162 York Blvd, Richmond Hill, ON L4B 3J6, Canada
Whether you're dining around our table or yours, make every occasion a special one. Visit our website to book your table or order takeout online.
A First-Class Steak House I had an enjoyable lunch here on a bustling weekday. Despite the large lunchtime crowd, I was promptly seated in the lounge area. While the lounge doesn’t have the same cozy, upscale vibe as the main dining room, it’s a good spot for a relaxed, casual meal. The decor is modern and elegant, with a stylish urban feel. I went with the Keg Classic meal, which includes a starter salad and a side. I chose the Caesar salad, which was light, fresh, and flavorful. A warm mini loaf of fresh bread with whipped butter came alongside—nice touch. They don’t skimp here. (Note the picture I included of the bread is missing the quarter I ate!) I ordered the 10 oz filet mignon (sans bacon) for my main course, paired with fries, mushrooms, and grilled vegetables. Everything was absolutely delicious—the steak was cooked perfectly to medium and seasoned just right, and the entire meal arrived piping hot and fresh. What a treat. Though I was too full to indulge in dessert, I ended the meal with a cup of coffee. The service was excellent throughout—efficient, friendly, and attentive. My waitress was terrific, and I wish I had known her name to give her a proper shout-out (I was at table 108 on Dec 18 at 12:30 p.m., in case the restaurant wants to pass along my thanks.) With the current tax holiday, my total came to $95 with tip—not cheap, but worth it for such a first-class meal. I’ll definitely be back!
Best steak I've ever had in Canada. Excellent staff and lively ambience. Strongly recommend sirloin Oscar. Definitely coming back.
Came here for our anniversary dinner and had a delightful experience! The ambiance is pleasant for a steakhouse and so is the service. We got the peppercorn steak, prime rib steak and the calamari to start. Calamari was crispy and the mixed peppers added to the taste aspect of the dish, I appreciate how it comes with two dipping sauces (one sweet and one chili) which added two different flavours to the plate. Additionally, the steaks were cooked perfectly and the mashed potato’s were phenomenal. As you can see in the prime rib photo, we ordered onion rings as a shareable which did not meet our expectations (tasted straight out of the freezer) to which our server took away without charge. Complimentary bread with butter is provided along with a specialty dessert if celebrating a special occasion. The atmosphere of this location creates an intimate space and while my partner and I felt stuffed in a side table beside a large party, we were still able to enjoy our experience here together.
One of THE BEST Keg I’ve been to Food quality was FANTASTIC! Great portion for price Dino is a FANTASTIC waiter Quick service, made changes ASAP and got all the orders correct
The Keg Steakhouse + Bar was a superb experience overall. The establishment has a select few vegan options to choose from and a variety of vegetarian options. The staff were friendly, professional, and answer questions well. The services were excellent and genuine. The cusinines were well prepared, the ingredients appeared fresh, and of fine quality. This is a highly recommended spot for vegetarian and vegan communities.
I recently dined at The Keg Steakhouse, and the experience was absolutely fantastic. From the moment I walked in, I was impressed by the warm and welcoming atmosphere. The food was cooked to perfection, and every bite was a delight. What really stood out was the exceptional service. Im really thankful to the manager here. And im also very sorry for the issue. I encountered a minor issue during my visit, but the manager addressed it immediately with professionalism and efficiency. The staff’s attitude throughout was top-notch—they were attentive, friendly, and genuinely cared about ensuring I had the best dining experience possible. The combination of delicious food, excellent service, and prompt problem-solving truly made my visit memorable. I will definitely be recommending The Keg to friends and family and look forward to returning soon!
We were craving a good steak and the Keg met most of our needs :) The fresh bread and garlic butter spread were delicious. The bread was freshly baked, soft and went well with the smooth garlic butter :) The calamari was good. It was crispy on the outside, as well as being tender and moist on the inside. Would definitely recommend. The rib steak (12 oz) with garlic mashed potato was awesome!!! We got the rib steak medium rare and it came out perfectly. The rib steak was tender, juicy and nicely seasoned. The garlic mashed potato was creamy and delicious. Would definitely recommend the rib steak :) The top sirloin (8 oz) with twice baked potato was okay. A bit of a disappointment for us. We ordered the top sirloin medium rare and it came out as medium rare. However, we found this top sirloin to be on the tougher side. It wasn’t juicy and tender that we remembered from having a medium rare top sirloin in the past. Also, the twice baked potato was okay only. The Billy Miner Pie was awesome. A great ice cream pie :)
I am deeply disappointed and frankly outraged by the experience I had at this restaurant for my birthday. What was supposed to be a celebratory evening turned into an absolute disaster, and the level of service we received was completely unacceptable, especially given the prices we paid. It all started with the Caesar salad, which was an absolute insult to serve. The lettuce was wilted, black, and clearly days old. It was inedible, and when we requested a replacement, we were brought another salad that was just as bad. The fact that this restaurant thinks it’s acceptable to serve such low-quality food is beyond comprehension. The service was equally atrocious. I ordered a soft drink, and it arrived without a straw. I had to wait 30 minutes for the waiter to bring one, by which time the ice had melted and the drink was ruined. This kind of neglect is unacceptable in any setting, let alone one that charges premium prices. The main course was where things went from bad to worse. We ordered steak with lobster, expecting them to be served together, as any competent restaurant would do. Instead, the steak arrived first, and the lobster came 15 minutes later. By then, the steak was cold and unappetizing. This is completely inexcusable, especially for the price we were paying. The final insult came with dessert. After serving it, the waiter vanished, leaving us stranded. I had to physically get up and search the restaurant just to find someone so we could pay and leave. This level of disregard for customers is appalling. For a restaurant that charges what you do, this experience was a complete rip-off. I expected a high standard of service and food quality, and what I received was far from it. This birthday dinner was ruined, and I deeply regret ever choosing this place. Rest assured, I will be sharing this experience with others to warn them of the poor service and unacceptable standards here.
They didnt give me butter for my take out order.
Great location!
Great atmosphere magnificent servicer and exquisite company. Makes for a some magical memories.
It was pretty busy and a bit loud. The food was delicious! We were celebrating an engagement and our server brought an ice cream cake for us to share. Nice gesture! Dietary restrictions: I noticed gluten free options
big fat juicy meat thats tender but raw on the inside. it was dripping blood when i cut it open. i think i was a bit too exoited putting that big juicy slop of succulent meat in my mouth. i savored every little bite of it like it was my last day living. the meat was calling my name. i think it said pinaple man
Guess this is a rare or medium rare? Lol Environment is good, service is good, food is nice. Ordered medium rare blue cheese filet. Come too rare. If you dont like rare meat, ask staff to recook. They are nice.
What a great night. Amazing food. Thanks for another great birthday!
It doesnt matter what Keg you visit, the food and experience will be tops.
I had an experience at this place that I ve never encountered before. I made a reservation for 7 PM but didn t get seated until 7:25. After placing my order for drinks and appetizers, it took another 30 minutes for them to arrive. Once I finished my main course, I asked the server to bring us another round of drinks as I stepped out for a smoke. When I returned, though, things took a turn. My table had already been given to another customer, and all my drinks and food were gone. I asked the server what happened to my table, but she couldn t explain and seemed confused. A manager approached me and explained that they made a mistake and couldn t offer me my seat back or another table. I was left with no choice but to pay my bill and leave. To top it off, I had to pay the bill while standing in the middle of the restaurant. This was the holiday experience I felt compelled to share with you all.
Chair in passage way is a Tight squeeze as patrons and staff bump my seat
A great place to go for special occasions
Very tasty but pricy Parking: Parking is packed had to park a block away in the snow Food : 4/5 |
You can never go wrong at the Keg!! However, I had the lobster bisque, and I found that it was missing some chunks of lobster.
I was there last night for my dating night and the New York steak quality was so bad and YOU THINK WHAT DID I FIND IN MY CEASER SALAD???? There was a COCKROACH in my salad and it was unbelievable. Shame on THE KEG Food : 1/5
Our group got together for dinner in honour of a late friend. Our server , Randy, made a hard night so memorable! He was patient, kind, and kept us laughing and smiling. He also made sure our cheesy garlic bread was baked to perfection! From all four of us, thank you Food
Best steak ever!
The New York steak was fantastic perfectly cooked! I also really enjoyed the Caesar salad and all the appetizers; they were fresh and delicious. Great experience overall!
Our server was amazing! Totally on the ball, went above and beyond at every chance. Forgot her name, but she knows the beets are not a crowd favourite food was good. Keg is always dependable for consistently good steak. Would go back.
My wife had the roast beef classic which was chewy and cool in temperature as were the vegetables. I had the filet mignon classic which was good. The vegetables were cool, especially the mushrooms. The included beets although cool were delicious. The bacon wrapped scallops for an appetizer were good but a little overcooked. Re service, the main course arrived before my wife was finished her salad which made it awkward on the small table we had. Otherwise the service was good. Sadly, it looks like The Keg is having problems. We were in Brandon, Manitoba in August and the roast beef was chewy and the salad included the little sticker thing that holds a store bought salad bag together. Another Keg location experience last spring was similar except for the salad thing. The steaks and roast beef used to be outstanding at all the locations we went to and we used to look forward to going there for a nice meal. They charge a lot but its worth it if the food is good. This is the third time and out for us. We wont be going back. Looked at what might have happened and noticed they were bought out by Cara Operations (Recipe Unlimited) awhile back. Maybe thats got something to do with it. And finally, it appears that there are some diners out there that think that bringing their screaming infants out to dinner at a place like The Keg is somehow ok. Get a babysitter for goodness sakes or stay at home. On re-reading this review, Im wondering why I left a tip.
Underwhelming, overall. Well below expectations based on past experiences. Very plain starter Caesar Salad with 2 croutons and drowned with parm cheese, onion soup with the cheese submerged, highly chewy 14oz. roast beef, but well cooked veggies. Waiter thorough, but completely botched the bill. Highly overpriced to boot!! To compensate, its a fun atmosphere to relax in, let loose and enjoy great company.
Jayden was beyond amazing!!!! Thank you soooo much for the amazing service. You made my girlfriends bday an amazing and a memorable one. Thank you sooooo much
Nice Keg restaurant. Everything was pretty much to be expected. Was very busy on the Saturday night and had to wait a bit for our reserved table.
Amazing experience! BIG shout out to Randy, our server for that night! He was amazing, told us all the deals, recommendations, and he was very friendly! The place was great, all the staff were amazing and very friendly. I would recommend this place specifically to family and friends. Not to mention and as always, food was great
Top sirloin, Prime rib and New York strip lion three very different steak done very nice but one of them slight over done so took of a star but the service was exceptional. We were seated too close to the kitchen entrance so foot traffic were busy even on a Sunday evening.
Food was amazing. Accommodated my allergies beautifully. Bathroom was a bit dark and therefore hard to see and the water from the faucets is a bit aggressive. But after renovations, this might be something theyve not had the time or ability to address. Dont let this deter you from going! Wait staff was funny and charismatic. Dietary restrictions: Chef and manager both came out to check on my allergies, point out any potential cross contamination and offered a substitute at no additional cost to make up for the items I could not eat safely.
Always great service at this location and good vibes.
Always good!
I ordered a pour of scotch and asked for it neat and they brought me it mixed with ice. I told the waiter neat means no ice and he just nodded like oh ok thanks for the info . Didn t need him to bring me a new one but it would have been a nice gesture if he at least asked or apologized. Unbelievable.
Zena s service was impeccable! She was just an extra mile throughout our dinner and made our experience a better one :) she offered us complimentary coffee too.
Zena provided outstanding service, with a warm demeanor and keen attention to detail. The food and ambiance were fantastic, and her thoughtful gesture of offering complimentary coffee made us feel truly valued. Exceptional service like hers is rare and deeply appreciated! :)
This restaurant is so busy on Saturday and need to book ahead. The food is OK but a little pricy. The worst is the parking facility, the parking spaces are not enough for the restaurant. It took me 20 minutes to get a spot.
We had a phenomenal time dining at The Keg. We were served by Yorel who was fantastic, on top of everything, and all of his recommendations were on point. I had the Camalari for appetizers and the Duck Confit for main and they were both delicious. Would give more stars if I could!
I have always had positive experiences at this Keg location, but my visit on Friday, November 1st, left me extremely disappointed. My friends took me out for a steak dinner to celebrate my birthday, and I ordered the prime rib, which I ve enjoyed many times before. Unfortunately, while eating, I encountered several hard pieces, including what appeared to be a cracked beef bone. I would not expect steak to have this but stuff hapens. This resulted in a chipped tooth and bleeding. I informed the waitress, who promptly brought the manager over. While he did apologize and offered his business card for potential reimbursement of my dental expenses, I felt there was a lack of clarity on how such incidents are handled. What truly upset me, however, was the behavior of the staff as we were leaving. I overheard servers making jokes about my situation, which I found unprofessional and disrespectful. While I understand that humor can sometimes diffuse tension, it should never come at the expense of a customers dignity, especially after an unfortunate incident. I hope the management takes this feedback seriously and considers improving their customer service training. I want to continue enjoying this restaurant, but it s essential that all guests feel respected and valued.
Great food and setting as well as attentive services!
prices have gone up... again. Food is great and so is service.
My bff, her husband and myself usually go to the one on Yonge and Sheppard for the past 7 years where my bff and myself to celebrate our birthdays (March). However my bffs husband wanted to try the one in Richmond Hill so the fall special (baked brie) gave us the reason. The hostess who seated us told us that this place was just renovated and yes they have the baked brie. Though this one is with cranberry sauce where the old one was made with pesto. And it was delicious. Too bad its only seasonal. We also ordered as always the crispy cauliflower and garlic cheese toast. Also delicious. We all had the filet mignon and again, as always was so tender, juicy and delicious. Couldnt finish them so we took the rest home. As a treat I always take home the prime rib and just finished some of it and it also was tender, juicy and delicious. I ordered 2 desserts, Billy Miner Pie and Creme Brule, had a taste and also took the rest home. They are so good. Obviously I love doggy bags. Mark our waiter was absolutely amazing. Kuddos Mark. More than likely we will probably be celebrating our birthday at this location. Wheelchair accessibility: I use a walker so this is very helpful.
The food was amazing, the atmosphere was nice. Only negative is that we had a reservations and still waited about 1 hr.
Great service, loved the Grand Fashion cocktail.
Perfect steak in very nice place for dinner, excellent service and very professional staff.
Best food spot in Richmond hill. You know what you re going to get when you go and the food is always exceptional. If you go and sit at the bar, make sure to ask for Elisa. She makes the best cocktails.
They ran out of prime rib during dinner service at 6pm.... How? The food here also isnt as good as other locations. Service was good though.
Great place for steak and good wine and apps without killing the budget
Just had a good time with family. Service was great and food was amazing. Just the waiting area is a little crowded.
The price doesnt commensurate with the quality of cuts and preparation. Meat should not be charcoal dry on the surface. No one likes to taste charcoal. Parking: Big enough
Great service from all staff.
We had an amazing time like always. Although it was really busy but the service was really good.
Although food at Keg is always decent but service at this location was rather disappointing. Especially this guy at the front told us that having a reservation won t work as there is some type of glitch and open table isn t linked. So we waited for about an hour and after talking to another lady we found out that the reservation works and I have no idea why that guy said something different. We waited for so long and they kept taking people in with reservations!!! We had one too but was told it was busy and reservation is not working. Totally unacceptable!!!
I celebrated my birthday yesterday at the Keg Richmond Hill with my 3 siblings. My experience with two waiters was a nightmare. The waiter put my plate halfway from the end of the table the whole contents almost fell off on my lap. It seems likely that he did it on purpose he seemed to be annoyed when the heavy traffic made everyone wait although they ordered wine and appetizers beforehand but have delayed the main course, as they waited for my arrival. he was not inhibited in showing his disappointment. Then one of his colleagues elbowed my head and makes it look like an accident. No apologies whatsoever and I caught them smile at each other. I let the waiter know my anger since I always have good experience with all the other locations that I ve been to.. To work as a waiter, you must like your job and people. Our head waiter at the end was imposing a 20 percent gratuity by demanding it few times. What a brute. He s taking advantage of the fact that we were all seniors. Our children were horrified with our experience . Luckily, the guest service manager named KRISTALENE BAUTISTA INTERVENED AND PERSONALLY APOLOGIZED. She s very capable as a manager and we left feeling much better. But those two waiters? Were obviously not well trained or just bad persons.
Been to the keg 100+ times. This time was different. Took too long to be seated. Waited an hour for a starter soup. Garlic mashed potatoes were inedible. Least you could have done was offer a discount.
This review is based on 5 visits to this location. 1. The restaurant management seems to be disorganized. 2. There seems to be a confusion on why youre here in the first place. This is a restaurant, and I would like to eat here. How about we start with a welcome. 3. Takes forever for the welcome staff to communicate with the server staff that there is indeed a new patron here. 4. It takes forever to get your food. 5. It takes forever to be allowed to pay your bill. 6. The food is good. 2 / 5 stars. The kitchen and ingredients saved it from being a 1 star.
A great place to eat with friendly staff and great food
Have been to the Keg since I was a kid and one thing I love is that it is always consistent. I ve sat in the lounge a couple times at this location and the servers have always been wonderful. Food is always exactly what I expect/want.
The place is a bit cramped, but the waiters are very enthusiastic. The appetizers, salads and steaks are of a very high standard, with the steak being the best. The price is reasonable. The store is quite busy, and you have to wait for a while if you dont make a reservation.
Exceptional service from Dino! Thank you so much. He was incredibly professional, friendly and attentive. Food and ambience was excellent too! I havent been been to the Keg in years but this experience made me reconsider. I will definitely be back.
Great food and service!
Worst service ever Weve been told to leave with no reasonable reason. They are following weird rules regarding the amount of bottle of wine per person Manager had no rational arguments to refuse us service Will never go there again
I got the 18oz prime rib with mashed potatoes. It was DELICIOUS! ABSOLUTELY RECOMMEND for the meat quality and good service.
Great place and superb food. Cooked to perfection. Waiter James was great. On the ball, never kept people waiting. Engaged with us. Well worth every dollar spent.
Great service, great food at reasonable prices
food was fantastic, server was awesome
The steak was delicious, and so were the sides. The cocktails werent as good as Id hoped, but perhaps the ones I chose simply werent to my taste. The atmosphere was nice, and the service was alright.
Even though the whole restaurant was empty they couldn t accommodate my fathers seating was told they were reserved the restaurant stayed empty and my fathers back pain was a problem the whole time
The keg is always great. Friday night was slammed there. Our reservation was not available on time but not a long wait. Food is always good. Uet to have a bad meal here
Everything about our experience was great. My only complaints are that the lighting is dim when it comes to reading the menu and it s always loud (not that you can do much about the din being created by all the other customers). Dietary restrictions: My wife has a serious allergy to nuts of any kind. The Keg is always very good about looking after her safety.
Always the best
The service and quality is outstanding in this location! Yorel was exceptional! I originally ordered a different cut if steak that I ended up not liking (my own fault). The kitchen manager replaced it to a different cut free of charge. I ended up ordering the New York steak and it was one of the best ones I ve ever had!
I love my blue rare steak!
Bad quality and expensive
Good food, excellent service!
Will always leave a 5 star review at the Keg but sadly, not this time. Shared a Rib steak and a bottle of wine with a friend. Steak was cooked to a perfect medium rare. Issue was the Lobster Bisque - last time at the Keg, it was creamier, thicker and had some Lobster bits. This time, very watery, no lobster bits - regret paying $14 x 2 for this (for who ever was in charge of the soup on Wed 28th). Also, paid for a house salad and had some flavor but the salad was really soggy. Still, our server was great, but the Lobster Bisque really ruined the meal for us unfortunately.. Should have taken a pic of the soup but would be hard to tell how watery it was from an image..
Had wonderful service here. The server was amazing. Kept checking on the table to see if we needed anything. Was very polite and kind. The food is always amazing. You can never go wrong with the Keg. Always a great atmosphere :) Food
Busy place. We had prime rib, steak, lobster crab. Everything we had was great. We enjoyed the dinner very much. Definitely we would go again.
Every time I come here, I am reminded as to why I stopped coming. I used to really like the chain, but sadly, its lost its luster. We were a group of 5. Our server was not very attentive, Out of 4 steaks .. only one came out correctly and to be honest with you they we all quite bland in flavor. They could have been a bit more generous with the fries IMO. Personally its not horrible but not the experience we hoped for for the kind of prices we paid as a group.
Steak is good
Really its a -5 restaurant. Ive never in my life reserved and had to WAIT for a table. Whats the point of a reservation then? We waited patiently from 7:30-7:45 and sat down at a table they claimed they were cleaning but still had food on it. It was then 8:00 and not a single soul came by to offer even a hello. I got up and left obviously so I bet they still havent came by that table. Im a mom of twins and have only 4 hours in a week where I can come out with my husband. Today is our anniversary and now we are returning home without a meal and having to pay our baby sitter for coming to this incompetently run establishment (there were so many empty tables that no one was cleaning and 5 hostesses and hosts waiting to seat about 20 people) Dont even waste your time and come here - your better off at McDonalds.
It is a nice restaurant chain with good service, food and atmosphere. It is a bit pricey otherwise just fine.
Very bad experience,
Ive been coming here for over 15 years and it only took one time like this that I will never come back. Our waitress was awesome atmosphere was mediocre at best. However that said they need to fire the chef how does it take three times to redo a simple medium fillet steak and you still cant get it rite. My wife had her dinner and it took them almost an hour to get mine right but still couldnt. I gave up the third time all they did was refry it and burnt the sauce on it. The carrots were charcoal black absolutely disgusting even the table next to us couldnt believe how disgusting it was. I do believe after 15 years I will never be back they should have compt my wifes meal as well as mine. Even the couple beside us made the same comment. You guys should be completely embarrassed especially when people in this day and age are spending money out at your establishment. We will not be back.
Really nice venue. The food at the Keg is amazingly reliable.
I love their steakes and also their side dishes they are always perfect
Perfect restaurant for all occasions Staffs are so kind and friendly Food is perfect as well Food : 5/5
What a great place to eat a good steak for a decent price. We had a nice evening myself,my wife and son. The server Yorel was really nice and did a fantastic job. It was pleasant to be serve by him. Thanks again to the keg.
Standardized food quality among The Keg restaurants. Friendly server, Andrew. The couch seat is a bit tight for a group of 4. Parking: Availability of parking depends on the time of your arrival. There are ~10 restaurants in that square, which will be populated during lunch/dinner hours.
Server was amazing!
Rebecca our waitress was very good. She welcomed us with a smile, asked if we had any allergies, reviewed the menu. She was quite knowledgeable and explained the summer lobster menu, which motivated my son to order lobster. Rebecca was attentive and came a number of times to check on us. It was a pleasant experience.
This KEG steakhouse is decent overall. The flavours and tastes are acceptable, the service is about average, and the atmosphere is fine. Parking: Free and a lot Kid-friendliness: High Chair offered
I was extremely disappointed with the service at this KEG location; it was our worst experience at any KEG restaurant. We called ahead to make a reservation, specifically mentioning that we had a baby with a stroller. However, upon arrival, the receptionist seemed surprised and claimed that they had difficulty accommodating strollers, stating it was a fire hazard. When we explained that we mentioned the stroller in our reservation, she demanded to know the name of the person who took our reservation, which felt accusatory and unprofessional. Despite having a reservation, we had to wait a long time before being seated outside in 31-degree heat, in the worst spot possible next to a service table. This ruined the experience for my entire family, and everyone lost their appetite. I ve always enjoyed The KEG for its menu and ambiance, but after this incident, I doubt I ll be returning anytime soon.
Not bad.
Probably the best Keg I have been to across GTA. Have been coming here for over 10 years and the Service and quality of food is top notch every time. They are very efficient at seating tables and controlling wait times. I recently had a horrible visit to the keg in niagara at the embassy suite, glad came here immediately upon returning to Toronto to make up for that.
We really wanted to eat a big jussy steak and of course the first restaurant we think about is The Keg. Unfortunatly our steaks where not cookie the way we asked but they took them away and gave us an other one no probleme.
Don t make reasonable requests if you want to be kicked out by the manager! They were extremely rude, cold and disrespectful. Please save your money and go to another restaurant.
My family and I went for dinner but instead, our plans were abruptly interrupted by the rudeness of the staff and specifically the manager. When we asked to sit somewhere else that was not near the side door with all the trash, the hostess was incredibly rude and showed attitude towards me. Afterwards, when we noticed she was making vulgar remarks about our family, we asked to speak with her manager and she started crying. The guest services manager was an incredibly professional and respectful person who apologized immediately and tried to help resolve the situation. Unfortunately, he was cut off by the manager of the restaurant who told my family to be quiet and used all his efforts in disrespecting my family and telling us that we were in the wrong for making polite requests. In the end, no apology was given by the main manager and we had to dine at Joeys where we were greeted with warm smiles and excellent customer service. You will spend the same amount of money at both of these places but if you value respect and having a good time, I would suggest you take your business elsewhere.
Properly prepared by strip steak. Excellent friendly service.
Everytime I visit the Ontario area, I go to the KEG. Great food. Great service!
Went last night, sat in a lounge booth. Asked the waitess Hazel to clean the booth seat as it was pretty dirty. 5 seconds later I saw her making a comment to her colleague at the bar regarding me asking her to clean the booth seat. I know it wasnt very positive as her colleague looked at me in surprise that I witnessed her colleague making a remark about my request. Not to mention how dirty the glass and handles were on the front doors entrance. We found our service to be quite pretentious and fake trying to work towards a good tip. Ive been going to the Keg for 35 years. We wont be going back to this location.
We made a reservation for 3:15 on a Sunday, 15 min after opening. We were a little late, like 25 min to find out that our reservation was cancelled after 15 minutes and we were given a lecture by the girl at the front that we had to call them if we were going to be late. The restaurant was pretty empty, we were the only ones at the lobby and there were maybe 5 people inside. The made it a big deal to see if they accommodate us. They did and the food was great as usual, our server was super friendly and helpful, but the greeters definitely had an attitude and started on a wrong foot. I would understand that at 7pm on a Friday night when the dining room is full, but at 3:40pm on a Sunday with a nearly empty restaurant - give me a break! It barely started to fill up by the time we left a couple of hours later. Generally The Keg is great, but this specific location - not so much. Note to management - please train your staff to understand that theyre not doing your customers a favor by letting them in - we pay your salaries, duh! Seems like a difficult concept for them to grasp.
The service was excellent! Our waiter was the best in the entire place,! He was very pleasant and friendly and most of all attentive! The food was great and our steaks were perfect! Couldnt have asked for better considering it was my daughters birthday and we were given a delicious dessert to boot!! Well return on a special occasion soon.
PERFECT!! My wife and I went here for our anniversary dinner. We ordered the Top Sirloin steak and the Lobster & Crab Oscar. The food was served piping hot, was cooked to our requests, and was delicious. The server (Idean) was polite, attentive and very helpful. 10/10 for service! We also received a complimentary cake for our special occasion. We will be returning for other special occasions! Bravo Idean! I would definitely recommend a visit!
The food is always good
Celebrated a birthday with friends and had a great experience with friendly staff, tasty and well cooked food, and good vibes. The Keg stays consistent with their steaks and they were so kind to bring us a slice of cake!
Service was great and accommodating, friendly environment, delicious food. Another great experience as always, cheers!
Good food fast and friendly service
Brought my parents here to celebrate their anniversary and my mother s birthday. We re super grateful for the amazing experience provided by our server Arshai and the rest of the team! The attention to detail here is superb, Arshai was constantly checking up on us making sure everything was going well. Between all other upscale dining experiences I ve been to, I ve never seen a server better than him. The food was great, steaks were cooked perfectly how we asked and there was even a complimentary cake slice which won the night, I d return for this alone! Overall a very pleasurable experience.
Very disappointed with service, we talked to manager Rishi Raymond and told him about our experience, he went back and tell our server that we were not happy with service And food. Next thing the server came back With attitude And through the bill on the table. Very rude and unprofessional, both the server and the manager. I wont be going back there.
Very nice atmosphere. The food is excellent. We had the prime rib, it was excellent. The staff were very friendly.
My family went to this restaurant years ago before covid. Today we decided to go back. We were not disappointed! The food was so delicious! The service was the best I ve seen!! Our waiter ( name Ash?) was fantastic! I would 11/10 recommend this restaurant!
Awesome. Always a great experience at the Keg. Parking: Fair amount of spots in front. Tons of spots behind. Wheelchair accessibility: 2-4 wheelchair accessible spots.
Fantastic service! One of my go-to places for steak.
Im not one to complain and I never had a bad keg experience in my life untill this past Friday. We had come in for a dinner as a couple got seated after 15 minutes it was busy Friday evening . We had ordered our drinks and apps and it took about 30-40 minutes to have water and our beverages over our waitress came over a few times apologizing something about the bar . We had ordered also a lobster bisque but it was honestly horrible the one we got and tasted like butter chicken sauce... The prime rib sliders were good though... I ordered the 20z rib steak and my date had the sirloin with seafood . Our food was served cold to use like warm at best the twice baked potato was crusty almost and inside felt no butter the bacon was bits and not real bacon like they used to have . Our bill came to about $200 For anybody reading this review if you want to spend $100 on two people and eat like kings where the steak quality never drops I recommend master steak in Mississauga. After this experience I dont wish to come back to the keg especially with prices increasing like crazy and quality droping. Bad experience I felt robbed but the presentation of food was nice even though was cold
The Keg never disappoints.
The keg is the most consistent steak house in Canada, from the service to the food. The steaks are always made the way you like it. I have experienced many types of steakhouse restaurants, from expensive to affordable. I found the keg is the only one that continues to be consistent and great.
delicious food- meat, fish, sea food. must try the dessert - billie miner pie, which is actually a mocca ice cream.
We are regular customers of The Keg. However, we were very disappointed with the food and service today. We ordered filet mignon, which was medium, but the meat was bloody when it was served. We couldnt find the waiter for a long time when we needed him. The waiter brought us a Billy Miner and said it was for our birthday. But we found out that the cake was charged after we left. The Keg is getting worse and worse. Our company will not choose this place for Christmas party this year.
The service was great! Everyone wished us a happy anniversary and gave us a cake which was totally unexpected, but very pleasant gift from the Keg. Hus served us in a timely manner. Often checked in if we needed anything. The food arrived on time. Everything tasted amazing, especially the steaks. The indoor atmosphere was nice and cozy.
To start Dean, our server, was amazing. Personable and attentive. The food was stellar; from appetitizer through dessert. It was all amazing. I had the shrimp cocktail, then snow crab legs and sirloin, and then creme brulee. It was all amazing!
I havent been to the keg for a long time and it was ok. Service and atmosphere were nice but the steak was ok compared to other place I been for the same price.
I love the speed and customer service. Food was delicious and came in an extremely sort time however it was a tad crowded beyond that I would definitely go again.
Amazing food and service! Our sever, Dean, was so very helpful in choosing our dinners!
Wonderful prime rib serving and dessert
The service is always excellent. The managers are always present and active in the restaurant. The food is always perfect and I have never had a problem there. Great bar staff. Food : 5/5
Always love The Keg!!! The bar area is perfect for watching sports Go Jays Go! I like the small bites menu and the roast beef sliders. Can t beat that horseradish on the side Food
Service was good , server was nice. The food was so bad , Ribs were cold. Wife had sirloin that was to chewy , vegetables were mushy and the mash potato s tasted like it was warmed up in a microwave. Expect more from the keg. Not happy.
This place never disappoints
Amazing steakhouse: service is excellent, delicious and perfectly cooked steaks, tasty drinks. For bday celebrations is great restaurant. Highly recommend this location. Food : 5/5
We started off with complimentary warm and fluffy bread that came with a delicious butter spread. Our first order, the 10 oz Prime Rib, was perfectly cooked to medium rare, making it juicy. The horseradish and red wine herb jus it came with added more flavor to the rib. A funny story is I thought the horseradish was mashed potatoes before I took a bite. Our other order, the 12 oz Top Sirloin, was supposed to be medium rare, but it came out medium. This meant it was a little chewier, but it was still fairly tender. The sides that came with our dishes, the Keg Caesar Salad, Twice Baked Potato, and Mushroom Rice, were all good too, no complaints. The service was a bit slow. Our waitress wasnt very attentive at refilling our water, and she didn t bring our bill until a while after we had finished our food.
What was supposed to be a nice catch-up dinner with friends turned into our worst nightmare. When we arrived it was later in the evening but the restaurant still had their air conditioning blasting it was freezing. I had to put my kids jacket back on because he was complaining it was so cold. Our main course took over 2 hours to be served that people came after us, ate and left before our food arrived. The steaks were not cooked to preference. We spoke to a manager who offered a few complimentary desserts for the table. At the end of the bill the server said hope to see you back soon-we will not be returning. At one point this was the last decent keg left but now they have no sense of good food nor customer service.
Steak was severely underseasoned. Service was good nothing to write home about. Maybe because Im old but with all the other steak house choices available the Keg no longer stands out above the rest.
Great Experience! Parking: Food was delicious and perfect. Cake was fresh and awesome. Everything was amazing. Starting with Fresh and hot bread with garlic butter is perfect
The steak is great and the side is good too. Staffs are friendly.
We decided to visit The Keg for a special occasion. It was our first time visiting this location and it was perfect from start to finish. Our server Alex was magnificent, making great suggestions and being very attentive. We ordered the New York Striploin with a side of fries, the Blue Cheese Filet with a side of twice baked potato, calamari with Greek feta cheese sauce and Thai sauce, and they gifted us a Billy Miner pie because of our celebration. We also got a couple of glasses of Niagara Falls Pinot noir and an agua fresca. Every dish and drink was perfect, with our meat cooked right as we wanted them. The portions are big and theyre definitely worth every penny. I definitely dont regret choosing The Keg for my special occasion, because they made it all even better.
Everything was fantastic as usual. The only thing that was uncomfortable was the air conditioning cranked up and blowing down above us. They did turn it off after it was mentioned to the waiter. The Keg is always the place for great food and amazing service.
Attentive service and Good steaks.
The surf and turf is great as always. I reccomend making a reservation for a better seating area
I visited this restaurant a few times. Every time I got excellent service and delicious food. My most recent visit was last Wednesday after my daughter s graduation ceremony. We made reservation and were seated promptly and in a cozy corner. The server took care of us and checked on us during the meal. The four of us ordered two steak dishes and two vegetarian dishes. All of them tasted great. The server brought us a surprise cake for my daughter at the end. Though this restaurant is always packed but they never rush us whenever we visited there. I would definitely dine there again.
Good
Good food and friendly service
I ve been to this location a bunch of times over the years but haven t been there in a while. Tonight I went, sat at the bar alone for a meal. Once served it s like I disappeared. No one checked on me or asked me if I needed anything or if the food was ok, zero! The manager came by and was more interested than a coworker sitting at the bar and he too wouldn t make I contact. God forbid I needed something. Very disappointed and won t be going back to that location or even a Keg! I ll pass the message.
Hard to go wrong with the Keg ! New York strip was delicious and cooked exactly as I asked for !
They never disappoint .
I had an amazing dining experience at the restaurant, thanks to Maria. She was incredibly kind and attentive, ensuring every detail was perfect. Her genuine care and professional service made our meal truly enjoyable. Highly recommend dining here and experiencing his exceptional service!
Cayla made the experience a five star!! Also had exceptional service from Andrew great location highly recommend.!!
Great place , never disappointed. Kid-friendliness: Staff very accommodating when it comes to helping families with children. Food : 5/5 |
Great as always. I messed up the day of my reservation and they still got us a table in 15 minutes. Place was packed. Thanks!
I love the keg..
Keg is the best steak chain restaurant in Canada. Were there many, many times.
I was told this Keg Markham location is one of the busiest IN Canada. I can see why. Ive been to quite a number of Kegs in the GTA but this one is the best and memorable of them all. Service was excellent. Our server was Hus. He was amazing. We also came for lunch on mothers day. No reservations and luckily we came before the rush so we got a table for a party of four. They served a special mothers day menu with sirloin and snow crab. I ordered the prime rib with sautéed veggies, and bunch of appetizers to share. Before everything else we were served hot fresh bread with garlic butter cream. Omg so good. Hus was great and offered to bring us more bread. I couldnt say no. Overall everything we ordered were very delicious. The scallops were big, ceasar salad was fresh, and the prime rib definitely was more than 10 oz. I got lucky the kitchen gave me a bigger piece than the standard size. I highly recommend this Keg location. Better quality than some of the fancy high end steakhouse in downtown.
I love the atmosphere, decoration, and attention of this place. Waitresses are so friendly and connect with you to make suggestions about the menu. We ordered 3 different beef plates, and all of them were delicious. Great place to celebrate special dates. Food : 5/5
Keg is generally consistent with their food. This evening is just that. The tiploin steak came medium-rare was really good though we ordered medium. The escargo and onion soup were very tasty and scumptuous. The waiter took a long time to process our payment. Oh, the lobster bisque was a bit salty. Overall, we had a decent dinning experience. Parking: Parking plentiful on weekdays. Busy weekends could be a challenge.
If you love ribs, dont order the house specialty, which is prime rib. It was one of the worst disappointments Ive had in Toronto restaurants. I ordered a lobster tail, and sirloin steak which was really good (Especially the lobster at a steakhouse restaurant), but my daughter chose the prime rib and was sorely disappointed. Its a nice restaurant with a family atmosphere and great service, but they fall short on delivering value, particularly in the taste of their meat. For a slightly lower price, you can go across the street to Moxies, where youll find better taste. Finally, If you are celebrating a birthday or wedding anniversary, you will receive a delicious ice cream cake with cookie bed and caramel topping in addition to a 12% discount on the total bill.
This Keg location was worth the drive from where we live. The service was phenomenal, the managers came to check how the food and were made aware that I was gluten intolerant and made sure to take care of my food. Most impressed Dietary restrictions: I am gluten intolerant and they took care of my requirements. They also have their menu items labeled so you know what is GF and if you wanted something else, ask because they may be able to avoid the item with gluten like croutons or bread, etc. very helpful staff.