295 Bd Armand-Thériault, Rivière-du-Loup, QC G5R 5H3, Canada
Order somewhere else. Took an hour and a half to deliver and cost $43 for one tiny, cold pizza. Very disappointing.
Passing through riviere du loup. Wanting to order in at the hotel, we picked this restaurant. As an english speaking customer, they were really attentive and found a customer service representative to help me. I ordered pizza and wings with extra sauces. I liked receiving a text so I could see the procedure of my order and when to expect it. The delivery driver was very nice! We enjoyed the pizza it was not the price as it was online, $10 more so it was 26.99 for a medium pizza, the wings came with a spice on them which I ordered only the natural type and a ranch was supposed to come with it. I did paid for extra sauces and did not receive them. I also was not told about the delivery fee. Maybe the cost is normal for this area, but for me it was pricey. Have a great evening. TM
Ordered 1 regular pepperoni pizza Today (Monday) at 7:30pm. Now it is 9:45pm and I still don’t know whether I’m getting it delivered or not. This is so unprofessional and disrespectful. Avoid this place!
Passing through the area when we wanted to stop for a bite to eat and thought this place sounded good to try. When we went in we were met with absolutely no customer service whatsoever and after waiting about 10 minutes and having multiple employees look at us but not offer any help we just placed an order online we ended up waiting about an hour for 4 small pizzas and a dessert. Definitely not worth the wait.
Still waiting. We are 1 + hrs waiting for our order. I feel bad for the dash drivers - they have assigned us 3 so far. Way too long for the 50.00 price tag.
I ordered my pizza an hour ago. Guy shows up in a motor cycle to discover that our pizza is not in his “box”. Now we have to wait all over again!!! We ate from out of town and just drove 19 hours and looking forward to some pizza. But now we still wait and still starving
We got into town just after 9:00 pm, so we were limited for options to eat due to restaurants being open We were told that the only option for delivery in our area was this place First of all, it was a chore just to order off the phone. They kept putting us on hold So we asked the hotel staff to order for us since our French is very limited Pizza wasn't what we expected It's definitely not worth the $43.00 price tag Won't order from this place again 😒 Felt bad for the delivery guy, so we gave him a generous tip Medium pizza with only 3 toppins at that amount is just unacceptable.
Wonderful service and great food as usual. I feel like a star when ordering here.
Parking: Parfait Food
Parking: 30 maybe I dont really know
Clean, fast service, excellent pizzeria.
Always good and the delivery people are friendly!
Ive ordered from Salvatore several times now and its always been good. Vegetarian options: Vegetables are good in Titi.
Vegetarian options: Vegetarian pizza Parking: Perfect
Very good!
Quality is not always equal.
Good for delivery, poor service. The waiting time in restaurants is absolutely hellish. Almost 1 hour of waiting for two items, mixed use and very unprofessional.
Vegetarian options: Choix de mets accessible aux goûts des végétariens Parking: Beaucoup de places. Accès facile. Kid-friendliness: Bon choix au Menu correspond aux goûts des enfants
Beautiful atmosphere I love picking up my order everyone is happy its fun I love it Thank you and continue your good work, happy team.
We have ordered twice for delivery and the waiting time to receive the order is very long. I waited almost 1:30 hr each time and when we called he told us that the order was gone but had to wait another 20 to 25 minutes to receive it and most of the time it was already cold
Im going to change my opinion. The delivery service in Rivière-du-Loup is really not good. Each time I place an order, I receive it after 2 hours and there is always something missing from my order. Phone service is worse! They put you on hold for 25 minutes and then hang up in your face! Very disappointed.
I ordered online at 4:15 p.m. for delivery at 6:00 p.m. At 7:00 p.m., the order had still not arrived. I contacted customer service three times who was unable to reach the Rivière-du-Loup restaurant. As of 8:00 p.m., my order has still not been delivered and I have been promised delivery in 10 minutes three times. Its best to order anywhere except this restaurant.
The pizza, if it arrives, invariably arrives 1 or 2 hours late. Place of bs. Nothing about pizza anyway.
For my last order I waited over 1h30 to get a cold pizza.. I recommend this evening by booking in advance to be sure to have my order.. 30 minutes after my delivery time I call and find the central, he tells me that it is in preparation... 15 minutes later still in preparation I call back and ask to speak to the restaurant I wait a long time before being told that I will be done for the next batch .. my delivery time was 5:30 p.m. to 6:30 p.m. my pizza was still not in progress.. I called back to cancel my order. The refund is not done automatically I was transferred back to the restaurant I asked them to refund me and I have been waiting for 25 minutes and still people who refunded me! Very dissatisfied
Really disappointed with the delivery service. I ordered at 11:48 a.m. to receive my pizza between 5:15 p.m. and 5:45 p.m. To finally receive it at 6:45 p.m. after calling customer service 4 times last time I order from this place.
Perfection
Very good service when in the evening! Parking: Very large location nearby. Wheelchair accessibility: Easy to access
Better than a Mac book pro
I ordered at 5:30 p.m. with my friends, we arrived at 6 p.m. On the app it said that my order was ready. The employees didnt even greet us, and when I asked where my order was, they told me it was almost ready. The definition of soon was not known I think because 45 minutes of additional waiting while on the application I am told it is ready. Then after that I pay $60 I leave the restaurant and I look at my order then two poutines and my garlic bread are missing, so I waited 45 minutes in addition to the order time so that lots of items were missing. business? Really disappointed its getting worse and worse
One of the worst service Ive had in a long time. Placed an order online for an average pizza and poutine, I showed up 30 minutes later, and left the restaurant 1 hour 15 minutes later. The employees were very friendly but clearly understaffed.
Really the best!
Pizza arrived 1 hour late and cold. Unanswered customer service.
Friday evening, November 1st around 7:15 p.m., I went to pick up my order at the restaurant in Rivière-du-Loup. The person who answered me, who seemed to be the manager since he was chatting with an employee in front of the cash register telling him to contact him on Facebook to get more hours, responded to me in a stupid and intimidating way, like if I disturbed him. He practically threw my pizza at me, asking the next customer for their name to throw their order at him as well. I have rarely in my life received such poor service. I will not return to this restaurant in the future.
Nice good cheap
Delivery so slow 2 hours a day and almost 3 hours.... no sense. Seriously receiving cold pizza is ordinary
I was really very disappointed with my experience on November 16 at the Rivière Du Loup restaurant delivery times close to 2 hours in addition cold pizza the stuffed crust the cheese not even melted the fries very soft and cooked in old oil !! And to finish the giant cookies with the burnt bottom and not even an M&M, the children were very disappointed.
Worst place to order from!!!!! They dont do the order as requested. Blames each other and in the end the manager hung up on me!!!! Square of all quaver
Parking: Très adéquat ! Kid-friendliness: Facilement accessible ! Wheelchair accessibility: Plein pied !
I had almost an hour of waiting and other customers were served before me for a trivial order, its stupid, your salavtor
No service
Parking: Grand et beau stationnement Food
I am GREATLY disappointed. I ordered the day before for delivery at 6 p.m. 7 p.m. still nothing, and when I call, I can only speak to the call center without having confirmation of my delivery. Looks like order volume is high tonight . But I ordered the day before precisely to avoid problems!!! VERY bad system and ZERO reliability! It was the last time.
Very disappointed, usually in Quebec I have no problem but here, 1h30 late, no utensils and I forgot the liquor which had been paid for. The fries were cold.
I love the discounts at salvat Kid-friendliness: Not really, the one in Rivière-du-Loup has very high counters, as well as the bands
Your pizza is amazingly good Parking: Part of a mall. So plenty of space. Food : 5/5 |
Parking: Très accessible Food
Professional and fast service :))))
Marvelous! Parking: Direct en avant de la porte Food : 5/5 |
(Rivière du loup) 5 errors on our order. Simple errors like the fact that we ask not to put onions on the pizza and it is the same, no cheese crust despite the extra, no sauces despite having listed the selected sauces, not the extra poutine sauce nor the extra tomato on the pizza.
$40 for a medium pepperoni decent service But long wait (30-40 minutes just for that) I must admit that the pizza is very good though
Hello, I am a VIP customer at Salvatore. I ordered a half-and-half aldressed and peperonni cheese pizza. I received my order without peperonni. Im a few points away from having all my points to be a Salvatore elite member. Please I dont want to be mean but make your orders as they are supposed to. Were not at McDonalds, were at Salvatores pizza. May gods bless you. AMEN
more than 2 hours of waiting for two pizzas and a garlic bread, only to be told Im really sorry, a big no
Its very good, fast and courteous service. I recommend without problem.
Wheelchair accessibility: Yes
We waited for our delivery for 01:45. The order arrived cold, the fries limp & the pizza messy. We tried to contact the restaurant several times, no response.
So many errors for 3-4 months.. I order at least once a week and this time its over.... A child of 14 tells me that we have our entire order but that 5 adults see that we are missing 2-3 items . Really flat Whether it s a 1.38 sauce or a $22 poutine
Fast, no-wait service Parking: Easily accessible and fast, friendly service
Yes, it s fun to have a pizzeria, it s hot and good and always impeccable service, thank you
Super good fast thank you!
I waited 2 hours to get my order and I received it as nothing fresh or hot...for me it stayed on the counter the whole time...the oil from the onion rings leaking everywhere disgusting...pay $65 and have some fret not fresh and leaking everywhere
I couldnt have asked for better! Parking: Large parking lot that covers several businesses. Kid-friendliness: Perfect food for a childs party, in addition to the discount obtained on pizzas for an online order!
We placed an order online. Our pizza was supposed to be ready at 6:45 p.m. The app told us it was being packed when we arrived at 6:45 p.m. In the end our pizza wasnt even made yet and it was chaos in the kitchen. We had to wait another half hour for our pizza. This was my first time at Salvatores and its a very bad first impression.
Good in your
Ordered online and waited 1 hour longer than the time my order was supposed to be ready.
3 hours waiting for a pizza too long no excuse except we have a big rush its normal that its long very disappointed and the employees all seem very lost in what theyre doing
I placed an order for a pizza at 1 a.m. and had it postponed because I had an unexpected incident. The pizza was supposed to be ready for 4 a.m. but it was 6 a.m. and I still havent received it (yes, Im writing this comment while waiting for a sip of pizza)
Horrible service in this restaurant in Riviere du Loup, we always wait at least 45min-1h for poutines, big lack of management, no communication...
The pizza is excellent. On the other hand, on my last orders to bring, the employee at reception passes the dough to the cash register including handling the payment terminal, money and change, to the cash register and returns to stretch the dough without ever washing hands!! Parking: Lots of places available
Beautiful, cheap!
It was very good and above all affordable Parking: Opposite the restaurant, number of places approximately 20
All the employees shout and hit the equipment during our hour-long wait for poutine. We will not come back.
Perfect as a service
We waited 1 hour for delivery, and then the restaurant canceled our order. We were very discouraged.
Always so good My kids love it! Fast and excellent
Vegetarian options: Mon conjoint ladore Food
Fast restaurant pizza, but not like in a real handmade pizzeria
Commande arrivée 1h30 en retard, il manque le boisson en plus. Nous avons appelé deux fois au service à la clientèle, ils nous disent que la commande arrive dans deux minutes, alors qu elle arrive 30 minutes plus tard. Ce n est pas la première fois que des oublis et des retards arrivent, même que la dernière fois, ils ont annulé ma commande. Très déçue.
Excellent service and pizza
Great, good service
Dietary restrictions: Aucun Food
Its not a good idea to let 3 young people work without any supervision, they were having so much fun together that it took 20 minutes before they put the pizza in the oven after we paid. Yet no customers. It s 3:30 p.m. 2 of them on their phones. The phone installed in the Pizza dough! No hand washing. The restaurant is dirty. Paper on the floor, counter not wiped since . Everything is lying around everywhere.
La dernière fois que jai fait livrer, le livreurs ma forcé à lui donner du tip, la 2e fois ma commande coûtait 30$ et je lui ai donner un billet de 50$, le livreur est partis sans dire un mot et sans me donner mon change. Je lui aurais donné du tip, mais pas 20$ quand même...Assez spécial, cétait la dernière fois que je commande là.
I ordered a medium stuffed Salvatore pizza and no cheese inside the crust and neither my tomato sauce on the side for dipping. Takeaway service 30 minutes late and the cooks seemed lost in their order. Not the same service as in Drummondville, I am disappointed.
Parking: Suffisant et tout près. Food
Good pizza but above all 5 stars to the employees
Mommy
Service never on time
Very good Vegetarian options: Santé au rendez-vous.Merci Food : 5/5 |
Parking: Une vingtaine de places et plus Food
Best pizza!!! MUST TRY! Thank you! (Ps, your late hours are a blessing for this traveling family also!) highly satisfied!
Very disappointed, ordered 6 pizzas and we received 3. Try to contact customer service afterwards and no response. When you are a gang and you have pleasure and you order so that it is not complicated, I confirm to you that it spoils the pleasure and that for me is priceless.
Very clean excellent service Vegetarian options: nothing special
Firstly, before making this comment, I contacted Salvatore customer service trying to understand what could have happened during my last two deliveries, one more than 1.5 hours late and the previous one more or less 1 hour late. delay. I have had no response other than Kenza from Salvatore customer service asking me for proof. I sent him screenshots of my orders and he responded by sending me a $10 discount code... As if someone could buy me to shut my mouth with a $10. Unfortunately finished Salvatore for me even if the pizza is delicious. Salvatore Longueuil seems incapable of delivering within a reasonable time frame. I hope people in other regions are better served. My recommendation, avoid Salvatore Longueuil at all costs for delivery
Amazing pizza, very friendly staff. Opens till late and spot for young crowd at night as well.
still have errors in my order. I will have to inspect it every time.
Pleasant welcome and quick service Parking: Easy to access
Fast service and a quality product!! I recommend. Parking: Very large and easy to access.
The staff were very friendly on this Wednesday, July 3, 2024, at 2:33 p.m., 3 minutes too late for the Special of the Midi! But the handsome, tall young man advised us very well. We downloaded the app, while going to make a commission and I ordered online. Great, I like discounts! Even possibility of paying when picking up, practical for young and old without a credit card. The only problem, the topped pizza was very ordinary, ++ crust than stock. The taste was still okay, nothing more. I had already tasted 4 other kinds, in a box of 4 mini-pizzas and it was much better, without being perfect.
Three weeks ago I ordered a medium garnished extra pepperoni and extra cheese for delivery. Nothing to say about the delivery! I didnt get the two extras I paid for. I spoke to the manager about this. After discussion he agreed to give me a 25% discount which would apply to my next order. My partner and I always order this pizza with the two extras at Val Bélair Quebec. When we say we didnt have the extras then we know what were talking about! Yesterday I tried to order and this discount was not recorded on my account nor on my partners account. Unfortunately for Salvatore RDL this will be our last order because we found another pizzeria that does the job very well! And yes I was contacted by Salvatores VIP customer service and I responded privately to find in their response that they did not even know where the event had occurred in addition to adding that There was nothing they could do to resolve the situation. Window dressing in my opinion! It seems good to respond to comments but resolving the problem is another matter! This is a good way to lose customers permanently!
I was visiting the city and as soon as I can I go to Salvatores because they dont have one close to me, but this time I was disappointed, the middle of the pizza didnt have any cheese ... and was so cooked that it tasted like it was burning, I met the delivery man who was going to deliver an order... he drops the two soft drinks, looks at me as if I was the problem and puts them back in his car .. I cant imagine the surprise of those who ordered this order, maybe review the quality of this restaurant there
everything was perfect
Always delicious and very fast service Vegetarian options: We can make our pizza whatever our taste or requirement Parking: Large parking lot
Quick and delicious
Always fast service
Love the fried pickles!!
Vegetarian options: As the world is growing while continuously changing, there is enough evidence to show that vegetarian foods have a great impact on your health in positive way. Food
Fast courteous services
Truly excellent!
Often errors in addition to a reduction in the significant size of the Poutines. It becomes too expensive for the quality obtained