The ONE Fusion Cuisine in Richmond Hill

Wrong delivery of takeout? No refund?

The One Fusion Cuisine has amazing gourmet dim sum & pastries here in Richmondhill, Ontario, Canada.

There are so many people that it collapses. The food portions are large and taste good, the service is average, and it s understandable that there are too many people.

This restaurants food is garbage, cheap meat, nothing but breaded, salt and sugar but Im sure most people that go in there and its always crowded, would disagree. Dietary restrictions: If you have any ailments like diabetes, etc, dont go

Good food and good service, though they are a little more pricey than other restaurants but better quality, so it was okay for us.

Always have to wait at least minimum 30 minutes even with reservation . Dont matter if you have a reservation or not, you just gotta wait min half an hour to 1 hour +. I ve been here more than handful of times and to the Skyview (under same management and owner) for both of them the reservation mean nothing. Or you can try giving them pocket money and they will just shove you in first even w/o any reservation. Food, portion is big and ingredients are fresh.

Have to wait for 50 minutes to get table

Caution: Serious Safety Concerns at This Restaurant I took my two young kids to The One for lunch today and ordered a Crispy Yuzu Tofu Rice Roll for them. To my shock, there was a sharp, melted, and hard piece of plastic about the size of a thumb wrapped inside the rice roll. Thankfully, it was my husband who discovered it while eating, but I can t imagine how dangerous it would have been if one of my kids had eaten it. I informed the staff about the issue, but all they did was remove the rice roll from our bill no one came to apologize or provide any explanation. To make matters worse, we only managed to eat one piece of the rice roll because of the plastic. I am extremely disappointed with how they handled such a serious safety issue. This kind of attitude towards customer safety is unacceptable. I will never return to this restaurant, and I strongly advise families with children or elderly members to be cautious when dining here.

the one fusion is the BEST dim sum ive ever had... im so amazed by the food quality, food variety, service, and attention to detail huge recommend from me!!

I ordered Zuo takeout today. The dumplings were sour, like sauerkraut dumplings, and the vegetables inside were moldy. They were not like this before.

Excellent Cantonese dim sum

Ordered one Beijing duck at $62, only got one plate of duck skin no meat at all! I try to find the meat in the duck soup and only found duck bone. Where on hell is the meat!? The manager said I didn t see it so I don t believe you. You should have taken a photo!!! Remember to take photos at this restaurant otherwise you are a liar!!!

Very authentic Hong Kong style and reasonably priced. Custard buns, pumpkin porridge, rice rolls and siomai are all must-try items! Carrot cake and barbecued pork cake are not OK Carrot cake is not crispy and has a strange texture The barbecued pork cake is too oily, its like eating oil The clerks attitude when checking out is unflattering

Went here for wedding, 10 course dinner. Fantastic!!

I ordered takeout. The quicksand buns were quick-frozen and fishy inside.

I came here for them some and was pleasantly surprised how delicious it was. I liked how everything was a little bit different and it looked like a lot of it was made from scratch.

The one to avoid. Been going here last several years, today will be our last. There are so many other new places with the same or better quality. Finished our meal and still drinking tea, they rushed cleaned the table, still have my personal items on table cloth and they almost bunch it up in there. See u later bye bye, they said. Yeah, bye bye. They also institute tip minimum $10+.

The best dim sum I ve had in a while Significant wait times in the morning - Beware! Food : 4/5

My bestie Birthday today, I take her to The One Fusion Cuisine for Dim sum, best in town.

Very disrespectful staff and management team. Food is good but if you re looking for a slap on the face and being treated like sheeps, then swing on by!

Best dim sum I ve ever had! Terrific portions where you can taste the fresh ingredients. The shrimps in dumplings were huge. Wish they open one in LA. Highly recommend this restaurant for dim sum.

Dont understand the hype (including line-ups) at this very average dim sum place. The parking lot was jam packed. I ordered online and never received any sort of receipt.

We love the dim sum here, but today Monday, Nov11 restaurants was busy, we got there around 11am and get my number quickly, I waited for almost 50mins , I should have my table 35mins ,becaus the host and the lady manager keep giving away the table to others that dont have number. I heard they spoke Cantonese and said, Wait for a few minutes. I will get you a table. At least 4 tables are given to ppls. they dont have numbers.I hope the owners or manager can do something. Is not fair for others wanting for a long time , especially older people and kids.

Very good quality dimsum. The hargow and lobagao were highlights of the meal. Congee was good, but not great a little lacking in seafood flavour for a seafood congee. Overall not a bad dimsum experience

Oh boy, where do I start? The employees hunted us down for the tips (and that there was 15% after tax tips rate thing). The employees chased me for tax even though the CRA states that tips are NOT mandatory! The discount was a wolf in sheep s fur, the employees said there s a discount (10% off) for this meal and we paid it but they IMMEDIATELY started demanding us to pay about OVER 20% TIPS!!!! THE CRA STATES THAT TIPS SHOULD BE BEFORE TAXATION!!! The food was alright, some weren t even seasoned and the bowls were not cleaned (we had 2 complaints about leftovers in new bowls).

Very busy restaurant with amazing food. Dim sum and dinner are both good. Fresh seafood too!

Today, I had tea with my friends at Julongxuan. The refreshments were normal, but the service was very poor. When I finally paid the bill, all the tea tables were fully charged, even for a 5-year-old child. When I asked the female manager, she had a very bad attitude. She looked at each other and spoke in a tone of voice. Its so bad that even the children will accept it. A friend said that he saw the teacher next to him stuffing 20 yuan with the female manager. She pocketed it very quickly and was extremely attentive to the teacher. My friend laughed and asked if it was because we didn t give her any money. Julongxuan will treat you well if you have money, but if you dont have money, you will get angry. If a restaurant is hired by such a person to manage it, it will only get worse and worse. I wont go there again

Have morning tea with my family on Sunday from ten oclock until eleven oclock. The food was decent, but the attitude of the waiter and the female manager Michelle was really a mess! Even if there is no service when eating, I will try my best to clear the dishes on the table from the moment I ask for the bill. I will not even let go of the cups, and I will not take the last sip of water. When I paid the bill, I was told that the tea table should be 3+1 (three adults + a five-year-old child), so I took the menu away without hesitation. When we got the receipt, we saw that there were still four tea seats on the bill, so we angrily told the waiter that it hadnt been changed yet. The waiter saw that we had to find the manager himself. good! The female manager came and said directly, We usually only accept tea seats for those aged three and above. We laughed immediately. It was the first time in more than ten years of drinking morning tea that I heard that you wanted to accept tea seats for children. Can children drink tea? ? My kid doesnt even drink your water! After the female manager said that, she turned around and left. Then she asked another waiter to bring the changed order and swipe the card... What? For an extra $2.5+hst, your tip will be a little more, right? He didn t even say a word of apology, and he just didn t dare to come back to see us! We have high emotional intelligence and tip normally, but Julongxuan s service attitude will soon be outclassed in today s society. Learn from your competitor Big Lobster or learn how Haidilao does business. The working style of this female manager is about to be eliminated.

The service this time was good. Sometimes the servers were not as pleasant especially when it was busy

Some of the best dim sum anywhere. Highly recommended.

Beef tendon and tofu roll were sour, and they still intentionally served spoiled food to us. Servers were rude to people don t speak Cantonese. Come if you want diarrhea

This really popular dimsum restaurant has been on my radar for a few years now but having seen the lines, Ive always found alternatives but on this one occasion I was here right at 9am so decided it was time I tried! There was a long-ish line of people waiting for them to open but it went super fast once the first group of diners got seated. Food was good and brought out promptly. Some of the items I ordered were not available at 9am but I wasnt told this until I followed up with a waitress after an hour. I was dining with my husband and toddler. The Har gow and Siu mai are good but honestly, Yu Seafood is better in every aspect possible. When the bill came, the waitress pressed the machine and upon the tip page, she physically covered it with her blazer and hit 22% and accepted it then proceeded to give me the machine to tap. While 22% is totally acceptable as a tip amount, what is outrageous is the audacity to trick its customers.

Went there for dinner with family. Food was bland, cold, and the service was terrible! Very disappointing experience.

Great dim sum! One of the best Ive eaten in Canada!! The portions are big and the flavors are there

Hey, the service in this restaurant is really bad. All the other food had been dried long ago, but the leek dumpling had not yet been served. After waiting for 30 minutes, there was no sign. I saw some waiters walking around carrying dumplings. After asking around from afar, they didnt come to our table. I complained to the waiter and the manager and apologized. They immediately tried to quibble and said, We have to wait so long. When checking the return form, we found out that we were too patient, and they were too slow. Tuntun went to the kitchen to take a look. The most outrageous thing in the end was that when they brought a leek dumpling, they just said perfunctorily, Okay, theres one more of you. But for every table, the menu was clearly written, and it was clearly 4 What a dumpling! This kind of service attitude is really disgusting. I dont want to come here again.

My family and I went for dim sum a few weeks ago. The food was great and the staff had great customer service (especially Ben).

Expensive but worth it

Some of the dim sum was tasty and very plump. The shiu mai and pan fried dumplings were my two favourites out for the dishes I got. I feel like it was very pricey and I can get similarly good dim sum elsewhere for a lower price. Giving it a low rating because of the service. It took almost 1 and a half hours for them to serve the 6 dishes that I ordered. I was seeing other tables who came after me get their food before me when we ordered the same things. Very disappointed overall at the experience.

I visited this restaurant many times before and realized that over time, the experience became much more disappointed. The waitress was quite rude. There is also a decline in the overall food quality. It is now no longer the to-go place for me whenever I want to try Chinese cuisine.

It s so delicious, a European boy was shocked

The food was pretty good as its different from other dim sum places. Some of the noodle dishes were dry and didnt taste as good though. The service was very bad. No one checks on you, you have to manually wave and get up to find someone for service. They do get busy but you cant just throw stuff down the table to save a few seconds.. The place is decorated pretty nicely.

I ve been here several times before for dine-in dim sum with family and never realized that the attitude here can be horrendous. The ladies at the cashier counter (who seem to be the owner) are a nightmare. This time, I went in to order takeout & she made me feel so bad for ordering 2 items on the menu I almost felt like they were bullies. Then, one of the items I ordered was sold out so I had to think for TWO SECONDS about what to order instead and they rushed me like hell. They will talk down to you like you owe them money. That s definitely not the way to talk to customers and if you want a peaceful morning, I would suggest to stay away.

Seems like they spend most of their budget on decorations instead of soy sauce. :( The building is really nice- love the atmosphere and the service was pretty quick. However, I m disappointed with the food. Most of the food we got wasn t flavoured well, except for the tentacles. The soy sauce given with my rice roll seems like it was an almost empty bottle and they just added water. I m sure if they just fix this flavouring problem, my rating would be much higher.

A high end Chinese restaurant, nice venue for dinner & banquets, also serves Dim Sum daily from 9am, high quality food with attention to details, large servings, jumbo sized Har-Gaw & Siu Mai, friendly and helpful staff.

Had a family gathering. Banquet meal with upgrades turned out excellent. The taste and presentation was on the ball.

Such a beautiful restaurant every time i go here treated like royalty and i have allergies to certain foods but they always make sure theres no cross contamination and i get whatever i need highly recommended

Worst service I have ever experienced in a restaurant. Racist owners wouldn t sit my family with an empty restaurant. Will never return.

Maintaining the same standard, the dim sum is exquisite and delicious, and is made upon ordering. The roasted meat is evenly fattening!

best dim sum Ive ever had. portions were HUGE. quality of the food was amazing. the staff was very attentive.

The food is very high quality Cantonese style but expect a wait for dim sum time. Takeout via their online ordering system is good and ready for pick up on time.

2024.10.19 They are all walking, and the wait for a seat is 20 minutes. The snacks are generous and delicious, and very cost-effective!

Went here for dinner with my grandparents and extended family. We ate peking duck, lobster, fish both steamed and stir-fried, and some vegetables. It was overall a decent dinner with great wait staff that are very kind and helpful. The only mildly negative review is that it was quite hot in the restaurant especially in the back corner near their stage.

Tip of the day: if u r here on weekend with line up. Make sure u dont get skip. Many ppl dont have queue # and get slip in without waiting. Got to stay close to the counter and pay attention.

Waited 3 hours to sit, waitress lost order in kitchen sat for another half, still haven t had any food, so I can t give food review, only come here if you have lots of time , like maybe don t mind waiting 4 hours for food. Oh yea, they sent bill out before we got any food. So I m not giving this place a good review no matter what. They served us water in cracked glass, food was very average and definitely not worth the wait! You can also get a table if you bribe them with $50 which my son saw people doing! Wow, definitely not worth the effort for the highly mediocre food!!!

DO NOT GO TO THIS RESTAURANT. I would rate this 0 stars. They do not take reservations and we waited over an hour for a table, and they couldn t give us any indication how long it would be. We saw several people get seated immediately after coming in. Horrible customer service and no respect for people s time.

One of our favourite dim sum restaurant, though it is a little premium. Portions are good, siew mai is huge with lots of shrimps, turnip cake is tasty, rice roll is smooth and the family s favourite is the black steamed molten yolk bun. But the pork spareribs have too many bones and sharp ones. Tea is $2.50 per pax. Atmosphere is nice and decently clean using their own restaurant s table cloth. The noise level gives the HK tea house vibe. Long queue always around morning to lunch hour especially on weekends. Crowd is less after 1pm. Asked if we can make reservations, they mentioned if more than 8 pax Update: Went again on another Sunday around noon, and waited for an hour for our table! Best to go after 1.30pm!

Employees with selective visual and hearing impairments This restaurant does not require Mandarin speaking guests I wish their business will get better and better The food has a strong MSG smell, and I have talked with their former regular customers and they also said that the quality of their food is getting worse and worse. Anyway, wont come again. ps: Judging from your Asian face, even if you speak English, you will be ignored, so a tip is that your attitude must be fierce enough, especially to the person who calls at the door. Of course, if she still ignores you, you can happily find another hotel. You are here to eat to make yourself happy, not to be upset!

2024.08 overall dim sum is average, not bad. The cage and the chicken should remove from their menu. The tofu rice rolls are a bit unmatched. Recommended fish skin dumplings and shrimp dumplings.

Ive ate here multiple times, food is great but this time I found a hair in my food

Brought an out of town guest here for dim sum - one of the better ones in Richmond Hill for sure but also one of the pricier ones as well. $20 for their bird cage - which had an assortment of dim sum (almond jello with papaya, milk tart, buttery birds filled with red bean, seaweed, ginger filled spring rolls). Their cha-siu rice is the right blend of fatty and tasty, siu mai, steamed dumplings, tripe - all really good too if you dont think about the health aspect of it!

It pains me to leave a negative review because I really like this place and have come before in the past. My family saw noticeable improvement in the quality of food since we last came and the overall atmosphere is exquisite. However, the way we were mistreated by staff today really left a bad taste in our mouths. My family and I came here during the Labour Day weekend for brunch. We had just started eating for what couldn t have been more than 15 minutes, when we noticed staff started packing up tables and moving chairs around. Then the other guests dining around us started being rushed out. Eventually we caught on that someone must have booked this half of the restaurant for a special event in the afternoon. However, at no point did any of the staff bother informing us about this. They all just kept moving furniture and tableware around, barking orders and issuing commands to each other. It felt like dining in the middle of a construction site. Had I known before we d been seated that we wouldn t have as much time to eat, I wouldn t have minded waiting longer for a table in the section of the restaurant that WASN T reserved. I had already waited 50 minutes anyways. It was so hard for me to co-ordinate this family get-together, especially when everyone has busy lives. And as a son, I felt so ashamed and embarrassed the way my grandparents were mistreated when I was the one that picked this place. I had really hoped this would ve been a nice meal together after a long time. Instead, we spent more time waiting than actually enjoying our meal and the brunch ended with to-go boxes being dropped on our table and the bill shoved in my face, all while we were still eating. I sympathize with the restaurant that running a business is hard, especially during holiday weekends when there is a large influx of people. However, I have no doubt in my mind that this situation could have been handled better.

We had dim sum here. Very tasty. $36 for4 dishes. Dinner is also very tasty. Nice decor, good service.

The service lady is enthusiastic and energetic The meals are huge, fresh and delicious Great sense of space and stylish decoration The toilet is a bit narrow Checkout is fast Convenient parking

Fair price for dim sum. Wait is ok. Service is decent. Good food quality. Kitchen stuff is great too but slow.

Came here Saturday morning, ordered pork Shumai. I guess they served us leftover from yesterday. The pork is super dry and tastes strange. None of the table finished it.. You can even see the impurities from the pork after steaming.. super disappointed. This place always be my one pick DimSum place in Toronto. Hopefully they can keep their quality control..

Waited for long time to have a table, wont do it next time.

Clean washrooms!! Two of us had dim sum and the bill came to $92; not cheap but good quality. Quite a wait on this Sunday tho.

Great Canadian Chinese fusion; best chaShu over rice... @ Julongxuan Yishao rice .

The best dim sum I d ever had. You won t be disappointed.

Horrible experience. I booked a reservation for 7 and a baby for dim sum 4 days in advance. The staff messed up and gave away our table to someone else with the same last name by accident and claimed we didnt have a reservation. They didnt care and wanted us to wait for another table with all the walk ins. They were rude and disrespectful and had no estimated wait time. The manager was the rudest of them all. They do not care about their customers, just the money in their pocket. I booked a reservation so I didnt have to wait with a 3 month old baby. This was an absolute horrible experience and I would NEVER recommend this place to anyone.

One of the best Chinese restaurant in the area. Staff is very friendly

Beef short rib is tender. The texture if rice noodle roll is great! Ginger is strong! Food : 4/5

This restaurant is very popular in this area and often full of people. Booking is highly recommended if you are over 5 ppl. Their Dim Sum are the best in Richmond area. However, the waiting time for the queue often more than 30 minutes. Parking is limited during lunch hour. They offer Canton food menu; good service. Food quality is above average.We had a peking that night, its quite small, its good for 4 , the lemon grass beef stew is disappointing.

Ive been here several times since they opened and the service and food have been consistently above average compared to other Chinese restaurants. Cant go wrong here.

Food was delicious. Staff was friendly and cheerful. Would definitely go again.

Let me preface this review by saying the food was top notch, we just came at the wrong time and unfortunately the damage has been done and the family blacklisted the restaurant. It was my father in-laws ~92 birthday. We booked reservations on the recommendations of my wifes coworkers. When we arrived we realized there was a large wedding booked at the same time. Which is where our troubles started, clearly in the eyes of management that day the wedding took priority. When we thought about coming here the reviews really set the stage for the kind of service we expected, but we were kind of sidelined the whole time we were there, the meals came slowly, there was much confusion, even with the receipt on the table saying what we had received so far, the servers didnt plate anything until the end when it appeared we wouldnt finish in time for the next seating. We ordered an additional dish on top of the set meal. That came within half an hour from the time we shouldve been leaving and we had to shovel this extremely hot dish down while they were serving dessert. For the majority of our time there, we were second class citizens in the eyes of the staff, and only when it looked like we wouldnt finish in time for the next seating did anyone deign to notice us. We eat at alot of Chinese banquet restaurants and this is hands down the worst service weve ever experienced. But again, this was during a wedding. So maybe on a normal night theyre ok. Too bad I wont get a chance to see them at their best, the family was not pleased with the experience and never wants to come here again.

I saw that someone had previously commented that this restaurant has the ceiling of Harbor Point in Toronto, so I went with a few friends to try it out. What is the ceiling of Harbor Point? Ordered Hong Kong-style carrot cake, bamboo charcoal quicksand buns, beef louvers, cowboy ribs, shrimp dumplings, the best buns in the world, rice rolls, etc... The first thing I saw when I entered this restaurant was the beautiful decoration, and the dim sum bamboo charcoal quicksand buns were really good. , there is quicksand as soon as you bite into it. Basically, the presentation looks pretty good in all aspects. What I ordered today are all basic Hong Kong-style dim sum. Although the taste and taste are not up to par, they are basically up to par. One thing I have to praise this restaurant is that we started eating at around 10 oclock in the morning and when we arrived at around 12:30 noon, there were already a lot of customers lining up at the door, but the store didnt let us chat because we had finished eating an hour ago. And for urging us to leave, I have to give the store a thumbs up

Worst Dinner Ever Had in Canada. I wish I could give lower than a star. The food was fine (average) but the service was terrible. The server was throwing the plates on the table and don t even bother to set the table up for us. It was fine I am gonna do it myself. May be it s just rush hour but there s more. No one filled the water. Missing orders. No free dessert afterward. Thus, the server asking us for more tips! I mean wt? This is literally what I said.

Everything was good up until the server hovered over me while I was paying with my credit card and questioned my 9% of the total (including tax) tip for lunch. She said I inputted 9%, to which I said, yes its a fair tip, its lunch and the machine computes it of the total. This was a sour note to end off a decent meal. Why should a client be judged on their discretionary tip? tip, at lunch is a standard 10% of subtotal, and 9% of total is more than fair. It is ultimately discretionary, not to mention has racist and classist historical roots and a client should never be questioned for their discretionary tip. What a terrible way to make a customer feel! To top it off this server must have been a higher up staff as she had a walkie talkie. The owners should take note.

All the food is great. The turnip is spectacular, and try out things u never had before.

Waited two and half hours in line. And the lady skipped our number and I had to go up to her and tell her we were still waiting. Once we got our food it was such poor quality. The pork buns were not fresh. The sticky rice was dry. And they forgot to bring out our chicken feet. Very poor experience. Not worth the hype. Also maybe get an automated messaging system rather than forcing everybody to wait inside the restaurant to hear their number.

Great traditional Chinese dim sum

Thank you for making our Chinese Wedding Banquet at The ONE absolutely perfect! Our guests were amazed at the impeccable service of the staff, high quality dishes, and cheerful ambiance of the restaurant. Ben & Michelle were extremely professional, attentive, and incredibly hospitable to work with; from receiving our vendors to honouring Chinese traditions and allowing us to party it up into the night. Choosing the ONE for our wedding banquet made it a truly unique and unforgettable experience and we will be back to celebrate all our special occasions to relive our good memories.

The overall taste of the food here was average. There were five of us, but we were seated at a small table (it was quite empty when we came), which only allowed for two dishes to be served at a time. Any more than that, and there was no room, so our food ended up being served quite slowly because the table was too cramped. The roasted pigeon was quite good, though. Even though the menu said it was braised, it felt like it was roasted, with a crispy skin and flavorful meat. The server recommended the geoduck, complimenting it as delicious, but when it arrived as sashimi, it was disappointing there was a strong fishy taste. We mentioned this to the server, but they didn t respond much to our feedback. We ended up put lots of wasabi in the dip to cover the taste. ($130 wasted - not recommended) The seafood in the spicy and sour soup was decent, but the soup itself was very ordinary. The Mapo tofu didn t taste like Mapo tofu at all not recommended. The steamed eggplant with whitebait was okay, but there was barely any whitebait. Initially, I thought there was none at all when the dish first arrived. The flavor of the steamed eggplant was alright, but later, we found a mysterious blue string-like object in the dish. When we addressed this to the server, they said because we had eaten more than half of it, they could only give us a $10 discount on that dish. I found this a bit ridiculous. At that moment, I honestly wished I could have vomit out the things I ate since it was contaminated with unknown objects . That said, to be fair, the servers were quite nice and professional. The food was bad was not their fault. However, spending nearly $700 for five people and getting this kind of experience we won t be returning.

Very tasty and authentic Cantonese food. The vibe is amazing. The water flow of the bathroom could be enhanced. :)

A great place for morning tea, with many must-try meals. There are many people dining there on weekends, so it s best to arrive 30 minutes in advance.

I was there today at 11 Am for my friend birthday . The host said 40 mins . Our number 110 for 7 ppl. After 40 mins she keeps saying 20 mins. 4 of us had to complained to 4 different managers to get the table at 1:30 Pm. 1.5 hours wait . My kids got so upset, cried n she left . End up only 5 of us left.Ruined in my friend birthday lunch celebration.I ve never experienced waiting in line 1.5 hours for dim sum before . Now my kids will not go out to eat with me again cuz of this bad experience. My friend got into an argument with his gf. We will never come back here .

Super nice dim sum But need to line up for tables at least 30mins May go again on weekdays, just never again on weekends. Food : 5/5

This was the first restaurant that I ate upon my arrival in Toronto, and I will say that the dim sum was absolutely scrumptious, with filling portions at affordable prices. The highlight is a two stack dim sum selection, where one could try a variety of dim sum at just $20. Absolutely recommend this place to anyone visiting or living here.

Fantastic! Thats all I have to say. When we first looked at the menu, I was admittedly skeptical cus it is pricier than your average dimsum place but once your dining experience begins, youll see that its more than reflective of the price. Their servers are attentive, the portions are huge and the dishes are quite tasty. There were a couple of dishes I didnt like as much nut for the most part it was excellent. I already recommended to our friends and will be coming back again soon. It does get pretty busy on weekends so arrive early to get a table or youll have to wait for a while. Update: We went back there for dinner as well and while the price is quite hefty compared to your common spots like Congee Queen, the food is very good and nicely presented.

gr 8 environ, srrvices, and yummy food

Worst Service in toronto. Food is okay but order one bun which smell bad .... and they force me to tip.

Food: This restaurant is a standout choice for Dim Sum, offering both traditional favorites and some unique dishes. It has quickly become a family favorite for us. The steamed dumplings, fried rice, noodles, and more are always delightful, consistently making each visit enjoyable. Service: Despite being noticeably busy, the staff manages to deliver good service. They are professional, friendly, and efficient. For those on the go, theres a separate counter at the front where you can order takeout. Ambiance: The setting is typical of a Dim Sum restaurant, featuring light decor and plenty of seating. The walls are adorned with aquariums filled with sea creatures, adding to the vibrant atmosphere. It can get quite busy, so arriving early is advisable to avoid waiting for a table. Overall: This restaurant is a reliable and enjoyable choice for anyone craving quality Dim Sum.

So nice that I would visit it again :-)

Absolutely absurd of an experience trying to get a table. Booked a reservation for 12pm today for 11 people. Came at 12, as expected there was a busy front door as it s a long weekend. We kept checking in with the hostess so that we don t get missed, they kept telling us you re next . Large party tables after large party tables got sat before us. We waited 45mins after our reservation at this point. We checked back in with the hostess to see why others have been seated before us. She says the previous table was a large party WALK-IN that waited an hour, so they had to be seated because they waited so long. How absurd. At this point we re about to wait an hour as well, WITH A RESERVATION. What s the point of booking ahead when you prioritize walk in parties over those that reserved ahead of time. Hostess just ignored us and looked away. They finally realized the direness of the situation and got us sat next. Took 50mins to finally be sat after our original reservation time. Recommend booking an hour earlier if you want to be sat at the right time to have your meal, or maybe just walk in because maybe you ll prioritized over those that booked ahead as well who knows. Backward system at this restaurant.

One of the best Hong Kong style dim sum restaurants weve ever had in Toronto! The Fusion One offers generous portions and ingredients that make every dish a delight. Highly recommend their pumpkin congee. Its super smooth and packed with flavor an excellent choice to kick-start your breakfast if youre there in the morning. The beef balls are amazing. Theyre bouncy, juicy, and burst with flavor when you sink your teeth into them. Another must-try is the soup shrimp dumplings. The soup is clear but sweet, and the prawn is fresh and crunchy! And of course, there are many more delicious options to try. The only downside is that its a very popular restaurant in the area. If youre there for breakfast, aim to arrive slightly before 9 AM to avoid the long queue. Service can be a bit slow when the restaurant is packed. Unfortunately, we didnt get our Xiao Long Bao as it took too long, so we had to cancel it. Overall, The Fusion One is a fantastic spot for authentic dim sum in Toronto!

We got here around 10:45 on Canada and the place was completely full and there were people spilling out from the restaurant. Needless to say this place is popular! I would definitely suggest going early on the weekends to beat the crowds. The BBQ Pork Steamed Rice ( ) was our favorites and is a must. The pork was really tender and juicy and had the perfect amount of honey. Other dishes that we really enjoyed the Thousand Thread Shrimp Ball ( ) and the Deep Fried Sticky Pork Dumplings ( ) were also very scrumptious. We ended with some Puff Pastry Milk Tarts ( ) and the Steamed Sweet Egg Yolk Paste Layer Cake ( ) which was the perfect way to start our patriotic Canada Day (Oh, Canada!). But seriously, the layer cake is a rare find that most places don t make anymore so we were really happy to see it offered here.

Very popular Cantonese restaurant. Lots of dim sum choices. Amazed how fast our food came, even though the place was packed!

Loud and hectic place so not recommended for people who would want to find some peace. Food was excellent, staffs are very friendly but not speaking English much (unfortunately)

Ordered way too much food. Someone should have asked if the amounts were correct. It was laughable how many dishes came

Decided to try this place out and it was quite good went to grab an assortment of dim sum dishes for CNY lunch. Very tasty and good selections of items to choose from on the takeout menu. Give it a try if you re looking for a good dim sum restaurant in Richmond Hill. This location has a lot of parking available, just be prepared for lineups.

Fancy Cantonese fare

The food is very good but the portion becomes smaller and the price is higher the quality & Flavor stay the same. #Must try #dimsum Food : 5/5

Everything about Fusion is awesome. The way the food is prepared to how it tastes leaves me wanting more. Just check out the pictures. Toronto has a lot of great Chinese restaurants, but I think Fusion is my favorite .

Good place, the shrimp dumplings is a must get!

Had dim sum here with friends, and the experience was very awful. There was an employee named Michelle, though Im not sure if she was a server or a manager. Her attitude was extremely arrogant and impatient. We ordered chicken feet, but they never came. So before we settled the bill, this woman named Michelle very impatiently asked if we still wanted it, and my friend said no. During the checkout, she displayed a very bad attitude when we were told we couldnt use an Amex card, without any prior notice. I wanted to tell that if you are so impatient or doesnt know how to speak properly, you will lose more and more customers.

Excellent dim sum! I liked it very much and had dim sum twice during my short stay in Toronto. Some dishes are equivalent to the ones from top dim sum restaurants in China.

We visited this place from NYC, and the dim sum simply beats it ALL from NYC. People in Richmond Hills are so luck to have it around; I would visit this place every week if I were to live around. The atmosphere reminds me restaurants back in Guang Zhou. I will definitely return next time when I visit the area.

The egg yolk black bun is worth it by itself for this place. All other dishes were above average to excellent. From the diakon cake, stomach, sticky rice, to chicken feet all so delicious! We came back twice in two days while visiting Toronto.

Great prices, nice ambiance and perfect service. Great for family and friends gatherings.

Busy place. Food a bit expensive. Booking for a table for 4 not available

I usually dont enjoy going to dimsum due to how loud, and hectic it is on weekends so coming here for lunch on a Thursday was great - still had the expected hustle and bustle of a dimsum place without the over-the-top noise/crowds The one thing I found a bit wild is the price per person for tea sitting at $2.50!! To be honest though, I have no idea what the going rate per person for tea is at other dimsum places, and $2.50 might actually be what is standard. Still seemed wild to me but it is what it is - we chose the Iron Goddess tea which was more florally than I am used to for that tea type. Still a good tea choice though overall! I have detailed most of what we ordered on each photo due to the new character limit on Google Reviews Happy reading, and eating

The food was ok. Nothing special. They charge tea/water per person fyi....

I was invited for a full 10 course banquet meal. Both the sea food and food are good. I had dim sum there at a different time also very good.

Very good dim sum. Excellent service Nice place for lunch Food

Delicious food and great staff. Will return. The melon soup was a highlight. I loved the lobster.

Have been wanting to check out this pace after reading the reviews. Finally made it happen today after a weekend hike. Pretty good, almost feel like it s better than the yu seafood, my new favour for now. very spacious, relatively fast service, and the foods were so fresh, tasty and with decent portion size. Price point is good too. Highly recommend.

no cell phone service in side

My husband and I hosted our Chinese Tea Ceremony reception here and were impressed with the service and food they provided. Ben was our coordinator and his professionalism and kindness was the highlight of the entire experience. Ben met with us beforehand to discuss physical layout of the room, tablecloth and napkin selections, and any menu alterations / dietary restrictions. He was extremely responsive via text, and was able to accommodate last minute changes reliably. Dinner service was a bit chaotic especially at the start (thats where the one star off is from), but eventually settled into a comfortable pace. Food was delicious and the restaurant packed up leftovers for people to take home. If anyone is considering a Chinese banquet reception for their wedding, I would highly recommend this restaurant. You are in good hands with Ben and the staff at The One.

Morning tea is good, delicious

Good quality Dim Sum in a nice environment.

The waitress Winnie and other staff are super friendly. The food tastes very delicious with good portion.

AVOID this place if you don t know any managers here. It usually has long queue, and people who know the managers here can always jump the queue, which makes other walk-in customers wait too long. When we were waiting here for about 20mins, we saw at least 3 tables of people jumping the queue. I would give zero star if possible.

I like your food but it takes too long, about 1 hour to get a table on weekend for dim sum. I would rate higher if you would take reservation

A little on the pricey side, but the portions are LARGE - one har gow is probably equal to 1.5 size that of a typical dim sum restaurant in the area. I would highly recommend this restaurant - decent service, great atmosphere, and most importantly great food.

I just walked in and wanted to check out the menus before I actually booked the table for the group, but the female staff was very unfriendly at the first sight she saw me at the door waiting, but no intention to greet. She passed by me by bumping into my back without saying any excuse me or sorry, I mean an actual body touch! She just kept looking at me without saying anything.. I was like WOW, shes super rude! She acted nice to other she knows though. So I think this place is very discriminate against new comers that they dont know or not referring by their old clients. I cant believe that this place run a business like this to serve neighborhood with such old fashioned practice in 2024. I hope this kind of restaurant will no longer running business in my neighborhood.

The resto was crowded over the weekend that we just did a take out. Food is really tasty. The staff is friendly. The wait time was 3x longer than expected.

Arrive at restaurant before 11am on a weekday, crowd size was comfortable.by the time we were done around 12pm...this place was literally swarmed w ppl waiting to be seated!

The ONE Fusion Cuisine elevates dim sum to new heights with its delectable offerings and elegant ambiance. Each bite-sized delicacy bursts with flavor and is expertly crafted to perfection. From traditional favorites to inventive twists, the dim sum selection at The ONE promises an unforgettable culinary journey. With attentive service and a welcoming atmosphere, its the ideal spot to indulge in a leisurely dim sum feast with friends and family.

The most cost-effective morning tea in Duocun!

I will never understand the hype of this place. Service is horrific here, and it takes FOREVER to get your food. Servers aren t attentive, and the way the folks operate in the back is inefficient. After speaking to one of the managers when we complained about waiting an hour to get our last dish, we were told that the chefs wait for bulk orders of common things to come in before they prepare it vs having separate lines that cook different things in parallel (i.e. if they get one order of siu mai, they ll wait for 10 to come in before they cook them so they can pump them out in one go, hence the wait) This way of operating is INSANELY inefficient and you re literally waiting for AGES to get your food. Not to mention, others have to wait longer to get a table because the chefs are negligent. Please save yourself the hassle and go to another local spot who will treat you and your family right because this place isn t it.

Very good food

BBQ pork was tender and comes with side of beans that I really enjoyed! Portions are big!

Excellent service. Food is good, especially bbq pork, harkow in soup is tasty, bbq pork bun . Etc. too many tried. The location is easy to find, plenty of parking spots.

Dim sum on a weekend was very busy but certainly worth the wait. Lots of dishes to choose from. What we had was delicious. Will be back.

Only two of dishes are okay (not great but alright). The other dishes I just had one bite and can t have anymore. The fried squid is dry and salty. The Bao has a weird flavour, very sweet outside and salty and sweet inside. The shrimp ball is just a combination of shrimps and fried almond, eatable but not tasty. The almond is very oily, and the ball is sooo big. The pig trotter is very very very sweet with a weird flavour, we end up not eating it at all.

We were there on Sat. March 9, 2024 @ 9:45am. Seated @ 10:30am for table for 2. We didn t have to wait long for our order. Our Dim Sum came in a timely manner. Staff is good. All the dishes taste okay with the exception of the curry squid which had the most flavor and the least expensive dish. Don t be fooled by the har gow (shrimp dumpling), looks big but filling was minced shrimp combined with 2 full shrimps. Hardly any flavor. Our fried short beef rib, was a little chewy and cold. Not even lukewarm, the oil reside on the dish was thickening. The place is very busy, no reason why dishes serve cold. Either the kitchen is not organized or staff is not properly train to bring out dishes when done. The birdcage is definitely not worth the price $21.99. Not sure what the HYPE is. Definitely wont be back or recommend the place. Like always, there always a few Chinese people that feel entitled or too good to wait like all the others, get to skip the line cuz they re a regular or know someone. Dont under why the restaurant both to respond to bad reviews since the answers were generic and nothing has changed. Definitely no sincere in their respond. Plus they have enough customers not to be bothered by several bad reviews who are actual customers. The others reviews I read are very questionable if its actual customers or bots.

Items in the photo: Steamed shrimp dumpling on soup har gow ($8.99) Steamed siu mai ($7.29) Lily &garlic chicken feet ($6.29) ×2 Thousand thread shrimp ball ($12.89) Vegetable and shrimp rice roll ($7.29) ×2 Stir-fried yellow chives & egg noodle w/ soy sauce ($8.99) Stir-fried yellow chives & beef rice noodles ($22.80) Chrysanthemum Tea + Water ($10) In total: $110.88/$122 after tip ($30.50/per person [group of 4] + tip included) *This feeds 4-5 people Each item with its menu number: 02. Steamed shrimp dumpling on soup har gow: The soup is very light. The wrapping is thin and beautifully folded. The shrimp inside is a mixture of minced and chunks of shrimp. There is a slight sesame oil taste. The meat is moist, snappy and bouncy. Im used to the typical crunch from bamboo shoots in har gow but this one did not have any. 6.9/10 03. Steamed siu mai: The siu mai is on the massive side. It is topped with bonito flakes and the typical masago (fish eggs). I personally dont enjoy the bonito flakes as the fish flavour over-takes the fatty pork flavour. The meat filling is a combination of minced pork and shrimp. It was very succulent and bouncy as well. 7.9/10 08. Lily &garlic chicken feet: The chicken feet is pretty standard. It has a sweet and salty flavour with an addtion of chinese spices + black beans. Its soft and gelatinous. Its not something I personally prefer but for those that enjoy the skin of chicken wings, this would be to your taste. 6.4/10 24. Thousand thread shrimp ball: Imagine a mixture of minced and chunked shrimp ball with almond slivers rolled on the outside and then fried. That is just what this is. It was very fresh, plump, and snappy. If you enjoy fried food and shrimp, this will definitely be something to try. For the price, I didnt find it too worth it, but it was good. The balls can be split in half for 6 or so people to enjoy. There is also a dipping sauce it comes with that is like a chinese vinegar. 7.1/10 31. Vegetable and shrimp rice roll: Each roll comes with 2 big pieces of whole shrimps and a bit of steamed vegetables. The rice roll was even and thin. The shrimp was cooked perfectly. The vegetable is slightly bitter, but the soy sauce helps to balance everything. The soy sauce is sweet, salty with a faint taste of onion. 7.4/10 55. Stir-fried yellow chives & egg noodle w/ soy sauce: The first thing that hits while you put the noodles into your bowl is that smokey flavour from being cooked in the wok. The overall taste is nice, but the noodles felt overcooked. They were too soft and didnt have the slightly crisp bite that this dish typically has. 7.2/10 73. Stir-fried yellow chives & beef rice noodles: The rice noodles were pretty separated (not clumped together). They were also in whole pieces rather than small broken pieces. This is just a small thing to take notice of as it shows how well it was cooked/prepared. There were bits of yellow chives, red onion, slices of beef and rice noodle all tossed together in X.O. sauce. The rice noodles were tender and moist. (Even after reheating the leftovers, the noodles kept a pleasant bouncy texture). The beef was especially good as it was super tender and moist. 7.6/10 The tea options were either jasmine or Chrysanthemum. I enjoyed the taste of Chrysanthemum tea while eating these dishes as it left a pleasant aftertaste and helped cut all the grease. The staff, although extremely busy, were very patient and attentive to our questions and needs. In terms of service though, coming on a Sunday at 11:50amish, we ended up waiting till 1:20pm or so. You cant make reservations unless youre a party of 8 or up. While waiting, you can grab a paper menu and start order by writing down how many of which dishes you want. When your number gets called, youll be seated and find your tables number. You can write it at the top of your menu and hand it to a waitress/waiter there. The food comes out fairly quickly given the number of people that order. Also, ask for hot sauce as it goes well with many of the dishes like the noodles.

Had 5 items for dim sum on a weekday. All came out quickly and good flavor. Server recommended reservation for dinner on Easter Friday. The restaurant was full when we arrived at about 7:35pm and the table was ready for us. We ordered the yellow eel bowl and the mustard green hearts with mushrooms. Came out quickly. Very good size dishes enough for 2 meals for the 2 of us. Very good flavor.

Good food, good service, one of my go to dimsum spots

Would have really liked to try their dim sum but it ends around 4pm unfortunately. Came for dinner instead and they definitely have one of the most decadent menus for Chinese food, including Peking duck and various varieties of fresh seafood displayed in tanks. The servers here are pretty attentive. They plate food for you, take away dirty dishes, and refill your tea pretty quickly. Would definitely recommend some of their seafood dishes, which are pricey but gives you the opportunity to try king crab, jumbo shrimp and jumbo scallops. The also bring a complimentary dessert at the end, which is red bean soup and an agar jelly.

Very busy place. 30 minutes wait for dim sum on Easter Monday. Restaurant is very nice and clean. Service is quick and friendly. Food is good.

Very delicious Hong Kong style tea restaurant

Wow, the dim sum is amazing. Its so delicious. They dont add a lot of seasoning, so its comfortable on the stomach.

Used to come here as it WAS the best Yum Cha spot. Unfortunately their recipe for their Hagow changed. It used to have a wrapping that was crystal clear and was filled with shrimp. Now it s this white dull wrapper and the filling is like mushed up shrimp paste and it had this rubbery texture. Most of their menu items also have taken a nose dive in quality. I can definitely say this is no longer the best Yum Cha spot in the GTA

Big portion of food. Set dinner of four enough for five people, if you need more choices , one more dish should be enough, otherwise you need bring home. Services from there, excellent and polite

Quality is not as good as before. The Baked BBQ Pork Bun Pastry is not crispy at all. . The Shrimp Rice Roll: shrimp has no taste. Provided the long wait time , I expect the quality of food is good but just a bit upset for todays experience.

Good dim sum place but make sure you have a lot a patient. Long line up all the time. They do try seat you as soon table open. Food is fresh and good. Overall good place to have dim sum. Just waiting is a pain.

The wait is definitely worth it...get in early and gorge yourself in dim sum heaven...

A very busy place.

This place never disappoints