Jamaica House Restaurant in Richmond

I enjoyed my food and the service was fast!

Thoroughly enjoyed. I highly recommend this location and I a person who is not high on Jamaican food. This experience is worth a revisit

The oxtail there is really good I would also recommend the curry goat

The island fried chicken and curry chicken........

I love this place, closest thing to a home cooked meal being away from home

Wonderful local restaurant !!

Very rude customer service.

Drove from Smithfield Va. It was well worth the drive. I definitely will make this my go-to for Jamaican food!

It was my first time trying this spot, but it was spot on. Courteous customer service without a very long wait time

I love this place.

Literally best Jamaican Food in VA. Feels authentic and as if I was home in New York. I always get the Jerk and its on point!!! The Curry Goat, Salads, and Oxtails are also good, but I just really love the flavor and sauce on the jerk. Good price and business has been very successful for them to even open a new location. Service is good and respectful. Ive eaten in and taken out. They moved their location from down broad street a few blocks. Indoor and outdoor seating. Food is prepared quickly. Prices are still reasonable.

The Jamaican lady that work in the morning time very disrespectful

This is a gem! Suckers for oxtails so I ordered and may I just say this oxtails meal is otherworldly fantastic. The rich favor of herbs in the mear and the gravy texture go well with the bean rice that is provided. The sauteed veggies come as the side is also favorful. Definitely recommend.

Fast service and food was great ... Food

I went jamaica house today. I got the Curry chicken with cabbage, rice and a side of planten. Every thing was great.

This place was great before they moved.

It was ok. I probably will not go again. Im used to NY Jamaican food.

Food is fantastic...

Food was great and so was the customer service.

I got the jerk chicken rice and peas and cabbage. The chicken looked dry and was the narrowest park of the chicken and theres more bone than actual meat the rice is bland and the cabbage is crunchy. Im not sure how my daughter paid for it but Ill be sure not to order from here again.

Overcharge for small oxtails and only get bones no meat all sauce that s $14

This place reigns supreme Best food in Virginia

The Island fried chicken is

We got the curry chicken and the jerk chicken, and both were really good. The meat was super flavorful and fall off the bone tender. Huge portions for the price btw, so definitely recommend!

Good food . Great service. Nice portions. Wish they printed prices so I didnt have to ask.

Have patronized this establishment minute time. But this will probably be the last Quality of the food has Deteriorated This place just like so many other black restaurants, you just cannot get professionalism and service. When a Business starts taking their customers for granted Its time to stop Patronizing that business

Ordered the oxtail and the curry goat the rice was a little soft and the flavor was ok......as Im a Jamaican.. my biggest issue was I found hair in the curry goat which was a big turn off and disappointed as I was traveling from out of state and was just looking for some home cook meal. I noticed the servers were not wearing hair covers which is something you should apply and make it mandatory.....wishing you all the best this will be the first and the last lets do better as Im always willing to support my people. One love

Jamaica House is optimal. Food is always great, super consistent and the prices are good. Love this spot

Whoah Nellie! Delish! Ive passed through Richmond so many times and never knew this restaurant existed until it was featured on the food channel. Dont forget to get the Fruit Punch also!

Absolutely good food, and I look forward to our return. Best Jamaican restaurant that we have gone to hands down since our arrival to the area almost a year ago

I live 2 hours away and I want to drive over to Richmond right now JUST to hit Jamaica House and the ABC store next door

Every time I order something from there I get the wrong thing and they request you to drive back and spend more gas and time to get what you ordered the first time. Smdh I just cant keep spending my money there

Delicious! Great staff.

Not a true restaurant experience but the food and staff excellent

The food was almost flavorless. It had nothing in it that made me think I was eating Jamaican food. Even the rice and peas has pinto beans in it! Since when? The Cabbage, however was delicious. Cooked perfectly. It was my first and last time. I dont do many reviews, but if you want Jamaican food, you might be disappointed.

Everything was good except the crack head trying to attack everybody and kept coming in the store

Maybe, someone left the REAL ingredients at the old location. I have been disappointed again by this flavorless dish. Is there a new cook? Or to many youth running the show. C mon, get back to that authentic taste we all used to love. :(

My favorite Jamaica spot in the 804 perimeter.. I m from North of 95, so my expectations of Jamaican food is high. But it is the best one in this area. Cabbage is never soft always hard and that s probably the 1 complaint I have. Octavio s are either super tender or were taken out too quick.

Its hard to find decent jamaican food in va.. this place was better than another place but the food was bland and theres a difference between a veggie patty and spinach patty...seems jamaican restaurants in va label their spinach patty as a veggie patty Vegetarian options: a veggie patty no real flavor..a real veggie patty would have cabbage peppers onions carrots etc.

This restaurant was my first experience of Jamaican food and nothing ive tried since has compared. You have to get the oxtail! Island fry chicken is my second go-to, and curry goat follows closely.

Came in and got a large Oxtail & large Pepper steak. The cabbage was under seasoned & even though I ordered large portions they are more like smalls with a ton of rice. The oxtail could be bigger but is good. but the pepper steak lacks depth of flavor.

The food is decent, but one male worker thought it was appropriate to stand directly behind me and hurried away behind the counter when I turned around. People come here for FOOD. Leave women the hell alone and have enough sense to not invade customers personal space.

Wow.

This has been my go to spot for many years. It was 7:30 pm on on a week Night They were closing in 30 min. I thought I would run in get sum curry chicken and come right back out. There was a lil wait but I dont mind if the food is good. It was horrible, very salty ,Cabbage was really soft and not crunchy like it usually is. It was alot off skin from the chicken but not alot of chicken. And the rice was so mushy it was like eating mashed potatoes. I wasted money which is very disappointing. They definitely need to do Better Parking: There isnt much parking. Everytime I visit this establishment I have to park around the corner or several blocks away. Its lots of traffic on broad st. Sometimes you can catch someone leaving and get a parking space but very seldom

One of the best deals in Richmond. I recommend the curry chicken or pepper steal

A nice laid back place for dine in or carryout. My favorite is the oxtails or island fried chicken

Great food.

Delicious. Stew chicken, fruit punch, coco bread and beef patty. Go get you some!

It s okay. Tried the jerk. Very little spice. Oxtails were a little chewy. I don t think Richmond has any good authentic Jamaican food really. I didn t even see any Jamaican people in there, maybe they in the back but everyone in the front is like Spanish or white. Confusing.

ATTENTION......THIS IS A PUBLIC SERVICE ANOUNCEMT........this is not the same Jamaica house,I promise you,are they under new management or something,the food is definitely not the same,I will never be eating there again the food is horrible now,it tastes nothing like before

....the food has totally changed.

Really enjoyed my food the service was very nice

Love the cury chicken plate big porpotions and good price. Jerk chicken is super spicy just fyi. The stew chicken is sweet but good. Everything is super flavorful and I love the fruit punch. Carrot cake is good and the other cakes arent all that.

For 20+ years I been eating here but after yesterday I will never eat there again. The rice and meat was disgusting in the pepper steak ( Old, mushy & slimy) w/o any flavor and the meat in the curry was not done. Pink inside w/ lots of bones rice mushy nasty tasting as well. Then the manager on duty was very rude and didn t want to give his name. I let it be known to him that I know the owner if she is still owner, she would never let that disgusting food or disrespect be attached to her name. I Request she call me no call yet

I Had goat in Palm Beach Florida at a well known local franchise last weekend. Their goat is normally really good but today this goat here at Jamaica House is way better. Glad I took the chance. Whoever cooked today should cook every day. The price is good too for the amount of food you get. Good job Ill be back tomorrow.

It been a while since I went but I recently yesterday and while the food was good the quality was very poor and not like I remember. I normally get a small or large oxtail with extra gravy. This time I got the small with extra gravy and the cuts of oxtail were small with barely any meat. They also seemed to be more fat on the end caps which I have no problem with but it seemed a little undercooked making it hard to get the fat off so I can eat it. No matter if you order a large or small you should get a decent amount of meat with nice cuts thats thoroughly cooked. It cost too much to have the quality of it that way. It wnt stop me from going but I have tipped before so Ill just hold my tips until the quality of what I order picks back up and reflects the price you pay

Tasty, home cooked meals at great prices!!

I used to eat here all the time. Back in college when It was across the Siegel Center. The food quality has gone down DRASTICALLY. My rice and peas lacked flavor , the jerk chicken was so average. Made me question if there was even a Jamaican Chef, honestly. I m not going back! There are other options in RVA that are more fulfilling now. Not sure how the previous Infamos Jamaica House is still in business. Terrible!

Very good, try the ribs

Drove 2 and a half hours here . It was well worth it!! Highly recommend!

I miss the old Jamaica House real bad! : ( Such a sore loss. Been eating here since 2016. I come here often to support local but the inconsistency, authenticity and food keeps underwhelming me. It reminds me so much of another restaurant (I won t mention) that I absolutely despise going to. The recipe here is just not it anymore and honestly I hate to say the only thing they do great is the Sorrel juice. Menu hasn t changed but the flavor and true Jamaican representation has. There s even been occurrences where a little extra has been taken on my tip or I ve been charged twice for one visit. Hope they get it together as this location is really convenient for me. Fingers crossed.

I havent covered in here for years and been very satisfied. I tried a new dish this time, The Jerk pork. It was burnt and left me very unhappy.

First and last time eating here. The food was terrible. I ordered the island fried chicken, they gave me a piece of old, dried fried chicken and tried to cover it up with sauce. It was absolutely disgusting. I wouldn t even feed that mess to a dog. If this is what you re serving people I don t think you should be in food industry.

The first time I went to Jamaica House, it was really good. The second time, I called my order in. My food was okay, but it was mushy. When I went in, it was kind of packed like always, but I thought you didn t have to be in line to say I m picking up. They have an order here sign and a pick up here sign on the other side. So I went to the side that says pick up here. I asked the employee that I m picking up, and he told me that I have to be in line and wait. Why do I have to be in a long line when I m just picking up and my food is ready? The long wait made me want to walk out, but I won t ever go back.

Parking: You may have to circle the block to find parking and maybe even a couple blocks away. The food is worth the walk. Food

My oxtails was very few with a lot of fat this time. Service was great as always. Still considered the best Jamaican spot in Richmond-my opinion

They dont miss with the brown stew chicken. Best brown stew in Richmond, period. The other Jamaican spots just disappoint when it comes to the flavor. The oxtails were pretty good too. They give you a good amount of sauce as well.

The food was so good we had to do a repeat from the day prior. The first day we had dinner. The second day we had lunch. Can t wait to come back to Richmond. Vegetarian options: Curry bowl and veggie patty and cabbage

The only reason this gets a 4 is because the food was actually delicious and authentic - jerk wings, oxtails, coco bread, chicken patties - all of it was great. I would have given it a 5 if the restaurant hadnt run out of over half of the menu. How do you run out of rice at a Jamaican spot? Also, I dont care for establishments that have rules around where you can eat your food. If you want everyone to take their food out, just run a take out spot.

I will start by saying my dad and my friends love this place! Their curry oxtails is the only dish I truly enjoy, but my dad is obsessed with the curry chicken. The oxtails are well seasoned and a nice size. Recently, I was craving oxtails and came here. When I took the last bite my stomach got queasy. I ended up with food poisoning. I was sick Super Bowl Sunday and had to call out of work Monday to Wednesday. Im was still dealing with some queasiness this past week. (I did consult with my primary care doctor cuz I have never been sick like this) So its been 2 weeks of dealing with food poisoning! Ill never eat here again. I dont like any of the food except for the oxtails, but after getting sick like that... its not worth it. Besides there are FAR better Jamaican spots in RVA... with better food and better service.

I had the curry chicken w/ rice & cabbage & it was bussing all the way lol & the plantains was good also !!! Definitely going back

I use to always come here. But definitely won t be anymore. The prices went up and the food quality went down. The fish/seafood is TRASH and when you order the $16 oxtail you get 3 small pieces THREE (look at size of oxtail compared to size of standard fork) and loads of sauce, the owner then wanted to tell me how much he had to pay to buy the oxtail that morning like boy idgaf. Take it off the menu if you can t afford to give customers what they paid for. The customer service sets a new lower bar everytime . lol Irie tings is minutes away, go there!!

It s a must try if you re ever in the area I PROMISE IT S NOT A MISS!!!

The food is horrible I ordered jerk chicken also ordered oxtails the food was pre-packed and was not fresh it was like they fixed the meals in advance and wait for people to order them the rice was mushy and gummy the cabbage was half done and when I called back to complain they put me on hold because they didnt want to answer to the horrible food that they are never again will I order from there should buy food from them

I was very disappointed in my oxtail dinner. The flavors were off on this meal. I got a lot of bones and fat too. There was also a piece of steel wool fiber in my meal. The beef patty was good.

I used to love the food but I cant support this business with the constant price increase for seemingly no reason. What used to be a large 6 months ago is now a small entree.

Missing the authentic flavors of Jamaica! We had the Oxtail and Jerk chicken neither were flavorful left me wondering if there was a Jamaican chef or someone else????

Great food and customer service.

As a yaadie that s hard to please, the food was great! My family and I thoroughly enjoyed it If you re ever in Richmond, This is your spot ! Food

Great jamaican food, i have had just about everything on their menu.

Ive been driving a hour away for years to eat here my fav

Definitely a wonderful vibe, the 2 dine-in dinners were delicious and flavorful!

I m going to be polite when I make this this is not the old Jamaican house recipe. It doesn t even taste like Jamaican food. I just ordered a large curry chicken beans and rice is watered down and I ve not only speaking of now but the last three times I ve tried them because of the convenience and me, not having to travel all the way to Southside, I went there and every time the food is horrible You need to reevaluate your business because you are I don t think out of the three times I ve There you are now and not giving the community what they re paying for

I ordered jerk pork It didn t look good no burntness nor crispy pon da food , too much sauce too wet rice was over cooked . The plantains was burnt the jerk pork should ve looked like the plantains.

Jerk chicken with cabbage and rice can t go wrong !

Delicious. Wide variety. We got oxtail as well

I always get the curry chicken roti and jerk chicken kids meal. I drive 30 minutes to get meal never had a issue until today when I got home n opened my roti it was one piece of meat and one potato when I called n spoke to the manager they was of no help and wanted me to drive 30 mins with food to get a refund! I work for customer service in a restaurant if their a issue a customer should be warranted a replacement regardless. I m not driving 30 mins hungry just to waste gas n get what I originally paid for. A courtesy meal next time I was in the area would of had been nice! They just lost a loyal customer

Im not sure who made my plate tonight but if you re reading this I had the large oxtail and pepper steak plate with extra gravy and you put your WHOLE FOOT into that food. I always come home shower then eat but I just needed a little taste of my soup to warm me up and within 2 mins it was GONE! I looked over at my plate decided to take a little taste and what do you know it was GONE! Now I m sitting here rethinking my actions haha I want more. I ve always loved Jamaican House but tonight idk y all did your big one 100/10 I just had to leave a review. Reminded me of my fav spot back in Farrockaway

10/10 The food was delicious and very affordable. They were so busy I expected a long wait to dine in but the food came out quickly. My family enjoyed everything we tried.

Food is absolutely amazing!!

The curry shrimp was incredible!!! Delicious!

Ayooo/ best Jamaican restaurant in Richmond - small oxtail extra gravy on the rice w/cabbage - no games

We were on a road trip passing by and decided to stop here. The food was excellent! My favorite is the ox tail dish.

Even though I usually get take out, the place is ALWAYS lively, clean,, with happy employees who are ready to serve. Since I call ahead, the order is always ready. They have no problem accommodating special requests, which is greatly appreciated. If you have a craving for Jamaican Food, this is the place to go. I recommend, Brown Stew Chicken... savory with juicy meat and just the right amount of heat... dont forget your CoCo bread and one of their authentic juices and youre all set!!!!! ENJOY

Awsome

My gf like it

Had some seriously delicious ox tail here after being recommended to visit. Quick and friendly service and not too crowded.

First time there not impressed food has no seasoning the oxtails were tender..the shrimp dish was ok .. which they had Jamaican spices since my family is from Jamaica.. I met my cuz there and he wanted to eat inside the white woman I guess bouncer was rude asked us to go eat outside because our food was to go there was so many seats open and a few inside eating .. she made us eat outside at the tables that area had trash food that someone threw up or just threw on ground and left it there I should have taken a pic. Anyway we went outside to sit at table there was a beggar out there less than 5 feet from us begging a dollar from everyone that walked in and out I will not be returning..took over hour and half to get there since my cuz bragged about food Im a chef and was not impressed..its busy though must be only Jamaican place in Richmond,, possibly?? Dietary restrictions: Menu seems to be accommodating for all pallets Parking: Cannot park in front of place and I would definitely not go at night

The food is very good, I ordered pickup and the counter person was very pleasant

I had the salmon with coconut sauce and it is ridiculously delicious. I love the attention they pay to the customers. There are no numbers on the tables and you have to order at the register but they know just where to bring your food. The serving sizes are decent. Definitely worth the wait. I will be stopping by here when hungry traveling through Richmond.

I was skeptical coming here as I am accustomed to authentic Jamaican food while visiting Jamaica and from the delicious Jamaican food in New York. I ve got high expectations and so far no place in Virginia has impressed me until I came here. I ordered oxtail with rice and peas no cabbage and it was ready in minutes. The staff was friendly and they were playing wonderful music. This is my new favorite place in the Richmond area. I highly recommend you try their food if you also enjoy Jamaican cuisine.

First, let me say I absolutely love Caribbean food, but it NEVER ceases to amaze me that the people who own/run these establishments are rude or have bad customer service. They dont speak and have little interaction with you. Like this place, we spoke to 3 staff members, and all of them half spoke. The food portions were large. The oxtails were tasty, but Ive had better. My significant other had the jerk pork well seasoned, but a little spicy. I noticed both dishes had the same gravy/ sauce on them. The cabbage was al dente, actually almost raw. The ambiance was nice and clean. I would definitely come back, but they need to be more pleasant.

Its ridiculous how much I love this place. Started eating here as an undergrad at VCU and a lot of years later, I rarely go to Richmond and not go to Jamaica House. My favorite is the curry and jerk combo with more cabbage than rice . And the patties, all of them! We also enjoy the oxtails... cause... oxtails!! Portions are on point and the service is good. Almost forgot the coco bread! Also delish!! Parking: Its in downtown Richmond. Sometimes you get a spot right away, sometimes you ride in circles for a bit.

It was fairly enjoyable. I did get kicked out the restaurant whiling dining because takeout order is not allowed . I never requested the order to be take out. I found myself sitting outside the restaurant. I got the oxtail meal.

I ordered online & picked up my order during my lunch break. The restaurant was clean and nicely decorated upon my arrival. The food was delicious + it was my first time trying this spot. The prices were great and the large portion(s) surprised me! My food was fresh and hot! I ordered the curry shrimp entree with plantain. I will definitely be returning to dine in sometime.

Support them!

Nice food..had the snapper stew prepared from scratch..have to wait until cooked.. been there

Flavors were not were lacking .The Coco bread lacked the coconut flavor that they had in the past. We had jerk chicken and oxtail. Although Carenas is a longer drive the Flavors are more consistent.

Never go when they are about to close. They will have you paying $17 for a container of rice and cabbage with oxtail gravy on it, with NOT ONE oxtail in the entire thing.

Delicious food Awesome location and great service

I Usually Would Order From Here Twice A Week Because I Fell In Love With The Jerk Chicken But I Ordered $45 Worth Of Food For Me & My Girlfriend & Friend Just For Us Not To Be Able To Eat It, My Girlfriend Found Something That She Thought Was Seasoning But When I Looked It Up, It Was Fly Eggs So I Won t Be Going Back At All

Coming here for.years now, please go back to the way yall used to be with better quality food... your taking short cuts and its obvious

I used to love this restaurant. I have been there several times before they have relocated. Now that Broad street has become a college campus the food is horrible and the menu doesn t offer any variety. Truly disappointing and very heartbreaking.

So flavorful and delicious

Reasonable prices and authentic delicious Jamaican food. Jerk chicken wings with mango sauce was perfect, and curry goat was delicious!

Love the service and the Oxtails. The curry goat is good too. Always have to get my beet patty.

The Oxtail is so unexplainable delicious, I ate some for lunch and had the rest for dinner.

Lady took my order and didn t even ask if I wanted to dine in. I was asked to not dine in once I received my food and to eat my food outside. She was talking about how the containers for takeout are not allowed there. Make it make sense. Super unprofessional and rude. I wouldn t recommend this establishment.

First time Jamaican food and we love it. No waiting time, nice staff and very tasty food!

Finally ! Some good Jamaican food, didn t know I had to leave the DC area to find it. It was worth it! Came in town for the weekend for a conference this was my first stop because I didn t have lunch yet. Staff were all very nice. Food is made to order and it took 30min. I got the oxtail with rice and peas and cabbage, jerk wings and a beef patty. I will definitely be back! Great food!

Black Owned profound establishment providing quality across the board

Ordering was quick and easy. The menus were kept at the register where you order. They werent easy to find. I ended up using their online menu. The food was amazing. I ate inside the restaurant. My only complaint about that is the lack of space. When it gets busy, people line up right by the tables where people are eating. It can be kind of unsanitary. I dont like a lot of people breathing near my food! The best chicken and curry Ive ever had. I would eat there again. They also have vegetarian options and seafood options which is a big deal for me and my family. Note : Parking near the restaurant can be complicated, so plan to walk a little way to get there.

The curry goat was amazing. Customer service was amazing too.

So, I live 50 miles north of Jamaica House Resturant in Richmond. So I drove down on Friday evening to get my Jamacian Food Fix (because Fredericksburg has nothing in terms of good clean Jamacian food). I arrived there at like 6:41 pm and it was packed. I circled 3 times for parking but just made my own space. They were sold out of Oxtails, the Red Pea Soup was down to pot liquor (just broth) and the cashier did tell me but I still got a small soup and jerk chicken, I was so hungry and that small soup tasted so good, every so often I would get a few peas or piece of carrot, potatoe, etc but it was so good even as it was empty. So on Saturday, I took the drive down again...seeking Oxtails and some Red Pea Soup, I got there about 5 pm and I got a Red Pea Soup and Oxtails!!!! The soup was loaded with all the goodies...beef, dumplings, potato, carrots, peas and it was SO good!!!!

Our family and friends came into town for a swim championship .. If you want food that s cooked and seasoned well try this place.. We tried most things and it was great Oxtail jerk pork jerk chicken stew chicken curry goat all great. Must try the house made fruit punch .. AMAZiNG And the food is not Overly priced The gravy was on point.. not oily .. not watered down .. it was rich and thick and a lot to eat with rice I rather a place not fancy and food is good ; rather than a fancy place and food overly priced and not great.. We were looking for good food not ambiance . Since we know how much it takes to properly cook and season Jamaican food.. this was very close to home just how we wanted it .. Jerk chicken and jerk pork is very hot exactly how jerk must be . So be careful

Food is delicious!! Sometimes you will have a wait. But its worth it. Have tried 2 other jamaican restaurants because they were closer to home...nah I rather drive to Jamaica House. Cmon Carena, put a restaurant in the west end or short pump area!

Got the bowl. It was A M A Z I N G! Staff were awesome and the food came out quick.

The red snapper was good but they have definitely changed cooks or something

Today my red snapper was dry and either very old or over cooked! Usually I get a nice size piece that s nice and fluffy.. The meat is usually so fresh and delicious! I waited almost 30 minutes for a dried out piece of red snapper! In addition I purchased oxtails and requested extra gravy! You FAILED to put extra gravy on my oxtails! In addition you only gave me 3 small oxtails with a ton of rice!! I live 25 minutes away from you guys!! Too far to return after getting home from a long day at work! Give people what they pay for! A customer should not have to open the food containers and check to make sure the food is hot or fresh! The fish itself was luke warm while all the vegetables abs rice were piping hot! You guys are horrible for this! I shouldn t have to drive back to your location to show you the food! You want to see it??? Here it is! Do better! Cook the food fresh or close down! $35 down the drain..

Pros: Restaurant was clean, food was fast, and staff was friendly. Con: My food arrived luke warm/cold. Made an otherwise delicious meal unappealing. (P.S. Beef patties go hard, 24/7)

So I went there and it s good! The only Thing is I asked for no beans and they gave it to me when I said no beans so. So that s why I m giving it a four. I enjoyed the food. The service was good too! Atmosphere was releasing! Parking: I had to park close to the rite aid to find parking!

Was better with salt added.

I placed an online order as I usually do because parking is horrible in downtown Richmond. I finally parked after circling the block several times. I walk in and straight to the pick up line. I speak and give the lady my name and another lady says do you have ID I thought she was joking She says you cant get your food without It. She replied I called you. I have my phone in my hand and theres No missed calls. I said Maam my ID is in the car and Im on a Boot. From my ankle all the way up to my knee She replied well you wont get your food without it. I had to walk all the way back to my car. I was upset that I paid for food in advance and couldnt get It because you have new rules Post a sign. I was so upset I didnt look at my food as I usually do. The quantity was less and the containers that the food came in were smaller. My order was in correct and I was back at work when I noticed. The food wasnt as good as it usually Is. Which was surprising because the food is always good. They definitely need to do Better. Parking: Most of the time parking is unavailable

I ve been ordering from Jamaica House for years, and the food has always been great but the service is well below average. Today was absolutely my worst experience with them by far. I ve always ordered online ever since they ve made that option available. On their website it says you can skip the line of people ordering food to pick your food up. That has NEVER happened in all my trips there. The pick up line is the same line to order food. Nevertheless, not a big deal. But this time I ordered, the cashier couldn t tell that another customer and I were in line, so we were being skipped until I spoke up. So after waiting in the line patiently, the cashier told me I needed to show my ID to pick up my food. Which I have NEVER had to do at any restaurant. AFTER I retrieve my ID, the manager tries to rudely lecture me about my frustration with the lack of adequate service. I simply tried to inform him that if that was the rule he needed to post it somewhere in the restaurant. This was during rush hour where most everyone is in a hurry. I ve met the owner and she s a nice woman but I don t think she knows how bad the front of the house staff really is. I used to eat here all the time but after dealing with the cashier and the manager, I will never eat here again. Service is extremely important to some people and I am one of them.

Ive ordered the curry goat, beef patty, and the fruit punch. Fruit punch was super good! Loved it, would probably go again just for that. Beef patty was good, but nothing to write home about. Curry goat was fine too, but it was also the first time that Ive had goat meat before, so it was a bit of an odd flavor for me. There was a small hair inside--didnt really bother me, but I docked a star for that since others might not like it. Solid food! Great drinks.

This is one of the only Caribbean restaurants located downtown. They are always packed and sell out of particular items. My favorite thing to order is Curry Goat with rice and peas, cabbage and plantain! I order online because it is guaranteed to be a 20 minute wait but its worth it so bring your appetite. Parking: Due to the restaurant being located on a busy street it is hard to find parking during peek hours.

Whom ever was the cook at the beginning of the franchise need to come back, I just left there and my chicken was pink I had to put it in the oven to cook all the way and there was no seasoning on the chicken

Everything nice! Kid-friendliness: Yes Food : 5/5 |

Usually good but for some reason today everything is under cooked. They rushing in there or something. Cabbage was too hard to even chew. Disappointed.

Yummy

$14 for a small oxtail they only gave me 4 pieces of meat and one piece was very small, and one piece barley had meat on it .. This was my favorite place to eat. I will never go back. I feel like I was robbed

I got the coco bread and curry chicken with rice and cabbage in a takeout order for <$15. The coco bread reminded me of a slightly sweet brioche bun. The flavors of the chicken curry were amazing and it lasted me two meals so it s definitely a great value. The only reason it s not 5 stars was because I had to pick out many tiny pieces of bone I kept biting on, but overall I would eat here again.

New location much better. Minimum wait time and better parking

Im really feeling this place. A coworker told me about it, and Ive been coming here ever since. I like that they call me by name, especially the young lady at the register. Her customer service and multi tasking skills are amazing.

Food used to be amazing everytime, sadly I can tell from the food that there has been a change in cooks or management. the lack of flavor is evident and Im going elsewhere after being disappointed twice with the pepper steak which used to be my favorite

The food is delicious

I frequent this establishment. Use to be great customer service. Due to the white woman requiring me show ID for my order that I placed online after showing the online order confirmation. I will no longer patronize this establishment.

The oxtails are extremely small and the portion doesn t match the price

Do you have a new chef....my Jerk Chicken is par boiled Why!?!

love the food here always pleasant service

Best Jamaican restaurant in Richmond.

Fresh Flaky Beef Patties and Warm Buttery Soft Sweet Cocoa Bread, Tender Curry Goat & Oxtail, Great Customer Service, Immaculate Dining Area, & Prompt Service. Very reasonable and affordable pricing for great quality eats with good portions. I highly recommend and will surely be back for more.

The jerk chicken, rice and peas, and cabbage is amazing. The chicken was juicy and fell off the bone. Delicious. The cabbage is tender and slightly sweet. The chicken is seasoned like somebody who likes to eat is cooking. It s very clean inside. Busy but efficient. The picture is of a Large with plantains added.

always professional customer service And great authentic Jamaican food.

ORDER SEAFOOD IN ADVANCE IF NOT A HALF IN HOUR WAIT. TOMATO STEW TALIPIA IS AMAZING, LIMITED SEATING AREA, DIDNT CARE FOR THE CASHIER

I ve loved this place for a little while now, I m ready to review : Consistency is amazing here, just ate another plate of ox tail and it was so on point. Perfect in every way just absolutely amazing. Service is always super welcoming and easy. Love the people that make it happen here everyday.

No prices on anything. Thats always a warning sign, but others said it was affordable. Over 25 for one meal. No thanks. I walked out at that.

When I want the best oxtails and beef patty in Richmond, VA, this is where Im going every time.

Did not taste like curry chicken the cabbage was extra hard