Topla! in Québec City

Always great service and the food is delicious. My kids love it!

I ordered 2 dishes of pasta with rosé sauce for children. On top, there was indeed pasta with rosée sauce. However, as soon as I took a bite I could see that there was another type of sauce underneath. A white sauce. This, in both meals. You were short on sauce and really thought youd cover it all up that way???

Vegetarian options: without meat Kid-friendliness: childrens menu

Recommended!!!

A huge thank you to the Topla de l Ormière branch! The Sourdine Foundation and the members of our board of directors would like to express their deep gratitude to Topla for her contribution during our last meeting. The meals were not only generous in portions, but everyone was delighted by the tasty pasta! This feast gave us the energy we needed for our meeting! We would also like to highlight the professionalism and smile of the team at the Ormière branch - thank you Jules! Topla, your generosity truly made all the difference. Thank you again for your valuable support!

Kid-friendliness: Oui Food

First time trying Topla! I find it expensive and thats the main reason why I havent tried it before. But Im a big fan of pasta! I loved the pulled pork mac and cheese. Lots of sauce I cant wait to try a new dish! I had heard a lot about mac & cheese! And with good reason! A delight Also, I was afraid that the portion would be too small following what I saw on certain TikTok videos, but in the end I didnt even finish the dish! Ill have lunch for tomorrow, yay!

Hello, great atmosphere, very polite employee. On the other hand, we had 3 meals for 3 people and each person was very sick! So it doesnt make you want to go back. When we say Sick it means very, very sick. I cant believe I paid $50 for all that and we only took some butcher...

Great service from Jule, I highly recommend!

Parking: Facile daccès Recommended dishes

For pasta on the go, it s very good. I love eating sublime cream and pancetta pasta and spaghetti bolognese.

The dishes are always beautiful and tempting. The service is super fast! Kid-friendliness: Children are always happy with their meal

Parking: Facile Food

We love your pasta. Our orders are always perfect. HOWEVER, it is unacceptable that we make ourselves apostrophize, with us, concerning the tip which is supposedly at the discretion of your customers. Especially since fixed costs are imposed on us for delivery. We will no longer order from your restaurant. This too is at the customers discretion.

The manager Audrey smiled at me as soon as I arrived, and also offered me outstanding service. Parking: More than 20 places available.

Parking: Good Food

Parking: Très grand parking. Food

Kid-friendliness: Parfait! Food

Great Kid-friendliness: Yes

Overcooked pasta, very limited childrens menu, all options are extras, removal of certain ingredients. Expensive for the quality, disappointed

The atmosphere is great, the service is fast and the food is impeccable. Just positive.

Very good and big portions! The manager Jule is super friendly!

I went there recently and I can say that the service is excellent, the food is very good and the portions are generous as can be!

Friendly and delicious Kid-friendliness: High chair, childrens meals, etc.

I placed an Uber order this evening and unfortunately an item was missing. I called to try to resolve the problem and the girl who spoke to me was extra friendly even if we couldnt find my bill, in short, nothing worked! I was finally reimbursed by Uber. But really congratulations to you who I called this evening at 7 p.m. Customer service is not easy, I know that very well, I did it in restaurants and I found you very good, so there you go. Moral if there is an error you must remain respectful and friendly with the employees thank you :)

Kid-friendliness: Oui Food

I had completely stopped going to TopLa several years ago because each of my experiences had disappointed me. But this evening we went back and we had magnificent service from Jules and Alex-Ann. Youll be our number one choice when were craving a pasta dish late at night. I wanted to say that their service is quality as well as their impeccable professionalism. Thank you so much. Kid-friendliness: Placemat pencils and temporary tattoos for children. Playful cat mascot

Dietary restrictions: Sans noix Food

Parking: Beaucoup de places disponibles Food

Menoum menoum

Worst service Ive had in my entire life, it takes us around 20 minutes to get our dishes, the employees are stupid as hell, I will never set foot in this establishment again. Very disappointed

Big shoutout to Jule who rides the TopLa all by himself.

Food quality 10/10 service 10/10 The only downside is $27 for a mac and cheese pancetta trio. I am comfortable enough to afford this, however each time I visit the restaurant is empty and I am the only customer. Im afraid it will close and Ill lose my favorite pasta thats unmatched anywhere else, its on a par with TOPLA in terms of taste. I think a slight price drop could help the restaurants turnover Thank you for listening and good continuity With all respect Customer for 10 years at topla

Its rare that I give my opinion on a restaurant, but last night was one too many times. Every time I order a meal at Neufchâtel there is a problem. I have to eat gluten-free pasta due to celiac disease. 1- when I placed the order via Ubereat or Doordash, I did not have the option to choose my pasta. So I added the information in comments. But each time they made me regular pasta so I couldnt eat it. They told me not to read the comments and to go through their online platform. 2- their online platform no longer offers the option of gluten-free pasta 3- options for childrens meals are often missing (juice, dessert) 4- Last night I called directly to place my order. I made it clear from the start that I wanted gluten-free pasta. I received my delivery 2 hours later even though I was told there would be a 30 to 40 minute wait. And guess what, I had some damn regular dough. I waited 2 hours for a meal that I cant eat!!!! On the phone, after calling twice online because they dont answer, they tell me well were going to make a request for someone to contact you tomorrow. My boyfriend had to go to the restaurant to get my money back and make me a meal again. I ordered at 8:30 p.m. and got the wrong order at 10:30 p.m. It was the last time I ate there. If your establishment is not able to adequately manage the gluten-free option, it is best not to offer it. In my case, if I eat gluten my heart hurts, my stomach hurts and sometimes I vomit. Its not nothing! For some, it s a fad or a diet to try. But for others like me, we have no choice because our intestine is destroyed from the inside. It can be very dangerous! Dietary restrictions: They have the gluten free option, but they seem incapable of taking this option seriously, because every time I choose it, I dont get the right thing.

I am in mourning... My sublime pancetta cream pasta is no longer like before....... I recently ordered this dish that I know by heart because I LOVE them (normally).... What was my surprise when I tasted and received something that was FAR from the usual delicious taste This is probably due to the takeover of the brand by the Salvatore family..... We cant blame them, they do what they know, which is to say cheap versions with lower quality products

I have regularly ordered the same meal in your restaurant in Neufchâtel as well as in other Topla restaurants and I have never received a meal like this evening. The container was half full and the pasta was full of water.

Unclean restaurant blonde who only chatters and does not welcome customers who come in no hello 2 for 1 = empty dishes never again I cant even imagine the kitchens to see the front

The fact that the employees do not answer the phone makes the service in the dining room very unpleasant. We can barely hear each other speak and the noise is becoming very annoying. The employees just watch it ring.

They are mixed like decks of cards, I order, I wait, I wait, he forgets me. Forced to raise your voice to be served. Plus almost no choice of plate, not really good. I dont recommend!

I ordered at 4:00 p.m. telling myself that it would be quick, still waiting for my order at 5:30 p.m.... I called and was not told that there was a delay or anything. NO NOTICE, only that my order will arrive shortly... $30 a meal for potentially arriving cold. Sorry Ill go elsewhere.

Ridiculously small dish for the price. The rest of the normal pasta that you can make for $5 by going to the grocery store.

Milk is 3 months old not super up to date in the fridge..! Owner apologizes lol come by and say take a sip well be even..

Super slow service, pasta is very lacking in sauce

Very very long on doordash, very small portions.

Order made by Uber this lunchtime, several errors in our order of 4 meals...the meat with the wrong pasta (gluten-free vs normal) and missing cheese curd style stuff for 2 people...too bad.

Delivery for 4 people. Error in order!! Delay of more than 1h30 to receive what was missing. Very small portion for the price. I was expecting at least an apology for the mistake and the wait... but no nothing. The minestrone soup was more of a tomato broth with 3-4 carrots. It was my first and last time!

Incomplete order Minestrone meal soup = just tomato and 3-4 carrots for more than $8 But the pinnacle is customer service more than an hour after telling us that the forgotten meal would be delivered to us, we had to call back a few minutes before closing time and insist with the manager to finally have a meal . No apology from the manager despite our great politeness and patience. When we come from outside and settle into the hotel and choose this restaurant... it gives a very bad taste of what awaits us at the surroundings

Things are missing

Very bad experience. I order VIA DoorDash, knowing full well that delivery might take a while given the storm outside. I see that the restaurant delivers orders itself rather than using a DoorDash Dasher. 1 hour after ordering, I called to get an update and was told it would be leaving shortly. Another hour later (So, 2 hours in total), I call back. I am told that my order is leaving in the next few seconds and that it will be delivered on priority. 30 minutes later, the app tells me its delivered but I havent received anything. I contacted DoorDash who told me that the delivery would not take place and that they would offer me a refund. Fortunately I was reimbursed and I understand the snow storm but why did you wait 2h30 to advise that they were not going to make the delivery? I would have canceled the transaction and ordered elsewhere faster. And above all, why not have canceled the transaction in the application rather than putting it delivered Never!

Small traces of mold on the roll of my soup with the lid poorly closed so it sank into the bottom of the bag too bad

Its very good. Price quality, perfect!

Its unfortunate because Ive never had a problem. Last order, 3 ingredients are missing! Well, to err is human.... 2nd order its been over an hour so I call and learn that its been 30 minutes since the delivery man left with it!

Very long wait of 20 minutes just to have my meal in a cardboard bowl. My pasta was OK, but too expensive overall. I wont go back

Im not in the habit of writing reviews on the restaurants I visit/order from but Im taking the time to write the message because I like your products but enough is enough. Im a regular at Topla but I no longer order from the Ormière restaurant because my last 5 orders have always had items missing. Whether its a drink, toast or something extra. I find it disappointing knowing that I place orders for at least 2 people each time (and $35 per person minimum).

I waited between 20 and 30 minutes to order (and there was no one in front of me), I ate a dish from plastic utensils that was still cold: not al dente, cold.

Paid for an extra sauce clearly not in the pasta - although I would say that even without the usual extra its not as dry. No way to communicate with them on their site to make a complaint or obtain a refund, and they have arranged to deliver as late as possible (9 p.m.), now the restaurant is closed so it is not possible to call. I loved this restaurant so much a few years ago, but waiting 1 hour for dry pasta after paying for an extra not included is the last time.

It was very fast... I was surprised at the speed of execution, good job. Everything was good

very good service and meal

Its always good in Topla! It goes quickly, its clean, nothing to add.

1h30 before receiving our order for delivery... without any warning that there were delays in delivery, even after calling after 1h. Not a complete soup format and no adjusted price! Cold pasta when you receive it!

We waited almost 2 hours for our order. Still nothing received. When calling the restaurant, no answer

Overcooked pasta, very little sauce and I was missing the parmesan requested. My worst topla order ever

Perfect

There is no music. The food is cold, the staff is rude to customers who politely ask to reheat their plates! We found a plaster in one of our plates. It s very expensive for the service received! Very disappointed.

Online orders arrive incomplete all the time. Sometimes its the side dishes, sometimes its the drink and the dessert... yes they compensate by giving a discount for the next order, but just receiving the right order (in full) on the first try is often really enough to really please a customer... Its been a long time since I ordered from them, and it will be a while before I do it again, despite my new discount waiting in my file.

Following a slight problem that occurred at the branch on de LOrmière, the latter quickly and efficiently recovered with a professional and very satisfactory service to ensure the satisfaction of its customers. Thank you! :-)

Fast food featuring pasta. Ordered at the counter by choosing from the menu on the wall, there are even trios. We give you a cabaret. Your pasta is placed there and you choose a place to sit.

The food is very good and the prices are super reasonable, however the portion of the ravioli is very small. the caesar salad that accompanies the trio is incredible.

I placed an order online via the UberEats platform. As I went to my glass door to meet the delivery guy, I saw him approach and throw my order at my door which then quickly landed on the ground. As well as the delivery man turning around and leaving. The condition of the container was heavily damaged, the sauce slightly leaked on the opposite side of the impact and the bag was slightly torn. See attached photos for details. Note, however, that, luckily, the meal did not spill. The meal itself was very good.

First time at top la! I was so excited to see the large selection of dough! But the pasta lacked sauce, the liquid rosé sauce, and the pasta was undercooked.

Good service ! Seafood pasta is good. The portions are smaller than before but just as delicious!

Be careful if you order via DoorDash it is still the restaurant that takes care of deliveries and they do not know what to do to resolve an order problem

Very disappointed with the service that I received, very disappointed with the dish that I had and had to wait 2 hours for delivery, I do not recommend it at all

I placed my order at 7:30 p.m. It s 9:30 p.m., still nothing. I called, they gave me a coupon, but we still dont have our meal. This is the second time its been this long. The first time, I went directly to the restaurant and it took 30 minutes since they had forgotten my order. Instead of asking me if everything was okay, the cashier was chatting with her friends. Its sad because I really like this restaurant. I understand that the lack of labor has something to do with it, but if you offer delivery, make sure you have good service that comes with it or dont offer it at all. I will do business with Uber or Skip next time.

If it was possible to give 0 stars we would. Really ordinary service.. 2 hours waiting for our order. We ordered with Uber eats with whom we usually have no problem. But when we called the branch, the girl on the phone told us that she had switched our order to one of their delivery people and that she couldnt do anything... 2 hours later we still had nothing. A big scam so that I dont know who is making money... but we will never order with them again.

I got mold on my ciabatta roll. The spaghetti lacked sauce but next to moldy bread it doesnt seem like much. Uber Eats thankfully refunded me!

This little restaurant is well located. The meal choices with the pasta are delicious. Wheelchair accessibility: With the Shopping Center parking lot; you have free access.

I ordered and made sure it delivered where I was and I had confirmed all my information and I called back 1 hour later to find out where my order was. I am told that it does not deliver and that they tried to call me which they never did to warn me of this situation.

3rd bad experience at the restaurant on Ormiere!!! Take 1 - A problem when ordering by Uber the first time I order from TopLa... NEVER RECEIVED MY ORDER already paid for by UberEats Take 2 - I decide to place my order by phone, specifying that I will pay with a gift card. The guy tells me yes, no problem. My lunch arrives, the delivery girl tells me that they dont take gift cards on delivery and I didnt have enough money to pay for the entire order. So the delivery girl leaves with my lunch!!! Im calling the restaurant... sorry, theres nothing we can do! Part 3 - Im going to order my seafood pasta, large portion, extra sauce on top... NO seafood except 2 mussels in the bottom!!!! #($*#&@*#(@(!)#$@... its DONE!!! Are crossed out for me! Too bad! :(

Gluten-free option taken seriously, thank you!

Very friendly place

Very good dish with a wide choice. Long delivery, I understand the lack of staff, but we could offer less delivery, so that it arrives on time, or review the delivery time on the site once ordered because more than an hour of waiting. .. Otherwise apart from that the staff is courteous and kind.

Super good fast service! Good job!!

Very good and stays warm all the way home

Good service still warm when you get home

Good idea for a quick Italian restaurant.

The pasta is a little too aldente. Otherwise, full of pasta flavors. Most of the dishes tried were very good. Not always hot when you bring the dish home/work.

My order finally arrived after 2 hours... cold... Im 15 minutes from Topla :(

Good service on time, improvement noted in the accuracy of the order. Food arrives hot. THANKS

I could eat there every day!

Delicious

Delicious

Best pasta

Excellent fast food restaurant for delicious pasta, with the option to buy your favorite pasta sauce on site!

Friendly service as usual =D

The place is very quiet and very clean. The service is very fast. The only problem I see at the moment is that the price of pasta is still expensive. Otherwise the food is very good!

Beautiful atmosphere and very welcoming. The service was fast and even more was present for my trio order. Apart from the portion of arugula salad, I am satisfied with the service and the place. It was clean and well organized to comply with regulations and recommendations during the pandemic.

I like it a lot

Every time I called or ordered online, I was told a delay of 1 hour. Ive called several times to cancel my order 2 hours later. No apology from the manager and complicated to get reimbursed

Accepts people without masks without even warning them while other customers are wearing them. This is not law-abiding.

Fast service in web ordering. The food is good considering its pasta fast food.

Its very good

Good service, good pasta

Very fast service, very polite and courteous staff and extremely clean room

I love it but lately the portions have been decreasing... but this afternoon it was the worst... I hadnt had 1 mouthful and I could see the bottom of the dish....

I was expecting more of a place that has pasta...Like their pasta is freshly made on site. Well no, it s dry pasta in a bag.

Honestly, Ive never had a mac and cheese with so much no taste and no cheese. I will never pay to eat at this restaurant again.

My kids love mac and cheese