Rafaella Ristorante in Québec City

21 Rue Sous-le-Fort, Québec, QC G1K 4G6, Canada

★★★★☆
(595 reviews)
Categories: Pizza restaurant

About

Rafaella, c'est l’Italie au coeur du Vieux-Québec.

Website
rafaellarestaurant.com
Address
21 Rue Sous-le-Fort, Québec, QC G1K 4G6, Canada
Plus Code
RQ7X+23 Québec City, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Sunday
11 AM–9 PM
Monday
Closed
Tuesday
Closed
Wednesday
11 AM–10 PM
Thursday
11 AM–11 PM
Friday
11 AM–12 AM
Saturday
11 AM–12 AM

Services

Service options
Outdoor seating Takeaway Dine-in
Offerings
Alcohol Beer Cocktails Coffee Spirits Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual Cosy
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
High chairs
Parking
Paid parking lot Parking

Photos

Reviews

4.1
★★★★☆
595 reviews

Most Mentioned

food presentation (65) server (38) patio (16) gnocchi (11) cheese fondue (10) scenery (8) sangria (8) mortadella pizza (5) fireworks (5) linguini (5)
5 stars
383
4 stars
69
3 stars
44
2 stars
37
1 stars
62
★★★★★
December 4, 2024

Found this little restaurant just metres away from our hotel.. it was so cute and totally unexpected when we walked in! The vibe and atmosphere was so nice & the service was exceptional - especially from Jeremy who was so welcoming and accommodating. He did a fantastic job as our server. The food was unbelievable. I would highly recommend this little restaurant to anyone visiting the city!

★★★★★
October 29, 2024

Was craving a good creamy pasta and was not disappointed. Must get the Linguini Verdi with the extra cheese on top, the tiramisu espresso martini, and the Caesar salad!! Staff was kind and accommodated walk ins very quickly. As a single diner, I sat at the bar. Did not feel ignored or isolated.

★★★★★
September 23, 2024

Rafaella Ristorante is the place to go in Québe with a hungry stomach. We were lucky enough to get the last table for five on a windy autumn day. The ambient is great and one can really tell they made an effort with it. It was cosy and warm - just what we searched for. Our waiter Jeremy was awesome, kind, welcoming and helpful. We had some salads, pasta and the Quebec Spritz which was delicious. The food was reasonably priced, tasted amazing and was also served very nicely. If we would have stayed in Québec for more days, we would definitely come back. I highly recommend it! 5 stars!

★★★★★
September 21, 2024

Absolutely great experience! We arrived early for a reservation and were accommodated, grabbed a drinks at the bar (Amoretto Sour x2), Amazing seafood, linguine (substituted with Alfredo sauce) & delicious pizza! Highly recommended within the trendy Lower part of the city.

★★★★★
September 21, 2024

Really cute restaurant and excellent location by the water! Our waiter Jeremy was very kind and had great recommendations. The mortadella pizza was delicious, fresh and the spicy honey made it a perfect balance between sweet and salty. The rosé sangria is also a great signature cocktail of theirs and is very light, fresh and perfectly sweet!

★★★★★
September 8, 2024

The restaurant was packed. I can’t say enough about the one and only server, Jeremy! He was fantastic and did not skip a beat although he was extremely busy. He was upbeat and very personable. The food was good too which was a bonus.

★★★★★
August 18, 2024

This place, the location, the atmosphere, just awesome! The restaurant has indoor seating, as well as two outside tiers for seating. One provides a spectacular view of the city, and the other provides great ambience. The food was so delicious!! I am vegetarian, and I still had so many good options to choose from on the menu. The food was not only delicious but it is also reasonably priced as well. The service was by far my favorite. Our server was Jeremy and he was just awesome. Great service and he was very nice and accommodating as well. We came twice in two days because we loved it that much. I would definitely say you’re getting a bang for your buck at this place!

★★★★★
July 31, 2024

Our meals were excellent and portions were generous. Our server was very attentive and friendly. The menu offered a wide variety of choices. Highly recommend this restaurant.

★★
Local Guide
December 22, 2024

Salmon dish arrived only slightly cooked. The kitchen took a long time to bring a fully cooked piece of fish back. No offer for compensation but the waiter apologized. Meat lasagna was satisfactory but the portion was small.

★★★★★
December 22, 2024

Nice surprise as a restaurant. Well located in lower town in an enchanting place typical of old Quebec. The atmosphere of the restaurant is very warm and intimate. We shared a cheese fondue with truffles as a family as well as pasta and salad. It was excellent. The service was fast and impeccable. Jérémie did a job as a waiter worthy of Château Frontenac. I give it a Michelin star alone. We will definitely return. The only downside is that the cocktails are a little expensive for what they offer despite their beautiful presentation. We should have had a second bottle of wine instead.

★★★★★
December 22, 2024

Aweeesome fondue Jeremey was the best server!! Thank you!

★★★★★
December 22, 2024

Super nice little restaurant! Very good service, it was quick and friendly. Affordable meals, and super good. Thanks to Jeremy!

★★★★★
December 22, 2024

Very good restaurant with very pleasant and charming staff (special mention for Jeremy who was able to serve us this evening and who gave us very good advice ;) We really enjoyed our experience, looking forward to coming back :)

★★★★
December 22, 2024

Impeccable service and very warm staff (thanks again to Jeremy whose service and culinary recommendations were perfect :)). Otherwise very good meal, from starter to dessert! THANKS ! :)

★★★★★
December 21, 2024

We loved our experience with Jeremy! :)

★★★★★
Local Guide
December 21, 2024

Very nice atmosphere, excellent service, very good food

★★★★★
December 21, 2024

Everything was absolutely perfect! We ate as a group of 5, without reservation on a Saturday evening, moreover the last weekend before Christmas, and we were warmly welcomed :) everything was perfect: the atmosphere, the food and the service from Jeremy .F, he listened and knew his work perfectly! Nothing more to add, I recommend this restaurant with all my heart! Good luck to the whole team, the waiters and the cooks :) Happy end-of-year holidays to you! Maé :)

★★★★★
Local Guide
December 20, 2024

Excellent restaurant with reasonable prices, a rarity in old Quebec!

★★★★★
December 20, 2024

Our dinner at Rafaela was amazing! Our waiter Jeremy was very attentive and our food/the atmosphere was very nice. Would highly recomend!

★★★★★
Local Guide
December 20, 2024

Rafaella Ristorante in Old Quebec is such a beautiful place! The interior is gorgeous and really captures the old-world charm of the city. We had reservations for 6:00 PM but got hungry after walking around the Christmas markets and decided to stop by early, around 3:30. They were so accommodating and seated us right away, which we really appreciated. The drinks were fantastic, and the Diavolo pizza was so good just the right amount of spice! The whole experience, from the cozy atmosphere to the great service and delicious food, was amazing. Definitely a must-visit if you re in Quebec City! Vegetarian options: Many vegetarian options, able to customize.

★★★★★
Local Guide
December 20, 2024

Rafaella in Quebec City exceeded all my expectations! From the moment I walked in, I was captivated by the stunning decor it s stylish, warm, and inviting, creating the perfect atmosphere for a memorable dining experience. The service was absolutely amazing. The staff were incredibly pleasant to deal with, always attentive and friendly without being overbearing. They went above and beyond to ensure my comfort and even made sure to accommodate my vegetarian diet with thoughtful and delicious options. The food was outstanding, with every dish bursting with fresh flavors and beautifully presented. The attention to detail in both the cuisine and the overall experience was truly impressive. I wholeheartedly recommend Rafaella to anyone visiting Quebec City. It s a place where exceptional food, beautiful ambiance, and top-notch service come together perfectly. I can t wait to return!

December 15, 2024

The MIDEST pasta ever (pasta + tomato sauce that comes out of a can) and a cocktail for almost $20? And the service The waiter made us change tables because he had forgotten that this table was already reserved, he forgot to come back to see us for parmesan and didnt really know his menu. He was very nice though! And I must say that the decor is very pretty, a nice little place if it wasnt $80 for a very ordinary meal. After 3 tries in this restaurant I give up the towel

★★★★
December 15, 2024

Very very pleasantly surprised! Excellent value for money. Generous plate of beef carpacchio as a starter for only $12. Tasty plate of pasta. Could have been hotter for my taste, I will have au gratin next time, it will come straight from the oven . Beautiful decor and excellent service. Affordable cocktail and bottle of wine. I highly recommend and will return.

★★★★★
Local Guide
December 15, 2024

Great dinner & service by Jeremy.

★★★★★
December 15, 2024

Édward provides excellent service, he is very professional

★★★
Local Guide
December 15, 2024

The location and service raise expectations. The food varies. The children liked it but the parents were a little disappointed. We will have tried it!

★★★★★
December 15, 2024

We were served by Édouard Excellent service, he listened to us and was very polite We were a group of 9

★★★★★
December 15, 2024

Lovely ambience, delicious food and excellent service! Our waiter Jeremy F was lovely, polite and very helpful. Would totally recommend if you are in Quebec. 10/10

★★★★★
Local Guide
December 8, 2024

A very nice atmosphere, there were 10 of us with Tuango coupons and we were well served, very pleasant, impeccable service.. I will surely return there and recommend it for an excellent meal..

★★★★★
December 8, 2024

Excellent value for money Very nice discovery

★★★★★
December 8, 2024

Great restaurant, delicious food and impeccable service!!! Félix served us really well and he was very friendly and professional We will definitely go back

★★★★★
Local Guide
December 1, 2024

Were going to come back. Everyone loved it.

★★★★★
December 1, 2024

The food was good, the waiter was courteous, we liked the decor and the Italian music.

★★★★★
December 1, 2024

Amazing spot in old Quebec. We walked in knowing it wouldnt be easy to get a spot on a Saturday night but the restaurant was very accommodating. Jeremy was our server and he was excellent. The radiatore al ragu pasta was delicious. The atmosphere was cozy and quaint. I would definitely recommend this place to anyone wandering the streets of Old Quebec looking for some good Italian food

★★★★★
December 1, 2024

We popped in last minute but we were able to get a seat at the bar. Our server Jeremy was so nice and attentive! The food was delicious! I had a pizza and my wife had the braised beef Radiatore Ragu. Both were so good but the pasta dish was amazing! We would definitely come here again and hopefully we ll have Jeremy as our server again. He is adorable!

★★★★★
December 1, 2024

Everything was perfect, I recommend it to everyone

★★★★★
Local Guide
December 1, 2024

Second visit to this superb restaurant, impeccable food, service and ambiance.

★★★★★
November 24, 2024

Great food and service beautiful and quiet restaurant.

★★★★★
November 24, 2024

Love the service, amazing food and helpful staff. Jeremy was one of the staff that helped us with his amazing service, patience and great personality, I would definitely go back there.

★★★★★
November 24, 2024

Excellent service from Jérémy who recommended a very good wine to us. Fast and efficient service. The portions are just perfect and the food is delicious.

★★★★★
November 22, 2024

Very nice little restaurant. Very good food. Very good service. My daughter was very happy with her birthday dinner.

★★★★★
November 22, 2024

Exceptional! Great service, the team is super pleasant and attentive. The new fondues (especially the truffle one) are to die for, I highly recommend them!

★★
Local Guide
November 22, 2024

Beautiful room. The broken pizza oven means you have to take something else, thats not a problem. The gnocchi are good, but the dish is not very filling. The prices are relatively high for a quality that is not always there. The restaurant lacks a real Italian identity: in the service and in the atmosphere.

★★★★★
November 22, 2024

Excellent food and service with Jérémy, thank you!

★★★★★
November 22, 2024

Thanks to our server Jeremy! Great service

★★★★★
November 22, 2024

A superb discovery for a warm evening in a calm and pleasant atmosphere - Jérémies service was welcoming and all for very good value for money I highly recommend this little Italian tavern.

★★★★★
November 22, 2024

Excellent service. Thanks Jeremy!

★★
November 22, 2024

Atmosphere was nice and the decor was lovely however the food was not authentic Italian and the quality lacked. The most important issue was that one person in our group got food poisoning. She ate the bucatini with seafood. Beware!!

★★★★
November 22, 2024

Excellent food, excellent service! Nothing to complain about! Kid-friendliness: Yes

★★★★★
November 22, 2024

Excellent restaurant. Very good service, excellent meals and very nice atmosphere. Ill go back.

★★★★
November 22, 2024

Nice atmosphere, music not too loud, courteous and friendly staff. Good value for money.

★★★★★
November 22, 2024

The server Jeremy Fournier is excellent! Super good service, friendly and friendly!

★★★★★
November 22, 2024

Parking: De l autre coté de la rue Food

★★★★★
November 22, 2024

Vegetarian options: Pizza and pasta options Food

★★★★★
October 22, 2024

Everything in perfect harmony. The taste, the decoration, the customer service and the atmosphere. Thanks for your kindness Jeremy! Awesome experience.

★★★★★
Local Guide
October 22, 2024

Wish I had taken more photos because the service, especially from Jeremy, was fantastic! He gave excellent recommendations. My husband ordered the chicken parmesan, which was absolutely delicious. I had the rigatoni, but in hindsight, I really wish wed ordered a salad and shared his dish it was that good!

★★★★★
Local Guide
October 22, 2024

Went with a group of work colleagues and everyone was very happy with their meals and drinks. I had the chicken parmigiana, it was very tasty (and was huge). We had no issues with the service and found the wait staff friendly and attentive.

★★★★★
October 22, 2024

Jeremy was a wonderful server. Great recommendations for food and wine.

★★★★★
October 22, 2024

Jeremy was very helpful

★★★★★
October 22, 2024

As soon as we arrived, we were charmed by the beauty of the place. A warm and pleasant welcome. A simple and relaxing atmosphere. Calm and peaceful. A very beautiful presentation of our dishes. A pure delight in the mouth. And what can we say about the service offered by Jérémy Fournier, who was exceptional from the beginning to the end of the meal. We recommend RAFAELLA without hesitation

★★★
October 22, 2024

Our server was very sweet. The food was fine but not great.

★★★★★
October 22, 2024

Very good meal today at the Rafaella restaurant in Quebec. Jérémys kindness and competence had a lot to do with it.

★★★★★
October 22, 2024

Food was great, and Jeremy was the man! Definitely will be coming back!

★★★★★
October 22, 2024

Jeremy was very accommodating, he was very competent in both English and French, he always made sure everyone was happy. I definitely recommend coming for a good evening dinner.

★★★★
October 22, 2024

We discovered this restaurant thanks to Tuango! $79 for 2 people in March 2024. Very good carpaccio starter on the mark! The pomodora fondue was also delicious. If we had not taken the platter of cold meats and vegetables in addition I think we would not have eaten our fill. For dessert I had a decadent pistachio and chocolate canolli. Yum! The atmosphere and decor of the restaurant made me feel like I was at home. Its like an old house with old furniture. Really a great discovery, I loved it!

★★★★★
October 22, 2024

Served by Jeremy

★★★★★
October 22, 2024

Very nice place Thanks to Jeremy for his excellent service

★★★★★
October 22, 2024

We were for the first time at this restaurant.. wow.. atmosphere, service taste great. Our server Jérémy guided us very well in our choice of meals and wine I recommend it to you

★★★
October 22, 2024

Very nice atmosphere, pleasant, tables with plenty of space. Polite, but inexperienced service, but thats expected. We forgot the wine and the utensils after the starter. The pizza was excellent, as was the beef carpaccio, but the latter would have benefited from a little more parmesan. The parmesan fondues are not very tasty and the pasta was bland and the tomato sauce was uninteresting. A few small candied tomatoes with fresh basil leaves and fresh parmesan would help. We will go back to try the other pizzas.

★★★★★
October 22, 2024

Excellent place to go on a date, with friends or even family! The food is very affordable, good and the presentation of the dishes is magnificent! A nod to Jérôme or Jeremy our server when I went there (I don t really remember his name), excellent server, very kind and attentive!

October 22, 2024

This restaurant is a scam. We went there as part of a group trip. This is the first time Ive seen a cook fail cannelloni (with spinach) so badly. Worth a rating of 0. Avoid!

★★★★★
October 22, 2024

The Mortadella pizza is absolute genius. Lovely to sit outside in the sun with such delicious food. Waitstaff were very friendly and accommodating, hope I can have that pizza again someday.

★★★
October 22, 2024

The excellent service and kindness of the staff, particularly Jérémy, compensated for the average quality of the dishes.

★★★★★
October 22, 2024

Great time, a very good meal in an Italian atmosphere it was perfect. Thanks to Jeremy for the perfect service.

★★★★★
October 22, 2024

Pleasant time, fast, efficient service and delicious food. Thanks to Jeremy for his kindness and service.

★★★★★
Local Guide
October 22, 2024

We had just arrived late from a long but beautiful drive through NH and ME, crossing the border late afternoon, and were rather in need of some choice nosh. We d spotted Rafaella on a recce earlier and popped in to be met by Jeremi. Excellent service from the start, it being late he ensure our group of 4 were booked in so I could scurry back and retrieve the rest of the party. Lovely short pasta dishes, we had one of every kind so we could sample each others dish. Really well made and if anything we could have easily had more. The late hour and weariness prevented dessert but we ll be keen to return. Many thanks guys and particularly Jeremi for seeing us right for our first night in QC. Tres Bon.

★★★★★
October 22, 2024

A superb restaurant! Delicious dishes. Impeccable welcome and service by all staff. Our server, Zachary, a gem! Friendly and very professional. I recommend this establishment without hesitation.

★★★★★
October 22, 2024

Beautiful place, good food, good ambiance!! Jeremy was awesome ! Thanks highly recommended

★★★★★
October 22, 2024

October 11: Thanks to the great service from the employees in the evening! From my parents who had a wonderful evening at your place :)

★★★★★
October 22, 2024

Very rare to have such good service at this price. They created a loyal customer!

★★★★★
October 22, 2024

Rafaella Ristorante serves excellent Italian food in an amazing atmosphere full of character. Our exceptional waiter, Juneau Emile, provided great service and was very friendly. The unique, historical architecture of the building, and the stone walls and wooden beams in the interior add to the wonderful ambiance. Request a table on the lower level for the full experience. Italy, in the heart of Petit-Champlain, accurately describes Rafaella Ristorante. Highly recommended!

★★★★★
October 22, 2024

The food was delicious and the service was excellent. Jeremy was a pleasure.

★★★★
October 22, 2024

Very good food. The Caesar salad is exceptional and so fresh. We received great service from Jeremy. The atmosphere is really cozy.

★★★★★
October 22, 2024

The building and the place are magnificent. Chic and warm decor. Impeccable service. To visit

★★★★★
October 22, 2024

Warm place. Nice welcome. Special thanks to Jérémy for the constant attention to ensure that everything was to our convenience. I recommend this place

★★★★★
October 22, 2024

I ordered the Sicilian salmon and my daughter the spaghetti, our server Jeremy is really attentive and pleasant, second time we had him as a server. A 10/10 leaving just for him. Dietary restrictions: We had special requests for our meals and we received exactly what we ordered.

★★★★★
October 22, 2024

Alright

★★★★★
Local Guide
October 22, 2024

Great address. Good food, service and location

★★★★★
October 22, 2024

Superb place, very warm! Decor in the basement with a beautiful atmosphere! Thanks to Jérémy for his excellent service, but all the staff are really welcoming and friendly.

★★
September 22, 2024

Decent service. Price of dishes too high for the quality, local competitors offer much better value for money. We are asked for our satisfaction between courses. We explain whats wrong with me but nothing is done concretely. First and last time.

★★★
Local Guide
September 22, 2024

Few choices of dishes, food a little bland, value for money: too expensive for what they serve, very good Sangria! Good service! Very noisy, if you want a romantic dinner, dont go to this place, too noisy: buses, Harleys, etc...

★★★
September 22, 2024

No way to eat inside even after asking....

★★★★★
September 22, 2024

Beautiful romantic evening with fireworks, thank you to the waiters who offered impeccable service despite the terrace being crowded! We will come back!

★★★★★
September 22, 2024

Jeremy gave us great service!!! Exceptional location, perfect food, impeccable service

★★★★★
September 22, 2024

The pizzas were super good and affordable. The server, Philémon, was super nice and welcoming. It was a pleasant evening to repeat!

★★★★★
September 22, 2024

Great service by Jeremy! Beautiful terrace

★★★★★
September 22, 2024

Served by Jeremy, we loved our first experience at Rafaella.

★★★★★
Local Guide
September 22, 2024

Love, love, love Rafaela s! It was the only restaurant we went back to more than once during our stay in Quebec City. The food, ambience and especially the wait staff were exceptional. Hope to return again in the future. Parking: There is a very small parking lot nearby but it fills up fast. We parked in the payed parking garage a couple of blocks away. Plenty of parking there. Also recommend a taxi or ride share.

September 22, 2024

I noticed your restaurant on line and really liked the decor, tables and menu. I booked Aug 30 2024 to celebrate my wifes birthday and our anniversary. We arrived at 6 pm to the front door and nobody was there but a sign say to go around the back to the patio. We walked through the restaurant and it looked great but nobody there. We came out the patio which was very busy and nothing like the inside, it was sort of like a big cafeteria. we told the person who greeted us that we had a reservation and would like to go inside. He told us the inside was closed and we couldnt go inside, so we left. We were very disappointed and that basically ruined our special occasion, its not easy to find a table at 6pm on a Friday night.

★★★
September 22, 2024

The food was good but not as described in the menu and not worth the price in the end. The giant cannoli was 3 small ones, the pasta were pennes instead of the ones written in the menu, which was disappointing because we weren t told before we ordered and that would have changed our choices. Drinks were good.

★★★★
Local Guide
September 22, 2024

The service is impeccable, the food very good. THANKS.

★★★★★
September 22, 2024

Jeremy and the crew were the best!!

★★★★★
September 22, 2024

Incredible service was offered to us by Jérémy! What a pleasure to feel welcome in a restaurant to which we will definitely return! Thank you for this great experience!

★★
Local Guide
September 22, 2024

Caccio e pepper was mind-blowingly tasteless. They took $10 CAD off the bill when we told them. It was convenient though.

★★★★★
September 22, 2024

Really good Italian food in Quebec City . The service for prompt and the server was amazing . The sangrias were great. Unlike a lot of places a lot of great vegetarian options . We sat on the patio which had a great view of the chateau de Frontenac . Overall highly recommend this place. Vegetarian options: Good vegetarian options

★★★★★
September 22, 2024

The pizza was very tasty and the chicken Parmagiana delicious. The restaurant was very busy and Jeremy worked extremely hard to be attentive to every one. He did very well. Thank you Food

★★★★★
September 22, 2024

Lovely meal! Cozy atmosphere. Great Caccio et Pepe. And Jeremy was an excellent waiter. Highly recommend.

★★★★★
September 22, 2024

We made an online reservation earlier today as Quebec was crazy busy last night. The system worked and we were shown to our reserved table. Jeremy looked after us extremely well, recommending wine for the meal and being attentive, friendly and polite at all times. Oh, the food - pizza and lasagne cooked to perfection. Thoroughly recommend.

★★★
September 22, 2024

Even after a reservation a month in advance we ended up sitting by the door. Some walk-in had larger tables and just more confortable accomodations. The food is good but nothing to call home about. Standard italian (international) food. Dont expect a fresh made carbonara with egg yolk. Its a good spot for casual food and the food is good. If you go there for authentic italian youll be disapointed

★★★★
September 22, 2024

We had a wonderful meal at Rafaelas. Jeremy was so accommodating and made every effort to create a great experience for us! Thank you Jeremy for making our last night in Quebec City so enjoyable!

★★★★★
September 22, 2024

jeremy was a great server and super attentive!

★★★★★
September 22, 2024

Our server was Jeremy and right away he made for an incredible experience! A pleasant greeting ensuring we were served in the language of our choice, and gave an excellent wine recommendation to pair with our meal. The food came out quickly, which wasn t a concern as we had the beautiful scenery of the river from the upper level patio, and it was one of the best Italian meals we have ever had! The lasagna was to die for, a huge portion that will have you savouring to the very last bite. If you re looking for a good meal in old Quebec City, look no further, you will LOVE this restaurant. Thanks again to Jeremy for his help and catering during our meal!

★★★★★
September 22, 2024

I was helped by Jeremy F and he gave us such a good service, he was nice and also super fast. Also, the food was so good, I love this restaurant! Food

★★★★★
September 22, 2024

Very friendly waiter Jeremy The meal was good, a good general atmosphere

★★★★★
September 22, 2024

We had a great meal. Pasta dish with a nice bottle of wine, and our server( Felix) got us a great desert for two. Felix was very helpful with any questions we had, and he was so friendly!! Highly recommend this restaurant. Food

★★★★★
September 22, 2024

Excellent employee service Very nice interactions with them Abundance on the plates Very beautiful place in the center of old Quebec!!!! Public parking right opposite ++++

★★★★★
Local Guide
September 22, 2024

Very good there is very respectful and dynamic equipment

★★
September 22, 2024

First time Ive been so disappointed. Music too loud, minimal service and the pink pasta that was so delicious before tasted like tomato sauce. Im going to be a while without going back.

Local Guide
September 22, 2024

Meal not very edible. For real, it s rare that I m disappointed like that. It wasnt very good. I had a steak and it was just fatty for the price I paid for it. I dont advise.

★★★★★
September 22, 2024

Great service from very friendly Jeremy

★★★★★
September 22, 2024

Very warm welcome and very good service with our server Jérémie, Everything was excellent, the food was very good and also the wine.

★★★★★
September 22, 2024

First time at this place and certainly not the last! Our server Félix gave good advice and what can we say about the food! A big wow for us!

★★★★★
September 22, 2024

I was so impressed by the friendly service from all the staff!! Pizza is the best pizza restaurant in the U.S. and Canada!! I wish the carbonara had a little more flavor.

September 22, 2024

I recently dined at Rafaella Ristorante, and it was surprisingly disappointing. Everyone at our table left feeling dissatisfied. The food was so unappetizing that we had to leave much of it untouched. In fact, an Italian couple at a nearby table also abandoned their meal. After leaving, we grabbed fries from a nearby spot, which were 100% better than what we experienced at Rafaella. I m baffled by how this restaurant has a 4-star rating. To add to our frustration, the manager mentioned he didn t take orders because he is no job responsibilityas server, which felt unprofessional because in busy time customer should not be waiting to place an order and manager has to optimize the situation. Overall, I cannot recommend Rafaella Ristorante. It was a disappointing experience that left us questioning how they maintain their reputation.

★★★★
Local Guide
September 22, 2024

Good food, great service by Jeremy

★★★★★
September 22, 2024

We sat outdoors on a sparkling September day, so the atmosphere was ideal and the river views amazing! Service from Felix couldn t have been better. We shared a Salade Jardiniere which was fantastic, and chose the Mortadella pizza because of the pesto, pistachios and spicy honey. Yum. They didn t mind us substituting the main ingredient - Italian sausage for the mortadella. It was delicious, the crust was perfect. I d return in a minute!

★★★★★
September 22, 2024

Magnificent restaurant in the most beautiful neighborhood of Quebec, the food and atmosphere were impeccable. Thanks to Jérémy for his excellent service!

★★★★★
September 22, 2024

CUISINE 9.5 The cuisine is good. The presentation could be more refined. For example, the raw salmon could be placed on the bed of arugula and separated in 2. In the middle, I would have placed 2 small cherry tomatoes to color everything. I always like to have a minimum of 3 colors on my plate. Add to that a mini container of sauce, it would have been perfect. Other than that, the food is good. I will go back. Prices are affordable. THE SERVICE is excellent. Jérémy listens, is very polite and smiling. The service is fast and we especially appreciated Jérémys smile. We will return to see him. ATMOSPHERE Beautiful atmosphere, calm, with music that is not too loud. However, the seat at the back of the restaurant (which looks like old car seats) was much too low. This creates discomfort, especially when eating. It would be preferable to change this bench for a much more rigid and higher bench, at the height of the chairs. If I go back, dont choose this bench to sit on.

★★★★★
September 22, 2024

Fantastic drinks and food, Jeremy s service was incredible and his recommendations were on point!

★★★★★
Local Guide
September 22, 2024

Everything was delicious.

★★★★★
September 22, 2024

Excellent service Jeremy !

★★★★★
September 22, 2024

We were lucky and managed to get one of the coveted places. Very good service from Jeremy, the food is excellent and definitely worth the price, the atmosphere is wonderfully cozy!

★★★★★
September 22, 2024

One of the best Italian food in Quebec. We had such great evening and staff is so helpful & generous. I highly recommend this restaurant . So so good

★★★★★
Local Guide
August 22, 2024

Perfect patio day. Food was fresh and flavorful. Service was pleasant

★★★★
August 22, 2024

Excellent service from the staff and delicious cuisine! Thank you for accepting our special little request! Sweet attention that we really appreciated; like at home.

★★★★★
August 22, 2024

Our family had a great time at this restaurant. It is very well located and has a wide selection of foods and drinks. Lots of vegetarian options as well. Shout out to Felix who served us - he was so great.

August 22, 2024

I don t typically ever leave a review. But this may have been some of the most abysmal service I have ever endured. Got our bill after waiting maybe 20-30 minutes after being visibly finished and had to ask for it. Then waited another 20-30 and had to ask him to come back over to pay. Food was great but service was horrendous

★★
August 22, 2024

Go there to book but when we arrived no reservations were taken. The server didnt have much experience but the heart was in it. The pasta dish was downright bad. Tasteless. I would not recommend this restaurant.

★★★★★
August 22, 2024

Great experience!! Dynamic team, thank you! Perfect steak and fries! Thank you Marie Pierre for providing outstanding service!! See you soon !

★★
Local Guide
August 22, 2024

Magnificent place at the foot of the Château Frontenac cliff. However, location is its one and only strong point. Despite the kindness of the staff, the service is poor and disorganized. A waiter takes the orders...another brings them...but no one clears the tables. Our plates and meals are very ordinary for the price and the waiting time is really very long. After more than 20 minutes...we left without ever having received the childrens desserts. Weird to wait 20 minutes for 2 bowls of ice cream... I dont recommend this place.

★★★★★
August 22, 2024

Excellent service, the food was perfect, well done to this great team. Despite a more than full restaurant, the staff was incredibly efficient. Bravo for their courage

★★★★★
August 22, 2024

Very nice experience, location perfectly, the team and the food was perfect.

★★★
Local Guide
August 22, 2024

Ouffff its not the big tank. Lets say that its a very good restaurant for American Italian fans. But dont send a European there...he will be disappointed. In my opinion, its not worth the cost. For the price paid, the little extra that would have allowed us to pay this price was missing. The parmesan was already powdered...no chips on the carpaccio. The polpette dish...good but my god it was ordinary. My chicken Parmigiano escalope was simple and the pasta was undercooked. My partners pasta dish with mushrooms and truffles had no truffle and it was white mushrooms....Kind of dish that I would have been disappointed to have made at home. Sorely lacking a little wow! In terms of service, the young man was alone for too large a portion of the restaurant (either he was understaffed or the young man doesnt know how to manage himself but Ill give him the benefit of the doubt.) In short, good food but definitely not worth the price. They will have to make improvements to the menu to be able to appeal to Quebecers this winter.

★★★★★
August 22, 2024

The restaurant was super full and despite the crowd the guy at reception was able to find us a place to accommodate us, impeccable service, great food and great atmosphere in the restaurant.

★★
August 22, 2024

Zero service!!!! Our server was more than confused and made mistakes all evening, both for us and for all our table neighbors... it was total nonsense. I dont recommend this restaurant to anyone..

★★★★★
August 22, 2024

We were immediately greeted by a smiling and helpful team. The food was served quickly and was very good. Despite the large number of customers, our server remained efficient and smiling. In short, we were pleasantly surprised by this restaurant and we recommend it to everyone!

★★★★★
August 22, 2024

We were very well received and extremely well served by the waiters who were completely overwhelmed by the customers present. The suite service was impeccable and the food very good. A very nice experience, I recommend this restaurant!

★★★★★
August 22, 2024

Très belle découverte dans le vieux Québec, service agréable et ambiance envoûtante. Ma femme a prit une pizza Mortadella et l a adoré, personnellement, j ai pris un steak frite qui était cuit a la perfection. Nous allons revenir bientôt ! Ps. Merci au directeur qui nous a offert un petit cadeau a la fin du service pour nous remercier ;)

★★★★★
Local Guide
August 22, 2024

Beautiful restaurant, chair inside very comfortable and relaxing. Our server was really very nice, we had good service although a little long but we saw that the servers were overwhelmed so no problem. The food is good, the temperature was perfect too. I would recommend this restaurant and will return there too. thank you for this beautiful evening

★★★★
Local Guide
August 22, 2024

Italian cuisine restaurant located in the old port of Quebec, near the ferry dock. The food is good but not exceptional. The service is excellent and the employees are very courteous and always smiling. The terrace allows us to have a beautiful view of the river and also of Champlain Street.

August 22, 2024

We were two couples dining out, but our table was neglected for a long time. Despite our attempts to get a waiters attention, he seemed to ignore us, even after noticing us. It felt like he was looking at us with contempt, though Im not sure why. We were planning to spend a lot at that restaurant, but now theyve lost our business. Finally, I looked at him the same way, and we decided to leave the place.

★★★★★
August 22, 2024

I ordered the mortadella pizza, one of the best I have ever tasted. The waiters were particularly polite and friendly, they placed us on one of the most beautiful terraces in old Quebec with a view of the river, all enhanced by Frank Sinatra music in the background, in short, a very satisfying and less expensive experience than I expected. I wish anyone in the area would stop by and take a look.

★★★★★
August 22, 2024

Delicious food, in a very beautiful setting

★★★★★
August 22, 2024

Great restaurant, very good service

★★★★★
August 22, 2024

We loved everything! Super good and Annick s service is great!

★★★
August 22, 2024

Jérémy gave excellent service. Thank you Jeremy

★★★★★
Local Guide
August 22, 2024

Italian restaurant in the heart of Quebec, very pleasant terrace in summer, I recommend! the dishes are plentiful.

★★★★★
August 22, 2024

We had a great meal, 13 people. All dishes were very good and the service was outstanding. Had the nicest waiter.

★★★★★
August 22, 2024

Jérémy is a very good server. He was very understanding about my allergies and was very friendly. The meal was excellent, everything I expected.

★★★★★
Local Guide
August 22, 2024

Recommend

August 22, 2024

Nice place. Well, the only quality we could find in him. The waitresses were arrogant and made inappropriate remarks. I even hesitated to finish my takeaway meal. And it s quite expensive for the quality of the meals they offer. You can find better value for money and above all a meal without flies!

★★★★★
August 22, 2024

Always good and perfect like every time. :) I recommend the spaghetti Bolognese.

★★
August 22, 2024

Waited one hour for a pizza Kitchen Service very slow. Food

August 22, 2024

Very very slow service, waiter deliberately ignores customers, disappointing. I dont recommend.

★★★★★
Local Guide
August 22, 2024

Our waiter Louis was a delight and attentive. Great location by the ferry off the St Lawrence River with outdoor seating. Pleasantly surprised by the food.

August 22, 2024

After making a reservation we arrived and were seated in a corner with the sun in our faces. The restaurant was relatively empty. We asked to be moved under an umbrella. After sitting for 20 minutes with no service and watching the party next to us get a complete wrong meal served to them we walked out. Probably never realized we left.

★★★★★
August 22, 2024

Very good service and the food is excellent. I recommend it to you. I had dinner and dinner the same day

August 22, 2024

Unfortunately we went in having good expectations seeing the 4 stars on Google but we left disappointed being the classic fake wannabe Italian restaurant. We ordered 2 pizza that were served barely warm and with a very hard dough. Also one Pasta Rosa with a very disappoint sweet sauce. Since the server also made a mistake taking our order, one member our party also had to wait 10 more minutes to receive their order while we all already received ours. Water was also not refilled once for the entirety of the dinner.

★★★★★
August 22, 2024

Perfect staff and service. A special thank you to Jérémy who was very courteous and helpful throughout the evening and took great care of us. One of the best servers I have met. The dishes were all delicious and the portions quite generous. Thank you for this good time, we will come back with pleasure to taste the rest of the menu! (Only small problem the fries were slightly overcooked)

★★★★
August 22, 2024

First experience and we enjoyed it. What can I say about the fries, they were excellent and crispy, the rest was good. And our server Jérémy, very welcoming, polite and courteous, its good to see new talent like this.

★★★★★
August 22, 2024

Very nice restaurant. Beautiful atmosphere and a kind and efficient waiter named Félix. I highly recommend it. The food was great, A group from the Acadian peninsula in New Brunswick very happy with their visit.

★★★★★
August 22, 2024

Excellent service by Mr. Félix! Delicious meal, attentive service despite the crowds, we loved our experience!!

★★★★★
August 22, 2024

This restaurant is amazing, from the scenery to the food. Amazing atmosphere. Impeccable service, amazing team. I strongly recommend!

★★★★
Local Guide
August 22, 2024

Beautiful restaurant in a very good location. We all loved our plates. The service was good, but a little pushy coming back three times to ask for our main course orders when our starter ordered 20 minutes ago isnt even there yet. The restaurant was 25% full so no reason to rush us by bringing us the dessert menu and asking us if we would like coffee or dessert when someone at the table hasnt even finished their main course yet. Ive read in other reviews that the service was slow, but for us it was the complete opposite. It was very fast, very attentive, but a little pushy. Small point to improve: the tables in the outdoor section move a lot because the paving is not even. It would be appropriate to adjust the tables accordingly. All in all, I recommend this restaurant for a nice summer afternoon.

August 22, 2024

This was our second time here and we had great food and service the first time. I decided to bring my wife for her birthday with some friends. The service was bad, the food was just ok. All 6 of us were disappointed. My wife got sick during the night. Unfortunately, we will not be coming back. PS : your cacio e pepe was Not made with pecorino Romano but with parmesan cheese. Being a Roman, this is unacceptable and destroyed the dish. I even had to add pepper as well. Grazie milles

★★★
Local Guide
August 22, 2024

The welcome and service were good despite the small errors due to the teams lack of experience. Antipasti was good but for the rest, the quality for the price is not there. Nice atmosphere considering that its lively and touristy in the area.

★★★★★
August 22, 2024

Very nice welcome! We tried the pizza, deliciously good, the pasta was very good and the steak incredible! Desserts and starters too. Very nice experience :)

★★
August 22, 2024

Meal ordered, my pizza was missing an item and when I received my plate, I notified and thats when I learned that they had more. The taste was quite ordinary and having known before I would not have taken this choice of pizza. A little disappointed with the experience.

★★★★
August 22, 2024

Too bad to have to eat outside when the inside was empty No negotiation possible 8:30 p.m. in Quebec is not the Côte d Azur in terms of temperature

★★★★★
August 22, 2024

The restaurant is perfectly located, and the burrata was simply AMAZING. The service was impeccable, with perfect advice on the wine, which was delicious! And the icing on the cake: they offer Aperol Spritz in slushhh!

★★★★
August 22, 2024

We went to eat at this restaurant for the first time today and honestly, everything was perfect, the food, the service (thanks to Marie-Pierre and the whole team) the location...a must. We will come back to that.

★★★★★
August 22, 2024

First time in Québec and first restaurant. Staff were absolutely brilliant, food was delicious and most definitely made to order. Highly recommend for Italian restaurant outside Italy.

★★★★★
August 22, 2024

Great restaurant! Exquisite food and impeccable service from our server Jeremy F. The view is splendid: View of the river and the Château Frontenac.

★★★★★
Local Guide
August 22, 2024

Jérémy was our server and we had a great evening :) Smiling, quick, food was wow!!

★★
Local Guide
August 22, 2024

Not worth the detour.

★★★★★
August 22, 2024

Beautiful restaurant and very well located in Old Quebec. The Spritzes are super good and so is the food! Thank you Jeremy for your good service!

★★★★
August 22, 2024

The place is absolutely charming. The staff is kind and smiling. We had very good service and the margherita pizza is one of the best I have eaten.

★★★★★
Local Guide
August 22, 2024

The best burrata Ive ever eaten. A very good salmon tartare and the pasta very good too. I recommend it.

★★★★★
August 22, 2024

Very nice place. Very charismatic staff and excellent cuisine with very affordable prices!

★★★★★
August 22, 2024

We were served by Félix and it was impeccable service. Jovial, competent and very personable. Rating of 10/10

★★★★★
August 22, 2024

Awesome place - very busy, make sure you reserve if you want a table on the weekends.

★★★★★
August 22, 2024

Great service from Jeremy! The salmon is excellent! Fast and courteous service.

★★★★
August 22, 2024

Excellent service from Jérémie! Nice place in a good location, great food!

★★★★★
August 22, 2024

We stopped in for an early dinner and were impressed by the food and the service. Jeremy provided excellent service

★★★★★
August 22, 2024

Jeremy was a great host for us this evening I recommend this very welcoming and warm restaurant..

★★★★★
August 22, 2024

From the family of the best restaurants in Quebec. From the outdoor terrace where we were seated, we had a breathtaking view of the river and the activities. Wheelchair accessibility: Neighboring us, a consumer was seated in a wheelchair.

★★★★
August 22, 2024

We were forgotten by our server an hour and a half before being served. But we were very well compensated by the manager. We will still go back because the food is excellent Parking: No parking problem

August 22, 2024

Ordinary dishes and service leaves something to be desired. It is not normal to have such a slow service (more than 2 hours), especially with a child in the group. In addition, there were several omissions (bread not served, salad requested 3 times)

August 22, 2024

Ordinary food not in accordance with the menus, blue cheese gnocchi served without blue cheese and the service leaves something to be desired. Several omissions during dinner. Additionally, it took 1 hour 45 minutes to be served for our main meals.

★★★★★
August 22, 2024

Rafaella is a great restaurant! Amazing views, food and service! Our server Jeremy was really friendly and gave amazing service! Highly recommend this spot!

★★★★★
August 22, 2024

Very good restaurant in a busy tourist area. The service exceeded our expectations and the food was excellent. Parking: Very close to the restaurant

★★★★★
August 22, 2024

Felix provides excellent service. A true champion!

★★★★★
August 22, 2024

Excellent location and food options. Great service