Rôtisseries Fusée in Québec City

It was quiet but it was very good. Wheelchair accessibility: Yes

Still delicious

Perfect as always, very courteous staff and excellent service.

Wow great service by Tristan, Super motivated and welcoming :) I highly recommend

A great team that gives itself with heart!!

Better than Saint-Hubert, no discussion

The meal was excellent... very satisfied... THANKS

The meal is good, the services are remarkable and for the price I recommend

I cant even give 1 star for this restaurant. Order made then we received a club sandwich one piece of which contained no chicken at all. No utensils, no hand towels. Frozen meal and after phone call made to the restaurant the staff is indifferent to all this because order made with skip the dishes then I forget that the cashier had also forgotten to put our water bottles. So since we used skip the dishes the blame is all on them. Fortunately there are more services.

Very good and well prepared meal with large portions and prices to put the competition to shame !!! Very clean and friendly place! I highly recommend you! Thank you Rôtisseries Fusée!

Very good food with excellent service.

Worst restaurant EVER!

Fast service I ordered to take away and less than 5 minutes I left with the order and the employee was smiling and very helpful

Its been a long time since I came here, very good service, excellent food, and cleanliness in the dining room ,....Ill come back

Good products and % for CIUSSS employees... Thanks to you

Super promo of 10.95 on the white meat super club until Feb 29, 24 Kid-friendliness: Pretty and clean Wheelchair accessibility: Ramp

Dry, burnt, greasy, bad service, expensive. Choose two and make your adventure at Rotisserie Rocket!

I ordered a club for dinner. The delivery man left the box outside in the cold and he called to let me know...... that it was outside and that it had already left. Waiting a bit, calling and delivering it in person, is that too much, it seems? I called and spoke to the manager. She tried to defend her delivery man with totally unacceptable arguments. Ubereat does the same thing, so its justified to do it too. Were not supposed to be delivered to your area normally (well, hey! The website doesnt mention that and you offer the service or not at all, not in between......) and so on. Eventually, she understood the problem and admitted that it was unacceptable... promising to speak to her delivery person. But Im not convinced. Other customers may also have the same unpleasant surprise. Ive never had a problem until now with Rôtisserie Fusée, but next time, Im going to think twice before recommending there..... I should maybe pay $4 to $5 more but have delivery well in hand with competition like St-Hubert or Normandin.

Its good, clean, not expensive although everything is expensive

Very nice place new administration!!!!

Did not confirm my order on SKIP 1 hour wait and no lunch. Just not good. After responding to their message below...no news from them! 0/10

The chicken is excellent and the portions are generous Parking: Some seats but no wheelchair

Phew, not easy. Questionable cleanliness. Cold meal, overcooked fries which suggests reheating and the height of it is a club sandwich with chicken only between the first 2 slices of bread and this is not an error since the two club sandwiches had been assembled like that . In short, lousy experience. To avoid. And the young owner who brags loudly to his boyfriend who drives an Audi Q5 and that he sold his STI... well done champion! Take care of your business before flashing your big tank!

The LADY VERY NICE and LIKELY, thank you very much, EXCELLENT chicken, THEY SHOULD THINK OF RENOVATED..

Lack of seriousness

I ate well

I recommend this restaurant! The plates are generous and the coleslaw is famous! Sauce, salad, bread as much as you want! Wow! In addition, the service is excellent and the employee at the counter is very cheerful. Price more than affordable and they have daily menus. Pleasant experience. Parking: Kids meals and they provide seating Kid-friendliness: Meal

Thank you, the team was really friendly, welcoming, well done we appreciated thank you for considering the requests even from children (8 years old)

Very good, its my favorite chicken

Excellent delivery service and the cheese sticks and Fusée poutine are a must!

coleslaw is good

Best club Ive been to and great service.

Good chicken Quebec

Very good chicken meal at a reasonable price

Very good service and quality chicken with the new owners!!

I recommend!! very good service :) thank you

More interested in chatting back and forth than taking the order from the only customer

I recommend a new dynamic and friendly owner who cares about the quality of the product and especially these customers, thank you for this good meal

Fast counter service

Excellent service! Super good food. I eat there every week and have never been disappointed. The little one who answers the cash register is always kind and smiles. My order is always ready quickly and cheaper than when I go to competitors Benny and St-Hubert. Pleasant music in the dining room but not too loud so we can still chat when two of us come.

Eating there is always delicious, the atmosphere is incredible and the service is magical, the employees are always smiling

Very good service from a certain Naomy, super beautiful, super good service and warm.

Very good service from a certain Naomy, super beautiful, super good service and warm.

Really good Very nice welcome Thanks a lot

Good chicken and good dishes Parking: No need to book, always a place to eat, quick service

Very clean and very good service thank you

Portions generous

Very good chicken, better sauce than St Hubert.

I like to go there for the chicken wings plate. Excellent

At the time I went there no one inside in the dining room I ordered on a retro Tuesday I ate half of my chicken thigh the fat was leaking I dont know if the thigh was reheated in oil but really disgusting

Yesterday we ordered rocket chicken. During our dinner, and when we opened the boxes, the chicken was excellent and above all it was hot and very tender. Everyone enjoyed it Thank you, it was excellent! There were 9 of us on this order. it will have to be done again

Fast, always good, Im never disappointed. I love fries, don t change them

Good service, super good

Great Bob and hot great service

I love Fusée rotisseries, but this branch should be avoided. The staff is arrogant. Take the detour to Ste-Foy instead.

I stay 5 minutes away on foot I feel like having it delivered...Ok. 1 hour later I receive my order. Well yes no French onions. the person who takes the calls doesnt listen to you!!

The cashier took $20 more from my bill but I realized it when checking my bank account statement and I didnt keep the bill for long.

Very good food with fresh chicken and delicious sauce. Fries a little cold but thats understandable Good experience!

I just went to get the thigh and breast for dinner and we were probably given something to reheat for lunch because everything was really dry, even the fries had to be made. Very very disappointed.

A1 service, fast and excellent food!

I didnt leave a tip I have my bill in disarray at my club

Plutôt décevant que vous répondiez si vite aux commentaires dexcellence et très peu aux commentaires de déception, pour des gens soucieux de votre excellent service à votre clientèle. Mon conjoint a commandé et na jamais reçu sa commande, même après 1h15 dattente. Désolée, mais cest plutôt moche et très peu fiable de votre succursale.

I never received my order... how to rate this business?... Ordered at 5:49 a.m....I contacted them again 1 hour and 15 minutes later considering that it was getting close to the limit of patience, the receptionist told me that my order was being delivered...the delivery person may have passed through Winnipeg...because NEVER delivered.

Smiling, pleasant and motivated staff. Fast service and very good value for money.

The place lacks love, the chicken too!!! On the other hand, we had excellent service.

Clearly the best Rotisserie in Quebec. A comforting place and a warm welcome. The cashier always has a smile and its contagious. Thank you Mrs. Smile

Fast delivery, the food is good and the delivery man was very kind and courteous :)

I ordered at 11:15 a.m. to have an order around 12 p.m., at 12:22 p.m. I called the order not yet gone, because they had a group. It seems to me that the basis of customer service is to follow up with orders taken on your web platform... To be told that my delivery has still not left and that the platform does not provide the correct delivery times, is a lie because I use UEAT daily at work and the delivery time changes in 4 seconds. Now I want to be reimbursed, being told that there are procedures is a second insult because this is done in 3 seconds in the system with UEAT Result I didnt eat and Im waiting for my refund

More and more errors in orders. Wrong order a few weeks ago. The other time, no peas in the galpoute but charged full price, only written dsl no peas on the invoice. Not very strong. Seems to have staffing problems.

Courteous and kind staff Excellent food, freshly prepared Meal served hot I loved it and I will definitely go back THANKS!

Good roast chicken with a good BBQ sauce

What can I say, waited 5 minutes before coming to the counter to take my order and it was 7:30 p.m. on a Wednesday evening, fairly ordinary counter services

Excellent

Great

Great customer services

I simply love them all! My favorite rotisserie! plus, they make super good Poutine!!!

customer service at ***** the woman at the counter yelled at me for a bottle of liquor left on the counter (I thought she was talking to another gentleman), Manager who seemed in a bad mood also, I will not return to this restaurant, I would rather travel 5 km further to eat elsewhere

Nothing to say. The chicken is always good

Generous portions, the fries are good and friendly service.

Very good

It was okay, respecting their menu...

Chicken WAY too salty!!! The accompaniments are correct.

Since the owners are no longer the same, the service is rotten and the food is average. I gave it one last chance sorry!!!

Its good and reasonably priced. Staff a little serious... with covid its a shame the empty atmosphere.

The food is super good, but it took way too long to receive our order (I waited 30 minutes)

Not able to place an order correctly, if you call to say so she accuses when leaving that its your mistake even though the invoice is clear. Then their site indicates an addition of salad or others with fries but suddenly on their invoice we receive it is a replacement. They waste food instead of just bringing whats missing and the manager makes you feel like youre bothering her and making her life difficult by wanting your meal right when you pay for something and dont get the right thing ......... Really bad service and site which is fraudulent in not displaying the real information. In addition it indicates a price and when you choose it it is no longer the same. Never again!

We like it

We say 9:00 p.m. closing time but we close the doors at 8:30 p.m. We cant place orders by phone even to bring in since the doors are locked. What is the point then of indicating 9:00 p.m.?

Ordered online at 5:40 p.m. on July 16.. received at 8 p.m.!!!!

Very nice place very good with the new administration I recommend it

The restaurants air conditioning leaves something to be desired

Too bad the Google hours are not good, indicates that the branch closes at 9 p.m. but closes at 7:45 p.m.? Even on the building no timetable is displayed

Closed even at 7:30 p.m. on Thursday August 26.

Delivery man did not wear a mask, extremely disappointed

Chicken the way we like it

Not satisfied dry chicken and fries reheat

Good service good food good price its perfect.

Its a good place to eat there, a little long this evening with the club special. But still very good service. Thank you Fusée

Brown sauce poutine is the best!!

Fast services with promotion every month!

Own. Chicken cooked to perfection.

The chicken was very good in addition to the poutine. Good price.

Fast service at the counter and great food

The delivery is so fast that you have to wonder if there is not a soothsayer who predicts orders in advance by looking at the entrails of the chickens they serve us.

Service still quite fast hot food good every time never bad feel friendly staff

always excellent and great service!!!

Internet ordering is no longer possible on the same day and preparing an order by telephone is no longer possible. Its a shame.

I always ordered from this one before moving to Beauport... its terrible how much better this one is administered than the others which manages the Beauport sector, Beauport said 5 year old children with no experience who takes care of prepare orders. I appreciate the credit option when there is an error in the order but 4-5 times in a row, its annoying over a period of time and it doesnt solve the problem that I always receive half-orders. In fact, I am officially a negative promoter of the Beauport branch and I will talk about it at every opportunity that comes before me.

Fruit fly in brown sauce, I was hungry...

Worst customer service ever, I ordered online and paid, never received anything, AVOID, dont get caught

Good service

Children

Always well received and never disappointed, its always good @

For quality price its excellent but I went back since the reopening and the day guy who serves me his plistiglase last time tells me to put my mask on my nose when he doesnt wear it seriously there he takes it for which I am not for wearing a mask but it always has a limit to everything bye bye the rotisserie rocket and dont count on me to make you customers pi know flat because I have photos but I am not able to put them here

The least good of the rotisseries available...

Good food and fast service very clean restaurant. I recommend it to everyone. THANKS

Excellent food, but the place is a little shabby. A little bit of renewal in terms of decor and the visit would be very pleasant in every way.

Excellent, super good, we were served by the owner, really friendly, absolutely nothing negative to say

Wow! What service! THANKS

Very rude and arrogant delivery girl in a business, in front of several customers. We have been good customers of yours for several years, we will call elsewhere in the future.

Often slow delivery and rather poor service, I have been a customer of this restaurant for a very long time and the situation has deteriorated in the last year. I do not think I would recommend this franchisee. In addition, he does not deliver utensils with the poutines.

As always very good

Very good, courteous service

GREAT !! We arrived not long before closing and the chicken was delicious and piping hot.

Very good, well cooked chicken and lots of fries. The sauce is good and the salad too.

Great service

Not even able to enter the correct order. 2nd cook leaves to eat while there is a rush of 6 orders.

Fast service, fast food style food

complaint to the manager serge, for delivery I never received an order he said that I was too far away even though they have already delivered to us I am 20 minutes away. never again I will order rocket. st-Hubert best service

Good service, delicious chicken

Friendly staff, very good food, fair price.

Always well served

Super good

We love rocket chicken, unfortunately the service is really terrible. We have been a customer for years and almost every time we call for delivery we get whined about it being far away, its not the right time to get it delivered, its complicated and it delays other deliveries etc. Its not my problem!!!! You make delivery available from us, if you cant manage it then dont go so far into your delivery area... dont disgust your customer. Isnt it annoying to have to re-note it when the delivery guy arrives at your house?! Plus last time I was told that I didnt tip enough...WOW when I leave on average $5 on a bill like $40 I find that really cheeky. So its over for us, were calling now at St-Hubert who always have super courteous service...we like chicken less but we like to encourage a restaurant that respects its customers.