PFK in Rivière-du-Loup

It was cold in the restaurant all the customers had their coats and the liquor was hot and no ice available

First, employees were on their personal phones in the middle of a rush. Secondly I ordered online this morning to have my order for 11:45 a.m., when I arrived the order was not ready. 15 minutes later I receive my order for a Christmas dinner for a group from the region. I arrive with the order, only to realize that I did not receive exactly what I ordered.. Too bad I had to go back to correct the situation. It says CRISPY on the chicken barrel. Its the LEAST CRISPY Ive eaten in my life, the majority of the group didnt even want to eat it because it was a really terrible lunch. Seriously you should review the training program and the quality of the meals served there.

1:30 p.m. and I am told that they no longer have the sandwich that is on special. I ask to replace it with another Sandwich. The answer only is no. Not strong

Stupid cashier, no sandwich available, its only 5:30 p.m. The Cashier has no manners and doesnt even say the orders she receives. We stupidly said no sandwich no smile. Very ordinary.

To discover

Ive never seen lousy customer service like this. Honestly change your employees.

Extremely disappointed, the chicken tastes weird, it doesnt taste like the original recipe.

They have no chicken after several months almost nothing on the menu is available

Amazing, inedible chicken (funny taste) Hot liquor not lukewarm but very hot (Pepsi) No salad and crap service Well, me and my partner were sick . This restaurant should be closed by law

I was traveling with my father pure pfk chicken the breading tastes nothing, the motorized and gray sauce tastes nothing, the employees have no fillet when they cook the cashier who went back to the kitchen wears no gloves when making the orders in the boxes, the crusty tables were dirty, overflowing trash cans, no ice for drinks and the liquor was not very sparkling, for a meal of 3 chicken drumsticks and a chicken popcorn meal we waited 40 minutes and we had 5 no one waiting, the service was crap, the employees were really slow and were on drugs because they really werent there it was obvious in their face, they should close it because its really unsanitary

Cant even put the correct opening hours in the door!! Imagine the rete

A big zero point of view of service at the contory. One she...

Unpretentious staff.. very unpleasant service!

Soggy chicken not at all crispy, limp fries...really disappointing.

Ask for a wrap, and they dont have salad; ask for spicy wings, and they dont even have those; little or no collaboration. And finally, air conditioning at full throttle, enough to make you sick after 2 minutes of stay (only 26° outside).

Serious ? A PFK without chicken! They only have fries and poutine. Ridiculous !

The worst PFK I have ever eaten on several occasions, today was ventilation problem, not chicken. The liquor in a hot fountain, no ice. The first time it was 5 oclock, more crispy chicken, it should be called ppfk. No kentuky fried chicken.

1st visit there was no chicken at all. Second visit the air conditioning was at 18 degrees and the service was lousy. There was no more napkin.

Always a few things going wrong. Broken fryer, no chicken, suppose to be open and you arrive door blocked... Dont try to call they never answer

Very disappointing. Barrel of 10 pieces with thighs and breasts cut in 2. The chicken was reheated. Last time for us.

The place is dirty and the chicken is overcooked

The chicken was very very greasy. The fries were in a small childrens bag. Really dont want to go back there.

Good food, good prices and a good place, the service leaves something to be desired, at least thats what I perceived on my visit or maybe for Latinos the treatment is different...?

Too bad we cant give less than one star. We stopped at a restaurant on the way to Rimouski. We arrived at 8:35 p.m. and although the restaurant was supposed to be open until 9 p.m. according to the schedule posted in the door, it was already closed. We then wonder why restaurants are closing. Its not like it was the middle of the week, it was a Friday evening. The owner of the A&W next door must be doing great business since they were open.

The service too long 18 pieces for 30 minutes of waiting, first aims for 15 minutes we add 15 minutes for cooking?? He had about 5 customers in total seated at the table the service was slow.

I enjoyed my visit here very much when I drank Diet Pepsi, the employees here are very friendly and respectful, it was a little busy so not too much and so I liked the smell of fried chicken, This made me so hungry that I would have taken out my credit card to order fried chicken. Parking: Ahead Kid-friendliness: High chairs

60 minutes having a barrel 10 pieces of chicken, probably because I asked for white meat, and having difficulty making myself understood or responding in proper French! Refusal to be reimbursed as it takes too long!

The best advice I can give, wash your windows they are so dirty that it kills your appetite, its important to be clean

Excellent! Juicy, well prepared and balanced. A pleasure to return there every time.

The extra crispy box should have had seasoned fries and I had normal fries.

The promotion for the chicken dinner $5.49 not even ready waited 40 minutes to get it.

Fast service The lady at the double counter checked the orders while packing.

The food is very good but the customer service attitude of a person taking orders is not very good.

Decent dinner for people pressed for time. Fast food Parking: Very very large

Always young people who dont know how to smile or say hello, which is the basis of customer service... Table not clean, dull and outdated decoration, slow service, cans of liquor were on the trash can and they all fell on me with the remaining liquid on them.... At least their coleslaws are no longer phosphorescent.. . Otherwise it quickly makes you want to die

Super crunchy trio. Badly cooked bread, dry fries, I just ate the chunk of chicken which was okay. On the other hand, well done to the cashier, unparalleled patience with the boomers...

Delicious

I enjoyed my meal, and the service I received from the lady who took my order was wow. She was funny and smiling. Only negative point, the queue was very long and I waited 30 minutes

Newly reopened, lacking everything already.

Allows you to eat, thats why we go there. Friendly staff

Tuesday July 18 around 5 p.m. I went to the new KFC in Rivière-du-Loup to order a meal. I was pleasantly surprised by the cleanliness of the place but especially the welcome of the counter attendant. Wonderful smile and impeccable service. And the chicken was excellent. I will go there again!

Too bad, no PFK in Gaspésie but still good.

The chicken is good, but phew the fat in the bottom of the barrel.

Wowww we found the best pfk in Quebec the services were excellent! the speed wow and it was so good hot and fresh Super clean restaurant! Well done

Its clean and good, the employees are dynamic and always a nice smile with a great price

I went to eat at PFK for dinner, I ordered a set of chicken fillets, with fries and popcorn chicken as well as diet Pepsi, the price of this was really cheap and, whats more, all the employees present here are really helpful. The chicken tastes very good and salty enough for my taste. Parking: In front and next to the building. Wheelchair accessibility: Entrance, dining room and toilets.

Too fatty, not cooked

Have nothing in inventory. The gentleman at the checkout, worst mixed up in life with no respect.

Very good POUTINE, good service, I recommend it

During our visit to Rivière-du-Loup on our way to the Acadian Peninsula, we stopped at this restaurant to take our dinner for a long trip. We arrived just before closing at 9:00 p.m. and the service was quick and courteous. We had delicious combos accompanied by a Barrel of 14 pieces of Chicken unfortunately Super salty !! The breading was inedible and we only kept the chicken meat. A first bad experience in this chain restaurant.

Thank you to this team for keeping a smile and the place clean and pleasant to visit. Whether its our charming cashier or our charming island cook, the visit leaves us with a full stomach and a ray of sunshine thanks to their smile. Thank you for your excellent service xx

Still so good

The pfk chicken is so much the best but its a shame its not bigger. Clearly finger-licking. This is my favorite chicken place.

The bottom of the wall of the dining room is very thawed and behind us we can see its very ordinary enmigian.

A good PFK

Good fried chicken and lots of other products to discover

I received excellent service and was served quickly! The employee on duty was very friendly and professional.

Great service

Not terrible this pfk

3 stars for good service, but serving thighs as breasts is very ordinary. When the drumsticks are made into the largest pieces, there is a serious problem. Next time were going to go to Dixie Lee

Excellent service, workers were very kind and polite! Excellent chicken well cooked! Only observation dirty front counter and two boilers inside dodgy!!!

solid but lukewarm fries

The service was excellent. The food very good. I recommend it to everyone.

They didnt have any sauce but the chicken was harmonious. I wanted my sauce!

Good service

All were very good the spicy chicken wings were succulent. Ill go back there for sure.

good nothing more

The Service disorganizer

Pfk its pfk correct the very friendly cashier.. recently I dont know but the pieces of chicken are made so small and so expensive that probably it was my last visit to a pfk sorry but the quality versus the price doesnt match at all

Yum yum still as good as in Quebec

Poor customer service, outdated decor, poor quality food

Very good service, very good food too, but the restaurant really needs some love, it must be at least 40 years old, as we can see, frankly, the owner should invest a little!

No one at the counter and cold fries...

Very disappointed, very dry chicken, cold fries and strange taste, poor service, very dirty in the dining room! He was out of toilet paper salad on the floor at the counter.

Worst PFk Ive ever done! No macaroni salad? We ask for pepper, they dont have any? The waitress tells us that she is putting pressure on the owner to have some? The ladies toilet is broken so only the mens toilets are available, dirty and disgusting! Are the tables all dirty and no one on the floor to clean them? Lack of carbaret to serve that we are told is that they are all in the dirty trash can and filled to the brim. They certainly do not follow the public health rules regarding covid. Disgusting !!!

dirty no reliable service chicken seems to me to be cut in two no salad the same price as if there was sauce tasted water lost me forever wonder why it is still open

Its not the best in terms of cleanliness, but its very ok. I was served quickly and efficiently. Generous portions. Thank you so much. Parking: Parking available.

The table was not very clean

Its super good

There would be a great need for renovations.

Im always surprised at the speed at which my poutine is served to me... but Im just as surprised to discover an old poutine at home... I would rather wait 5 minutes more in the restaurant to get something something better! At least the service is courteous.

Excellent service and the food was very good. My partner and I came last July and obviously things have changed but for the better. The service was poor, long and the chicken was not fresh. This evening, on the contrary, everything was perfect! It seems that the management has changed, the employees are more relaxed and offer better service. I dont regret giving PFK a second chance. Continue in this vein.

Very good restaurant

Very good

Wonderful

Very disappointed, we refused to take my order PQ had the chicken ready when the restaurant closed in 30 minutes, or PQ the cook was too cowardly to leave another chicken Bach

Long to order

Excellent service well done

Very good service

Very dirty restaurant they stick us on the floor

Good service, clean place but sauce no taste.

always cold

Very disappointed and not very clean!

Great nice foods..thanks

Very delicious

Too fat

Your incontinence

Their advertising display is invalid (won every Monday) its Monday... the girl sold me chicken that I didnt ask for. A positive point I received everything in the order but it was still very long

Disgusting unpleasant staff

No English

We went on New Years Eve, there was a lot of turnover, that perhaps explains why the chicken was a little undercooked.

I bought a barrel last Saturday, ho but what a surprise when I got home, ho no succulent piece of chicken...... 1/2 pieces of chicken, less than 11/2 thick, not 3. Or if you prefer pieces of normal chicken. Sorry, youre going to go bankrupt soon....

I liked

Its good...service was good.

hard to digest food

Loooooonnnnnnggggg

3 EMPLOYEES PLUS 1 ON THE PHONE NONE KNEW ACTIVATED A GIFT CARD AUGUST 2, 2019 BRAVO

Its good

The fried chicken is too greasy in Rivière du loup

Still good but like everywhere the prices are rising and the portions are decreasing

Good food

There was a time when it was good but not anymore, it was good when it was mr. Lamarre. The recipe has changed and its no longer the same.

One word, these are too fat

Very good

Bad service, meal time too short, food all broken up in the box, one item missing, really disappointed

Today the service was ongoing but long wait to receive

Very average...greasy...

Good service

Disgusting.... dirty restaurant without common sense. All trash cans full. They reduced the Poutine sauce, it dripped the water, half a bag of cheese. Good job to the girl at the counter and thats it. I just hope its not always like this..

Very slow service. Housekeeping leaves something to be desired

Too fat