Restaurant Chez Henri in Saint-Charles-Borromée

30 Rue de la Visitation, Saint-Charles-Borromée, QC J6E 4M8, Canada

★★★★☆
(2411 reviews)
Categories: Family restaurant Frituur Hamburger restaurant Pizza delivery Pizza takeaway

About

Que ce soit pour sa poutine, son légendaire mammouth ou sa délicieuse pizza, Chez Henri, on vous offre des produits de première qualité, faits maison et de fournisseurs locaux depuis plus de 60 ans! Salle à manger, comptoir ou livraison 7 jour sur 7!

Website
restaurantchezhenri.ca
Address
30 Rue de la Visitation, Saint-Charles-Borromée, QC J6E 4M8, Canada
Plus Code
2HQ4+9C Saint-Charles-Borromée, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
6 AM–10 PM
Tuesday
6 AM–8 PM
Wednesday
Closed
Thursday
6 AM–10 PM
Friday
6 AM–1 AM
Saturday
6 AM–1 AM
Sunday
6 AM–10 PM

Services

Service options
Kerbside pickup No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Late-night food Small plates Spirits Vegetarian options Wine
Dining options
Breakfast Brunch Lunch Dinner Catering Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual Cosy
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

4.2
★★★★☆
2411 reviews

Most Mentioned

poutine (171) food presentation (93) mammoth (61) hot dogs (15) smoked meat sandwich (13) casse-croûte (12) regions of france (11) club sandwich (11) delivery driver (10) memes (6)
5 stars
1238
4 stars
695
3 stars
238
2 stars
100
1 stars
140
★★★★★
October 19, 2024

Food was amazing. Not to mention the waitress named zoey was one of the best waitresses I’ve ever had when it comes to restaurants. She is also very pretty and she made my stay at the restaurant absolutely perfect. I will definitely recommend to my friends.

★★★★★
September 23, 2024

Chez Henri is truly an iconic spot in Joliette, and they serve the best poutine in town! I stopped by in the morning and was pleasantly surprised to find that they also offer a delicious and affordable breakfast. What really stood out was their unique breakfast menu—you can choose between sausage, bacon, or even pork roast, which is something you don’t see often! Everything was well-prepared and tasty. If you're passing through or live nearby, it's definitely worth the stop. A hidden gem with great food and friendly service!

★★★★★
September 1, 2024

Delicious poutine! Will definitely come again!

July 27, 2024

Absolutely the worst place I’ve been to in 40 years. Burger patty was mainly filler and all the orders were wrong. Buns had been smashed on top of the patty. HhhgSmall pizza was about 10” in diameter with a soft doughy crust about 1-1/4” thick. The rest of the pizza was paper thin and soggy. Topping were under the cheese and as you lifted a slice, all the toppings slid out from under the cheese. Poutine had large pieces of cold cheese curds. Not a place I recommend.

★★★★★
October 13, 2023

Burgers was really great. Worth the hype. Poutine is probably the best I had on the north short of Mtl. I drove 2 hours to get there and I will do it again for sure.

★★★★
May 16, 2023

Probably the best poutine you can get, well known restaurant in Joliette. Tons of cheese curds and fries were crispy. A bit pricey compared to competitors but overall worth it!

★★★★★
April 25, 2023

my husband and I had a hamburger and smoked meat with fries. the food was very tasty, the service very fast and good. We are from Montreal, but when we come again we will definitely come back here.

★★★
March 27, 2022

Good fast food and the fries were just amazing but.. - The poutine was good. The crispy and well seasoned fries made it all. - We waited for about an hour without exaggeration to get our food after we sat at our table. It was packed but it felt too long knowing other table were served before us even if we arrived before. - The mamouth burger was OK. There’s a lot of hype behind this burger but it felt super normal and kind of dry. -The staff was nice even if they forgot couple items in our order. - You eat well for a small amount of money and you sure don’t leave on a empty stomac. Bottom line: For my first time it’s an OK experience. Nothing more. I’m open to go back again to see if I can bump up my review.

★★★★
Local Guide
December 21, 2024

We feel disconnected from time. The decor is vintage. The cuisine is correct. The family atmosphere. However, the lighting is strong and causes discomfort. Please review.

★★★★
Local Guide
December 16, 2024

Excellent and affordable pork roast before 9 a.m. on weekdays.

December 15, 2024

72$ pour 2 grandes poutines, 2 demi-poutines, un coke, un thé glacé et un lait! Sérieusement? La demi poutine est minuscule et coûte 10$, le format grande poutine qui équivaut à environ 4 fois la demie coûte 14,50$ aucun bon sens. Le service était impeccable , mais 72$ pour si peu nous n irons plus la. C est de l abus tout simplement.

★★★★★
Local Guide
December 15, 2024

I really like this restaurant. It s an institution in Joliette.

★★★★
Local Guide
December 8, 2024

I adore

★★★★★
Local Guide
December 8, 2024

Excellent service with a smile Good fresh produce lunch special early bird lunch under $10.00 Its worth it

December 8, 2024

So disappointed with the price increase and the portions being smaller.

★★★★
Local Guide
December 8, 2024

Good place to eat

★★★★★
Local Guide
December 8, 2024

Really very good, best place in Joliette Edit: I went back and its still excellent, everyone loved it and the service is impeccable, I would recommend to anyone who is not from the area because the locals already eat there

★★★★★
Local Guide
December 1, 2024

Very good food service done in a cordial, professional manner and with a smile Very pleasant family restaurant atmosphere

★★★★★
Local Guide
December 1, 2024

Eat very well! The chicken Wow! Fast service, everything was perfect!

★★★★★
Local Guide
December 1, 2024

Warm, relaxed, retro atmosphere. Fast service and welcome; service in French, customers of homogeneous origins which ensures that this pleasant feeling arises of seeing that there still exist this kind of places where we still feel at home in Quebec.

November 24, 2024

We ordered at 6:50 p.m. online and I received an order confirmation email... at 8:12 p.m. I called to say that we still had not received the order.. I was informed that the system had stopped working so my order was not not been processed and I have to redo it by phone with 45 minutes of waiting... I agree to redo it... after 1h15 the delivery man calls me to ask for my address because the address was not entered correctly by the employee... in short we received our dishes at 9:25 p.m. and everything was a lukewarm club sandwich and cold fries... in short a disaster and no compensation... unfortunately they have just lost a customer!

November 24, 2024

$65 for 2 poutines, 1 regular poutine and a 6-croquette meal on delivery. No childrens menu available for delivery, and the portions are very small for the price, I even think the portions have decreased. I am very disappointed with my experience and I will unfortunately not be ordering again.

★★★★★
November 22, 2024

I love it very good service. Very polite employees.

★★★★★
Local Guide
November 22, 2024

Always good...I recommend the pizza and their fried chicken...better than the well-known fried chicken chain

★★★★
Local Guide
November 22, 2024

Alright

★★
Local Guide
November 22, 2024

Specialty Pizza, poutine, for the rest its really disappointing. Good service, good price and decent atmosphere.

★★★★★
Local Guide
November 22, 2024

Always good

★★★★
Local Guide
November 22, 2024

Wheelchair accessibility: Accessible en fauteuil roulant Food

★★★★
Local Guide
November 22, 2024

Good poutine. Old school. Kind of restaurant that everyone in the area goes to, even the priest was there.

★★★★★
Local Guide
November 22, 2024

Family restaurant, courteous and very warm staff. Fast service, number 1 food quality, highly recommend the best in town.

★★★
Local Guide
November 22, 2024

Good place for honest fast food

October 22, 2024

We have been coming here regularly for almost 50 years. In recent years, many things have changed. We have always accepted deviations by saying staff shortages or catering is not easy, given that we had had so much good service over the years.. but thats enough, its Sunday we arrive at 10:30 we sit where we can, 20 minutes before having a fresh coffee, and 45 minutes yes yes 45 minutes before having our lunch, not complete: dry, Its going to be cold, Im mourning Henris, there are other more professional restaurants, the weather changes but not always for the better, too bad!!!

★★★★★
Local Guide
October 22, 2024

We recently had dinner there twice. Everything is good! Generous portions and affordable prices The waitress was friendly and very nice.. service a little slow but thats okay, there are a lack of people everywhere it takes patience

★★
Local Guide
October 22, 2024

Henri was good 20 years ago. Now its an overrated business riding on its old reputation. Poutine has gone from the best in Lanaudière to the worst...

★★★★★
Local Guide
October 22, 2024

Super nice experience with Caroline who introduced us to these magnificent restaurants

★★★
Local Guide
October 22, 2024

Who knows what it was

★★★★★
Local Guide
October 22, 2024

The best pizza in Lanaudière!

★★
Local Guide
October 22, 2024

Lots of difficulty getting something to drink, the waitress came by several times without worrying if everything was ok...

★★★★★
Local Guide
October 22, 2024

The fries are excellent...(it was recommended to me...).

★★★★★
October 22, 2024

We got lost which meant we passed the restaurant and decided to stop and eat with the kids. It was delicious, the pizza, poutine... yum the cheese and the club sandwich, its been a long time since weve had one this good. Bravo to the cooks

★★★★★
Local Guide
October 22, 2024

Good special for dinner. The food is good. Good portion. The prices are correct. Good service.

★★★★★
Local Guide
October 22, 2024

The ultimate restaurant in Joliette! Try their specialties, for example, the mammoth burger!

★★★★★
September 22, 2024

really delicious food!

Local Guide
September 22, 2024

Absolutely all the customers seemed overwhelmed by the waiting time and in the end the food was more than ordinary. To make matters worse, they made a mistake on our order.

Local Guide
September 22, 2024

Slow service each time, on two occasions we were not able to eat at the same time as the people who accompanied us. Despite the wait, the mammoth was good, nothing more.

★★★★★
Local Guide
September 22, 2024

Excellent service Parking: Tout est excellent Food : 5/5 |

★★★★★
Local Guide
September 22, 2024

Best restaurant! The dishes are just DELICIOUS!! The toilets are clean and there is still the trailer where the old Henri was. The tables are almost always clean. Lots of space to sit and you can sit outside too. I recommend it to everyone who passes through Joliette. Parking: Still plenty of space Kid-friendliness: There are childrens chairs and childrens bench

★★★★★
Local Guide
September 22, 2024

A return in time...

★★★★★
Local Guide
September 22, 2024

The pizza is very good and well stocked.

★★
September 22, 2024

35 years Ive been eating hot dogs, the first one sent to me that tastes so burnt like that, Im not coming back who let it go...

★★★★
Local Guide
September 22, 2024

Everyday restaurant at competitive prices with excellent service. The only disappointment is that it is very noisy.

September 22, 2024

Really disappointed we bought family fried potatoes the black fatty potatoes and which tasted burnt really disgusting I was not able to eat it is clear that their oil would have to be changed.... Myself having already worked in a restaurant policy was if you dont like give way to the other

★★★
Local Guide
September 22, 2024

Lots of people heard about it, maybe a little disappointed but very nice waitress

★★★★★
August 22, 2024

Finally a restaurant that makes really good pizza!! if you didnt try you would miss something!!

August 22, 2024

I just had a Poutine çz Henry The sauce was cold I give one to the cook

August 22, 2024

Very expensive for little.

★★
August 22, 2024

Theres a lot of food that has changed and its not good like before a lot of things to change and its not like a lasagna no spaghetti sauce just tomato juice and I dont recommend it at all anymore nothing good its boring the majeau family he had good meals its thanks to that that he had a lot of successful years the new owner he wont have many years like the old one

★★★★★
Local Guide
August 22, 2024

Loved it very good food (pizza) Very welcoming waitresses I will go back

★★★★★
Local Guide
August 22, 2024

I tasted Henri poutine for the first time and I concluded that it is the best poutine in the Lanaudière region. The best poutine in town! If you ever want a poutine during your visit to Joliette, go to this restaurant. Its worth the detour! (2010) UPDATE (2024): The Mammouth trio with their poutine with BBQ sauce! Really excellent: golden fries, tastefully made BBQ sauce and fresh daily cheese curds that go sqouich couich! It s so worth the detour! 9/10 for the quality of the food and 9.5/10 for the friendly and personalized service (thank you Arianne for your service)! A true gastronomic institution recognized in the Lanaudière region since 1957!

★★★★★
August 22, 2024

Its the best place for all occasions

★★★★★
August 22, 2024

Everything was perfect I recommend

★★
August 22, 2024

Lack of experience Because she showed us the door on the second day She added one more order to us

★★★★★
Local Guide
August 22, 2024

Thanks to our waitress who gave us excellent service. Everything is always good and impeccable.

★★★★★
Local Guide
July 22, 2024

To return

★★★★★
Local Guide
July 22, 2024

Good service

★★★★★
Local Guide
July 22, 2024

For a fast food restaurant, I liked my experience.

★★★★★
July 22, 2024

A classic in Joliette. Generous portions, affordable prices and excellent food!

★★★★
Local Guide
July 22, 2024

To begin with they say roasted potatoes and they have frozen ones put in the fryer and the smoke meat tasted as if it had been put in the microwave.

★★★★★
Local Guide
July 22, 2024

I like this restaurant, the employees are courteous and smiling and the service is quite fast. Parking: Very big. And accessible for disabled people in wheelchairs.

★★★★
Local Guide
July 22, 2024

Lots of choice for dinner time and not expensive.

★★
Local Guide
July 22, 2024

Sorry, but the restaurant really does not (no longer) live up to its reputation. My husband had the big burger...yark, the meatballs were gray. I ate the half club sandwich, it was good. The fries, very ordinary. I do not recommend!!?

★★★★★
July 22, 2024

Best pizza Ive ever eaten

★★★★
Local Guide
July 22, 2024

Very nice place and great service

July 22, 2024

Cant have an opinion I sat down this morning at 8:45 a.m. and no one came to see me to give me a coffee even after 15 minutes of waiting I came out without eating. If the waitresses are not able to bring you a coffee while you wait, that says a lot about the service

★★★★★
Local Guide
July 22, 2024

I dont remember the last time I came here maybe more than 20-25 years ago and it was very good poutine, despite the 20 minutes to wait at the entrance but its understandable its popular at Henris the restaurant was pliens , service was good and the wait after ordering was really fast I will come back . Thank you

★★★
Local Guide
July 22, 2024

Very average onion soup, and too lean smoke meat.

★★
Local Guide
July 22, 2024

Last Foix I called this already very expensive restaurant I waited 2 hours to find out that their system crashed like Always

★★★★
June 22, 2024

Always a safe bet to stop for lunch at Henri, good quality price, in general always good service, fast but not too much, especially today, impeccable

★★★
June 22, 2024

For some time now, the quality has been declining. The hamburger meat is clearly frozen whereas before it was fresh and thats what gave it the taste. God knows where else they cut to save costs by reducing quality. Before it was an obligatory detour to go to Henris when we were in the Joliette area. Unfortunately, this is no longer the case.

★★★★★
Local Guide
June 22, 2024

Not bad, the whole menu is good. The mammoth still a classic..

★★★★
Local Guide
June 22, 2024

Supert, good service, hot meal and quantity for doggy/bag.. Parking: Lots of places. Wheelchair accessibility: Very accessible.

★★★★★
Local Guide
June 22, 2024

Very good service, very professional

★★★★★
Local Guide
May 22, 2024

It s an institution in Lanaudière. Their poutine is delicious.

★★★
May 22, 2024

The prices indicated on the website are not valid. When you order and the price is 6-10 dollars more when you get to the take out, its pretty ordinary. The price on the website should be adjusted. I understand that money must come in to finance the Chertsey restaurant, but we must not deceive the customers either.....

★★★★★
Local Guide
May 22, 2024

First visit to this restaurant, very good meal, I loved it.

★★★★★
May 22, 2024

I like to go to this restaurant for lunch because the food is delicious and the waitress service is very friendly

★★
Local Guide
May 22, 2024

Very poorly managed when people enter the restaurant.

Local Guide
May 22, 2024

Pizza was burnt Food was very average and service was nothing special . Will not return Kid-friendliness: High chairs available

★★★★
May 22, 2024

During an impromptu evening in Joliette, we let ourselves be tempted by the Restaurant Chez Henri. Served in just a few minutes, a well-stocked onion soup plus a comforting club sandwich. A successful Friday evening!

★★★★★
Local Guide
May 22, 2024

Always the same good place. Very versatile as a menu. BBPC. The place has evolved a lot but is still just as good.

★★★★★
May 22, 2024

Their Smomit with fries 5oz and 6oz we ate it me and my daughter my lover the hamberger with poutine yum we were yesterday me and my daughter and my lover and for my daughter they prepared a small salad instead of the salad of choux thank you to the young girl for her service yesterday May 18, 2024 mem the hamberger with poutine very good.

★★★★★
Local Guide
May 22, 2024

Is a very good restaurant

★★★★★
Local Guide
May 22, 2024

First time at Henris. We ordered a Special pizza with bacon and onions. Very good pizza. A little expensive, but lots of toppings. In short we should have taken a smaller one because we wasted half because it filled our stomachs so much. Beer on tap at a very reasonable price. Comfortable benches, good service.

Local Guide
April 22, 2024

Dietary restrictions: The fries are cooked in the same oil as the fish and the onion rings, its dequelasse.

★★★★★
Local Guide
April 22, 2024

The poutine was delicious and the waitress was very sweet, offering me exactly what I wanted but cheaper!

★★★★★
Local Guide
April 22, 2024

The waitresses are really charming and attentive to their customers. The fried chicken is so excellent...the best Ive ever eaten

★★★★
Local Guide
April 22, 2024

Very friendly staff. Fast service and the food tastes very good

★★★★★
Local Guide
April 22, 2024

The place for an unmissable quality/price meal. And table service is no. 1. By the way, the pizza is very good

★★★★★
April 22, 2024

Attentive and personalized service. A typical authentic restaurant. Excellent value for money. We were a group of 22 and really liked it. THANKS!

★★★★★
April 22, 2024

Delicious, this is the place to go

★★★★★
April 22, 2024

The food is excellent and the service impeccable.

★★★★★
Local Guide
April 22, 2024

Very good excellent service

★★★★
Local Guide
April 22, 2024

Excellent... Nothing to complain about

★★★★
Local Guide
April 22, 2024

Lunch was very good

★★★★★
Local Guide
April 22, 2024

I ordered the duty lunch special. Good quantity, good fries and friendly and fast service. Beau works for the team and the boss

April 22, 2024

First time ordering, after an hour we called. He cant find the order. Wait on the line for 20 minutes to be told that we have to reorder an order which will be delivered in 45 minutes at the same price. We have to call back after 1 hour to ask where our order is!!!! They tell us it wont be long... we waited a very long time and were no longer hungry when it happened. Second and last order this evening, same thing again, but this time, after 2 hours of waiting, we let it happen and we go to a competent restaurant

Local Guide
April 22, 2024

Very long service to get my meal my partner very long to get his dessert very disappointed

★★★★
Local Guide
March 22, 2024

As always, same winning recipes

Local Guide
March 22, 2024

In addition to being very expensive, they charge $1.15 for poutine sauce and cheese curds on the side... When I said that there shouldnt be a charge for that, the clerk did not respond. Its very crude of them to do that, lets see! They didnt even give us a plate when we wanted to eat there and the pizza wasnt very grilled as requested! Avoid at all costs!

March 22, 2024

Very disappointed since the sale of the restaurant, its hard to pay $18 for a large poutine which is as big as a small poutine in lunch weight therme arrived cold too bad we were good customers and now its over

★★★★★
Local Guide
March 22, 2024

The fried chicken is excellent, very good restaurant with family, friends etc... I recommend it

★★★★★
March 22, 2024

I just know the only restaurant I order from my 2nd favorite restaurant Venlantine before

★★★★
Local Guide
March 22, 2024

Very good poutine! The sauce is hot, the potatoes are crispy. For takeout, enter through the side door.

★★★★
Local Guide
February 22, 2024

Le Henri, a culinary kingdom where each burger seems to be a work of art, ready to transform your meal into a gastronomic adventure full of exquisite flavors. I undertook a chivalrous feast and, oh delight, the burger is simply divine. However, a tinge of sadness seeps into my gastronomic bliss, as the price puts an end to my joy. Goodbye to culinary jubilation, welcome to budgetary reality. The Henri, where the taste pleasure is undeniable, but the bill plays an unexpected spoiler role.

★★★★★
Local Guide
February 22, 2024

Excellent pizza-ghetti!

★★★★★
Local Guide
February 22, 2024

Good service, friendly, smiling staff

★★★★★
February 22, 2024

I encourage this restaurant because it accepts cash. Its very good too

★★★★★
Local Guide
February 22, 2024

Perfect place for a successful family meal (and with teenagers)! Weve been going there week after week for years! Kid-friendliness: Ideal for a family outing

★★★★★
Local Guide
February 22, 2024

Always very good!

★★★★
Local Guide
February 22, 2024

I really liked the comfort food and the service, very good! The prices are a little exaggerated, 1 club + 1 poutine + 1 soup 2 cokes $55! Anyway.

★★★
February 22, 2024

Usually we like to come here, but the girls who seat people could warn of the waiting time for groups of more than 4 people. After waiting 45 minutes on the line, we were informed that he would still have more than 30 minutes to get a place. We then left.

★★★
Local Guide
February 22, 2024

Having a poutine pizza combo delivered and discovering that it has delivery fees (since when?) But the portions have really become small and the prices are not correctly displayed on their site. It was okay, nothing more.

★★★★★
Local Guide
February 22, 2024

The staff make the place a good place to go. I like to find again and again the same ones as always and I like that.? Mel and also the others :)

January 22, 2024

Cold reception, long wait before seeing the waitress, lukewarm meals, there was a thread in my burger I returned it and no one came to offer me other things. Disappointing!!!

★★★
Local Guide
January 22, 2024

What can I say, a welcoming place with welcoming service! Great choice of food for this Jolietainne institution! Easily one of the best poutine Ive eaten ;) and whats more, it tastes good ;) Edit 2024: Woa, since it was bought back the prices have increased and not quite ready! The Mammoth is still so good! But the poutine, issshhhh, they changed the cheese for cheapette which melts on the poutine and the generic powdered sauce. Despite everything, the table service is always excellent. The condition of the toilets really leaves something to be desired..

January 22, 2024

Closes way too early! Too expensive for low-end service...

★★★★
Local Guide
January 22, 2024

Very Good Service! Very good food! THE DAM3 WHO SERVED US VERY GOOD SMILING EMPLOYER! THANK YOU VERY MUCH FOR YOUR EXEMPLARY SERVICE!

★★★★★
Local Guide
January 22, 2024

Everything is great at Henris The food is excellent The ambiance of the dining room is fun The staff is kind and courteous Prices are reasonable The service is fast

★★
January 22, 2024

Very disappointing at the price he charges for the food and the delivery costs in addition, the least he would do is deliver at least the hot meals last order for me.

★★★
January 22, 2024

It was delicious but $65 without tip for a medium pizza and 2 poutines is excessively expensive

★★
Local Guide
December 22, 2023

Hello, Im calling for a special 2 medium pizzas for 38.95 on your website. However, your colleague tells me that the price is 58.95 with taxes. I mention the error to him because on your site the price indicated is not that. She tells me that this is the price and that she sees it in front of her: $48.95 plus tax, so what I am saying is impossible. You will understand my frustration at being told that I dont see the right thing. In addition, the price is increased by $10, to make matters worse, I am trying to contact you by email and it is not working. I was a little embarrassed not to write my reviews on Google because the restaurant deserves better than that. However, I have tried to contact you several times and it still does not work. So I decided to do it. Before placing my order, I listened to your message about receiving recognition from the Chamber of Commerce. Normally, we accept our mistakes. In my case even if I prefer your product. I will order elsewhere. Really sad.

★★★★
December 22, 2023

A must-have for a long, long time

★★★★★
Local Guide
December 22, 2023

Stunning. Delicious. Well decorated. YAHOO!