McDonald's in Saint-Basile-le-Grand
2450 Bd du Millénaire, Saint-Basile-le-Grand, QC J3N 1T8, Canada
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From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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Stale fries and burger. Disgusting.
Third visit to this location and third time there is missing something on my orders. This locations food is the same most other locations, but the level of service is very poor. Last visit, guy at the drive didn't bother asking if that was all while I was placing my order and had to get his attention to finish the order. Every time I ordered, it was for several people. Missing dipping sauce on the first order. Second order missing a fry. Third order missing a breakfast sandwich. Called the store once was left on hold for 10 min and then gave up. Last point is, there are no mobile parking spots. Would be nice though. But this could be due to sharing the parking with the gas station. So won't hold that against them.
Didn't give me the right order at all, went home and notice, drove back to get the right order. They couldn't care less, no excuse nothing
They really need an update on weekend staff , always screaming and inappropriate.. food is of the same quality; feels like it's been thrown in the bag
slow service, most expensive mcdonald franchisee. stop with the price gouging. My order is 50% cheaper at other mcdonalds. not worth it.
Great staff... definitely using "team work" Our food was delicious..hot .. Busy spot ..gas station..
This is one of my favorite McDonald's . Fast service good staff and clean .. excellent service
I'm not the guy who rants usually but McDonald in St-Basile-le-Grand is the worst I've ever visit. Car service is very slow and 8 times out of 10 the order is not correct even after vocal confirmation from the employee. Sometimes you get the order from the car behind you. I've received twice a cheeseburger without meat inside, at 2 different visit !! It's just unbelievable...
An employee seems to be playing Monopoly with the drive-thru orders... all the employees were missing from my order.
Stupid waitress
Its a good mini McDonalds that doesnt have all the promotions but quickly does the job for the basic menu. It always takes a little longer to get McDonalds there but not enough to really complain
Personally had only 1 problem with my order recently I was missing 1 mcdouble and 1 junior reported at home I reported it the next day but only received an apology no problem its up to me to be vigilant Otherwise for the drive-thru service is a bit long, but I tell myself that for the most part they are young people who have the heart to work! Still happy to have one close from time to time, a little McDonalds is always good
Often mistakes, cold fries, stupid look in the afternoon.
Good, quick service, hot and tasty meal
Check your order bags, more chance of missing something rather of having everything as ordered. Served warm.
Small convenience store McDonalds. Missing the sauces for the croquettes in the happy feast.
My husband and I spent some time discussing what to buy for breakfast. The staff (a good young man William greeted us patiently and politely, getting us off to a good start to the day.
Three years later, still the same thing, the orders added meatballs or others made on the apps and things are still missing, they pay extra but you dont have them
SUPER Food : 4/5 |
Good but not like in my childhood
The lady at the drive-thru doesnt understand what we have in the order. In addition, she didnt wait for us to finish saying our order and she directly told us to go forward.
If you want big macs with appetizers already included, this is the best place!!! Degeulasse
Its rare that I go to this McDonalds because the fries are always bad. I just went there, I asked for hot fries because the ones on the stove didnt seem hot anymore, she told me: theyre hot, after 7 minutes we throw them away. Well no maam they are no longer hot, lukewarm yark. I ate them when I got in the car. Bad service as usual.
The lady at the drive-up order is super nice, good-natured and efficient. Its nice to have good service.
Horrible old coffee being served taste before you leave
The employees are disturbed by the customers! sorry, we wont go back there again
The restaurant is not very big, there is a Couche-Tard convenience store next door and the food service is slow. The restaurant is not very big. There is a Couche-Tard next to it, and the service is slow. Parking: Parking is convenient and there are sufficient parking spaces in front of the restaurant. Parking is convenient and there are enough parking spaces at the restaurant.
No longer a McDonalds convenience store, still good
Impeccable service from late nights and McDonalds
No order errors after several times, excellent service
Only errors in my order and customers took 4 tables to eat their pizza which came from elsewhere
Worst McDonalds chicken in my trio McChicken is hard as a rock a real joke
fairly fast service despite the traffic
Ridiculously slow service every time
What more can we say about a McDonalds than its a little pleasure that you have to treat yourself to from time to time
At 9:01 p.m.!! At least change your 24 hour promo signs. No choice but to go to Harveys. THANKS
Since the end of COVID, we have never had an order without errors or shortages at the drive-thru. Its pitiful!!
Bouffes McDo, rapid et bon Parking: Its a gas station with plenty of parking Food : 4/5 |
A week ago at the drive-thru, the young blonde girl...no hello, no goodbye, she didnt want to extend her arm to reach the terminal machine. Several times I have hot drinks without ice, very poor service.
I love these places. Good food very fast service
Menu too short compared to a full McDonalds, especially for lunches.
Lots of flies inside the restaurant and as an CFIA inspector this is unacceptable. You should have an insect killer (electronic insect killer) at the entrance
At 7:13 p.m. on September 22, 23 Very rude drive-thru attendant Responds arrogantly, no cornet and when we ask what others of this type do you have, she replies after 3 times no cornet Awful service for St Basil the Great
Horrible ! The service, the slowness, something is always missing.... the flies..... everything is Horrible!
Service far too long. Endless waiting for ordering until receipt. Employees sitting outside.
Lots of flies
So not clean... Seriously... that wouldnt pass an inspection!
Dirty floor, grease everywhere, too long to reach the order, long and negative service.
I did not receive the correct order at the curb!! Check carefully before leaving.
I received hamburgers instead of cheeseburger as ordered.
Two hamburgers and 2 fries for $25.00, I would have preferred something else for dinner.
I came by around 9:15 p.m., I had a mcpoulet trio. Which I didnt eat anyway. I dont know how many hours everything had been on the stove, but I took a mouthful of the macpoulet and spit it out because it was so disgusting. And the fries were not edible, very cold and they had been lying around for so long that it was like eating rubber... Usually I am able to accept that it was a little cold but this was really unacceptable. ..
fast and good
Restricted menu. Closes early. No iced drinks.
Good service!!!
Fast service despite lack of staff
Ice cream coffee was cold
The service is quite poor, the employees seem bothered by the customers. There are no more mc muffin sandwiches after 11 a.m. I would much rather make the detour to the McDonalds in the village of St-Bruno, more service and choice.
A good little MacDonald. Parking: Parking correct for the number of spaces. Wheelchair accessibility: Yes, accessible but now I dont remember if there is an automatic opening.
Always gets orders wrong. They forgot to give me a complete trio, telling me that everyone is there. Have already given me the wrong orders. Adds the wrong ingredients, etc.
Good, fairly quick service. Restaurant adjacent to the convenience store for take-out or dine-in.
Very poor service! and something is missing from the bag.
Dirty slow place,the old guy (manager )with glasses on he lost it when he has more than one order,I think the owner need to learn this comment!!
Above all, continue on your way. Always order errors and really not edible.
Not much choices, no apple pies even. I gave 3 stars just because the stuff was nice enough!
The one in St-Basile is closed
Already it is open 4 hours a day they are not able to open on time
We went to get a quick meal yesterday, November 28th in the evening. The young girls present were very professional and above all very friendly. These are exactly the kind of young people who deserve a nice salary increase for the good service they provide. Its rare these days to be well served with the lack of staff. Well done to the team! Everything was perfect!
Trash food. Barely any choices. Uncooked fries. Their meat literally tastes like road kill. Nice staffs though hence the 1 star...
Waited 10 minutes at the checkout and left because it seems that the drive-thru has priority. Very disappointed
Bad, I didnt have the snack I wanted or a medium cup
Always order with the app and they let me wait to get freshly cooked nuggets
Friendly employee, quick turnaround, everything to McDonalds standard
Good service. Fast and error-free.
This McDonalds refuses to honor coupons; was served no ice in the drinks which were warm...wont be returning there as theres so many others that will honor coupons.
Very good service
Always good...
You sleep at Gas very stiff! I ask for a large fry and then you give me a medium fry in the package of a large one and on top of that I ask for 10 croquettes with BBQ sauce and I have 8 croquettes and no sauce lol!
Its certain that these McDonalds but its been twice that Ive had a trio of two cheese burgers and the meatballs dont have ketchup or seasoning and the staff I dont think are too alert...
Clean place. Expensive like any convenience store.
Bad customer service
Theres always something missing in the bag, never a good order, the managers will have to wake up the gang of young people a little who cant stop chatting among themselves without concentrating on what theyre doing. chat with each other in good times. I have been disappointed with the service on several occasions and not the only one!
Good service
Pay attention to the drive-thru order. 98% of the time they will misunderstand your entire order. But its fast...
Slow service.
Its Mcdonald. Same old same old
No Flash Rap, the employee replied coldly, we dont do that here. What is this MC do?
Is it possible to update the opening hours... it looks like it closes and opens whenever it wants... were in St-Basile not in Montreal there arent restaurants on every street corner...
Good service. Decent food.
Service is always FAST. Their new Maple BBQ & Bacon Double Quarter Pounder is VERY tasty and SATISFYING.
Yaky food
We ate very well, the food was very fresh and of very good portion. We had very good service. Thanks to the whole team. See you again soon.
No serious service???
GOOD
For the first time in a long time a McDonalds where the order is ok the first time
Very small McDonalds but does the job . Mostly to go orders
Service was a bit slow. In their defense, its not a completely independent McDonald building nor was it prime time.
Fast drive-thru service.
Fast service
Stun mcdo...
Rarely the right order, service not particularly fast
Thanks to the morning crew for being so kind and respectful. A pleasure to spend there.
Not bad
Good but slow
Too much waiting and BC errors in orders
Does not have all menu items