Chez Ashton in Québec City

9375 Bd de l'Ormière, Québec, QC G2B 3K7, Canada

★★★★☆
(943 reviews)
Categories: Fast food restaurant Restaurant

About

Ashton, c'est 23 succursales qui servent la meilleure poutine et un menu complet fait d'ingrédients frais de première qualité.

Website
chezashton.ca
Address
9375 Bd de l'Ormière, Québec, QC G2B 3K7, Canada
Plus Code
RJMW+V2 Québec City, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
10:30 AM–10 PM
Tuesday
10:30 AM–4 PM
Wednesday
Closed
Thursday
10:30 AM–10 PM
Friday
10:30 AM–11 PM
Saturday
10:30 AM–10 PM
Sunday
10:30 AM–10 PM

Services

Service options
Outdoor seating Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food Vegetarian options
Dining options
Dinner Catering Seating
Amenities
Toilets
Crowd
Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.1
★★★★☆
943 reviews

Most Mentioned

poutine (137) price (12) plate (11) hot sauce (10) order (10) roast beef (9) baked (8) merger (6) cashier (6) thursday (5)
5 stars
428
4 stars
299
3 stars
132
2 stars
41
1 stars
43
★★★★
December 4, 2024

Good but WAY too expensive. One of the best fries I've ever ate tho 👌

★★★★★
July 24, 2024

Still as good as I remembered! I was glad to bring our Saskatchewan grandkids here...

★★★★★
July 27, 2023

Service was courteous and polite. The Dulton poutine ordered was excellent, definitely recommended if you ever visit one of their restaurants.

★★★★★
March 28, 2023

Things are running very smoothly here .. Our 1st visit here, we enjoyed our meals .. great service, very clean and fast

March 3, 2023

The food was really bad.

★★★★★
November 6, 2022

Great poutine. Perfect squeaky cheese. Tasty roast beef sandwich.

★★
August 14, 2022

Burger was basically stewed on the grill and flavourless. Staff spent more time talking amongst themselves. So disappointing as Ashton's used to be my go to. When they do it right no one can beat them. Prefer Five Guys now.

★★★
March 25, 2019

Someone recommended I check out this spot because of their poutine. It was okay, cheese was great, gravy was okay but the fries were not too good. Overall I’d give it a 3 and a half stars.

★★★★
Local Guide
December 16, 2024

One of the fast food restaurants that has been riding on its reputation for a long time. Expensive for fries, cheese curds and sauce.

December 1, 2024

This is supposed to be a regular addition of sauce. I have rarely seen such a cheap place for cheese.

★★★
Local Guide
November 22, 2024

The prices are exaggerated.

★★★★★
Local Guide
November 22, 2024

Very busy, always very good.

★★★★★
Local Guide
November 22, 2024

Very good poutine

October 22, 2024

Pure sauce is nothing new. I was taking this in 1998 and you stopped doing it.

Local Guide
October 22, 2024

Its not to my taste

Local Guide
September 22, 2024

Cold poutine a hint of sauce long wait

★★★★★
Local Guide
July 22, 2024

my girlfriends favorite fast food restaurant

★★
Local Guide
July 22, 2024

Ok its been more than 2 years since I went there, 9.20 for a mini poutine, $2.55 for extra sausages, $3.00 ayoye liqueur!??not very good and not enough sauce, the coffee is yuck!

★★★★★
Local Guide
July 22, 2024

Excellent as always even if the poutines are expensive! Fast service.

★★★
Local Guide
June 22, 2024

Best poutine in town. If you like being served by a child, this is the right kind of snack. Vegetarian options: A fry (several sizes available) Dietary restrictions: Definitely not kosher but maybe ¯\_( )_/¯ In TK no worries (but its worth it my friends) Parking: Sometimes people dont park like dogs

June 22, 2024

I ordered on dore dash and they sent me the wrong order... at 4.55 the extra cheese hurts when you dont receive the right order... ashton from...

★★★★★
Local Guide
June 22, 2024

I was very well received and served. The authentic poutine was very good.

★★★
June 22, 2024

Dinner on a Saturday evening. Ive been here twice already, and the same employee speaks quite loudly and is very agitated... Lets say I would give it Ritalin... The atmosphere of the restaurant is all him we only hear him. And your tables at 5:15 p.m. were already dirty. In any case, there is a lot of room for improvement let s say

★★★★★
Local Guide
June 22, 2024

Always well served. Courtesy at the meeting.

★★★★★
May 22, 2024

Super!

★★★★★
Local Guide
April 22, 2024

try THE Ashton poutine! satisfaction guaranteed

★★★
April 22, 2024

I am disappointed with my last 3 visits. The fries did not live up to their reputation. Much overcooked and a little rubbery as if they had been reheated. I dont know whats going on in the kitchen but theres someone not doing their job well and maybe their supervisor should take a look. I give 2 stars for the fries but I would give 4 and even 5 for the burgers. I hope my review can help owners.

★★★★★
Local Guide
April 22, 2024

I went there Thursday April 11 in the evening the cashier was friendly great customer service and the food was excellent as always

★★★★
Local Guide
March 22, 2024

A classic, new poutine to try! Also bbq sauce

★★★
March 22, 2024

A mini dulton, a meatloaf, a medium fry with sauce (which was cold), the smallest burger and two soft drinks at $2.95 each (in a fountain!). All for $44.33. Economical fast food? Surely not Parking: Correct parking

★★
March 22, 2024

Seriously Ashton! $20 for an extra roast beef poutine plate with old cold dry fries! Having been there I would have returned the plate but unfortunately I took it to take away. Last time for the Ormière restaurant.

★★★★★
Local Guide
February 22, 2024

I cant wait for Ashton to arrive in Montreal.

★★★★
Local Guide
February 22, 2024

Hamburger very good, poutine good: fries and cheese very good, but cheese in insufficient quantity and a little lack of sauce also for my taste

★★
Local Guide
February 22, 2024

Much too expensive for what we got. Mini poutine with bbq sauce which charges you extra (sauce not good btw) it made me heartbroken, the fries way overcooked, I had a free extra cheese coupon -3.75$, which technically should be the NORMAL cheese on a poutine. $11 for this size is intense. Imagine with the extra cheese paying = 15.50 its a real joke..I give 2 stars for the good service.

★★★★
Local Guide
January 22, 2024

Safe spot for poutine. A classic.

January 22, 2024

Be careful, worse Ashton than I went.. Service not at all professional! Young teenagers who talk loudly at the counter and say stupid things. They made a mistake in my order and the young person in question spoke behind my back loudly enough for me to hear him. To conclude, I found a hair in my poutine! I literally live next door to this Ashton and believe me I will take the trouble to move to another Ashton!

★★★★★
Local Guide
January 22, 2024

The poutine is great! Its a must in the Quebec region, there is none elsewhere. I loved the sauce they put on their burgers! Good service and fast!

★★★
Local Guide
January 22, 2024

It s a shame but we came back to give another chance to poutine whose reputation is well established, despite some bad experiences (uncooked fries, lack of sauce, wrong order during delivery). We were disappointed again , is this branch the problem?? Our fries were barely cooked and the sauce was practically absent. We are going to go to another business for our next poutine meal. Parking: Several places available

★★★★★
January 22, 2024

Friday January 19 It was full of customers because of the weather discount. Very good management of the rush, the poutines came out quickly and despite the traffic, served quickly and hot. Very well eaten. Really cool little kit for children.

★★★★★
Local Guide
January 22, 2024

Good service, and excellent food, with an interesting menu for a fast food base!

★★★★★
Local Guide
December 22, 2023

Best poutine in town!

★★★★
December 22, 2023

Still so good

★★★★★
Local Guide
December 22, 2023

Very good best Poutine

★★★★★
December 22, 2023

Good

★★★★
Local Guide
December 22, 2023

I like poutine but with the hot sauce, its not that spicy. The deluxe roast beef sandwich is delicious, I find it expensive for poutine and burgers.

★★
Local Guide
December 22, 2023

The poutine here was mediocre/borderline terrible. Would not recommend.

★★★★★
Local Guide
December 22, 2023

Super service.

★★★★★
Local Guide
December 22, 2023

Humm still so good and fast

★★★★★
December 22, 2023

I dont often comment, but I must say that my partner and I received great service last Friday. A big thank you to Léa who made us laugh, she knows her products well and she is very friendly. Thanks to the whole team. We will come back more often.

★★★★★
December 22, 2023

I stopped by for dinner on Thursday the 20th. I ordered for 4 people and I was pleasantly surprised by the short wait, despite the line of customers. The food was delicious! I still noted the efficiency and kindness of the young man who gave me my order. Bravo to him, energy, efficiency, motivation and excellent interaction with customers! I take off my hat.

★★★★
December 22, 2023

The first one is great, Chemin Ste Foy quite ordinary

★★★★★
Local Guide
December 22, 2023

A good big Poutine after an outdoor outing, a new super roast beef.

★★★★★
Local Guide
December 22, 2023

Its not just fresh. It s just so good!! :)

December 22, 2023

We waited at least 5 minutes in front of the cash register, no customer before us. The person handling the cash register never looked at us, never said hello, never said a word. She was busy talking with the cooks. Neither she nor the cooks knew what they were putting out on the warming counter. The manager did nothing to restore order. We left without ordering and are not ready to return to Ashton anytime soon.

★★★★★
Local Guide
December 22, 2023

Very good customer service and great food!

★★★★★
Local Guide
December 22, 2023

Congratulations to all these young people who provide exceptional service this evening after the FEQ show. Despite a large crowd and well beyond the official closing time, they keep smiling and work very efficiently.

★★
December 22, 2023

I always liked Ashton poutine and I thought it was the standard poutine to compare the others to. But over the past year, all the restaurants have been bought and there has just been an overhaul of the menu. To my dismay, not only have prices increased significantly (ok, lets blame inflation), but the quality of poutine has decreased!! The amount of cheese has really been reduced and is mostly served with a fried sauce. This change happened recently. Ive been there twice since I noticed this change and now its decided, I wont go anymore. There are great alternatives... Im ready to pay, but damn, put enough cheese in a poutine!

★★★★★
December 22, 2023

Excellent

★★★★★
December 22, 2023

Food very good, but I absolutely had to charge my phone, the outlet didnt work and the manager came to help me directly. Good sense of service. THANKS

★★★★★
Local Guide
December 22, 2023

Nothing to say, excellent service.

December 22, 2023

Frozen fries. Tasteless cheese. Frozen roast beef. I understand why you removed the slogan just from fresh just from real.

★★★★
Local Guide
December 22, 2023

As they say: For fast food , it really does the job! Its not complicated, fast service and the employees seemed in a good mood. I liked my meal. The place is okay in terms of atmosphere. As for the toilets, they were clean.

★★★★
December 22, 2023

Smiling and pleasant staff, fast service. Downside: the fries werent very hot. But very good poutine!!

December 22, 2023

I order a plate with extra poutine roast beef sauce to take away Get him a cheese fry

Local Guide
December 22, 2023

Dry and cold fries for very disappointed Ashton

★★★
December 22, 2023

The fries taste a little different, Im not a fan of the added sulphite, it contradicts Ashtons slogan. In my opinion, this is a bad decision. The quality of the service has declined significantly in recent months. However, it is probably a reality in all areas where there is a labor shortage. The atmosphere hasnt changed for several years, which is a plus because we recognize the place!

★★★★★
December 22, 2022

Love the poutine. Always go when visitng the in-laws. Need an Ashtons in Ottawa.

★★★★★
Local Guide
December 22, 2022

Very courteous and helpful staff. Just fresh

★★★
Local Guide
December 22, 2022

Good but expensive

★★★★★
Local Guide
December 22, 2022

Still very good as usual

★★★★★
Local Guide
December 22, 2022

Great service, friendly staff and so good :)! Thank you all.

★★★★★
Local Guide
December 22, 2022

Very good service, courteous and friendly employees, very clean to discover, thank you

★★★★★
December 22, 2022

Still as good as always.

★★★★
Local Guide
December 22, 2022

Very good service

★★★★
Local Guide
December 22, 2022

I adore

★★★★
Local Guide
December 22, 2022

Excellent poutine, get the hot sauce, even better.

★★★★★
December 22, 2022

*** Update...I modified my opinion: They now close at midnight on Thursday/Friday and Saturday.. thank you!!! 5 stars.

★★★
Local Guide
December 22, 2022

The original poutine was delicious, but way too expensive for potatoes and cheese! I find that there is a lack of choice of poutines for a restaurant whose specialty is that!

★★★★★
Local Guide
December 22, 2022

best dulton and fast services

★★★★
December 22, 2022

Monday August 1 for dinner I put 4 its because of the really very very ordinary welcome from the young cashier oufff she is out of place absent smile no expression of passion for what she does for the food nothing to say again it was excellent (Boulevard L Ormiere)

★★★★★
Local Guide
December 22, 2022

Fast, a little expensive.

★★★
December 22, 2022

Cold cheese sauce and cheese tasted funny. The rest was okay.

★★★★★
Local Guide
December 22, 2022

After my sons game of football (quite lively Thank you ), a stratospheric craving hit my young, shabby stomach. I then headed to Ashton where I was able to enjoy their delicious Poutine with little sausages (cultural background in reference to TikTok). The service was quick and the food sat well while being delicious. I recommend this culinary experience to any good Quebecer who loves Poutine. Love u all Paul G.

★★★★★
Local Guide
December 22, 2022

Good service even 5 minutes from closing

★★★★
December 22, 2022

Parking: Bien situé. Recommended dishes

★★★★
Local Guide
December 22, 2022

Parking: Grand stationnement

★★★★★
Local Guide
December 22, 2022

Always so fresh and so good!

★★
December 22, 2022

This evening around 11:30 p.m. I had an extra cheese sausage poutine.. I love this poutine so much. Unfortunately, the fried potatoes were not cooked at all... An impression of pre-cooked fries... Its ordinary pamal white fries and I know what Im saying Im a cook myself.. sad Dietary restrictions: It is important to serve cooked fries!

★★★★★
Local Guide
December 22, 2022

My boyfriend loves you!! Parking: T good Wheelchair accessibility: Fairly wide access

★★★
Local Guide
December 22, 2022

Its an Ashton, like all Ashtons, excellent poutine with hot sauce, nice employees but same decor as years ago :)

★★★★★
December 22, 2022

Very good

★★★★★
December 22, 2022

Exemplary and professional service. The employees are warm and smile.

★★
Local Guide
December 22, 2022

Super good food but the service from the cashier Léa is really poor if you dont like your job or dont want to work you know what to do! No smile, no hello on arrival, nothing at all, really poor service

★★★★★
Local Guide
December 22, 2022

Very satisfied with the service and the food.

★★★★
Local Guide
December 22, 2022

Prefer to eat my eggs in vinegar. I go to econofitness. Make the connection.

Local Guide
December 22, 2021

Very disappointed, he asks for the vaccination passport even when you want to order takeaway :( Finished for me...

★★★
Local Guide
December 22, 2021

Good food but lots of very young and obviously inexperienced staff. Ordered a sandwich alone but served (and charged) a full plate with fries, sauce and salad...

★★★★★
December 22, 2021

Impeccable service, very good food as usual!!

★★
December 22, 2021

It is Saturday 09-25-2021 Time 17:35 I just went to get myself a regular poutine with sausages. Not good, not enough sauce. And too salty. The fries stiff. Very disappointed..

★★★★
Local Guide
December 22, 2021

Fast

December 22, 2021

By far the worst Ashton on the chain and Im not even exaggerating. Too bad but true!!! and I gave them tons of chances Cooking of fries leaves something to be desired Repeated error, not great at all L Ancienne-Lorette 1000% best!!!!!!

★★★★
December 22, 2021

Always the same good service and a good plate with roast beef sauce. Have your vaccination passport and your mask.

★★★
Local Guide
December 22, 2021

Well correct! Well served!

★★★★
Local Guide
December 22, 2021

Long service

★★★★★
Local Guide
December 22, 2021

Still a very good franchise. Very affordable price and professional employees. Best dulton in town!

★★★★★
Local Guide
December 22, 2021

The best poutine in Quebec.

★★★★★
December 22, 2021

Good price

★★★★★
Local Guide
December 22, 2021

Very good service. Perfect fries. Hot sauce Excellent.

★★★★
Local Guide
December 22, 2021

best poutine un Town

★★★★★
Local Guide
December 22, 2021

Online service now available, a joy!

★★★★★
Local Guide
December 22, 2021

The new application for online ordering is ticking

★★★★★
Local Guide
December 22, 2021

My favorite Ashton, there is space and the employees are very friendly. The poutine doesnt change, they are the best!

★★★★★
December 22, 2021

Beautiful poutine for my dinner at the training!

December 22, 2021

Very bad service. Ordered online so I didnt have to wait too long, I arrived at the scheduled time, they hadnt even taken my order out of the computer to prepare it. Several errors in other customers orders we are 5 customers in the restaurant so not in a rush... 20 minutes to get my order... expo mix burnt in my poutine 4 bad employees

★★★★
Local Guide
December 22, 2021

Always fast as usual and in my opinion Ashton staff are always very efficient and quick to make orders!