Can Can Brasserie in Richmond

Always love Can-Can authentic French bistro food. The food is always excellent I had a cocktail, husband a beer, we both had onion soup, I had beet salad and my husband had hanger steak and my husband had a Baileys. our server Sammi Davis was wonderful. it is on the more expensive side especially when you factor in drinks, which is not unusual.

Excellent food & service

Server was very knowledgeable but management had her over seated and it was difficult for her to accommodate everyone in her station in a timely manner. Brunch is busy! Food was good. Breads were excellent! Onion soup was perfect. Parking: Plan on walking from side streets if you dine during traditional meal times

Katie Cooper was the best!

Caleb was without a doubt the best bartender I have ever had! He was so attentive and personable. He is obviously very experienced. We ordered drinks and he made recommendations that were so on point and exactly what we wanted! He knew better cocktails than what we ordered and how their original recipes were and why. This is a man that knows his craft and is extremely talented. If you re ever here ASK FOR CALEB!

Nicolas was exceptional! So personable, so engaged. Parking: The shopping center lot. Food : 4/5 |

The borscht soup with cream fresh topping was wonderful. So were the muscles in a caramelized onion and sherry broth. And last, the cheese and pepper bread was perfect as usual. I should as that the service was very good.

Food was great. Our server,Jamie, was exceptional. Excellent experience overall.

Went for brunch and was disappointed. Food was fine, but not great. Our server was friendly, but the biggest issue was with the timing of everything. We ordered drinks, oysters and beignets, then a few minutes later our server came back to take the main course orders. Entrees arrived (no sign of our appetizers). Halfway through our entrees another server finally arrived with our oysters, but at this point there was no room on the table for them, so we wistfully watched them walk away. Beignets never arrived. Of the food we did receive, the quiche was good, as was the croque madam. The onion soup was disappointing--again, a timing issue. It had clearly been sitting too long before being sent out. What was left of the crouton was a soggy gloop covered in a grease slick. The cheese had been melted and then congealed. The fries that came with the croque madam were well-seasoned, but not crisp. Just underwhelming all around. I may come back, but definitely not on a weekend, and wont order entrees until after the apps are served.

First time back in well over 10 years. Had a holiday luncheon gathering of HS friends. The food was great, wine and drinks as well. This is such a beautiful restaurant and perfect for celebrations and festive occasions. I am looking forward to returning soon. Everything was great, though service spotty. Hopefully that was due to the busy holiday season. Looking forward to my next visit.

For our recent date night, my husband and I chose Can Can Brasserie. From the moment we walked in, the restaurant s charming Parisian vibe set the tone for a memorable evening. We started with the escargots as an appetizer, which were perfectly prepared. For our entrées, I opted for the beef bourguignon a rich, hearty dish that truly delivered on comfort and taste. My husband went for the burger, which was cooked to perfection. The portions were generous, the prices reasonable, and the service was impressively efficient. Our food arrived quickly, but we never felt rushed. The wine selection was another highlight, offering a well-rounded list that complemented the menu nicely. A small note of caution: many sections of the dining area have closely spaced tables, so be ready for a bustling, energetic atmosphere. However, that just added to the authentic brasserie experience for us. One bonus was the convenient parking lot right next door a rare find in Carytown, especially for those of us who aren t fans of parallel parking. Overall, Can Can Brasserie is a gem, combining excellent food, great service, and a lively ambiance. We can t wait to return for another date night or any occasion, really. Highly recommended!

Holly, my server, was great - friendly, attentive. The food was excellent as usual. Merry Christmas!

What a great experience! Feels like you re in a different place. Loved the fresh bread and French onion soup.

What was once one of our favorite RVA restaurants has taken a sudden downturn and will now be a place we avoid. Exceedingly slow service, subpar food, complete disregard by management - not one redeeming quality. When drinks take 30+ minutes to be served (arriving after food,) and food arrives cold, gets sent back only to reappear slightly warmer, there s an issue. Management tolerates poor service and poor BOH performance - until THAT changes, nothing else matters. RIP Can Can - you will be missed.

The onion soup is THE BEST and such a fun spot to meet up for a great meal :) the croissants are especially delicious!

Its been said in more ways than one, but all in all , this is a RVA staple. There is a reason why it is so highly rated. There is intentionality and elegance in the way the staff and the fare is presented. Well worth the visit.

Fantastic place with great food and atmosphere. Sunday brunch is always special.

Seth was great! Food was delicious.

All around excellent experience. Parking: Carytown is always a challenge for parking. Food : 5/5 |

Recently disappointed when comparing to previous visits over the years. Reduced menu selection, no dinner specials and the moules frittes were very overcooked.

On a spur-of-the-moment whim, my wife and I decided to have brunch at Can Can. We were able to get a table by the window (nice view of Carytown). We both decided on the eggs Benedict, which were perfect. We also had cappuccino with the meal which we enjoyed very much. Then, in a moment of weakness, we ordered dessert. My wife had two Madelines, which she praised highly. I tried the French Apple Cake, which was BEYOND delicious! OOH LA LA! Finally, our server, Mademoiselle Audrey, was super helpful and very proactive with the kitchen staff. to get our orders out. I cannot praise her highly enough. We have always enjoyed Can Can one of Richmond s great restaurants we ll be back again.

Emily was terrific!

Service with Nick was some of the best in a very long time. Neal got off to a meh start with escargot served cold. The main courses saved the evening hanger steak absolutely amazing perfection and the poulette roti was delicious as well. Lovely dessert . We had the Lagrave Paran and it paired perfectly. We always enjoy Can Can and look forward to returning.

Most of the food is quite good, and the service has always been excellent. However, the place can get extremely noisy, especially if the front windows havent been opened to help channel the din into the street. Ive been hit or miss on the covktail menu as well.

I love the atmosphere in this place. The onion soup was to die for, and our waiter, named Roman, made the experience memorable. Enjoyed my meal very much!!

I went with a friend and we started off at the bar until our table was ready. The drinks are ridiculous priced (some $18!). We had one round and then were moved to our table where we had an appetizer and another round of drinks. When we were ready for the bill our server instructed us that we had to go back to the bar to request our bar tab (because I suppose our server couldn t get it?). When we went to the bar even the bartender seemed thrown off by our servers instructions. This place has clearly turned into a cash grab and forgotten what good service means along the way.

Best burger ever

wow the negative reviews are true. so disappointed in this place. used to be my fav brunch restaurant in the city. they have limited the menu for brunch appetizers are non existent and they make you pay for bread now. staff service are meh now

Busy place. Nice waiter. Food pretty good.

An absolutely beautiful place! Food was amazing! Charlotte C. Did amazing with my cousins and I! Had a great time!

Visited for brunch and enjoyed the food and atmosphere, but the service was unfortunately lacking. Its been a long time since Ive experienced service this poor. We had to repeatedly remind the server about items that were forgotten, and our water glasses remained empty throughout the meal. The server only appeared to take our order, deliver the food, and then to collect the check. It really detracted from an otherwise pleasant experience.

Absolutely and sadly the last time i will visit Can Can! The food has gone down hill fast- We waited over 1.5 hours for a salad with a few pieces of romaine on it, a cold onion soup (wong size) and a cold steak sandwich. Horrible service, not worth the vibe anymore. Get a new manager or a new owner before Carytown loses a great place. Wish We could rate a (-) negative star. we asked food refs from the people dining next to us and they said they were leaving food was terrible- they literally left all of their plates mostly full, we should ve taken a cue, but we thought how bad can you mess up french onion soup and a steak sandwich!?!? Now we know

Holly was awesome!!

A Richmond institution - it s still one of the best cocktail bars in the city. The staff is always welcoming - but the Bar staff are particularly awesome. Alexis is an excellent bartender and always genuinely happy to see her regulars. But you can t go wrong with any of the staff: Caleb, Charlie, Jimmy, Sammy, Samir - they really are the draw that brings me back regularly.

What an amazing place! From the hostesses to the server to the food absolutely incredible. Son lives in the Richmond area and I was visiting from California, so we found ourselves a really great place to celebrate his birthday. Thank you, Can Can! The petite plateau, steak frites, and marjolaine dessert were all phenomenal.

Candice our server was fun attentive and great! Parking: Great experiencey Food : 5/5 |

We ve dined at Can Can for years and the food and service is as good as it s always been. Our server Jamie was incredibly attentive. Needless to say we ll be back.

HOLLY WAS A GREAT SERVER WITH RICH KNOWLEDGE OF THE MENU, RESTAURANT, & VIBES. ASK FOR HER WHEN COMING TO CAN CAN AND YOU LL LEAVE WANTING TO COME BACK NOT JUST FOR THE FOOD BUT THE ATMOSPHERE AND SERVICE! ORDER FRENCH 75 THROUGH 77, THANK YOU SO MUCH HOLLY!

HOLLY (with a Y) IS THE BEST - very knowledgeable on CANCANS food and drink menu and a WONDERFUL SOUL! Ask for her by name!

we love seth!

Seth was great!

Seth was a great server, and the steak sandwich was delish!

Such a charming place Audrey.., our server was delightful!

Just a bit loud, but Audrey was great! She handled our demanding friend really well!

Best, most authentic Parisian vibes I ve found in the states! The outdoor seating was so dreamy, right by a flower stand. Food was great and presented beautifully. Holly, our server, was excellent.

Food was delicious and our server Holly was great

Jaime was such a great server!

I like the cheese plate The servers were really nice I would come back here Food : 5/5

I love the ambiance and the menu here! Servers are very considerate as well!

First time at Can Can. My mother and I went for a special brunch before going to try on wedding dresses! Holly was our server and what a wonderful experience all around! A truly Richmond experience,

Cozy brassiere with good French food. Berkley was great!

Berkley was nice Kid-friendliness: I am a kid Food : 4/5 |

Berkley was the best in the biz!

Berkley was so attentive and handled our bajillion questions so well- especially given it was her third day! She did everything with a smile on her face and I would definitely request her in the future!

Berkley was so sweet and kind! Very impressed that it was her third day on the job and she was able to answer questions about the food and drink menus. Will definitely return again m!

First timer here!! Had brunch with a girlfriend, although the food was okay, our servicer Berkley was awesome!! Would definitely come back and browse the menu a bit more. Parking: Very busy area.

The best French onion soup ever! Candace was absolutely incredible. We will come back again!

Stopped in for a light Saturday lunch and it was perfect. Warm, comfortable atmosphere with old-timey jazz (?) playing loudly enough to appreciate but softly enough not to dominate. Our server Holly C was delightful and efficient. She recommended great drinks and was very accommodating with our questions and requests. Haven t been here much in the daytime - nice to see it s just as good as the nighttime experience!

Holly rocks!

Dined in for brunch today. The lights were really pretty, food was good, my Bellinis were yummy, and my server Holly was super attentive and sweet! Overall very happy and Holly did great at answering all of my food question. Will definitely be coming back!

I spent my first visit to Can Can this past weekend for my birthday and it was fabulous! Great food, beautiful atmosphere, and our server Josh was so attentive. We will be visiting again!

Our sever Josh was excellent as was the food

Daniel and the food were perfect Parking: Insufficient. This is my only negative, but Can Can is worth it! Food : 5/5 |

Art deco, nice bar

Kent was great! So friendly and helpful!

Caleb, Elliot and Samir - stellar behind the bar!

Caleb, Samir, and Elliot were friendly, upbeat, accommodating, and they know their stuff. An excellent bar experience!

Going to a bar is one thing, but going to Samir, Caleb, and Elliot s bar is a whole other experience. They aren t just bartenders; they re artists, therapists, and comedians all rolled into one. You think you re there for the drinks? Wrong. You re there for their 10-minute stand-up routine, expertly timed in between mixing cocktails with the flair of a Broadway performer. Ask for a classic cocktail, and they will give you a story about how they invented the drink one foggy night in Ibiza (though I m pretty sure they ve never been to Spain). But the best part? The drinks are actually amazing. You ll think, Did I just pay for a therapy session and a drink? Yes. Yes, you did. And it was worth every penny. Samir, Elliot, and caleb, my friend, if bartending was an Olympic sport, you d take home the gold and then somehow mix it into an incredible drink. Cheers!

Going to a bar with Elliot, Samir, and Caleb behind it is like stepping into the most entertaining (and slightly chaotic) buddy movie of all time. These guys aren t just bartenders they re the Avengers of mixology. Each brings their own special power: Elliot is the Cocktail Whisperer who seems to know your drink order before you even sit down; Samir is the Storyteller, weaving wild tales about how he handcrafted each ingredient himself; and Caleb? Caleb is the guy who somehow keeps it all together while cracking the best one-liners of the night. Order a drink, and you re not just getting a beverage; you re getting a comedy show, a life lesson, and maybe a philosophical debate about tequila vs. mezcal. And if you re lucky, you ll get the rare Three-Bartender High Five a moment you ll tell your grandkids about someday. By the end of the night, you ll have a great drink in hand, tears from laughing, and three new friends you ll definitely trust with all your questionable life decisions. Cheers to the dream team!

Samar at the bar was awesome. Good drinks and conversation. Service and food were excellent.

Great place with great service. Samir is the best.

Samir was an excellent server. He catered to my every need and made me feel like I was VIP. I would recommend him for any high fashioned event. Keep up the good work, Samir!!!!

Caleb and Samir are amazing bartenders.

Had the best service my first time here - Samir and Caleb made the best drinks and provided an excellent experience! Will definitely be coming back!

Parking: Open space Food

Samir and Caleb were great! Great cocktails

Caleb and Samir were such great bartenders!! Caleb designed amazing drinks and Samir offered excellent service. Can t recommend Can Can enough! :)

Caleb made my life better. I love him. Just met him but I can t wait to get to know him. Best bartender I ve ever had. Vegetarian options: Na

Caleb, Alexis, Charlie, and Juan (I beat your soccer team lol) are the best!! They make the experience at Can Can a 1000000 out of 10 every single time. We wouldn t come here without them being here!

Caleb, Alexis, and Charlie are attentive!

Calem was amazing as always!

Rebekah was an excellent server and the ambiance was wonderful! We so appreciated the meal and evening!

Rebekah was incredible taking care of us. Delicious food and drinks!

Rebekah was so great and personable.

Wonderful service and restaurant Parking: Parking locations available Food : 5/5 |

Caleb was amazing!

Rebekah was absolutely wonderful. She was helpful, entertaining, and kind. The atmosphere is fun, our food was delicious. Get the beet salad.

I love CanCan and really hope it stays the same after the new ownership. I just moved down the street and am ecstatic that CanCan is within walking distance. Charlie, Caleb, and Alexis have been staples to my frequency here. Ok As they say if it ain t broke, don t fix it!

Love Can Can, the new ownership is still up in the air. I dont care for the QR codes though. Let the place stay exactly how it was PLEASE. Caleb and Lexy are amazing bartenders.

Can Can is my favorite bar in Richmond, Charlie and Caleb are the best - they re efficient, make the best martinis and always have the best recommendations!

Always an amazing experience at Can Can bar with Caleb, Charlie and Alexis! One of the best spots in Richmond for a delicious martini or glass of champagne!

We love to visit Can Can when we are in town. Food and ambiance are always great and Adrian our server was amazing.

Caleb is the best bartender LFG!!!

Caleb is by far the BEST bartender in RVA! I go to CanCan because of him!

Great food and service. Interior is really fun and inviting. Best croque monsieur I ve ever had. Steak sandwich and onion soup were great. Highly recommend this place!

Parking: The lot is usually full since it s in a busy shopping area. Food

Im from New York and recently moved here. When I decided to try this place out it was packed so I sat at the bar. A young man named Charlie was bar tender. His personality made the whole experience unbelievable and his cocktails he recommend were spot on! I will be coming back and I Will sit at the bar with my new friend.

Caleb was incredible. Great drinks and the best bartender.

Caleb was amazing!!

Awesome coffee and pastry

thank you caleb!!!!

Had a little brunch date with my bestie and my daughter. The food was AMAZING. I had the Jambon Beurre with a side of french onion soup. It was so good. Service was ok, our server didnt write anything down and kept having to confirm what we wanted. And a couple of dishes came out in the wrong order. We made reservations - and just in time because they were almost out of spots! Plan ahead. Parking in the area was not great, finally found parking on a side street - but it is a very happening area so it is to be expected. The atmosphere was so cute - tres francais. Vintage vibe - great lighting and windows. Defintely would go back. <3 Parking: Very busy area - no spots available in lot or on the nearby street

Went here on a Saturday at 6:30 pm with no expectations beyond a good meal and fair service. Instead, I was met with a 30 minute wait for drinks and appetizers before that. The server was understanding and kind but was unable to make reasonable accommodations for our table - perhaps the restaurant was understaffed for the amount of reservations. Food was okay, and our orders steak temperatures were mixed up. Most expensive item on menu (Steak Frites) was mediocre in every regard and not worth the money. Cant say I would recommend this restaurant unless service and food improve.

Great service!!!! Wheelchair accessibility: Very good Food : 5/5 |

Dinner for three on a Friday before the Thanksgiving week chaos

Great food, perfect ambience but chairs could be better

As a French person, I liked to come for lunch and get « free » bread (like you do in France), a good beef tartare and the duck a l orange dish. I see the tartare and duck are not on the menu anymore, and now bread cost $5.50. I am really sad, this was the only place in Richmond which had a semblant of authentic and affordable french restaurant. Please bring back the old menu. It was perfect.

Huge disappointment. Went to breakfast service after they brought it back. Was slapped in the face with the smell of bleach when I walked in the door. There were no table cloths on the tables. They didn t bring your coffee to the table but rather shouted your name from the bar when it was ready. The coffee was lukewarm. Scones were pretty good but it s not the breakfast service from the pre-pandemic days for sure.

You have to check out their coffee house early in the morning. The cinnamon roll is top tier!

Served me dead under-seasoned and disgusting mussels with cold fries. They were honestly so bad I thought Id get food poisoning. Crazy to see them go from being great to absolutely horrible so quickly ....

My partner and I went here for brunch for our anniversary, he had been before I hadn t. It was amazing! Carter provided lovely service and dashed to get us the last cruffin (which was AMAZING). Wonderful brunch food, great atmosphere.

The restaurant has a great fun ambiance and unique decor. I understand Sunday brunch on a beautiful holiday weekend is a busy time, but there were so many basic things that do not excuse our extreme wait time of over an hour to get food from when we finally ordered food. 25 minutes after ordering drinks, the waiter coming back if we wanted espresso in the latte. 45 minutes after ordering food, the waiter says they dont have the bread required for someones sandwich. Then five minutes later, they said we actually cant do that at all, but food will be out soon. But it still didnt come for 15 more minutes after we had to ask again. Then when it finally did come, two at a time, the food was cold and clearly had just been sitting outside for a long time. We explained what happened to the manager and she was nice enough to give us a complimentary bread/pastry platter and comp the drinks. The beignets came out hot and fresh, almost an hour before everything else.

Viveca was such a wonderful server! She took care of us last time too. Couldn t recommend the whiskey peach sundae enough, and props to chef Brian.

I had a great time this evening at Can Can! Our server Viveca was absolutely amazing and super attentive. She gave us amazing recommendations such as the baked Brie and the Corpse s Bride. A special thank you to Robin and Zach for asking us about what we thought about the restaurants transition. Everything was absolutely perfect and I look forward to dining here more very soon!

viveca was an amazing server!!!! very knowledgeable and gives great recommendations! the deserts are the best!! we tried 3/5 deserts and all of them were so great!

I had such an amazing time dining at Can Can this evening. My server was Viveca and I could not have asked for a more attentive and friendly server. Her recommendation on the baked Brie was on point. Thank you to Robin and Zach they were a pleasure to talk to about the restaurant s transition. I am looking forward to dining in very soon. Shout out Chef Brian he s the BOMB . Com

The menu is so much smaller than before the ownership change. It s no longer a French restaurant. It s more like French inspired. If macaroni and gruyère cheese is your jam then this is your place. But for real French food, you ll no longer get it here. You ll likely have to go up north to DC. Other than that, the service is good and the atmosphere is still top tier.

Can Can has always been one of my favorite restaurants, but I was so disappointed tonight after taking friends to dinner. Our food took over an hour to come out and when it did three of the four orders were incorrect. The manager was rude and short with us. I am just so sad that the standards of the new management are so far below my experiences in the past.

Not even a little bit impressed with Can Can. We had a reservation and arrived on time, waited 15 mins to be sat. Ordered our food and waited an entire hour for it to come out. Barely an apology and nothing removed from the bill although the waitress acknowledged it took too long and actually said it is because of the cocktail shrimp . Huh?! 6 cocktail shrimp held our food up for an hour?? Now onto the food. The beet salad was laughable-about 8 arugula leaves and 3 slivers of beets w/ a little dot of goat cheese the size of a small button. Was gone in 3 bites. The Gruyère Mac was soupy, noodles undercooked, the top wasn t crispy. The sandwiches were decent but nothing I d write home about. The waitress brought us a two croissants while we waited for our food. Thats what we got. Not one item removed from the bill. At least it was expensive ha!. We used to love coming here years ago but it s slowly gone downhill so we give up.

Great spot for a drink, excellent vibe, but go elsewhere for good food.

Great food with fast and friendly service in a casual bistro setting. Be prepared for side street parking or a bit of a walk, but it is worth it.

In light of Can Cans recent change of ownership, I am posting this review from dinner in March 24: For Richmonds sake, Can Can needs to get their **** together. On a simple early evening outing for 2 with only 5 items ordered including beverages and the restaurant half full: From beginning to end, Can Cans multi-tiered service heirarchy is no longer enhancing the dining experience, obviously exacerbated by poor front of house communication. After checking in at the front desk with two employees on duty & no acknowledgment of our reservation, our menus were handed to a third who led us to a back section before hesitating & leaving us standing there with an Ill be right back as she returned to the front desk to confirm our table #. Already communications have broken down (a minor interruption but indicative of their service logistics). While not a long wait for our somewhat slovenly but affable server, he was quick with a thwarted Ill be right back while I took 10 seconds to select our wines by the glass. After ordering the first, he assumed by the bottle & was corrected. The second, a simple Cremant, he did not comprehend, so I pointed it out on the menu (maybe these items should be numbered like a Chinese menu?). Again, minor inconveniences. Then Water, Bread & Butter is promptly delivered by a 4th person, presumably a busser or backwaiter. The wait was much longer for our Bubbles to arrive, during which time our food order could have easily been taken. Now the 5th employee serving us (also unkempt) arrives with our Sparklings, which are poured tableside allowing the diner to sample & accept a full pour (a nice touch that has remained since their 2005 opening). Both glasses were good but would have been very good if at proper temperature for sparkling wine (I estimated 47° out of the ice well formerly used for their raw bar but now poorly maintained by a service bartender, which also explains the delay). Our Petit Plateau (chilled Shellfish, Shrimp & Lobster -still a wonderful presentation at Can Can), which again was not intially understood by our server, arrived quickly but the time taken to actually place the order with our server meant that our wines were now above 50° and more than half consumed. I contemplated moving on to a dry Riesling as we started in on our Tower, but unfortunately the seafood did not warrant it. The Oysters, Mussels & particularly the Clams were all excellent with 3 types of Oysters but inexplicably some with abductors separated and some not. The two stars (and expense) of the show were extemely dissappointing. The Shrimp are now unimpressive U16-20s but worse were tough & mealy (I would say cooked, improperly chilled and 2-3 days in the walk-in before served -which a competent kitchen would not). The lobster was so overcooked that I had to resort to my knife, and that with some diffuctly, to portion the tail to share. What a shame. Fortunately Dessert & Cappuccino were good, but (alas, one last but) followed by another unnecessary wait for our check. A management and service structure/logistics reassessment is in order with an emphasis on communication, simplification and ongoing adequate training of service personnel. Furthermore the Chef Owners must rediscover and reinvigorate the passion and maintain the standards that motivated their ambitious purchase from the Ripps.

The food is expensive and very good. Servers are efficient, friendly, and very knowledgeable about the menu and current availability of items. I would eat there again.

One of the best brunch places I ve ever been to. They have a wide selection of drinks including wines and cocktails. Their espresso martini was fantastic. The steak sandwich was one of the best ever. Crafted with quality ingredients and generous portions, it hit the spot!

My wife has always wanted to try out can can for dinner, we went for our anniversary dinner. My steak was very good but my wife ordered the scallops for a whopping 30 bucks but received 5 total scallops. Crazy! Our main concern was our waiter, not once did he give refills to our table for water but every table around us he was very diligent with coming back several times but I think he visited us a total of 3x throughout a 2 hour dinner. He also did something very shady; the drinks took a very long time to come out so we thought he docked our drinks which was very respectable and nice of him to do on the original bill but once my card was taken he added the drinks back without even letting us be aware that he would be adding about 40 dollars back on to the bill. They most certainly do attend to the higher class individuals more attentively which is very sad. We would probably come back but if we had a different server and 5.50 for an extremely small bread basket cmon that s ridiculous.

This place was extremely over rated. Had the French onion soup that came so well recommended. No, it was covered in so much cheese ot was literally inedible. Just mouthfulls of cheese I literally got tired of chewing. It was a one and done for us. Over priced and over rated.

2-3 stars for cleanliness. I don t want to pay $100s of dollars for a meal and see dust. Deep dust. See the pic. Thats my finger swipe.

Overrated

Terrific ambiance, expert and enthusiastic service, excellent cocktails, delicious well prepared and presented. Wish I lived in Richmond - this would be a regular return visit again and again. Dietary restrictions: They know their menu

We love Can Can! It is a Richmond institution. We understand it s been purchased by Boat House, which is fine - great restaurants as well, but having just been there for lunch - and seeing menu changes. Were at least some of your lead staff consulted? - our strong suggestion is, please bring them into communication / processes of this nature. Maybe hold an open, independent, and effective retreat? A small matter in the scheme of things, but why remove Banh oui? Overall, please reinstate the dishes and consider others (e.g., pate). It s a great restaurant! Don t do what corporations so often do during transitions by not talking with the people / experts who make stellar places what they are!

The lunch menu is now a brunch menu, heavy on breakfast. Steak frites is no longer a lunch option. The Beet Salad tasted like the beets were cooked a day ahead and left in the fridge uncovered. The large Beet Salad was a small, a-la-carte-sized portion that looked like an 8-year-old plated it. Waiter was sloppy, in food delivery and pouring wine. Tablemate ordered ham & cheese/Croc Monsieur, it was good, as were the fries.

Loved this place! Got a bottle of white Sancerre which was really crisp! Had the truffle Cesar salad with chicken (really flavorful with very peppery chicken), Beef Bourguignon (husband loved it- beef was extremely tender), broccolini (it was okay). Had the carrot cake crème brûlée which was amazing and a semi-frozen cherry/biscuit dessert, which was okay. Service was great and the ambience was very nice.

Food that we ultimately ordered was good, but our waiter was completely unwilling to work around a dairy allergy (not an intolerance) to the point that he wouldnt even put in an order for a sandwich with the cheese left off. Dietary restrictions: Not a good option

We tried their chicken and steak sandwiches with fries. Both were packed with flavor! The chicken sandwich had a berry compote, so a nice balance of savory and sweet. The steak sandwich was very savory with lots of garlic and arugula. But honestly I could hang out all day just eating the fresh baked bread and enjoying the pretty lights inside! Definitely worth a visit.

Overall, I enjoyed my experience here due to the inviting atmosphere and great service. However, I don t think fine dining is for me. Three drinks and a meal was ~$100. 1. Scallops are a light meal for $30. I cried when I saw 5 pieces with light sauce. I was surprised by the small portion of my friend s salad plate. 2. Service was amazing! 3. Atmosphere was welcoming and inviting.

Meh...

Lunch was fantastic. My wifes beet salad, my pork sandwich (loaded with goodies and huge) were excellent. Wine & cappuccino perfect. Our waiter was helpful, knowledgeable & pleasant. A great lunch and at a great price. Will definitely do more of these.

Love this place, the chopped steak is so good!

Perfect! Perfect! Perfect! The food was rich and flavorful. Our server seemed to genuinely care about our experience and reminded us of dining experiences in Europe. The atmosphere is which one should expect from a brasserie! A little noisy for a high-end restaurant, but compared to the delicious food and top-notch service, it just made everything feel lively.

DO NOT GO TO CAN CAN FOR A DINING EXPERIENCE. It seems that the food may only be an after thought at Can Can. My wife had the Tartare and the Beef Bourguignon. The tartare dish was prepared nicely. This dish does not require any cooking (heat) - so that went well. The Bourguignon uses braised chuck roast (Paleron / Blade Steak). Because this is a tough piece of meat from the shoulder it is slow cooked in liquid (braised) until tender. When done properly it is delicious. I ordered the Escargot . The escargots were served in a monkey dish . A monkey dish is used for serving side dishes. Escargots are traditionally served on an escargots dish with six wells (there are many ways to present it). However, it would not work for Can Can to use any sort of serving dish designed for escargots because Can Can serves only five (05) escargots (no warning on the menu). So as an after thought someone at Can Can decided, Hey, we can just serve these in a monkey dish . I have been eating escargots for 50 years. This is a first. Not a good first. Typically the snails are served with a compound of butter, garlic and parsley as well as baguette for purposes of soaking up the garlic butter. Some will say this is the best part. The garlic butter/parsley was overlooked with these five snails - the shells were not stuffed with the compound butter. Also, I was informed that they do not serve baguette with the snails. Someone at Can Can thinks this is a good idea? I do not know why any trained chef would even agree to send this out of the kitchen. The hostess/manager (?) brought two more snails out - they were prepared properly and were stuffed with garlic butter. All of this about escargots is really only of interest to those that seek out this item on menus. It is a thing at French restaurants and there is some protocol to the serving of escargot. It is lost on Can Can - they really don t get it. I found the menu to be very limited. I did not see anything that night from the entree list that was appealing. I considered ordering the cheese plate but after the escargots I did not trust the kitchen. As a retired chef, the primary statement here is not about the escargot(s) only. It is about the kitchen and the management culture. When I look at this menu I evaluate the number one priority to be profit - Not the dining experience - in fact, I think that the culture here in this restaurant is so far weighted on the side of profits that I can be convinced that the dining experience is only a small part of the conversation. The formula at Can Can appears to be; do the very minimum and charge the maximum (for what you are getting). There is a lot of trust that goes into the relationship between the dinner guest and the restaurant. We spent close to $150 per person. Keep in mind that I did not even eat dinner (wine was $160). I happened to see a gem on what was a narrow minded wine list. The diner (customer) has to trust the restaurant to do their part. The diner s part is to pay. So often restaurants do not do their part but the diner is expected to do their part anyway. Also, it is always a hassle to have to coach the restaurant to do their part as the evening progresses. Especially when it is in the $300 - $500+ range for two. This is NOT what I sign up for. I do not think that it is possible for Can Can to do their part. Service is a big component and the waitstaff presented themselves as unknowledgeable and generally lacking sophistication in the dining room. You will need a lot of luck at Can Can if you are to have a great dining experience. The chances are low. After my last visit I realize that I am not the best customer for Can Can. When I spend $250+ I expect to have a good dining experience. I dont like to go to restaurants spending a lot of money with my fingers crossed. I like the atmosphere and will go back but with low expectations with regard to service and food. Recommendation: Enjoy the Bar Experience & small dish and take your dinner dollars elsewhere.

Stopped by for lunch , 20 mins before kitchen closed 3:30 to restock for dinner. Burger was cold even though it was ready in 3-4 mins and overcooked. Fries were also cold and tasted as if fries in rancid or burnt oil. It s a shame and nobody cared left 3/4 of a burger and all the fries. I guess I should ve stuck with the onion soup which I ve had before.

If you are in Richmond, I highly recommend stopping by can can. I have never written a review for a restaurant before but the service was so outstanding I felt the need to. Our waitress, Ash, was extremely patient, kindly mannered, and quick to get me a new burger when I felt it was undercooked for medium. The food is great but I gave it 4 stars because I am from nyc and often dine at the best restaurants there so I suppose I have very high standards. The burger was massive (the patty was the size of a filet mingon) and well prepared. If I m in Richmond again I will certainly be returning.

Great enjoyable birthday dinner for our daughter.

Great meal as usual. Hadn t eaten there in a while and did not disappoint! Dietary restrictions: It s always challenging at French restaurants to avoid bread and dairy which I can t eat. But they accommodated leaving the dairy off my egg hash dish and it was delicious.

First class French restaurant, great food, service, and wine.

Popular place right on Cary Street. A little noisy but the food was excellent!

Always amazing and beautiful

Amazing food, service and atmosphere! Cant wait to go again!

Always a great experience.

Can Can, for years, has been consistently wonderful and beautiful. The bar is terrific anytime of the year, but it s especially nice on a hot summer day on forearms. wonderful choice of wines and beautiful cocktails. Service is impeccable most of the time, the French onion soup is amazing as are the burgers and fries as well as anything else off the menu. I wish they had more vegetarian options for my vegetarian friends. We don t visit as often as I would like but we enjoy it every time we come.

I used to love Can Can. Unfortunately they have deteriorated in recent months. Firstly they have become greedy and the prices are far too expensive for this type of establishment or quality of food. They even started to charge for bread service that used to be free. My $40 NY strip steak was overcooked even though I ordered medium rare. The service was rude, short and unacceptable, this ruined the experience. Sad, very sad.

A solid restaurant with consistently good food. The fried oysters and sandwiches are our go to. The hamburger is hit or miss. The also have great prices on bottles of wine.

Great service and a fun spot! The only reason for 4 vs 5 stars is I think the food is a bit overpriced and my son thought the chicken entre was too bland. I loved their oysters, beets, and of course, their onion soup!

Beet salad was very good and the selection of Belgian beer was really excellent. Service was pleasant and timely.

Always a treat to go to CanCan! The food was fantastic. The service started out great and then completely fell apart so much that we had to go to the bar to get our drinks. Maybe they should consider having a busser/drinks junior server float the restaurant when they get busy??

The food was excellent. We had brunch at the bar, the bartender thought t he was all that and had a pretty snooty attitude.

I had the Coq au vin. Very delicious! Also, the variety of breads is delightful. We enjoy this place!

Way overpriced for the portions that are served. Super noisy establishment so if you plan to have a conversation, you ll need to sit on top of each other to hear one another. Service was friendly.

Onion soup really good but everything else kind of average. I expected more.

Wonderfull service but little pricey.

Enjoyed everything about Can Can, as usual, except that both myself and another member of my table suspect that we later suffered from food poisoning due to the raw seafood platter appetizer that we shared.

This Resturaunt is one of my favorite places in all of Richmond. The atmosphere is absolutely lovely and the food is delicious no matter the time of day youre dining. I had brunch recently and the avocado toast was perfect. If you like pastries, the blueberry scone is quite delish.

Great service, fantastic food, fun people watching. Try not to get the two seat tables next to the bar

Do not go here. When we arrived, the waiters seated us towards the back, although there were plenty of open seats in the front. Upon being seated, the waiters took a very long time to ask us FOR OUR DRINKS. They seemed heavily biased towards upper-class people. I spoke with a coworker about it, and he said he experienced the same thing. There are plenty of other restaurants in Carytown with great food and staff, avoid going to this restaurant though.

Everyone knows the food is divine but the service is too! Elliot deserves all the praise for outstanding service. My mom and I were touched by the thoughtfulness and walked away smiling, thank you Elliot!

Sat at the bar, great service and the bartender was friendly and makes a great cosmo! The halibut was delicious!

All the food was great

Enjoy dining, solo here, sitting at the end of the bar and listening to the banter of one of the best restaurant staffs in Richmond. The food is amazing in the atmosphere couldnt be any better Food

Fantastic food, service and ambience.

My visit started off poorly with a rude hostess thar gave off Martha Scott baby reindeer vibes. Went there this weekend, so it was busy with graduation going on. The atmosphere is great. They have great artwork, especially in the back hallway. The visit was redeemed with our wonderful waitress Chloe, who made it wonderful! The food was great. I would definitely recommend this for the food and lovely waitresses.

Used to be our go to place for holidays & life celebrations but quality of service has really diminished, starting w the hosting service (our host looked like the principal from Ferris Bueller s Day Off slept in yesterday s street clothes & had the attitude of a pissy, stressed out 15 year old). Dinner & atmosphere were good (best part is the basket of bread w butter they serve), unfortunately my initially crisp Chardonnay was warm by the time our food arrived almost two hours later. With so many other finer restaurants in the Richmond area, save yourself the $$ and try one of them instead.

This has always been our favorite place for a special meal. As it was our anniversary we went there for lunch. The Coquilles St Jacques was superb and my Steak Sandwich was amazing and quite filling. Adrian provided personable and efficient service. This place always hits the bullseye

The food is exceptional.

Wow. Five star everything. Phenomenal gastronomic experience!!

Unexpectedly loved this place. The bread they give you before the meal is fantastic. The mozzarella fritters are absolutely delicious (especially with the sauce they sit on top of). And the cheeseburger (with roquefort cheese) was outstanding. Our waitress was great and the atmosphere is cute. Will go again!

I called on a Saturday morning to make a reservation for 3 and I knew they had a table for 2. So I politely asked if they can kindly add an extra chair. The guy on the phone had no humility and said it s against their policy to add an extra chair. This is after I spent over $120 on a meal the week before at their restaurant for a Friday night dinner. Well guess what, you stick to your ridiculous policy while I go eat at the restaurant right in front of you. It s your loss!

Maggie is a fantastic manager, making things right with empathy

Excellent service and atmosphere. I highly recommend the braised veal short ribs and the espresso martini.

It was my 1st time there but it was okay not worth the price nor for me to go back. It could of been better being that it was a fancy spot.

Fabulous French onion soup on a could day and no one does it better then Can Can

Honestly, mid. Its not bad, but the money spent here could easily get a better meal elsewhere. The lamb short ribs were very good, but the macaron trio was like something you pick up at Walmart. Still, nice place, decent food.

Amazing spot. Crazy busy, which is always a good sign. I never pass up an opportunity to have the frites and a half dozen oysters, but you can t go wrong with anything on the menu. Try the vegan banh mi!

The food was so good and the atmosphere was great! Id definitely reccomend!

Food was good, service was as expected. Highly recommend the beef burgeoning. Had the salmon appetizer as well, it was quite good.

Honestly had high hopes for this place. Super nice and busy! The food was honestly not impressive. The steak we ordered was overcooked and the fries were not good. The service was meh. Definitely paid too much for the underwhelming food and service.

Great restaurant. Mimics some of the French cafes I visited in Paris. The food was excellent and the service was exceptional.

Great happy hour! Love their French fries. Nice freshly made breads. Good service. Nice place to wine and dine!

Completely lived up to the delicious smell! I m so glad we decided to try this during our few days in Richmond.