Pita Pit in Prince George
1600 15th Ave, Prince George, BC V2L 3X3, Canada
About
With more than 20 pita fillings & 40 toppings to pick from, Pita Pit offers you millions of flavour combinations. Pita Pit was at the forefront of the growing “fresh and healthy” eating revolution, when we opened the first Pita Pit in Kingston, Ontario near Queen’s University back in 1995. Pita Pit delivered what students, families and young professionals wanted but couldn’t find nearby; an affordable yet great-tasting fresh and healthy alternative to high-fat and high-carb fast food.
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Terrible customer service. I'd never been to pita pit before, so I asked the girl what's good, and she just said it depends what you like. And then I saw that they had a limited time special for a smoked meat pita, and asked her if it was good. She said she never tried it and that it's probably good because it's a limited time thing. She didn't tell me anything about what was in it. Turns out it has mustard and pickles which I don't like. But that's on me for not asking. However, the way it was put together was terrible. All the meat was at the bottom of the wrap, so for 3/4 of the wrap your just eating cold veggies with a little bit of mustard, and only then when you get to the last 1/4 of the wrap do you get some meat and all that was where all the sauce was too. Definitely won't be going back. I just felt lost the entire time I was there
Asked for a ceaser wrap, paid 13 bucks and got bacon, no chicken. Called the store and that's what was put into the till, even though menu says chicken bacon ceaser and the only bacon wrap I can find is for kids... Would be great if staff asked questions, or clarified.
I don't usualy write bad reviews, but the costumer service at pita pit (both locations) is trash. The girls that work here are rude and unprofessional for some reason.. I have addressed this issue with the owner once and he seemed like he didn't care. I mean I get it you work at a fast food restaurant and you deal with all kinds of people, but it is your duty be polite to the paying costumers. I don't recommend coming here if you have food allergies or a halal diet, they won't even bother changing their gloves after handling other meat products.. never going back to this location.
Today at 10:15am I ordered a regular chicken pita, the girl who waited on me was very rude from the moment I walked in. I wanted Spinach lettuce on my wrap, but the lettuce was so bad it was black. All three different lettuces was old and brown. When I asked the girl if there was any good lettuce she said no, so I asked for a refund as looking at the vegetables I noticed they were all bad. (This location was the dirtiest Pita Pit I have ever been in). The girl refused to give me a refund and said it wasn't possible, I said what do you mean it's not possible. A different lady with glasses came to assist and she gave me a refund right away, while the other girl in a different language aggressively spoke and shook her had. Disgusting customer service, this girl should not be employed anywhere where she has to deal with people period. I would warn anyone to never step in this Pita Pit location.
The staff at Pita Pit truly made my visit exceptional. They were not only friendly but also knowledgeable about the menu, which helped me make the best choices for my meal. They patiently answered my questions and offered recommendations based on my preferences.
Today, i went for dine in near 6:20 pm and there were two girls and one of them who is short in height was very rude. When i entered they act like they are not interested in serving costumers. Very rude, I don’t like it. She was making me feel uncomfortable. When i exit she commented on me and I heard that. Unacceptable behaviour. Staff should learn how to do costumer service. I will never go there again just because of bad staff and their attitude towards costumers.
Pita Pit Parkwood 1/5 ⭐️ That will be my last time giving them another shot, 3 bad times in a row. I got a Buffalo chicken extra meat and I always tip bringing it to $19. No one else in line before me but they were very slow to start making my order leaving me standing there. They triple steamed my wrap leaving it tasting burnt then she couldn’t get it open and it was covered with tips making it very difficult to eat including how it was sauced which I will address later. Had to ask for each veggie I wanted multiple times as only got 5 individual leaves of spinach and maybe 3 small pieces of pepper. I asked them to remove the mushrooms they put without me asking for it and the girl doing it declined until another girl came to help. They did not move my meat around on the grill at all to make it nicer or cook it long enough. When I asked for tzadziki she put it all in one spot then did not move it around leaving it all at the end of the wrap with the rest of it dry so I asked for a small amount of ranch but she wasn’t listening so the other women helped me. I will not pay almost $20 for this level of quality again unfortunately as it was a nice close option for us healthcare workers. Atmosphere dirty and staff no longer friendly unfortunately.
Food was good. The customer service was really bad. It was my first time and they were so… rude. I felt like discrimination as the staff was so polite with the whites but they’re rude because I’m brown.
Rude staff, take the day off if you chose to be moody. Won t be back
Pitas taste old, chicken taste stale. Definitely not what it used to be
Terrible customer service! I felt like we were putting the employee out by having her do her job.
Small portions. Served with a scowl. And I tipped 20%, of course, before the meal was prepared. Lesson learned.
Service was terrible! The large Pita I ordered was smaller then my girlfriends medium. Totally disappointed Food
Too expensive for what youre getting. Seems they are rationing the lettuce and spinach.
Pita bread was cold.
The food is good and staff is friendly and cooperative. I like this place.
Quick service. Food is always fresh. Staff could smile. $4 for a small bottle of pop.
Walked into the store with a smile to get treated very rudely. Not sure why, maybe the lady that was working tonight was having a bad day? I don t know, but I am not going back there again. This Wasn t a pleasant way to end my night.
Staff are rude but food is good, have seen staff sit on prep counter
I found this place and went here pretty often. Finally got my wife to try it. She wasn t a fan and commented on the lack of fresh ingredients and the rushed and rude service. That s not why I m leaving a review though. We both felt sick a few hours later and proceeded to have the worst food poisoning episode ever - out of both ends. It was so gross. Will not go again.
Walked in today one lady sitting on the counter on her phone jumped down after taking a few steps in to the location and the other lady was leaning on the counter on her phone didnt even notice her . Service was a rocky start and didnt get better as I ordered . Food tasted like normal pita pit which was good
Unfriendly staff ever i saw in my life.
Ordered my boyfriend a pita from this location to be delivered to his job site for his lunch, and he bit into mold after three bites. He opened it up and the lettuce was wilted and brown on top of it. So disappointing. This place just has gotten worse and worse over the last couple years.
Every time I go to this place the staff act like they hate you and roll there eyes when you ask for hot sauce on the grill or extra anything. The pitas are very expensive so you think it would be alright to ask for these things its normal. The staff have angry looks and never smile, there is zero customer service and everyone I know talk about how bad the service is.
Nice work and service,
Great service! Friendly and good at their job
College joint. Tasty.
I liked that shawarma today, but the girls were so rude. Definitely not coming back here...
Went there to pick up dinner yesterday at 6pm. Never tried it before so was excited. Was ordering 4 meals. 2 adults 2 children. I ask for 2 kids meals. She says kids meals are only for kids under 8. I said well thats fine they are 2 and 4. She looks at me like Im trying to order kids meals for myself. Tells me I halfto have the kids with me. And was very rude. I walked out. They lost out on a $50 order and a 15% tip. Also any future Business from us.
Go in there for my chicken ceasar. The two girls behind the counter were more concerned about talking to themselves then my order. The put the chicken and bacon on for about a min. Completely undercooked. Tore the hell out of the pita all awhile having a great conversation. My wife went it just after and said the did the exact same to them. Disgusting costumer service.
I had a worst food and customer service experience in my life. The girls were so rude and not even listening properly what i want, seems like they were in rush to go home. I felt like they were working there by force. If this behaviour will continue no one will go to this restaurant.
Was in here with my family for Mothers Day. My aunt has a developmental delay and while she looks older she has the mental capacity of a 10 year old. She wants to order herself a kids wrap becuase in her eyes she is a kid. The woman looks her up and down and say not for you and punches in a regular Peta. The rest of the interaction there was no patience or kindness from the staff. They where short and distracted. I cant fathom why paying less for less food would be a problem but thats fine, we wont be back.
Great customer service and delicious food. Must try.
Healthy fast food, good quality decent people.
Worst pita pit I ve ever visited. Staff were very rude/ignorant. Weathered and not very clean. One staff member was coughing all over the place. Menu items were unavailable.
Food is good, staff are nice, but unfortunately the tips do not go towards them
We used to frequent this shop a lot- until recently- salad bowl sizes were drastically cut and the staff treats customers as though your an inconvenience - specifically the young man that has been working recently on dayshift.
If I could rate a zero I would. Every single time I go in to this location the staff are rude, worst customer service I ve ever experienced. The cleanliness is about a 2/5 and the food is maybe a 3.
Very good food will go back
I love the food but the service is terrible. We were in there Friday Sept 16 2022, and they ladies working were so rude. They had no interest in being there at all. One lady spoke so rudely to my daughter when she was ordering her veggies. There was no need for it. Our pitas were slapped together and rushed. Your employees need some customer service training
Must go , I visited all the time and the food is so good and staff is very friendly, cooperative. Food is healthy , go and try it.
Ordered a Southwest Baja Bowl and added falafel to it. The baja bowl is supposed to have black beans in it and the lady working tried to tell me the falafel I ordered extra was the black beans, she also forgot the Tex mex seasoning. Just an unpleasant experience all around
Ordered with 3 other people, 3 of the 4 of us got extra cheese. No cheese was put on our order to begin with and then we had to ask for cheese to be put on as the lady was trying to wrap it up with out cheese. Two orders were double meat but seemed to be identical size to the regular meat orders. Portion for double meat, extra cheese seems quite small. Good taste but low value for the money spent.
Love the bbq brisket rice bowl! Staff was friendly, will be back! Thanks :)
On December 20th, 2021 around 9: 25 PM: The girl ( not very tall) who was taking the order was so rude. It was our first time there. Management need to give her some training that how to treat customers well. She should have some manners by herself too Thanks
On December 20th, 2021 around 9:25pm the girl who was taking the order was so rude. It was our first time there. Management need to give her some training that how how to treat customers well. She should have some manners by herself too. I havent any option otherwise I gave her no star.
Always fresh and good service. Located within Parkwood Mall.
Usually dont leave reviews like this but went here yesterday, the chicken was completely uncooked and cold.
I eat here every so often and have zero complaints. The restaurant has always been clean and well kept. The employees are friendly, and its Pita Pit, so of course the food is awesome!
Good food but the delivery fee is ridiculous
Food is good and I feel like its a good value for the price. Better than subway for around the same price.
Service was abrupt but efficient. Food was very tasty and fresh.
Very rude wasnt listening to what I had to say just assuming and rushing me out definitely not good service hopefully the foods good, will not be going back to this location
Great food! Nice place to get food if you are downtown.
Good pita pit. Nice customer service
My favorite fast food restaurant when Im busy and need a healthy option at work
Puked
Good food
Healthy fast food
Well run restaurant franchise with professional staff. Made a mistake on a tip by $99 and when I approached the owner/ manager in regards to the mistake he already knew about it and had the money and receipt set aside for me. No drama, no silly questions, just straight to the point! Oh ya, and the food is great. Nice portions! I recommend!
Its alright. Dont get me wrong. Food is good. But the portions sometimes r drastically inconsistent and small. Sometimes I have to squabble with staff when I ask for a topping and Im weirdly told Cost extra... its just lettuce or spinach....what?!? Lol
Great pitas
The food was fresh, but my Caesar salad wrap (one of their signature menu items) had no red onions, did have green peppers (not on the listed ingredients), a few mushroom (ditto) and no parmesan cheese... It did have a slight sprinkle of some orange cheddar cheese. Barely any dressing. Weirdest ceaser salad wrap ever!
Great food.
Consistently good food
Good healthy meals, fast and polite service.
Last night s Shawarma pita was amazing! Had fried onions and mushroom!! They also had a variety of sauces. Yummy. Young lady who set us up was super as well!!!
No romaine lettuce, the other lettuce was soggy. Dropped half my meat when putting it together and didnt even replace it. They dont care at all.
Did not answer phone during business hours
Best customer service i have ever experienced . And the food is great too .
Good eats
Love the variety, the speed, and of course the food
Great service
It was pretty good.
Love the food!
Always patient with my son, and happy to serve us!
Great pitas
Great tasting good for you food
Like the food. Service is good. Makes another healthy choice for lunch.
Decent food and they have good vegetarian options which is awesome for a fast food place
Nyc
Simple and good. Cant really go wrong. Plus its relatively healthy compared to other places. Some of the nicer pita pit staff in town too
Delicious, not too expensive, and healthy!
Love this place ! Healthy food and great customer service
Great food
