McDonald's in Rouyn-Noranda
50 Boul. Québec, Rouyn-Noranda, Quebec J9X 6P9, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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I get good service everytime i go ! Its pretty quick ! The parking and the entrace are badly made but there is a lot of space. Drive through is quick depending on the time.for my part they rarely forget my order . Pretty much always satisfied
Horrible tasting food! Took forever and it’s supposed to be fast food! Will never go back again!
Friendly restaurant renovated with the self service kiosks. Delicious coffee, fresh bagel and cream cheese.
Depressing but good to go to sometimes, as are fast foods supposed to be. 4/10
Clean, ok coffee, fresh muffins
More often than not my caramel latte is just a latte. No caramel or just a hint. Even after explaining this to them my latte is still not made correctly. They asked if we wanted an extra pump of syrup??? Shouldn't a caramel latte at least taste like one? Why should I have to pay for an extra pump when I'm already paying for a caramel latte.
missing my 2 waters i ordered 😡. I was distracted by them not being able to print me a reciept. guy in front of me gave his coffee back as it was not right. took 90 seconds for them to make another. My big mac sauce was applied to only a corner of my burger as most of it was at the bottom of the box
The person working the cash seemed to have little knowledge of the menu and had enormous trouble understanding us in either French or English and the person ordering for us was a francophone adult who was born and raised in Rouyn. The cashier asked her if she was from the United States. Part of the order was two double cheeseburgers and we ended up with a single burger with four patties and four cheese slices. (Sorry I didn't take a picture) Our drinks were forgotten and we had to remind them of what we ordered. Finally all the soda dispensers were out of Coke Zero. On the brighter side everything tasted exactly as expected.
Ive ordered twice now and forgot my Big Mac. No, its not DoorDashs fault, the bags close very well! On top of that I ordered 10 kibbles and I was short . Service 2/10 not even
Very disappointed, once again. Drive-thru service does not meet the concept of speed that is generally expected. It seems that this is due to the widespread lack of staff, but it remains sadly unacceptable for a restaurant of this category. You have to get used to it, but that doesnt make the experience worth mentioning. As for the food, very poorly presented, very greasy (fortunately the dozen napkins provided absorbed some of it) and of course lukewarm. To be avoided in these times...
Enree 4 p.m. and 4:05 p.m. an employee gives me the finger, becoming more and more polite
No cashiers at rush hour
Very nice team, always very friendly and polite
I stopped by at 2 a.m. on August 24, 2024, after my bar shift. I had excellent, friendly and friendly service even through the microphone. My poutine was hot and fresh when delivered home. Its not always like that but tonight, hats off. There are people doing their job somewhere
Delicious and exquisite meals made by fabulous, smiling workers. Perfect for anyone hungry. Besides, I believe that this type of person knows this because they always gift their presence at the restaurant. Unfortunately an exceptional nutritional experience turns into discomfort because of a rude man staring at me in the middle of a burger or a child wanting to steal my kibble.
I work at McDonalds and I do not have access to a 50% code that is offered to me everywhere in Canada, because the codes are only allowed at the counter, however the counter was closed and the drive-thru was open. Usually when the counter is closed we have access to the code in the drive-thru.
Very nice welcome with a smile
Take-out order: The McDonalds slogan: What will be missing in the bag? Double Quarter Pounder BLT no cheese and no bacon, thats the B in BLT? A poutine without a fork. :(
Fast and efficient service!
Good for young people
There Poutine sauce was so thick and tasted burnt, after having informed the owner who was there, I was told: here you are First to complain! Ok what next??? Here is the big boss of the mc do in rouyn! Here is his answer! Wow, hes tetraote age and he should go! The employees of this mcdo are so different when it Is there! He Dont be upset, the employees make a lot of mistakes when hes there, he puts them all on edge!
Good for McDonalds
Order still incorrect. Stupid service at the end
Parking: Degue Atmosphere
Officially the cleanest McDonalds, with the best service, and well-made burgers (not all garoche)
Very disappointed, I ordered a large iced coffee and was served a medium, so I told the cashier that it was a large that I asked for. He takes the medium, puts it in a large glass and adds ice . There was so much ice that I had to remove some to fit my straw in! Not to mention I asked for a large, not a medium with extra extra ice cream.
great drink and friendly service
Since the first closure for renovation I have found the service to be great. On the other hand, it is mentioned 24 hours a day at the drive-thru service. But unfortunately this is not the case in reality. Several people go there and there is a pretty orange cone, almost every night. It should say that it closes at night.
They dont care about my face, doordash delivery, 3 ketchups, 1 big mac sauce and 1 smoothie are missing, really incapable next time, whats an empty bag?????
Worst McDonalds in Abitibi
Typical McDonalds
Food
This evening I tried to use my app promo code, but the employee at the register refused to take the time necessary to apply it. Unfortunately, this resulted in my order being abandoned for about $35. It was disappointing to see that customer service was sacrificed for speed. The disappointment was all the more marked because, even though closing time was approaching, the conviction remains that each customer deserves fair attention. Regretting this situation, I decided to refrain from frequenting this restaurant, and I will not hesitate to share this episode with those around me.
MANY PEOPLE DURING NOON
Food is 10/10 but they say no when I ask for 50 big macs
Some uncooked meatballs, me and my boyfriend had a little indigestion and it was in my vomit that I saw that the meat wasnt cooked! Its nice to see the details of my previous big mac!
Average mcdo
Sometimes it goes well, sometimes it doesnt go well!!! Its McDonald s
Fast, courteous and attentive.
Service to improve
I do not recommend this place because I saw an overweight employee who put both hands in his pants and gave me my order, it was really disgusting, I even threw my order away!!!!
The service is very fast and my order is always correct. Generally, the employees are smiling and friendly.
After waiting more than 35 min, 3 hamburgers to return never the good thing inside. Really top of the service..
The young people were taking selfies while I waited for my order in the window resulting in fries from my undercooked poutine without sauce. They forgot my little kibbles and my straws.
Normally satisfied. But there was a bunch of errors with an online order that wasnt even done and didnt want to correct the order.... not impressed
Am I the only one who can handle the cashier who takes the orders in? Error package justifies everything and nothing and ESPECIALLY LOST gives too much money or not enough
Not a good order. Poor understanding of drive-thru orders. Forgot my drinks. Ugh
Fast and courteous service. THANKS !
Great service
Very clean place, fast service
Always clean, good-natured staff!
good food
Jadore Kid-friendliness: Tem parque de diversão para as crianças. Food : 5/5 |
Professional and quick service place is clean
Not very good service in Rouyn we wait a long time before getting our order
I went there Tuesday July 4 at 11:00 a.m. sharp, me and my partner ordered a chicken Poutine, a beef and crispy onion Poutine and a drink for me and her. The first order we got wasnt ours, went back to collect our real order, two chicken Poutine with a fork and a knife . Goes back again and gives me my crispy beef and onion Poutine which I didnt eat due to the way it looked. A Big Mac patty cut into 4 on top of the Poutine. I have a photo but I cant post it. The photo is really disgusting.
We had our meal in the dining room yesterday. We had to return 75% of our order. Uncooked fries pushed into the casseau. My daughter asked for extra mustard, she got quadruple ketchup! The drink syrup bag was empty for 3 of the 4 varieties we chose. I hadnt visited the Mcdonalds in Rouyn-Noranda since the change of ownership, I wont go back.
This is supposed to be a Big Mac... Ill let you look at the photo AND the chicken meatball. Ill go back, but be careful to look at your bag when ordering at the drive-thru. This isnt the first time an error has slipped in and its normal, but we agree that its not supposed to be as intense as that. Parking: ample free parking. Kid-friendliness: games for children.
I bought 20 kibbles. But they had more breading than meat. So I had the equivalent of 10 kibbles. It wasnt really good. Very above. Are you doing this to save money? Raise the price if you dont make enough profit
Great McDonalds! Good atmosphere
I received the wrong order (I ordered a full soup) and I received cookies and they say they cant do anything
Always the same!! Good in the mouth bad for the heart
Food
I order with Doordash, and this is the 3rd time in a row that they forgot my chicken junior in my order! Amazing...
Correct service... the manager is still attentive to the customer!
The drive-thru nothing to say but the meals are getting worse and worse
Ronald is doing well. Its hamburger
Ideal for manual workers who like to make hamburgers to their liking. Restaurant with Ikea flavor
We arrived 10 minutes before the closing time indicated and there was a car at the drive-thru but the employees blocked the drive-thru, so we went inside but an employee had just blocked the door and refused to serve us even though the closure had not yet arrived. Very disappointed!
Exemplary service
The staff works miracles. Well done!
Has been renovated usurp beautiful
I dont always get what I order oops! Sorry
Very disappointed as a trucker, I could not order through the drive-thru because I was on foot since my big truck did not fit into the drive-thru service. I couldnt go inside because it was only open for drive-thru ordering. I had to call a taxi to be able to order at the drive-thru.
Asan is a leader
Best food in the world
I like to eat at this place from time to time
Good fast service
Bored waitress, discouraged to be questioned about the menu, no refilling of coffee, tasting-size lunch sausages, reasonable price, bathroom without soap and unclean Parking: On the street
Good... my a little expensive... my good service
The service sucks! The waiting time is huge, more than 35 minutes!!!!
Mc Do standard...
The ideal convenience store when youre tired at a reasonable cost.
Theres my Velcro bud
In the evening the guy who takes the orders says something stupid and he makes the tchai struck with water all over them, the fries were very soft
Wow dont miss this wonderful experience.
Too many errors in orders, very disappointing! I often pay for something I dont have at the curbside order
In the afternoon, after 20 minutes of waiting in my car with no sign of life from my ordered box of coffee, I went inside to see where they were. The employees are totally disorganized, running around and being very stupid with customers. The shift manager makes me feel like I m the one who s not patient . However, there are only a few customers inside. No teenagers at work, all adults...otherwise I would have been more understanding...
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