A&W Canada in Saint-Basile-le-Grand

181 Blvd. Sir-Wilfrid-Laurier Local 101, Saint-Basile-le-Grand, Quebec J3N 1M2, Canada

★★★★☆
(414 reviews)
Categories: Hamburger restaurant American restaurant Breakfast restaurant Canadian restaurant Chicken restaurant Fast food restaurant

About

Première chaîne de restaurants de burgers au Canada. Depuis 1956, elle sert de vrais bons burgers, des rondelles d'oignon faites à la main et la fameuse Root Beer A&W dans des bocks givrés. A&W est fière de maintenant servir du café biologique Pret.

Website
web.aw.ca
Address
181 Blvd. Sir-Wilfrid-Laurier Local 101, Saint-Basile-le-Grand, Quebec J3N 1M2, Canada
Plus Code
GPH6+QF Saint-Basile-le-Grand, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Sunday
7 AM–9 PM
Monday
6 AM–9 PM
Tuesday
6 AM–9 PM
Wednesday
6 AM–9 PM
Thursday
6 AM–9 PM
Friday
6 AM–10 PM
Saturday
7 AM–10 PM

Services

Service options
Outdoor seating Kerbside pickup Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Breakfast Lunch Dinner Catering Dessert Seating
Amenities
Toilets
Atmosphere
Casual Cosy
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.0
★★★★☆
414 reviews

Most Mentioned

food presentation (15) price (9) washers (8) employees (7) smile (5) coupon (4) root beer (3) mozzarella (3) toilet (3) apple pie (2)
5 stars
202
4 stars
115
3 stars
48
2 stars
13
1 stars
36
★★★★★
April 8, 2024

Clean & delicious Good price

★★★★★
January 18, 2024

Awesome place they are definitely make headway against McDonald's.

January 13, 2024

Any store that does not update their hours on Google Maps deserves a 1 star rating. I drove 20 minutes to find out the hours posted were incorrect. Shame on the operators. No wonder McDonalds gets more customers.

September 23, 2023

Guys, do NOT go there. I went last week and I took a teen burger combo around lunch time. It just tasted as though it was sitting out for hours and I felt really sick. I don't understand how they can serve a cold teen burger. Disgusting.

★★★★★
July 9, 2022

A&W has the best fast food burgers in my opinion, and this location works very hard to serve their clientele. The team chief was very encouraging to her newer staff and they really did a great job. I used a digital coupon which are always available and easy to use. Best burger and fries and great value.

★★★
May 5, 2022

We like the food, we take out from there once or twice a week for years. Burger, fries and so are nice and fresh, and we come from far away... BUT it is always something missing from the bags. It happened so often with the apple pie that I don't order them no more. Often to they skip the sauce for the sweet popataoes fries. Today it was a teen burger missing... One on 3 burgers! Sure one of us was mad. And no way to call them.

★★★★
March 30, 2021

Great food as alway's i got well served and very fast the food was hot good drive thru experience.

★★★★
January 11, 2019

Good burger place. Service rapidness is a bit slow for the moment but this restaurant is new in the area. Good price for fast food.

★★★★★
Local Guide
December 9, 2024

A calm r

December 2, 2024

Very questionable burgers last night... Sweating during the night with uncontrollable cramps... Verdict me and my daughter had food poisoning! Thanks never again!

★★★★
Local Guide
December 2, 2024

Fast service

★★★★
Local Guide
November 23, 2024

Well received thank you

★★★★★
Local Guide
November 23, 2024

clean and very good service

October 23, 2024

I am told that the restaurant closes in 1 hour and that they already have almost nothing left. Close your restaurant straight away

★★★★★
October 23, 2024

Very good quality meat tenn burger recommended

★★★★
Local Guide
October 23, 2024

Good Burger!

★★★★★
September 23, 2024

Vegetarian options: Burger beyond meat Food

★★★
Local Guide
September 23, 2024

I ordered two teen burger trios, only to find that none of the teens had bacon. I return to the restaurant to be told there is no more bacon. A little advice: before making a sandwich, be sure to tell the customer that this or that ingredient is missing. In this way, the customer ensures that he has the ENTIRE product he ordered.

Local Guide
September 23, 2024

The young people who work Sunday afternoon are not very welcoming and are not mindful of their own business and talk to their friends. One of their friends even entered the kitchen without protection so as not to get any hair in the food and in a tank top (t-shirt with no sleeves) and served us badly, a hamburger was not added to the order and we took it clearly stated and make us pay for their mistake. In summary, dont go there when children are there

Local Guide
September 23, 2024

Sunday evening around 8 p.m., its closed even though on the door and on the Google timetable, it says that it closes at 9 p.m. Update your closing times if they have changed. Or maybe the staff closes early without the manager knowing... which wouldnt surprise me when I read the comment right before me.

★★
August 23, 2024

Sticky table, sticky floor and really weird eggs for the price hummmmm ..

★★★
Local Guide
July 23, 2024

The staff is top notch and the kitchen has nothing to complain about, however the opinion is for the manager, it is time to modernize the restaurant, no mobile ordering, no machine for the smoothies or smoothies, while This is not resolved for my part I no longer go to that one, so please resolve this problem

★★★
Local Guide
July 23, 2024

Fast and friendly service. Good burgers. Poutine is tiny when you transform our fries into poutine. This A&W didnt have an ice cream machine thats what was missing. But the bill is a little too high to eat fast food when there is no promotion. Clean and well maintained place.

Local Guide
June 23, 2024

Firstly I dont understand that a franchise is not the same everywhere... in St-Basile its $2 more than in Ste-Julie and the service is lousy... I waited 15 minutes to get my meal.

★★★★
June 23, 2024

Ive never been to any A&W other than the one in St-Basile-le-Grand so I thought it was the same good taste in the other branches. Surprise! passing through Donnacona I had the same menu as usual: a mezza burger with sweet potatoes. Oh my...big disappointment. Soft salad in my burger and soft sweet potatoes served in a bag, probably in the counter for a while. If I hadnt already eaten in St-Basile-le-Grand I dont think I would have ever returned to an A&W. So St-Basile keep up the good work with good crispy salad and crispy sweet potatoes!

June 23, 2024

You order breakfasts with sausages and you receive them without.

★★★★★
June 23, 2024

Its Bom

★★
June 23, 2024

Too expensive for what you can eat

★★★★★
Local Guide
May 23, 2024

The staff is very nice.

★★★★★
Local Guide
May 23, 2024

Impeccable drive-thru service, on all the visits that I went to this restaurant and this week I went Tuesday May 21 at 9.35 a.m. at the drive-thru service the young woman who answered us impeccable service I would like to mention it an attentive customer and above all impeccable French WOW and always fresh Vegetarian options: Several products and they are excellent Kid-friendliness: Inside childrens chair and also childrens menus

★★★
Local Guide
April 23, 2024

Only buy a fry

December 23, 2023

I got into a fight in the A&W of Sain Basile le Grand and the boy beat me to death but I still manage to write these are the last words of my existence

★★★★★
Local Guide
December 23, 2023

Several stops for drive-thru orders. Last visit, dinner on site (after 5:30 p.m.). Nice welcome, staff always very professional. Clean and well-kept restaurant, nothing to complain about. The menus are prepared according to standards, everything is good, and its perfect that way. Parking: Large parking lot, but shared by the various businesses in the area. Kid-friendliness: Childrens menu available. Wheelchair accessibility: Door threshold and quick access to tables.

★★★★
Local Guide
December 23, 2023

Great snack, better than Mac Donald

★★★
Local Guide
December 23, 2023

Standard A&W but dining room is closed even for take-out, leaving drive though as the only available option which is annoying.

December 23, 2023

$10 1/2 just a burger! Could never

Local Guide
December 23, 2023

Again the service times, they move the cars forward to increase their times and distort the A W Canada data. Illegal practice, I dont even understand why they still do it!

★★★
Local Guide
December 23, 2023

Good service. On the other hand, cooking too quickly? Burnt fried onions, cold hamburger and cooked almost raw. I hadnt finished ordering when the meal had already arrived. It made me think of a previous order error that gets passed on to the next customer. On the other hand, I go there monthly and its usually good. I will go back to A&W. And Im going to try a Brew Bar for the RBF :)

★★
December 23, 2023

Prices have increased too much.

★★★
December 23, 2023

Burger tasted like fish...

★★★
Local Guide
December 23, 2023

Really fast food and good but the things is that if you don t have coupons, it is really expnsive (32$ instead of 20$ for a double teen trio)

★★★
Local Guide
December 23, 2023

please throw a mop on the floor. shoes stick to the floor

★★★★★
Local Guide
December 23, 2023

The hamburgers are good, the fries too......the restaurant is clean and there is a terrace for eating outside.

★★★★★
Local Guide
December 23, 2023

Good food a bit to expensive

December 23, 2023

There was a hair in my burger and the employees attitude wasn t very welcoming

★★★
Local Guide
December 23, 2023

I think its enough to let a gang of young people manage a restaurant, they are overwhelmed... more than 10 minutes to wait for my meal

★★★★★
Local Guide
December 23, 2023

Good staff and good service

★★★★
Local Guide
December 23, 2023

I love A&W and its root beer is the best for me and the humbergers arent bad either, youll like it.

★★★
Local Guide
December 23, 2023

The Burger was delicious but the fries and onion rings were cold, the service was also slow.

★★★★
Local Guide
December 23, 2023

The food is good and their iced mug is always well appreciated despite the exorbitant prices for fast food

★★★★
December 23, 2022

Fast service

December 23, 2022

Rude costume service. Was spoken to in a disrespectful manner because of confusion about a coupon.

★★★★★
December 23, 2022

Onion rings are unique and delicious!

★★★★
December 23, 2022

Service is good, food is okay, place is fairly clean.

★★★★
Local Guide
December 23, 2022

Grass fed beef no antibiotics. Nuff said. Plus online coupons.

★★★★★
Local Guide
December 23, 2022

Always very good and fresh. AetW, for me, is the best fast food among all the fast food chains. Theres nothing that beats a good uncles bacon cheddar burger.

★★★★
December 23, 2022

Nice place with friendly staff.

★★★★★
Local Guide
December 23, 2022

Favorite fast-food nowadays. Quality food, fresh and great service.

★★★★★
Local Guide
December 23, 2022

Very well received by the young girl at the service counter. Nice smile

★★★★★
Local Guide
December 23, 2022

The service is fast and its good food. Nothing to complain about!

★★★
December 23, 2022

Overwhelmed but fibrosis day... so lack of staff like everywhere...

★★
Local Guide
December 23, 2022

Service poli mais trés lent, depuis des années. Restaurant fermé alors quils annoncent quil est ouvert sur GMaps et sur lécran de commande du service à lauto! Les propriétaires auraient avantage à mieux soccuper de leur commerce au lieu de tout confier à de très jeunes employés sans expérience, qui font leur possible dans les circonstances.

Local Guide
December 23, 2022

They forgot my slippers, the damn bandits!

★★★
Local Guide
December 23, 2022

Good

December 23, 2022

Very slow service, no washer, things were missing from the childrens meals.

★★★★
Local Guide
December 23, 2022

Fast and excellent. The portions of fries are a little small, but still good.

★★★★★
Local Guide
December 23, 2022

Tasty as usual. For some reason they offer drive through only

★★★★★
Local Guide
December 23, 2022

Today I tried the new Mama burger with Mozzarella Mushrooms, I really didnt like it, they use whole grain mustard, it makes a strange mix. Ill take an old classic next time. Otherwise, good, fast service as usual, the place was clean.

★★★★★
Local Guide
December 23, 2022

I love a&w Small error in the order but we ate everything as it was so good :P

★★★★
Local Guide
December 23, 2022

Very good service and smiling and helpful staff

★★★★★
December 23, 2021

Good service

★★★★
Local Guide
December 23, 2021

The problem is consistency, sometimes the Teen is excellent and other times average.

★★★★★
Local Guide
December 23, 2021

Best a&w

★★
Local Guide
December 23, 2021

Its expensive and it doesnt taste great!

Local Guide
December 23, 2021

Closed at 8 p.m. on Saturday when it says 9 p.m.

December 23, 2021

Drive-thru service only, Come on

★★★★
December 23, 2021

Good service

★★★
Local Guide
December 23, 2021

The employees are nice and understandable when there is something missing/done incorrectly in an order, but what brings my rating down is that it is still drive-thru only. I could understand if there is another lockdown, but we are no longer in the middle of a wave. The dangers and cases of covid are not as high as a few months ago. Additionally, since you cant see the menu with the dining room closed, you have to stand in front of the drive-thru menu to find out what you want. Annoying others at the drive-thru. Please open table service.

★★★★★
December 23, 2021

I love your Beyond Meat Burgers!

December 23, 2021

Frankly, still impossible to eat indoors with air conditioning. We prefer to encourage elsewhere

Local Guide
December 23, 2021

It doesnt exist nothing there

Local Guide
December 23, 2021

It s a disease in St-Basile to close earlier than indicated on Google

★★
Local Guide
December 23, 2021

Drive-through service only or use tables outside which are rarely disinfected at your risk

★★★
Local Guide
December 23, 2021

The food is always hot and fresh but I don t understand why their service is always ridiculously slow. Every time I go I have to move forward and wait for my food. Even when there is no line up. Two days ago I went, paid for 3 chicken strips at the window, and 7 min later received them, watching the clerk prep 3 other empty bags before putting my chicken strips into a bag and giving them to me (they were on the counter already). Owner - please step up the service game of your establishment I love the environmentally friendly business and the hormone free food so I continue to go, but it s painfully slow

★★★★★
Local Guide
December 23, 2021

Super nice staff every time Ive been! Not once have they made a mistake with my order (I order the vegan options and they never mistakenly gave me animal protein). There is sometimes a wait at the drive-thru, but its really not a big deal considering most places are under-staffed at the moment, theyre doing great under the circumstances!

★★★★★
Local Guide
December 23, 2021

Grass-fed beef is always good too, thanks :)

★★★★★
Local Guide
December 23, 2021

It was very good!

★★
December 23, 2021

The orders are always accurate and the staff courteous, but the meals are ultimately always disappointing, not very tasty, greasy than in other chains of the type and the drive-through service is very slow.

December 23, 2021

I would have given it a 5 star but due to the fact that you cant eat inside, contrary to what they say on their website, I only give them a star. Its a shame that they dont make an effort for their customers in this area because the food is excellent.

★★★
Local Guide
December 23, 2020

5/10

★★★★★
December 23, 2020

Everything is good, the places are clean and the service is perfect.

★★★★★
Local Guide
December 23, 2020

Good service, clean and hot food

★★★★★
Local Guide
December 23, 2020

Always good. Always good.

Local Guide
December 23, 2020

The service at this A&W is terrible . They do not know what they are doing they are extremely disorganized the food was cold they dont honour promotions at least not the one that I brought they cant count they dont know math I wouldnt put my foot back in that door ever again. I am disgusted with their . So do not visit A&W St Basile Le Grand unless you want to be disappointed too. I have done many reviews and this is the first one that I would give a minus 5 star .

★★★
Local Guide
December 23, 2020

Good food condiment poorly located6

★★★★★
Local Guide
December 23, 2020

Great inventory on site!

★★★
Local Guide
December 23, 2020

Good and hot meal, fast and courteous service but messy and very dirty toilet room

December 23, 2020

worst service I have ever seen

★★★★
Local Guide
December 23, 2020

Clean, well appointed place. On the other hand, the onion rings are too salty. :(

★★★★★
Local Guide
December 23, 2020

Great service. Food was picture perfect. My beyond burger was delicious.

★★★★
Local Guide
December 23, 2020

delicious

★★★★★
Local Guide
December 23, 2020

I was served very well by young people with a smile. No error in my order. The quality of my order was its check mark

★★★★★
Local Guide
December 23, 2020

Wow explosion of flavors tried be careful they are hot live for you

★★★★★
December 23, 2020

Their burger was delicious and fresh

★★★★★
Local Guide
December 23, 2020

Always up to our expectations, the best root beer in Quebec. Service with a smile... even with the mask

★★★
Local Guide
December 23, 2020

Really long wait

★★★★
Local Guide
December 23, 2020

Asked for a beyond meat, they got me a beyond meat. Drive thru was reasonnably fast. Prices are ok.

★★★★
Local Guide
December 23, 2020

Food ok but drive-thru service often missing item, check your order on site!

December 23, 2020

Ordered a spicy chicken burger, came with little to no sauce, top nor bottom. Gave a generous tip, no one said thankyou and employee was rude. Burgers Ive ordered were sloppy, and tossed, like it isnt expensive enough!! Came by today December 14th 2 pm.

★★★
Local Guide
December 23, 2020

I like how they try to be ecological with biodegradable packaging and beyond meat. However, Im disappointed they stopped serving the beyond meat breakfast sandwich and only open at 10am. I understand the later opening time due to the pandemic, but I would like A&W to bring back the Beyond Meat breakfast sandwich!

★★★★★
Local Guide
December 23, 2020

Great burger

★★★★★
Local Guide
December 23, 2020

Always courteous employees

★★★★★
Local Guide
December 23, 2019

Good quality food, environnemental friendly. Compostable straw. Poutine sauce was cold, but still good.

★★★★★
Local Guide
December 23, 2019

Clean and good service

★★★
Local Guide
December 23, 2019

Good for fast food

★★★★★
December 23, 2019

Matias is the best employee