3002 Richelieu St, Rockland, ON K4K 0B5, Canada
****Restaurant hours may differ from what is listed. Please call for the most up to date hours and for reservations.**** Boston Pizza is Canada's No. 1 casual dining brand serving delicious menu items such as gourmet pizzas and pastas, juicy burgers and our famous BP wings available for delivery or take out. Boston Pizza restaurants feature a sports bar as well as take-out and delivery options, making it a casual dining experience perfect for family, team and group outings of all ages. We have a wide range of options for your dining needs, choose from vegetarian, gluten-free, and kid's options. With over 380 locations, there's a Boston Pizza near you. Gather 'round at Boston Pizza.
I can understand that mistakes can happen but when they are compounded throughout an experience it's a hard pill to swallow. Ordered some food for our sons 4th birthday due to some nasty weather preventing us from visiting the restaurant in person. All seemed great at first with the restaurant even offering to throw in some cotton candy for our son, but unfortunately the manager neglected to notify the delivery company of the order for pick up. It wasn't until we got in touch with them that we were notified that they had forgotten to let them know about the delivery and that they would "rush the order". This would have meant an order that had been sitting for over an hour being sent to us if we didn't ask if they would be remaking the order due to this error. When asked if they monitor the orders sitting in their warmer we were told there is zero quality control around making sure food goes out fresh. The drivers pick up the food without checking in with the staff. As of 7:30 p.m. we are still waiting for an order that was placed at 4:48 p.m.... When the order finally did show up the restaurant hadn't even offered a discount to make amends for the horrible experience, luckily the delivery company (Night off delivery - our saviours on this night - was able to make sure we were taken care of.) Unacceptable
We held my daughter's birthday there (14 people). Andrea (Andie) was hands down the best server we have ever had! She was so friendly, everything went smoothly even with so many people, and she made my daughter feel incredibly special even with how busy our group was. She was an absolute rock star! I cannot say enough good things about her service!!!
I went for dinner. It didn't take long to get seated. However, there was a bit of a wait for service. The waiter brought my daughter her cup of juice without the straw. There was no drink menu on the table, so he had to come back to get my drink order. The place was really busy and really loud. Once we did receive our food, however, it was delicious.
Celebrated my grandfather’s birthday with a group of 20. Our waiter Ben went above and beyond handling our large group with ease, kept our drinks filled, and ensured that everyone was taken care of with a smile. His timing was impeccable, and made the celebration memorable. Five-star service all around—thanks, Ben!
Janelle, the waitress at Boston pizza excels with her friendliness and attentive service. She knows the menu well, offers great recommendations, and handles multiple tables with efficiency. Her warm smile and professional approach make each visit enjoyable.
We went on our birthday and had coupons to use for free pizza. However, each person had to purchase a minimal amount of $ to get it for free, not including alcohol. We went every year, and this was the first time being asked. Our server could not answer any of our questions and seemed annoyed by our conversation. Not a pleasant service.
Janelle, our server took the time to check the ingredients and bring us a book to confirm that the food we ate met our allergy restrictions. She was excellent, attentive, and very kind. The food has also improved tremendously! Everything was great.
At 40 dollars a person there's very little good to say. There is a nice terrace and the food is decent. The low point being the Pizza was a bit surprising though. There were 4 thin partial pieces of mushrooms on the veggie pizza. The sauce was good but the cheese was bland and sparse. All the toppings were in the middle of the pizza. The cauliflower crust was nothing special and seemed a bit freezer burnt. The fish tacos were pretty good and the artichoke dip was very tasty. I guess for a drinks burgers and fries this is decent place if you dont mind paying a little extra. It's nice that the management wrote back a generic reply. However they mentioned the incorrect number of stars so improvement is unlikely
Love me some BP. The pizza and pints are always top notch, love the wings! But the staff deserves a shout out. Manager Melanie loves her job and is the definition of a people person. Myriam is super friendly and will make an excellent server/bartender some day. They, along with the fantastic crew and kitchen deserve some extra holiday cheer. Also a very clean restaurant, you can see the care and feel the love. Merci BP! Nick Parking: Might be a little walk when the plaza is busy. Worth the few steps, your reward is great food and excellent service.
Twice I have ordered take out from here, and twice they have ignored my order until I cancelled it. What is the point of being on delivery apps if youre not going to fulfill the orders?
The food was good and the service was good its just that they were shirt staff.
Amazing food, service was amazing and fast.
Friendly staff, delicious food
Server was absolutely amazing!!!
I usually go with a group... food is good yet only one waitress to serve us.I feel She is doing a great job... Yes, thank God Im retired
Andraea was our server and she was awesome. Ive had her many times and always there to help and service is impeccable. Above and beyond for her customers as she wants to make sure they are seved well and happy
Best place in town! Great staff! would recommend anytime!!!
Great place for darts on Monday night, and trivia on Wednesday. Cassandra is a great servers Food
Cassandra is an amazing server, always so helpful and happy.
Cassandra is great. Food and beverages are good.
Amazing service. It s always a great time -Cassandra Food
I love this Boston Pizza. The service here is incredible. I had Cassandra as my waitress. She is very friendly and very pleasant.
Cassandra is an amazing server! The trivia host is so much fun!
Great place and best trivia night in the Ottawa are. Server: Cassandra Food
Cassandra did a great job.
Service is good but the foods never cooked properly
Pretty calm on a Sunday at 10pm. Service was excellent and fast.
Airplane food is better!
Super fast food. Great portion size and beyond fair pricing for location
We go here regularly weekdays during the lunch hour. Sharon always provides excellent service. She is fantastic and the food is always delicious to match. Highly recommend this particular location.
This place was great, the food was tasty. Our server Janelle was on point,very reliable and prompt.
5 star pleasant service from Janelle. Her suggestions for drinks and later mains where spot on! Refreshing to see someone who truly loves the food service industry. Food
Super good service. Good food! THANKS
Awesome food and service from Andi! She rocks!!!
Always have a great time here, great food and service. Andraea was our server and she was awesome! Super friendly and fast service. Will come back and highly recommend!
We had a lovely lunch on the patio today. Hubby had the Burcatto Bowl, and I had the the Mushroom Truffle burger. Both were delicious, and Service was excellent. Sharon D is attentive, efficient, and super friendly. It is one of our favourite places to eat in Rockland.
Kid-friendliness: Great selection of kids menu plus they have a coloring book with crayons to keep the kids busy. Food
Very good.
Their air conditioning was broken so it was uncomfortable to eat since it was so hot!
Our server has been at Boston pizza since opening many years ago and is always pleasant with excellent service
Sharon at Boston Pizza in Rockland is always smiling and gives great service. She is the greatest
Went there with family after a funeral service. Sad occasion but the service and food were amazing.
Best Nachos in Rockland!
Food was great, we had Janelle as our server and they were awesome.
Andy was a great server interacted with us often and made sure we had our drink filled the entire time thanks for the service (:
We have become regulars here the food is great but I have to say we make sure to come here due to the absolute amazing service from Andi, great atmosphere even better service 10/10
Server was Andy by far the best server very friendly and polite
Like most places today, hard to get enough staff. Dont be in a hurry for service.
We were seated at a booth with our 2 grandchildren and at first the waitress was attentive and quick, we even commented on nice turquoise color hair. The food was good and everyone was enjoying their meals. We asked for take out dishes, which were brought to us. We waited for at least 10 minutes, so we left a tip on the table and stood up to get her attention. She grabbed the tip from the table and proceeded to basically scolding us from getting up from our table and told my husband the kids were having a great time and wanted to stay? Totally false, my grandchildren were bored and wanted to leave. She was very disrespectful and short with us. We could have walked put without paying but we waited only to hell? She didnt deserve the tip and being from out of town, we wont be back. We will never recommend anyone go there.
Sharon is wonderful! always great service when our work crew goes in for lunch! We look forward to seeing her and the food is great!
Sharon keeps us coming back every time were working in town. Food, drinks and atmosphere is always a win when shes there! From the Top Surface Repairs team, we highly recommend this location and Sharon as your server!
Food was absolutely superb! We dine here pretty often and the service is always quick but the wait for the food to arrive that we ordered takes a bit longer than expected most of the time. Good lighting and it is nice, clean, and spacious. Would highly recommend eating here! Food tastes absolutely wonderful. Only thing I would say is that the Wi-Fi doesnt work...
Food was great and pretty fast coming out ! Power bowl could use some seasoning on the veg (aside from the sauce which was tasty ) Our server Andi was an absolute delight friendly quick and attentive she definitely made the experience better! Will be coming back soon
Great service by the manager Melanie and our server Andraea! The service was prompt and food delicious!
Was a nice experience .
I tried The Meateor pizza at Boston Pizza. It was quite good, but it could have been spicier. Funnily enough, my friends Deluxe pizza was spicier than my supposedly spicy The Meateor. Overall she was okay. You can do it
Great service! I recommend the chicken wings with potatoes flakes..
Food is always great. The service is friendly. Love the view of the river.
Love it
Waitress was quick and very friendly. I was going to stay to dine but plans changed and she was able to change my order to go with no hesitation. Kid-friendliness: Great Menu kids love it. Wheelchair accessibility: No stairs, wide isles.
Love going to Boston pizza in Rockland. Always great service and food is always good.
I shared with my server that I am celiac/cannot eat wheat. I was very clear and I ordered something simple so it would be easy for the kitchen (chicken Caesar salad). I told her that I would be sick if my food is cross contaminated and asked for them to make my salad in a clean bowl. Im assuming they mustve made it with croutons then taken the chicken from it and put it on a new salad or just made it without any regard because Ive been super sick running to the bathroom all night and experiencing super painful stomach cramps all night. If you have dietary restrictions/allergies I wouldnt risk it and I do not recommend you eat here unless you want to suffer. Definitely not worth it. Dietary restrictions: Gluten free
Their service is good. Food is not bad.
Servers were hard to track down. Drinks were not served and forgotten about. Overall just not managed well
Consistent, excellent service and food, a go to place with the family.
Worst Boston Pizza ever since they changed management. I will never go back. The carpets were full of garbage, the seats were filthy and when our server wiped down the seats it was soaking wet, the server never dried it and they expected us to sit on a wet bench. Gave the restaurant another try by ordering out, took over 1.5 hours to get the food delivered. When the food arrived it was soggy, disgusting and cold with minimal portions not even restaurant portions. After having 2 really bad experiences I will never go back.
had to get out of my seat and track down a server a couple times for drink refills or to get all our kid meal inclusions. Just the Kind of thing that you tolerate at a Boston Pizza I guess, if it was a proper restaurant this sort of thing would be unacceptable but I think ppl let it slide at a place like BP. For what we got, it was expensive $120 for 1 pizza, 1 appy, 1 main, 1 drink and a kids meal.
Not bad spot food is pretty good!
I love the GlutenWise options on the menu! Thank you for the service in French.
Wont be going back, Went there to do a pick up. The waitress was very kind and friendly, I got the Big Dipper and when i got home not even 5 min later, The sauce lid wasnt on properly so the bottom of the sandwich was just gross mushy bread, The garlic mash potatos were good though
Our hockey team stopped in and had dinner. The service was great! The young lady manager who served us was was fast and friendly. Food was also just as expected! Thank you!
Good service and clean environment
Boston Pizza in Rockland ON
Really nice restaurant
Great location in Rockland. We actually went on oue snowmobiles. Good food at good prices. Parking: Parking for snowmobile at side of building near patio.
Yes, we were a large group so I get there were going to be some glitches. I was very specific on how I wanted my order and it was still wrong! There was confusion as to who got what food. The place was very noisy even though people were not being noisy. Food
Went for trivia night. Aka girls night. It was lovely
The food at Boston Pizza is pretty much always good (at this location or others) but the last few times weve been at this location, it took a very long time for a server to come see us. For example: we were sitting for at least 10 to 15 minutes before someone came to ask for our drink order, yet during one of our visits, there were three workers sitting at a nearby table folding pizza boxes while we had no service. The speed of service definitely needs to be improved, but otherwise, the restaurant is clean and food is good.
Kid-friendliness: Excellent kiss menu with variety of options. Wheelchair accessibility: Ample amount of space and width Food : 5/5 |
It was a slow night & late dinner. Very tasty pasta dish. Wheelchair accessibility: Yes Food : 5/5 |
Good food and great service.
Delivery food was great as in the past
We were a group of 35 people for a dinner. We had outstanding service. The team was organized to receive us. We enjoyed it. People liked their meal choice. THANKS.
great food , great view
Sharon was so professional and savvy. Great service
When I came inside there was a sign saying to wait to be seated and nobody came for 35 mins so we got up and seated ourselves. Once seated took about 40 mins to get menus and asked if we wanted drinks they didn t check up meanwhile waiting for food. Now waiting over 25 mins for bill!!! Terrible service !!!!!!!! Seems to be a new blonde girl With glasses.. she s spending most of her time chatting with her friends neglecting her tables and customers !!!!! Terrible. I been here once before and service was great. Sadly after this slice I won t be back.
Great staff and atmosphere.
Great deluxe pizza; very good pecan salad. Service was awesome. Very generous portions. Its great to be back to Rockland Boston Pizza.
I don t know what it is with this place, but they always screw up my order. This is the third time in 2 months. It s ridiculous. I order wings for takeout - usually 2 or 3 orders of boneless. Last time, I ordered a double with two separate flavours. When I got home and open the box, they gave me only one flavour. When the store if it was a problem, I said because my wife doesn t like spicy. That s why I ordered a separate flavour for her. So the guy on the phone said he would make me another order with bbq (as I ordered) and wouldn t be charged. Why would I get charged for something I already paid for? Anyways, there was no compensation. I had to drive back to the restaurant then back home. And obviously the food I had at home was cold because that whole ordeal costed me 30-40 mins.
Favorite menu item Bandera bread just wasnt the same as it usually is wasnt impressed and order it every time I go
depending on the days, sometimes the services is really slow but the food is good
Vegetarian options: Not many, but the usual are there. Food
Delicious food, great service, reasonable prices.
1st time ordering there for delivery. Its been well over an hour working on 1.5 hours. I called just to be told the delivery driver left and is on his way 20 minutes ago. Like is this normal how hard is it to confirm where an order is?!?!? Then hang up on me. This will be the one and only time that I spend my money there.
Trivia Night on Wednesdays is a blast! Service is always excellent and everyone has a good time!
The food was excellent & the fishbowls (Tragically Sip / Mai Tai) so good.
The food was great and the service even better.
Great place to go out with friends and family. Very friendly staff!! Food is good aswell.. Pizza is what i take all the time when i go there or pasta. Out of all the BP i went too is this one i love the most.
Great atmosphere with a friendly staff greats prices all deals all around amazing experience
Spicey Cajun shrimp was delicious plus the chicken sandwich was really good I just wish they would use regular buns not the sweet brioche bun just a wrong bun for this sandwich
Delicious pizza
Always a delightful place to go for a meal and a cold beverage.
Nice and quiet. Will definitely go back again!
Love their Smokey Mountain Spaghetti and Meatballs.
Overall the food is good. The only disappointment they didnt have any non-alcoholic beer. I think its time the restaurant should included non-alcoholic choice, time are changing.
Fast service and friendly service
Great service. Our server was awesome. Try the nachos, they are incredible Food
Good food and friendly service
We had the best service with Andraea
Selected a healthy salmon power bowl for supper. A patio that overlooks the Ottawa River. Nice.
Hmm its good
Ordered the chicken tacos from their summer menu. The coleslaw was borderline frozen which ruined the taste. After letting the server know the only option she gave me was to reheat my tacos in the microwave. Well go somewhere else for lunch next time.
Great food and drinks and service.
I just order from here ( the girl in the phon are so rude ( she just laugh at my accent ! ) & there is something wrong with my account so I ask her can you send the driver back so I can have my food & pay him the money .. she act like don t understand my accent !!!
Nice build your own pasta. They were out of Beaus, had a Stella. Good service. The car show cramped the parking pretty bad.
Always slow delivery, food always ice cold, way over priced. Disappointed for the last time.
Took an hour and half for food and was over priced for cold food.
Its Boston pizza
Great service and ambiance, and a really fun trivia night on Wednesdays!
Here for trivia night, great atmosphere and even better Bandera Bread
This wonderful restaurant right across the street from us is a great spot to bring family and/or friends. They have weekly trivia on Wednesday nights, Darts on Mondays and many special events. The staff and management are fantastic and friendly. Highly recommended.
Friendly staff, food good. And love trivia night on weekdays night.
We love going to this Boston pizza but especially on Wednesdays for trivia night. The host always makes it so fun and entertaining. Food and drinks are continously delicious and staff is friendly. It always makes for great night out. :)
Excellent customer service and excellent food
Will not go back on a Saturday night again. The fries were cold , the chicken burger was cold. It took over about 3/4 of a hour to get the food I guess thats why it was cold. The only good part was the server.
Had so much fun. The food was good, apps were naked chicken wings, excellent, spinach dip, with pizza crust which was passable as the bread was sweet and the dip was gloopy and nachos which were excellent. The fun was the trivia night activities. Extremely well done, interesting and varied questions and good MC. We will go back.
Amazing staff amazing food.
Boston pizza is a great place to come eat with family/friends. Their great staff are always welcoming
Great atmosphere, fun times and the kids card is soo worth it!
Always friendly service, very clean and welcoming.
Great wifi, amazing food and food options I do recommend going there with your kids and amazing drinks.
Great times- excellent bartender!
Friendly staff, several cozy seating areas but also for 2 people. Delicious dishes. Vegetarian options: See menu card Parking: Enough space Kid-friendliness: Nice book with colored pencils Wheelchair accessibility: Enough space at the entrance and inside
Alright
Always a very good experience at Boston Pizza in Rockland
Friendly bartender!
Always good consistent food here.
Love this location, always very friendly and great service. Food is consistant and tasty! My go to family restaurant :)
Excellent service, excellent atmosphere, superb evening for a Wednesday thank you!
Great environment, good food, good times at Trivia night!
Great food, great service, would definitely recommend
Best service ever..Andi at the bar is always in a good mood and the food is always just right...Ill always go back!
Horrible experience. My husband and I came in on Monday, and we ordered Boston Brute sandwich. I am however gluten free (celiac). When I asked if it could go on a gluten friendly bun the waitress said yes. However came back saying that they dont usually do this as rhe sandwich us only offered on a bigger roll. I mentioned to the waitress that Ive been to other Boston Pizzas and they have done it before. I also said I understand it will be smaller but Im willing to have it that way. She then kept emphasizing to us that this was strictly a favour for me that they were doing this for me, and that if it was busy I wouldnt get it. Every so often she would come back and tell us how much of a deal this was that they were doing this for me. I not only felt degraded because I wanted this, but I also felt somewhat discriminated. Worst feeling ever. We will never go back. They did say that there will be a meeting regarding this and certain substitutions. But perhaps in their meeting they should also show more compassion towards people who have allergies.
Dietary restrictions: Very bad experience as a Celiac. Ordered a Pecan Salad, i told the waitress that i was Celiac and needed this to be gluten free, my first salad had a chicken with battered on it, i then looked at her and told her i can t have this, i am Celiac and cannot have any gluten, she took my plate back and did not seem to be too happy, she came back with a another salad with a grilled chichen so i said thank you, started eating it, then came across a crouton in it, called the waitress again and said i now have a crouton she said what is wrong i said i am Celiac, it is very serious, then the Manager came back gave me my 3 salad and said i apologize it should have never happened, wow nothing else. Clearly they need to get more information and training on this. I am very disappointed with this location. I often eat at BP because in other location i was well served and never got sick but now i will think to go back
Exceptional service, food is excellent! Our waitress Andrea welcomed us with a smile and exceptional service. I highly recommend this restaurant.
5 stars for the service we had by Megan! She was great. Very attentive and nice! Hard to find servers like her these days
Great staff!!!
Great drinks great food it was a little cold in the restaurant but all and all we had a great night we will be back
I love this place, everything is perfect