Triple O's in Prince George

Just came through the drive thru (roughly 3pm PST, Dec. 21st), they forgot my gravy, I call to get compensation, manager is trying to talk about coupons. Nah bro, free gravy IF NOT a free meal is what Im getting now. Cuz now I cant even enjoy my fries. Worst part, the staff took FOREVER!! and they STILL messed up!? Whole restaurant needs to be retrained. Asap!! Triple check your bags folks. And if the manager i spoke to on the phone is reading this, better have all that food AND gravy fresh for me. And its coming outta YOUR wallet, not mine. Let this be a lesson to you. Have staff that can focus.

Food

Really good food and quick, courteous service.

Good food, but for $40 I would expect them to not forget a fork in the drive thru bag for the poutine. And only one napkin for two meals. Thanks.

a week ago, i came in to order a milkshake. despite my silly behavior, the staff was nice. the place itself was neat and clean.

Great food, but the service is usually pretty slow. Worth the wait though.

We got sick from the food. Terrible experience. Won t go back.

Drive-through for a single burger. Bun over toasted lettuce wilted and tomatoes mushy. Staff unfriendly. Never again. They are other place that make way better burgers 11.00 dollars for garbage! Food : 1/5

Its okay for a quick food fix, but just average for fast food. Limited choices.

That was the slowest drive through ever!

We had burgers and a chicken burger and they were delicious! We all enjoyed the food!

Clean restaurant, good food, great service but unfortunately also quite expensive.

The fries tasted bitter and flavourless, their burgers did not only look like they got it from the garbage but it tasted so dry, their milkshake barely tasted like anything, the strips that I got were crisp but I only had three little ones in there and last but not least I feel like I m about to burst do not come here unless if you want to waste money or be upset and write a bad review too.

Always a good burger, excellent fries and shakes too

Great tasting food and so much care with special orders that are gluten free. Thanks so much! You are all amazing Dietary restrictions: Gluten free

Ive been to various Triple Os in BC and this one was by far the slowest, rudest staff, and their food didnt taste as great. Would not go here again if I travel through here in the future.

The place was clean and the service was timely. Those are my two stars. Beyond that, it was all mid. Quality of food? mid. Mushrooms were rubbery and cod was greasy. Fries were over-salted. Fountain drink dispenser was broken so I couldnt mix my drink, which is excusable but still annoying. Friendliness of staff? mid. Felt like the cashier was really set on making everything a combo even after I specified that not everything was a combo. Atmosphere? mid. Ceiling was an industrial grey, walls were an industrial grey, tables were an industrial grey. Ive stated that the place was clean; in fact, it felt sterile. Like a Freshco with no food in the shelves. Like a greyscale A&W, with less than half the character. Like a warehouse-turned-lunchroom. I have been to Triple-Os in Kamloops, one of those restaurants thats connected at the hip to a gas station convenience store. And I know for a fact that my experience there had twelve times the heart of this isolated establishment in PG. I dont know how any employee can work here and stay sane when I received psychic damage from the decor alone. The milkshake was good though.

Upscale burgers, fast food, everything else.

Triple Os has improved significantly since my last review. Its back to fresh fries and fresh burgers that have been consistent every time my husband and I have gone for dinner. The service has improved significantly as well, since the woman started working there. Its quite delicious now.

October 2023: We have always had great food at this location. We got 2 chicken burgers, Parm fries, and 2 regular milk shakes, it was $50, a little higher than we expected but everything has gone up. The meal was excellent, the staff was friendly. The drive thru is long box crew box friendly, we only had to back up once .

Oh

Drive-thru is fast and fresh food

Food is okay. A little expensive

great little spot!

Spent so much money its ridiculous, for dry as all get out chicken strips and fries, gravy that tasted like caffeine, (like what) and they forgot a fries and a drink. Will N E V E R be returning. Ever. If I wanted to spend that much money Id have ordered white Spot.

Absolutely love the food!! Hands down it has to be the best best and fresh fast food there is! The drive thru was very fast for us and there was no compromise on the food quality! I wish there were more White Spot drive thru locations.

Double double add bacon add mushrooms. A burger cant get much better than that!

It was my first time eating here. I got a chicken burger and I must say you will definitely have to ask for extra napkins as its was very messy but so good. The food was hot and in the middle of moving it was exactly what we needed.

Horrible they are slow as snails. Took 30 minutes to just get a burger and fries and they think its okay to just say sorry hope you enjoy your meal they feel that makes it ok to be sub par

They don t fill up the milkshakes all the way, instead they fill it up with whip cream inside the shake, then on top so it looks full. Ask for no Whip!

Rude manager at night and slowest service. Manager herself using abusive language in front of customers.

Always good food there, but have had quite a few order mess ups recently

Great burgers, AMAZING milkshakes! Loved it.

Service with a smile, timely deliverance and maintained cleanliness. A perfect place to grab coffee and sit for a brief meal.

Paid $1.70 extra x3 for bacon on our breakfast sandwiches and get 2 of the smallest bits of bacon on each sandwich. 2 bites out of each one had bacon on it... cheap garbage

What a Nasty place to eat now! 55$ I just spent on one burger an 2 poutines everything is falling apart in the bag ? Like what in heck is this place ? Use to eat here all the time but never again

Went to get breakfast to try something new, got an Egg BLT Ciabatta and a hash brown. Hash brown was overcooked with very clearly old oil, not even edible. Egg on my sandwich was ice cold by time I got home, 5 mins away from location. Since they werent busy, you would think theyd be able to cook eggs to order instead of giving eggs that had probably been in the cabinet for hours. Disgusting. No wonder theyre never busy.

The past 2 times i have ordered here the burgers are dry yet somehow flooded in sauce and the milkshakes are just liquid. Would not order here again until something changes

Love the burgers here eat there lots

Watch the pricing, they nickel and dime you to death. Asked if I wanted to make my burger a combo for additional 5.00. Sure i said...well i looked at my bill and here were the charges: making it a combo 2.40, my sude was 1.70, my drink was 2.49 plus taxes....

Soggy over priced burgers. havnt been there since pre-cvoid. that place has went straight down hill in quality and flavor. but there price hast went straight up. will not go there again

Food was delicious as always and staff is great :)

It was my first time eating Triple O s and I absolutely loved it. Excellent customer service and staff was very friendly and attentive.

Went here on a whim for breakfast. Regretted immediately. Hash browns were stone cold, not even warm. Saucy messy wrap, slapped together. Just another frustrating example on how to throw your money away. May as well be another McDs

Good burgers and fries usually but tonight my buffalo chicken wasnt buffalo chicken.

Had door dash deliver it. Ordered 2 chicken burgers and a large fries. It was more like a small fries ( maybe 8 fries). No ketchup, no napkins. What a rip off. Definetly wasent worth it.

Delicious and fast. Staff was also great

Id say this is one of my favorite burger places

Thanks for not listening to an order then forcing the customer to pay for the wrong items !

Always fresh food. Would give 5 stars, but the price and the use of clear plastic cups with paper straws doesnt make sense. Other fast food places are better with disposable waste products. My inner mini environmentalist screams at me when I eat here and so do my kids and their comments. Great road burgers if you want to pay more or hurt the environment with drink cup waste.

Best burgers

Food was so so, definitely over priced and they might need to clean out their fountain pop lines..the sprite tasted like mildew

Great place and service

Fries were really salty

Uncooked burgers and poor customer service,doesn t know how to compensate a customer if they have problems with the food (poor problem solving).

Best fast food in town

Wasnt the greatest

Fast food quality, restaurant pricing.

Slow service missed part of our order

Good quality food you can get here. Clean inside. Everything is good some staff member need to improve.

Best burgers ever.

Great service and food

Triple Os has great food that has yet to disappoint me. That being said, it should be noted you pay for that quality. Its not an inexpensive fast food chain. The Cookies and Cream Milkshake is the bomb. I highly recommend.

Always great

Fast friendly service. Great burgers.

Awesome quality.. they have gluten-free options

Great food as always. Love the Impossible burger.

The food is fine, but the service is not. I have had repeated and constant issues with this particular restaurant. These range from messed up orders (completely wrong items, some of which contained allergens) to staff that was above and beyond rude. I have worked fast food and I understand how stressful it can be and that mistakes happen, but something is wrong here. I wont be coming back.

Had a crispy chicken sandwich and garlic parmesan fries. The sandwich was dripping lots of water, and the fries were old. Also had a mushroom burger that was even worse, the bun was completely soaked it was not enjoyable. No line inside and no one in the drive through, so no excuse to not put out quality food.

The fast food best breakfast sandwich you can ever find.

Ok fast food

Dine in was shut down and didnt give me a reason why

Horrible service, waited for 15 min alone in the restaurant before anyone even acknowledged me to take my order (even though they all knew i was there). Not returning after that

Messed up my order, on more then one occasion, with dips and dressings(which ruined the whole meal) only thing they could do was send $2 off coupon. I live far out, not worth trip to pick up a small piece that was huge to the meal. Check your orders. I WILL NOT be returning

friendly staff, unique atmosphere where its kinda fast food but the burgers are like restaurant quality, love the shakes, bit annoying that the straws got swapped to cardboard types but I guess I cant complain about conserving the environment.

Overall is good but the burger was a little cold

Delicious

Great food. Super service. Clean restaurant.

Omg. Love going here. Best fies and burger. With no hassle of whitespot.

Friendly staff, quick service, and tasty food. Would have been 5 stars but $10 breakfast is a bit much.

Best food ever hands down thanks you

It s the worst restaurant i have ever tried. Most poor service, drive thru took me 45 minutes to pickup my food. Even puke is better option than their taste.

They would have the best fast food poutine except their fries are never cooked enough. Once they were still practically raw. Like white. Drives me nuts because they could nail it if they just gave their fries a little longer.

Good location fast service

As always, the crew from Triple Os welcomed me and made me grateful for my choice of location to dine. Just cant say no do the BC Burger every time! Its a real classic.

Food is always great. Wait times suck.

Horrible!!! Everything was cold and just thrown into the bag. Not even worth 1 star!

I loooove this place we come here when we go to PG...best burgers in town..fish is delicious its a must stop at restaurant..

Changed my rating to five stars.... Maureen and the rest make you feel like they are happy to see you... And the food is awesome.... Those pickles mmmmmmm

Very friendly staff

Food and service was excellent but I was surprised when I took my plastic juice bottle and paper tray cover to the waste bins to find all 3 labeled waste instead a section for bottle recycle & one for paper recycle like most take out restaurants:(?

Yesterday morning we went through your drive threw for burgers and fries we have always loved it there. But as we drive North we open them and I thought they had a weird smell, if we would have been closer to PG we would have went back but it was for our drive during the pine pass. By the time we got home we both had stomach ache and my hubby has been sick to his stomach ever since. I didn t finish my burger because of the smell. I do believe that we have received food poisoning from your burgers.

sawdust and plastic

Exspensive

Good food similar to other locations

Went because I fetishized their garlic caeser fries. The burger was the best after thought. Really well made. This place has good food, will probably eat here more. Though it lands on the pricier side.

Fills the hole in the tummy. Chicken burgers are tasty!

Great burgers, great service, clean store!

The wait was a little on the longer side, but didnt notice how big their order was. The burger & sweet potato fries were AWESOME! Loved the food. For me the milkshakes are a little thick, but tasty

Best buger place in pg

Excellent food, place is super clean. Food came quick and the staff is very polite.

Food is good, though a tad on the pricey side for drive thru

Very consistent, one of the best places in Prince George to resolve your craving for a hamburger.

I explained to the staff that I cant eat spice so I got a combo. No spice on the sweet potato fries. Great. Went to eat the chicken sandwich and guess what! They put spice on it! How annoying! Like use your critical thinking skills.

This is one of my faves for a quick lettuce-wrapped burger. I appreciate the option to customise. And its a handy location. However, the drive through at this location is so slow. I waited 15 minutes recently. It wouldnt take much for staff to have customers park and run the order out to keep the lane flowing, or to even just let customers know theyre on it. That courtesy goes a long way to satisfied customers in my books.

Good serves. Good bacon cheese burger

Food is amazing the buffalo burger and milkshakes are my favorite good place for family and friends

Ooo

I was there for the first time today. The burgers are a good size and for fast-food a good quality. Fries portions surprisingly small. The fries cannot compare to other fast-food places. The place was very clean and the waiting time okay.

Expensive but really good. Great onion rings and milkshakes

Fantastic burgers! Love the selection and variety of tastes.

Found it expensive

Really good burgers for a fast food chain. Fries arent your run of the mill frozen and deep fried last forever kind

Good food but is equally expensive

I cant get myself away from those 6oz beef meat patties, yet the entire Burger is unrivaled. I even enjoy the fish. So superior, the customer service experience has always topped off all other places. I can order literally anything on the menu and be happy. I traveled the world, and cant say that of any other restaurant.

Good fish and chips. Good service.

Excellent, friendly and fast service. Would like to see more food options and will certainly go back.

Had very poor service today, the lady that took the order and dealt with the transaction at the window was very rude, never made eye contact with me. An item was missed so we had to go in, received rude service from another employee inside. There was a male staff member at the fry station loudly demanding to know why the item was ordered, which order it was supposed to go with etc. Ive had good experiences ordering from here in the past, but this was just terrible. Wont be back any time soon.

Always love restaurant style food on the go!

Prices are stupid. Foods only alright.

Great preparation and great management today.

The real White Spot where a working person can still afford a burger.

Best chicken strips out there,

Horrible service. 20 minutes for a milkshake, and there were only 8 people in the restaurant.

Was good. Friendly service too.

Totally awful wont be back.

Great food and service

This place is so bad it took about one hour to get my food and when I got it, it was all soggy and cold

Decently quick and still nearly perfect even with having what seemed like a whole new set of staff training.

Great food and service

Fast, great burgers. Also the best milkshakes around.

canterbury coffee - - gotta be great!

Really good food, but super slow service for a fast food joint. Much faster than going to the restaurant though.

Wasnt that good food was dry .and the lettuce wash yuck on my burger just was not happy with the food and the sharks where all made different so low quality control.

If youre a fan of high quality burgers but you dont want to go through the hassle of sitting down in a restaurant then this is the place for you. The staff at this location are also very friendly and welcoming.

Let me start off by saying that I have visited before and the food is usually good and service is good, even when they are busy. This visit reeked of incompetency and rudeness from the staff. We asked for an order of fries with our sons burger and were told it was included. Milkshake was not started till after our food was ready. We watched one lady put our food on the tray and say we had already been waiting 11 minutes. The tray was brought to us after the milkshake was made and was missing the order of fries, another 5 minutes of waiting I asked if we could at least get the tray of food and they could bring us the missing fries rather than continue to let our food get cold. The manager on duty then proceed to rudely tell me that they were busy. This is no way to treat your customers. Train your staff better because the one girl looked like a deer caught in the headlights and had no clue what to do about the missing fries. I stopped going to White Spot PG after 45m waits on good, looks lile we wont be coming back to Triple Os anytime soon either. Very disappointed in the service.

Great food

Awesome fish and mushroom burgers, like their menu and cooked properly, some say they have the best shakes in town , Im lactose intolerant!

Not bad breakfast

Love the fries and shakes.

Best Chicken in town!