McDonald's in Québec City

1154 Rue de la Faune, Québec, QC G3E 1T2, Canada

★★★☆☆
(979 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
1154 Rue de la Faune, Québec, QC G3E 1T2, Canada
Plus Code
VMGG+V5 Québec City, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
5 AM–12 AM
Tuesday
5 AM–12 AM
Wednesday
5 AM–12 AM
Thursday
5 AM–12 AM
Friday
5 AM–12 AM
Saturday
5 AM–12 AM
Sunday
5 AM–12 AM

Services

Service options
No-contact delivery Delivery Drive-through On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food Vegetarian options
Dining options
Breakfast Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Crowd
Family friendly
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking
$McDonald's
1154 Rue de la Faune, Québec, QC G3E 1T2, Canada

Reviews

3.4
★★★☆☆
979 reviews

Most Mentioned

order (54) cold (14) employe (10) croquettes (9) breakfast (9) poutine (8) big mac (7) wrap (7) food presentation (6) muffins (6)
5 stars
321
4 stars
221
3 stars
175
2 stars
86
1 stars
176
★★★★★
May 6, 2024

I went there to celebrate my little brothers basketball game. Its nice for a quick meal, or for celebrating something.

January 9, 2024

Worst McDonald’s ever

★★★★★
November 17, 2023

This is a very excellent! McDonald's. It is clean. The service is friendly and efficient and the food is prepared with care and imagine. It is McDonald's.

August 7, 2021

Has to be one of the worst McDonald's. Been twice both times messed up order... and no buffalo sauce at this location

★★★★
July 26, 2021

Fast food getting expensive so wait for coupons

March 14, 2020

Worst staff and service ever definelty the worst Mcdo in Québec City

★★★★★
July 29, 2017

Quick service. Clean place. They just refreshed the building a couple of months ago

October 15, 2016

Racist staff. The clerk said to the cook "C'est pour un anglophone" There was no meat on any of our food. I ended up contacting head office and two employees were fired.

Local Guide
December 8, 2024

Unfortunately there are very few people who speak French and McDonalds brings people from the Philippines and other countries so my friend the other day asked if sugar had been added to his tea, the person couldnt answer she went to pick up just one person who spoke shameful French at McDonalds. they make them immigrate separately through study programs. Subsequently, they have to work for two years at McDonalds strategy, touching several restaurants including Batifol who unfortunately make trips to Tunisia or elsewhere, they bring people in believing they are very intelligent, I am talking about the bosses who will take rooms at the Charlesbourg training and transport center. Its not the fault of these young immigrants, its the bosses and they make them work the days they want when they want the hours they want if its not slavery I wonder. what is it?

★★★
Local Guide
November 22, 2024

I ordered a mc sausage pancake and received a mc bacon muffin.

★★★★★
November 22, 2024

Alright

★★★
November 22, 2024

Everything I ordered was half filled Kid-friendliness: There is a park inside

★★★★★
Local Guide
October 22, 2024

Nice improvement in service. Order errors were common before. This is no longer the case. The employees are courteous, fast and efficient.

★★
Local Guide
October 22, 2024

Cold/no pickles

★★★★★
Local Guide
October 22, 2024

I was feeling a little hungry to go to McDonalds and try some new things, burgers, crispy chicken, fries and frozen drinks which are really delicious.

★★★★
Local Guide
October 22, 2024

Super junk food!

September 22, 2024

A McDonalds with a reduced menu, no wraps, no snacks, just hamburgers, and we get kicked around like shit.

★★
Local Guide
August 22, 2024

Disappointing....

★★★★★
Local Guide
July 22, 2024

The drive-thru service is very efficient and fast.

★★★
Local Guide
July 22, 2024

The toilets were very dirty, but the problem was resolved quickly, the fries were not cooked and too salty. The service was not pleasant despite low attendance. The overall experience was not optimal.

June 22, 2024

Ordered a happy feast. Extra pickle burger. Receive a cheesburger no onion no pickle. Go to school and learn to read.

★★★★★
Local Guide
June 22, 2024

Fast service and competent staff feels good

★★★★★
Local Guide
June 22, 2024

Exact order and very fast service! So far I have never had a problem at this branch

★★★★
Local Guide
June 22, 2024

Mmmm a good big mac

★★
June 22, 2024

You are so bad...been in St Émile for 20 years and it doesnt change...order error on top of error. I asked this very evening .no pickles in my big mac and she replied because are you allergic? And me to answer! Well no, it just disgusts me! Well, when I opened the box, the big mac was full of it!

★★★★
Local Guide
May 22, 2024

Unfortunately they do not have the full menu. Some items from the standard menu are not available

★★★★★
Local Guide
May 22, 2024

There is good, fast food and professional staff.

★★★★★
Local Guide
May 22, 2024

Trio egg Mcmuffin sausages and also an extra. Hot. Fast service. Too good!

★★★★★
May 22, 2024

Loved it fast

★★★★★
Local Guide
April 22, 2024

There are some parking lots nearby. The toilets are clean. The well-kept dining area. The employees are helpful and smiling. There are other shops and gas stations nearby.

March 22, 2024

Order to bring, -Order a habenero chicken Mac ..Surprise it is standard . -Soft fries . -Order a medium Pepsi ..received small Pepsi -And a soggy Big Mac No napkin and ketchups And all for $22 .incredible Bravo in tabarnache!!!

★★★★★
March 22, 2024

Alright

★★★★★
March 22, 2024

Wow, I go to this McDonalds once a week and the customer service is truly amazing. McDonalds has generally lost a lot in customer service. But here we are always very well served and we find the childs heart that McDonalds had and should keep. Bravo for your exceptional staff.

★★★★★
Local Guide
March 22, 2024

Super busy employees at dinner time, but still super courteous and friendly, a bit of a wait at the counter because of the traffic, but the food was good and hot! Good McDonalds experience!

March 22, 2024

Both linguistic and professional incompetence reign there.

★★★★★
Local Guide
February 22, 2024

Very fun employees, impeccable service, I love this McDonalds

★★★★★
Local Guide
February 22, 2024

Alright. Excellent service

★★★★★
February 22, 2024

I really appreciated having enough sauce in my poutine and the flawlessness which seems rare at McDonalds lol!

★★★★★
February 22, 2024

served almost in 1 minute flat with a smile and it was hot! Its rare in the middle of supper time.

★★
Local Guide
February 22, 2024

So ordinary when you arrive home and open your 6 kibbles to see that there are only 4. At the price that McDonalds costs, its frustrating. In addition to not being able to call due to rush hour. Hahaha. Long live the McDonald s in St-Émile.

★★★★★
Local Guide
January 22, 2024

Mc do with a small area for meals on site but for the moment we have always found room.

★★
Local Guide
January 22, 2024

Undercooked muffin Quarter pounder hamburger with practically nothing in it except the meat. Fast service

★★★★★
Local Guide
January 22, 2024

Great drive-thru service, very fast and very courteous.

Local Guide
January 22, 2024

Completely ridiculous schedule. Indicates open on Google and finally closed when arriving on site.

Local Guide
December 22, 2023

Very slow service. Almost 2 hours to receive a pizza at the counter. Very rude staff, mainly the manager and the evening manager. It s fortunate that not all Normandins offer such unprofessional service.

★★★
Local Guide
December 22, 2023

Its okay because I like McDonalds, but I think its destined to disappear.

★★★★★
Local Guide
December 22, 2023

Very fast and friendly service!

★★★★
Local Guide
December 22, 2023

A consistent taste there we know what we eat

December 22, 2023

Employer (Im going to keep the name quiet...) (drive-through mastiff!) scratches his butt and takes our muffin with his hands afterwards... is it possible not to touch the food with these dirty hands? Not very very very appetizing... when it stings, these rarely clean, dont touch my food afterwards!

Local Guide
December 22, 2023

Closed at 9:15 p.m. on a Friday. The timetable says 10:00 p.m.

★★★
Local Guide
December 22, 2023

Sketchy drive thru.

★★
Local Guide
December 22, 2023

Order often incomplete with incorrect or missing items. It is also difficult to be served well in French.

Local Guide
December 22, 2023

The dining room is supposed to be closed and yet the employees bring their friends in and we can clearly see them eating. they went through the drive-thru and then an employee came to open the door for them to eat inside. In addition, I was answered at the window in English where the young woman did not even make an effort to speak French. The burger was made so quickly that the patty was half on the outside of the buns. And the condiments were overflowing on all sides and sides. Impossible to eat it without getting dirty. First time and last time Im here. Very disappointing. Drive a few more km on Henry-Bourassa Boulevard and you will have world-wide service.

★★
December 22, 2023

Variable quality. Sometimes its good, but sometimes they cant even put the right condiments in the burger.

December 22, 2023

Terrible terrible terrible as services always errors and not bothered to change the opening hours on Google low level management

★★★★★
Local Guide
December 22, 2023

Very good service!

December 22, 2023

Not very closed at 10 but the system at 9 wow also well closed a9

★★★★
Local Guide
December 22, 2023

Fast service, no wait and the food is not all deconstructed

★★★
December 22, 2023

Items are often missing from bags such as drinks and fries; double checking is very rarely carried out.

★★★★★
Local Guide
December 22, 2023

And after three big Mac trios

Local Guide
December 22, 2023

The kitchen goes. But cursed that its always long pi yon nothing

★★★★
Local Guide
December 22, 2023

Good service and always top-notch cuisine

December 22, 2023

The worst McDonalds in Quebec. The employees are frustrated, the service is long and they often get their orders wrong! I stopped going, it s discouraging

★★★★★
Local Guide
December 22, 2023

Perfect

★★
Local Guide
December 22, 2023

Little or almost no caramel on my sundae, lousy for my first last Wednesday

Local Guide
December 22, 2023

Not able to give the right muffin, instead of giving just any muffin, tell us that you dont have the kind. It doesnt look like a chocolate muffin

December 22, 2023

Still closed

Local Guide
December 22, 2023

Bad service from the clerk whom I had complimented initially. Cold Big Mac and fries without salt. And too expensive too. Hoping that my experience at the one in Lévis this morning will be better with the wonderful coffee.

★★★★
December 22, 2023

I like

★★★★★
Local Guide
December 22, 2023

McDonalds is good.

December 22, 2023

After 3 errors in one order there are questions to be asked about employee training and supervision. I understand there is a labor shortage but there are still limits.

December 22, 2023

Poutine with very, very little cheese and very little sauce. Very cold order. Never a good experience when I go to this McDonalds. Very disappointing

★★★★★
December 22, 2023

Super good service Thanks to you

December 22, 2023

My tube was missing from my happy feast and my little fries werent full and I wanted to ask a question to a girl I ignored and I didnt ask for mustard and there was

★★★★
Local Guide
December 22, 2023

Good Asian service this morning. Courteous

★★★
Local Guide
December 22, 2023

They have improved but far too often make people wait ahead even when there is no one there. This means that the stock is never ready. Its annoying in the morning before going to work.

★★★★★
Local Guide
December 22, 2022

In addition to having a large order and having been served super quickly, I had forgotten my wallet with money in it and everything was there when I realized it more than 2 hours later. A huge thank you for your great, efficient work and your honesty. I will come back without hesitation.

December 22, 2022

Dont ask yourself why there are no employees with such an unpleasant manager

★★★
December 22, 2022

Restaurant too small. Theres not everything on the menu at McDonalds.

December 22, 2022

Common errors in orders

★★★
Local Guide
December 22, 2022

Be careful if you order a Chicken Mac, you risk only getting the top of the bun and not the bottom! Ive never seen that! My boyfriend ordered a MacChicken and when he got home, he realized that we had forgotten the bottom slice of bread. **Updated** We received a coupon for a free meal as compensation so, yes, they care about customer service in case of human error.

December 22, 2022

Waited 40min for a lunch, employee to see again, doesnt take half orders, obligates customers, bofff, and Im not talking about the toiletries, which smelled weird

December 22, 2022

Yesterday when picking up a skip order I wanted to buy a small cheese hamburger for dinner having had a busy day barely having time to eat something its 4:30 p.m. they refused to serve me because they I learned that McDonalds has a policy that prevents delivery people from eating a meal. Is it normal in 2022 to refuse a human being to eat? Do you know how difficult it is for us to stop for 2 minutes to eat because we take the main orders? And funnily in other McDonalds they dont refuse me Im disappointed and no longer return as a delivery person or as a customer!

★★★★
Local Guide
December 22, 2022

Classic service

December 22, 2022

Always something broken, limited opening hours, limited meal choices

Local Guide
December 22, 2022

the sign on the front says 1 dollar iced coffee of any size but when I ordered for some unknown reason it was 2.15 when I asked why they said I needed a code and they didnt want to listen to their own advertising

Local Guide
December 22, 2022

Coffee that tastes watery, chicken McMuffin extra chicken without extra chicken but with the extra chicken label. The 2nd Chicken McMuffin ends up being a Chicken McCrepe. At least the potato was indeed a potato (I still have my doubts). All this when there were few customers. I was trying not to judge when I was waiting for my order but I think my first impression was the right one. Employees appear to have only 2 cells competing for 3rd place

December 22, 2022

Ordered a habanero macpoulet and they gave me a normal macpoulet, frustrating because the habanero macpoulet is more expensive. If I had wanted a standard macpoulet, I would have paid the price of a standard macpoulet. On top of that, they forgot the sauce for the mccroquettes that s fine with them.

Local Guide
December 22, 2022

Incroyable comme restaurant et le service est affreux... La pancarte service au volant et le menu sont brisés et au sol depuis des semaines. Il nétait que 18h30 et la salle à manger est fermée, le service au volant est affreusement long car 3 jeunes employés prenaient tout leur temps pour entrer dans le restaurant une énorme livraison qui venait darriver... La logique???

★★★★★
December 22, 2022

BIG BIG AND AGAIN BIG THANK YOU....You have a BIG heart of gold... Thank you really for what you did for us (the Reunionese family of three)....we were able to go to Bell , thanks to your kindness and that of the gentleman who took us there....We will never forget you, we have what we need to continue our road.... ...I cant leave my number here but you have it in messaging and Ill keep this number until August 14th....come whenever you want it at Reunion, you will be welcomed with open arms...call me before the 14th, I will leave you my email as well as my Reunion contact details.......

★★
December 22, 2022

Very slow, doesnt seem to interest customers

★★★★★
Local Guide
December 22, 2022

Fast at the drive-thru

★★★
Local Guide
December 22, 2022

Parking to order with the application, but impossible to have delivered to the vehicle, really not practical when you choose this option because the drive is full and the children are asleep, to finish the order and still have to come in to pick up the order. Why put delivery parking if you dont use it.... plus, burnt apple turnovers arent as delicious. A little disappointed with the visit.

★★★★★
Local Guide
December 22, 2022

Excellent service Parking: Bcp Wheelchair accessibility: Porte électrique

December 22, 2022

I ask for a 7up and I have sparkling water for real anything worse McDonalds, zero service and the manager yells at the young people... really ordinary

★★★★★
December 22, 2022

Wow, what service! Another holiday, MA-LADE. The coffee was good, the croquette trio with sweet and sour sauce, a winning combo. The bottled water was tight. My friend who ordered from the drive-thru recommends this McDonalds to everyone who passes by!

★★★★★
Local Guide
December 22, 2022

The employees were friendly and the service was quick

★★★
Local Guide
December 22, 2022

Small McDonalds, limited food choice. Often dont have limited promotional items. Good location.

★★★★★
Local Guide
December 22, 2022

Fast service

★★★★★
Local Guide
December 22, 2022

Super !!!

★★★★★
December 22, 2022

Ive never seen such good service in a McDonalds! It was very fast, the employees were super nice, they made sure nothing was missing from our order before giving it to us... all this on a Friday around dinner time! Well done to you!!

★★★★★
Local Guide
December 22, 2022

Its one of the McDonalds that I have absolutely nothing to say, good service and fast

December 22, 2022

Dietary restrictions: Manque toujour quelque chose et non jamais ce que vous avez envie de manger

December 22, 2022

Really disappointed to move from Lac St-Charles given that the drive-thru is open until 10 p.m. to finally arrive there at 9:25 p.m. and it is already closed. The information on the internet should be changed. I moved for nothing.

December 22, 2022

A 4.80 fries too expensive for me

December 22, 2022

Parking: Correct

★★★★★
Local Guide
December 22, 2022

Always good and hot

December 22, 2022

I dont know how you can go wrong between a chees and a big mac

★★★★★
December 22, 2022

Impeccable service, hot and fresh food

★★★
Local Guide
December 22, 2022

Mobile ordering service not available for several months. No spicy chicken poutine. (You just need chicken fillets and hot sauce which they obviously dont keep in stock (marketing decision?)). Always errors in orders. On the other hand, exemplary cleanliness, the employees are smiling. In short, they are victims of lack of personnel. Kid-friendliness: Childrens menu like all McDonalds

Local Guide
December 22, 2022

Sunday 6 p.m. I ask for a big Mac twice and I arrive home with a Calise chicken Mac... look at your order before leaving PCQ...