A&W Canada in Rockland

2736 Chamberland St, Rockland, ON K4K 0B8, Canada

★★★★☆
(706 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.

Website
web.aw.ca
Address
2736 Chamberland St, Rockland, ON K4K 0B8, Canada
Plus Code
GMWW+3V Clarence-Rockland, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Sunday
7 AM–9 PM
Monday
6 AM–9 PM
Tuesday
6 AM–9 PM
Wednesday
6 AM–9 PM
Thursday
6 AM–10 PM
Friday
6 AM–10 PM
Saturday
6 AM–9 PM

Services

Service options
Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Beer Coffee Late-night food Salad bar
Dining options
Breakfast Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.3
★★★★☆
706 reviews

Most Mentioned

fast food (22) drive through (17) onion rings (16) breakfast (16) root beer (14) price (13) lettuce (9) food and service (6) clean (6) chicken burger (5)
5 stars
401
4 stars
189
3 stars
58
2 stars
22
1 stars
36
★★
November 28, 2024

Recently moved near this location, ordered two burgers and fries and onion rings. Love the onion rings usually, but this time had to be the worst onion rings I ever had from A&W. They weren’t crispy they were under cooked. Soggy even. They had just made the food we decided to dine in, when we got our food it wasn’t even hot it’s like it had been sitting for a bit maybe waiting for the other meal to be ready not sure. Or maybe they put such a big piece of lettuce with too much sauce and it made the burger cold not sure but anyways I wasn’t impressed. Will give them another try, hopefully better the next time. Bunch of younger kids working that didn’t seem to really care about their jobs.

★★★★★
October 21, 2024

What a wonderful experience i had at A&W. The workers were very friendly and helpful Especially Sitti and Hazel. They gave great smiles and great service.

★★★★★
September 14, 2024

We went to have a quick bite to eat and were welcomed by the nicest person in the world. Her name was Billeah . Great smile and great service . From far , I could see that Billeah made sure our order was ok and nothing was missing. Great customer service by Billeah and the crew that day.

June 19, 2024

I have been going to this A&W for years and have always had the very best service. We have food sensitivities in our family and they've always been bang on with our needs. the service has always been fantastic, and the food is one of the better quality fast foods. I went there last week, June 14th 2024. The service was not great. I got the hamburger and it was a regular teen, no special instructions at all. At the cash, I saw on the screen that the lady had taken the instructions down right. I went back in and had to wait several minutes before someone "noticed" that I had a hamburger in my hand and wanted to talk to someone. I had just barely begun to explain the situation when she spoke right over me to say I needed a receipt... I went back to the car get said receipt, not realizing that I had not been given one. I went back in to see if we could work it out and she said I needed the receipt. At this point, I behaved badly and smushed the hamburger on their counter, told them they were not treating their customer right and left. ( I was a little loud and my behaviour was not great) Still, their behaviour was seriously bad customer service.

★★★★★
May 9, 2024

The Onions were the best I've in 5 years. I have food allergies, the staff gave the exact order, the way I ordered it. Fantastic experience, fantastic food and a great staff to make it memorable. Thank you 😊

November 10, 2023

I just ordered the Chicken Cruncher BLT combo at the Rockland, Ontario location & the chicken was so dry & overdone that I may as well have eaten an un chewable cardboard or worse. Very disappointing! On the plus side,the fries were ok. 😡 - Definitely won’t be ordering that again. BE WARNED! Just want to add that I mentioned it yo the person behind the counter who served me & although she agreed that it was not up to standards. she just walked away & went back to work. Really disappointed & will not be visiting again.

August 11, 2023

They manage to mess up even simple orders fairly regularly. Edit: have found parts of plastic bread clips in burgers here multiple times. Strongly recommend dining elsewhere. Have dropped to 1* to reflect. Won’t be going back.

★★★
May 4, 2017

So-so service. Ordering multiple burgers, with different requests for some of them. Seems to throw them off. Tables were not all cleaned. Drive thru offered. Bonus - they use French's ketchup, which is better! Famous for their root beer served in frosty glass mugs. #localguide

★★★★★
December 16, 2024

Quick service, polite employees and consistent product.

★★★★★
December 16, 2024

Never dissappoints!!!

★★★★★
Local Guide
November 30, 2024

Excellent

★★★★★
November 23, 2024

Great staff, very clean, excellent burgers.

Local Guide
November 21, 2024

Slow service, and the staff is absolutely rude. I would never speak to my customers in that tone of voice! Never again will I ever go to this location ever again

★★★★★
Local Guide
November 21, 2024

Small classic A&W. Complete with frosty mugs and fries served in little baskets. Awesome! Vegetarian options: Beyond Meat burgers are delicious. Suggest you eat in to enjoy them nice and hot. Cheese and - surprisingly - bacon are offered as extras. Parking: Its in a mall. Plenty of room for everyone. Drive-through also an option for the more impatient. Kid-friendliness: No special facilities. Just food, tables and chairs. Wheelchair accessibility: Mall sidewalk may be a bit of a challenge.

★★★★★
October 21, 2024

Extremely clean and personal service at the table

★★★★★
Local Guide
October 21, 2024

The staff is very friendly and efficient. Clean restaurant and a great experience! Vegetarian options: Beyond meat burgers are tasty! Made fresh to order

★★★★★
October 21, 2024

Lobby has changed...more personable service.

★★★★★
Local Guide
October 21, 2024

Good service

★★★★★
Local Guide
October 21, 2024

The particular cashier could have put a little more effort into being polite. She came off as a spoiled brat that was being forced to work.

★★★★★
September 21, 2024

W establishment had a good time

★★★★★
September 21, 2024

thoroughly enjoyed and someone asked if i was enjoying my meal! There are no antibiotics in the chicken! Kid-friendliness: yay

Local Guide
September 21, 2024

Ordered onion rings for the second time at this location. Both times the onion rings are hardly breaded. They have crumbly breading thats all at the bottom of the bag. This location need to train staff on correct wet batter and breading ratio because a bag of warm,soggy onions are not what I ordered.

★★★★★
September 21, 2024

We stopped to eat dinner tonight at the Rockland location and the food was great. We got exceptional service from Ciara, she was kind, polite and friendly. Great job!!

★★★★★
September 21, 2024

Great little joint.

★★★★
September 21, 2024

Onion rings are way too salty, no need for all that salt

★★★★
Local Guide
August 21, 2024

Took a star off for not being able to drink anything besides coffee with the breakfast combo. Without paying extra, I asked for anything, water Apple Juice pop, everything costs extra so I cancelled the conbo and just bought sandwich. Combo is overpriced as it is. Thanks for having red-hot available, other restaurants should copy that

★★★★★
Local Guide
August 21, 2024

Coming here for years, always good food and good service. Good experience.

★★
August 21, 2024

Drive thru is slow. Small portions on kids meal. ( only two small chicken strips)

★★★★★
July 21, 2024

Great quality food. Awesome customer service. Seb, the supervisor, is amazing. Place was neat and clean. Definitely recommend.

★★★
July 21, 2024

Full kitchen and counter and still waited 20 minute just simple teen burger combo. Burgers came out REALLY slow

★★★★
Local Guide
July 21, 2024

Fast service, difficult to understand and missing chipotle sauce. Once we reached our destination we noticed it. Otherwise its comparable to all fast restaurants. Not healthy but good and it helps

★★★★★
July 21, 2024

Its clean, good and the welcome is good. Congratulations to the A&W Rockland team

★★★★★
June 21, 2024

Most friendly and fast A &W in Ontario! Super staff, great food- loved the whistle dog and the sweet potato fries! Can t wait to go back to Rockland to eat here again! What a wonderful atmosphere! Clean and friendly! I will definitely return!!!

★★★★★
June 21, 2024

The workers are amazing Vegetarian options: Very good for their beyond meat burgers and sweet potato fries Dietary restrictions: They re very good for understanding what dietary issues people have

★★★★★
June 21, 2024

Super friendly staff, efficient and fast.

★★★★★
June 21, 2024

Wonderful service, amazing food and à lovely atmosphere

★★★★★
June 21, 2024

Excellent food, clean place, very kind workers

★★★★
Local Guide
May 21, 2024

One of the best fast food consistent place... burgers are always good, chicken strips very tasty and onion rings (when freshly made) are unbeatable (better than the Tower of Rings at The Works for under 1/3 of the price!) Most are great but avoid Mall concessions... Update: still consistent, often have coupons and good food but im not giving 5 stars to a fast food place ! ;-)

★★★★★
May 21, 2024

Parking: lots Food

★★★★★
May 21, 2024

Genelva served us and was amazing! Very friendly, patient with our large order, quick service and food was delicious!! So happy with our experience :) Kid-friendliness: Loved the buddy burger option and the staff was so friendly with my children!

★★★
May 21, 2024

very slow service,

★★
May 21, 2024

2 suggestions. 1 - If an order is going to take over 7 minutes to prepare let the customer know so they can make a different choice if needed. 2 - If a customer approaches the cash to place an order, and you are doing inventory, stop doing inventory and serve the customer. You found time to tell your employees x,y,z but not time to serve the customer. Youre welcome.

★★★★★
May 21, 2024

Parking: Was great! Food

★★★★★
April 21, 2024

Parking: It s free Kid-friendliness: The lunch bags Wheelchair accessibility: For sit

★★★★★
April 21, 2024

The person who served me was very kind :)

★★★★
Local Guide
April 21, 2024

A quick and easy lunch on a busy Saturday. Easy peasy, thank you.

★★★★★
Local Guide
April 21, 2024

Had 2 teen burgers and both of them were cold fries where vert hot on the 7 April 2024 was their for lunch

★★★★★
Local Guide
April 21, 2024

Very friendly service and quick

★★★★★
March 21, 2024

Great service! Always served with a smile! 10/10

★★★★★
February 21, 2024

Vegetarian options: Beyond meat burger Kid-friendliness: Happy environment Food : 5/5 |

★★★★★
February 21, 2024

If you want good quality food, good costumer service and a clean place to eat, then this is the place for you.

★★★★★
January 21, 2024

Amazing experience staff friendly service awesome food really delicious.

★★★★
Local Guide
December 21, 2023

Its been a long time since I had an A&W burger, I was pleasantly surprised. Went through the drive through it was quick. Next time Im looking for a fast food burger A&W will be at the top of the list.

★★
Local Guide
December 21, 2023

The drive through rep was rude, very ignorant. Telling me the milkshakes are basically the smoothies because they have fruit in them. I asked if they have any with out the fruit to have just a milkshake. She said they only do that for chocolate. As in chocolate milkshakes. Beyond floored lol mm..Kay.. I ll pass thanks.. I truly despise ignorance. Should never be tolerated in costumer service. Attitude goes a frickin loooooong way, this person clearly needs to have the spoon taken from her; does not know struggle.

★★★★
Local Guide
December 21, 2023

Drive through

★★★★
Local Guide
December 21, 2023

Almost always nice staff. Food is well made and well put together. Food

★★★★★
Local Guide
December 21, 2023

Excellent service, clear place and friendly folks

★★★★★
Local Guide
December 21, 2023

Good food

★★★★★
Local Guide
December 21, 2023

Food is always fresh And the service is always awesome

★★★★★
Local Guide
December 21, 2023

Quick service.

★★★★★
Local Guide
December 21, 2023

Best burgers in town!

★★★★★
December 21, 2023

We arrived at rush hour. We were served in no time, food was great, staff very courteous and most important, tables all cleaned. This is the best A&W I ve been at. Good job team

★★★★★
Local Guide
December 21, 2023

Always liked AW during the pandemic quality had gone down a little I noticed but now its backup there and they re doing well

★★★★★
Local Guide
December 21, 2023

clean efficient great food and affordable. loved the all dressed burger fries and root beer

★★★★★
Local Guide
December 21, 2023

Food is really good and fresh. Staff is friendly and the interior is clean. Debit machine could be wiped down though.

★★★★★
Local Guide
December 21, 2023

As a regular thats been going here for months now, the staff are great, food is to the a&W standard. Atmosphere is chill in the mornings but hectic come the afternoon as most other fast food places. Very nice Wheelchair accessibility: While there is acsessable parking and a dip in the sidewalk, there is not a door opener for less mobile people. The door is quite heavy which makes this harded for people

★★★★★
December 21, 2023

5 years later, still great! Kind employees, have a sense of humor. Very good and fast service. Always with a smile! Always a pleasure to order here. _______________________________________ Good service. The employees are super nice.

★★★★★
December 21, 2023

Best beef and chicken burgers in town. I enjoyed their food.

★★★★
Local Guide
December 21, 2023

It was good, but really expensive.

★★★★★
December 21, 2023

Excellent service. Great burger. The burger was hot, not just luck warm, and the toppings (lettuce, tomato) we fresh.

★★★★★
Local Guide
December 21, 2023

Good food, decent service and great root beer.

★★★★
Local Guide
December 21, 2023

Did drive thru, and got a bacon teen burger. Was very tasty, and I liked that they used a good piece of lettuce and was crunchy. Good flavours too.

★★
Local Guide
December 21, 2023

Very slow and food is very greasy

December 21, 2023

Mama burger hot, onions rings very cold

December 21, 2023

Crystal is not a very pleasant manager. Had our breakfast served wrong while sitting beside a staff member blasting East Indian music on her phone while on break. LET alone the very loud music in the restaurant today. The bacon slices were not even an inch long the eggs were cold missing hash brown and toast that came way after more than 10 minutes waiting. Reason they are busy. Nobody was after us. Dont serve the food if the order is not complete then. Asked to make a new breakfast which was refused by manager. Crystal refused to make new breakfast or refund. After arguing she said talk to Christian the owner hell back me up. Not the service it use to be. I once had a chicken strip raw given and was given 4 free meals. I had to fight to get a tiny money back TODAY. We will not be back after going there for many years of great service its now gone down the drain.

★★★★★
Local Guide
December 21, 2023

The food is always prepared hot and fresh, which is fantastic for a fast food chain. Enjoyed the manager special for $6.49 (burger, fries, and pop). Customer service is always great and the restaurant inside is clean.

★★★★★
Local Guide
December 21, 2023

Exceptional overall service and food. Cheers! Luc Dupuis

★★★★★
December 21, 2023

Great food as always

★★★★
Local Guide
December 21, 2023

Always enjoy A&W, their burgers. The location is nice, clean and boasts tons of parking. It is very accessible and the location is great.

★★★★
December 21, 2023

Great service.

★★★★★
Local Guide
December 21, 2023

Best fast food burger in Rockland

★★★★★
Local Guide
December 21, 2023

Amazing staff, super friendly and helpful. Well kept bathrooms, clean, offering both regular and sensitive soap; and amazing food, perfect temperature, and wonderful presentation. I only wish I took a photo before I ate it.

★★★★
Local Guide
December 21, 2023

Love A&W, finally tried the iced mixed berry smoothie which was really good however the fridge that chilled glasses was not working so had to enjoy my smoothie in .. a plastic cup which is disappointing as it is advertised in their ads and commercials

★★★★★
Local Guide
December 21, 2023

excellent service, tasty food Dietary restrictions: they have vegan and gluten free options, though there is always a chance of cross contamination so keep that in mind when ordering. Food : 4/5 |

★★★★★
Local Guide
December 21, 2023

Friendly service ,

★★★★★
December 21, 2023

I love A&W. Their burgers are good the onion rings are good. 10/10

★★★★★
Local Guide
December 21, 2023

Where very friendly people

★★★★★
December 21, 2023

Good quality food!

December 21, 2023

Dont buy anything from this place ordered 2 buddy burgers to go when I unwrapped the first and took a bite no cheese or onions and mayo was a spec the 2nd was the same threw then out never will go again

★★
Local Guide
December 21, 2023

Excellent service but its still a restaurant to help out

★★★★★
Local Guide
December 21, 2023

Great service.

December 21, 2023

On November 9, I ate a Moza Hamburger, Was cold, and the meat not fresh!! Necessary inspector. Urgent

★★★★★
Local Guide
December 21, 2022

Great Fast Burgers and Onion rings

December 21, 2022

Just received coupons in the mail Friday January 21st 2022 that expired in November 2021. Whats the point in mailing out expired coupons?

★★★★★
December 21, 2022

Drive-thru staff funny and fast ! Best Mozza-burger ever! Thanks

★★★★★
Local Guide
December 21, 2022

Unfortunately I didn t got an awesome picture but maybe next time had an opportunity to visit this location several times last week, for breakfast. Great service & love the bilingual workers. Thanks for the awesome service & allowing me to use the restroom! Haha

★★★★★
December 21, 2022

Gold place good food.

★★★★
Local Guide
December 21, 2022

Expensive in calisse

★★★★★
Local Guide
December 21, 2022

Quick bite, good ognion rings!

★★★★★
Local Guide
December 21, 2022

Great service and clean restaurant

★★★★
December 21, 2022

Good service

Local Guide
December 21, 2022

Had to adjust the rating. 8 min drive thru wait to be told I need to park and wait more. Currently still waiting for two plain chubby chicken burgers and we are at 15 minutes. There are no cars in drive and no one in the restaurant.

★★★★★
Local Guide
December 21, 2022

Nice hot onion ring

★★★
Local Guide
December 21, 2022

Good place but I did not like the coupon thing. So if you got 1 phone account and you are two people only can get 1 burger in deal which is ridiculous.

December 21, 2022

Horrible Service! Please check your order before picking up! They charge you for the order and than take out the stuff from your order. When you tell them about your incident they laugh! The lady name Sonia was arguing instead of apologizing. Horrible experience

★★★★★
Local Guide
December 21, 2022

Great food, friendly staff and always clean.

★★★★
Local Guide
December 21, 2022

I only order one thing here: the plant-based Beyond Burger. While it does sometimes take extra time to make, staff have become pretty good over the last couple years at ensuring any non-vegan items remain off the order. That being said, I still recommend fellow vegans check their orders before departing the drive-thru.

★★★★★
Local Guide
December 21, 2022

Great service great people

Local Guide
December 21, 2022

On our way back from a long ride through the back roads of Hawkesbury, we see this beautiful big A & W Rockland, 23 km sign. After being caught in a rain storm we couldnt wait to get there. Well, upon arrival, all of the chairs were already turned over the table and some guy was washing the floors. It was 7:30 pm, the restaurant closes at 9 pm, we were confused to say the least. We had our very hungry 80 year oldlm with us, who has mobility issues and thus moves around in a walker. Upon opening the door to the restaurant, we were greeted with wet & flooded floors and basically, the guy washing them was not letting up and continued to work around us. Granted, we were given a table when I asked if were able to dine in. I pointed out that it was 7:30 ish & that it closes at 9 pm. Needless to say, getting to the cash to ace our order was an obstacle course of water & floor cleaning machine which never stopped making this horrendous noise during our entire stay. Thankfully, our order came in a timely fashion brought tonus by the cashier. The food was ok but loop warm sadly, but being so hungry, we had no time to complain. Getting up to go get salt& pepper, vinegar , mayo at the station also proved very difficult as the individual cleaning the floors had flooded them with soap/water making it near impossible to access them. Needless to say, we wont be returning to this location. It was a very unpleasant and unwelcoming experience to say the least. At least none of us slipped on the floor although there were a few close calls.

★★★★★
Local Guide
December 21, 2022

My grandmother, who is now 81 and lives alone loves to go here. She feels like the owner cares and gives extra care to the elderly. When she arrives at the door with her walker, he comes and opens them for her, greets her and takes her order at the table. Im so grateful they go above and beyond like that. Support this location!

★★★★★
Local Guide
December 21, 2022

Ordered a combo with sweet potato fries at the drive through. They forgot the spicy mayo, but as I walked in the restaurant, one of the staff was about to head outside to give me the missing mayo. Good service.

★★★★★
Local Guide
December 21, 2022

Great food at reasonable prices.

★★★★★
Local Guide
December 21, 2022

Friendly Staff!

★★★★★
Local Guide
December 21, 2022

Great service, very fast !!

★★★★★
Local Guide
December 21, 2022

Awesome, friendly

★★★★★
Local Guide
December 21, 2022

Best service Hot and fresh food

★★★★
Local Guide
December 21, 2022

Friendly service! Fast food joint! Enjoy! I always order the lettuce wrap.

★★★★
Local Guide
December 21, 2022

Very good!

December 21, 2022

Worst hamburger meal me and my 94 year old mom ever had. Would never visit A&W again. They need to get their act together if they want to survive!

★★★★
December 21, 2022

Yummmy

★★
Local Guide
December 21, 2022

The small hamburgers are very good

★★★★
Local Guide
December 21, 2022

Friendly staff fast service food was hot and fresh

★★★
Local Guide
December 21, 2022

Standard burger chain experience, nothing stood out.

★★★★
Local Guide
December 21, 2022

Very good quality meat and service in French! Wow

★★★★★
December 21, 2022

Great fast food

★★★★★
Local Guide
December 21, 2022

Best fast food in rockland. Great food quality and french service 5/5

★★★★★
Local Guide
December 21, 2022

Best coffee spot in all of rockland

★★
Local Guide
December 21, 2022

Waited 5 minutes for my burger that I could see on the back counter because the staff was too busy making belts out of receipt paper...

★★★★
Local Guide
December 21, 2022

After the ranovations the place looks a lot cleaner but I miss the bar stool counter beside the window. Other than that one of the best a and w places Ive been to.

★★★★
Local Guide
December 21, 2022

Quick service good food!

★★★★★
Local Guide
December 21, 2022

Vegetarian options: Burger sans viande offerts Parking: Très grand stationnement partagé entre plusieurs restos et magasins. Cest accessible même au gros camions. Kid-friendliness: Ils offrent certains repas pour enfants (buddy burger par exemple)

★★★★
Local Guide
December 21, 2022

Great service and consistent quality food.

Local Guide
December 21, 2022

Awful service wrong order and when I went back to let them know they actually made me go through my bag to find the 2 mama burgers with buns and return it to them. Then they gave me my 2 lettuce wrapped mama burgers. Got home started to eat it and found 2 hairs in it. The first 1 I just removed znd didnt eat that part of the burger but the second one taking a picture to show it.

★★★★★
Local Guide
December 21, 2022

Clean place. Kid-friendliness: Nice people .

★★★★
December 21, 2022

Clean place and good food .

★★★★★
Local Guide
December 21, 2022

Great service, as usual.

★★★★
Local Guide
December 21, 2022

Good, smooth, standard

★★★★
Local Guide
December 21, 2022

Parking: Lots. Food

★★★★★
December 21, 2022

Quick service, excellent food, very clean.

★★★
Local Guide
December 21, 2022

Way too expensive for fast food.

★★★★★
Local Guide
December 21, 2022

Well managed. Fast service. Great food

★★★★
Local Guide
December 21, 2022

Delicious

★★★★★
Local Guide
December 21, 2022

Love the Beyond Burger!

★★★
Local Guide
December 21, 2022

Good fast food, efficient service drive-thru

★★★★★
Local Guide
December 21, 2022

Good service good food

★★★★★
Local Guide
December 21, 2022

Vegetarian options: Beyond meat Dietary restrictions: Vegan and vegetarian options... Lettuce wrap options for gluten free Parking: Plaza parking Kid-friendliness: Jobs pack Wheelchair accessibility: Flat all around

★★★★★
December 21, 2022

I went to this a&w location and one of their employee s, Abriel, is one of their best workers. She puts her soul into her job. She by accident messed up my order but it ended up tasting better! What a genius. I pray for her well being everyday!

★★★★★
Local Guide
December 21, 2022

Fast fabulous friendly!

★★★★★
December 21, 2022

Everyone saying the burgers are garbage, fix your taste buds !! The food is freaking amazing juicy yummy great fries great chicken fingers, and for that guy that said the burger tasted like garbage for you and your 94 year old mom well u have no taste buds and she has no teeth ty