Big Daddy's in Richmond Hill
460 Elgin Mills Rd E, Richmond Hill, ON L4C 5E7, Canada
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Disappointing Experience – Extremely Slow Service I visited this restaurant today during lunchtime, hoping for a quick meal as I was on a tight schedule. After briefly reviewing the menu, I promptly ordered a classic dish: penne chicken Alfredo. Given how simple the dish is to prepare, I expected it wouldn’t take long. However, to my surprise, even with only one other table occupied (a lady with five kids), the service was painfully slow. There were just two staff members present—one waitress handling orders and drinks, and one chef in the kitchen. After waiting 30 minutes, the waitress came over to confirm my order again, only to reveal they hadn’t even started preparing it yet. I was shocked, especially since I had specifically come during lunchtime for a quick bite. She explained that the chef was still working on meals for the other table and estimated it would take at least another 20 minutes to prepare my dish. Why wait 30 minutes to confirm my order and only then inform me of the delay? The organization of this restaurant is chaotic. If you don’t have 1.5 hours to spare, I definitely wouldn’t recommend coming here. I can’t comment on the food quality because I didn’t end up staying to try it, but based on my observation, even the drinks were being made incorrectly—1 out of 4 drinks for the kids at the other table was wrong and had to be remade. Overall, a disappointing experience. Save yourself the frustration and go somewhere else if you’re looking for timely service.
We went there on Thanksgiving Day October 2024. Our waitress was extremely nice and friendly. Food was good. We ordered the thanksgiving turkey dinner combo. Nice atmosphere. Highly recommended for families!
In general, it is a good restaurant. Not very modern but the food is good. Big portions and tasty. I like the burger but not the cheese steak that has bbq taste. I didn't like the sweet taste but others may like. The price vs the food makes sense.
Absolutely WONDERFUL woman greeted us when we arrived, and was super friendly the entire time. Good service is half the battle, and they have it in spades. Turns out the owner was sitting nearby on a break, and the woman took our order and got him moving in a fun teasing sort of way. Nice environment to see. Two of us had dined in. Was it the BEST food? No, of course not, this is a local restaurant. But, the food was fast, hot, and good enough for the money paid (reasonable prices too). The ONLY thing I noticed, was that it seemed that they were using instant mashed potatoes. I don't know how to run a restaurant, so perhaps keeping real mashed ready to serve isn't really feasible, but what I got was fine. My friend had chicken fettuccine Alfredo, and I had cabbage rolls. We were both happy, and left with a smile, and that's what matters. One last thing... they have a looping video showing photo's all (most?) of their dishes, so if you're unsure, that helps. :)
An excellent local breakfast place! Service is friendly, the food is done the way you ask for it, and is always good! Oh, and they make great, fresh coffee!! An essential. Highly recommended.
I didn't know such a wonderful bar existed in my neighbourhood, haven't even tried the restaurant side. Lovely, attentive bartenders and servers that aim to please and perfect atmosphere, awesome spot with kindhearted if perhaps dedicated patrons (just a guess) very happy place to spend New Year's Eve from my experience ;) Pic attached is a totally real photo of the bar's exterior at the back of building, not a prank! $_$
Had a great traditional homestyle breakfast which was all day and quite cheep. I had ham and eggs with sausage; everything turned out amazing. Amazing interior, amazing food, great prices, breakfast specials, lunch and dinner specials. Must check it out.
Very nice old fashioned restaurant. Friendly server , only one person at the front one in the kitchen waiting time it’s over 50 mins but food was ok. They also have a cozy bar in the back. At times looks like they have live music and darts on weekends.
Nice place for breakfast friendly fast good
Good Food, place needs some help. Staff Great, Clubhose was perfect
Best chef in Canada yummy food served hot tasty fantastic coffee great waitress thx Vegetarian options: Salads vegetables
Good
I went here when I was younger. I had a hot dog and got sick
Great breakfast at this diner
Been living in the area for over 20yrs and this is the first time Ive been in this establishment. The burger I ordered was delicious and just enough to satisfy your hunger!
This is the second time I have come to this wonderful restaurant, the burgers here are very special
If you want perfect Burger dive in and enjoy the meal at Big Daddy s
Always friendly, and portions generous and tasty!
Bad service, took too long, food was not good. Pasta was watery. Burgers were burnt and bacon, suspicious white stuff on bun, pancakes were served uncooked, food was cold.
I love the cozy vibe of this place. Where you can actually sit and talk and enjoy food, pasta was amazing
Good simple food with homely service at a good price Ordered 3 portions of fish and chips combo dinner Food
Affordable breakfast place with good options.
Great food for a great price
I get their breakfast and other hangover food for takeout all the time. Great prices and quick service!
Food is always delicious staff is friendly and welcoming.
Fantastic place to kick back after work for an ice cold drink, some jumbo wings and live music during open mic nights!
Customer service was great and the food was amazing. Their prices were really good too.
They never got my order right Kid-friendliness: Too many people drinking alcohol and loud Food : 3/5 |
Cheap but yummy anadian food
Great little greasy spoon...classic breakfasts!
I ordered on skip dishes a burger and I got half way through and saw raw meat! Toyed calling them and they wouldnt! answer! I better not get sick thats all I can say man!.
Amazing food, great prices, friendly service
This small restaurant in a strip mall doesn t look like much from the outside. Inside, the restaurant side is old and tired. The menu is varied and well-priced. Food is OK. The best part is the great service. It s possible the the atmosphere is better in the bar side.
Amazing pound of wings + fries for only 12.95 . The food was fresh and they mixed two sauces of my choice per request. The service at the counter was great as well! :)
Did not try any food.. cute little neighborhood Pub
Great atmosphere, fantastic service, however, turkey bacon was served cold unfortunately.
Had the toasted Western Sandwich and it was huge!
Cool live entertainment on some Tues evenings worth checking out.
I called in an order for pickup at 1249pm, I was told it would be ready in 10 min. I arrived at 1pm. The server acknowledged my presence and walked away. After 10 more minutes she came and said it would be 5 more minutes. 5 minutes goes by, I wait 5 more and the cook walks by like he was lost. He goes back in the kitchen, I called out to him, he says 5 more minutes. I could see he s still boiling eggs for my salad. Keep in mind the restaurant is completely empty. I don t think he had a clue what he was doing. So 25 minutes later I get my salad, I have 10 minutes left for my break, and when I get back to work, no dressing, like come on! I know where I won t be ordering from again. So tired of people that have no consideration or clue how to do their damn jobs, learn customer service if you re going to work in this field. Not acceptable at all!
Food was OK. Service was a bit slow. The server was mostly at the bar side and not in the dining area and I had to wait for her to visit the dining area which was infrequently to order or to get the bill.
Friendly service, good food, reasonable prices.
I love being able to have a good breakfast any time in the day. The service could be better but the food never disappoints.
I love big daddies. They have wings, tvs to watch the game and live music once a week.
Ok. This place is literally a dive. But honestly, it s so great. I go with a friend at least one Sunday a month, sometimes more. We always tend to get breakfast, which is fantastic but, we ve gotten lunch on occasion. Portions are just great. Food tastes excellent. Greasy but delicious, you know? Good service and some of the best diner coffee I ve had.
Good price and food. Friendly staff
Had a great traditional homestyle breakfast which was all day and quite cheep. I had an omelette and eggs with sausage; everything turned out amazing.
Friendly staff and good well priced food
Old and musty
Got the breakfast and it wasn t good. Potatoes were under cooked and the sausage were not good tasting. It was pricy for what you got. Smallest amount of Homefries I ve ever gotten. Will not be returning
great what a time
Very good, service was amazing and food was your classic diner style. Lots of menu options at reasonable prices. Would highly recommend!
Service my food took a while for me. Price was very good. Food was great. Will come back next time Parking: Limited of parking spots not to many parking spots
Great food! Lots of fun! Great karaoke nights! Amazing people!!
The Open Mic night on Tuesday is a great music jam time in this warm and friendly bar lounge. The foods are good with varieties. Sure its a Bid Daddys place to come to.
Good food.
Love the breakfast
Cold beer nice waiters
Review from Kayla Rushton Thank you Big Daddys for making and sending a delicious and hot meal within 15-20 minutes to my Step Mom Sue. She said it is delicious! Thankful for being able to send food to her home while I work from home in Lisle :) Big Daddys Richmond Hill always has been the best!!
I love the wiaitresses especially Ines shes the best
Very classical western style diner at front, bar and singing band at rear area. The cook is very busy, and like to give customers the best taste food he can offer. Even it means to he will re-cook the meal all over again.
They are so rude and un professional for very easy and simple order you need to wait almost half and hour
There service is pretty bad.
Affordable and the food is really good
Great Food
Courteous, friendly n fast service well price. Not much on the decor but good food
Amazing interior ...support local businesses...amazing food great prices...breakfast specials...lunch and dinner specials ...must check it out...
I went to have breakfast with my wife at this place and I totally regretted it. As we were waiting for our food,our seating was right next to the kitchen and then I heard the cook sneeze,ok I didnt think nothing of it until 1mins later we heard a cough and a sneeze. You know what it didnt sit well with me i had to see if a least the cook was wearing a mask and i know people they dont have too,but during covid-19 times Im not risking it,he was not wearing a mask, I found that disgusting so i got up and told the waitress we were sorry,we cancelling our order.
Nothing special. Food tastes soooooooo bad and fake. Ordered their steak and they just gave me a dry yucky piece of hamburger meat. Would not recommend this restaurant to ANYONE craving a delicious meal.
Not happy whatsoever. Order was under cooked , the items not correct. Will not get our business again.
Great place for breakfast. Great staff. Would go here again.
Variety of food choices. They have good wings and burgers. Mainly what I order when I go. Service is decent but can be slow at times.
Nice and quiet little mom and pop type of place. Food was delicious and not expensive at all. Cheaper than McDonalds for burger and fries and a drink. Clean and quick as well. We will be back :)
Traditional Canadian fare served with that old school Canadian charm. Beers a bit on the thin side, though...
Good prices, friendly staff, decent food.
Good prices but the food has really fell off. I used to go here over 10 years ago and they had the best fries and burgers, went here last night and fries were soggy some not even cooked
I don t like giving negative reviews, I m so sorry. Party of 3 went here for brunch but we were seated for over 15 minutes on a dirty table and received no service. We had to leave.
Friendly environment with great value
Great local dining, great food
affordable. The bar is in the back
Well at first time we liked it. Then it became really bad. Especially service, we had same waitres for 3 times. The most rudest and indifferent person in the world. I think she did us a favor by surviving us.
Good breakfast!
Great friendly services. Good food at reasonable price. Keep refilling your coffee..
Good place to go for a burger.... Poutine does not have real curds. Shame cause the gravy is good. Good homemade burger pattie. French onion soup used processed cheese but broth was amazing.
A great place for breakfast.
Large helpings of food, friendly staff and helpful clientele too.. great little pub, awesome jukebox selections...
The best breakfast in Richmond Hill
Great place, great size burgers!!!
Great wings and daily specials.
Go at least once a week, always delicious and you can t beat the price. Their all day breakfast is a winner in my books.
Love the combinations of daily specials listed on a TV Screen, nice booths give a Romantic Feel, back pub area gives access to Sports Viewing of prominate atheletes. Great Food made from scratch, under New Managment.
Ive enjoyed the food and the service the times I have visited in the past. The prices are good. Thanks
The servers didn t notice us come in, sat in a corner booth so had to go get their attention. Prices are competitive and the coffee was alright, other guests were complaining the coffee was cold. Asked to sub bacon for ham, they agreed and then charged for a side of bacon. Not impressed with not notifying us about the charge. The lumberjack breakfast comes with three pieces of bacon and I only got four pieces and was charged $3.25 for a side order which is four pieces, should have given a lot more bacon if you are going to charge me for it... Undecided if we will return.
The service was wrong. We waited for almost 1 hour after we ordered and got nothing. At the end we canceled the service and never got our food. It used to be a nice place with a familiar environment but now even the environment is not the same.
Great service and value
I give 3 stars for now on price and lets see where we go from here once we taste the French onion soup and mashed potatoes. I will definitely order again but this time I want to take my woman to the restaurant for a dining in experience and go for that 5 star option. They really jazzed up the place and did a good job.
good food and good service
Food ok. Prices ok. Service ok
Very good well worth the money
Great tasting 10oz burgers but a bit dry on the inside. Fries were a little over salted. Quick service and freindly staff.
Great food, friendly staff
I had Big Daddys for breakfast today. I just recently got hired down in richmond hill and love my breakfast food once in a while. i previously went to sunnyside grill was not impressed Wow hands down much better at Big Daddys and they are very kind and helpful. Love the family stores it really makes you want to give back to the community to help the small stores instead of the franchise. Best in Town!
Good/large portions a little pricey but not bad. Staff were nice poutine was great and huge!
good stuff here i always get a burger and its nice good huge big gay sweet salty homosexual love honey baby cute
GREAT FOOD, GOOD PRICES !
Cozy atmosphere, good food, very nice service. Exactly what a neighbourhood diner should be like.
Cozy, great atmosphere, good place with a character. Like back in the good old days, before major franchises took over.
Good breakfast place.
Decent food, but weekend breakfast is slightly overpriced.
Big Daddy is my favourite.
Food good, price good but service very slow, I would go back but service really needs improvement.. If you want good service this is not the place you.
Not the best burger I had, but a good one nevertheless. Clean nice and quick
Just a greasy spoon luck of the draw ... Well known with the old crowd in town
Not bad, not bad
good service, good burger and not pricey
My very favorite place for breakfast. Their $5.95 for 3 eggs + choice of bacon/ham + home fries + toast + coffee/tea/juice is the very best value I found so far. Homey ambiance with the nuance of oldie place. Love it!
Very slow service. Bad taste and poor customer service. Made us wait 35min to get an omelette. Very unprofessional people
Fantastic staff and great family restaurant.
The staff there are really rude and they have a very poor customer service, and also the quality of food is really bad Menus were brought to us after 20 minutes waiting and i had to go and ask the chef to send someone to our table I had ordered two of my sandwiches before going there and i was told it would be ready within 15 minutes The lady finally came and i told her that i was upset about the fact that i was there for over half an hour and no one served me and my food was not ready yet And she, instead of apologizing asked if I want her to cancel my order She was so rude and was arguing with me and was staring at my face like she wanted to start a fight Would not recommend to anyone
Morning gal very friendly - foods good, I go there 3/4 times a week for breakfast
A great breakfast place thats always consistent. Youre not going to find a cheaper breakfast special during the week. Bottomless cup of coffee.
I was just there about half an hour ago Their customer service is really poor I was sitting for 10 minutes and no one brought a menu and I had to go ask for a menu myself I waited again for another 10-15 minutes for someone to come and take my order So I finally ordered a burger with chicken wings I dont think my order would take longer than 15 minutes to be ready I was waiting for 35 minutes and food was still not there So i wasted more than an hour in that restaurant and did not get what i wanted and I ended up leaving without eating because it took too long and i had to go back to work You need younger and faster people to work there and who knows about customer service Will never go there again Horrible experience
Best.grill cheese best french and gravy with top notch fresh salad my sons favorite reccommendations from the father best fish and fries
Great burger