A&W Canada in Rouyn-Noranda

Well served. Very nice waiter. Boy and girl have a nice housekeeping.

everything was perfect

Very very good!

A&W I love your breakfast, real egg rolls. The only thing I noticed is that the employees no longer take the time to bring meals to the tables, its very disappointing. And please always make sure you have fresh coffee at all times.

We had a good time there, its not a 5 star restaurant but its very well delivered for what it delivers.

Very excellent service

Quiet place where I go regularly, friendly employees

Excellent food

friendly place very good place

There is a young girl who does the open weekends 10/10 she comes twice and she is efficient she keeps a smile and behaves well super fast!

Good atmosphere, the employees are very attentive.

Longest experience at A&W, the employees laugh in our faces while chatting while we wait for our hamburgers!

Nothing out of the ordinary, other than calling us by name to pick up our order.

Alright

Worst drive-thru service in town.. he makes you move forward to look good on their time when he never has another car in line.. in the end it takes 4 times as much time he allows you to piss off .. I strongly recommend staying parked in front of the window and waiting for your order .. especially when the little one is working (you can recognize her with her stupid appearance)

drive-thru service most of the time and beyond the meat vegetarian

You non-competitive guy who doesnt mean extra bacon with a small slice of nothing at all in addition to the big hair in the onion slice and no napkin order to take away

Small portion of onion ring, cold hamburger. Dining room hasnt been cleaned in a while.

The fries taste like the freezer and it takes a long time in tbk

Too many calories but damn its good.

Worst customer service ever.. They ask to advance to lie about their service time. The waitress gave me the finger because I didnt want to move forward. I asked them to refund my money and the manager told me to be polite after her employee laughed at me and gave me the finger!!

Very good fast food restaurant. Good burgers. I love their fries and their root beer :)

For me its the best A&W in Abitibi!

Fabrice 5 star

Always great service! Thank you so much !!

Ordinary service... it takes 20 minutes to get your order. People who ordered after me received their order before me. However, I only had two hamburgers and 2 poutines. I told them that I found it ordinary to please their service...

If the service were faster the experience would be even more pleasant

Drive-thru staff seem to hate their jobs. The portions of chipotler sauce are mediocre...otherwise the same food as everywhere else

Hair in burger

Your employee Hedi at the Rouyn-Noranda branch is an exemplary employee! Great service, well received, well advised. The food was served in no time, very delicious and hot! Thanks A and W!!

Vegetarian options: Hamburger disponible sans viandes Food : 5/5 | Service

Normally always very good here, but I just paid $12.06 for an unfortunately cold and dry Uncle Cheddar Becon. I want to come back and have a better experience.

Fast cooking. No problem.

Average cleanliness

very good service, fast and orderly

We asked for no vegetables and no onion with extra bacon, results with onion and no bacon, we asked to do it again and they just remove and add the bacon... if we ask without its because its not good, the taste and the bread took on the taste redo it is redo and not just remove if there would have been allergies we would have been in emergency... well done

The staff doesnt smile, they talk stupidly. The food leaves nothing to be desired I had the new lunch with chicken the bread was so hard that but the dentures were not able to crunch Dietary restrictions: I said them above hggyuhhg

Good burgers

I am disappointed, not with the service, but with the customers. They were very disrespectful. The employees did their best to serve us. We must remain patient. I would always come back.

Very dirty restaurant, very dirty interior table, overflowing trash can..

Burnt meatball and cold fried

Excellent breakfast service to go.

Very slow and very expensive services

Update your open hours on google. I dont like to be disappointed.

Very nice place for a good meal

Correct experience

It was our first time at the A&W in Rouyn-Noranda. We missed the A&W of the good old days... There is nice furniture to receive customers... but unfortunately the restaurant was dirty, floor and tables... The burgers, fries and onion rings were ok. But we were surprised by the fact that there was no coffee available, no mustard for the onion rings and no iced mug for the root beer.

Super fast

Good food for a fastfood. The fact that the beef is grass fed and no hormones make it real the real deal for me. Seems like we can have a healthy food even at an fastfood, but not sure about it the other ingredients, however is a good start

Really helpful staff with respect to language, good coffee

Always the best

Very good I was already going and the food was cold today everything was correct

Its a fast service Kid-friendliness: Games and childrens menu Wheelchair accessibility: Ground level door

The WOST customer service. Was there yesterday and they gave us SO MUCH attitude because we asked them for a fork and napkins they forgot to include the bag. The girl got annoyed with us and told me to just go. It was horrible. Do better.

A1 service despite the rush given the power outage on the other hand the patty of my Burger was calcined :S

no ice in the soft drink and it is poured too far in advance into the glasses

A big 0 for customer service. The lack of manpower is evident a lot in this place: Employees who clearly dont want to be there but we keep them because otherwise we close... The 3 people in front of me left in a bad mood due to the attitude of the guy who took orders and the girl who pitched the cabarets by shouting the names of the customers with the biggest bulls face imaginable! I went there today at around 5:00 p.m.

Place is filthy. There a sink in the dinning area thats full of old drinks and says please wash your hands. There is garbage on floor and old food on floor.

Disservice

Same quality you would expect from A&W, we just had the Papa and Mama burgers. English was not their first language so ordering may be difficult if you dont know a little Quebequois French. They didnt have onion rings but I dont actually like those from A&W anyway.

Way too many flies in the restaurant. Disgusting. Cant imagine how many are in the kitchen area. Clean the store.

Terrible service. No matter how much we explain what we want 100 times, there will always be an error in the order. We waited 1000 years before being able to order. The food was cold. The taste is still good, like all A&Ws.

Satisfactory service although a little slow, probably attributed to the limited staff... Thank you! Vegetarian options: Beyond meat simply delicious... Taste it!!!

Always good and fast service, contrary to what many here have written, with only a cook and a cashier, things were going very well and there were customers, yes.

Terrible service and dried out burger patties served on incomplete burgers.

I totally deplore the fact of having in the window: lunch all day! FALSE ADVERTISING! 4 adults returned at 11:04 a.m. for lunch last Sunday. They were not able to have lunch served, because after 11 a.m., only lunch sandwiches are served! At 11:08 a.m. 2 other people come in for a full lunch, they too have changed course! 6 customers who will never return for lunch at the A&W in Rouyn. The cleanliness leaves a lot to be desired, I filmed some bibitte in a dispenser in Ketchup 6 weeks ago already, well. imagine, that this receptacle is still empty and not cleaned! Look up the distributors concert and youll see what Im talking about!!! Parking: Big near dollarama and giant tiger

For a quick meal A&W best.

Staff with impeccable and very fast service, thank you very much for your help!

Gourmet lunch on the way Parking: 1000 parking spaces

I had 2 trios, and a childrens menu. I asked for a small plastic glass for my 13 month old daughter, so she can drink her chocolate milk. They dont want to, saying what, there are customers who take advantage, and take drinks from the fountain with it. I dont care, its you who has to deal with this I asked for a refund, and Im not returning here!!

Good service, smiling and courteous employees!

Always courteous and very fast service.

Just perfect

Very good drive-thru service

I live down the block and consider myself to be an experienced client. And easily the slowest fast food Ive ever been. Food good sometimes makes mistakes but overall nothing major. Except their slowness thats litteraly unbelievable just spend 30min stuck in the drive through only to order.

I think we shouldnt have to ask to wash the tables, used napkins on the tables, the employees walk by without seeing them but it was good the same

The service is slow inside as well as at the drive-thru, the courtesy of the employees is not in their vocabulary, a smile, hello etc. will be put into practice. 30 min to wait at the car when there are just 4 cars is no

Very good service, courteous staff

Too bad the quality of service does not match the taste of the food. Let me explain, weve had food there several times but whether its ordered at the drive-thru or inside, were ALWAYS missing something. When nothing is missing we dont have what we bought (bought a double chicken buddy received a chicken buddy). It would take a little more effort from your team or at least verify the order before giving it to the customer. Its not pleasant for us as it is for you when we come back to this complaining.

Its now been 35 minutes since I ordered and Im still waiting for my order. Unacceptable.

Fast and good

The hamburger is good. We love this place for drive thru.

The only reason they get 1 star is because the staff were friendly and apologetic for the wait. We waited 45 minutes for our takeout orders as we watched them give drive thru priority and work understaffed. Whoever is running this place you need more front cash staff and more people to prepare food for the front. We likely won t ever be back.

The service is fast and orders are complete. What more could you ask for?

Mold on burger bun

Thanks to Jacob for his excellent service on the phone and thank you to the whole team! Meal 5/5 thank you very much

The website indicates that it closes at 10 p.m., we place a doordash order, it is accepted, only to have the delivery person say that they are closed and they dont answer the phone! (Update your schedules, its not very complicated

I like A&W but this one is really not clean and you always have to check your order because there are a lot of errors. Sorry but its over for me.

I like to eat at this place on occasion.

A nice sink in the dining room so you can wash your hands before and after the meal.

Poor service, no smile, and very dirty place

Fast service! Good price.

Very slow to get our lunch.

excellent chicken strips

Bad service... Bad actitude! The girl made a mistake with my order and instead of chanching it she just said: Desole...

45 min wait abandon game without lunch

Very good fast service Parking: Several parking spaces

Very good service!

Good service but not enough staff so the waiting time is long

Eating quickly is possible

The app says 5 mins... makes 35 mins and Im still waiting... The other time I waited 1 hour in the drive thru... not sure Ill go back

Very good service

I adore ! Very good!

The last time we went to dinner, we waited at least 20 to 25 minutes for our meal and I ordered a very disappointing chicken berger, it looked like a 10 year old would have made my berger : bread, piece of chicken, a splash of sauce and a SMALL piece of salad.

The food was very good. Unfortunately, the staff couldnt understand English well, and me coming from Ontario couldnt speak French well, but somehow we understood each other. A nice stop to have lunch and take a break if you are travelling to the north.

Soooooooow its just amazing

Got the wrong burger and i didnt realize until we were already on the road. At least it doesnt happen every time...otherwise the food is good

Really but really disappointed with the a and w. On several occasions we were eating there during meal times whether that week or the fds and each time there were things missing, eg no more onion rings and even more certain combos were not available. I find it really ordinary to go to a place where things are missing from the menu In short a big 1/10 for the a and w

Very good

Best burger in town...great service. The big Daddy with beyond meat meatballs and chipotle sauce.

I did half a dozen order by now (including today) and only 1 was flawless. The other 5 include missing burgers, fries and/or drinks. Also replace item A (costly) by item E (not costly). By far, the worst service I had in any restaurant. Go to Amos and youll have an awesome time/lunch if you need a A&W fix. Avoid the one in Rouyn-Noranda, it is terrible.

The staff is courteous but its too long, you have to wait a long time and if you order a poutine, its the first thing they prepare, it becomes like a block.

I love the customer service very good

Very good service

Very good service

Good service and always good. For a fast food restaurant, its a hit!

Been there a fews times this summer (6 or 7 times at least), and I have to say that if you want a fast service youre better off going in the drive through. Although your order might be missing something, either fries or burger (wich happened half the times we took the drive through service, I recommend parking nearby and check your order before leaving). If you go order inside you might have a better experience but prepare to wait for half a hour+ (that goes without saying that when we went in to make our order some people were already waiting for their order and they just got it 5 mins before us, that means they waited more then 30 mins minimum). Overall good food if they dont forget anything in your order, and that you dont waiting half a hour in the fast food for your order.

Honestly I think its a good fast food, no mistake in my order and it was delicious!

Mabey a bit slow but its the best fast food chain in Rouyn-Noranda.

Safety precautions are observed. Foods cooked quickly. The interior is clean.