A&W Canada in Québec City

Fast services.

I went around dinner time to eat inside so I saw the employees at work while I waited for my meal. No employees have gloves to prepare the food in the kitchen, the employee who assembled the hamburgers (she made at least 15 while I waited at the counter) did not have a glove, she wiped her hands on her sweater and pants between each hamberger I doubt that her clothes are without any bacteria... She even came to answer a customer at the checkout between 2 hambergers, she didnt take any cash phew... She then returned to his hamberger without gloves. She never washed her hands in the 40 minutes we were there in the restaurant. I am obviously disgusted and I will not return to this restaurant even if the hamburgers are good...

Cold hamburger, courteous staff

Very disappointed very cold lunch and not received same thing and onion slice all in crumbs

Very fast drive-thru service. The entrance to it is well signposted in the parking lot and on the side of the street (boul. Industriel). The people are courteous and smiling and I liked the temporary painting of the window, it looks welcoming.

Food not very hot and its not the first time so I think it was the last time

Best fast food burger, best onion rings.

Better than McDonalds and Burger King

Not able to listen to an order at the drive-thru! Always errors, you have to check everything each time

Really good, trio with sweet potato fries.

Possibility of eating outside, unfortunately not all parasols are functional

Dont put the seasoning in the French onions

We went to the Allant around 11:15 a.m. Eminence ouf was sad to see. In the back cook or discreet cook 1 at the drive-thru 2 in the front. Of the 3 at the front, including the one doing the drive-thru, the other with glasses hardly existed at work. I would say its good to be happy to laugh but, not to see the work of letting ones or his colleagues juices flow under the mass of laughter, getting angry, lets say that its something that we notice. Only one was working. She couldnt hide her feelings. Sad to see, the customers I think have all noticed and were not very patient. She served everyone without help, certainly without a red smile of anger or sadness of this situation. If she leaves you will lose a great employee. She showed good restraint despite this pressure caused by these two colleagues, far from being comical looking at it from an outside eye.

Very common lunch, nothing exceptional. Average service. Beautiful atmosphere created by the customers Parking: Lots of parking spaces Wheelchair accessibility: Perfectly accessible to disabled people

Classic AandW.

The service was extremely fast, drive-thru service and the employees were very friendly, the only thing is that I live 5 minutes from A&W and all the burgers we ordered were cold otherwise everything was good and the fact remains that the burgers were good

Better than the restaurant with the letter M! Yum!

A&W in Bélair gourmet lunch $2 more Supplement for lettuce-tomatoes instead of potatoes??? Otherwise good service overall!

We like going to this place because the service is usually pretty quick. Kind staff.

Benjamin took the time to ensure that my order was as I requested despite some inconveniences in the kitchen. He gave me very good professional service and it didnt stubble. He deserves a raise!

We really enjoyed it for the first time, the hamburgers taste very good.

GOOD

Excellent meal

Good service, hot and excellent food

Unfortunately, our order was missing an item and we had to pay for it. Not much choice of drinks other than liquor. On the website there is a huge choice on the menu but not on site. No hand towels in our bags...we were at the fly-out. Practical when you eat in the car (sarcasm). Constructive comment: The person at the drive-thru should summarize the order to avoid errors.

Very well received. Courtesy in the spotlight when we are served. Proper cleanliness too. Wheelchair accessibility: Perfect.

Courteous and adorable service that is rare to see. Everyone has a smile, employees and customers alike. Thanks for the good time.

The best burgers from fast food chains... And better than some restaurants too!

I showed up around 6:20 p.m. to order. The restaurant is empty, apart from the employees who chat, comparing their weeks. I signal that I am ready to order. Im waiting. Im completely ignored. Im waiting. I wave again. The young blonde lady is still talking with a lady with darker hair, Im not even sure she noticed my presence. A tall guy looks at me out of the corner of his eye, without a word. Its beautiful, Ill go somewhere else. That at least explains to me why the restaurant is empty.

Dining room not open at 6:30 p.m. December 26, 2022.... pathetic

We went to the car and we were missing our chicken strips and our hamburgers were cold no really didnt like it

Excellent service!

Polite employees and fast, warm service

We stayed at the Hotel de Glace, but since the restaurants at the hotel valcartier were closed, we came here for a good meal and great service.

A&W val belair very good restaurant, and the staff is great

Thanks to the lady who was all alone to do everything! Well done.

Good service!

Everything was perfect, excellent evening

Very poorly served by the staff. Stupid and incompetent. Not even able to enter a discount coupon in the register. Refusal to identify themselves, more likely.

Always good and hot

Their services are fast and courteous, no problem with orders. Clean and accessible dining room

Excellent service. And its hot.

Overall ok... good snack

Fries and burgers not warm but COLD

Very good service Wheelchair accessibility: Very good thank you

Very good customer service

Very good service and no errors in my order.

GOOD

As usual every time I come to eat at this restaurant. Its really delicious and the service is very fast.

Fast service.

Fast service and check the prices on the drive-thru sign because it was not the same on the invoice. Price adjustment has been made

A stones throw from the railway workers corridor!

Pitiful service. $30 for 2 burgers a double cheese without condiments with lettuce, tomato, onion, pickles and a regular double teen the double cheese only had mustard and onions. Very bad communication I do not recommend at all cold hamburger only the fries were good

Its good

The exterior needs a little love. Plus there wasnt the new rootbeer slush!! Wheelchair accessibility: Sloped entry

Being told to eat quickly because the little girl doesnt want to finish her closing shift too late is ordinary.

Arrival at 8:20 p.m. Very poorly received, the person probably didnt want it, not friendly, she forgot a hamburger and when we told her next time we said it before when we told her it was in a very unpleasant tone even though we paid when even very disappointed never again

For onion rings and root beer. The burger bun is generally too big and soft but the ingredients are very good!

Tables a little sticky, even after cleaning. For the rest, everything is perfect for fast food. 3 trios of teen burgers with 1 trio of 5 strips and a children s meal, around $75. Kid-friendliness: Childrens menu. No games room though.

2023-07-11: burnt burger and 1/4 slice of bacon. Its still so hard... Buy a trio at the drive-thru, at lunchtime and receive 4 fries... $12 for that.... I asked for mayo/ketchup and received nothing... Ill never return to your place.

10.34 for just the Burger with a single slice of bacon

Classic A&W, nothing negative really except the lack of smiles from the employees. Otherwise, fast service even during rush hour.

go rose!

Very good hamburgers

Quite correct.

welcome with beef face, which makes you not want to come back and served with a desire to get rid of customers as quickly as possible

try poutine in the kitchen!!! very good. Very nice bingo and spacious rooms... There is a Kinzo and slot machine... Well maintained and courteous staff. Maybe Ill win on my next visit @ follow

Best hamburgers

Très déçu 1 Trio poutine avec mama burguer , poutine presque rien dans le plat de carton pain pas chaud , 2 ième trio frite hamburguer pas chaud , service médiocre , les employés tous un air bête , mon conjoint a donné un gros pourboires avant davoir notre commande pour manger a salle , terminé pour nous !! Meme pas un merci ambiance pourrit

Depuis Covid Service auto. Rien à dire sur la nourriture. ** Jai entrée manger à lintérieur (fête du travail) et jai eu MAL AU COEUR de voir le Gras sur les murs, les Mouches sur les Tuyaux et lépaisseur de poussières coller sur les conduits de ventilations. Côté propreté sait dégoûtant. Service pourrais être amélioré. Fini pour moi.

I didnt like it, there was no ice, everything was cold

Fast service Very cold drinks thanks to refrigerated glasses Vegetarian options: Beyond Meat excellent cheese option

I love their burger trio

We were out of chicken and the suggested alternative (MEGA crispy spicy Nashville style) was not to my taste.

Closes before the deadline due to lack of staff.

Its been 2 times that we want to eat at the closed place at 7:45 p.m., so this evening we called before going, we were told drive-thru service until 10:00 p.m. and DINING ROOM 8:00 p.m. PERFECT WE ARRIVE AT 7:45 p.m. again the door is barred

An excellent discovery

The fries were cold, the hamburger too. Léa employees ate in the kitchen with her mouth wide open.

Very good service but the room was a little messy. I went on a Friday evening at 7 p.m.

ordinary

Just go for it!

Very efficient service, and very courteous!

The lady taking my English-speaking husbands order did her best, offering him to try the honey with French onions and he felt happy with the interaction. Thanks to the lady and her help! (Deserves a promotion the lady at reception on December 21 at 4:00 p.m.)

I love A&W discounts. These are the best hamburgers in any fast food restaurant.

A good aw A good lunch served with a smile

I asked for two buddy they forgot the onions and two slices of very cold onions

Very good drive-thru service. Never any errors in orders. Its all there. I go there often and Im never disappointed! Plus the food is good for a fast food restaurant!

Alright

Clean place, impeccable customer service, excellent food

What more can I say, it s really good and great....

No utensils or straws at the drive-thru... But the food is always good at A and W

Very clean and always good. Wash table after each customer.

Good

Good restaurant for root beer with frosted bock and classic Burgers. A winning choice

Nice people working there perfect, polite and smiling service givers, but food was a bit to heavy for me

Excellent burger, good price. One of the best fast food places for a good burger!

Lately the quality of the packaging has reduced. I always get takeout. On several occasions I have had burgers crushed under fries, slices and strips of chicken. As well as burgers made so crookedly that the meatball isnt even in the bun.

Welcoming, smiling and friendly team

Still as good as it used to be!

Vegetarian options: La boulette behond meat est délicieuse

Waiting time still long in vehicle, however quality is served.

Fast food that makes good hamburgers. Disappointed last time I went as they no longer had their excellent onion rings

So delicious!! The onion rings are amazing.

Your employees do nothing and talk and the customers wait..

In my opinion the best hamburgers in restaurants of this style

Very arrogant staff when there is an error/miss in an order. Dining room still closed due to lack of staff. Despite this, there is still easily half the staff on the floor twiddling their thumbs.

The beyond meat burger is excellent every time!

Very difficult to digest

I have never had an error in my order

Its still a bit expensive for fast food.

Very disappointing...employees who shout at each other, arrogant when you ask for something...nothing relaxing to go to dinner. No management regarding the situation

Better than McDonalds but too expensive.