1154 Rue de la Faune, Québec, QC G3E 1T2, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
I went there to celebrate my little brothers basketball game. Its nice for a quick meal, or for celebrating something.
Worst McDonald’s ever
This is a very excellent! McDonald's. It is clean. The service is friendly and efficient and the food is prepared with care and imagine. It is McDonald's.
Has to be one of the worst McDonald's. Been twice both times messed up order... and no buffalo sauce at this location
Fast food getting expensive so wait for coupons
Worst staff and service ever definelty the worst Mcdo in Québec City
Quick service. Clean place. They just refreshed the building a couple of months ago
Racist staff. The clerk said to the cook "C'est pour un anglophone" There was no meat on any of our food. I ended up contacting head office and two employees were fired.
Unfortunately there are very few people who speak French and McDonalds brings people from the Philippines and other countries so my friend the other day asked if sugar had been added to his tea, the person couldnt answer she went to pick up just one person who spoke shameful French at McDonalds. they make them immigrate separately through study programs. Subsequently, they have to work for two years at McDonalds strategy, touching several restaurants including Batifol who unfortunately make trips to Tunisia or elsewhere, they bring people in believing they are very intelligent, I am talking about the bosses who will take rooms at the Charlesbourg training and transport center. Its not the fault of these young immigrants, its the bosses and they make them work the days they want when they want the hours they want if its not slavery I wonder. what is it?
I ordered a mc sausage pancake and received a mc bacon muffin.
Alright
Everything I ordered was half filled Kid-friendliness: There is a park inside
Nice improvement in service. Order errors were common before. This is no longer the case. The employees are courteous, fast and efficient.
Cold/no pickles
I was feeling a little hungry to go to McDonalds and try some new things, burgers, crispy chicken, fries and frozen drinks which are really delicious.
Super junk food!
A McDonalds with a reduced menu, no wraps, no snacks, just hamburgers, and we get kicked around like shit.
Disappointing....
The drive-thru service is very efficient and fast.
The toilets were very dirty, but the problem was resolved quickly, the fries were not cooked and too salty. The service was not pleasant despite low attendance. The overall experience was not optimal.
Ordered a happy feast. Extra pickle burger. Receive a cheesburger no onion no pickle. Go to school and learn to read.
Fast service and competent staff feels good
Exact order and very fast service! So far I have never had a problem at this branch
Mmmm a good big mac
You are so bad...been in St Émile for 20 years and it doesnt change...order error on top of error. I asked this very evening .no pickles in my big mac and she replied because are you allergic? And me to answer! Well no, it just disgusts me! Well, when I opened the box, the big mac was full of it!
Unfortunately they do not have the full menu. Some items from the standard menu are not available
There is good, fast food and professional staff.
Trio egg Mcmuffin sausages and also an extra. Hot. Fast service. Too good!
Loved it fast
There are some parking lots nearby. The toilets are clean. The well-kept dining area. The employees are helpful and smiling. There are other shops and gas stations nearby.
Order to bring, -Order a habenero chicken Mac ..Surprise it is standard . -Soft fries . -Order a medium Pepsi ..received small Pepsi -And a soggy Big Mac No napkin and ketchups And all for $22 .incredible Bravo in tabarnache!!!
Alright
Wow, I go to this McDonalds once a week and the customer service is truly amazing. McDonalds has generally lost a lot in customer service. But here we are always very well served and we find the childs heart that McDonalds had and should keep. Bravo for your exceptional staff.
Super busy employees at dinner time, but still super courteous and friendly, a bit of a wait at the counter because of the traffic, but the food was good and hot! Good McDonalds experience!
Both linguistic and professional incompetence reign there.
Very fun employees, impeccable service, I love this McDonalds
Alright. Excellent service
I really appreciated having enough sauce in my poutine and the flawlessness which seems rare at McDonalds lol!
served almost in 1 minute flat with a smile and it was hot! Its rare in the middle of supper time.
So ordinary when you arrive home and open your 6 kibbles to see that there are only 4. At the price that McDonalds costs, its frustrating. In addition to not being able to call due to rush hour. Hahaha. Long live the McDonald s in St-Émile.
Mc do with a small area for meals on site but for the moment we have always found room.
Undercooked muffin Quarter pounder hamburger with practically nothing in it except the meat. Fast service
Great drive-thru service, very fast and very courteous.
Completely ridiculous schedule. Indicates open on Google and finally closed when arriving on site.
Very slow service. Almost 2 hours to receive a pizza at the counter. Very rude staff, mainly the manager and the evening manager. It s fortunate that not all Normandins offer such unprofessional service.
Its okay because I like McDonalds, but I think its destined to disappear.
Very fast and friendly service!
A consistent taste there we know what we eat
Employer (Im going to keep the name quiet...) (drive-through mastiff!) scratches his butt and takes our muffin with his hands afterwards... is it possible not to touch the food with these dirty hands? Not very very very appetizing... when it stings, these rarely clean, dont touch my food afterwards!
Closed at 9:15 p.m. on a Friday. The timetable says 10:00 p.m.
Sketchy drive thru.
Order often incomplete with incorrect or missing items. It is also difficult to be served well in French.
The dining room is supposed to be closed and yet the employees bring their friends in and we can clearly see them eating. they went through the drive-thru and then an employee came to open the door for them to eat inside. In addition, I was answered at the window in English where the young woman did not even make an effort to speak French. The burger was made so quickly that the patty was half on the outside of the buns. And the condiments were overflowing on all sides and sides. Impossible to eat it without getting dirty. First time and last time Im here. Very disappointing. Drive a few more km on Henry-Bourassa Boulevard and you will have world-wide service.
Variable quality. Sometimes its good, but sometimes they cant even put the right condiments in the burger.
Terrible terrible terrible as services always errors and not bothered to change the opening hours on Google low level management
Very good service!
Not very closed at 10 but the system at 9 wow also well closed a9
Fast service, no wait and the food is not all deconstructed
Items are often missing from bags such as drinks and fries; double checking is very rarely carried out.
And after three big Mac trios
The kitchen goes. But cursed that its always long pi yon nothing
Good service and always top-notch cuisine
The worst McDonalds in Quebec. The employees are frustrated, the service is long and they often get their orders wrong! I stopped going, it s discouraging
Perfect
Little or almost no caramel on my sundae, lousy for my first last Wednesday
Not able to give the right muffin, instead of giving just any muffin, tell us that you dont have the kind. It doesnt look like a chocolate muffin
Still closed
Bad service from the clerk whom I had complimented initially. Cold Big Mac and fries without salt. And too expensive too. Hoping that my experience at the one in Lévis this morning will be better with the wonderful coffee.
I like
McDonalds is good.
After 3 errors in one order there are questions to be asked about employee training and supervision. I understand there is a labor shortage but there are still limits.
Poutine with very, very little cheese and very little sauce. Very cold order. Never a good experience when I go to this McDonalds. Very disappointing
Super good service Thanks to you
My tube was missing from my happy feast and my little fries werent full and I wanted to ask a question to a girl I ignored and I didnt ask for mustard and there was
Good Asian service this morning. Courteous
They have improved but far too often make people wait ahead even when there is no one there. This means that the stock is never ready. Its annoying in the morning before going to work.
In addition to having a large order and having been served super quickly, I had forgotten my wallet with money in it and everything was there when I realized it more than 2 hours later. A huge thank you for your great, efficient work and your honesty. I will come back without hesitation.
Dont ask yourself why there are no employees with such an unpleasant manager
Restaurant too small. Theres not everything on the menu at McDonalds.
Common errors in orders
Be careful if you order a Chicken Mac, you risk only getting the top of the bun and not the bottom! Ive never seen that! My boyfriend ordered a MacChicken and when he got home, he realized that we had forgotten the bottom slice of bread. **Updated** We received a coupon for a free meal as compensation so, yes, they care about customer service in case of human error.
Waited 40min for a lunch, employee to see again, doesnt take half orders, obligates customers, bofff, and Im not talking about the toiletries, which smelled weird
Yesterday when picking up a skip order I wanted to buy a small cheese hamburger for dinner having had a busy day barely having time to eat something its 4:30 p.m. they refused to serve me because they I learned that McDonalds has a policy that prevents delivery people from eating a meal. Is it normal in 2022 to refuse a human being to eat? Do you know how difficult it is for us to stop for 2 minutes to eat because we take the main orders? And funnily in other McDonalds they dont refuse me Im disappointed and no longer return as a delivery person or as a customer!
Classic service
Always something broken, limited opening hours, limited meal choices
the sign on the front says 1 dollar iced coffee of any size but when I ordered for some unknown reason it was 2.15 when I asked why they said I needed a code and they didnt want to listen to their own advertising
Coffee that tastes watery, chicken McMuffin extra chicken without extra chicken but with the extra chicken label. The 2nd Chicken McMuffin ends up being a Chicken McCrepe. At least the potato was indeed a potato (I still have my doubts). All this when there were few customers. I was trying not to judge when I was waiting for my order but I think my first impression was the right one. Employees appear to have only 2 cells competing for 3rd place
Ordered a habanero macpoulet and they gave me a normal macpoulet, frustrating because the habanero macpoulet is more expensive. If I had wanted a standard macpoulet, I would have paid the price of a standard macpoulet. On top of that, they forgot the sauce for the mccroquettes that s fine with them.
Incroyable comme restaurant et le service est affreux... La pancarte service au volant et le menu sont brisés et au sol depuis des semaines. Il nétait que 18h30 et la salle à manger est fermée, le service au volant est affreusement long car 3 jeunes employés prenaient tout leur temps pour entrer dans le restaurant une énorme livraison qui venait darriver... La logique???
BIG BIG AND AGAIN BIG THANK YOU....You have a BIG heart of gold... Thank you really for what you did for us (the Reunionese family of three)....we were able to go to Bell , thanks to your kindness and that of the gentleman who took us there....We will never forget you, we have what we need to continue our road.... ...I cant leave my number here but you have it in messaging and Ill keep this number until August 14th....come whenever you want it at Reunion, you will be welcomed with open arms...call me before the 14th, I will leave you my email as well as my Reunion contact details.......
Very slow, doesnt seem to interest customers
Fast at the drive-thru
Parking to order with the application, but impossible to have delivered to the vehicle, really not practical when you choose this option because the drive is full and the children are asleep, to finish the order and still have to come in to pick up the order. Why put delivery parking if you dont use it.... plus, burnt apple turnovers arent as delicious. A little disappointed with the visit.
Excellent service Parking: Bcp Wheelchair accessibility: Porte électrique
I ask for a 7up and I have sparkling water for real anything worse McDonalds, zero service and the manager yells at the young people... really ordinary
Wow, what service! Another holiday, MA-LADE. The coffee was good, the croquette trio with sweet and sour sauce, a winning combo. The bottled water was tight. My friend who ordered from the drive-thru recommends this McDonalds to everyone who passes by!
The employees were friendly and the service was quick
Small McDonalds, limited food choice. Often dont have limited promotional items. Good location.
Fast service
Super !!!
Ive never seen such good service in a McDonalds! It was very fast, the employees were super nice, they made sure nothing was missing from our order before giving it to us... all this on a Friday around dinner time! Well done to you!!
Its one of the McDonalds that I have absolutely nothing to say, good service and fast
Dietary restrictions: Manque toujour quelque chose et non jamais ce que vous avez envie de manger
Really disappointed to move from Lac St-Charles given that the drive-thru is open until 10 p.m. to finally arrive there at 9:25 p.m. and it is already closed. The information on the internet should be changed. I moved for nothing.
A 4.80 fries too expensive for me
Parking: Correct
Always good and hot
I dont know how you can go wrong between a chees and a big mac
Impeccable service, hot and fresh food
Mobile ordering service not available for several months. No spicy chicken poutine. (You just need chicken fillets and hot sauce which they obviously dont keep in stock (marketing decision?)). Always errors in orders. On the other hand, exemplary cleanliness, the employees are smiling. In short, they are victims of lack of personnel. Kid-friendliness: Childrens menu like all McDonalds
Sunday 6 p.m. I ask for a big Mac twice and I arrive home with a Calise chicken Mac... look at your order before leaving PCQ...