Frozay RVA in Richmond

Great music and drinks , very nice staff!

This place is unprofessional and are some liars !!! They need a new owner and some more. Just pathetic establishment.

Fried lobster tail is A1 not steak sauce!! Wonderful atmosphere!! Will be back!!!

We visited on a Friday night during happy hour. Happy hour Saturday at 6. They did not open and let us in until about 6:15. We ordered the whiskey wings, Hennessey, wings, fried lobster tail, crabcakes, lamb chops, fries, salmon bites, frozen margarita. Order asparagus they were out. Whiskey wings were the best they taste like an Asian with a twist. Hennessy wings were good as well. Tasted like a light barbecue. Crab cakes were average. Salmon bites were delicious. Tasted like a garlic, lemon pepper marinade. Fried lobster tail was delicious. I was looking forward to the lamb chops, they were disappointing had good flavor, but was very dry overcooked. Drinks were strong and good. The wait staff doing hookah at the bar while working didn t bother me. Music was good DJ was playing a track, we left before the DJ could spin This was my second visit , first visit it was way too Smokey at the door , music extremely to loud and food loooked dry I would agree with the other reviews food looks good but taste is meh .

It definitely caters to a party crowd

We went during happy hour, no wait to be seated. The biggest thing that earned them a 1 star was the knats and flies. A knat flew in my friend mouth. Then my lamb chops were cold, my fried crab legs were seasonless, crab cakes had definitely been sitting, salmon bites had been sitting and some were hard. Also they didn t have any red snapper which was apart of happy hour. Needless to say I will not be returning

Had amazing time here with my friend. Found this place ona whim and was sooo glad because ALL of the food we ordered was tasty!!

Great place to unwind

Establishment was mentioned to open up at 5pm on Friday. Got to location at 5:30 and was told they were not open at the time and requested us to wait on side of building or in car. Arrived back at location at 6:01pm and was mentioned that they were still not open and to continue to wait. We decided to visit another location nearby assuming we could come back to location when fully open. Came back to location and unfortunately met security Bubba who decided it was wise to argue with the customers outside. Honestly after explaining to him the situation he insinuated we were lying and continued to debate with us. He stated they were at capacity and not letting anyone in. The customer service represented prior to stepping foot into the establishment is not ideal. Especially to arrive and no AC is available in 90 degree weather. All 3 menus that was given to us had 3 different times for happy hour. This is a dysfunctional location. The menus should reflect the actual time. Security should be informed of changes occurring in establishment. Security did a horrible job of setting the tone for an enjoyable evening. Not dealing with sarcasm or not having approachable attitude upon entry leaves for an uncomfortable experience. The staff should not be smoking hookah while the severs are all behind and backed up. At least it should not be visible. There was no sense of urgency to be waited on. Items not available after an hour of starting. Not impressed! I probably won t revisit and less likely to recommend.

3 star for me after they made me wait over an hour for my wings then never bring the stuff shrimp I ended up leaving from being blown over the people next to me getting their food first after I ordered first. ..... usually this is a awesome vibe this night the customer service sucked

Frozay RVA made me miss home (Baltimore, MD). It was very entertaining. The food & the drinks were delicious. Enjoyed the dj & the music. The overall vibe was everything.

Very rude employees especially that fake security in the front

GHETTO, SMALL, BUSTED 1.Card tables with Burnt spots on the table. 2.Plastic cups and plastic silverware. 3.No napkins 4.Crab CAKES are crab BALLS the size of a quarter. 5.order our food at 6pm food came out like almost 9pm 6.food was cold af 7. NO SEASON AT ALLLLLL 8.server was missing. Hell I think they only had one person serving the whole dam place. 9. And let s not talk about the MF taxes they add on ur check. My food was $54 but after all the stuff they added it came to $73. 10. Food looks pretty, but that s about it. And the fake grass all over the walls made it worse, it just looks a mess in there 3 out of 10 I DO NOT RECOMMEND

Sever was missing 50 mins. Food was trash. Tables had holes all through it. They ID u at the door for nothing. Plastic clear cups for serving with the bendy straws...drinks was watered down. It was tight fight in there Its a 1/10 for me. I will not be back

The atmosphere: bartenders and servers have an attitude, they walk right pass you, nor do they want the money or tips. As a black woman, this business is not a black business to support and they need a few other ethnicities in the building to soften the vibe. Ending up leaving to go spend my money at Aces bc I never got service. Although, the server had time to clean the table next to me, we slid down. Still no service. What a joke. He cannot handle the business he has and not because they are packed. CUSTOMER SERV CUSTOMER SERV CUSTOMER SERV. needs to shut down; old roachy place nasty!!!

If you havent been add it to your list. Its a vibe

1st time @ location. For the price I spent. Service was terrible. Say it was Happy Hr. 5pm-7pm. Arrived at 6pm. Didn t get my food until after 8pm. Lamb chops were $3.00 per Lamb chop. Crab ball was $2.00-3min come to find out $2.00 per crab ball and they were small. The crab legs were good. The waitress must forget she had multiple tables because she kept serving one table. Oh I forget she did forget us because they were short staff. Then had the nerve to charge gratuity for crappie services. Had to go to the bar to get my own water. And the owner wasn t any help while the staff was drowning. Thanks for the 1st time experience.

My husband and I went here for a bite to eat before a concert. The fried red snapper and jerk wings are so delicious. We would definitely eat here again! The waitress was kind and courteous.

Its a good positive urban environment. I stopped by to support good people.

It s a vibe!!!! Great drinks, food, and music !!!!!!

The best place to celebrate or party in the RVA! The food is just awesome. Please try the crab claws in butter and wine sauce.

Fun brunch always have a good time. But dont make this your first meal of the day. Doors open around 1-130p.. event starts around 2. Will not eat till closer to 3pm. But can drink until then. Always a good time especially for bday celebrations.

Its a vibe. Great customer service. Drinks and food delish.

Try their signature wings

Wish the food was on point, for as long as it took. Underimpressed.

My friends and I stumbled upon this establishment on a Tuesday night and we had a BALL!!! The food was good, the drinks were FULL pour, the DJ was lively and the waitresses were working their butts off to keep everyone happy!!

My favorite favorite place to get a fried whole snapper with the best sauce ever!

I got to wait for 30 minutes for the chicken wings to arrive on my table! Probably wont arrive if I didnt tell them for 3 times

The young lady who waited on me has wonderful customer service ,the food is delicious and the mix drink was on point

It was great

Food, drinks, vibes, and music were pretty good. We watched another waitress take our order to patrons who werent present when we initially ordered, which resulted in over an hour wait for our order. No bueno!!

Food isnt good but the atmosphere is great. The dj is the best. He interacts with the crowd.

I was deceived by a few reviews so I blame myself for not reading more than a couple. I have, and never will do this again. We were there for over an hour and our order hadnt even made it to the cook. They music was so ratchet and loud we had to talk to one another with our phones. I guess if you know sign language you would have been in your element. For the cost of the dishes on the menu you would think you would be drinking out of nice glasses with linen napkins. NOT. plastic like you were at a yard party with these black card tables right out of family dollar. Needless to say after wasting over an hour of my life that I cant get back we paid for these flavorless drinks and jetted. Dont come hungry only if your thirsty. Bring your ear plugs and your patience.

The atmosphere was very nice, but the food was overcooked. It seems old and stale. My macaroni and cheese at as you can see from the picture it was overly cooked dried out and old. I was very disappointed because I was looking forward to trying this restaurant.. I m not leaving this review to be mean, but next time plz have the food fresh.

Great music and customer service

I typically dont leave reviews but I had to leave this one. We went on a Tuesday night. There was a DJ who did a good job but the music was waaaayyyyy to loud & this is coming from someone who was a teen in the 99 & 2000. The drinks were ok but we waited over 2hrs 4 our food to come. They said the kitchen was backed up but when you looked around nobody had their food. When we finally got the food it was hot & ok but definitely not amazing enough to have waited 2hrs. Our server didnt check on us we had to keep waving her down for drinks. Overall it was ok but definitely not worth the automatic 18% gratuity they add to the bill.

Our waiter was really nice and attentive to our needs!

Absolute fun!! Good food, good service, great atmosphere!! Will definitely be returning especially for Sunday brunch!!

The DJ IS TRASH YO OMG how we go from right foot creep by youngboy to stick talk by future then 5sec later we listening to cardi and 5sec later young dolph

Whew Chile! Slooow customer service, music loud as hell but the food was good. The food was good Dont go here for a date night, family night or any type of night but a kicking it, partying kind of time Chiiiiile ..but the food was good

Have a awesome time, the food was delicious, the service was awesome and the atmosphere was awesome. The best brunch in Richmond. DJ was awesome.

First off let me say, I LOVE finding new places to eat and taking pics and videos to leave reviews on my page. This place left a bad taste in my mouth. Me and the girlfriend went out to happy hour yesterday and it was dead for a Friday night happy hour. The drinks we had were good. Food presentation was good but ..Our food took a very long time to come out. We ordered lobster tails and they where very bland, overcooked and rubbery. The crab cakes we had were good. We also ordered lamb chops and a side of Mac and cheese. The chops were tender but had no flavor and we had to send the Mac and cheese back because it was just not good. We had wings as well that we asked to be cooked very very very well done and they were not. At the end when we were signing our check, a roach came across the bar where we were and the bartender came around and killed it like it was a normal thing. Didn t even wash his hands after. No thanks I m done. All the hype for nothing. The roach was enough for me.

THEY HAVE ROACHES !!!!!! Everything about this place was wrong let me start by saying I m a black woman and love to support black businesses but this one was so bad I had to say something I bragged to my friends about this spot telling them how much we would enjoy and was so embarrassed by the whole situation First of all we get there for happy hour I will say this the drinks were very good they were on point I will definitely give them that .. So we placed our order right away. (We was hungry) We ordered lamb chops, crab-cakes, macaroni, and cheese , Chicken wing fries and the lobster tail. We ended up sending the macaroni and cheese back off the rip after tasting it because something was off about it. (Just nasty ) The crabcakes were really good. The lamb chops were OK, but under seasoned , and the lobster tail was definitely overcooked and rubbery, chicken wings we asked for them to be well done, and they definitely were not good and not well done (I m a big chicken wing person) I will say the presentation was on point but though all of this we didn t complain. We ate because we were hungry, and the food was definitely edible it was pretty dead in there to be happy hour, so that was a real disappointment at the end. We got our check and as soon as I sign my name, a roach came crawling across the bar I signal to the bartender. He comes over with a napkin and killed the roach like it s a normal Tuesday (I m not even sure he washed his hands) and then didn t even offer to appease us, or take anything off of my checks and they all set there like it was normal to have a roach in there business It was disgusting and it really rubbed me the wrong way, and I will never eat there again and I really hope that this helps someone else decide, whether or not they should eat there as well. Smh the Disappointment is real for the $200 check I paid P.S . It s crazy how waka was just there I hope a roach didn t crawl across his food

Seen this place on Instagram and thought why not give it a shot. My friend and I got there around 8:20pm. The doorman said they were packed and where not taking anymore customers and couldn t give us a wait time. We looked in the window and seen at least 3 empty tables. As we were looking for another spot to eat a group left and we were able to get a spot. It took about 15 min for us to get a waiter, by then we knew exactly what we wanted it was 8:45. I ordered the crab cakes, my friend ordered the shrimp as an appetizer. As the main course I ordered the Rasta pasta with salmon and chicken and my friend ordered the salmon with mashed potatoes and broccoli. We got our food at 9:45. Crab cakes were delicious, his shrimp was overcooked unfortunately. My pasta had an overwhelming amount of pepper and nothing else, I only had a few bites and just stopped.The salmon with my pasta was overcooked and dry. The plate presentation was cute tho . My friends salmon was also dry and overcooked along with his broccoli. The meal was very disappointing, especially since we haven t eaten in hours that day. The drinks are at least. They have a good cheap holiday menu for .

Nice experience

DO NOT ATTEMPT BRUNCH AT THIS PLACE! You pay an exorbitant amount of money to wait HOURS after brunch is supposed to begin. The drinks are watered down and gross. Huge waste of time and money.

If I could zero stars I would, I ve eaten here when it was minibar and since it s been rebranded. The food is usually pretty good but this place has the worst customer service/leadership. They are listed on DoorDash and apparently have not had the capability to even use their DoorDash machine for AWHILE now. And expect paying customers to know that, so while your Dasher is otw to pick up your food, you have no idea that your order has to be cancelled and then later picked up. Unless you call. And oh wait, the number listed on Google isn t the number listed on Instagram so good luck there. Just bad business man. Waited almost two hours for food that was never prepared or even on its way.

So disappointed this used to be such a nice place, I ll never return after tonight. I did not come to smell like marijuana when I leave. Service is slow and the taste and presentation of food has gone downhill. I used to be proud to bring ppl here or recommend it, never again. I hate this for a black owned business. Oh and a lobster tail taco (the 4oz tail was cut in half) for 10$ w/ no seasoning just getting way over!!

Happy Birthday Ebony... Perfect place for party.. Reservation only..

Friendly staff but overpriced, underwhelming food. Never going back.

I was looking for a nice chill soul food restaurant situation, and maybe it is during the day. I went on a Saturday night and I was disappointed that it felt like a Saturday night at a bar plastic cups, very strong drinks. I was just surprised because it appears online that it s an upscale Black owned soul food sit down restaurant. (I didn t exactly see soul food in that sense on the menu tho). All this is cool until I got my bill. Basically, for the prices and added service charge, I would have appreciated food that was well prepared by a trained professional. You cannot put a whole bunch of goop on a penne noodle and call it a pasta. Hugeee bowl of pasta with overcooked shrimp smothered in some kind of orange alfredo sauce with very obvious amounts of cayenne pepper. I couldn t even see the broccoli in the dish. Oily, too it was really bad. I m a foodie and very visual. So it s the difference between a meal prepared by a chef and one prepared by a cook. Which is no shade but in getting what you pay for, going to a restaurant with a modest $50+ plate may be an option over this if these things I mentioned stay the same.

Food is really good. Loved the honey jerk wings and crab cakes. Service is beyond slow and it is very expensive!

The food there was delicious and i had a awesome time.

Had a ball. I most definitely will go again. The music,the drinks, and oh my goodness the fooood was on point. Rell made the best undercover sneak up on you drink. I would give Frozay a 1000 stars

Awesome!! I Had The Best Time In A Long Time!!! Food Is Delicious !!

If youre looking for a lit, brunch, buffet style, good drinks in the Richmond this is the place to be!

Decided to check Frozay out on a random Tuesday afternoon. Service was quick, and the food and drinks were good. Well definitely be back -- there were lots of great sounding drinks on the menu that we want to try!

The environment was nice and I definitely enjoyed the music by DJ Crushgroovey

Food & Vibe was everything! Make reservations becuz this place gets packed fast! Loved everything!

Outstanding food, drinks and Crush Groovey on the mic

Went on a Wed at about 6 and no greeting upon walking up to the door wher two servers were conversing. Dirty menus although the place was nearly empty, wasn t allowed to sit in a booth despite the lack of a crowd, one of the servers is smoking hookah right in front of us in the hallway every 5 min , too too loud music , and half the menu was unavailable. This place is ran so sooooo unprofessional and it s a shame because when it was Mini Bar it was actually nice. The highlight of the night was that our waitress was sweet( tall girl with the short blond hair). Other than that I don t see you all in business long term. Two thumbs down

Prepare to wait yall! I went today for a friends birthday to Sunday brunch. All the reviews I had read said that service and food were really slow so I went in expecting that. Doors opened at 1 and seating stopped at 2. We got there at 1:30 and were greeted by plastic silverware and music being played so loud you couldnt talk to the person next to you. There was no explanation of how things worked or when food would come out. For the entire restaurant I think I counted 3 servers max. Food didnt come out until 2:45pm! Yall when I say I was hangry and newly deaf all at the same time. Luckily the food was good but it was a bottleneck of people trying to get the food once it was out. After brunch was an actual DJ not just a Playlist of music and dancing. After I ate I was much more content but the experience was lack luster. I wanted to hang out more but the music was so loud my husband got a headache and we had to leave. Decent food, very poor communication, slow staff, and weird setup.

Good party scene Drinks along with the Music, BUT the FOOD was NOT Great and I waited almost a Hour for it Disappointed !!

Lit ,a Lil pricey but well worth it.

The drinks were delicious! The food and staff was salty and slow.

I have visited Frozay a few times for various friend gatherings In the last 2 weeks. On my first visit the Dj was there. The music was a bit loud but other wise everything was great. The food was great. I ordered the salmon pasta with extra broccoli. The food came out quickly and it was a lot of food. I couldn t eat it all! On another visit I ordered calamari and broccoli. It took a really long time to come out and it was much less people there. The calamari was a bit over cooked. But I would come back again. Overall the staff were pleasant both times so that is always a plus!

My friends and I went for brunch and it was definitely a vibe. DJ Crush Groovey did this thing and oh my goodness the food was soooo good. The drinks were good too. We will definitely be back!!

I had the best birthday brunch. Staff were great. Food was awesome.

I am very upset with this restaurant!! They have great food but their hours suck!! I took off work just to take my husband there for an anniversary lunch and they were closed. I checked the hours of operation and it started they were open. I called the contact number and was unable to even leave a message. I am very disappointed in this highly suggested restaurant.

Every time I ve been here I have been please love the atmosphere love the music definitely love the people. Thank you.

The staff was really nice. The salmon portion was small, seasoned well, but it was salty. The wings and fries were salty too. The total for the salmon pasta without a drink was $30.59 because a service fee was added.

I was just part of a beautiful Sunday brunch & really enjoyed my self! Had a marvelous time . Loved it and ready for the next one/time!

The lamb chops were delicious. I normally dont eat asparagus but I ate every drop of it at Frozay. I also had the frozen drink. I couldnt decide on one flavor so the bartender was nice enough to mix all three flavors of the frozen drink so I could have a taste of each. My sister had the Cajun pasta with salmon. It was also delicious. Great music and friendly staff so we will definitely be returning.

Best bar in Shockhoe Bottom

Came here for my birthday my 2nd time here. Food was cold, didn t get all my food. Appetizers Never came out. My 2nd side never came then they automatically add 18% gratuity .

Ask for Taz... dope environment! Great music! Good vybes!

Had the best time ever Food was on point the vibe was amazing will definitely be going back asap The music was wonderful!!

If you go for dinner the food is ok. However, the food for brunch is delicious. The only downfall is that every time you go on the website to try and purchase tickets for the Sunday brunch it s ALWAYS sold out, which is very FRUSTRATING!!!! I have only been once (in the beginning of the year) and have been trying to get back to bring new customers, but because of the system that is currently in place it s impossible. A better system is very much needed for purchasing brunch tickets. On the website once the date is updated Guess What ??? . SOLD OUT! Please take this suggestion in consideration! Make a brunch calendar for at least 2 months available. This way it will give people an opportunity to choose the Sunday they want. Once a Sunday is filled mark it sold out.

The food was so good.

Great spot. Always a good time. Really good food and staff.

Great food, place and family oriented atmosphere

This place is never open. I dont know how they are still in business. Please take down the hours that are posted because they are not accurate.

Good vibes good food

Used to more upscale dinners and atmosphere. The food was ok just a bit to spicy for our taste. Also dint realize that you can now smoke in restaurants now. The smell of weed and the hookahs kinda threw us off a bit. But overall it was an OK experience but just not our vibe.

While the atmosphere was top tier with the DJ doing a fantastic job I was not happy with this brunch. It may have been my expectation but dont go if you are hungry. There was a wait to get food as it was not really available until at least an hour and a half after we arrived. Then, again this may be me, but I read that it was a buffet and I only received one plate. If it read served buffet style I would have known to pack that plate that I received. Next, after reading that it was a premier seafood brunch, I expected seafood. They had salmon, shrimp and grits and fried fish.... But thats it for a premier seafood brunch. I did like the Mac n cheese that was very good. The wings were also tasty. For me that was the jist of my enjoyment from the food. Everyone in my party of 7 absolutely enjoyed everything about it, but this is my experience being reported.

Man, this place was the whole entire truth! The vibe, the music, the service, the food!! Be ready to experience a whole different Sunday brunch! Im still dancing a day later.

The chef is incredible. Food was absolutely fantastic and mouth watering. The staff was very attentive. Atmosphere very relaxing.

The wait is horrible .. we have literally been sitting here for 2 hours with no food. The excuse is they are backed up however they stopped accepting guest at 7, it s now 9pm and we still don t have food. They have refunded us and have free shots just to accommodate us. Not to mention this is the 3rd time we have been here with a limited menu because they almost always run out of food. The food that I have had is amazing along with the atmosphere so we continue to try; but are disappointed each time. We even tried to get here early this time to make sure we get food since they opened at 5. We will not be returning.

Great food and atmosphere

The food was very good. I plan on going back. I also like the choice of music played there.

Food is goodt!!!

This is absolutely the worst restaurant in Richmond!!!! The service is trash and the food isn t much better. The staff are thieves and tried to charge us for food we didn t receive. When we confronted them they became confrontational and called the police. Never go there. I try to support my community but they failed completely!!!

OMG!!! DELICIOUS FOOD!! BRUNCH WAS AMAZING!!! AMAZING VIBES!!! PLEASE GO

This food was so good. I almost called them back to tell them. No exaggeration... Im a foodie so I know good food. Sinfully delicious. I hope they stay in business.

Food and service is always on point! Love Chef and Ashley!!

Atmosphere was nice, service was good! Food was EXCELLENT!!

This restaurant charges price of a restaurant thats got impeccable service of which they do not! On top of the outrageous prices and poor service the food is hit or miss. Gratuity is already factored in and it smells of blunts/weed as soon as you walk in the door. There is no comfortable seating period. The chairs are narrow and the beaches are poorly made. Ive been a few times for the Red Snapper but I wont be back after going during happy hour and leaving with an outrageous bill. Youve been warned.

Literally the worst service ever! Paid for my ticket and the waitress gave my card to someone else. Never made an attempt to rectify the issue instead just blamed someone else. Didn t get my card back! The owner showed no compassion or concern. Paid for brunch for my birthday, get to the door and our table was given away! Was asked to wait to see if they could make accommodations but then couldn t. Asked to speak to the owner she was no where to be found and did not refund our money!

The food and presentation is on point. Service needs improvement. To run a business with food of a certain caliber and price, your service has to match. It can t be hard finding quality people in Richmond with class that know how to customer service. My husband and I have been coming to this place since they opened Mini Bar to now Frozay and even during this pandemic trying to support. We cannot give this place anymore of our $. We travel from FREDERICKSBURG, VA. we are not around the corner or down the block. When your customer enters your establishment it s for the entire experience not just the food. When you know better please do better. We will be watching for better reviews to determine if we ll be back. Did you change ownership? until then KUBA KUBA it is.

Get service. Staff is so nice. I will be back very soon

I Came To This Resturant Shortly After It Opened This Evening Just To Stand Outside 30-45 Minutes Once We Got Inside The Resturant We Waited Another Hour Just Sitting Here With Out Any Menus Then The Waitress Came Over To Take Our Orders Telling Me That The Kitchen Was Backed Up With Grubhub/Door Dash Orders. They Had No Problem Bringing Me My Check Before My Food Came Out Though And Even As I Type This I Still Haven t Got My Food At This Point I m Just Gonna Pay For My Drinks & Cornbread And Go. I Won t Be Back And With This Poor Service This Resturant Won t Last Long.

Hello: My friends and I dined at Frozay RVA, on Saturday March 6th. I am going to tell what I like first. I loved the waitress and the food was fantastic. Now, what didnt like, the cook was not ready, we had to wait outside for 45 minutes. You had five paying customers that left. Frozay website said open at 5:00 pm. When we finally got in at 6:10 pm. We were not seated and we had to place our order at the door, unacceptable. We ordered our food the appetizers and our entrees came out about the same time. Did not understand why drink and food checks were not on same receipt. The music was too, to the point you could not hear yourself or conversation. Good food but I recommend this restaurant no.

The food was great and our waitress asia was great also we will be back

The wait time to get in and get food was way too long. Sunday brunch was 1pm to 5pm. We were there before 1pm and we didnt get until 1:30pm once in the food didnt come out until 3pm. Black owned businesses need to do better because we want to support them.

Great environment. However I didnt enjoy my meal...at all. The salmon was supremely hard and overcooked....twice. I sent my food back and received the exact same hard inedible fish twice in a row. But I immensely enjoyed the ambiance.

Great food, great area Great people on staff. Made me feel safe.

Visiting from Ohio! Had an enjoyable experience from the time my family and I walked in. Laid back clean atmosphere and the food was delicious.

You will not regret this private brunch experience!! It was everything!

Service and food are amazing! If I could give 10 stars I would

Took my mom today she really enjoyed herself now she talking bout taking her coworkers and nephew. Thanks for the wonderful time

Its a real nice and cool atmoshpere. The staff was very friendly, the drinks are good and I loved there Hennessey wings.

It was the WORST experience ever. Walking in was a extremely hot. Music was ENTIRELY to loud .The wait to get food was really really long.I order the lamb chops were over cooked and tasted like they deep fried them with fish grease. The wait was longer for my friends to get their food and they ended up canceling the order. Would not recommend this place to anyone. Tik tok lied . AND TO TOP IT OFF they charged Gratuity on service the waiter didn t do!!!!!

This place was not a good experience. Tik tok definitely hyped this place up like crazy. I waited for a hour and a half to get food. At that point didn t want it. They were out of almost EVERYTHING. Just terrible. I just hope they can get it together. This place could have a lot of potential. I probably would never go back though!

I do not understand why the music has to be so LOUD. This is not a place you go to dance, its not a club. So why does the music have to be so LOUD? This is just my recommendation, consider putting small speakers in each corner and have the volume at a conversational level. My date and I had to basically scream at each other within 3 feet. Please Turn The Music Down. The music was so loud that we requested that our order be made TOGO. The food is very good. Our hostess met my time restraints for taking care of us, but never asked if we wanted drinks, just brought water.. which is fine, but you missed out on an opportunity/money. I have to give it a low rating simply because the music was being played so LOUD.

Good food, good music, Great service, I will be going back

Pic below is the Mango FroZay Food was great as well. Henny wings with lobster and shrimp entree

1st time there. It was lit crushgroovy had the brunch lit. Drinks and food were on point. Will definitely be back!

Been following Frozay RVA for a while and enjoy the presentation of the dishes as displayed on social media however, the flavors of the dishes and the service left much to be desired. When sat we were told that it was happy hour, so we ordered based on the information provided. After our order was placed we were advised this was not the case and that everything was full price. We ordered an appetizer that never arrived no apologies offered. We then received the main course which was beautiful presented but the side dishes were tasteless and my veggies and potatoes were sitting in a pool of water in my plate which made my food inedible. I told the waitess who told me that it was butter - I explained that this was not butter because it lwas thin and tasteless. So I ordered pasta which was delivered in a to go container without my requesting it. I was told they were out of cornbread which comes with the meal and so I requested a dollar off meal. 10 minutes later the waitress returned with a piece of warm cornbread. No adjustments offered on bill. Probably will not be returning; not impressed.

They are supposed open at 1 but had us all waiting outside for 15 mins pst opening to just say they are only taking reservations

Nice cozy atmosphere. We received food quick, fresh, hot and delicious. Those lemon pepper wings . Would have received 5 stars if an 18% gratuity wasnt automatically added to our check, no matter the party size. Our waiter was good though.

Perfect!!

The owners will know why they are receiving this review once they see it. If the matter is not resolved Ill take it further. Thanks.

If it were possible to leave a zero I would. Awful! Poor management and very unorganized.

Manager was extremely rude and unprofessional and food was cold and nasty. Never coming back.

I Visted Frozay For Sunday Brunch Because Of The Hype & They Slammed It From The Doorman To The Bartenders To The Cooks. Everything Was Great The Atmosphere Is Wonderful Seeing Everyone Laughing Smiling Enjoying Themselves. 2 Thumbs Up

My food was cold and when i asked to speak to the manager she had a nasty attitude that went hand in hand with her nasty body odor. Would not recommend

We arrived at 8:18pm and waited in the cold until 9:08pm. I didnt like the fact that my card had to be swiped twice because you have to place you food order at the door then you pay for your drinks before you leave. We were seated by one waiter and then another waiter moved us. We got our food at 9:35. The only reason we waited in line so long was because it was my sister birthday and we wanted to see what the hype was about. We were disappointed. The presentation was beautiful but the food was bland. We had the Stuffed Salmon with asparagus and roasted potatoes. The asparagus and potatoes were seasoned good but the salmon was bland. The drinks were good though. I had the lights out. We ordered shots but the waitress never gave them to us. We ate and left quickly because there were other people standing in the cold. They also have a DJ but he played songs like chicken noodle soup, wipe me down and other old songs. I like that it is black owned but I dont think Ill be returning. There is parking on N 17th street. I dont like that a 18% tip is already included in the cost of the every meal because even if you get bad service they still get a tip.

Second visit here. First visit was better. Calamari is frozen. I know because it arrived that way. Snapper was bland. Music is petty loud.

Atmosphere was okay, Music was Very Loud in such a small space, Presentation of the food was Great, but the taste was very bland...

Dont sleep on this place, my meal was excellent! I ordered the whole red snapper with asparagus and mashed potatoes. Kudos to the chef! I will definitely return !!

They have really good food

Food Service was slow and the temperature was not regulated properly. (Cold ) seems more like a bar than a restaurant. Super expensive with the lack of quality to match. Maybe It was an off day. The Big Ash Shrimp were ok, a tad more seasoning would do it better. Presentation was on POINT!

Good food. Good vibes. Good music.

First time at this place. Will come back. Service is very friendly. Food is delicious.

Celebration of Mimi Andersons birthday here was great! Lights out cocktail delightful, and Ribeye steak dinner cooked to perfection.

The food is freshly prepared with each order and if your not a pork eater then this is the place to go eat comfortably without having to wonder whats in the ingredients.

Food was excellent, atmosphere was pretty chill.

The service here is so terrible! I ve been multiple times with small and big parties and the waiters just move with no urgency and incompetence. Food is good but there s several other restaurants with good food and superb customer service.

I had my birthday dinner with family and friends for my first time dining there and everything was excellent! Customer service, food and drinks. I will be returning.

The food was excellent but the service was HORRIBLE and the MANAGER was just as bad ! We waited for 1hr to be seated then another 30mins for someone to acknowledge we were seated and took our drink orders. The waitress didn t even take everyone s drink order. It then took her 20mins to bring that smh .....that s just the beginning. They do not care and have no urgency at all. A damn turtle moves faster than them ! If the Manager trained them then I see why business is the way it is . SIMPLE

Pretty good

First of all, the food was great. Everything else was not. The service was horrible. Our first server, Kee, was very rude and not very helpful. Service was handed over to Jasmine which I believe she tried hard but with a party of 20 alone, I believe she was overwhelmed. The first server didn t take all the drink orders and was very much on the defensive when we called her out on it. I d try MiniBar again on a to-go basis because of the good food. But I d never recommend for a dine in experience.

Manager is no help when it comes to a messed up order

I waited an hour and a half for my appetizer with no luck....and when i asked how much longer the qaitress never came back to follow up and when i told someone else to just cancel my order they didnt seem to care im walking out.... i have been here before and am really surprised about the poor service....whats worde is i brought someone to try it!!but it only takes one time for me so welp

THE HOST AND WAITRESS WAS EXCELLENT THE FOOD WAS EXCELLENT

Lets just say I have never been treated so rudely. The lady who seems to be a owner or someone of importance, short lady with brown hair, was extremely rude after we waited and came in. Mind you they opened 20 minutes late. The ticket situation is not explained clearly. If you buy tickets online and one of your parties doesnt show and another person wants to come in your party they make the person buy another ticket at the door and the ticket say 35. Once you buy the ticket they add on 11 dollars tax and the ticket goes fro. 35 to 46. A nice group of ladies said one of their people didnt show and I could use her ticket that was already paid for. The rude lady didnt like that. She said in order for me to sit with my friends I came with I had to buy another ticket t the door. The nice group asked why because that would be paying twice. The rude lady then told us that the ticket covers where the seat is and it was a bench and chairs. The nice group said it was crazy and unprofessional even after they opened late. I told her I would buy a ticket anyway to help celebrate my friends birthday and she agreed and then shortly after I pulled out my card to pay, which she sent me back outside to do, she said no. Another party outside asked to buy a ticket and she said yes and that I could dine another day and they would be happy to help me. The other party was now alarmed and said it was rude. The rude lady and another waitress were talking about only positive vibes and laughing. I did not give the rude lady the satisfaction of arguing with her and politely said no problem. I support black businesses all the time and take other colleagues to help support but this will be one that I will not support and that needs some training on customer service. Looking at the reviews here it seems to be a huge need.

18% Gratuity on all orders! No matter the party size!! Right on top of taxes. Huge surprise when I received the check. Also, its no where on the menu to be found. Good food, small portions, okay service. I wont be returning.

Had a great experience at brunch Saturday at the minibar. The food was amazing, our server couldn t have been better. So attentive and helpful. I will definitely be returning

Great food

Worst ever, supposed to open at 5 didnt open til 6 and when we got in there didnt have lamb chops or captain crunch shrimp everything we went in the resteraunt for....when asked for compensation waiter said hell no!!... will not come again!!

I was not pleased with my service this evening. My waitress was not attentive and the service was extremely slow. I will not return.

Had a picnic with my daughter. We ordered the red snapper stuffed with crabmeat asparagus and roasted potatoes, lobster burger & Cajun pasta with lobster... MY GOODNESS. So happy I chose this place. Happy to support my fellow entrepreneurs!!!

Awesome Fish and chips!! Bartender played the best mix of music while we ate. Really nice place. My son had some liquor. He said it was smooth! Will definitely go back again!!!

T H E. B E S T

Okay wings. Slow service. Slippery floors.

Fantastic music Great atmosphere COVID CLEAN!!! GREAT FOOD!! Customer service on point, staff dressed for success!!, super nice. I will go again, wish they were open later on Saturdays..

Best place in Richmond to eat at they always give A1 service i love eating here

The place was clean! The food was delicious! Service was lacking and slow! They appeared to be short staffed. Our server was also the bartender and host. I ordered the cajun pasta with chicken. Their cornbread is one of the best that I have ever had. We were a party of 12 and 3 of the guests never received their order. Supposedly it never printed out in the kitchen. The manager was very apologetic and compensated them with gift cards along with their meals. By that time everyone was packed up and ready to go.

Food was amazing

The atmosphere was nice. The music was jamming and the food was delicious

The Jerk Chicken Pasta was amazing!!!!!

I visited the bar last night for my god daughter birthday celebration, we had a very large party. The food and drinks at this place are absolutely awesome but the service NOT so much. Our waiter was also the bartender and this slowed down service and had a bit of an attitude, it took about an hour to get all the correct checks and payments and thats just too much, and speaking of too MUCH the 18% gratuity is wat too much. Once again food was great but the service needs to greatly improved.

Food is amazing! Wait times longer then usual, but worth a visit in spite of pandemic which slow any business at the moment. Doesnt sell beer and not a huge alcohol selection. Been twice within a month for the huge delicious crab stuffed shrimp! Cant wait to go and try the BRUNCH Ive heard so much about!

This is my second time coming but first time at there Sunday Brunch, I will say the establishment is nice, DJ was good, staff is good, bathroom needs work for sure. I definitely appreciate that they are taking covid-19 safety measures. Now with there Sunday Brunch they have good options but to charge $46 dollars for cold food is most definitely not worth it. Very disappointed i feel like I couldnt really enjoy the food. I highly recommend they find a way to keep there food hot throughout the whole time of there brunch..and if they cant I highly recommend they lower the price of there Sunday Brunch. I will be honest I am on the fence about coming and trying there food again

Friday! Formally known as Minibar is the best Seafood spot! They also have banging lamb chops and other types of protein other than seafood. Drinks are good and affordable. Frozen drinks are a missile and the best brunch in town!

Overview: Cozy & quaint establishment-good for very small gatherings w/ conversationalist. Pros: Reasonably priced, tasty entrees with a cute presentation. The servers are very kind & attentive. Con: No valet parking. The parking is horrible. (Thats Shockoe Bottom though.)

They denied me enter

The food, service, and atmosphere are amazing!!

The food is delicious and the service is excellent. I would definitely recommend if your looking for great food and jamming atmosphere. I also love the pretty flowers that come out on the plates. Make sure you bring your appetite.

Definitely not good customer service. Standing in line for 20 minutes only to let a group of people that were friends of a bartender in front of us. . Not Happy

Work on customer service. Everybody should be treated equally and fair. I sat down directly in front of bar tender at the bar. I had someone come in after me and they were served first. Took 20 minutes to get 1 round of drinks on a not so busy day. I felt as if they only wanted to serve the regulars. I was new and havent returned. Food pictures look great. Unfortunately I was unable to order any food because of the neglect from ordering the beverages I decided to leave. If Im going to pay top bucks for things I expect top service. When I say top dollar ,if you prices are more than an chain well known restaurants and your portions are smaller too. Lets start with service. Greet and warm welcome every customer. Make everyone feel welcomed!

Went for the Halloween Lock-In. The food and the atmosphere were awesome! Definitely going back for brunch on Sundays. Had a great time. DJ Crush Groove definitely had us grooving and again THE FOOD! The drinks were on point too. Hennessy Sangria is magnificent and I dont even like Henny. Its definitely a great place to have a good time.

Very good food, nice laid back atmosphere. Definitely for the grown and sexy. Food is definitely worth the price. Customer service was also on point.

First time experience out celebrating my ladys birthday. Nice, casual and easy-going vibe. And not too crowded in the pandemic. But food was excellent. My lady had stuffed salmon and I had lamb chops. Both entrées had nicely cooked asparagus and roasted potatoes. If youre ever in the area, and there are a lot of good restaurants downtown, add this one a try. You wont be disappointed!

The food is amazing try the salmon dinner and the bread pudding

Nothing like Minibar used to be. Chose this place for a birthday dinner and regretted it. Food sucked. Drinks watered down. Save your money.

Excellent food!

Amazing place and people, the owners are the best!!