Fionn MacCool's Richmond Hill in Richmond Hill

Got food poisoning! Enough said Food

Kind of mix feelings with this place. I found the food to just be okay. My biggest issue with the establishment was that they didnt have the ability to split the tvs with different channels. So almost every single tv had the same thing on. One tv in my view had some old Christmas cartoons on. They had hockey on, then they put ufc on, and then hockey again. Hard to believe that you dont have the option to have different channels on different tvs, when most pubs and bars can. I will say the staff here were great!!! They were friendly to talk with and were attentive, thats the one reason why Id go back.

Went with a large group of people and reservations were made ahead of time (approx 30 people). It took forever to get food and drinks. Half the orders were also not put in. Terrible experience and our group suffered from the lack of preparation to accommodate. Wrong bill amounts were given on the receipts. No one moved seats and there was still clear confusion.

Nice place, decent food but the service was terrible. I was part of a large group that attended this location for a work function. Im guessing this location is severely understaffed because it took almost 2 hours to get my food...which was some simple chicken wings. On the whole, our group mostly ordered the special that evening which was the wings. One would expect a large amount of the same type of food wouldnt be difficult to handle but it was. All of this could maybe have been undstandable if the restaurant was full. It was not. There may have been 5 other tables seated. If large groups like ours are a big deal, then refuse to take the reservation. We would have gone somewhere else. Instead, the evening was ruined for many with our service. The fact that gratuity it an obligation on the bill was an absolute slap in the face. We will not be returning.

We were there for the Leaf game - the place was not busy, but the service was non existent. We sat there for 15 minutes, as the waiter promised to get to us in 2 minutes over and over again. We walked out and went to Jack Astor s.

This is super late but my boyfriend and I ah a been meaning to write a review on your host Isomni (I m most likely spelling it incorrect) HOWEVER, your host isomni was more attentive to us than our actual server. She went over and beyond expectations and IS THE ONLY REASON why I would decide to return. Her energy is contagious and I would love it if every person got to expierence the love she gave and witnessed the enjoyment she has within providing the customer service necessary to keep people wanting to come back

I really have a hard time when posting a bad review however the service here was absolutely horrible. The server came maybe 6 times we had to chase ppl down for napkins and water. The food was bland and meh. I would not return to this place The only thing that this place had was I was with a group of good friends We asked for the manager who never came and the attitude from the server was just not worth it. The young lady who sat us was amazing.

If I could give negative stars I would! Dinner and drinks took so long to come. We asked for water for a group of 8 and were given 1 glass. We got more attention from the hostess. When we questioned the bill (as the donuts we were comped because of it taking over 3 hours for appetizers and drinks) the waitress who was non existent the whole time rolled her eyes. When we finally got to speak to the manager, she didn t even apologize. All she kept saying was I didn t know. Spend your hard earned money elsewhere.

First time at the restaurant, our waitress Kat was very friendly, however she had to ask the cooks to remake my vegan phish tacos as they used cream, even though she specifically asked them to make them vegan. Fortunately they managed to remake them vegan and the tacos tasted pretty good.

Isomi was great ! Felt like home great vibes for ufc

Giving two star only cause of nice friendly waiter guy. Otherwise our food was not even eatable! Ordered garden burger and the patty was burned all around and extremely dry you couldn t swallow it. Calamari is simplest appetizer and it was only few small pieces of (totally out of shape) calamari and rest bread crumbs only and very salty. Generally food was very salty. Everything was too slow, looked like shortage of staff. We wont go back.

We went to this restaurant tonight, and unfortunately, we were not satisfied at all. Everything seemed disorganized. We ordered, but after waiting 40 minutes, they told my friend that the item we ordered was unavailable and had to be changed. When they finally brought our food, the quality and taste were awful. I must emphasize that Zak, the guy responsible for our table, was nice and helpful, but overall, everything else was terrible. Never again.

We were not satisfied with the service and the quality of the food.

Never again. First, I have to mention that most of reviews are not for Fionn MacCools. The reviews are for the pervious resturant, Big Rig which was about one year ago replaced with this new restaurant. Our experience: We waited 45 minutes just to get table service. After finally placing our order, we were informed 20 minutes later that it wasnt available. We changed our order, only to be told once more that it wasnt available either. It was a nightmare experience tonight, and I wont be returning.

Here s a review you could use: I recently dined at this restaurant and while the waitstaff were extremely polite and courteous, the overall experience was disappointing. The service was painfully slow, with significant delays between courses. To make matters worse, the quality of the food didnt match the long wait it was subpar and lacked freshness. Its unfortunate because the staff seemed genuinely kind, but the restaurant needs to improve its service efficiency and food quality to match their hospitality. Not sure if I ll return unless improvements are made.

Ordered Fish and chips Fries were 1/2 cooked and the fish was soggy Food

good menu variety. the wait for our food was a bit longer than i expected esp. given that there were only three tables occupied (two, two, and four ppl respectively) in the whole entire restaurant on a weekday at lunch. steak and kidney pie was huge (a bit salty, tho) Parking: lots during the weekday, lunchtime.

The service and overall vibe is fine but the food is absolutely horrible. By far the worst restaurant food Ive ever had in my life. Got the shepherds pie which was the saltiest thing Ive ever eaten from a restaurant before. It was pretty much inedible from the amount of salt added and Im a person that generally likes salty food. The filling itself was mostly a watered down sauce with not much lamb or beef. The double stack fried chicken was soggy instead of crispy and almost looked undercooked. The nachos were also extremely underwhelming.

They had a live band on a Friday. Love that!

They sat us and forgot about us. Later told us they can t serve the food. Super bad and unprofessional.

Servers were friendly and polite and the atmosphere was nice. But the food was quite bland and the nachos were not great

Weiner schnitzel was over cooked and thick. The appetizers were good service was slow

Food was ok. Service was awful.

Second time here. The food is very tasty and the attention is excellent. Highly recommended.

Modern well appointed bar with many tvs to watch live sport. Service is excellent. Didnt try the food.

Great Music and Food

Jaimie was a great host - friendly and spirited. Her service was quick and on point. I ordered the Mediterranean burger with sweet potato fries - 5 stars to the chef! Thanks for making our night out enjoyable.

yesterday after work we came here to relax with a few co workers.We had the best server who was a great greeter,very open friendly gave great suggestions on what to eat.Her name was Jamie.She added fun to our evening.The burger and fish & chips were excellent.Id go back just for Jamies service.Thank you Jamie on being a part of our evening out and fun. Parking: Its a busy place but you will find parking..but may not be close to you restaurant

15 tv screens that need to be used to enhance music venue, not crap out band. Manager more focused on moving chairs instead of managing venue. Food

Recommend Dinner for 2 special on Wednesdays. Good food good value! Excellent apple pie! Definitely come back!

Its a nice place, staff were very friendly and the food was good as well.

Good food, good beers, good service.

I had thd Guinness stew and the meat was grisly and chewy and gravy was way too salty. They have 1/2 price bottles of wine on Wednesday and other weekly specials. The absolute highlight of the evening was our server. I think her name was Jaime...she was very funny and provided amazing service!!! Definitely will go back ... just for the fabulous service and maybe just for drinks...

This place is empty most of the time. Service was great. Bartender went above and beyond. Food was average and drinks were great. They do seem to have a lot of staff at night just sitting at a table chatting and seem to be not very busy. A place to go and hang out with friends for a drink.

Good selection of beers to choose from. Very good selection of food items and everything we tried was excellent. The service was friendly and efficient. We will be back soon. *** This review was for Big Rig Kitchen when it was at this location. I have not been to Fionn MacCools. Google should attach their reviews to the business, not the location. ***

Great place, exactly what you would expect from an Irish Pub. Food, atmosphere and service is great

Vegetarian options: Very few Food

Steffis open mic great party every Tuesday. :))))

Zach provided excellent service. He was friendly, knowledgeable, and attentive. The food was fantastic, and we had a great dining experience overall. Highly recommended!

This seems to be the same staff from the Big Rig which is not a good thing. Food is a as you expect from other Fionns. But I think the main negative is the service. Nice and friendly, however, I noticed the same staff with the same issues as Big Rig. Most of the time they are hidden in the back doing Im assuming waiting stuff.. but its frustrating when no one checks on drinks, check on your food. Food was slow to come.. one of the person in my table finished before the other person got his meal. No apologies. Very similar to Big Rig.. service is going downhill everywhere. It took 20 mins to get my bill as the waitress was looking at the ground when she was in the front and then disappeared while we were waving. Restaurant only had 5 tables.

Food was the worst thing and we were disappointed.

The service, food, and beer were good. But the special part was the live performance on Friday night :)

Amazing customer service! We had a great night I highly recommend this place

Food was good - decent portions and tasty. Service was a bit slow considering there was only 1-2 other tables occupied.

Awesome spot for watching any sporting events, great staff and accommodating manager. They made a minor mistake on my bill and the manager got my wife and I an extra pint, making it a very pleasant experience for us.

Great wings and the Guinness pie was good. Would recommend to people looking to watch sport games.

live music was amazing, band was called one reason. service was good and food was par for the course. Parking: maybe a little confusing when you re pulling up but tons of parking easy in and out if you have a brain

Embarassingly bad service. Server refused to write down the order. Repeated it back wrong. Insisted he got it right the second time and went to put the order in. Came back out nearly 10 mins later with a pad of paper to write the order down having forgotten all of it. Drinks took 20+ mins to arrive. The food took nearly 60 minutes and was burnt. Then after all of that the bills took another 10 minutes to get after asking for them 3 seperate times. Finally, we were the only table in the entire restaurant. Just awful. First time in 20 years that I gave 0 tip.

I have been to a number of pubs in the same plaza, and this one is my most favorite. I frequent Fionn MacCools on a weekly or bi-weekly basis by this point. I mean whats not to love about the establishment? They serve their in-house IPA which is a legacy of the last business that ran the spot, offer an exciting menu with well prepared food, and best of all, hold live musical performances performed by various talented bands. The staff have always been nice to me. The interior, while spacious, is cozy. Overall the vibe is just great, and I cant find anything to complain about. The musical performances are held on Fridays, Saturdays, and Tuesdays. However, the one on Tuesdays is called Open Mic Night, and I have yet to experience that. The bands usually start by 8:30 - 9:00 pm. Their prices are competitive with other places of the same caliber. I genuinely wish to see this relatively new joint succeed and thrive further because I can see they have been actively working to best other competitors in the plaza, some of which are already pretty good.

Amazing service, food and company

Middle of the day, only one person working, unable to serve anything but beer and wine. Long delays here s a picture of my empty water glass, which was the only thing they could serve me in the forty minutes Ive been sitting here. Management should be ashamed.

We decide to give this place a try for the first time, what a poor service! The waiter got our drinks and disappeared for 15 minutes. The entire dining room and bar no service people to be found, literally went in to the kitchen to ask for someone to take orders, where saw the multiple services people standing around chatting and socializing new generation work ethic I guess, sigh. Food was a little slow, but good tasting. Feels bad for the waitress took over our table afterwards, she did her best to please us, not her fault in the first place. Not sure ever go back, my family always liked Fionn MacCool s, Richmond Hill location is the first one with such poor services. It s in a restaurant block, not sure if the business can survive with the service quality offered.

Sasha and Josie were amazing.. went twice in one day because of them. Sasha s drinks were fire, Josie s service was amazing on point. Food was exceptional.

Sasha the bartender, and Josie our server went above and beyond to make our visit absolutely amazing and truly enjoyable. An absolutely wonderful experience. Thank you.

We had a large party booked here for lunch. While the food was alright, the service was very slow and inconsistent. Half of my plate was cold, some steaks were done more than others. I think this place is pretty new so maybe they just need to find their feet, but definitely some improvements to be made.

Went with a large group for dinner. Service was amazing. Each person in our group ordered a different dish. Presentation was on point for all dishes and the food was fantastic. We will definitely be back.

Delicious food, great portions, lovely servers and the management is awesome highly recommend

Went there for dinner with friends. Its got a great pub atmosphere. They have changed the decore from the previous restaurant. They have lots of TV screens to watch sports games. The drinks are actually on the affordable side compared to many other restaurants. Even their wines are affordable. They even have half price wine day. Right now they have Sharable platters that we ordered of the Taco and the appetizer platter that gave you $5 off a pitcher or Sangria. The Tacos and appetizers were very good. The Sangria pitcher had way too much ice and so I guess thats how they give you the $5 off by putting more ice and less Sangria. The Fiesta Salad bowl was delicious in a crispy bowl. Their little donut platter was also very yummy. Recommend it if you want something sweet. Service was fantastic. All the girls where sweet and attentive.

Great experience! Our server was the epitomy of service!

This is Richmond Hill Gem! Food, Beer but more importantly service was exceptional! Sasha was amazing as she served us all afternoon with a smile as we had a friend reunion as Kids eat free on Sunday! And she took this photo

Maybe 10 people in the place very poor service 4 of us went waited 15 min for our drinks then they only bought 2 we had to ask for the other 2 after 10 minutes if you like a bad experience this is the place to go

Very poor service time wise

No issues with staff / service.

Our recent visit to Fionn MacCools left me thoroughly dissatisfied. Not only were our orders completely botched, but it was painfully obvious that our server was not in the right state of mind high, to be precise. This resulted in a series of mistakes, from forgetting items to mixing up orders altogether. Its unacceptable to pay for a dining experience only to be met with such incompetence. Fionn MacCools needs to ensure their staff are fit to provide the service they advertise. Disappointing doesnt even begin to cover it.

Great food, awesome service! Our server kept our bellies and drinks full. The manager even checked up on us which was lovely. Listened to the open mic on Tuesday which brought a different sound to the place! But music we overheard on the patio was boring. Will definitely be back

Ok place

Great service, drinks, bartenders and the manager was very friendly and helpful!

Nice Irish pub. Live music every Friday. Food was really tasty. Service was great. Food

Not too busy when we went. The food was decent, but the main attraction was a patio that allows for dogs. Checks off the box for another place we can bring our doggo to eat with us!

Took too long to get our simple order.

Went there with the kids on Fathers day. The place was deserted. Service was terrible. We started with 3 warm Cokes, or Pepsis. With the waitress nowhere to be found, eventually I had to go to the bar to get a pitcher of ice. My cheeseburger was supposed to be plain. It wasnt. Desert was taking so long I went back to the bar to cancel it. The fact that I have to keep getting up tells you all you need to know about how attentive the waitresses are. They convinced me to wait because the desert was almost ready. Two hours we were there. Ridiculous. They also had every TV in the place on with the volume turned up. One right above our heads. Now I had been there once before for lunch. Food was good, service ok, and we were in and out in a reasonable time. I will not be going back a thied time.

Service and food was amazing ! The servers are extremely friendly - came yesterday to watch the Euro Cup , all the girls were so friendly and entertaining. Food was delicious too. Would definately come back again ! Food : 5/5

This was our first visit to Fionn MacCools and we were not disappointed. The food was very good and the portions were large and nicely presented. Our server was Jamie and she was absolutely delightful. She made us feel very welcome and was extremely attentive. We will definitely come back.

The Steak and Mushroom potpie was excellent!

Went for dinner Friday evening and had a great time! Food was amazing I had the wings, music was really nice and our waitor Zack was super nice and funny! We will definitely be coming back! Really reccomend going !

Food and drinks are sooo yummy :)

Food was great and so was the waitress, I had the buffalo chicken wrap with fries. However the portion sizes have decreased and this is the first time I was actually hungry still after eating. The amount of fries they give you is almost insulting, its like they count how many they give you.

Great place to watch a game. Josee recommended the Calamari and now so do I

Josie was our server who kept the drinks coming and so attentive throughout our long stay during a playoff game. Food was delicious and even a comp cake for our anniversary left us with our hearts and bellies full. Grateful.

Josie was the best server!

Great food great beer! Best lunch place! Lots of TVs for game nights

Arrived to celebrate a friends birthday with a group of 11 as they accept reservations for large parties. The venue boasts a pleasant ambiance with a variety of seating options. Despite being at only 40% capacity, service was lacking. We werent attended to for orders, lacked water refills, and had issues with both food and drink orders. Additionally, when we inquired about the missing order, the waitress blamed the kitchen without taking responsibility or offering an apology. The food is average bar food, and my mushroom and steak stew was over salted. To top it off, when the bill arrived, food items were added to the wrong bill. Waited another 45 minutes for resolution and again, never received so much as an apology. Disappointing experience overall. Will not be returning.

Just slid in for a quick drink and bite tonight... our server Valeria was an absolute gem. Me and my buddy were well taken care of. She made sure we were not just ok, but excellent for the whole night. Recommended me some amazing food to eat, and was cheerful and friendly the entire time!! I ended up getting the Jalapeno Popper Grilled Cheese and it was absolutely smacking. A little spicy but still amazing. The entire time Valeria was more than attentive to us and really made us feel welcome and comfortable. Fantastic experience!! 7/5 if I could!!!

This place is great and the food is amazing everyone must try the Gouda bombs they are amazing. The staff is very friendly and nice

gr8 services, beer and food. pet friendly patio.

Great food, polite staff.

We came here to this lication when it was a different establishment but we can say this is way better then the previous so far.

VIOLENCE AND A BEER AVOID AT ALL COSTS! I am extremely familiar with the property, and I will leave it at that. Ever since Fionn MacCools opened at East Beaver Creek on St. Patrick s Day of 2024, the restaurant has attracted nothing but violence and I am sickened and appalled (not to mention that the servers are unfortunately exceptionally rude, unpleasant, have not been trained properly, have no idea of what the definition of Hospitality actually means, your order takes about an hour to arrive at your table with some items even missing from your plate, the presentation looks like a garage sale, the prices are extremely high and the food is nothing but vile) not to mention that the POLICE are now at the property almost on a daily basis because of the customers they seem to be attracting, and local business have had enough and won t stand for it. They are no longer welcome in the area if this appalling violence continues. They have a responsibility as a business to do something about this violence. If they choose not to and this violence continues, they will NOT be open for much longer. My blood is boiling ever since they opened due to this violence, that also pours out into the parking lot. Going out for a nice meal takes a completely different turn when dining at this establishment. They must make the proper changes or GET OUT!

The food took about an hour after ordering and service was hard to get. It wasn t too busy, about 40% capacity. When the meal did arrive, parts of it were missing such as vegetables but the food was good. Staff was friendly during interactions but hard to get ahold of. I used to go to this chain religiously in another city but this was a bit disheartening.

Service was alright, took a while to flag someone down to order. Feels like the typical sports pub. Good food and drinks.

Watched a football game service was excellent, the atmosphere is awesome. Can t wait until I come back this weekend!

Jamie is as pleasant as she is professional. Cold beer as well. Would definitely come back again and again.

Had the best night here! Our server Sarah was amazing, funny and very efficient! The food was tasty and came out super fast! Fun and yummy drinks. I have been recommending this place to all my friends. 11/10 would recommend

We had a party of 24 which can be daunting for any restaurant, but they were prepared with 2 waitresses that got us drinks as the rest of our party arrived, took our orders, played a few music requests and even plated the dessert I had brought for our celebration. I was very impressed by their kindness and attention to our large crowd. We will definitely be back!

Came in for a friends birthday. The staff treated him like a king. Shout out to Marco!!! He was supper attentive and made sure my buddy had the best time. The whole staff was great it was a 10/10 experience

Food was sooo good and the service was great and quick!

Best place I ve been to! Atmosphere was fantastic the steak and mushrooms was delicious, perfectly cooked to my liking. Would definitely recommend this location with such nice staff. a great choice to visit!

We were looking for a spot to watch ufc fight and a friend of mine recomehded this irish pub. Tbh for my first experience, its a solid 4/5. Place is clean and spacy, lots of tv screens, drinks were good, food was good but chicken wings couldve been better. The place was busy, thank you Valeria staff member for hookin us up.

UFC 300 was crazy !!! Happened to go to Finn maccools as a last minute resort. Wow, first time in a pub but amazing experience!!!

Went for St.Patrick s Day and had an amazing time! The staff are super friendly and the food is great. Love this place!

Celebrated daughters bday here. Sasha was very attentive, helpful and pleasant. Food tasted great and portions were generous. Thx!

Nice bar, foods are ok. Service was friendly. Nice place to chill with friends.

Just came to the newly opened Fionn MacCool s in Richmond Hill. Being a big fan of Fionns, it did not disappoint. The food was great and the service was super friendly! Shout out to Josie and Daniel for looking after us! Definitely recommend this place if you enjoy Irish pubs!

First time there and we enjoyed it Our server was friendly and knew the menu well Clean and fun atmosphere Fish tacos were amazing...great portions Food : 4/5 |

Was a nice space, I believe it is new. Staff seemed very helpful and friendly - they made food suggestions that were helpful. The food options available were varied, from pub fare to some specialty items, and the ones I had were very good. Would go again. Vegetarian options: There were vegetarian options listed and shown on the menu in all the main categories. Dietary restrictions: The menu listed items that were free from gluten and/or vegetarian. Parking: There is a large parking lot with a lot of spaces. Parked without issue.

Granted it s a newly opened bar, but you should change the beer lines out from the previous craft beer bar that was there before. Know one wants to drink a Budweiser that tastes like orange. I ll be back

Very good brisket.

Not good as expected

Came here for a late dinner. Place was quite busy when we got there not so much once we left. Parking was crazy. Shared some calamari and a pizza for the table both were quite good. Decent portions for all entrees even the fish tacos were quite big .see photo and that was from the appetizer menu. The smoked steak left a bit to be desired. Pulled pork and braised beef were both hits might ask for sauce on the side. Fish and chips were ok. Fish tacos ok Mashed potatoes were quite nice. Parking: Parking is crazy after about 6-7pm on Friday and Saturday nights. Get there early

Great beer, food was OK, fun to watch the hockey game.

The food quality was subpar.The service was a total letdown. It wasnt even busy, but no one bothered to take care of us. Kinda disappointing, to be honest.

I like 3 brewers, same location but change name? better than Big Rig as beer not taste as fresh .

Cool place, were 3 tables and slow service. Food was ok. Beer was great!

Delicious! I love the food here. They know how to cook a steak! The staff is friendly, and the service is fairly quick. I go here with my coworkers for lunch and really enjoy the atmosphere.

Nice place to be with friends and play games!

This place was amazing. I decided it was time to try something new here, and this place had just it. It really makes me feel so good about everything. The fish and chips I really liked in particular. This is an amazing place, definitely would recommend.

Good food and atmosphere .. server is the best ..

Place is nice, good craft beer and plenty of TVs to watch games

Stake Frits Classic Burger Chicken platter Korean salmon bowl Onion rings Fried Calamaris Everything was sooooo delicious Was not a big fan of the buffalo chicken pizza but that s only me and they took it out of the bill Staff are awesome specially Christina

This is your average bar with meh food to be honest. We tried their pizza, poutine, burgers and brisket and the best thing were the brisket. The other foods were just average. We tried a few of their beer on tap and those were pretty good! The entire experience was nothing to write home about though....

Great Cobb Salad

Everything was almost perfect. The food, the server was amazing! He did a very good job, Just I didn t give 5 stars cause I think they were missing servers? Maybe? It felt they were short of staff cause It took long to get our food and the bill. I will come back to try the brewery lol and for the food

Don t get seated next to windows in the winter. There s a draft. We froze. Even our plates froze. We went and found a server 20 min later asking to move. Moved to other side of restaurant. Quickly warmed up. Was finally able to take our coats and mittens off. Waited 1.5 hours for food. When I politely was trying to pay our drink order and leave miraculously my husbands platel showed up, told I needed to wait for mine. He was halfway thru my meal before I got my sandwich. It was obvious person went to kitchen to quickly slap one plate together to buy time till the sandwich was assembled. Neither was good. Husband s plate seemed barren. Lack of food for a $40 plate. Pics are deceiving. I saw more plate than food. The mashed potatoes was actually powder potatoes. Staff was nice but very disorganized. Servers didn t seem to have sections. We felt neglected. Music didn t seem to match restaurant atmosphere. Felt like I was at a country/sports bar, but the music was like I was at a resort in Cuba. Very disappointed. I shouldn t have left a tip cause we didn t have a server. Never going back. Should have gone to The Keg like we originally planned

During my recent visit to this restaurant, the quality of the food and service stood out, but the overall management left much to be desired. My friends and I dined there last Saturday, expecting a quicker service given the less crowded setting compared to neighboring restaurants with 40-minute waits. However, we encountered significant delays in being served, which I attributed to the visibly understaffed team. No bartender was present, adding to the waitresses workload as they juggled drink orders along with their regular duties. The menu primarily offered pub food, which typically doesnt require extensive preparation time, yet our appetizer alone took 30 minutes to arrive. Despite these challenges, our waitress displayed exceptional professionalism and kindness. She acknowledged the service delays, graciously comped our appetizer and a few drinks, and even prepared mocktails for us before we departed. Her efforts were the highlight of our experience and she undoubtedly deserves recognition. However, the overall management seemed inefficient and chaotic, detracting significantly from our dining experience. While the food was enjoyable, the extended two-hour stay due to service issues was unreasonable. Regrettably, I don t plan to return unless there are changes in management.

Would have been 5 stars but service was slow. Staff were very friendly though.

The barbecue platter for 5 was superb. The beer fantastic. Very friendly helpful and attentive service. Would not hesitate to recommend highly.

Great menu, lots of options. Beer was good, staff was friendly.

Not impressed with this establishment. The food was pretty bad. Service is fine and the beers are good as well. Had the Southern fried chicken and it was the worse one I tried. My wife had the fish tacos and they were fine. Food

Good food, friendly staff, horrible loud music. Need some classic rock

Food was great. Our server was not really in the mood of serving us though. Never saw her smile, and she immediately left us after dropping the cups/dishes down and leaving us to arrange everything on the table ourselves, doing her job like a routine. We didnt mind it and thought it was kinda interesting.

First time here and it was an excellent experience food was good service was good. Hope to come here again to bad the one up down the street from me closed on mavis we used to go there all the time.

First time i came with my family and we all loved !! nice staff , cold and delicious foods !! Veryyy good make us very happy

We went only for drinks, did not try the food. Tried the rose sangria and beers - the drinks all tasted quite watery unfortunately. Service however was good! Servers checked in with us every so often and constantly refilled waters. Seating was also spacious and comfortable. We were able to get a seat pretty quickly on a Saturday night.

First time here. Visited this restaurant as a large group with many kids. Everyone loved their food. Our server was very friendly and accommodating. We will come back.

It was great and nice staff there

I like this restaurant and its atmosphere.

Great bear, brisket is mostly fat (you pay $36 for mostly inedible fat), service is great, over all, lovely but food quality needs some attention.

The foods are good.

Food is amazing! Very tasty!Ive been many times and always get something different, want to try everything on their menu! Came back on December 2 2023, had the pleasure of meeting Isomi waitress in training, just wow! So attentive and loved her joyful personality! She was actually better than our waitress lol ! I dont think Isomi needs anymore training lol she was awesome!

Food isnt worth the price Ive feed better brisket to the dog. Its sad to say but Canadian restaurants cant cook brisket.

An interesting place to have fun with friends.

Amazing!!!!!!! Best meal I ve had in a long time!!!! Don t miss this spot!!!! Vegetarian options: Veggie options even at a smokehouse! Cheese pizza IS A KNOCK OIT Food : 5/5 |

Great service, good food, and the selection of beers looked delicious even though I dont personally drink. Everyone else enjoyed them thoroughly!

This place is amazing! Great food, great beer. Service is 15/10, staff is amazing. The manager should own this place because he is so amazing and passionate! Best place to eat in Richmond Hill!!!!!

We had our work holiday party last night at Big Rig (over 20 people). The Staff, Drinks (Wide Variety), Food (Options, Taste and Portion Sizes) were All Amazing! Thank you so much for making our night a great one!!

Good gathering experience

Food Sucks but Christina took good care of our party. Had a good time other than eating

I guess that explains why there were no other people in this establishment other than our group, celebrating a friends retirement party, major overhaul should take place to save it

Beans on the side? Do it. They are 100% cooked, seasoned and even added sauted onions ! The fries have season as well! Holy moly do it. The beer is perfect, the staff is super friendly and the washrooms are clean. I can no wait to go back !

Cool spot...good pizza!

We Chose Big Rig to host our Engagement Party and they were very accommodating. Ari was very helpful in assisting us develop specialized menus and ensured that everything was set up when we arrived. Staff went above and beyond in their service, and the food as always was loved by all. They helped make the day very special. A Big Thank You to the Big Rig team, I would recommend to all.

Good place to drink beers with friends and family

We had our company xmas party here and everything was great! Tons of great starters were enjoyed by all, the mains were great, I would especially recommend the brisket which was particularly delicious thanks to the awesome BBQ sauce they used. The place was busy but they managed to keep up with our large group!