2768 Laurier St, Rockland, ON K4K 1K5, Canada
Domino's Pizza in Rockland - Order pizza delivery or carry-out from Domino's Pizza in Rockland. Offering pizza, pasta, wings, cheesy bread & more. Find delicious pizza near you from your local Domino's Pizza in Rockland. View coupons and deals to save on the pizza, sides and drinks you love. Find store information, hours and directions. Save with Domino's Piece of the Pie Rewards and start earning points towards free pizza. View our menu & order online today.
Ordered 2 extra large pizzas, one tandori and one bbq chicken, asked for no onions or peppers, but ingredients were still added. Cashier could not even give me the change for my purchase. Over all, i will never order from Domino's Pizza ever
I dont often make posts, and when I do, they are normally for the amazing experiences ..... unfortunately, tonight, I share one of the worst experiences yet with Domino's in Rockland. We have overlooked many issues with them over the years, but tonight, we interacted with one of the rudest humans in the fast food industry. Do yourself a favor folks and don't order from Domino's in Rockland....if you are a regular customer and they get your order wrong repeatedly they offer a credit but when you try to use such credit they have NO RECORD of it.... how convenient!!. After a few of these instances and tonight's order being delivered with an error in our order, we phoned them back and they offered the usual credit or 2nd option: wait an hour for the original pizza we ordered .... we chose wait for the pizza.....After an 1:20hr/min, I phoned them back .... a gentlemen answered and I was told not so nicely that no pizza was sent out .....despite him admitting they had initially made the wrong pizza.... The call ended with no pizza and no credit. Save yourself the headache......
Quality control is pretty bad at this branch. I ordered twice and both times they forgot to add the toppings with the cheese and just threw them on top after the pizza was done. Eating was a mess. The sauce to cheese ratio is also way off. Gabriels is superior in everyway.
Good pizza, but not sure if I missed something on the app.. but I ordered from the coupon section a 4 toppings medium pizza and it says $13.99 but when checking out I got charged $16.24. Maybea glitch to look at on your app. *** Great service.. 1 mins after review Owner called and offered us discount for future order. Was not expected but very appreciated. He did make me aware it’s not a glitch but because we switched sauce there was an extra charge. Thank you for the customer service :)
We ordered two pizzas in different sizes, but the orders were mixed up. Both pizzas were burnt, and I won’t even comment on how they were cut. They were simply inedible and disgusting.🤮🤮
Every single delivery order placed has never delivered completely. There's always one or two items missing. When called back, expect to be on hold for 10 minutes. The call is handled terribly - the manager seems pissed off all the time (I say this because literally-- this happens for every, single, delivery). Then expect another 20-30 minutes for the missing item to be delivered. I do pick up too and sometimes they still miss some times. My experience spans back to a year probably.
I placed an order#64 tonight 10/10 /2024 for delivery after waiting for almost an hour, I checked my order tracker, it said order has been delivered. I contacted domino, agent contacted driver who said he placed pizza outside the door. I found pizza cold and uncut on a chair near my door. Driver said the house was dark. That is false there was light in and outside the house., by the way, I have the video feed. There is special instruction on my order to contact me, no one did. To make matter worse, the store agent hung up the phone on me after saying nothing I can do very rudely. The call was amicable and I don't see why he would hang up. I called back a number of times no one picked up the phone. Being a long time loyal domino's pizza customer I was disappointed and throw away the cold pizza. Very poor experience.
This is the last time domino's messes up my pizza. They burned my pizza and cut me squares without me asking for it. Then when we call to express our dissatisfaction we are met with disrespect and attitude. We whent to the restaurant to show this disgrace that was our pizza. We don't get an apology we get attitude and excuses I for 1 will not be ordering from domino's again as this has happened a number of times. I will be going to other places where I'm severed with a smile and Givin pizza that isn't burned blacker then midnight. 36$ for a tortilla with light cheese they didn't even put sauce on the pizza. Delivery was fine. But besides that a complete disaster of pizza an Italian would smack who ever made that pizza with said pizza. Just to note I'm talking about a new pizza not the photo underneath this I don't know how to change the picture or I would post the disgusting pizza I was delivered.
This particular store has great pizza cooks
Great timing, great service, yum!
Average pizza place good food
Quick and great service on a busy Halloween night
Always great service Pizza is always made to our satisfaction Parking: No issues for parking
The food was awesome as always, and the young man terrific friendly and polite. The store is always immaculate.
Good pizza, and good value! Make it healthy with a side salad and youll have enough for 2 meals!
DELICIOUIS AND QUICK DELIVERY! :)
Food was amazing great customer service from a guy name Ibrahim
Dominos
I used the app and ordered delivery. The service was fast, the pizza was hot and delicious, and the delivery driver was kind and very courteous. Dietary restrictions: Gluten free pizza was amazing!
Great staff, quick and always delicious!!
Always good, always ready for pick up on time, always satisfied.
Always great service and exceptional pricing..need to enforce box stickers to keep pizza hot
Good food clean restaurant friendly employees
Its very good
I love this Dominos pizza. The food is great and the staff are very kind and friendly
Amazing pizza place, very friendly staff, quick delivery and the food is always delicious
Terrible timing. Always late. (On multiple occasions) On hold for 5 minutes just to place a order, told 20 minutes. After 1 hour, I was forced to cancel for their lack of services and order from a REAL local Pizza Shop. Dont recommend unless you have all day to wait for cold pizza!
Pizza were good (1 star less as mushroom were poor quality) Order was ready but guy at desk didn t bother picking it up and hand over instead kept asking my name and order number again and again. He asked me my details then will go serve other people and drivers and then come back and do same thing. Again
Fast delivery. Awesome job
So many options for pizza in Rockland and this is by far is our families favourite. We need gluten free options also and their crust is great for take out. And their service is always fantastic!!
Quick and inexpensive pizza ! Always use the coupons. App is a great way to order exactly they way you want it
Everything was fine
Fast service and nice staff. Parking: Plenty of parking Food : 5/5 |
Frustrated! Does not deliver what you ve requested and does not honour online codes! My business is going to Rockland pizza. This is a multi order battle and I m not satisfied. Sorry but you re horrible ..
Excellent taste. Professional and quality service.
Thank you to Rockland Dominos team today (July 12th, 2024, evening team) for making my order right I really appreciate it!
Listen, dominos no matter where you are in the world is pretty consistent and my go to place. My one bother about this location which warrants a one star rating is the fact they negate the dominos tracker. The one reason people love the dominos website, the pizza tracker. This is the second time I ve given this feedback. I got a text at 7:17 saying the delivery was on the way and sat on the porch with my son until 7:54 when the delivery showed. I am literally 5 minutes away. My pizza was Luke warm and the bottom of the box slightly soft. Not the greatest experience.
I found the sound for when orders came in pretty awesome
Waaay better than pizza pizza
Ordered from the dominoes pizza Rockland location did online order, was told at the door that their debit was broken and they could only accept cash. This was not communicated on their site so since I did not have any cash on me I ended up sending the food back with the driver very disappointing will be ordering from one of the other pizza places from now on.
Fast food should be fast. It is here. The pizza is ready even before their estimate and kept piping hot till you get there. Pizza places are numerous but this one provides good pizza at lower prices than elsewhere.
Always ready when coming in to pickup my order. Dietary restrictions: Gluten free crust available. Food : 3/5 |
First thanks to the delivery driver who always delivers my pizza on time in his small Yaris car, and second to the owner for presenting such a good driver. He deserves a lot for his nicely kind attitude. I appreciated his service.
They get our pizza right 9 out of every 10 visits and miss our mobile online order request for light sauce sometimes. Our kids do not like lots of sauce but will only eat Dominos Pizza
Dominos Pizza provides a basic yet enjoyable thin-crust pizza. The service in the store is always great, and their delivery is consistently fast. Its a reliable choice for a quick and tasty meal.
Dominos pizza is not bad. Its good. Their dipping sauces need inporvments. But good not bad pizza.
Best pizza ever
My local dominos is the best! Great service, always laughing and having fun, and the pizza is consistent and delicious
Always make pizza to my specifications Kid-friendliness: Build a pizza the way your child likes it. No more picky eaters. Food : 5/5 |
Honestly great experience! I live in Ottawa but come to Rockland to see my partner. Was hesitant on ordering dominos because I ve had such bad experiences in Ottawa! Regardless I ordered tonight and it was amazing! From the efficiency, made sure my requests were met, food was cooked perfectly as well! I had it delivered and it was at my door in 5 mins, the delivery driver was also very kind! I would recommend over and over (:
Great Gluten-Free pizza Vegetarian options: Good vegetarian pizza. Would like to see artichoke hearts. Dietary restrictions: Tried several gluten-free pizzas in the general area and hands down the best so far.
Very good pizza.
They always forget stuff- sauces, toppings, drinks, literally every order. EDIT: Years later, after being a consistent customer, Im coming back to give them 5 stars. They dont mess up orders any longer and are really nice folks.
Consistent pizza. Always good service when I m in store.
We indulged in a large pizza a few weeks ago as we had a credit on file from a different location. Our pizza was made and cooked to perfection. One of the better Dominos pizza in the Ottawa Region. Great for those nights you dont feel like cooking, or in a time crunch.
Restaurant was extremely busy but staff was working hard and cooperating with each other to get the orders out quick while still maintaining quality. Staff was impressive. Even dealing with a customer that was unreasonably complaining.
The food here is the best Kid-friendliness: The delivery guy was very nice Food : 5/5 |
With a family of 5 kids dominos is a fantastic souper with the amazing deals we always have left over. The staff is always polite, smile and always ready to serve our family. Great place and will continue to order from Dominos Rockland.
Great price. Great service.
Great wings, not big and steroid-ish. Pasta was really good and super fast delivery in Rockland! Highly recommend because they have the lowest prices for pizza.
Excellent service and friendly staff who never keep you waiting Vegetarian options: You can get veggie pizza Food : 5/5 |
Yummy
Pizza
Ordered a cheese pan pizza around 40 mins before they closed last night, received it and it had almost no cheese on it, couldn t call bcuz they were closed, then tried calling a few minutes ago to get told that they will not replace it unless it s the day of and I can show them it, I told them that it was closed by the time I went to eat it and noticed the problem, also mentioned that I had taken a picture and could show them, and they told me they still could not replace it and could only give me 50% my next pizza which was already a sale atm
Fast and courteous service.
I give Dominos Canada ONE star, why, at first, I enter my location, and Dominos location, and before ordering it still ask me WHERE IS ROCKLAND ONTARIO is, still their pizza is very good
Been going here for a long time. Friendly service and great prices.
Great service , atmosphere & greetings enjoy my Philly steak pizza, only domino does it Food
Delivered hot and was good and cut properly and delivery was quick
Amazing stuff and Amazing food
Pizza was delivered quickly and well made. Lots of toppings and plenty of food.
I am appalled that with Covid numbers sky high that I went to pick my order up tonight at the Rockland Dominos and my children pointed out from the car that one of the employees in the center of the action was not wearing a mask. I paused and watched him as I made my way in and indeed they were correct. When I entered and he saw me come in he quickly pulled his mask up over his mouth. When I confronted him he claimed he was just a driver. He had to be instructed by the manager to apologize, while the supervisor stated he had asthma and so had to take it off sometimes. If that is true, one would think he would step outside to take a breather. As a driver one might assume he would be outside a fair bit and thus would not need to take his mask off in the Dominoes squeezed between two other employees and building the boxes of the pizzas of unsuspecting customers. I won t be returning to a place that is so careless with my safety and the safety of my family. I left and went to Jumbo pizza hoping to give them my business instead and found five staff whose masks were around their necks or under their chins or noses. Ridiculous. If you choose to take risks personally that is your business but when you have customers who rely on you to protect theirs you should take it much more seriously. Drove by Rockland pizza and the one employee I saw didn t even have a mask on. Unbelievable.
Fast and reliable
Right team to keep client happy, Staff at store and delivey person were great today.
My favorite pizza for any occasion and the price is always within my budget. My kids love it when it their Daddys turn to cook lol
Yall pratically stole my money! I was checking out the app because I wanted to see what you guys had to offer for if I would ever want to buy something. And when I pressed on chicken wings with barbecue sauce just to see how they payment process works, it some how made an order for me and I couldnt even cancel it!!
We had ordered a pizza for delivery but unfortunately the pizza was not prepared correctly so I called to inform them of the issue and the way they handle the situation was incredibly well done and is also how every retail/restaurant should strive to solve a problem. First off they immediately apologized for what happened and insisted on remaking our pizza which is to be expected in that situation. However they went over and above, the store manager personally made our new pizza and the store supervisor (Patrick) cut it and delivered it to us just to apologize and make sure everything was perfect. Patrick explained to me that they were sorry for what happened and also continued to explain how they were going to deal with the issue to avoid it in the future. As someone who worked in the same industry for years, I was very impressed how it handled. Hats off to dominos Rockland for changing a potentially awful experience into a great and refreshing display of customer service.
Very yummy pizza was BBQ chicken and it was on point also staff is friendly :)
Great pizza at a great price, and fast service to boot!!
I went and ordered 2 walk-in pizzas. When I got home I realized one had meat on it, we called back and they delivered us another one with no meat. That to me, is outstanding customer service.
This place was ok a couple of years ago and I mean just ok. Just spent 35.00 for a pizza, took one bite and chucked it. Absolutely horrid. It sadly tasted like it looked. Are they putting garbage on their pizzas now? I am left to wonder. This isnt a big city and there are lots of pizza places. You just lost one more customer. How many more can you afford? Think about that.only thing I will say is the staff were very nice and the pickup was pleasant and efficient. That being said I didnt pay for a social experience. I payed for decent food. Bottom line, I feel sorry for the nice people who work there having to serve trash to unsuspecting customers.
Fast service and good pizza.
My favorite food
Good food and price.
Great pizza at an affordable price
Quick and fairly tasty. The online app is great and shows your pizza being prepared, done and when it is on the way.
Our favourite place to order pizza in Rockland! Pizza is perfect every time, hasnt disappointed us yet. Our order is always ready super fast, without sacrificing on quality. The delivery fee is more than wed like to pay, but picking it up is no trouble - its worth it. They always have great coupon deals on the website, and if you sign up as a member, they e-mail you even better deals that arent available on the website.
Pizza good but if big rush pizza taste weird
Not my favorite pizza but you cant beat the price. The staff was quite nice as well.
Not enough tomato sauce ...kind of dry....
Ordered for in car pick up. Waited right outside the restaurant windows for 45 mins with my blinkers on as requested. Staff looked out the window and even pointed at my car but no one came out. App said the order had been delivered to my car and still nothing. 20 mins later I walk in and ask and they say oh sorry we are busy. Pizza was dry as it had been sitting under the heatlamp for so long. I requested car side pick up as I have a child whos is vulnerable.
Wont drive 13km from their location to do a delivery, apparently Im not in their delivery zone I run further than that daily. Do us a favour, shut down and replace yourselves with Pizza Pizza. Thats just laziness.
Dominooooooos take me home, to a pizza place, I beeeellooooonggggggg, Mornin pizza, clearance Rockland, take me homeeeeeee dominoooooossssssss
Tks awesome Ladies
Worst chicken pizza I have ever had..extremely bland, tough, dry and hardly any chicken on it.. Waste of money. Very disappointed.
Watch your bill when paying. Know the specials and ask for receipts. Not the debit card one, the actual one from the register. Haggle if your not happy.
Fought for an to order food when they wont even deliver to forest hills
They overcharged me. Messed up my order, gave me attitude, and made me wait 10min to pay. Ridiculous. Management and staff should all be fired. Unbelievable.
This is a great place to get pizza I always ask for extra cheese
Great pizza
Mediocre pizza, the deals can be good at time. $4.50 delivery is insane + they typically forget at least one thing from your order every single time.
Always ready on time and the employees are courteous.
Always a good treat
Great pizza, great deals online and friendly staff. The only problem Id have to say is about the delivery fee.
Not sure why this establishment has received negative complaints. Good experience for me. Good service, friendly staff, good price. The pizza is always fresh.
We order here all the time. Service is always good and I have never had any mistakes to my order. For those complaining about the delivery fee try picking it up... Wednesdays is half off.
Very delicious pizza and very well priced with hard working quick staff
Easy online ordering, fast service, overpriced delivery fees, and pizza in box was all over on one side when received.look at the pic I posted. just horrible I have never received a pizza like this before.
Worst service ever did not get are pizza. Had to call 3 times and still nothing.
Like the pizza great service
Order 80$ of pizza over the phone only to get a flyer on the box saying all online orders at 50% off. You could have told us that...I would have gone online instead
Worst customer service, always forget items! It then takes up to 25min for them to bring the forgotten items. I asked to speak to the manager and got told there isn t a manager that works there the boss is only in on Fridays during the morning I then got hung up on. Order anywhere else !
The food is usually good. - 1 star for charging 4.50$ delivery fee and - 1 star for SURCHARGE of $1.50 to use debit payment....
They messed up my order and when I called to tell them I had the wrong pizza they didnt seem to care.
Fast service pizza was a good pizza for 14 dollars
Excellent pizza, server was friendly and helpful. Overall a good experience.
I dont know what the food is like at this location, but I have seen one of the delivery people driving on the road. They could have got somebody killed. A few months ago, I was just walking to Independent close by and saw the Dominos car swerve out of the intersection to turn, then drove on the left side of the road to pass the car ahead of them, even when there was oncoming traffic. They were going way over the speed limit, and there almost was an accident! However, the manager gave me a free pizza after I called them to talk about it. They really appreciate customers calling to discuss what goes on outside of the location.
Horrible experience.... We ordered 3 large pizzas and cheese bread. Upon arrival there was 1 pizza and the driver asked us to pay 55 dollars. We notified the driver that we ordered 3 large pizzas (hence the price) The driver got upset and demonstrated frustration then contacted his manager. You could tell that he was arguing regarding the mess up on the order. Driver then informed us that we needed to pay the full amount in advance and then he would return with the other 2 pizzas. While processing the payment somehow over 500 dollars was added as a tip. (Sketchy) The driver then informed us that he was unable to void the transaction and could only do so upon return. (Odd) We had to ask to keep the original receipt, this should have been offered. After the driver left we called management and explained our frustrations. The manager agreed to reduce the bill to 34 to void one pizza as a courtesy. Upon return with the pizzas, the driver then voided the original charge and charged us 55 . Based on the courtesy offer this should have been 34. We then contacted management again whom informed us that the owner would not agree with the discount the manager offered and therefore was charging us in full. Horrible service, mediocre pizza. 6 people have now boycotted... and word of mouth is the best advertising. VEEY poor judgement on behalf of all staff at this location.
Horrible customer service. I will never order from this location again.
I am a customer service manager and I am disgusted by the level of service I received this afternoon. I will never order from this location again and I highly recommend that you dont either. You will regret ordering from here.... wouldnt you hate to order and then regret the decision... take my word.
Ordered a Pizza with double mushrooms and they hardly put any on it
Really bad service
Great food, great customer service. Made Really fast, and always hot - zero complaints!
There always seems to be one thing wrong or missed on our orders. Kids like it enough. Summer time deals are really good. #localguide
My guy
Quick and decent. The staff is always great. Love the deals!
It been 2 hour waiting for order bad servie really bad
Decent pizza, good prices
Absolutely terrible. Called in for an order and the person who answered wasnt listening at all. I had to continually repeat and I said 3 times DELIVERY. after an hour I called to say its been sitting there for a walk in. MORONS!!!
Loving the super cheap carryout specials.
Good service
If I could rate this review at a minus 5 star, I would do so in a heart beat! HORRIBLE Food, HORRIBLE Service & HORRIBLE Staff!!!... Not worth my hard earned dollars.
Love it. Simply good and light. Great service
Wow Im amazed. I ordered 2 pizzas tonight on line and the promo wasnt working. So I went in and ordered take out. Wasnt offered the special. Paid full price. I left saddned. Looked at my flyer in the car and it said 50% off any pizza, take out. Went back in, complained. The young man called his manager and was refunded my whole order. Wow. Now THATS customer service.
If i could, I would rate Dominos pizza a [ 2.7 Star rating ]. They have: GOOD PRICES, DEALS and a GREAT CONCEPT FOR A REWARDS PROGRAM......for fair enough quality pizza, however there were two instances that i was slightly and very disappointed. The first time one of the delivery guys forgot the dip, which wasnt a big issue to me since he deducted them off the order price, No worries, but the second time i went to order online (as it was required to do so to be eligible) for a promotional offer of 50% off pizzas at menu price on the Dominos website and I ONLY HAD THE OPTION TO ORDER SMALL PIZZAS (which i intended to order 2 XLs) So instead I ordered 4 Small pizzas since it was MY ONLY OPTION. When i got there (after having a brief conversation), one of the staffs stated that IT WOULD MAKE MORE SENSE TO ORDER XLs(instead of 4 small pizzas)........ HOW CAN THAT BE TRUE IF THE DOMINOS WEBSITE DIDNT EVEN GIVE ME THE OPTION TO CHANGE PIZZA SIZES??? So i explained to him that i couldnt change the pizza sizes on the website and he told me that NEXT TIME THAT HAPPENS, YOU SHOULD CALL US TO LET US KNOW. Im sorry but... its NOT MY JOB TO CALL DOMINOS TO LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THEIR WEBSITE. its not even the staffs fault and obviously there is nothing they could do at that time to fix it....... but seriously dominos website team? FIX YOURE STUFF!!!!!!!
Thank you for your hard work guys! Love your food and service .
Pizza was good and service to
I just walk in and they were very very pleasant and helpful and very quick service thank you Dominos
Pizza, not great. Clean, nice staff.
They wouldnt deliver to me cause it was under 10$
Prices fluctuate all the time. Beware what and how you order (i.e. Phone vs online) or the price will differ each time. Beware of delivery fees.