Mr. Congee Restaurant in Richmond Hill

The food came out very swiftly and it was fresh. The portion sizes were bigger than expected. My only gripe is one employee (potential front of house or manager) who was berating the other employees. It made for a tense environment, and the other staff dont deserve that.

Best restaurant in Richmond Hill

Very delicious and attentive service. Highly recommended

Our server Jason was super nice and helpful. He always has the best attitude. The food never disappoints, must try the Peking duck combo too. We dine in and take out here all the time

The food is on par with other local ones like Congee Queen. The service is good and the dinning room is comfortable.

Delicious food and friendly staff

I had an amazing experience at Mr. Congee! The food was absolutely delicious flavorful, fresh, and perfectly cooked. It s my family s go to spot, their seafood dishes are very well made, as well their Pipa duck is also made in-house and superb. Our server, Jason, went above and beyond to make sure we had everything we needed. If you re looking for a cozy spot with great food and top-notch service, Mr. Congee is the place to go. Can t wait to come back!

This place is always busy but they still keep up with the service. Food is priced reasonably, good quality and comes out on time.

Great Customer Service!

Good food with reasonable price. Best bbq pork in Toronto.

Overall experience was great! The food is so delicious, fresh and authentic. Jason is a such a nice guy gives us so warm and best services! Highly recommend this restaurant!

I tried oyster and garlic short ribs. They are very tasty.

I haven t been here with my family for a long time. They are very friendly and the service attitude is super good, especially Brother J.

Great Peking duck

Food is great, nothing to talk about . But when I asked the waitstress by English that can she show me which food is low carbs, i want eat more vegetables and meat . She might dont understand my words or might not understand the menu, so she didnt assist me . Im not satisfied with that :(. But food is amazing.

Good food great price that all i can said.

Jason is a very polite guy He is patient and helpful I strongly recommend this restaurant Food : 5/5

This place advertises as a cantonese cuisine restaurant. Ordered beef fried rice noodle, got it with lumpy pad thai noodle. Lacked flavor and unauthentic.

Very big oysters! I love here Food

Food tasty price reasonable.

Food was delicious and priced attractively. But the cleanliness was questionable and definitely detracted from the experience. Its not too different from a Congee Queen level of cleanliness. Like with Congee Queen, Im going to stick with takeout. Food : 4/5

Food flies everywhere.

Recently the last 2 times we went we received really bad service. Not all servants were bad but a few of the female servants behavior significantly overrided the nice waiters/waitress. 1st incident this waitress stood right beside us waiting for us to collect our change while we were busy packing our left overs... but she was basically telling us how much tip we should leave. It was so awkward that another waitress overheard and said wow she asking for more tips again? 2nd incident we arrived at 4:50pm so we could overlap afternoon tea and dinner menu. Around 6ish a waitress came wanting to pack our food but some of my family members were still eating. Then one of my family members hear her whisper to another waitress asking why we taking so long to eat. Not sure when Mr. Congee had a time limit to eat, but even AYCE places atleast give 90 min to eat. We have 7 ppl, so I guess we were holding one of their big tables. Around 6:20pm we ask for the bill and immediately 3 female waitress bombarded us and came to start packing our left overs and clean our table. One waitress again was solely waiting for us to collect the change which pressured us to quickly leave. They did not even provide us or offer us complimentary dessert. After leaving, we realized they short changed us atleast $10. At the moment, the type of pressure they put on for us to leave made it difficult for us to clearly look at the bill. After these 2 incidents, no matter how good the food is, its not worth it. Also there is a lot of competition in the area now so dont need to go to them.

Claypot rice tastes pretty good The smell in the room is not very good, there is a damp smell from the carpet.

Very good taster

Love the food here!

Friend recommended this amazing restaurant which impressed , foods are so delicious, fresh and authentic, stuff is so warm and nice, strongly recommended!

Both my buddy and I were served politely and professionally today by a young waiter name Wilson at Mr. Congee Restaurant in Richmond Hill. He packed our leftovers for us carefully, treated us like we were VIPs. We would definitely go back to this restaurant because of his service. Also, We would like to mention about a waitress named Michelle, We told her about Wilsons excellent attitude. She suggested us to write a good review online about Wilson to let a lot more people know about his good work. It was so nice to see Michelle giving strong support to her co-worker. Thanks Wilson and Michelle!

My experience at Mr. Congee Richmond Hill was extremely disappointing. First, I had to ask for tea, which took 10 minutes to arrive. Throughout the meal, empty, dirty dishes were left on the table and weren t cleared. We had to call the waiter multiple times to fix this, and at one point, one of the servers outright ignored us when we called him. I always give 15% tip but the service was very poor, so I left a $10 tip. Despite that, the server pointed to the tip suggestion on the receipt (10-15%) and told me my tip was too low (what guts and expectations), forcing me to pay an additional $8. I paid it because I was dining with a guest and didnt want to make an issue but I would like to point out the receipt indicated a suggested tip and not a mandatory service fee. This was unprofessional and unacceptable. Tip shouldn t be forced on the customers, especially when the service was not upto standard. Food was ok. Its my first and last visit to this restaurant.

Great food, great service, especially Jason!

This place is not good not bad. Large menu, but everything tastes only ok as expected. Service and communication skills lacking. If you want a quick fix then come, but I will go with the bbq dishes. A lot of room for improvements, but they will do just fine with the price point and large dishes even if quality is lacking.

Nice food, have been here many time, never disappointed. Background music (a lady singing) is noisy and always high tone. Asked the waitress but she couldnt do anything.

sizes is different from other Mr Congee, I ask to cut the noodle but they did not, bubble tea has too thick of plastic cover, not easy to punch thru with paper straw. Food just ok. Food

Having been here many times and even hosting our daughters 1st birthday here, I can truly say it is a great place! Food is top notch, and I would highly recommend the beef and noodle stir fry to anyone. The service is good, but at times a little slow. All in all, a great restaurant and they have been there for a very long time.

The food is of high quality, but it was not cooked correctly, so points were deducted for service. I ordered fried rice cakes with XO sauce (extra money), but the result was that there was no XO sauce. Waiter 1 couldnt even get it after using a spoon, but he still fried it. Waiter 2 didnt remember to say anything, but waiter 3 immediately said that the dish was Xingzhou fried rice cake (not the XO sauce version), but the other two people grabbed it. We asked for the money to be deducted, so we didn t cook one dish (because we didn t know if he could add ingredients). In the end, he took it in and cooked another dish (although it should have been done in a bag)

Difference! The West Lake beef soup turned into canned straw mushroom beef soup, which was thin, bland and unpalatable. Abalone and shredded chicken porridge, there are only three pieces of abalone in a bowl of porridge, and the shredded chicken with firewood skin is bland and tasteless.

came here for dinner around 8pm. Food was not good, and did not taste fresh. Waited a long time to get our food and the place was too loud and tables were so close together. Would not come back.

My favourite place for Chinese food in Toronto. Highly recommended!

Normal: Tea time special

Fresh and fast. Good selection of HK-style dishes, as well as items from other regions of Asia. Also have a decent selection of drinks like bubble teas and fruity beverages. Vegetarian options: Not sure if its vegan, but there were dishes with various greens, tofu, and fungi. Wheelchair accessibility: Automatic door buttons

Jason has good service

Great food and Jason is the best!

Good price & good taste!

Good food.

Food and service was amazing!!

Jason is the absolute best he s number one. He goes the extra mile to take care of our family every time we come over to eat the fresh food they make.

We are well taken care of by Jason every time we come here to eat the food they make for us... high quality and fresh ...

very good

very good

Excellent food and service from Jason

It s delicious Jason has a good service attitude. Food

My canteen is open twice a week.

We have been here many times as eating here is an enjoyment. Not only the food is amazingly good and also the friendly service team, especially Jason, who serves the customers at our total satisfaction. You can spend an hour here eating in a pleasant environment. There are a variety of food for our choices at good reasonable prices. So this restaurant is highly recommended.

Food super delicious Jason very good service Food

Jason is a paragon of service and professionalism! Fabulous food and always festive!

This place is a real letdown. My family lives behind this restaurant, so I have been helping out over the past few years, sometimes twice a day. Anyone who has eaten here should know that as soon as you walk in, there will be a musty smell, which feels like it comes from the air duct and hits your nose. I havent complained to anyone here once or twice. The taste of the meal was also very inconsistent. In June, when my home was being renovated, I came every day to bring food to the workers, and sometimes even they disliked it. I booked a 6-seater today and planned to go there for roast duck. Make an appointment with the person who answered the phone for a claypot rice meal (because you have to wait 30 minutes for this meal). She directly said that she would not give up and had to come over and wait (and her attitude was very bad). I have been eating at this place for 8 years, but I will never patronize it again in my life. I still have several of their cash cards at home, but they were burned! This place has been disappointing time and time again. I live right behind this restaurant, so Ive been a frequent customer for years, sometimes even twice a day. Anyone whos been here knows that as soon as you walk in, theres a musty , moldy smell, probably from the air ducts, which is really unpleasant. Ive complained to them more than once. The taste of the food is also very inconsistent. In June, when my home was being renovated, I came here every day to get food for the workers, and even they would sometimes refuse to eat it. Today, I made a reservation for a table for six, planning to have roast duck. I asked the person who answered the phone to prepare a clay pot rice ( since it takes 30 minutes to cook), and she flat-out refused, saying I must come and wait (with a really bad attitude too). Ive been eating here for 8 years, but I will never come back again in my life. I even have a few of their cash cards at home, and Im going to burn them!

Food is very delicious Jason is a nice guy I love here I come every week Food : 5/5 |

Best roast pork in the city. Excellent service from Jason and his team

Today I came to Dragon Porridge for the first time, the Richmond Hill branch. Feeling very happy. The environment in the store is very warm and the menu is rich. The waiter Jason was very enthusiastic and explained the menu in detail, which was very helpful to us. I feel like I will come to this store often in the future.

Very authentic Cantonese food, yummy and fresh. Jason is very helpful and nice who offers lots of delicious suggestions! Highly recommended!

NEVER ORDER HERE ONLINE. I ordered $261 worth of food 2 days ago. I paid online via my credit card. I got my email confirmation as well. Today I went to pick up my food and they said they did not receive my order. Since they already charged my credit card for the fee, I showed them my statement online. It was clearly stated. Yet they still told me that they never received my order. I was pretty upset as I was ordering food for my sons birthday party. The restaurant refused to refund so I had to call my bank to dispute this transaction. THANKS FOR RUINING MY SONS BIRTHDAY.

The overall feeling is very good. I think it is better than several similar stores.

Good food and price is competitive. It is a bit noisy though.

Is the porridge really too thin? It s far different from the Segabo main store.

Delicious

Surprisingly, their BBQ is very good here. The last time I checked, they even have lunch specials that include Chinese BBQ but you have to check as it changes every day. Service is average - could be better and friendlier but nothing horrible. Their prices are slightly higher than what I would expect, in general, for Chinese food, but its in line with Richmond Hill pricing.

It s just a little hard to understand and place your order, especially on phone for takeout but food is excellent

Went there countless times. I took my family to eat yesterday and found that the price has increased again. I hope it wont increase again. The chef cooked it very well around 4pm on August 16th. The sweet-scented osmanthus fish was fried thoroughly and no longer had the fishy smell from last time. The first time I ordered the fish-flavored eggplant, it was very delicious. The corn grouper fish was very solid, much better than the emperors, and the garlic tofu was as delicious as ever! The barbecued pork is better than the double combo.

The cashier is very rude, I m not finished to order yet and She hang up the phone. Today Aug.19, 2024 7:47pm. She is not nice. Not polite

This is one of my favorite places to once every month. Cathy was there and served us the way we wanted. Yesterday I was there but I did not feel that I am welcome and the fish I had was not as I expected. I had the same before it was fabulous. Other food was great as I expected. Overall great .

It is a wonderful place for Chinese food. Great food, great taste, and a great amount of portion.

Yesterday I went to eat lobster, and I found that the combo price was more expensive than a la carte. The waiter would just say that the price was set by the boss, and they had no way to shirk it. Will not go again in the future

Got a take out for fried beef. Turned out all onion very little beef

Food and service were good but its very noisy when were there on a Sunday evening.

Very good fried rice dishes, cooked perfectly

Food taste good! Loved the bbq pork and the chicken that we ordered! They missed one of our orders though >< but overall the taste is good! Worth trying!

A lot of choices and big size food. And cheap price!

Many ice cream varieties. Friendly staff.

Loved the congee with assorted fungus and grains, so yummy and healthy, esp. helpful when our family are staying for a couple days and caught a cold. The stir fry veg is nice too. Huge portion also.

The quality of this cha chaan teng (Hong Kong-style tea cafe) is just average, not exceptionally outstanding. However, their lemon chicken dish is handled very well, and is worth a try. The quality of this tea restaurant is average, not outstanding. However, their lemon chicken is very well prepared and worth a try.

when i went to this location the waitress was being very disrespectful to me and wasnt very a good atmosphere the food was also terrible wouldnt recommend coming here

This is my go to restaurant!! Every time i go, food quality is always great! Never fail me

The recommendations was not good. Both the shrimp and the beef rib were disappointing. The kebabs were good and seasoned well. Hygiene needed to be improved.

I was planning to eat seafood and celebrate my friends birthday here, but it was not good. I saw a line outside when I passed by last time, so I thought it should be delicious. However, this restaurant made me so disappointed Food

Nice service and Nice price for big portion they offered dessert as well. However it feels like they are understaffed the servers are too busy to check on the waitlist system and take order

The food is pretty decent here. We usually order lobster with silverfish, as well as the Peking duck combo. Pricing is not too bad as well. We also do the weekday afternoon specials as well.

good food

Extremely poor service - or no service at all! Was reminded couple times on the seating limit and was pressured to leave the restaurant after dessert even within the 2 hour window. Would never return to this place again.

Decent food with relaxing atmosphere

My familys current favourite Chinese food because its tasty and portions are generous. My favourite was the eel fried rice because Ive never had this before or seen it offered at other places. Steamed oysters MP was $5per piece and the lobster with silverfish and garlic was only under $35! Most places serve the lobster with fries but I prefer silverfish.

Very spacious restaurant, products quality is very good as well as services. Price is reasonable

Went here as my sister recommended it. Ordered Cantonese Fried Noodles, BBQ pork and sweet and sour pork. Portions were great, everything tasted great. We packed the food to go home and it lasted another two more meals.

Slow as hell

Food is always fresh and delicious

Food and services good. The unfortunate thing that day is the kitchen drains have problems so they cant offer fried noodles etc

Their food is delicious. The service is good as well. Overall the dining experience is excellent.

This place is always busy but the environment in general is acceptable. Food quality is above average but the portion can be a bit bigger.

My kids favorite restaurant

Lunch good. Cha-siu (barbecue pork) great.

Great value and quick service. Typical Cantonese style cuisine. Service is hit or miss but thats part of the experience

Food was great, huge portions. The customer service however was lackluster. Barely saw the waitress after ordering.. No refills for water, napkins or any cleanup. At the end the waitress showed me the bill, pointing at the tip I left.. Impyling it was too little..

A little noisy, but the food is delicious and good.

I love Mr. congee, the lighting is bright and happy when I entered the restaurant, the staffs are great. Jason at Markham is the best. Everything in the restaurant is perfect. Every dining experience is unique but very wonderful....

Very delicious Chinese food

I had a very unpleasant experience at this eatery. The food were fine, the order took too long to arrive, and the food was overpriced. What made it worse was that they forced me to pay a minimum of 12% tip, which I found outrageous. I paid $120 in cash for a bill of $117.xx and did not ask for change, but they insisted that I pay more by card. When I refused, they said that tipping was mandatory and that their boss would not accept anything less. I felt poor for the waiter, so I reluctantly agreed to pay the minimum tip. I do not understand how this restaurant can get away with such a practice. I think their service doesn t deserve high tips. They are also breaking the law, as controlled tips are taxable income and should be reported to the CRA. But I don t think this restaurant would take it fully as direct tips to waiters. So I have filed a complaint with the CRA and I hope they will take action against and help all waiters to get what they deserve. I do not recommend this eatery to anyone and I will never go back there again.

Not just congee- elite chinese food of all varieties. we came here for brunch, the highlights were the Peking duck, steamed crab, garlic fried lobster. We were shocked that the seafood was so fresh and perfectly cooked. Other places often overcook the crab and it comes out dry, here was very moist and succulent.

A random staff member that wasnt our server came and told me at the end when we paid that the boss keeps all the tips. He asked me to take half my tip and put it in his pocket or the servers get nothing. I thought it was really odd, but didnt really care at the time. After I left and thought about it, I think he just stole tips from the ladies that served us. Ridiculous situation. If the boss truly isnt sharing tips, thats horrible. If this guy was taking tips from his colleagues thats even more horrible. Either way it made the experience really weird for me. Guy was a tall short hair male waiter.

Standard

Good food and good environment. The taste is as good as the price. Normally one person cannot finish one dish completely, youd better come with friends . The service is also good, but sometimes the waitor/waitress keep recommending the promo dishes, that is a bit annoying (not always).

A $14 double-boiled chicken rice came with only 5 pieces of chicken, some vege and tons of white rice. The chicken is mainly a chicken whole wing.

First time eating dinner here. Place was already packed at 5.30 Great service, mixed seafood was fresh and tasty. Overall quality was good. Will come back to try the noodle next time. Food

Long waiting time orded 1 hr ago when I arrived still keep waiting

I love BBQ duck , another food so so

It stinks, people are pathetic, no proper customer service and if you ask any question they say they dont understand English. Super rasist place and they behave very very very rude. The food taste sucks and stinks at the same time. Dont go by peoples review they just fake the reviews. I had a bad experience with the staff and almost was about to cry.

Such yummy food for such a great price, generous portions

great food

Great food everytime and lunch combos. Better than other locations Goto yonge st north of 16th. Featured crab offer so amazing and uses deep fried fish instead if frie Food

Always busy, good price, good food, Chinese style comfort food...

Very cheap with portions. Ordered duck congee and only had 2-3 small pieces of duck inside. Same with fried rice cake.

Very good

Server was standing beside until I give a tip.

Good food, fair price! you just have to wait to be seated cause always busy during weekend dinner

I ordered a take out way before the pick up date. I arrived 10 min before the time. Pay my bill and wait for an hour still can t see my order. The stuffs are not helpful at all. I personal don t recommend and I won t come over again. Not organized and nobody is take care of the time. They probably don t care the review either, but I have to put my notes here.

Bad experience in this location, bad service, bad food, never go to this restaurant again.

Excellent service, great food. The stuffed oyster is a must try! The steamed Telapiya, seafood pineapple fried rice, fried turnip bites were excellent.

It wasnt too busy even if we went there on a weekday night. When we asked for bowls of rice and porridge, they were all forgotten and we even ate foreign objects from the dishes. After giving us a discount and paying the money, an aunt came to us confidently and told us that our tip was too small. I didn t know whether the waiters in this store came to work or to beg for food. Waitress would come after you for higher tip despite they forgot to bring you multiple dishes and has attitude when serving

Was here a couple of weeks ago to celebrate a birthday. 4 of us got violently sick, obviously would NOT recommend it.

the food is delicious!

We were here late evening, for late evening snacks. We ordered congee with shredded pork , salty egg n thousand years old eggs, very good, wonton noodles also very good, ordered congee with pig internal organs,mostly liver. I like kidney, only found about max 2 pieces, not recommend. Also ordered I think it called fried oysters with onions, its okay. Last time I ordered chilli glazed oyster with bell peppers,it was so good. Oh also had a plate of rice with chasiu n vegetables, the food was cold, we told the server, I think she told us they had it under the heat lamp, nothing else more can be done about it,so we ate it cold,not recommend. The foods came out quick. Mostly Chinese dinner , pretty authentic Chinese food. Parking: Small parking lot,pretty difficult to find parking space at busy time of the restaurant i.e dinner n lunch time. Kid-friendliness: Spacious inside, n casual,saw a few family with kids there.

Today was my first and last visit to this restaurant. We were a party of two none Chinese who walked in ahead of a party of seven Chinese customers, there was nobody to greet customers for ten minutes, the waitress that came to greet us after our long wait, completely ingnored us the none Chinese and greeted the Chinese people in perfect English. After I said excuse me she was forced to look at me, then ignored us again and asked who had been there first?, I said that we had been first. She proceeded to ignore me and started seating the Chinese people. I was very shocked so I stared at her for an explanation and she looked me in the eye and told me she had no space for a small party, we could see a table for two right behind her. When we finally got seated, it took them 30min to take our order while they were serving all Chinese customers sitting around us. When we finished eating; the rude racist waitress demanded a tip and made a scene in the middel of the place. I left her $0.80 and walked out leaving her screaming behind our backs. This is not an experience I ever wish to repeat again. A word to the wise, this restaurant definitely has issues with none Chinese customers. Vegetarian options: The food is fresh

The level of the kitchen is unstable. I probably changed the chef again. I ordered takeout. It tasted super terrible. It tasted completely different from the previous one. The food was completely tasteless. The queen can keep the taste of food consistent at all times. Dragon Porridge Ji cant.

I just went to buy some roasted pork rice for the staff. They were all tacky. There were only two pieces of roasted duck and four or five pieces of roasted pork. They were all fat. I don t recommend buying from them. Bad review. Bad review. Bad review.

Too busy dont bother with reservations or schedule takeouts they still make you wait 30+ mins.

I came here at least 10 times in 2023 and would say very happy with them. The price is very reasonable in this economy today Services are always friendly even though I dont speak much Chinese And the food is delicious to me. Highly recommend

The food is awesome, the service not so much. The men that work here are very friendly and answer all your questions pertaining to the menu, but the women here all look angry and bothered when you ask them something. Yikes

Very good HongKong style restaurant. Reasonable price and food taste good. Restaurant is clean and service is very good . Will come back again for sure .

Food was great and our waitress Cindy was amazing! very kind, warm person who helped us pick out our food. Recommend Pad Thai and Beef with Cucumber and Mushroom.

We have been coming to this restaurant for many years. The food quality, as usual, was excellent.The portions are generous and reasonably priced. Our server was Cindy. We have known her in the restaurant for many years. Her service and attentiveness was excellent, as usual. All of the above is why we keep coming back and back and back.

Delicious food, very nice and hard working staff here.

Warning, rude staff here! I placed order online with the language they speak, but they placed the wrong order. When I came and picked it, they said I placed the wrong one. I was speechless . Do I have to record the phone call as a proof? Then they kept me waiting for long time for the correct one with an unfriendly attitude. When I finally got the correct one and pay for it, I found they got a wrong price I was not surprised anymore, they just kept making things wrong. Then they corrected the price with a bad attitude again. Will never get back again.

The price is reasonable (very conscientious in the era of soaring prices). The ginger and scallion lobster is delicious, and the sweet soup (mung bean and sago) is also great - not sweet!

Good food but worst service. They made us move table to accommodate larger group when our food came out. On top of that they gave us the wrong dish, and rather than correcting it they just gave one of the veggie ingredient to add it on to the wrong order when what we asked for is a completely different order. Then the server confronted me not tipping enough. I shouldnt have not tip at all. Also, whats up with flies in this place? I highly recommend bringing a fly zapper if you are planning to eat here

When you pay $20 for a dish (house signature eel fried rice), you would expect the dish to be finished. Little did I know, it was so bland that we need to finish it off ourselves with salt and soy sauce. Very disappointing

Waiter, the service is poor, the order has not arrived for 20 minutes, please ask the waiter to see what kind of fruit is ordered? The customer who came ten minutes after us had already eaten, and he still wanted to ask me how long it would take to order? We ordered afternoon tea, and there should be a drink, but we were not given a drink!!!

One of the best Chinese restaurant in Richmond Hill

Great food. Be careful when ordering. I once got a noodle dish that had mixed seafood and different meats. I asked that it not have mixed seafood but shrimp was okay.. I. The end they only gave me shrimp and charged me for the seafood and meat noodle.. not sure how they figured that would make sense. Other then that its been great

My friend went to Long Porridge Kee for dinner and said that the sugar water after the meal had changed. It was no longer red bean porridge. However, I just finished eating at Long Porridge Kee and spent more than 100, but they didn t give me sugar water. How come every guest is treated so well? Is it different? I won t go again if I feel uncomfortable

wrong pick up order given. Four dishes and two of them were wrong and had a food poisoning after.

We re Canadian retirees and away from Toronto for a few months. Earlier today we lunched at Mr. Congee, found that they re newly renovated (impressive)! Ordered our usual favourites: fish hot pot and a bbq pork rice. Found that bbq rice had just pork n rice and no veggies (original old ones had it). Thinking that it s a recession, as all prices are up! Thanks to servers Jason and Cindy who re aware of this and made up to our table a bowl of green chunky veggies. Wer are frequent eaters at Mr. Congee and we re happy your prices are still reasonable! Thankfully .. Parking: Safe and spacious!

You don t know mandarins you better not to enter. They force you to buy $600 food. Strange place!