A&W Canada in Saint-Basile-le-Grand

A calm r

Very questionable burgers last night... Sweating during the night with uncontrollable cramps... Verdict me and my daughter had food poisoning! Thanks never again!

Fast service

Well received thank you

clean and very good service

I am told that the restaurant closes in 1 hour and that they already have almost nothing left. Close your restaurant straight away

Very good quality meat tenn burger recommended

Good Burger!

Vegetarian options: Burger beyond meat Food

I ordered two teen burger trios, only to find that none of the teens had bacon. I return to the restaurant to be told there is no more bacon. A little advice: before making a sandwich, be sure to tell the customer that this or that ingredient is missing. In this way, the customer ensures that he has the ENTIRE product he ordered.

The young people who work Sunday afternoon are not very welcoming and are not mindful of their own business and talk to their friends. One of their friends even entered the kitchen without protection so as not to get any hair in the food and in a tank top (t-shirt with no sleeves) and served us badly, a hamburger was not added to the order and we took it clearly stated and make us pay for their mistake. In summary, dont go there when children are there

Sunday evening around 8 p.m., its closed even though on the door and on the Google timetable, it says that it closes at 9 p.m. Update your closing times if they have changed. Or maybe the staff closes early without the manager knowing... which wouldnt surprise me when I read the comment right before me.

Sticky table, sticky floor and really weird eggs for the price hummmmm ..

The staff is top notch and the kitchen has nothing to complain about, however the opinion is for the manager, it is time to modernize the restaurant, no mobile ordering, no machine for the smoothies or smoothies, while This is not resolved for my part I no longer go to that one, so please resolve this problem

Fast and friendly service. Good burgers. Poutine is tiny when you transform our fries into poutine. This A&W didnt have an ice cream machine thats what was missing. But the bill is a little too high to eat fast food when there is no promotion. Clean and well maintained place.

Firstly I dont understand that a franchise is not the same everywhere... in St-Basile its $2 more than in Ste-Julie and the service is lousy... I waited 15 minutes to get my meal.

Ive never been to any A&W other than the one in St-Basile-le-Grand so I thought it was the same good taste in the other branches. Surprise! passing through Donnacona I had the same menu as usual: a mezza burger with sweet potatoes. Oh my...big disappointment. Soft salad in my burger and soft sweet potatoes served in a bag, probably in the counter for a while. If I hadnt already eaten in St-Basile-le-Grand I dont think I would have ever returned to an A&W. So St-Basile keep up the good work with good crispy salad and crispy sweet potatoes!

You order breakfasts with sausages and you receive them without.

Its Bom

Too expensive for what you can eat

The staff is very nice.

Impeccable drive-thru service, on all the visits that I went to this restaurant and this week I went Tuesday May 21 at 9.35 a.m. at the drive-thru service the young woman who answered us impeccable service I would like to mention it an attentive customer and above all impeccable French WOW and always fresh Vegetarian options: Several products and they are excellent Kid-friendliness: Inside childrens chair and also childrens menus

Only buy a fry

I got into a fight in the A&W of Sain Basile le Grand and the boy beat me to death but I still manage to write these are the last words of my existence

Several stops for drive-thru orders. Last visit, dinner on site (after 5:30 p.m.). Nice welcome, staff always very professional. Clean and well-kept restaurant, nothing to complain about. The menus are prepared according to standards, everything is good, and its perfect that way. Parking: Large parking lot, but shared by the various businesses in the area. Kid-friendliness: Childrens menu available. Wheelchair accessibility: Door threshold and quick access to tables.

Great snack, better than Mac Donald

Standard A&W but dining room is closed even for take-out, leaving drive though as the only available option which is annoying.

$10 1/2 just a burger! Could never

Again the service times, they move the cars forward to increase their times and distort the A W Canada data. Illegal practice, I dont even understand why they still do it!

Good service. On the other hand, cooking too quickly? Burnt fried onions, cold hamburger and cooked almost raw. I hadnt finished ordering when the meal had already arrived. It made me think of a previous order error that gets passed on to the next customer. On the other hand, I go there monthly and its usually good. I will go back to A&W. And Im going to try a Brew Bar for the RBF :)

Prices have increased too much.

Burger tasted like fish...

Really fast food and good but the things is that if you don t have coupons, it is really expnsive (32$ instead of 20$ for a double teen trio)

please throw a mop on the floor. shoes stick to the floor

The hamburgers are good, the fries too......the restaurant is clean and there is a terrace for eating outside.

Good food a bit to expensive

There was a hair in my burger and the employees attitude wasn t very welcoming

I think its enough to let a gang of young people manage a restaurant, they are overwhelmed... more than 10 minutes to wait for my meal

Good staff and good service

I love A&W and its root beer is the best for me and the humbergers arent bad either, youll like it.

The Burger was delicious but the fries and onion rings were cold, the service was also slow.

The food is good and their iced mug is always well appreciated despite the exorbitant prices for fast food

Fast service

Rude costume service. Was spoken to in a disrespectful manner because of confusion about a coupon.

Onion rings are unique and delicious!

Service is good, food is okay, place is fairly clean.

Grass fed beef no antibiotics. Nuff said. Plus online coupons.

Always very good and fresh. AetW, for me, is the best fast food among all the fast food chains. Theres nothing that beats a good uncles bacon cheddar burger.

Nice place with friendly staff.

Favorite fast-food nowadays. Quality food, fresh and great service.

Very well received by the young girl at the service counter. Nice smile

The service is fast and its good food. Nothing to complain about!

Overwhelmed but fibrosis day... so lack of staff like everywhere...

Service poli mais trés lent, depuis des années. Restaurant fermé alors quils annoncent quil est ouvert sur GMaps et sur lécran de commande du service à lauto! Les propriétaires auraient avantage à mieux soccuper de leur commerce au lieu de tout confier à de très jeunes employés sans expérience, qui font leur possible dans les circonstances.

They forgot my slippers, the damn bandits!

Good

Very slow service, no washer, things were missing from the childrens meals.

Fast and excellent. The portions of fries are a little small, but still good.

Tasty as usual. For some reason they offer drive through only

Today I tried the new Mama burger with Mozzarella Mushrooms, I really didnt like it, they use whole grain mustard, it makes a strange mix. Ill take an old classic next time. Otherwise, good, fast service as usual, the place was clean.

I love a&w Small error in the order but we ate everything as it was so good :P

Very good service and smiling and helpful staff

Good service

The problem is consistency, sometimes the Teen is excellent and other times average.

Best a&w

Its expensive and it doesnt taste great!

Closed at 8 p.m. on Saturday when it says 9 p.m.

Drive-thru service only, Come on

Good service

The employees are nice and understandable when there is something missing/done incorrectly in an order, but what brings my rating down is that it is still drive-thru only. I could understand if there is another lockdown, but we are no longer in the middle of a wave. The dangers and cases of covid are not as high as a few months ago. Additionally, since you cant see the menu with the dining room closed, you have to stand in front of the drive-thru menu to find out what you want. Annoying others at the drive-thru. Please open table service.

I love your Beyond Meat Burgers!

Frankly, still impossible to eat indoors with air conditioning. We prefer to encourage elsewhere

It doesnt exist nothing there

It s a disease in St-Basile to close earlier than indicated on Google

Drive-through service only or use tables outside which are rarely disinfected at your risk

The food is always hot and fresh but I don t understand why their service is always ridiculously slow. Every time I go I have to move forward and wait for my food. Even when there is no line up. Two days ago I went, paid for 3 chicken strips at the window, and 7 min later received them, watching the clerk prep 3 other empty bags before putting my chicken strips into a bag and giving them to me (they were on the counter already). Owner - please step up the service game of your establishment I love the environmentally friendly business and the hormone free food so I continue to go, but it s painfully slow

Super nice staff every time Ive been! Not once have they made a mistake with my order (I order the vegan options and they never mistakenly gave me animal protein). There is sometimes a wait at the drive-thru, but its really not a big deal considering most places are under-staffed at the moment, theyre doing great under the circumstances!

Grass-fed beef is always good too, thanks :)

It was very good!

The orders are always accurate and the staff courteous, but the meals are ultimately always disappointing, not very tasty, greasy than in other chains of the type and the drive-through service is very slow.

I would have given it a 5 star but due to the fact that you cant eat inside, contrary to what they say on their website, I only give them a star. Its a shame that they dont make an effort for their customers in this area because the food is excellent.

5/10

Everything is good, the places are clean and the service is perfect.

Good service, clean and hot food

Always good. Always good.

The service at this A&W is terrible . They do not know what they are doing they are extremely disorganized the food was cold they dont honour promotions at least not the one that I brought they cant count they dont know math I wouldnt put my foot back in that door ever again. I am disgusted with their . So do not visit A&W St Basile Le Grand unless you want to be disappointed too. I have done many reviews and this is the first one that I would give a minus 5 star .

Good food condiment poorly located6

Great inventory on site!

Good and hot meal, fast and courteous service but messy and very dirty toilet room

worst service I have ever seen

Clean, well appointed place. On the other hand, the onion rings are too salty. :(

Great service. Food was picture perfect. My beyond burger was delicious.

delicious

I was served very well by young people with a smile. No error in my order. The quality of my order was its check mark

Wow explosion of flavors tried be careful they are hot live for you

Their burger was delicious and fresh

Always up to our expectations, the best root beer in Quebec. Service with a smile... even with the mask

Really long wait

Asked for a beyond meat, they got me a beyond meat. Drive thru was reasonnably fast. Prices are ok.

Food ok but drive-thru service often missing item, check your order on site!

Ordered a spicy chicken burger, came with little to no sauce, top nor bottom. Gave a generous tip, no one said thankyou and employee was rude. Burgers Ive ordered were sloppy, and tossed, like it isnt expensive enough!! Came by today December 14th 2 pm.

I like how they try to be ecological with biodegradable packaging and beyond meat. However, Im disappointed they stopped serving the beyond meat breakfast sandwich and only open at 10am. I understand the later opening time due to the pandemic, but I would like A&W to bring back the Beyond Meat breakfast sandwich!

Great burger

Always courteous employees

Good quality food, environnemental friendly. Compostable straw. Poutine sauce was cold, but still good.

Clean and good service

Good for fast food

Matias is the best employee