MalaTown 来一烫 ( Richmond hill ) in Richmond Hill
280 West Beaver Creek Rd Unit 10, Richmond Hill, ON L4B 3Z1, Canada
About
The 1st MalaTown in the world, since 2019, 全球首家Mala Town， 自选麻辣烫, 말라탕 , Noodle, Malatang, Chinese fast food, 麻辣烫, Din-in / Take out, laiyitang, MLT, szechuan, 四川干捞, soup, 麻辣拌, curry咖喱麻辣烫, MLT, takoyaki 章鱼小丸子
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MALA TOWN! I love the Logo, I can see the owner is very diligent, and it’s clean and neat! I ordered the Szechuan Sauce Mixed, wonderful taste! It’s definitely a must coming restaurant!
The price of the malatang is very expensive at $3.30 per 100g. There is no price per weight shown anywhere in the store at the entrance or above the ingredients. The selection of ingredients to choose from are very limited. They don’t have any of raw meats to choose from. It’s mainly fish cakes, various tofu/bean curd, some odd green veggies and root vegetables. Nothing was labeled either. You had to guess. The broth was mediocre. We got the Mala Base Soup. Overall the meal was disappointing for $37. I wouldn’t eat here again. To respond to the restaurant’s reply. We didn’t choose any meat options at the checkout as we were already sticker-shocked by price after weighing what we have already. We’re used to other malatang places which charge $2.60-2.99 per 100g. So $3.30 per 100g was very pricey. You don’t have your price per 100g written anywhere. The customer only finds out at the end at the cash register. Also other malatang places we’ve visited have raw meat slices to grab at the ingredients counter. Unfortunately we weren’t aware of any meat options until it was too late due to lack of signage. Maybe if you have more signs to indicate this or have a worker inform the customer they can choose raw meat and the cost for that would have helped the customer make a more informed decision.
EDIT TO ADD TO OWNER'S RESPONSE: I selected Bean Curd (干豆腐卷) on the online menu, which based on Fantuan should've looked like the second picture. Instead, I received those tofu noodles (豆腐丝), which I really do not like. If I was truly unhappy, would I be fair and leave a 3 star review? I would probably leave a 1 star review I picked up the food at 11 and found out close to 11:30pm when I got home to eat my food. You attempted to call me twice close to midnight after the review, without leaving a voicemail. You also responded to my review on Google to make a comment, instead of offering a way to reach out such as a number or email to reach you at to resolve this. How did you expect to find out what issues I had with the order if I had no voluntarily told you by editing this review? I think if you want find a way to "solve the problem" as you say, you should start off by finding out why they are unhappy, and if they couldn't pick up the phone because you called late at night, leave your contact info in the voice message or Google review response. My 3 star was fair and factual that I did not get the item I wanted; do not assume that I was "unhappy" without understanding. --------------- Ordered pick up online directly from the store, came home, and saw they gave me the wrong toppings :(
I’m a typical Korean girl who loves malatang. I can’t count how many times I visited here, because it’s been years and I visited at least once a week or two😂 I tried all the malatang places in Toronto and this is the best one so far… seriously… now I cannot get fulfilled or satisfied with any other malatang place, this is a serious problem🤣 I genuinely hope this place NEVER disappear. The workers here are also super nice. They also give you free drinks if you pay with cash and go over certain amount of money! Anyways, go visit. Nowwww…..
First time having malatang! Yummy soup base, okay ingredients, friendly and accommodating staff, clean washroom, cute atmosphere. Some caveats: We definitely grabbed too much food, it came to about $30 each but only half was finished. Also, level 3 “hot” is actually quite spicy, so be careful 😈
I'd like to start this off by saying, I am NOT good at handling spice. And the medium spice level, which is generally something I can handle, was so spicy, I immediately regretted it. That being said, the ingredients are very fresh and flavourful, and the soup base itself is also very tasty. I liked the "open bar" concept here, it's very unique for Canada. The staff were incredibly nice and very polite as well. The only thing I wasn't too fond of was the space inside. It's very small and can only hold about 10 people comfortably. But other than that, absolutely amazing place, truly a hidden gem!
Near concept where you customize your bo of noodles and options to add additional protein from the kitchen, but food was fairly pricy for what it was. They also auto-charge you 10% gratuity.
The word Express on their name is a bit miss leading. It is not fast during lunch or dinner time but is not bad. It is a great concept that you pick your own food you like and the portion you prefer. It is a bit messy at the food selection station as food can drop into other container as people pick their own. Is also nice that you can choose your own spicy and num level. Water is not provided here but they are selling it at a reasonable price. Not much service here as they just cook the food in your bowl and give it to you. Is a bit pricy as the price you pay here you can get bigger portion at other noodles house
Delicious
Its delicious and not expensive. The authentic Malatang has its own unique taste. I will come again.
It says open, but it doesnt open the door
Delicious
The food is delicious and the environment is very clean! ! !
It s really terrible, the worst Malatang in Toronto.
Very delicious
Highly recommend the malaban
Service is slow ,not much to choose from and its a small shop.
I love this place, the food is so good and spicy the staff is wonderful and it s open late! However t they don t have any meat slices or huge Ingredient selections. Also the ingredients don t have any English names on it so it s difficult to figure out what s in what if you have any dietary restrictions. The place is also super clean but pretty tiny.
Its great, you get a bowl and then you choose what you want to eat from a buffet and then they make you a soup with all the ingredients you picked out.
So delicious
Very slow services even when you are the only customer dining in.
Without a doubt my favourite malatang place. Though there are cheaper places with larger seating, this place still cant be beat. The mala soup is the BEST, for sure my favourite Ive tried. Theyre open super late so I always know I can grab a bowl after a late shift. It cant seat many (maybe max 14), but its never packed busy so you always have a seat. I love love love overfilling my bowl and taking the leftovers home to eat the next day. Please people come eat here so they never close.
Its sad, this is a store I used to love. Although there are not many types of ingredients, they taste really good. I just found out today that they have a mandatory 10% tip, and no one informed me about it. If I hadn t seen the receipt, I would never have known. Because this is a fast food restaurant that basically requires no service. I dont understand why this tip is mandatory. The attitude also disappointed me. I asked about the tip. Their attitude is that you don t need to give it if you order takeout, but they will never cancel the 10% for you when dining in, even if you ask and don t want to pay. This is unreasonable. tip. Sorry, I dont deserve to come to this store.
Not sure why peeps complained about the food and service. Malatown is always self-served, this is how you decide how much you want to spend for a meal. I enjoy every time I go there, both food and service have been consistently good!
It s too expensive! Why not eat some other better and richer food for such a price? too expensive!
Fresh ingredients, quiet place (sometimes not), close late night, matchless soup base This is a malatang restaurant that you must stop by if you are in Richmond Hill or Markham. I cant stop eating the extra spicy malatang here. The ingredients are okay, but it still has everything you need. It is also an advantage that it is the last malatang restaurant in the area to close haha. Its a bit disappointing that there is no cheese rice cake and you cant put the meat yourself!!
Like actually I uber eats from this place and forgot to add drinks and there s no add more items options from uber so it tells me to call the merchant??? Like bro so i cancelled and charged me the whole order? Takes one minutes for me to cancel right after I order??? Merchant said was alr preparing my order so charge me everything??? Bro I bet u didn t even heat the pan yet.
Best in Richmond Hill
No free water provided with meal. The way that the server looked at me make me feel embarrassed when I ask for water
i m a big fan of the szechuan sauce mixed option, i get medium spice and extra numbing with beef. been coming here for a while now when the craving comes and the food always hits the spot.
Very good flavour. !_ !
Amazing experience! I recommend the mild spicy level, anything beyond that is VERY spicy!
Had this comfort food of mine as work lunch! Never disappointed
Don t order the classic set menu on Ubereats. It costs 20 yuan, just 2 potato slices, pumpkin slices, a few meatballs, a pack of ramen, and 2 broccoli. It s a complete scam.
Went almost Halloween day, the restaurant surprisingly clean than other Malatang restaurants which it became my favorite. I ordered mild spicy with lamb, IT WAS SO GOOD!
The max spicy is very spicy but the soup is delicious!
great
Best malatang place in the GTA-amazing flavour and friendly staff.
Ordered take out, Totally not worth $18, extremely cheap on all the expensive items, noodles were undercooked will never come back waste of money!
Overall great. Their space is pretty tiny but very neat and clean. Staffs are very nice.
That was the grossest food Ive had in Markham. I paid $24 for a delivery of their classic soup and it came smelling like dirty socks. The soup smells as though its been curing in a dirty pot for days. There was practically no noodles in it and they put in ramen instead of the potatoe noodles I asked for. The other things that made up the stew was one sad tomato, a bunch of gross canned meats. Overall Stinky and barely edible.
Rating low is because I can t believe there are still restaurants not providing water. The tips that we gave can even buy a whole pack of bottled water. If we paid after eating instead of before, we wouldn t have tipped.
Eating from high school to graduating from college My favorite!
The boss is very nice and the spicy hotpot is delicious, but there was construction at the door when I came
Different experience doing a self serve hot spot
A really good noodle soup place - lots of variety whether it is the noodle types, vegetables, meats or soup base. You pay according to the weight of your selected ingredients and extra for soup base. Fast service and it s a clean and cozy dine-in space.
Pretty good selection of items and soup is tasty.
First time trying malatang and I was really good!! I love how you can choose your own ingredients to put in your noodle soup, the veggies were very fresh and the serving area was kept clean. The soup itself was delicious, a simple broth that compliments the veggies and meat well! Just beware to not go overboard with the self serve area...I got a bit too excited and my noodle soup was $30 LOL but I got a huge bowl so it was worth it . Definately coming back again
Generally okay place. It feels like comfort food to me. If you like choosing your toppings, and making DIY noodle bowls, this would be your place for Mala, schezuan and Curry flavoured soups. The price is per kilogram of the ingredients you pick out in a silver bowl (not sure if the weight of the silver bowl is taken to account already - maybe its used as a base price). Overall, I would recommend it for the experience. Vegetarian options: Peanut-friendly
The taste is okay, but the ingredients are not rich and the price is too high. It s very overpriced, and there s no service or water when dining in, so I m not very satisfied!
There are fewer dishes than before, and they are also extremely expensive. I feel like I added some vegetable leaves, but it ended up being a portion of mutton. It feels like the tip is automatically included when checking out. The key is not to know how much to add.
It s so your own
Order prepared fast
I went to this store during the last round of opening in the city in February and March. Just tip and say dine in fees in a high-sounding way is great. Wont come again. Price is expensive. Food is just like that.
Been here two times. The food is great, and price is good. One thing I really like is its way to contain the food, the two times I went here those food were all placed neatly and clean in their own boxes, everything looks clean and fresh. Will definitely go there again.
The food in this place is expensive and terrible, don t come here
The service was pretty good. The clerk told us that the price of meat was 100 grams. We ordered a portion of Malatang for two of us and took the initiative to bring us small bowls for sharing. Medium spicy is a bit spicy for me, but overall I m satisfied! There are not many choices of ingredients. There is a meatball that looks like Alpine candy. I don t know what it is called. It seems to be a cheese fish ball and it is delicious!
Best Mala Bowl place in the area. Fair price, fantastic taste, friendly service, highly recommended!
Came here out of Random. A pretty legit Chinese express hotpot place. I would say its an authentic spot I like given the option to pick the spicy and numb level. The ingredients are pretty fresh as well. The cost is reasonable at $23/kg of ingredients. Check them out!
Delicious!! So glad we stumbled upon this place. Will definitely return!
The price is very reasonable, 2.39 knives/100g. Different from the Malatang in my impression, you can pick up the bulk ingredients after entering the door, so it is not a skewered Malatang. We think this one is more like a Maocai hot pot and tastes very good. Should come again
Good quality malatang (self chosen ingredients gets cooked and served with or without a soup base). A bit on the pricier side (rate per kg) but this concept of by weight is a niche market. I got the medium non-numb spicy option and it was moderately spicy as expected. I would recommend people give it a try and see what they think of it themselves. Try all the different vegetables they have available! Lots of spicy and numb spicy levels. The place was well kept and decorated with natural wood colors. Nice staff.
Very tasty and fully customizable flavour and ingredients
Delicious Sichuan boil dish.
Flavors were not to my liking and there was no real way to know before ordering. Also seemed a little too expensive for what it was.
Nice place, good service
Good food and loves to share with my friends. Nice environment too
I would not say their Express Hotpot is authentic Szechuan Style but still, they are good enough. Spicy level is customizable which is great. Vegetables are fresh. Service is alright. Price is on the higher end.
So so food with very high-end price !
Food is ok, but overpriced for malatang. Water is not even provided here.
Food was good but over priced for what it is. Water was not provided for free either. Atmosphere and the store was overall nice.
Great place!
I communicated with the boss and it turned out that some things were cooked to pieces. The store solves the problem in a timely manner and has a very good attitude. I will come back often
It was ok, went there for convenience, there are better options for an upgraded experience at similar price point in Markham.
I like the decoration style very much! It feels like entering a small lodge, but it also has some young and interesting elements~ The taste is also very good, I recommend the spicy mix! I was so greedy that I finished the meal without taking a photo... I only remembered after I finished eating that I forgot to take a photo and write a review... Friends who come here can actually understand that this shop is just a Malatang shop, just to satisfy the craving. If you want to eat it as a meal, I suggest you find another place~ After all, there is no cooking or anything, it is just soup and water~ The attitude of the waiter is also bad Very good. Seeing that we didn t have chopsticks, he took the initiative to help us and brought them to us.
delicious delicious
A bit expensive, 25 yuan for one person, beef and mutton have to be paid separately
Overpriced, no water serving, annoying music. Never go there again.
Excellent service!
