Tim Hortons in Québec City

2790 Boul De La Faune, Québec City, Quebec G3E 1H1, Canada

★★★★☆
(659 reviews)
Categories: Coffee shop Bakery Breakfast restaurant Cafe Donut shop Fast food restaurant

About

Located at 2790 Boul De La Faune, Quebec, QC, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.

Website
locations.timhortons.ca
Address
2790 Boul De La Faune, Québec City, Quebec G3E 1H1, Canada
Plus Code
VJ8X+9X Québec City, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
6 AM–9 PM
Tuesday
6 AM–4 PM
Wednesday
Closed
Thursday
6 AM–9 PM
Friday
6 AM–9 PM
Saturday
7 AM–4 PM
Sunday
8 AM–4 PM

Services

Service options
Delivery Drive-through Takeaway Dine-in
Highlights
Great tea selection
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food Prepared foods Small plates Vegetarian options
Dining options
Breakfast Brunch Lunch Dinner Catering Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.6
★★★★☆
659 reviews

Most Mentioned

donuts (24) order (22) employees (14) wrap (12) smile (10) potatoes (8) muffins (8) bacon (6) cold (6) cleanliness (5)
5 stars
236
4 stars
175
3 stars
106
2 stars
45
1 stars
97
★★★★★
December 15, 2024

Professional staff.

November 9, 2024

For pulet habenero I wait about 15 minutes. When I recived my order it was so cold, the salad was watery because it had been waiting for so long, and the rice was very hard because it was not cooked. I would also like to point out that unfortunately some of the employees were quite dirty. I did not feel hygienic at all.

★★
October 21, 2024

Freezing cold in store. Cold potato Warm timatin very dirty washroom

April 19, 2024

Worst service. The manager was rude

February 11, 2023

Always missing at least one of the items that I order, and never under 30 minutes wait.

July 4, 2022

Worst tim ever , open late and close too soon , they don't open the inside anymore , only drive through. Under staff .

September 27, 2020

Orderd 2 Pumpkin Spices 🎃 Received 2 normal latte... Check you orders !

★★★
March 2, 2017

Food was sloppy and the egg was really solid, more so than McD's.

★★★★★
December 8, 2024

Best tim around!!! L-J the best!!

Local Guide
December 1, 2024

Do you want donuts? Dont go there, its not there!

November 22, 2024

Cheese twists look like rocks I almost broke a tooth with them and when I asked the girl if they were hard the simple answer I got was thats how the twists are serious!!!

★★
October 22, 2024

Great lack of organization and professionalism on the part of the team which is reflected in the level of service received. Some of the employees are not wearing their uniforms (one in jogging pants and a dirty t-shirt, another in jeans). The employee in jogging pants and t-shirt takes orders from the drive-thru and allows himself to comment and roll his eyes. I understand that the customer outside does not see his contempt but those in front of him do. Maybe working in customer service wasnt a good choice for this boy. Very sad for the owner of this franchise

October 22, 2024

7:15 a.m., the door still locked even though it s supposed to open at 7 a.m. The workers are inside, but doing nothing.

★★★★
Local Guide
October 22, 2024

Very very smiling staff, super pleasant, efficient, and in a good mood!! A radiant atmosphere, exquisite flavors (we had the crispy chicken ranch wrap then refilled 3 times, carrot/walnut muffin, autumn spice muffin, chocolate cookies, Nutella dream donuts and Flavor Explosion donuts) The service was very fast, the coffee served still hot (an Autumn Spices latte) and it was possible to eat in and then take away. Just perfect!

★★★★★
October 22, 2024

Stop quickly with a friend, we grabbed 2 Timatin Bacon Bagels, 1 Crispy Chicken Burger and a Crispy Chicken Ranch Wrap. We had a FUN!! Fast and impeccable service, smiles and politeness, a great atmosphere and delicious flavors in short! We are won over. Not our first time here and still delighted with this address. We finished the brunch with a fabulous Autumn Spices latte and 3 muffins: Fruit Explosion (with its red fruit coulis inside!), Autumn Spices (and its pumpkin seeds on top) and Bluet wild but which we have not yet tasted. In any case, we highly recommend stopping by if you are in the area!!

September 22, 2024

Do more than once I have coffee whether it tastes burnt or it is cold... ect...

August 22, 2024

Commandé un trio tim matin sur croissant cheddar érable. Répéter deux fois que cétait en trio. Recu un tim matin blt sur bagel et pas de patate mais les bons cafés. En plus de ne pas recevoir ma commande, lemployé ma obstiné quil navait pas ca décrit comme commande et navait aucunement lintention de corriger quoi que ce soit. Bravo

★★★★★
Local Guide
August 22, 2024

Drive-thru ordering and fast service!

★★★★★
Local Guide
July 22, 2024

Parking: Gratuit et facile Food

★★★★★
July 22, 2024

Drive-thru service by a nice, smiling and polite guy. Unfortunately, I dont know his name.

★★
Local Guide
June 22, 2024

The restaurant is renovated so quite nice but very little space to eat. On the other hand, the service leaves something to be desired. We waited 10 minutes for 3 identical coffees. I hope youre not in a hurry moving on to this Tim. If you are, go to Tim near the prison and Jean Coutu they are better

May 22, 2024

What times do you open your doors? It depends on the days Beautiful ham

★★
May 22, 2024

Very slow service No effective working method.. I rarely, even never write reviews... But this morning AGAIN... Very hard bagel and a mistake too.. Perhaps you should review your working method because the service has no structure... The manager is in the moon and zero smiling

May 22, 2024

Restaurant closed for 4 years inside!! THE PANDEMIC IS OVER AND YOU CAN REOPEN. They open mobile ordering on the app and say its 100% open when theres just the drive-thru open! RIDICULOUS

★★★★
May 22, 2024

Parking: Bien propre et sécuritaire Parking space

April 22, 2024

Ive ordered several times and I never receive the right donut.

★★★
March 22, 2024

I dont like negativity but the service needs to be reviewed... at 2 p.m. in the afternoon being served with a pigs air without hello.

★★★★
Local Guide
March 22, 2024

Place under renovation when I was. Not many over-the-counter products. A fairly complete menu. Staff without more service... But thank you

★★
February 22, 2024

Found a long hair in my decile wrap and crunched it. Its disgusting.. Not new to Tim

December 22, 2023

December 24, power outage for almost everyone, I go to this Tims to buy coffee and food for my wife and children, I bring baby bottles to go and heat at my mother-in-laws house afterwards, while Im waiting I ask the little guy if he can heat 3 bottles for my 6 month old baby, the little guy full of good intentions tells me yes, comes back looking all confused and tells me he cant do that, in the background I hear his boss screaming and whining at him, in 2022, at Christmas, with a regional power outage, what heartless esti refuses to help a 6 month old child eat? I understand that there are rules... but there are exceptions and common sense too! I made a complaint to Tim Canada, received an email telling me that someone was going to call me.. no phone call, no excuses, nothing.. if I was the owner this boss would have been met and left remembered!

December 22, 2023

Change the opening time on Google! It says that it opens at 7 a.m. but they dont open before 9 a.m.... when you rely on them to have your coffee and your lunch before going to work and you run into people who dont want to open for you the door... its quite ordinary...

★★★★★
Local Guide
December 22, 2023

A Tim Horton with good, friendly personal service

December 22, 2023

Clerk looks stupid. Tip $1...not even a thank you. A beef face.

December 22, 2023

No service inside, at 9 a.m. you have to take whats left as a muffin because theyre not ready. Longer wait than any other Tim visit

★★★★
December 22, 2023

Getting the same thing over and over and im not complaining

★★★★★
Local Guide
December 22, 2023

Very quickly

December 22, 2023

Lack of things and too little parking

★★★★★
December 22, 2023

You could hear the manager losing patience with certain employees but the wrap was very good, the employees on the floor smiling plus the presence of a table that looked like a hockey rink

December 22, 2023

out of 4 orders none were correct. 4 lunches that should have been served hot, none were. always errors every time we go to this restaurant

Local Guide
December 22, 2023

For 2 years the restaurants have become very bad even not able to go inside for a service with the customer or employee for a service with a service and when you leave with your order and that every other time you are missing something you know annoyingly as long as I have trouble closing the doors I may be mean but you have to face reality thank you

★★
December 22, 2023

Dont go on the weekend! They will scrap your order for sure! Otherwise the rest of the week is fine !

★★★★
Local Guide
December 22, 2023

small but friendly

★★★
Local Guide
December 22, 2023

If you have to choose between McDonalds, Subway and Tim Hortons, I recommend Tim Hortons, better quality, similar price and more variety

December 22, 2023

Good morning! This morning I ordered 2 morning wraps from the workers, specifying not to put the egg in both due to the allergies to my boyfriend who was with me. One with cheese and the other without cheese! The guy at the drive-thru understood the order and I took the time to reread my order and everything was correct however the one without cheese and without eggs was for my friend, when we opened it the one without cheese had bits of egg and in the other there was cheese so my boyfriend was able to eat it with the cheese even if the cheese one was for me but in the other there were eggs! It s boring who didn t pay attention because allergies like that are no laughing matter disappointing

★★★★
Local Guide
December 22, 2023

Great service thank you

December 22, 2023

Once again this morning, the order placed at the drive-thru was not correct. About one time in 4, the order is incorrect! Check your orders before leaving. I wanted to go back, but the damn dining room was closed and I had to wait in the drive-thru line again! Urgh!!

★★★★
Local Guide
December 22, 2023

If you are in Canada you have to go to Tim Hortons

December 22, 2023

I asked for fries I got small yellow plastic ones I have a toothache %#@@#...

★★★
December 22, 2023

This is the tim near my house. Every time I order a timatin sausage, extra bacon, the bacon is missing. That must be about $20 worth of extra bacon that I pay for without getting any.

★★★★
Local Guide
December 22, 2022

Great service

Local Guide
December 22, 2022

Never seen such a dirty tim. The disgusting toilets.

★★★★★
Local Guide
December 22, 2022

Small local fruit and vegetable stand in their parking lot. Very much appreciated!

★★
December 22, 2022

Still closed! Really unpleasant not to be able to order at 4 p.m.

★★★★
Local Guide
December 22, 2022

Ok, just Timbits and iced coffee but the coffee is excellent, thats not the case for all Tim Hortons.

December 22, 2022

Check your orders... I am a customer who comes by every day, but there are always small errors in the orders which I have always tolerated.. I received this morning a good cream cheese bagel.. with 1/2 covered and still beautiful. It was too much this morning. Im going back there more...

Local Guide
December 22, 2022

Employees don t wash the tomatoes.

★★★★
Local Guide
December 22, 2022

Tim Hortons: Boulevard de La colline/ Ave de la Faune. Courtesy and great complicity from the order clerk and the manager. Thursday morning around 10:15 a.m.

Local Guide
December 22, 2022

I went to get myself an iced cappuccino on Sunday August 7 at 1 p.m. One of the cappuccino lids was not closed and leaked all over the car at the drive-thru. We politely asked the employee if it was possible to fill it for us given the situation and he pretty much sent us away. Pretty lousy service plus we asked for a glass of water and it took all we needed to get one. Water is expensive.

★★★★★
December 22, 2022

On September 7 around 9:00 a.m., I would like to highlight the kindness and professionalism of an employee who answered me at the exterior counter. It was my mistake and she was still able to respond to my request with a smile. THANKS

★★★
Local Guide
December 22, 2022

almost always closed and very little choice.

December 22, 2022

Never seen such a slow drive-thru service

★★★★
Local Guide
December 22, 2022

Always served with a smile :)

December 22, 2022

Slow drive-thru and order with errors. They forgot to give us two potatoes for lunch so they loaded them up for us. We therefore paid more for the separate items than if they had put them in a trio as requested. We are given the potatoes in the same packaging so that we have to take tissues to eat the potatoes without the packaging because they are oily. The English muffin is not cooked and the potatoes taste frozen and not fresh. Honestly, Im not picky but this was more than ordinary for a bill of almost $50. It s clear that we won t go anymore.

★★
Local Guide
December 22, 2022

Ordered a sandwich with potato for lunch. Everything was very dry and not very tasty. First time and probably the last that I order from a Tim, if this is the quality offered everywhere

December 22, 2022

Would place your orders. There are always mistakes. Otherwise, there are always items missing from the menu. More bacon, more ham, more turkey, etc.

★★★★★
Local Guide
December 22, 2021

Beautiful clean welcome

★★★★★
Local Guide
December 22, 2021

Great place to have an afternoon coffee.

★★★★★
December 22, 2021

Very good good service

★★★★
Local Guide
December 22, 2021

Its a shame that the bathrooms are closed since customers have to go inside. Very good service at the counter.

Local Guide
December 22, 2021

Forced to pay for an extra drink in order to share a large coffee... Covid obliges... I am a regular customer... In fact I was a regular customer... Who cares about the $0.30 ... At the price you sell the coffee... Ordinary... Good news, my money will be welcomed by your competitors. Looking forward to it!!!

★★★★★
Local Guide
December 22, 2021

Great service from Jason and everyone.

★★★★★
Local Guide
December 22, 2021

A classic from Quebec and I think from all of Canada, a must-have souvenir for your takeaway glass.

★★★
Local Guide
December 22, 2021

Not great service.

★★★
December 22, 2021

Great services, Ive been going there for almost 3 years. In summer approximately 2x weeks for iced drinks. But now they come with cardboard straws. I am also pro-environment but up to a certain limit. The straw gives a cardboard taste to the drink and after a few sips it becomes soft and it is very unpleasant. There must be another way to make efforts for the environment without having to affect the taste of your products and making them unpleasant to taste. For iced drinks I will travel a few more kilometers to go to a competitor in the future.

★★★
Local Guide
December 22, 2021

Good troubleshooting, very small restaurant.

★★★★★
Local Guide
December 22, 2021

Always good, never disappointed, good speed!

December 22, 2021

I wasnt even able to enter the store because the door was closed. This has happened to me twice now.

December 22, 2021

Cleanliness left to be desired

★★★★
Local Guide
December 22, 2021

Good breakfasts

★★★★
Local Guide
December 22, 2021

Cleaning to be done on the exterior side of the Tim, otherwise, very good

★★★★
Local Guide
December 22, 2021

I really like Tim Hortons

★★★★
December 22, 2021

Perfectly located, super fast service!!

★★★
Local Guide
December 22, 2021

Very good service and the drinks are excellent but the Chicken Wraps are something else. I had my wraps half hot and cold with plenty of crunchy chicken. It wasnt the first time but its the last time I ordered it.

★★★★★
December 22, 2021

great service, friendly employees and it works, you never have to wait.

★★★★★
Local Guide
December 22, 2021

Closed too early yesterday at 4 p.m. closed the drive-thru service, its no good

December 22, 2021

Its always empty of donuts and the service is long. I wont go there anymore.

★★★★★
Local Guide
December 22, 2021

Always good and fast service

December 22, 2021

Peach juices are drinkable tbnk

★★★★
Local Guide
December 22, 2021

Good but they got my order wrong! Its happening I guess.

Local Guide
December 22, 2021

Friday August 27 7:37 am....close for no apparent reason.....we already have trouble seeing the food we want (always lacking in stock) if the person who operates it tries it for him more.....just close!

December 22, 2021

I was today at 6:30 p.m. I arrived the door was barred and closed there is a big problem in the Tim Hortons its not normal

Local Guide
December 22, 2021

Je comprends le manque demployés, mais de la a ce que les 2 employés fassent comme si je nétais tout simplement pas la, alors que je suis absolument tout seul ... jai attendu 10 minutes dans lespoir dobtenir une boite de 12 beignes, les 2 filles ont pris les commandes a lauto jusquà ce quil nen reste plus, la prochaine fois, envoyez moi promener carrément, au moins je vais sauver 10 minutes

★★
December 22, 2021

Close on Sunday 6:45 p.m.

★★★★★
Local Guide
December 22, 2021

Always very good

★★★★★
Local Guide
December 22, 2021

I love franch vanilla good taste

December 22, 2021

Lss two Tim hortons in St-emile are closed at 3:00 p.m. on a Sunday. One of them has a drive-thru sign that says come inside but the door is blocked and it says go to the drive-thru. The other one, I went in and they asked me to get out and close the door behind me because the door doesnt lock properly. In both places I had the opportunity to chat with people who were stuck at the doors.

December 22, 2021

A big zero star. I ask to grill my breakfast in the morning on the panini grill because Im tired of having it served cold. I go back because my sandwich is cold, I ask to exchange it for me, she tells me that she put it in the panini press, thats completely wrong, the bread is cold and not even toasted. She refuses me the exchange, I ask her for a refund, she refuses it to me. The worst part is that she didnt even check that my sandwich wasnt even toasted and the cheese was cold.

★★
December 22, 2021

I came to ask for a French vanilla cappuccino and I received a coffee...

★★★★★
Local Guide
December 22, 2021

Great

Local Guide
December 22, 2021

It wasnt open

★★★★★
December 22, 2021

Dynamic and enthusiastic team despite the general lack of staff

★★★★
Local Guide
December 22, 2021

My order was correct and at least there were employees on site when I went there Unlike many other places where the lack of staff forces them to only use the drive-thru service which is still quite unpleasant

★★★★★
December 22, 2021

Great drive-thru service, very professional employee, well done Laurent!!

★★★
Local Guide
December 22, 2021

Personally I believe that the different timhortons are losing their quality and their choice

Local Guide
December 22, 2021

Decided to put potato wedges in my wrap instead of regular potato.

★★
December 22, 2020

Lots of errors on our orders. Ask for extra sausage they gave me extra becon. Ask for a large soup, give me a small one for the price of a large one. And the coffee I liked to brew always has to be brewed again afterwards. If you cant go too fast, go slower. It doesnt make sense I am a very good customer but a very poorly served customer. Big lack of professionalism.

★★★★★
December 22, 2020

The service is fast! I went there in the evening and there were a lot of donut choices! The team is young and very cheerful!

★★★★★
December 22, 2020

Great Tim! I go there regularly and I am always well received and well served by the employees who are friendly. The service is fast and they always have what I come for. Every time I go there, I am always satisfied!

December 22, 2020

theres no coke there

December 22, 2020

Indicates open at 5:00 am, employee arrives on site who says no finally we open at 5:30.

★★★★★
December 22, 2020

Great team... They struggled for a while but the service became impeccable again! Dont let go

★★★★
Local Guide
December 22, 2020

Very good service to discover

December 22, 2020

I order a tims club sandwich (which Ive done at least 500 times before today) and when I ask to add honey mustard as usual, the cashier tells me she cant not add it to my sandwich, but she can give me a cup of honey mustard and a knife so I can do it myself. After two minutes of trying to convince the cashier to do it for me I gave up. A sandwich restaurant that asks its drive-thru customers to spread their own condiments... Maybe next year theyll give us the bread and ham separately. To be continued.

★★★★★
Local Guide
December 22, 2020

Well located

★★★
Local Guide
December 22, 2020

Donut holes OK nothing more Fast drive-thru service.

★★★
December 22, 2020

Much too long service at the car

★★★★
Local Guide
December 22, 2020

A nice welcome even though I dont really like coffee at the tim when its cold or lukewarm

★★★★★
December 22, 2020

Thank you very satisfied

★★★★★
December 22, 2020

The young employees do their best to provide good service!

★★★★
Local Guide
December 22, 2020

Yes its fast

★★★★★
Local Guide
December 22, 2020

Excellent service.

★★★★★
December 22, 2020

nice car

★★★★
Local Guide
December 22, 2020

Thanks to Jason for his good service

★★★★★
Local Guide
December 22, 2020

Its the best coffee and donut

★★★★★
Local Guide
December 22, 2020

Well served drive-thru service. I just find it a shame that young people 1 person were abused to serve??? In addition, the tips were questioned whether they are sharing ok but put back in the cash register or.... no... Unionize yourself...