Chi Star House in Richmond Hill

Two people walked in for lunch, and only half of the seats were occupied. I ordered two dishes. The serving speed was extremely slow and the portions were very small. The dishes themselves tasted okay, average Cantonese cuisine. It is mandatory to pay a 12% tip at checkout. I feel like I won t come again in the future

Authentic Hongkong food. Very yummy

Delicious food.

Great Cantonese Cusine

Kid-friendliness: Our kid and infant really enjoyed the food here. Food

A woman with short yellow hair has a very bad attitude. It seems that I owe her money. Her attitude is terrible. I will never come here again.

Looks like old Chinese restaurant style from the past. Good service, fast food. Reminder: 12% gratitude is added on the bill

The most I can give to this place is a 1 star. We went to the restaurant for the birthday of an elderly in the family, and we let the staff know about this before going to the restaurant. There were several things that happened: - First, the lobster turned out undercooked. - The staff were extremely rude and inconsiderate, especially given that they were made aware that we were there for an elderly s birthday. First, they served soup to a table next to us but just left the soup on the table for us. Second, not only did they mess up our order omitting items, leaving us waiting at the table wondering about when we will be getting food, while we re still eating, they had the audacity to ask if we will be packing up and leaving soon. I was shocked and confused at what they were doing on someone eating at their restaurant for their birthday. In the end, they didn t offer any compensation and when we brought up the fact that there s been too many errors made in the service, the staff said nothing. I cannot be more shocked, the rudeness and attitude is next level, and how they can be ok doing what they did. It was one of the worst experiences I ve ever had. Do not recommend.

Very delicious food

Their fried chicken also needs to be improved. It has no taste. It needs to add D flavor and pepper to cover up the D snowy taste.

Far from the robotic life of Manhattan Kid-friendliness: It has a cozy but lively environment for children up to 7 years old Wheelchair accessibility: Platforms with excellent and wide slopes

So far so good

Food is okay. Just one of the female staff is rude. I won t go as often as I used to be because of the rude staff. Food : 4/5

Good food, reasonable food portions and reasonable prices. The only complaint is that the parking lot is very busy. Jumbo Lobster actually hires guards to prevent people from parking at their portion of the parking lot.

Very good authentic Hong Kong style dishes. Most dishes are very tasty. But the way how they setup the tables are way too tight.

40 minutes for a fish? Vancouver clams are smelly and fishy. When I asked the two waitresses, they both had bad attitudes. I thought they were delicious before, but they are getting worse and worse.

Great home made Cantonese Restaurant

The food was undercooked and there were shards of glass in it. I will never go back again. Very disappointing.

This place charge 15% gratitude fees on the bill without you consent. The food is horrible bland with no flavour and extremely over priced. Will never come back ever again.

Crowded. Good food. Eat then go.

Every dish is very good in the set

We happily brought the elderly and children to lunch today during the Mid-Autumn Festival. There were only three tables of people when we went in. As a result, we waited for an hour and no dishes were served. We asked the waiter many times but they ignored him and finally told us that we had not placed an order. , we were given the choice to leave or wait. The attitude was extremely bad. Since we had been waiting for almost two hours and the children were hungry and tired, we could only choose to endure it and continue waiting. This restaurant is famous for its five-flavor duck, which we have eaten before. We thought it tasted good, but todays duck was served cold and had a lot of duck feathers, which made us feel very disgusting and unappetizing. In the end, we chose to pack everything and take it home to eat. For such an encounter, we were forced to charge a 12% tip. We will never visit this store again

Overall, it should be no star. We reserved two pigeons but only one is available. Told us it is toasted. We asked them to show us the toasted one. Somehow finally we got two pigeons. Where is the toasted one? Basically, this is not an honest restaurant. Check out other one star review.

Flies were flying everywhere in the restaurant and the toilet environment was too dirty. Food is so so. If there is no improvement, I will definitely not go there next time.

The place is relatively small and the taste is good. For a normal Cantonese restaurant, the portion of steamed eel with black bean sauce is slightly smaller, only four yuan. It is a bit expensive and easy to get tired of! Other value for money is pretty good

Food was too salty and some were too bland. Poor balance. Okay service.

It is good, but could be better

Great place to eat in or order chinese takeout. Good quality, and taste with reasonable prices.

I have been visiting this chinese restaurant for a few years already. They dishes are authentic and taste good. I had some family members who came over to visit all the way from New York so I took them over for dinner and this is how disappointed was our experience. 1. We were celebrating a birthday of a family member so we had a cake brought to the restaurant. We were told we had to pay 15% tips instead of 12% tips for just providing some extra plates and cutlery. 2. We were supposed to get free chinese dessert after dinner but they were too busy and they forgot about us which was not a big deal. When we asked the witness, she was so rude she yelled and said Oh you want more? Ok fine I will you 4 more. I really didnt like her attitude it sounds like we are begging when we are trying to be polite. There are endless restaurant options out there. Why should we come to your place so that we are treated like this? Guys, go somewhere else this is my best suggestion!!

Food is absolutely delicious, but the prices are on the higher side and the portions are on the smaller side. Still a gem of a restaurant here in Richmond Hill!

Nice Chinese food. They have weekly specials menu. Great deal.

I d give 0 stars if I could!!!!! Came for some lunch takeout as this restaurant is near my work, ordered the Chi-star Chicken. I opened my meal when I got back to work and was utterly disgusted by what I saw there was multiple multiple strands of hair BAKED into the chicken and the chicken it s self looks extremely raw and disgusting. I threw the whole entire dish out. Beware of this place!!!! Make sure there s no hair in your food What a waste of $15.00

Very yummy place for type food. Been here many times and liked mostly everything ordered! Hand shred chicken is definitely a go-to dish. Reservations recommended as it can get really busy!

The kids love the imperial concubine chicken and fried milk I will bring my friends to eat next time

The dishes are too expensive, and theyre not worth the price considering the taste.

Its overall dining room felt too crowded, and there was not much tables spacing. Even one of the servers who has given us his best service last night, however, given more than one food dishes that we got were quite smaller, either were tasteless (radish beef brisket) or too salty (steamed eel with black bean and garlic paste).. I will doubt I will come back.

Omg, pretty good quality of Cantonese restaurant in Toronto. All dishes are good. A few special dishes need to be reserved in advance.

Fabulous old-school cantonese joint, reminiscent of a more high end HK tai pai dong taste. The manager and workers are friendly and super efficient, we learned the hard way to make a reservation at the popular Chinese spots since we showed up at 6:30pm on a TUESDAY(!) without one and the place was packed! We waited 20 mins, well worth it and the food came out super famous but still super delicious! If I lived nearby, this would be a weekly dinner.

The food is really delicious. It is recommended to order the winter melon cup and five-flavor duck in advance. The little brother who served was also very nice and eye-catching. It s just that there are too many people and there are obviously not enough seats. It s really difficult to eat without a reservation. In addition, the parking spaces in this plaza are very limited, and it takes half a day to park during meals.

It was super delicious.

Their stir fried noodles is very good but they dont offer milk tea, lemon tea and my favourite red bean ice with ice cream

Food was a little salty. I m not sure what is the lady rush for, but she took all our nearly empty dishes away( we had our lunch 2:30 in the afternoon). Only 4 tables out there. Also they were doing some very loud in the kitchen.

Delicious food and good service

The eel claypot rice was cooked perfectly, it was flavorful, the crust bits at the bottom was tasty. The signature duck was fruity and flavorful. The greens were garlicky and full of flavors. The pork stomach and chicken soup was a little too peppery to my liking. The service was attentive and efficient. The vibes were more like some place in Hongkong.

Traditional Hong Kong style and taste! Very delicious! Super friendly stuff!

Very busy but food is super good.

Food is good, but cups, bowls and spoons are all not properly cleaned

Except for the passable quality of the chicken, the taste of other dishes is getting worse every time I go there, which is a pity!

You can easily tell that this place has been around for quite some time. While the inside is relatively spacious, it seems a bit cramped considering its popularity. Despite numerous tables in the dining hall, navigating through the crowd can be challenging. It would be great if they rearranged the seating. The service exceeded my expectations. The staff were patient and friendly, it was the best service Ive experienced at a Cantonese restaurant. The food was really good, with lots of options on the menu. The Winter Melon Casserole was fantastic. They used winter melon as a soup container with chicken and shrimp in it. The winter melon was slow-cooked and tasted like puree, and the soup was umami. I heard this dish is so popular that you have to pre-order it. The Pumpkin and Tiger Shrimp Salted Egg Yolk Tempura - Loved it. The shrimp were fresh, and the pumpkin cuts were soft, covered by the thick egg yolk sauce. Thats a taste of happiness. The Steamed Jumbo Scallops were highly recommended. The scallops were indeed jumbo, so fresh and they literally melted in my mouth. The Deep Fried Milk was yummy too. It was perfectly sweet and not overly creamy. Although I havent tried many deep-fried milk dishes, this was the best one Ive ever had thus far. Their Roasted Chicken and Duck were very well cooked and seasoned. All their dishes were amazing. I highly recommend this place if you fancy authentic Cantonese food, especially given their good service. Food (quality, creativity, consistency) - 5/5 Drinks (quality, variety) - NA/5 Ambience (interior design, cleanliness) - 3/5 Service (courtesy, knowledge, timeliness) - 5/5 Value (quality vs. price) - 5/5 OVERALL - 4.5

Very good service. Very solid tasting food. I would definitely return. Enjoyed the 5 spiced duck the most! Dinner came with complimentary soup and complimentary dessert.

Nice

Today is the second day of the Lunar New Year, our first time here, and we didn t arrive at the restaurant until around 2 p.m. I ordered Set A. The hometown fried rice noodles and honey pepper beef tenderloin were delicious, the garlic chicken wings were also delicious, and the lotus root soup served before the meal was also good. The Hong Kong-style milk tea and lemon tea that come with meals are also delicious. The service staff are very friendly and the food is served very quickly. The 12% service charge has been added to the bill, so you don t have to worry about how much to tip, and you get a 50% discount on cash payments. Overall great! I will come again!

good

Feel like home!! Favourite place voted by all office staff!

This is the traditional hongkong style cuisine. We came in Thursday night before 5, got seated immediately . Service is fast, with a busy and noisy setting. Tables are so closed to each other, even my 9 year old boy needs to squeeze in. We ordered a lobster combo (3lbs) +beef cubes, all I can say the quality is above average around 4 out of 5, however the portions are small. Especially Fried Beef cubes with sweet peppers , beef cubes are less than 10, most onions. In addition, they charged 12%service fee as a mandatory tip, which is on top of the bill +tax, I am not a big fan for that. Overall, 1adult, 2 seniors and two kids, $200 +, for environment and foods like this, don t think we ll be back again

The Imperial Chicken here is excellent, with a delightful texture. The steamed grouper is a bit pricey and could use more salt, but the service is excellent. Overall, its worth the price.

The service was really terrible, the plates were all thrown on the table, and the soup and vegetables were all spilled. There was a dead fly in the red vinegar bottle I was given. There was an old lady with short hair and a terrible face. The price is expensive and the quantity is small. I will not repurchase.

Butter chicken, eel rice, and watercress are all delicious Its a pity that I didnt get the stew The tip is fixed at 12%, but it will be packed for you Overall great value for money The food is not greasy I don t know much about Cantonese food, but I personally think it s delicious and to my taste. Vegetarian options: There are vegetables Parking: There is a parking lot at the door

Waiter A was a tall boy. He spilled the soup on me when he was serving the food. He walked away without saying a word. OK, he served sugar water, and it was Waiter A again. Suddenly, he had Parkinsons disease. He spilled half a bowl of sugar water and half a bowl. He left silently to fill it up. After eating half the bowl, I didnt even say a word of apology. I just smacked my lips and took it.

To save costs, too much starch is put in the dish to thicken it. It s unrealistic...it s not good for small stir-fries and there s no gas in the pot. It s not as good as Qinghua Zhuang and Renren Restaurant...

Lobsters are very fresh and tasteful. Also love the fried small fish on it. Diced beef is very tasty. 5 out of 5. The shame is that they don t have the fried milk curb today tho.

Tasty food! They are usually pretty busy so if you have a big group make sure you make a reservation before you go.

Good food n good service... Make reservations is a must

Yummy

I went to this place with my family on the weekend, the restaurant was packed, we been waiting for 30 mins to be seated, the foods were good but unluckily most of the food that we want to ordered are needs to be reserved, such as pigeon, oyster, duck, very disappointed, serivice is okay.

The portion of this place is unbelievably small. We booked a table for 6 plus one kid and pre-ordered a 10 person meal along with 10lbs of lobster as a celebration. When the lobster dish came, it was obvious that there were only 6-7 lbs of lobsters total on the plate. Me and my family have lobster on a regular basis since I was young, so we can tell how much lobster meat there should be for 10lbs of lobsters. When we asked the manager to clarify and he had to audacity to ask me to teach him how to cook lobster. Not only that, the portions of the other dishes were extremely small, barely 5 person portion. Dishes were extreme salty. The fish and chicken were not bad. Overall their lobster weight is questionable and dishes were extremely small and salty. Do not recommend.

Ordered 3 pounds of lobster for $160 but only got 1.8 pounds including the side ingredients and takeout container. Not even enough for 2 people.

Ask for extra money for crab.

Most of them have such thoughtful restaurants. I will come here often.

Great customer service yummy dishes. Always busy tho so recommend booking in prior

Great HK style grease spoon

Typically busy chinese restaurant with lots of menu choices, and combos. I had the lunch selection dishes which are offered from 11 am to 4 pm, and they include soup and rice. The dishes were smaller than I expected, but overall still good value for the money. They offer cash discount at night.

Taste, portion and price, all very nice! Complimentary pre soup & dissents also make it more authentic

Food n service was good. That s why we returned to try other dishes. A green bass fish $28 per pound which is avg in most of the restaurants in Markham. But Trying to charge us a fish that probably only just 1lb for 1.75lb. That s ridiculous. We went to Fishman Lobster Clubhouse yesterday after checking the receipt the fish we had was 1.55lb n is so much bigger than it.

My wife and I ordered a steamed bass for dinner. A lady came by the table and showed us a live fish she said weighed 1.75 pounds. We agreed as the fish was fairly large. While dining on or other dishes that have arrived earlier, the steamed bass was placed on our table. The bass appeared to be substantially smaller than the one that was shown. My wife asked if it was for the right table and the waiter assured us it weighed 1.75 pounds and that it was smaller because it had been gutted prior to cooking. I explained to him that there is no way that fish weighed 1.75 pounds and that it was in between 1 pound and 1.25 pounds. I also told him I worked in the seafood and fish industry for over 25 years. He offered a 10 percent discount which I wasn t looking for but I declined and asked for the check. Completely ruined my dinner. At 28 dollars a pound what they are practicing is not a scam but committing fraud. I know most restaurants that serve live seafood without pricing usually exaggerate the weight a bit, which I usually let it go, but to overcharge by up to sixty to seventy percent is unacceptable. Unfortunately I m not Canadian and won t be able to pursue this any further as through complaints to city officials but hopefully this helps future diners. I have also submitted two photos which should be self explanatory. One photo is of the bass that the waiter claims is 1.75 pounds. The other is a picture of a bronzini fish, weighing at 1.66 pounds, slightly less weight than the 1.75 pounds. I purchased my fish from a local Asian market where I reside. The chopsticks of similar length on both pictures serve as a reference. You be the judge.

Food and services are not bad. The settings are too crowded (little room between tables) . They are very busy, and I strongly recommend booking in advance.

The dining experience tonight is not worth a word! We went to place the order at 8:00, and the manager told us to place the order first at 7:25! It turns out that waiting for more than half an hour in this shop is normal! ? We sat in the room and no one paid attention to us all night! I just grabbed two teapots and went out to fill them with water. If I knew where the dishes were, I would bury them myself! The two times I went out to ask someone to add water, and when it came time to pay the bill, I had to go out and ask for someone, and if no one came to collect the money, I had to go out myself! These dishes are even more awkward! Too salty to have any friends! No one paid attention to them all day long! Anyway, I won t look back! How easy is it to start a restaurant business in Toronto? Poor experience. No service! Will not be back!

Great food, good service, always packed. Make sure to make a reservation in advance.

This is an average Asian restaurant, cheap chairs and tables and the floors are crusty with rice all over the floor. Food overall is ok but I would prefer eating in a toilet then this

Foods: 10/10 Service: 10 Serving Time: 10 Portions: 7 Ambience: 6 Cleanliness: 7 Price: 8 Parking: 7 Complimentaries: 8 [Soup] Foods were all good and tasty. The only downside was their tables arrangement was too close to each other, and it was somehow pretty disturbing if the tables around you were loud. Overall its one of the best Chinese restaurants in GTA, and its highly recommended.

A lovely place for family and friends to get together and enjoy authentic Cantonese dishes. The food was great and the service was great too. My kids love the dishes and the after dinner desserts(free) was a good treat as well.

Very good

Came here on a Sunday based on a friends recommendation. The wait time was long, about 45 minutes, but it was managable in my opinion. However, for whatever reason, the A/C was not on or was set to pretty high temperature, we quickly became sweaty just by sitting there and looking through the menu. We were also sitting too close to the other dinner as the restuarant was stuffing as many tables as they can get away with. The food was also a let down. As a former resident of Canton, it is my belief that all the dishes were too salty just to cover the ingredients natrual flavours. The service is ok, nothing to report.

Good food, need reservation Not many parking spaces tho

We ordered a dinner package here and were a bit disappointed in the quality of the food and found metal in our food!!! The fried lobster tasted like it wasnt de-veined properly. The cold chicken seemed to be all skin and bones with a few bits of shredded meat (it looked like the restaurant kept the breast meat for themselves). The best dish was the e-fu noodles we ordered, only we found a giant piece of metal from a scrub in our food. The restaurant just took the dish away and took it off our bill... I dont think we will be back sadly.

Overall, its really delicious! You get rice and soup with 10% cash discount. But the corn and fish fillets seem to be too resistant to some fish.

Except that the kale is a bit hard to chew everything is delicious, especially the tofu love it

Lobster is delicious

Salty and small portion. Wont go again

Good! Recommended beef stir-fried beans

One of the best restaurants in Richmond Hill. Excellent service, yummy food. Basically me and my family come here every week.

Torontos first choice for Cantonese cuisine.

The first time I was there to get food for my dinner. I ordered for take out and the service was good.

took my client here great as always bummer no desert or specialty soup lots of love as always oyster were offered but we were too full plenty of parking busy for dinner tho Food : 5/5

the food is good but a little bit pricy.

Their entire menu, from daily specials lunchtime specials to expensive dishes like lobsters are all delicious!

This place serves authentic Cantonese food. We have tried their eggplant dish and chicken, both tasted great. Will definitely come back and try other dishes. Comes with complimentary Cantonese soup and Chinese dessert.

Food is good! I will definitely come back. The one thing I do not like is how crowded this place is and I do not suggest bringing toddles or kids because they will not give you extra chair to put your stuff.

Great food. Came for friends 30th birthday.

House special Duck 5/5 Supreme Chicken 5/5 Stir fired pumpkin with mixed mushrooms 4/5 Stir fried noodle: 3.5/5 Stewed Beef Tendon and Brisket with Radish and Bean Curd 3/5

Food 3 stars, mediocre but so overpriced Service solid negative stars, no services but DEMAND you to pay extras tips Environment 0 stars, dirty table, nobody clean from the beginning to the end, crowded af Final suggestion, don t bother going there, just leave this stupid place for those Old Hong Kong people, they freaking like it

Best Chinese restaurant in Richmond Hill.

My name is sweet and sour pork but bad left, goose palm and bad left, make sure food is ok Never go back

Food is good but the place is too crowded and tonight I am in the VIP room and it is like having a sauna overall not a good experience I will not suggest it

Its delicious. When I arrived at 7:30 in the middle of the week, the store was very busy and I had to wait for a table.

TOOo much MSG!! not going back!!

Hong Kong style breakfast is amazing. We ordered breakfast with satay beef instant noodle soup and two pieces of toast, two sausages and scramble eggs. The French toast, satay beef sub were our favorites. Pineapple bun with butter, the bun was dry. Coffee, tea and the half and half, had a unique flavor. From Calgary, Alberta

Unprofessional staff. Food never ready on time. Long wait time

The king crab weighs 7 pounds and weighs about 500 pounds. Cash discounts for individual meals will be counted as food credits Crab meat is clean and juicy, better than lobster Try again next time

My favorite Cantonese restaurant in Toronto. Also my favorite one so far across North America. We visit this place few times a year (a bit far from where we live). Food is consistently good. We always take the (first chicken on the menu, dunno the English name), depending on availability, we take different seafood. We love geoduck, blanched ofc. Their five spice duck is also great. Tbh, anything on the menu is pretty good. Always crowded during dinner time, strongly recommend to reserve especially for bigger groups. Service is fast, staff is chinese standard friendly (:

All the food was very good. Fried rice was freshly fried, lots of wok hay. Fried milk is something you dont see served often in other restaurants. Very delicious, although there is msg in some of the dishes. Only 10 seating areas inside, so reservations to eat here is a must. Impossibly long wait times of you come without a reservation.

Food was great and their Stir Fried Beef Ho Fun is the best, always here for that.

The fried chicken is really delicious. It s the best restaurant I ve ever eaten in as a Cantonese. Give it to me! ! !

Best lobster I had. The lobster was huge and fresh. The flavor was amazing on everything we ordered. This place seems to be always have a line of people waiting to be seated even at 8pm so you should made reservation before you visit. The service is decent, not great because of how busy it is. Overall great experience.

My friend and I ordered a piece of pork belly chicken, a piece of seafood, and a piece of fish. The taste is average (the pork belly chicken has a bit of fishy smell), the environment is quite noisy, and the bill actually costs more than 200 Canadian dollars. Its more expensive than a Western restaurant. To be honest, I wont go there a second time for the taste and environment at over 200 yuan.

Everything was good. Service was excellent. Food was super yummy. However, I wanna say that please notice that the waiters would ask you if you want a Veggie Soup after taking your order, they wouldn t mention the soup was $29.99. You may say I m too dumb not to ask for the price, but the way they asked me about the soup was so smooth and made all of us thought the Veggies soup was free just like other Chinese cuisine. Other than that, everything was perfect.

Got their chicken, string beans, and yeung chow fried rice. Their chicken and beans dishes were really good but the fried rice was extremely salty from using way too much MSG. Our night was going well until we paid cash and they never returned with change . They just assumed that we were paying over 20% tips at a casual restaurant ? We didn t want to make a big deal out of it cause it was just a few dollars difference but we felt very scammed .

This is one of the busy authentic Cantonese restaurants. The dishes are great. We used to always order a (pork tripe chicken) when dining in. Since the pandemic we switched to other dishes that are easier to take out, and the quality has always been good and reliable.

Too slow and they are prioritizing the delivery more than dine in. There are many food flies!!! Food

the bitter gourd and ribs bowl lunch combo with soup & rice tasted good and reasonably priced. a bit MSG...

Worst service, worst attitude and very pricey

My friend and I ordered a chicken pot and a beef. The chicken pot soup is very fresh, with a faint medicinal flavor, and the chicken is very tender and not stale at all. It is the best Cantonese restaurant I have ever been to. The waitress sister will help us look at the pot every once in a while and tell us how to cook the chicken deliciously. She is like taking care of a child. She tells us when to cook and when to fish it out. The service is really amazing.

Great place for an authentic Cantonese Cousine with fresh seafood and specialty dishes.

Came to Chi Star for a friend s birthday, we booked early because we had 16 people and they gave us a semi-private room, separate from other 2 small table with a curtain. Table was big enough but we sat cramped, wish they had a bigger table or give us the whole space. Food was awesome though, we opted for a king crab combo and added a lobster combo plus a couple of additional dishes, all were delicious. The only point deducted was the space and seating, which was way too cramped. The restaurant is super busy so make sure to call and make reservation, and some food will need to be preordered, check their menu. We brought our own wine and sake, their corking fee is $20 unlimited bottles, which is reasonable.

Nice Chinese restaurant, a little bit crowded but the food is great.

Ordered 3 simple dishes and they arrived 45mins apart from each other.

Too bad! Don t come.

Five-flavor duck, butter chicken, fried salted fish patties, imperial concubine chicken, fried fresh milk. Close your eyes. No one squeaked after eating the fried milk. The chicken coop is okay too. You can order double skin milk. The service is very good. Feel free to ask for recommendations and feel free to eat.

Dont come to this store. The dining environment is average. The waiter charges a 10% tip. Let you pay without asking any questions! They also said this is a new regulation! Very disgusting! If you dont feel sick, go ahead! This 10% is just like feeding the dogs! You can t live anymore, right?

One of the best Cantonese food in the GTA. Space is a bit crammed but everything else is excellent. My favourite dishes would be their special chicken and vermicelli with fried shrimp. The deep fried milk dessert is also delicious.

Food is just ok. Nothing special. It is very crowded and the floor is not so clean.