Benny&Co. in Québec City

Switched it in twalette and really low, I ask for the changeman. In 23 years of Karier I have never seen her

Very long delivery

I have always been satisfied but this evening it was terrible, ordered a brisket, received a mini portion of chicken as well as a mini portion of fries, at least the sauce and the bread was...

Order by phone Long delivery we even called us so as not to worry Chicken looks like those from Cuba (thigh) we remove the skin and the bones are there Small ordinary Club Cold fries Would not recommend Bennys again!!! We are very, very often at restaurants across the province. Order date Nov 5, 2024 between 6:30 a.m. and 7 a.m.

Very disappointed with the delivery time. I placed my order online at 6 p.m.: its 8 p.m. and still nothing received. Despite my calls, I am told he is on his way. Im less than 10 minutes from the restaurant too. They can clearly indicate on their site that delivery is fast so that we can enjoy our hot chicken. :( I dont think I will order again because I am extremely disappointed

Never seen a team of such incompetent and rude employees... It talks about their private lives together while the customers wait and hear. And when your poutine arrives they expect you to assemble it yourself? So lets see what is this? Do better Léanne

What s happening to this Benny? gone from the best to the worst of the saddening channel!!!

A little disappointed I had a tiny, not very roasted leg missing some skin and few fries... usually there are too many fries but here not enough and whats more the delivery man was lost and called me... I havent moved yet 3 out of 10 tonight well see

Unfortunately, my fries and chicken tenders were cold.

You must monitor the accuracy of your order, many repeated errors several times even having rehearsed on the phone and in person. My perception on food is 75/100

Still the same faithful taste as in my youth, always fresh, always good. I have never been disappointed. You dont change a winning recipe as they say! In addition, my numerous home deliveries have always been warm and efficient. THANKS

Great food

Ordered a club sandwich no tomato with cheese 20 minutes later I received a club sandwich with tomato and no cheese

For years, no matter which Benny I go to, I am extremely satisfied until this evening, for a rare time I have it delivered to the house, it takes 50 minutes to receive until then for me which I consider normal given that I have ordered at 6:15 a.m., the delivery man is super nice but smelled of alcohol, I left a 15% tip because he deserved it, it cost me $35 with the tip, I ordered a gourmet plate, which normally contains 2 thighs, and the rest, unfortunately I only received one leg, I called the restaurant to say that I was missing one, the waitress asked me if I wanted to have the one I was missing? Obviously I want it, it was my dinner with my boyfriend and the only thing she told me was Im going to send it to you as quickly as possible, without excuse without compensation and whats more my order was relatively cold, I would have liked a little more consideration and a little stupid compensation whether its like a coleslaw or whatever, unfortunately from today I will no longer have it delivered to my house.

Not able to honor a very incompetent personal discount coupon

Valid coupon on the Antidote which does not work. We ordered from the competition this time. Too bad its the best roast chicken according to my tastes, it remains a personal opinion (tastes and colors...)

Bennys is a very good restaurant but we have meals delivered but each time the fries were cold. but Benny remains a very good restaurant. Delivery is very fast 20min for us.

Wow! Well done team Benny Super efficient and fast service, very kind delivery man No error on the order and everything is good. Thank you so much

The staff is very courteous and the service is very fast and the chicken is well cooked and the food is hot I highly recommend them to everyone

Always a great experience from the clerks at the counter

The deliveries, the food, the warm atmosphere of the Benny team, a pure delight! I highly recommend it to anyone who has the chance to visit or order #yummy #foodlover #restaurant #benny

Nice small restaurant but great service

Your aste delivery drivers require a tip if you want to have your order. Benny must be made poor?! Do you pay your delivery people the salary of a tipped waiter? Benny offers similar cars, right? Youre starting to become pathetic. Well, that gives you one less customer in the future.

We order once a month from the factory (day rate on Sunday). Orders between 10 and 25 chefs choices. Never had a problem, staff always in a good mood and the food is always good. Good value for money despite the latest increases. My only negative feedback I get from the guys is that we need a little more sauce!

Never a problem with my online orders. Always welcoming even in the big rush!

Bravo to the staff, one of the rare restaurants where we call to work, and we are never disappointed! Very good service and always constant!

Cashier who seems angry to see me arrive 30 minutes after the end of her number. I ask her for information on the menu and she tells me to look on the signs above her and I cant find the information Im looking for. In addition, the food I came to pick up was for my wife who is pregnant! First and last time I set foot in this restaurant.

I love Benny, and I order often, I am Really satisfied with everything, and we Also an excellent delivery person,

The delivery people are always sua coche. Incredible service

Crispy yum!

Very good price, excellent quality

Excellent service from the cashier, hot meal always so fast!!!

I highly recommend! The employees are always smiling and the service is impeccable and their chicken is just delicious!

I recently had the pleasure of dining at Benny&CO restaurant and my experience was exceptional. As soon as I arrived, I was warmly welcomed by the staff. The atmosphere was friendly and the decor was simple. As for the food, it was simply delicious. Each meal was prepared with care and the flavors were incredible. I particularly enjoyed their specialty, the brisket meal, which was perfectly cooked and accompanied by an exquisite sauce. The service was impeccable. The cashier, whose name was Leanne, was attentive and gave good advice when choosing meals. In summary, Benny&CO is a restaurant that I highly recommend. An unbeatable rotisserie experience!

Chefs choice really too greasy, stomach ache

The ribs are very good and good service

I used the App and took the trouble to call to ensure a change which was not made with the App....4 meals/7 with error....so disappointing and annoying to receive guests as well :(

Everything was cold four people and everything was cold very disappointed we will pass next time No dressing in the coleslaw In addition we had reserved the take out at 5:15 p.m. to be sure that everything was hot Its hard to do worse

This is to be fooled by the employee at the cash register and to be answered in the same way. Simply not that place in catering and customer service. Finally I went to get my food elsewhere

Call for club sandwich delivery plus chocolate cake. Not received after 1h30. Call again. Problem understanding the address. I decide to go there. Same command. I arrive home with no cake. Nice service

telephone service to be reviewed. really not motivated.

Phew good food clean place but we dont have the impression that they are happy to sell us chicken lol it was a heavy atmosphere I understand the lack of employees but we shouldnt feel that the employees are forced to work against their will lol and we dont really like hearing the guys in the kitchen say that gluten is a mental thing at least wait until were gone before talking frankly about the customers

Thanks for everything

When I pay for extras in my order and dont receive them its bad enough so imagine telling the cashier the next day and being treated like a liar. I AM WORDLESS! seriously I expected better for the price we pay.

Good value for money

I just ordered and what a disappointment, overcooked chicken, dry and hard fries. 1 single piece of bread, 1 single salad. It looked like the rest of the lunchtime. $30 for 1 box and not 2. Ridiculous. Never again. We take customers for trash. My order was the 2 breasts for $26. The more it costs the less the quality. Where is the manager and owner, they don t care!!!

Very good attention

Restaurant mainly for take-out with a few seats inside and to eat a meal. His checkmark.

I ordered a plate of 3 chicken fillets, I got 3 long chicken nuggets, the chicken crushed inside like a paste, worse than frozen nuggets, sometimes rubbery, in a small container with McCains style fries frozen, (I remembered having already taken the fillets a few years ago and being satisfied). for $14.38 its not worth it I would have eaten frozen better and cheaper. I recommend sticking to chicken breast. Impeccable service though.

It was my first time, very good

Very good chicken good quantity and excellent service

Serious 24 minutes wait for an eco-fam with hardly any customers. The girl in the kitchen who constantly coughs, not even into her elbow. People chattering and nothing moving forward during the evening rush on a Saturday. Im very much on it, yet at 43 piasces plus tax and tip. Thats it you just lost a customer and I have an easy dirty tongue when Im disappointed with the people who live around the place. Ive been a roaster in the past and it came out like 10 times faster.

Very good service

Chicken and sauce very good. For the salad it lacked a little taste (not salty enough). It was a delivery.

The order never arrived

Unfortunately, I cannot rate the quality of the food because we did not have the opportunity to taste it. Last Thursday evening, June 1st, when the restaurant was supposed to close at 10:00 p.m., we left St-Emile at 9:10 p.m. because the restaurant in this area closed at 9:00 p.m. So we arrived at around 9:25 p.m. and left empty-handed because the door was barred. As there were employees inside I called and the person told me they were closing early. So I asked why and she stupidly replied lack of employees . Let s see that you close a restaurant 35 minutes in advance for a lack of employees . Rather saying, We were no longer interested in this evening would have been more credible Very disappointing, coming so far away for nothing.

I have always said that it is the best Benny anymore now door locked 9:20 closing at 10 p.m. party inside.

Ja dor

Get their order wrong and you have to wait 50 minutes to get the missing food

The best CHICKEN IN TOWN Large portion, delicious. the reputation is well established We cannot eat on site To relax except on benches near the windows.. Having tables to go with the family would be great.

J ai due faire retourner ma commande 2 fois pour avoir la bonne sorte de Poutine 3 ingrédients bref, une heure d attente entre chaque livraison ça fait long pour dîner . Service de livraison déplorable. Attitude négative et démotivée/ froide/ air bête de la part de la livreuse ! Augmentation des prix pour une réduction des services je vous applaudit

Best chicken in town

Worst place in the world receives a mega poutine no cheese dont bother coming back to bring me another poutine or cheese and 0 refund in total 25 for a fry with sauce

Very good

I understand we went at a very busy time but I placed my order online and when it came time to collect my order I ended up with an Oliviers. We have the same tastes but they gave me his extra large coleslaw. Our names are on the invoices they put on the boxes. My name is not Olivier and I dont have the same biology either. Pretty sure we dont look alike either. I didnt complain but...poor Olivier who didnt have his coleslaw....Since to err is human its okay. The food is good though, its good portion sizes and everything was still hot when we got home. Nothing negative that much! So I gave it 4 stars!

This restaurant indicates 10:00 p.m. as the closing time but it changes and finally closes at 9:35 p.m. so refuses to take my order under the pretext of a problem in the kitchen...the chickens ran away!

My partner called in pm to find out the closing time, he was answered at 10 p.m. He asks what time he can order at most. She answers him 9:45 p.m.--9:50 p.m. max. He calls at 9:37 p.m. to order while he is on his way. She tells him its closed, too late. He mentions to her that he even took the trouble to call this pm and we confirmed to him that it closed at 10 p.m. She replies, sorry, we had problems in the kitchen. Thats it in Quebec, its difficult to find a restaurant that doesnt close at 7 or 8 p.m. in the middle of a Friday evening. Edit*** We tried the experiment again last night, September 1st, and when my partner wanted to order on the phone at 9:35 p.m. he was told it was too late and it was closed. He also called in pm and was told that they accepted orders until 9:45 p.m. . He raised his voice a little by specifying that he had called in the afternoon and that he had been guaranteed that they would take his order. So she agreed to take it... In summary it was not a great experience, the impression of disturbing them (the cashier was texting on her cell and even hid behind the counter (squatting) to text with a colleague . Its a 3rd employee who told them they had no business doing that (I hope). If I were a manager and I paid my employees until 10 p.m. and they refused to serve customers after 9:30 p.m., that wouldnt work. 3 employees are unable to make two chicken meals? Dry fries, nothing amazing, thigh and breast were small. The salad was good. ***Update 07-09-2024: I wrote to them more than a week ago (as requested in their response below) and I never heard back from them .

Excellent rotisserie. Perfect chicken and condiments all round. Top rotisseries in Quebec. Recommended 100% and worth the detour.

Impeccable service I ordered again because the last time it was not satisfactory. So I made a complaint, I was kindly contacted to find out about my dissatisfaction. so I tried again yesterday Saturday. It arrived hot in order in the box very appetizing a MAGNIFICENT garden salad rare in such a restaurant. Super happy. RECOMMENDED

For good roast chicken, this is the right place. However, when eating inside, forget about that because there isnt really any room. Its more of a place to take out or have delivered

Took the trouble to order in advance to have the order between approximately 6:15-6:30 p.m. since my work ends at 6 p.m. Delivery man arrives at 5:55 p.m. Cold club. Not lukewarm but cold as if its a club made 1 hour or more ago. Either received an old or normal club but nowhere indicated that they are cold clubs...

Best takeaway chicken in Quebec.

I have been ordering for over a year, club sandwich and poutine I have never been disappointed this evening I had a salad as a starter wow very good portion full of vegetables it was as always PERFECT staff on the phone kind and patient. Delivery always so fast and warm on arrival. You make a great team! Thank you for existing Benny

Well done children

Excellent product quality

Very well received, beautiful gang

Always good and succulent. I have nothing to say about this restaurant other than that it is fast, efficient and very good.

I placed an order by delivery and the service I received was personalized and impeccable! Thanks to the delivery person Elizabeth for boarding my surprise for my fathers day! He was really happy! Excellent service from him!

Very fast service and the chicken is very good and friendly staff

Last delivery... The delivery man knocked on my door to ask for more tips since according to him I hadnt left him enough for an order of $15, and the discussion lasted, and Im not exaggerating unfortunately ...maybe 10 minutes. Otherwise, unfortunately which is zero my type, but there... Since August 1, 2023 I have been waiting for a refund for another order not received, called, 3 times, I am told that a refund will be made wait for the managers phone... Zero. And, they blocked my Gmail, screenshot to support... I understand zero . Maybe a public message will reimburse the refund....

Very satisfied with the services and the welcome. It is a warm, caring and professional team.

Good morning I order 1/4 breast by phone and the person who answers tells me in 20 minutes for delivery. Ok 50 minutes later I phone to find out if my order has gone because I dont find that normal. The young man who answers tells me its impossible maam 20 minutes and I answer her listen my ears are very clean and she told me 20 minutes but its not serious and I can know if its gone . He tells me yes, it shouldnt take long. So thank you, Ill hang on. 15 minutes later my order arrived. The delivery man was very kind, just like me. So I open my surprise box, spill the sauce, warm chicken and cold fries. I called again to tell them and no return call since. Very poor reception.

Its always fresh and very good. The club sandwich is the best in town.

I waited 2 hours 15 minutes for a delivery

We received our two meals after an hour and a half of waiting, everything was cold and not edible. In addition, I take the trouble to place my order online to get the free kibbles (with the promo code) and these were not in my order even if I am sure I put the code that was indicated Very disappointed with Benny.

Great service the chicken is very good its worth a stop when youre hungry, smiling employees

Call back 4 times to arrange a CHICKEN BREAST order! The sauce bursts in the box 3 times and misses the fries the 4th time! To make you say yes yes sir we will give you credit for the order, call back 3 days later to have no credit at all for the order, make me wait 30 minutes on the phone to have me tell that the people who were working were evening she doesnt remember her! You have just lost a customer who paid your delivery people adequately and who was polite to employ them DESPITE THE LACK OF PROFESSIONALISM! Worst restaurant chaime ever!

They changed their chicken fillet, nothing to do with those before.pi not tell their customer.finished.

Exceptional on-site service!!!!! Chicken as good as Benny!!! THANKS

Always good, fast and courteous service! Wow special vouchers!!!

Nice food with a reasonable price.

Excellent food and services.

Always impeccable service and its the best chicken restaurant!!

monitor your order because it is not professional, and very disrespectful if you make a mistake in your order Benny its over

Always delicious this chicken served in my case with rice a guaranteed treat a beautiful box well stocked with salad sauce roll and always hot to the point always well received c, its always a real pleasure to return for so long bravo for the constancy

C a lunch counter, fast service, prices are attractive on take-out orders!

Fast service. Exquisite food.

Fried cold and soft chicken cold and soft as if it had been soaked in water! I rarely eat Benny and once in 2 its quite ordinary

Its the best chicken

Big cheap vg snack, professional service, nothing to say A1 thank you 10/10

Excellent price and good quality of food and services

Quick presto delicious

Picked up 2 chicken meals Wednesday pm May 25, 2022... Very dry chicken with a bad, pronounced reheated taste. On the phone I was told that they did not serve reheated chicken. We will look elsewhere in the future

More and more disappointed with the service, before it was good and good.... now youre lucky when its good, and whats more the service . This evening order online to collect at 8:54 p.m....it looks like Léanne not the manager closed at 9:00 p.m. I hope they will reimburse me

Alright

I tried the Martin Juneau burger. Phew, Im sure he wouldnt have signed the one I received last night...Overcooked and tiny chicken and for a jalapeno burger...only 1 slice, not strong. The 5 breasts ordered at the same time were perfect.

Very good food

Well

Good and fast service

This is my restaurant for chicken. The best in town for my part.

Nice place

Always good service!!! :)

The best chicken and the best sauce

Correct price

Parking: Moyen Food

I ordered chicken strips a month ago and I received them vegetarian. I called and they told me that they didnt cook vegetarian... not the same texture, no taste of chicken so yes it was disgusting because I eat meat.

I love eating Benny, the coleslaw is the best I have tasted. Its generally very good but when there are too many orders, it happens that the chicken is not cooked enough, they want to go too quickly to serve as many people as possible and thats the quality of the cooking. sometimes leaves something to be desired, its a shame.

It well represents the Benny family from Saint-Félix-de-Valois who are at the origin of this miraculous chicken Benny chicken I give them 5 stars for cleanliness and because I start every week every Friday once a week to go there physically often it is very clean very courteous and gives family values Benny from Saint-Félix-de-Valois Alexandre Aubin gives 5 stars

Excellent service always good

Very good food very fresh thank you

Forgot my cheese, for my poutine

Great internet ordering!

Im not the type at all to complain but I just ordered chicken strips and seriously I have never eaten strips so rubbery and not very tender I called the answer I got yes we have changed our straps, that s what it is. For my part, no more benny

The best WoW chicken and sauce really better than St-Hubert

Excellent roast chicken at a great price. Every day of the week there is a different daily special.

Excellent

The excellent sauce

Very good

The chicken is awesome. A little pricey, but the chicken is much better than the chicken at St-Hub...so its worth a try. Good service, THANKS.

The chicken is often pink or even rare... For a chain like Bennys this is problematic knowing that the cooking recipe is supposed to be the same everywhere...

Fast service

very disappointed that he gives us their frozen chicken fillets in a restaurant! they are not very good

I ordered the tacos. Very very disappointing. Soggy, too spicy, chicken not crispy. Garbage can Chicken leg almost defeated? Very little rice portion. Chocolate cake. In the bag turned inside out. Garnish stuck to the cover.

I bought chicken fillets and received rubbery meat paste croquettes that were not edible, in short I was cheated. I went there often...but never could

Very small, no place to eat

Very disappointed with the customer service. We were waiting for an order of $60 for over 1h30 only to be told that it was canceled by mistake... no compensation was offered to us. I am very disappointed but I still recommend it 1 week later and their machine does not work so the delivery man leaves with my order explaining to me that it is me who is the problem... I called my bank to check but everything is ok...

Very good service. I am really very satisfied. Thank you very much. Very good menu with competitive prices and because of my diabetes they were willing to fill my water bottle because I was very thirsty. I will definitely return to their place during my next visit to Quebec.

Very disappointed, we took a Benny for 2 (breast and thigh) everything was cold. Cold, dry fries with cold sauce and cold chicken. Very ordinary coleslaw in the end nothing was good. This will be the excuse for the lack of personnel.!!!!!

Perfect

Best white club in town!!

Ribs on the mark!