2030 Av. Industrielle, Québec, QC G3K 1L7, Canada
Première chaîne de restaurants de burgers au Canada. Depuis 1956, elle sert de vrais bons burgers, des rondelles d'oignon faites à la main et la fameuse Root Beer A&W dans des bocks givrés. A&W est fière de maintenant servir du café biologique Pret.
I had a mozza burger with onion rings. My husband had an onion ring poutine and a cheese burger. Fast service, never had bad service nor food here!
Good place to stop on a road trip. Avoid poutine, but the burger was great
Very friendly staff, they work hard to get your food ready. Prices are reasonable and breakfast was fine (even pancakes).
I got good quality for what I paid. The wait was reasonable. The service was friendly and I appreciated that the employee spoke English to me.
Very kind staff... Our food was delicious.. Teen burger for me ... Great service 👏 Great music.. Very clean store Lots of parking
Greatest services! The girl on front was so smiley and took the right words! Weird to say for a fast food I know but was great! The food was basicly flawless for the third time I get to this one.
I very specifically asked for a fresh uncle burger and said I would wait. Not only was my burger not fresh but the chicken strips were old and dried out as well. I know it takes 12 minutes to make a fresh uncle burger. I'll wait the 12 minutes
Totally delicious burger and so freshly made it was hot. The food was hot! I always enjoy the A&W burgers and the reason for 4 stars instead of 5 is the price of my combo. I paid $13.11 for a Teen Burger Combo and while I was waiting for my meal I saw the cook and waitresses all gathered together near the drive-through window. They were chatting and giggling and not looking very busy. Are too many idle staff the reason for my over the top bill? A&W is a fast fodd restaurant and albeit my order was excellent I don't agree with the prices. But that's me.
Fast services.
I went around dinner time to eat inside so I saw the employees at work while I waited for my meal. No employees have gloves to prepare the food in the kitchen, the employee who assembled the hamburgers (she made at least 15 while I waited at the counter) did not have a glove, she wiped her hands on her sweater and pants between each hamberger I doubt that her clothes are without any bacteria... She even came to answer a customer at the checkout between 2 hambergers, she didnt take any cash phew... She then returned to his hamberger without gloves. She never washed her hands in the 40 minutes we were there in the restaurant. I am obviously disgusted and I will not return to this restaurant even if the hamburgers are good...
Cold hamburger, courteous staff
Very disappointed very cold lunch and not received same thing and onion slice all in crumbs
Very fast drive-thru service. The entrance to it is well signposted in the parking lot and on the side of the street (boul. Industriel). The people are courteous and smiling and I liked the temporary painting of the window, it looks welcoming.
Food not very hot and its not the first time so I think it was the last time
Best fast food burger, best onion rings.
Better than McDonalds and Burger King
Not able to listen to an order at the drive-thru! Always errors, you have to check everything each time
Really good, trio with sweet potato fries.
Possibility of eating outside, unfortunately not all parasols are functional
Dont put the seasoning in the French onions
We went to the Allant around 11:15 a.m. Eminence ouf was sad to see. In the back cook or discreet cook 1 at the drive-thru 2 in the front. Of the 3 at the front, including the one doing the drive-thru, the other with glasses hardly existed at work. I would say its good to be happy to laugh but, not to see the work of letting ones or his colleagues juices flow under the mass of laughter, getting angry, lets say that its something that we notice. Only one was working. She couldnt hide her feelings. Sad to see, the customers I think have all noticed and were not very patient. She served everyone without help, certainly without a red smile of anger or sadness of this situation. If she leaves you will lose a great employee. She showed good restraint despite this pressure caused by these two colleagues, far from being comical looking at it from an outside eye.
Very common lunch, nothing exceptional. Average service. Beautiful atmosphere created by the customers Parking: Lots of parking spaces Wheelchair accessibility: Perfectly accessible to disabled people
Classic AandW.
The service was extremely fast, drive-thru service and the employees were very friendly, the only thing is that I live 5 minutes from A&W and all the burgers we ordered were cold otherwise everything was good and the fact remains that the burgers were good
Better than the restaurant with the letter M! Yum!
A&W in Bélair gourmet lunch $2 more Supplement for lettuce-tomatoes instead of potatoes??? Otherwise good service overall!
We like going to this place because the service is usually pretty quick. Kind staff.
Benjamin took the time to ensure that my order was as I requested despite some inconveniences in the kitchen. He gave me very good professional service and it didnt stubble. He deserves a raise!
We really enjoyed it for the first time, the hamburgers taste very good.
GOOD
Excellent meal
Good service, hot and excellent food
Unfortunately, our order was missing an item and we had to pay for it. Not much choice of drinks other than liquor. On the website there is a huge choice on the menu but not on site. No hand towels in our bags...we were at the fly-out. Practical when you eat in the car (sarcasm). Constructive comment: The person at the drive-thru should summarize the order to avoid errors.
Very well received. Courtesy in the spotlight when we are served. Proper cleanliness too. Wheelchair accessibility: Perfect.
Courteous and adorable service that is rare to see. Everyone has a smile, employees and customers alike. Thanks for the good time.
The best burgers from fast food chains... And better than some restaurants too!
I showed up around 6:20 p.m. to order. The restaurant is empty, apart from the employees who chat, comparing their weeks. I signal that I am ready to order. Im waiting. Im completely ignored. Im waiting. I wave again. The young blonde lady is still talking with a lady with darker hair, Im not even sure she noticed my presence. A tall guy looks at me out of the corner of his eye, without a word. Its beautiful, Ill go somewhere else. That at least explains to me why the restaurant is empty.
Dining room not open at 6:30 p.m. December 26, 2022.... pathetic
We went to the car and we were missing our chicken strips and our hamburgers were cold no really didnt like it
Excellent service!
Polite employees and fast, warm service
We stayed at the Hotel de Glace, but since the restaurants at the hotel valcartier were closed, we came here for a good meal and great service.
A&W val belair very good restaurant, and the staff is great
Thanks to the lady who was all alone to do everything! Well done.
Good service!
Everything was perfect, excellent evening
Very poorly served by the staff. Stupid and incompetent. Not even able to enter a discount coupon in the register. Refusal to identify themselves, more likely.
Always good and hot
Their services are fast and courteous, no problem with orders. Clean and accessible dining room
Excellent service. And its hot.
Overall ok... good snack
Fries and burgers not warm but COLD
Very good service Wheelchair accessibility: Very good thank you
Very good customer service
Very good service and no errors in my order.
GOOD
As usual every time I come to eat at this restaurant. Its really delicious and the service is very fast.
Fast service.
Fast service and check the prices on the drive-thru sign because it was not the same on the invoice. Price adjustment has been made
A stones throw from the railway workers corridor!
Pitiful service. $30 for 2 burgers a double cheese without condiments with lettuce, tomato, onion, pickles and a regular double teen the double cheese only had mustard and onions. Very bad communication I do not recommend at all cold hamburger only the fries were good
Its good
The exterior needs a little love. Plus there wasnt the new rootbeer slush!! Wheelchair accessibility: Sloped entry
Being told to eat quickly because the little girl doesnt want to finish her closing shift too late is ordinary.
Arrival at 8:20 p.m. Very poorly received, the person probably didnt want it, not friendly, she forgot a hamburger and when we told her next time we said it before when we told her it was in a very unpleasant tone even though we paid when even very disappointed never again
For onion rings and root beer. The burger bun is generally too big and soft but the ingredients are very good!
Tables a little sticky, even after cleaning. For the rest, everything is perfect for fast food. 3 trios of teen burgers with 1 trio of 5 strips and a children s meal, around $75. Kid-friendliness: Childrens menu. No games room though.
2023-07-11: burnt burger and 1/4 slice of bacon. Its still so hard... Buy a trio at the drive-thru, at lunchtime and receive 4 fries... $12 for that.... I asked for mayo/ketchup and received nothing... Ill never return to your place.
10.34 for just the Burger with a single slice of bacon
Classic A&W, nothing negative really except the lack of smiles from the employees. Otherwise, fast service even during rush hour.
go rose!
Very good hamburgers
Quite correct.
welcome with beef face, which makes you not want to come back and served with a desire to get rid of customers as quickly as possible
try poutine in the kitchen!!! very good. Very nice bingo and spacious rooms... There is a Kinzo and slot machine... Well maintained and courteous staff. Maybe Ill win on my next visit @ follow
Best hamburgers
Très déçu 1 Trio poutine avec mama burguer , poutine presque rien dans le plat de carton pain pas chaud , 2 ième trio frite hamburguer pas chaud , service médiocre , les employés tous un air bête , mon conjoint a donné un gros pourboires avant davoir notre commande pour manger a salle , terminé pour nous !! Meme pas un merci ambiance pourrit
Depuis Covid Service auto. Rien à dire sur la nourriture. ** Jai entrée manger à lintérieur (fête du travail) et jai eu MAL AU COEUR de voir le Gras sur les murs, les Mouches sur les Tuyaux et lépaisseur de poussières coller sur les conduits de ventilations. Côté propreté sait dégoûtant. Service pourrais être amélioré. Fini pour moi.
I didnt like it, there was no ice, everything was cold
Fast service Very cold drinks thanks to refrigerated glasses Vegetarian options: Beyond Meat excellent cheese option
I love their burger trio
We were out of chicken and the suggested alternative (MEGA crispy spicy Nashville style) was not to my taste.
Closes before the deadline due to lack of staff.
Its been 2 times that we want to eat at the closed place at 7:45 p.m., so this evening we called before going, we were told drive-thru service until 10:00 p.m. and DINING ROOM 8:00 p.m. PERFECT WE ARRIVE AT 7:45 p.m. again the door is barred
An excellent discovery
The fries were cold, the hamburger too. Léa employees ate in the kitchen with her mouth wide open.
Very good service but the room was a little messy. I went on a Friday evening at 7 p.m.
ordinary
Just go for it!
Very efficient service, and very courteous!
The lady taking my English-speaking husbands order did her best, offering him to try the honey with French onions and he felt happy with the interaction. Thanks to the lady and her help! (Deserves a promotion the lady at reception on December 21 at 4:00 p.m.)
I love A&W discounts. These are the best hamburgers in any fast food restaurant.
A good aw A good lunch served with a smile
I asked for two buddy they forgot the onions and two slices of very cold onions
Very good drive-thru service. Never any errors in orders. Its all there. I go there often and Im never disappointed! Plus the food is good for a fast food restaurant!
Alright
Clean place, impeccable customer service, excellent food
What more can I say, it s really good and great....
No utensils or straws at the drive-thru... But the food is always good at A and W
Very clean and always good. Wash table after each customer.
Good
Good restaurant for root beer with frosted bock and classic Burgers. A winning choice
Nice people working there perfect, polite and smiling service givers, but food was a bit to heavy for me
Excellent burger, good price. One of the best fast food places for a good burger!
Lately the quality of the packaging has reduced. I always get takeout. On several occasions I have had burgers crushed under fries, slices and strips of chicken. As well as burgers made so crookedly that the meatball isnt even in the bun.
Welcoming, smiling and friendly team
Still as good as it used to be!
Vegetarian options: La boulette behond meat est délicieuse
Waiting time still long in vehicle, however quality is served.
Fast food that makes good hamburgers. Disappointed last time I went as they no longer had their excellent onion rings
So delicious!! The onion rings are amazing.
Your employees do nothing and talk and the customers wait..
In my opinion the best hamburgers in restaurants of this style
Very arrogant staff when there is an error/miss in an order. Dining room still closed due to lack of staff. Despite this, there is still easily half the staff on the floor twiddling their thumbs.
The beyond meat burger is excellent every time!
Very difficult to digest
I have never had an error in my order
Its still a bit expensive for fast food.
Very disappointing...employees who shout at each other, arrogant when you ask for something...nothing relaxing to go to dinner. No management regarding the situation
Better than McDonalds but too expensive.