onto the floor. So, good value, great food and service. But boy I wish we could go back to the days when restaurants cared about having a nice, quiet environment for their patrons rather than trying to make the place sound as loud and busy as possible at all times.

Any time we can get to BPs Its always great prompt service We all ordered the pizza lunch special It was very filling At first when it was placed on the table I thought oh this wont fill me up, surprise I was wrong Parking: Was looking for the handicap spaces but impossible to find due to snow covered parking lot So I just parked as close as I was allowed to

Not aware of allergens. They could tell you what dishes arent gluten safe, but not what specific item could be removed to make it okay.

Good food, hit it miss on delivery though

The food was good but the wait time was horrible doesnt check up on us often overall needs better service ...

Tried the new Pickle Pizza at BPs and it was surprisingly delicious! As always the service was great!

Went for food pickup. Service was fast!

Wont buy pizza here again

Went here for lunch, food was good,waiter was friendly brought us refills without us asking.

Always a good experience. The staff is so good. One of our places we always stop at when in town.