Fall Line Kitchen & Bar in Richmond

500 E Broad St, Richmond, VA 23219, United States

★★★★★
(1686 reviews)
Categories: Restaurant Bar

About

Fall Line Kitchen & Bar draws its name and inspiration from one of Virginia's most prominent geological features, and the upscale-casual Richmond restaurant is dedicated to ingredient-focused comfort food with regional craft brews and cocktails.

Website
falllinerestaurant.com
Address
500 E Broad St, Richmond, VA 23219, United States
Plus Code
GHV7+79 Richmond, Virginia, USA
Time Zone
America/New_York

Business Hours

Sunday
7 AM–1 PM – 5–10 PM
Monday
6:30–10 AM – 11 AM–3 PM – 5–10 PM
Tuesday
6:30–10 AM – 11 AM–3 PM – 5–10 PM
Wednesday
6:30–10 AM – 11 AM–3 PM – 5–10 PM
Thursday
6:30–10 AM – 11 AM–3 PM – 5–10 PM
Friday
6:30–10 AM – 11 AM–3 PM – 5–11 PM
Saturday
7 AM–1 PM – 5–11 PM

Services

Service options
Outdoor seating Takeaway Dine-in Delivery
Highlights
Fast service Fireplace Great beer selection Great cocktails Great dessert Great wine list
Popular for
Lunch Dinner Solo dining
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Comfort food Happy-hour drinks Happy-hour food Late-night food Organic dishes Small plates Spirits Vegetarian options Wine
Dining options
Breakfast Brunch Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy Trendy
Crowd
Family friendly Groups LGBTQ+ friendly Tourists
Planning
Accepts reservations
Payments
Credit cards Debit cards Credit cards
Children
High chairs Kids' menu
Parking
Parking Valet parking

Photos

Reviews

4.7
★★★★★
1686 reviews

Most Mentioned

gooey butter cake (48) igloo (41) shrimp and grits (39) crab hush puppies (38) burnt ends (31) steak frites (28) bucatini (12) bistro steak (7) miso halibut (5) maymont (5)
5 stars
1464
4 stars
121
3 stars
42
2 stars
18
1 stars
41
★★★★★
December 13, 2024

Overdue review but had a lovely dinner while visiting Richmond with my family. Almost everything we ate was superb. Apps ordered: tuna (super fresh, nice sauce), cauliflower (great spice), burnt ends (least favorite, good flavor but a little salty). Mains: truffle pasta (soo good), shrimp and grits (nice spice, fresh large shrimp), and pork. The dessert was delightful. Shout out to our server Ana. She was patient and very nice!

★★★★★
October 23, 2024

Had date night here, and the service was good. Our waiter was really nice, and she also curated one of the Fall drinks that we loved. We ordered a salad, chowder, hushpuppies, steak frites, and braised short rib. All of the food was really good. The steak is had was so tender! I will be coming back to visit next time I'm in the area.

★★★★★
October 16, 2024

At first glance I was a bit skeptical since it’s in the Marriott but don’t let that influence your decision. First our waitress Gabby was exceptional. Very knowledgeable about the food and her service is even better. Service is important but the food is the real reason. We started with the burnt ends and tuna tartare. Wow! Flavorful and great. Oh. I forgot the drinks. I had the Bee Keeper at Gabby’s recommendation and it was amazing. The wedge salad, Bistro Steak and the Miso Halibut were equally great. We topped it off with the Gooey Butter Cake! There aren’t words to describe it. It’s more of an experience! (Gabby’s recommendation). We have a great time! Great food and even better service. Come give it a try. I think you will be happy with your choice.

★★★★★
October 5, 2024

We had an amazing night! Sierra was a wonderful server. She was prompt, attentive to detail and provided customer service that made you feel cared for. The food was delicious, from the starters to the salad to the entree. The chef has thought of it all when composing a dish. The hush puppies were perfectly crunchy, not dense, the cheese melt was spot on, and the crab and corn flavor came through. Plus the citrus aioli added the hint of acid it needed to cut through the richness of the hush puppy. Love love! Will definitely go back! Prices were adequate for the serving size and food quality/cookery. The vibe is warm and cozy. Plus the chairs were plus size friendly. Would recommend for a date night or special event. Only downside is the parking, it is located downtown in the Marriott.

★★
August 25, 2024

I’ve traveled and eaten at some of the best restaurants the world has to offer but always come back to dine in my city of Richmond; tonight, I was not pleased for the first time in a long time. I always start with strengths so let’s talk about the atmosphere and environment of this restaurant… PHENOMENAL! The staff were amazing, the vibe was amazing, the location and service was top notch (after waiting 10 minutes to be seated with less than half capacity). The esthetics were great and appears to be a nice place to have a special occasion. The food needed some work. To be honest, the prices did not match the quality and there is a weird obsession with corn and cheddar in several staple dishes that could have been simplified. The chicken was very flavorful but slightly dry and the salmon was over cooked as well. The cornbread was decent but not my favorite and the crab lump hush puppies were underwhelming. Again, not making this restaurant appears like a bad place but the menu felt like they were going to upscale but skipped some steps. The good thing is they have part of the battle won because of the management and staff in place; now focus on menu and quality to create a steady customer base versus hotel stayers. Overall, Fall Line fell short of meeting expectations. We will try again in a couple of month and have more updates.

★★★★★
August 4, 2024

Great kitchen and bar place. The staff was very friendly and the recommendations were very good. The bistro steak was great but the fries were not that good, I would replace it with some potato wedges or steak fries. The iron skillet corn bread, not in the picture, was a great appetizer and would definitely recommend you to order it.

★★★★★
August 3, 2024

Gabby was sooo nice and helpful! First time at the restaurant and what she recommended was phenomenal! I would definitely come back and bring more people. The setting 10/10 the food 10/10 ESPECIALLY the butter cake ugh just to die for ! Everything was perfect. THANK YOU GABBY❣️

★★★★
July 15, 2024

Overall, great experience. It's like top dollar so be prepared for that, but there's plenty of space and seating. There are a couple nearby parking garages. Food was excellent. And the server was exceptional. My biggest criticism is just that the lighting was maybe a bit too dim even if perhaps flattering for dating. I got the shrimp and grits which was well prepared. At least 4-6 x large shrimp, in a somewhat spicy Cajun gravy over grits with a few peppers mixed in. One of the rare times I've ordered something and it's better than what I can do at home.

★★★
December 22, 2024

Honestly kind of disappointing considering how well-reviewed this place was - maybe they are coasting now that theyre well-established? The service was friendly but inattentive, the charcuterie plate was pretty bad and presented with no explanation of items, our cocktail was weak, and I think if you bill something as lump crab hushpuppies, they should have at least a few lumps in it instead of just stringy bits. The butter cake also seem overrated - it was just a sugar bomb.

★★★★★
December 21, 2024

Open environment yet quiet at the same time which allowed private conversation. Potatoes served with the omelette were amazing and very Celiac friendly! Peyton was our waitress and took great care of us.

★★★★★
December 21, 2024

Andy was an amazing host, bartender we came here multiple nights and he gave us great service , great drinks great food and conversation ! Would 100% come back for his service .

★★★★★
December 21, 2024

Visiting from Seattle,Wa letting it be known that the bartender Andy was the coolest. Made a brotha feel welcomed.. Breakfast sandwich with chicken sausage was perfect with their homemade jelly. Rib tips, steak, burger and chicken was good. This hotel is my new go to when ever I come out here again.

★★★★★
Local Guide
December 21, 2024

My server Gabby was terrific! She was so kind and was very attentive! I had the short rib and it was incredible! The sauce was perfect and the mushrooms weren t overpowering! Will be back soon!!

★★★★★
Local Guide
December 21, 2024

My daughters and I went here for dinner. We had the Autumn Salad, the Spicy Tuna Tartare, and the Short Rib. They were all phenomenal! Our server Gabby was so attentive. Great place!

★★★★★
December 21, 2024

This was our first time here and it was well worth it. The food was absolutely delicious but our server Gabby is the best. She was knowledgeable, personable, attentive and courteous. Definitely request Gabby when you come. I had the pork chop (which will be dinner for the next two days) ND my husband had the Braised Ribs- Delish! Everything we had was good. We will definitely come back

★★★★★
Local Guide
December 20, 2024

Food was delicious. Service (Payton) was wonderful. She took great care of our family for breakfast. The atmosphere was swanky and delightful. I am glad we made this stop on our road trip. Thank you Payton.

★★★★★
December 19, 2024

Gabby did a phenomenal job making our experience absolutely flawless! We enjoyed the crab hush puppies, roasted cauliflower, the bee keeper drink, Maymont mule, Caesar salad, and the truffle bucatini. Everything was divine, and Gabby s service was truly well paced and very patient (we took a long time to order because we were on a date and talking way too much) First time here, and certainly won t be the last!

★★★★★
December 19, 2024

Andy has been a fantastic and was terrific host during my stay! I will be back!

★★★★★
December 19, 2024

We did the igloo at Christmas time, and my wife and I had fun! It was very cute. Our server, Maya, did an incredible job and the cocktails were tasty.

★★★★★
December 18, 2024

My husband and i booked the outside holiday igloo and it was amazing!! it s seriously so pretty and cozy, and the food was great (only suggestion I would give is holiday themed cocktails please!). we had Gabby as our server and if you re able to get her as well then you re lucky. She truly made our experience that much better :) overall we recommend!

December 18, 2024

I am very disappointed in this experience. Me and my family came here expecting nice food and time to catch up and spend time together. I can t deny that the vibe and decorations of the restaurant left us in awe, but I can t say the same about the food. We ordered steak, which came burnt and bitter. We also ordered fried chicken, and the chicken was hard, overcooked, and dry. You could honestly get better food at your local grocery store. I would not recommend.

★★★★★
December 17, 2024

Evan Renee was awesome!!

★★★★★
December 15, 2024

Bryce was amazing and so sweet! 10/10

★★★★★
December 15, 2024

We had dinner in one of the igloos with Bryce as our waitress and everything was perfect! Can t recommend the pork chop enough! Such a special evening!

★★★★★
December 15, 2024

Andy was an amazing bartender and truly made our night

December 15, 2024

The food was fine but the service negatively impacted my experience. It was pretty frustrating. The server was rude, dismissive and failed to remember my requests. Maybe it was just an off day for the restaurant staff.

December 15, 2024

The cook today was too heavy with the salt couldnt even enjoy my food. Very Unsatisfied!

December 15, 2024

Horrible experience with the staff. Last Friday my husband and I had lunch there after coming from chemo and to celebrate his birthday. It started off nice. The manager sat us down and had a little small talk. Long story short at the end we asked for the ticket and I asked the waitress if they did military discounts. She said I need to see your ID. My husband had on his army hat but was eating his sandwich so he first pointed to his hat because his hands were full. She said anyone can wear a hat. He said that s an insult. I was going to show you the id once I put down my food. She went over to tell her manager, the guy who seated us to tell him about the conversation. At that point he should have come over and said sir, I do apologize but it is company policy or something, anything, just acknowledge the issue. He stood near the bar area. My husband finished his food walked over to the bar and told him about the issue. He proceeded with, well after you reprimanded her which NEVER HAPPENED! Jerrell Thomas needs customer service training and to learn how to show more empathy. I had just come from a long chemo session and all my husband wanted to do was treat me to a nice lunch and continue to celebrate his birthday. He reached out to Jerrell s manager Joshua and explained everything. He was super nice and understanding and apologized several times. He offered a free meal which we didn t take advantage of we just love GREAT CUSTOMER SERVICE which we didn t get last Friday. This would have been a great learning opportunity for the waitress had she went about it a different way she was only very quick to say anybody can wear a hat. My husband should have felt insulted because he worked hard in serving our country and is a well respected man in our community. After looking at some of the lower reviews it looks like the main issues are the staff. #notahappychemocustomer #notagreatbirthdaycelebration

Local Guide
December 15, 2024

Jerrel Thomas (manager) had and opportunity to turn a bad service experience into a great experience and he failed. Extremely poor customer service and managerial skills. Will not be coming back.

★★★★★
December 15, 2024

Amazing service by Mari, not only she was super friendly and attentive but knowledgeable on everything on the menu.We did the igloo experience and it was very cute. Definitely recommend!!!

★★★★★
December 15, 2024

Amazing experience, Gabby was the best server and the food was delicious!

★★★★★
December 15, 2024

The Fall Line Kitchen & Bar is a beautiful location and wonderful bar. We were lucky to be helped by Gabby who was a great help and pleasure to communicate with. The Miso Halibut and Shrimp and Grits were near perfect.

★★★★★
Local Guide
December 8, 2024

Loved the igloo. The decor was amazing!

★★★★★
December 8, 2024

The fall salad was absolutely delicious. The bartender Rachel recommended it and was extremely accommodating because I was in a rush. This is the Marriott service that so many love.

★★★★★
December 8, 2024

Dinner was delicious- roasted chicken and farrow salmon. Our server, Gabby, was excellent. Professional and delightful

★★★★★
December 8, 2024

A very nice whiskey bar with very fair allocated whsikey prices. Andy is a great server. Its fun to be able to talk whiskey with someone knowledgable and so friendly. We love the great vibe at Fall Line.

★★★★★
Local Guide
December 8, 2024

Best corn bread I have ever had. Delicious chowder, tomato soup and a wonderful salad.

December 8, 2024

We were so excited to try this place but so so disappointed. We tried to go for dinner and they were booked which is totally understandable so we sat at a high top in the bar area. It took a little but we were able to order some wine and an appetizer. We got the wine quickly but never got the appetizer. Saw all the people around us get their food even the ones that sat and ordered after us. We knew they were busy so were trying to be patient but after waiting for a long while we just asked for the check the first chance we got so we could leave because it was clear we were never getting our food. When we asked for the check that was the first time the waitress noticed that we never got our food. Thats why I am giving a one star review never got our food and didnt seem like anyone cared. If you go maybe make a reservation maybe itll be better.

★★★★★
December 8, 2024

Our server, Maya, was amazing and so helpful with any questions. The food was delicious. Zoe gives their fries Top 10 of Richmond! Their Igloo s are adorable and create the perfect holiday tradition. Can t wait to come back! Dietary restrictions: Our server, Maya, listened to our dietary restrictions and kept them in mind. Parking: Free valet! Kid-friendliness: Everyone is so kind and the kid entrees are delicious and well thought out for kids.

★★★★★
December 8, 2024

Can t go wrong ,,, NY Strip was killer Bryce and Andy made us feel right at home great spot

★★★★★
Local Guide
December 1, 2024

This is a lovely place to have an adult meal when you arent worried about cost. Quality food, attentive service, and a pleasant atmosphere round out the experience.

★★★★★
Local Guide
December 1, 2024

Came downstairs for dinner with our 5 year old son and his order was taken care of right away. Restaurants that do this ARE THE BEST! Thank you Gabby for the excellent service. Ambiance was also great- more than just a hotel restaurant

★★★★★
Local Guide
December 1, 2024

Place was super cute services was great really enjoyed our dinner

★★★★★
December 1, 2024

Such an enjoyable experience. The food was delicious, flavorful. The staff were welcoming and attentive. Our server Ana was exceptional.

★★★★★
December 1, 2024

We chose to do something a little different this year for our Thanksgiving dinner and took a chance on this restaurant. Everyone was very friendly and welcoming, from the hostess all the way to our server. Our server, Ana was conversational, kind, and attentive. She made the dining experience enjoyable with her friendly demeanor and attentiveness. When we were unsure of some items on the menu, she offered several recommendations based not only on what shes enjoyed but what others have liked as well. The food was absolutely delicious and quite filling (especially the gooey butter cake), but I have to say that the shoestring fries were AMAZING! We enjoyed the cozy atmosphere along with the warm lighting and beautiful decor.

★★★★★
December 1, 2024

Crab hush puppies; short rib & mashed potatoes; key lime pie - a splendid evening: ambience, delicious food - everything you want!

★★★★★
Local Guide
November 24, 2024

Such a great experience. We had a double date and Gabby took care of us and make the experience fantastic. Will be back for sure.

★★★★★
November 24, 2024

Great food and Gabby our waitress was fantastic!!! Highly recommended for an amazing meal!!

★★★★★
November 24, 2024

Food and ambience were AMAZING! Our waitress Gabby was exceptional.

★★★★★
November 22, 2024

Gabrielle was great! Really enjoyed her moxy. Food was fantastic. Butter cake dessert was a problem (in a good way).

★★★★★
November 22, 2024

I always stop by Fall / Line when I m in town for business. The gooey butter cake is to die for! On my recent visit, I had the most amazing service. Thanks to Maya for her recommendations and taking great care of me. Look forward to coming back soon!

★★★★★
November 22, 2024

GABBY WAS AWESOME!!

★★★★★
November 22, 2024

Whit is the absolute best bartender - great vibes and fantastic drinks! Definitely come by for a good time! Thank you, Whit!

★★★★★
November 22, 2024

Saturdays dinners (braised short rib and halibut) were fabulous and served promptly by our wonderful server Maya. She was all smiles and there when we needed her, a real gem! Be careful with the roasted cauliflower appetizer though, it was more than a bit spicy!

★★★★
Local Guide
November 22, 2024

Service was excellent, the staff were friendly and attentive, and made the visit very pleasant. If there is a downside, it s that the lunch menu is somewhat limited, but still large enough to find some thing for everyone. Food was great, if not exceptional, but overall a great option if you happen to be in this part of Richmond.

★★★★★
November 22, 2024

Good food overall

★★★★★
Local Guide
November 22, 2024

Nikki in the bar was fantastic. Listened to her suggestions and ended up with a fabulous dinner. Dont miss out on the shrimp and grits!

★★★★★
November 22, 2024

Had a great time. Mari was a fantastic server!

★★★★★
November 22, 2024

First time coming to Fall Line Kitchen and it very nice. Gabby our server was great! Loved her approach. Food was good had the Baked organic roasted chicken with mashed potatoes and green beans. Nice place to come.

★★★★★
November 22, 2024

Gabby was our waitress. She was so professional and fun. The good was phenomenal, will be back soon!

★★★★★
November 22, 2024

Gabby our server was a superb server with a fun sassy flare! Drinks were really good (Malbec and old dog new tricks cocktail); Tuna tartar app was delicious with enough wonton chips (never happens elsewhere); miso halibut was savory and mid but the mushrooms and pearl onions added a zhuzh; the steak frites was mediocre but the garlic butter made it 4 stars. Would recommend.

★★★★★
November 22, 2024

Fall Line restaurant was amazing! Thank you Jess for making my boyfriend s birthday dinner special! Very romantic chic restaurant! I will be back for the butter cake!!!

★★★★
November 22, 2024

Got in late & didn t want to go to the restaurant ~ the Bar was perfect. We were able to order food & enjoy a very nice glass of wine. Our bartender, Andy was fantastic ~ attentive & gracious and we enjoyed every moment we chatted with him.

★★★★
Local Guide
November 22, 2024

Unfortunately, I was on a fast, so I can not comment honestly on the food (it did look delicious for other members of my party ). Otherwise, 5 stars from me. Will be back for some food soon to give them the last star.

★★★★★
November 22, 2024

Our server, Maya, was simply wonderful. There are no other words to adequately describe my experience this evening. I will return and will ask for Maya to be my server.

★★★★★
Local Guide
November 22, 2024

This a great breakfast and brunch spot! I love the location and the staff is amazing! Mari and Maya were excellent! They were very courteous and pleasant. Very good hostesses! My family loves coming here! Kid-friendliness: We love bringing the kids here! Very family friendly!

★★★★★
November 22, 2024

First time here! Came for our wedding anniversary on Halloween. Gabby was such a fun server, super accommodating, friendly, and attentive. Food was delicious, love the vibes. Has the steak frites but swapped fries for the double baked truffle potato and it was divine. Will definitely be back!

★★★★★
November 22, 2024

We visited today before a concert at The National and had a great experience. The food was great- our server Maya was even better! We would visit again!

★★★★★
November 22, 2024

Delicious food! Get the crab hush puppies and don t be afraid to get yo drink on. We lit Maya was the . Hooked us frfr. Shoutout my boo thang, 2 years, hbu?

★★★★★
November 22, 2024

Tanner was incredibly attentive! The food, divine! And the atmosphere even better.

★★★★★
November 22, 2024

Enjoyed breakfast. Maya was very responsive and pleasant!

★★★★★
November 22, 2024

Mari was awesome! Great food and atmosphere

★★★★★
November 22, 2024

Whit is the greatest server of all time. Customer service was awesome! Thank you so much for a wonderful experience,

★★★★★
November 22, 2024

Maya was GREAT!

★★★★★
Local Guide
November 22, 2024

Mari gave exceptional service. She is polite and attentive. Exudes patience because I was definitely in need of that. There should be more people in the world like her. She deserves a raise!

★★★★★
Local Guide
November 22, 2024

I went to Fall Line for my birthday dinner and it did NOT disappoint!!! Our server was Gabby, and she had such a positive attitude which made the experience even better! She was attentive and always made sure we were doing okay throughout the meal. If you are a fan of cornbread, PLEASE do yourself a favor in order the skillet cornbread -so SOO good !!! My partner normally never (I mean NEVER) takes leftovers from a restaurant and he made sure to grab the leftover cornbread to take home. I ordered the Shrimp & Grits (heavenly) and he ordered the fried chicken. He fell in love with the restaurant s special hot sauce for the chicken ands he not even a big fan of spicy! The dessert was complimentary for my birthday which was kind. We got the key lime pie which had toasted meringue on top - different for us but very yummy! In addition, the parking situation was easy. You are allowed to utilize the hotel s valet service to park for free. As long as, you get your valet ticket stamped by the restaurant. Our server Gabby was awesome regarding this detail too! She ensured that the valet ticket was stamped, even before we got our drinks, so we didn t have to worry about it later

★★★★★
November 22, 2024

It was a great experience and Mari was our server! She was so friendly, fun, happy, and created a great experience for us! Thank you!

★★★★★
November 22, 2024

We had a great dinner tonight with exceptional service from Gabby. It was the perfect dinner after a long day of travel.

★★★★★
Local Guide
November 22, 2024

Gabby was an excellent server for our 21st Anniversary dinner.

★★★★★
November 22, 2024

Acceptional restaurant and prices! Great server Mari

★★★★★
November 22, 2024

Loved the atmosphere and the food. I went for brunch. Waitress Mari was very friendly and professional. I will definitely be returning for dinner as well.

★★★★★
Local Guide
November 22, 2024

The spinach omelet was delicious and the atmosphere was very nice, but what made it great was the service provided by Peyton! Peyton was warm, friendly, and super attentive. Great start to a day.

★★★★★
November 22, 2024

Great experience! Yummy, creative food at fair prices. Nice atmosphere (though a little loud). Professional service from our server Bryce and the other staff

★★★★★
November 22, 2024

Bryce is a fantastic server, the shishito peppers were phenomenal!

★★★★★
November 22, 2024

Went out for a special evening nd everything was excellent. Bryce took wonderful care of us and made the night even more exceptional! Thank you!

★★★★★
Local Guide
November 22, 2024

Nice restaurant. Food was not what ya think of when you say hotel restaurant. Will return.

★★★★★
November 22, 2024

So my wife and I just visited Fall Line Kitchen and Bar for lunch. We just experienced the most wonderful and warm hospitality customer service by Mari. she should be promoted to head of hospitality and customer service manager. We need more people like her, which reflects great credit upon this restaurant. The food was also amazing big kudos to the chef who made a wonderful juicy burger. The clam chowder was also amazing. Thank you to management and staff.

★★★★★
November 22, 2024

Really loved the environment here, and the food was just as great! Personally recommend the steak and frites. Tanner was our server so I m bias but he is that guy for sure and checked the final box! 5 starts from me!

★★★★★
November 22, 2024

Gabby was a wonderful and nice server. Would come back just for her great attitude. The short rib was pretty good as well ;)

★★★★★
Local Guide
November 22, 2024

This is a gem of a restaurant, located inside a very nice hotel. They have a great bar and wonderful food. I had shrimp and grits, and loved it !

★★★★★
November 22, 2024

Amazing service. Gabby is an incredible server!!!

★★★★★
Local Guide
November 22, 2024

The French onion soup and Ceasars salad was pretty good. Mari was on top of her game and provided great service

★★★★★
Local Guide
November 22, 2024

Best bloody Mary around and great staff!!

★★★★★
November 22, 2024

Great service from Maya had a good time. Amazing food.

Local Guide
November 22, 2024

1/5 Stars Awful experience from start to finish. We asked to split the check at the end of the meal maybe not ideal, but most places handle it without a problem. Here, it turned into an hour-long disaster. Staff seemed completely clueless, disappearing and reappearing with questions but making zero progress. By the time they finally sorted it out, the entire evening was ruined. No apology, no explanation, just pure incompetence. To make it worse, the food wasn t even good. Bland, overpriced, and not remotely worth the hassle. If a restaurant can t deliver decent food or competent service, what s the point? Save yourself the time, money, and frustration go anywhere else.

November 22, 2024

Terrible frozen / microwaved food poor service! Hostesses and waiters act as they were doing you a favor Would not recommend just walk across the street to Secret Sandwich Society and you ll certainly have a better experience.

★★★★★
Local Guide
November 22, 2024

Great food and service. Top notch restaurant.

★★★★★
Local Guide
October 22, 2024

Bryce was a wonderful host. The food was excellent, especially the crab hush puppies. Beware, the wedge salad was HUGE!

October 22, 2024

We ve been calling for weeks and leaving voicemails, with no return call to book reservations. My wife went inside to speak to a manager who was very unprofessional didn t acknowledge they failed to call back only to inform they can t sit a party bigger than 8 people. Well if someone would have called back then we would have known. Then she suggested to reserve a private room since my party was 21 people but unfortunately she believes that date is full already! She didn t even take the initiative to go check! Again, had someone returned my calls of the multiple voicemails we left then maybe we could have reserved the room! Her energy was draining, unprofessional, didn t care, and I don t recommend anyone to eat here or deal with a business who s managers isn t reliable, dependable or take the initiative!! She really didn t care and I don t suggest people spend their money on businesses who don t care!!

★★★★★
October 22, 2024

I had Mari as a server and she seated me. She was fantastic

★★★★★
Local Guide
October 22, 2024

Gabby was amazing! She created welcoming and warm atmosphere. My friends and I enjoyed our dinner.

★★★★★
October 22, 2024

Our server Maya was very nice and attentive! The cocktails were so good!!!

★★★★★
October 22, 2024

Peyton, is a lovely server, greeted me with a great smile and enthusiasm. I stopped for breakfast, and her enthusiasm made my morning. Will visit again, if I m in Richmond.

★★★★★
October 22, 2024

Peyton was lovely, food was fast and good

★★★★★
Local Guide
October 22, 2024

Breakfast was delicious and Mari was fantastic!

★★★★★
October 22, 2024

Mari is the best breakfast server! Polite, friendly and cheerful! Delicious breakfast!

★★★★★
October 22, 2024

Our server Mari was excellent! Cheerful, efficient, and attentive.

★★★★★
October 22, 2024

Great meal as always and our waitress Gabby was a delight! We will definitely be back!

★★★★★
October 22, 2024

Gabby was awesome! Great date night!

★★★★★
October 22, 2024

Great food & great vibes! Gabby was our waitress and was very attentive! We tried the Duck special and it was a great addition to the menu. We will be back!

★★★★★
October 22, 2024

Food was great and our server, Gabby, was excellent.

★★★★★
October 22, 2024

Peyton was our waitress, she was excellent!

★★★★★
October 22, 2024

Peyton did an amazing job

★★★★★
October 22, 2024

Patton was great

★★★★★
October 22, 2024

This was my first time in Richmond for my 2nd wedding anniversary and we chose this place because of the menu. The atmosphere was great! Busy but not too noisy. The host greeted us and was willing to seat us 30 minutes early but we decided to try the bar first! The bartender (Akai-not sure if I spelled it right) was amazing. His drinks were quick and delicious. What really made our whole night was our server Leah. My husband and I both work in the food industry at a 5 star hotel in DC and she has given some of the best service we have seen. Not only did she recommend some of the best food like the pork chop and baked potato, she made us want to drive the 100 mile journey back to Richmond for another dinner with her warm personality and smile. She even made us a list of must see/go to places which was the nicest and most helpful thing for someone who has never seen Richmond. Leah is a huge part of why we had an amazing anniversary and will always remember Richmond and Fall Line. Thank you Leah!!!

★★★★★
Local Guide
October 22, 2024

Elequent atmosphere for dining option. Salmon with rice and asparagus is delicious. Fresh guacamole and chrisp chips were plentiful for a party of 2. Leah did well with service. Allowed for privacy with a check-in or two to ensure needs were met. Dietary restrictions: Tomatoes allergy, so chef didnt include in plated meal. Nice customization.

★★★★★
Local Guide
October 22, 2024

Maya was a wonderful server! The food was fantastic and we really appreciate the attention provided to our needs. Thanks again!!

★★★★★
October 22, 2024

Maya was a great server and great with my kids.

★★★★★
October 22, 2024

Went there for brunch. The food was excellent and our server Mari was very friendly and attentive. I highly recommend the place

★★★★★
Local Guide
October 22, 2024

I had a wonderful breakfast at fall/line, and the experience was made even better by the exceptional service. The meal itself was delicious I ordered an egg white omelet, salad, and lump crab hush puppies which was a great plate. What really stood out, though, was the service. Our waitress, Mari was fantastic attentive, friendly, and genuinely made us feel welcome. She took the time to answer questions about the menu and offered great recommendations. She checked in on us regularly, making sure our coffee cups were always full and that we had everything we needed. Her positive energy and professionalism really elevated the experience. Overall, the combination of great food and exceptional service made our Anniversary breakfast more enjoyable.

★★★★★
October 22, 2024

Came here for my bach brunch and everyone was so nice. Multiple employees came and congratulated me. Our server Peyton was so great. Would definitely come back next time I m in the area.

★★★★★
October 22, 2024

The food was great and the service was wonderful. Peyton was attentive and acknowledged that we were there celebrating for a bachelorette weekend.

★★★★★
October 22, 2024

Mari was an excellent server. She deserves 5 stars.

★★★★★
October 22, 2024

I love this place so much, spent my birthday dinner with them and it was an amazing experience. Bryce was our server and she was so amazing and sweet and also making sure we had the best experience. Also she has the most amazing and beautiful smile and that makes us so happy. Thank you and hoping to come again

★★★★★
Local Guide
October 22, 2024

Peyton was amazing!

★★★★★
October 22, 2024

Peyton s service was excellent!

★★★★★
Local Guide
October 22, 2024

Everything was great and Zamaya was an absolute pleasure! Will stop in again!

★★★
Local Guide
October 22, 2024

Started out well. Cauliflower app was ok but burnt. The beef rib was fantastic. Server was on it up front. Then before Im three bites into dinner Im asked about my interest in the dessert menu...then for the last 30 mins the server just disappears...had to wave over the bartender to close out before she serves three people that just walked up. Not sure what happened. Was attracted by reviews...but this appears to be a one and done. The person that brought me the check was completely new to me and didnt bother to hear an answer to her question on how was dinner as she walked away...cant make this up.

★★★★★
October 22, 2024

Our waitress Gabby was awesome!

★★★★★
October 22, 2024

We were very well served by Gabby. The place is cozy, nice, clean and beautifully decorated. Perfect for a date night with my husband; we had a lovely time. The Peanut Butter Pretzel Pie is so delicious! Food : 5/5

★★★★★
Local Guide
October 22, 2024

Ive dined at The Fall Line Kitchen and Bar several times during my stays, and while the food has always been fantastic, tonight was the first time I felt compelled to leave a review thanks to Gabby! From the moment I sat down, Gabby made me feel like I was in exceptional hands. Its rare to encounter someone in hospitality who radiates genuine passion for what they do, but Gabby does just that. Her energy and attention to detail created a personalized dining experience that felt like I had my own private server without the hefty price tag! I m truly grateful for the care and warmth Gabby brought to the evening. She made what was already a great meal into something special. Thank you, Gabby, for making my experience so memorable and enjoyable. I highly recommend the short rib and southern fried chicken, my go-to dishes here, but no matter what you order, I hope youre lucky enough to have Gabby as your waitress. She truly elevates the entire experience to another level.

★★★★★
October 22, 2024

Left full and happy. Shout out to our waitress, Gabby, for the incredible service.

★★★★★
Local Guide
October 22, 2024

Mari is a wonderful server. She is professional and very kind! Inwoukd give her 10 stars if I could! The food was delicious, and Inlook forward to coking back!

★★★★★
Local Guide
October 22, 2024

I dined at this restaurant on September 14th and throughly enjoyed everything. The turkey club sandwich was excellent and our server Peyton was outstanding. The next time in Richmond I ll make sure to come back!

★★★★★
October 22, 2024

Mark was great! Great food recommendation and service!

★★★★★
Local Guide
October 22, 2024

Creative menu. Excellent ingredients. Impeccable service. Go soon! Food

★★★★★
October 22, 2024

Gabby was awesome great customer service and made my wife s birthday special

★★★★★
October 22, 2024

Beautiful atmosphere, the eggs were incredible, and Mari was AMAZING.

★★★★★
October 22, 2024

Mari was amazing and attentive, super friendly too! The food was great, good portion sizes.

★★★★★
October 22, 2024

We came here to look for something to eat before a convention. Everywhere else was too far or closed. They were great and let us eat here even though we didnt stay there. The food was great and well portioned, was perfect for a good hardy meal. What really set it apart was the staff! Mari was fantastic, very friendly and attentive. If I could give her more than 5 stars I would!

★★★★★
Local Guide
October 22, 2024

The food was awesome! It came out fast and hot. And Maya was AWESOME! Make sure you get her if you can!!

★★★★★
October 22, 2024

Mari did amazing

★★★★★
October 22, 2024

Mari was the best server ever food was good she was so nice to me :D

★★★★★
October 22, 2024

Brunch was excellent and Maya was a delightful server.

★★★★★
October 22, 2024

Great Brunch selection! Mia was wonderful.

★★★★★
Local Guide
October 22, 2024

Nice little brunch with server Mari. A bit of a slow start but delicious drinks and food made it all better.

★★★★★
October 22, 2024

We sat this morning to enjoy a great breakfast with great service. Its refreshing to be on tour to sit down and be treated like appreciated customers. Bravo Mari!

★★★★★
October 22, 2024

Our server Maya was awesome. She recommended the burger and it was AMAZING!!!!

★★★★★
October 22, 2024

Celebrating our anniversary Jada our waitress was excellent with customer service and very attentive. Recommend and dish for my first time that I absolutely enjoy!. Will definitely be back great atmosphere.

★★★★
Local Guide
October 22, 2024

We had a great time at Fall Line. I loved the corn bread and the burnt ends. The burger a got rave reviews from my friends. The butter cake may have been a bit too runny for my taste. Service was good. Our booth was nice and felt intimate. Wasnt sure what to expect when o found out that this was a restaurant in a hotel. Will go back for sure.

★★★★★
October 22, 2024

Peyton, Mar, and Josh were absolutely AMAZING! It is rare that I get bad service. However, these two ladies and their manager went above and beyond for me. 12 out of 10!

★★★★★
October 22, 2024

I stayed a the Marriot while us f this restaurant. My order did not appeal to me so I took a chance and asked for the manager. My food was replaced. I call that awesome customer service. The crew was und understand and pleasant. For all that I give them 5 stars. Oh, and my burger was delicious

★★★★★
October 22, 2024

Food was great but service was even better. Thank you, Maya, for a super evening.

★★★★★
October 22, 2024

Gabby provided great customer service

★★★★★
October 22, 2024

Peyton was fantastic!!!

★★★★★
October 22, 2024

Mari was awesome

★★★★★
October 22, 2024

Mari was fantastic

★★★★★
October 22, 2024

Mari

★★★★★
October 22, 2024

Mari

★★★★★
October 22, 2024

MARI Good experience. . and food was good. Food : 1/5

★★★★★
October 22, 2024

Mari, was an excellent server. She was very courteous

★★★★★
Local Guide
October 22, 2024

Maya was a great server. The food was wonderful, and we left full with leftovers.

★★★★★
Local Guide
October 22, 2024

Maya was our server and she was a delight! The food was great and the environment is very calming after being in the office all day.

★★★★★
October 22, 2024

Had a great lunch here. Our meal was delicious especially the French onion soup. Our server Maya was attentive, kind and very courteous. We would definitely recommend dining here.

★★★★★
October 22, 2024

We enjoyed a phenomenal 1st anniversary meal at Fall Line. Gabby, our waitress, was both personable and professional. Thank you, Fall Line staff, for making tonights meal one for the books!

★★★★
October 22, 2024

Biscuits and bacon were so good. Loved the jam the came with the crispy soft biscuits. Maya was our server- so sweet and helpful! 10/10 service Food : 4/5

★★★★★
October 22, 2024

Maya took great care of us! Delicious food for brunch. Sat outside and enjoyed the weather. It was a little noisy on Broad Street but may have been due to the event at the Richmond Convention Center. Parking: Validation for parking

★★★★★
Local Guide
October 22, 2024

Peyton took phenomenal care of us. The hot honey chicken and the lump crab hush puppies were great! The drink menu has some unique and delicious conditions, but Jerrell hooked us up with his rendition of a bourbon negroni and may I say, that should be on the menu! Hes gotta leave some for the rest of the great bar tenders I guess. If youre looking for good food and good drinks before you hit the town, Fall Line is the place to start!

★★★★★
October 22, 2024

Peyton was an amazing server, she didnt overly check on us, but still checked in. 5 stars for her service

★★★★★
October 22, 2024

The food was delicious. We ordered the Halibut and shrimp and grits. Both were very flavorful but for me, the halibut was incredible. Our server Gabby was a total delight. Funny and very helpful. We would easily come back again. The vibe was nice. Well decorated. My only comment that isn t glowing is it did just feel like a nice hotel restaurant. It didn t have its own pizzaz. You can tell Marriott owns the busing when you re inside the restaurant.

★★★★★
Local Guide
October 22, 2024

My server was Peyton! She was very attentive and friendly! She did a wonderful job!

★★★
October 22, 2024

Very limited lunch menu with very few vegetarian options. Quite expensive for lunch. I had only a pasta dish and tea, and my tab with 20% tip was >$35. Management apparently does not care about customer preferences and does their chef a disservice. I cant have been the first customer to ask for regular unsweet iced tea, yet they offer only sweet green tea. Nor can I have been the first customer to ask for bread with my pasta, yet they offer none. The pasta dish was excellent, but I would not go back.

★★★★★
October 22, 2024

Maya was a great waitress, she greeted us with a smile and made great recommendations for food and drinks. I asked her about specific diet restrictions I have to follow, she said she would ask what I can eat, then came back with a menu marked out options like a check mark if it was OK for me to eat and an X if it was not. I have never had anyone do that before, it was so kind. She brought hot water for me to heat up my baby s bottle, also! Maya was amazing, the food was delicious and the atmosphere was great. Such a wonderful night out, thanks to Maya!

★★★★★
October 22, 2024

Delicious food and quality service from Tanner. The crab hush puppies are a banger!

★★★★★
October 22, 2024

Mari was our server! She was super friendly!

★★★★★
October 22, 2024

Fall line and kitchen & bar is very classy establishment and Amareyah was an awesome server!

★★★★★
October 22, 2024

Fall line is a great restaurant with an even better ambiance. Maya, our server, was attentive, quick, and checked on us just enough! 2 drink, 2 apps, and 2 entrées came out to about $115 before tip.

★★★★★
October 22, 2024

Gabby is my favorite and one of the many reasons I continue coming back. Always ask for gabby when you come here

★★★★
October 22, 2024

Oyster were just okay..tiny...Ol Fashioned was good (2) Wedge Salad was par, would be much better with Romaine lettuce or other quality lettuce other than Iceberg..French Onion just okay... Menu didnt tickle my fancy much so settled for all starters....

★★★★★
October 22, 2024

Peyton was our waitress at the restaurant downstairs. Service was wonderful.

★★★
October 22, 2024

Wine = mid, cornbread = mid, bistro steak = mid, check = overpriced Needless to say, we won t be back. Food : 3/5

★★★★★
October 22, 2024

Food was amazing and i loved bryce our server!!

★★★★★
October 22, 2024

Our server Gabby was incredible and the food was excellent. We had a lovely evening

★★★★★
October 22, 2024

Had a great dinner at Fall Line, the food was so delicious and our server Gabby was fantastic!

★★★★★
October 22, 2024

Whit was personable, attentive and overall amazing. Her welcoming nature kept me at the bar. What a wonderful experience in Richmond as a visiting New Yorker! If you are ever at the Marriott stop by Fall Line and catch a great vibe!

★★★★★
October 22, 2024

Whitney was awesome! I ve been here numerous times and she is by far the best!

★★★★★
September 22, 2024

My husband and I came in a few days ago and it was amazing!! Our waitress Mari (Big thanks to her) she was phenomenal, She was very friendly and had wonderful energy. She took our orders very quickly and also gave us wonderful recommendations. We both decided we would be on the look out for her the next time we go. The food and drinks were perfect and the environment was so fun! 10/10 Will definitely be seeing us again

★★★★★
September 22, 2024

Mari was great!!

★★★★★
September 22, 2024

Mari was excellent! The food was excellent. The atmosphere was excellent. Excellent all the way round!!!

★★★★★
Local Guide
September 22, 2024

Drinks could be a little stronger. Food was perfectly cooked, beautifully presented. Joe (waiter) was very informed about the menu. When I called and had questions about parking the person who answered the phone was very polite and used my name which was very personal (because I had a reservation so my name and phone number appeared on the call) Parking: The restaurant validates parking. All you do if just give your ticket to the waiter/waitress.

★★★★★
September 22, 2024

Steak frites was delicious!! Gabby was our server and was great! Would definitely recommend!

★★★★★
September 22, 2024

We dined at Fall Line for a special occasion. We had the crab hush puppies for an appetizer, Halibut and Steak Frites for our entrees and crème brûlée for dessert. Everything was delicious and perfectly prepared. Our server Gabby was wonderful! We will definitely be back.

★★★★★
September 22, 2024

This was the best meal we have had in a very long time. Bryce , our server, was exceptional. Happy hour goes until 7:00 pm so you can enjoy apps and drinks before dinner for significant savings. Highly recommended

★★★★★
Local Guide
September 22, 2024

Excellent!! Everything was excellent! The food was perfect, great ambiance, and I cannot say enough about our server Gabby!!! She went out of her way to make sure we not only had great food, but a great dining experience. She was attentive, kind, knowledgeable about the menu, and so very personable. This has been our best dining experience in Richmond so far and it was due in no small part to her. We will absolutely be returning as often as we can, and we will be asking for her!! Thanks Fall Line staff for a great dinner, and a personal thanks to Gabby!

★★★★★
Local Guide
September 22, 2024

GABBY our server was great! As a visitor to Richmond, I haven t experienced very good customer service anywhere since I ve been here. But thank god for Gabby! She made me believe again. Food was good ordered quite a lot but our favorites were the hush puppies and fried chicken.

★★★★★
September 22, 2024

Gabby was a great server.

★★★★★
September 22, 2024

I generally get room service and Maya delivered my food this evening. She was friendly and engaging. She even called to check on everything a little while after delivering the food.

★★★★★
September 22, 2024

Ambiance, service, and the food were are all great. We enjoyed our evening at the Fall Line Kitchen. The belly-on pork chop was spectacular.

★★★★★
September 22, 2024

Mari was great - very friendly and checked on me throughout my lunch. Ordered the hot honey chicken sandwich and is perfect. Definitely be back.

★★★★★
Local Guide
September 22, 2024

Our car broke down in Richmond, and we stayed at this lovely Marriot. The brunch with Peyton as our server was fantastic. She was incredibly helpful, thoughtful, and encouraging. The food, pesto pasta, was divine. It made my not so good car breakdown experience much more palateable. Thank you!

September 22, 2024

Slow service. Underwhelming brunch menu

★★★★★
September 22, 2024

Gabby made it perfect!

★★★★★
September 22, 2024

Gabby did great! Food was awesome.

★★★★★
September 22, 2024

The food was great, and Peyton provided excellent and attentive service!

Local Guide
September 22, 2024

Went for the brunch for the Richmond SPCA. The food and service was great. Peyton was our server and she did an excellent job. The Mimosas and Bloody Marys were excellent. I would go there again.

★★★★★
September 22, 2024

Great food and service, thanks Mari and team!

★★★★★
Local Guide
September 22, 2024

Fantastic food and exelent service from the Nice staff (Mari)

★★★★★
Local Guide
September 22, 2024

The Fall Line Kitchen stands out with its exceptional service and culinary excellence. Sierra, our waitress, provided an outstanding dining experience with her attentive and friendly service. The food was nothing short of excellent, especially the french onion soup and the corn bred. It is worth a visit.

★★★★★
September 22, 2024

Fall Line was a 5 star experience w/ an amazing server Gabby! She made our whole experience!

★★★
Local Guide
September 22, 2024

OK, just some advice to restaurant management. You need to make sure that your waiters greet your patrons as soon as they are seated. I waited for a prolonged amount of time (15 mins) -I m a very patient person but it was unacceptable considering your restaurant wasn t busy. Furthermore, after being served my entrée, I felt very rushed- my waitress, actually came over and put her hand on my plate without my permission and there was still food on it!

★★★★★
September 22, 2024

We came for a bday celebration. Great service. Food and drinks both outstanding.

★★★★★
Local Guide
September 22, 2024

I had a wonderful dinner with friends. The atmosphere was very intimate, the waitress was very kind and helped us choose from the menu, explaining all the dishes well. I had onion soup as my main course and it was tasty and with excellent cheese as a crust (something I never take for granted in America!) We started with appetizers that our friends chose while they waited for us to arrive. The toss was good and so were the tomatoes! I really liked some fried balls (not heavy) but I dont remember exactly what they were, with fish. If I return to Richmond this restaurant is definitely worth another visit.

★★★★★
September 22, 2024

Sierra was an amazing server. Friendly, efficient, world class

★★★★★
September 22, 2024

Fantastic lunch, Amareyah was wonderful

★★★★★
September 22, 2024

Our server Amareyah (Mari) was fantastic !!! Very pleasant and efficient !! Lunch was delicious !!

★★★★★
September 22, 2024

Mari was amazing as our server today! Her friendliness made our lunch all the more pleasant!

★★★★★
Local Guide
September 22, 2024

Delicious lunch, great service from Mari and pleasant atmosphere. Thanks for an enjoyable lunch!

★★★★★
September 22, 2024

Our waitress Maya was Fantastic. She was very friendly and attentive and made sure we had everything we needed. The food was fantastic!

★★★★★
September 22, 2024

Awesome lunch with wonderful server Mari. Thank you.

★★★★★
September 22, 2024

Peyton and Mari

★★★★★
September 22, 2024

Mari was awesome. Very polite and attentive. Great job. Food

★★★★★
September 22, 2024

Bryce was great

★★★★★
September 22, 2024

Bryce was wonderful!!

★★★★★
September 22, 2024

Good. Bryce was a superb server.

★★★★★
September 22, 2024

Great spot for lunch. The French onion soup was phenomenal and the service from Peyton was quick and friendly.

★★★★★
September 22, 2024

Our food was delicious and our waitress was awesome. We highly recommend.

★★★★★
September 22, 2024

My server Gabby was the best!! She made wonderful menu suggestions and steered me clear of ordering too much. Checked on me frequently and made it all a great experience

★★★★★
September 22, 2024

Gabby our server was great! Good food.

★★★★★
September 22, 2024

Gabby was fantastic. She was friendly and helped us find something to do while in town. Great food.

★★★★★
Local Guide
September 22, 2024

Went here for my husbands birthday. Our waitress Jada was amazing! We ordered the cornbread and burnt ends for our appetizer. The burnt ends were INCREDIBLY TENDER and flavorful. We then ordered the shrimp and grits and short rib for our entrees. Other than the shrimp being slightly over cooked, we were thoroughly impressed.

★★★★★
September 22, 2024

Had a great breakfast this morning. Pimento cheese omelette was creamy and the smashed potatoes deliciously crispy. Peyton greeted me at the door with a smile and provided excellent service.

★★★★★
September 22, 2024

Everything was excellent. My table had the steak frites and the belly on pork chop. The belly on chop was to die for amd the steak was perfectly cooked. Finished it off with the gooey butter cake and the creme brulee for dessert. I couldnt recommend this place enough. Our server Sierra (I think that was her name) was also very friendly and attentive. About as perfect of an experience as you can get.

★★★★★
September 22, 2024

Peyton was really attentive and great

★★★★
Local Guide
September 22, 2024

Overrated on here but still a fine choice at a hotel

★★★
September 22, 2024

Our dinner here was only so so and definitely not worth the prices they are asking. We had key lime pie and crème brûlée for dessert. Both items were terrible. Our waitress was very kind and attentive. The atmosphere is nice. I would not recommend this restaurant. Very disappointing after seeing so many good reviews.