Boston Pizza in Saint-Charles-Borromée

Noisy atmosphere. Impeccable service. Despite the absence of a reservation, the waiting time was around 15 minutes. WELL DONE

The service is nice but extremely slow they took 1 hour to come and ask us for the order and also the kitchen has one star because my brother said that the Oreo milkshake just tastes like milk, for the moment I would say that it would be mediocre

Impeccable service

Good place to share Very friendly and people speak to you in English, Spanish and French.

Service not great server came little and yet unlimited beverage we felt unwanted as customers fries were lukewarm order burger the cheese not even melted

I recently had a bad experience (old review) and my complaint was taken seriously by the management team. They contacted me personally to better understand my bad experience and I received a restaurant credit. I went back a few days later and WOW, everything was at typical Boston Pizza quality. Nothing to see before my previous experience. I had almost the same plate of dough and the Alfredo sauce was creamy and tasty. The meat and shrimp in the pasta dish had a good cooking and was equally tasty. Our waitress was welcoming, attentive to our questions and requests and very kind. She gave us super good service. (It wasnt the same as our old experience and I forgot its name). The atmosphere is correct and typical of classic Boston Pizza. My friend came back with me and also liked the second experience much more, both in terms of cuisine and service. I recommend

The peach Bellini drink in a jar is worth trying!! And the essential Jambalaya pasta, always very good

Very good service the food is good I think we were crowded when the restaurant was empty :)

Not bad but expensive for the quality and quantity of the cuisine

I mentioned 3 times that I was celiac gluten intolerant and wanted to have the glutenwise menu which is clearly mentioned in the menu. The waiter didnt understand. This restaurant does not pay attention to the food intolerance of its customers. I have Boston Pizza but I wont go back to the one in Joliette. Dietary restrictions: Failure to comply with dietary restrictions.

Its been a long time since Ive been. Good value for money. Alright.

The restaurant was half full, no service while we were there.. we waited for everything.! I would have liked a dessert for my sons birthday that we came to celebrate, but no one ever came to take our dessert order, or even offered us an empty box to take our leftovers. Furthermore, we had taken the trouble to book and were told no problem, if they were not able to honor the reservations, we should have been warned..! In short, very disappointed with this place which is not up to par..

Im disappointed that weve been there 3 times now and lets say that my spaghetti meatballs were really not good...the legs were waterlogged...it was sinking to the bottom...so big that it looked like long macaroni...chicken parmesan...thats a big rubberized frozen...2 dishes and 1 pizza for children $130....plus...if it had been good at least its okay but the it is shameful

Good food quick service

Probably powdered sauce, a chicken breast that ends 7-8 old pieces of chicken compressed on the plate ($6.50), uncooked shrimp, cold vegetable pitched on the plate! In short, $65 for 2 fairly ordinary pasta dishes yes thank you.. Super friendly waitresses and fast service It doesnt make sense to sell that to the world, its really embarrassing

Very good

Good but very salty... (poutine sauce, 3 babino pizza *veggie, Hawaiian and prossuto, gouda cheese. Starter: nacho meat was excellent, fried pickles with sauce: a treat The outstanding service from our waitress was very appreciated for my nieces birthday dinner with a great gang and the children Vegetarian options: Pizza, because I ordered one with my 3 choices of mini pizza Parking: Large spaces available at all times Kid-friendliness: Actually adapt because after making the children wait until they arrive until dessert! Time to drink coffee and pay everyones bills the children were running up and down our section the waitress was passing between small errands Wheelchair accessibility: Very spacious as a restaurant, the spaces between the tables allow you to move around in a chair, for the toilets however not sure that it is very accessible

Horrible experience in delivery mode with doordash. We ordered 2 pizzas and a starter. Only the entry was handed over to the dasher. When I called the restaurant they offered to come pick up the pizzas myself or complete a complaint in the app so that another dasher could come and bring them to me. A lukewarm pizza dinner that has been waiting for an hour is unfortunately not what I had planned.

Apart from having trouble getting served... on a Sunday evening... and being accompanied by ants on our table, we can say that the food was drinkable.

The rockets are very good

The value menu is definitely worth it, the portion of salad on the side is generous!

Very slow service especially for bring order

Our waitress was very friendly. Super good service

I am extremely disappointed with my order, I ordered a chicken club. Usually its baguette breads except they were round breads and the breads were all disgusting wet. Extremely disappointed and regular customer of the Boston

Very well eaten the waitress a little long

Suoer

We had little time and the service was very quick. Super good and generous.

Excellent service and delicious plus there is a small terrace

It was okay

Very good restaurant, very good service, they sure have a good team in the kitchen.

Great! Very hot service and meal

Everything is pretty fresh and the service is really reliable.

Top notch food. Cactus potatoes are the best, always perfect! The burger options are always great, even the seasonal ones. Alcohol a bit expensive, but otherwise great. Impeccable service.

Wow We had reserved a table for 12 people to celebrate my daughter. There was a little misunderstanding Unfortunately. But the young girl masterfully turned the situation around for the better. I dont remember her name. A tall blonde with rounded glasses. And her colleague also blonde with gold glasses. .They were surprisingly effective. I had great service wow. Thank you girls . I definitely recommend this place. You have a superb team. Thank you for this successful evening. From a very satisfied customer.Johanne

A delicious gastronomic experience despite a few pitfalls I recently went to Boston Pizza and was pleasantly surprised by how excellent their food was, especially their Thai chicken wrap. From the first bite, I was transported by the explosion of exotic flavors and the perfect balance of spices. It was simply incredible! So much so that, at one point, I almost thought I saw Jesus, dressed in a white tunic, walking into the room, accompanied by his apostles. Pierre, with his sparse beard, Jean, with his benevolent gaze, and Thomas, scrutinizing every corner of the room with infinite curiosity, followed their spiritual guide. However, it turned out to be just me, completely transported by the delicious sensation of the wrap, almost in a state of culinary bliss. However, while the food lived up to my highest expectations, I cannot say the same about the service. Unfortunately, there were some gaps at this level. We were only given one service of water for the duration of our meal, which was quite disappointing. Additionally, there was no salt on the table, which could have been easily remedied but unfortunately detracted slightly from our experience. Also, we never received our entry which was a bit frustrating. Despite these small inconveniences, I must say that the quality of the cuisine made up for these defects. The Thai chicken wrap was so delicious that Im willing to forgive these service errors. However, I hope that these aspects can be improved in the future to provide an even more satisfying experience for all customers. In conclusion, if you are looking for a delicious dining experience, I highly recommend you to try Boston Pizza and try their amazing Thai Chicken Wrap. You will not be disappointed by the exquisite flavors that await you.

Horrible service and the Mac and cheese was so bland

Wheelchair accessibility: Aucun escalier Food

WoW nice atmosphere in the dining room but I also love the bar side lots of menu choices at a reasonable price. Parking: Very large parking lot

Good service, clean, well-kept place, faithful to the chains restaurants, varied menus.

Today my boyfriend and I got to try Boston Pizza in Saint Charles Borromé Joliette. We usually go to other Boston Pizzas and this is the worst restaurant experience ever, by far. Dont go there. You will get completely ripped off. There are a lot of things that went wrong. It was completely disgusting. But Im only going to talk to you about the burger meat. We had 2 burgers. Not edible. The meat was tough, tough, and smelled like outdated meat. Disgusting. To the point that just one mouthful was enough to know that if we ate it, we were going to get sick. I can continue like this but its enough to never go back in our lives.

A fly in my drink so no

Very good evening excellent

The most atmospheric Joliette restaurant in town. The music is good, the food is good and the employees are even business!!! I will come back for sure!!

Much better than before. I had one of the new square pizzas and it was very good. I would stay away from pasta for example, it really doesnt taste much.

The customer service is terrible, the food was cold and the frustration could be felt in the restaurant!

No service even after 40 mins at our table, not even a glass of water

Quite ordinary, they took my order and finally transferred me to a regular because the first girl didnt know the menu (pk answer the phone then). I explain my order to her and she repeats it clearly so everything is fine. So we forget my requests so my order is far from what I hoped for and what I ordered. And the cherry on top 1:10h from the moment I ordered. So 40 minutes more than I was told. Worst Boston ever.

Excellent service, we missed nothing throughout the meal, my smoke meat was lukewarm and he served it with melted cheese, good but different, the meat was fresh and very good for my partners meal, she loved it with Thai appetizers served on salad Good place the menu is complete and offers several choices

Saturday night hockey. Chicken parmigianni. Overcooked chicken that appears to have been reheated in the microwave several times. Pasta with meat sauce instead of marinara sauce like what little was on the chicken. Very cooked pasta that tastes watery. Warmed garlic bread. Nothing fresh made in the meal.

5

The ice service was okay. But the food, although good, was not prepared hygienically. Results: sick the next day.

Kid-friendliness: High chair available and childrens menu also available

Raw bacon in my Burger, frozen meatballs, dry little pai, childrens hamburger of the same size as the adult one, a very bad investment of $45, I strongly advise against it!

I ordered a take out. Weve ordered several times now and every other time its gone really well. However, tonight was a real fiasco. I was not able to order online (see here that I still have problems with the website every time I order - and yes, I am comfortable with the internet), so I had to call to order (to date it is still correct). It went well on the phone and everything, nothing to say about the service! Arrived home with the stock, everything was cold! The cheese on the bandera bread was barely melted. The onion soup was also worse than the other photo in the comments (at least it had cheese - I only had soggy bread - at least put it aside - and onions) , the pizza was cold and the poutine was also worse! On top of all that, I was missing a meal! Except that with all that, it cost me $80. $80 for a cold meal, which I had to reheat and I was short of it. I will think twice before ordering take out next time.

It s a pizza and dough restaurant.

A big thank you for the professional service and the quality of the food!

Very good service

According to the Boston Pizza website and application, it seems that the Joliette restaurant no longer offers delivery by themselves

On 2 occasions my nachos barely had any cheese, very disappointing to pay almost $30 for a nachos with dry chips without topping!!!!

Music a little too loud at the bar. We had difficulty talking to each other.

The portions are not too generous but everything else is OK (food, atmosphere, service)

Very disappointing, I will not return, slow service and after an hour and a half of waiting the waitress comes to tell us that he has to start the pizza again because he did not put any meat in the pizza But they brought us the sweet potato fries, but very soft and greasy Luckily when we finally got our pizza it was good. Lamp above the table full of dust And in a restaurant it seems to me that it would be the least that the waitresses could have their hair tied up. Vegetarian options: Nothing seen Dietary restrictions: Nothing to say Kid-friendliness: No Wheelchair accessibility: Not really

In reality, it deserves 0 stars. A $65 bring order is like throwing it down the drain. Chicken cutlets, small piece of dry chicken, throwing it in a window could have broken the glass. Tasteless and tasteless pasta accompaniments, what about the Caesar salad with the kraft-style vinaigrette bought at the grocery store. But positive point you have the prize of the most disappointing restaurant with the worst food that I have tasted. No need to post a reply I had my quota with the food

Very good service and finally an open dining room, thats 3 pizza huts that Ive made and its the first with an open dining room Alhelouya Thanks to the intern who gave us excellent service

Good food, services a little slow and nice atmosphere in the restaurant during matches.

Good restaurant in general.

Very good food, and impeccable service, I recommend if you are near Joliette

Lots of people, friendly waitress, but I got my pizza before my utensils.

Very warm welcome, and the staff is smiling and very helpful!

Good service as usual. Small problem with the pizza, the waitress offered us fries to wait. THANKS! My daughter was very happy with her allergen-free meal

The meals are very good but a drink Soft drinks at 4 dollars are expensive. Yes there is inflation but consumers feel it too.

I went there with my children, the service was great, it was delicious. Parking: Lots of room Kid-friendliness: They have glasses with lids, the menu is varied and attractive for children. They loved it

EVERY order (delivery) there are major errors . At the price it costs!!

Excellent pleasure

Courteous staff, less choice on menu, no table host in the evening

Great service I recommend!

10 minutes before seeing a waitress

Very good meal with good service

First time to try Boston Pizza. Very disappointed with our experience never again. Very slow service. Big error in invoice $30. Plus the prices on the menu. The waitress didnt even give us the bill like at every table she served. She only gave us the coupon for the interac machine. Charged us for a glass of wine at $14. Extras we never asked for. 2 beers including a Bud for $12 and a non-alcoholic beer for $10. I called the restaurant the next day after careful consideration as if by lucky Azzar, it was the supposed General Manager who answered me and explained our disappointing experience to him. Together we check him on his computer with all the details and tell me that he will check his cameras and that he owes me $25. He takes my contact details and phone number. Supposed to call me back the next day, but never heard back from him after a week. The worst restaurant in Joliette. I wonder if the media would go there to check the proper functioning, what could happen.

Very good food. But slow service.

Very busy but service with a smile Tempered the wait however a starter which was delicious the first time Thai chicken arrived cold versus disappointing hot Thanks to Cedric for excellent service despite the growing traffic There were 5 of us and for the first time at this branch the dishes were copious and excellent and the prices reasonable, really a place To return the menu is very complete Worth going the place is somewhat noisy

The meal in general was excellent but the service was a big zero! We asked for a drink, it took at least about 30 minutes before we got service. When requesting coffee and invoice again an unimaginable delay in addition to errors in the invoices. When you have to wait at least 30-35 minutes between each request and the restaurant is not full, its a shame.

Sorry for 1 star . Need renovation

Perfect, excellent dinner (pasta) _ A special thank you to our waitress Félicia / impeccable service (big plus / the restaurant). Great atmosphere. I recommend!!!

Excellent service and delicious, I recommend it whether with friends or family. We had a lot of fun and fire team Vegetarian options: Lots of vegetarian options and a few vegan ones Dietary restrictions: Very attentive staff Parking: Free parking and plenty of space Kid-friendliness: Perfect for kids and parties Wheelchair accessibility: Several very accessible tables in the dining room and on the terrace

Very good as usual

Very good service

Really slow service, meals bring cold and dry. Refusal of the kitchens to make hot and edible dishes for us. Obnoxious waitress who barely comes to see us and doesnt even serve us a drink. We wont come back again.

I was more than satisfied with this restaurant, The service can be a little slow but the waiter took the time to warn us when we arrived, despite this the meal was excellent and the portions generous. The atmosphere is quite noisy depending on the traffic The menu is suitable for many by offering the customization of a pasta dish and offers gluten sensitive options for pasta and for pizza with cauliflower crusts. I noticed that it also had hamburgers available. with gluten sensitive bread I recommend this restaurant for people who want to spend time with friends or family. Dietary restrictions: The gluten sensitive options could suit many! Parking: Parking is free and without any restrictions Kid-friendliness: The menu offers more simplistic meals that would be more interesting for a child

Arrival at 6:30 p.m., order at 7:15 p.m. (not even a hello before that and I had to go get the menus myself) Didnt have dinner before 8 p.m.... and the meals were cold... We wont be going back anytime soon...... 10 months later.. still no better.. slow service it takes 30 minutes + before we ask what we want to eat.....

First visit and certainly not the last!

I ordered online and this was the last time I made this mistake. No sauce in the pasta and the quality of the meal in general left very, very much to be desired. Next time I will order elsewhere. And no, I will not contact your email relationship service...its up to you to provide good service.

If you like seeing flies on your food you will love it!!

Well no matter the girl who works there she hit me with a drink and she spilled a lot of water on me on purpose

After a little time waiting for service, the person accompanying me received a cold poutine. My plate was perfect. Unfortunately, this time it was my plate that was just acceptable for the temperature and I was alone. Perhaps the service team should make more frequent rounds in order to satisfy the needs of customers and not pass them by without looking at them...

Restaurant chain. The food is still very good, the pizza is delicious. The service is excellent and always with a smile. Very nice restaurant.

Bon, premièrement cest beaucoup trop chère. 35$ pour une pizza 10 pouces avec une frite (qui dailleurs fait pitié, soit changer les boîtes beaucoup trop grande, soit rajouter plus de frites. La pizza est bonne, mais pas meilleure que ailleurs. Pour moins chère il est possible den avoir plus dans plusieurs pizzeria a Joliette et les alentours. Cétait ma première et dernière fois.

Last night my son and I came to Boston Pizza. I always loved Boston pizza and Mediterranean pizza, but I didnt think it got to this level of ripping off customers. I am very disappointed and will never come back here. We ordered two mini pizzas: Mediterranean and supreme plus new fries with parmesan and garlic and onion rings. A glass of sprite and a glass of Pepsi. Thats it and it cost me $140. When I asked for the bill, the waitress with long hair came, but she didnt give the full bill to look at, just Interac coupon and immediately she prepared the machine. At the same time she started talking and asking questions. She thought we were on vacation in Joliette, she asked questions at the same time as I paid to be the distraction. A good scam I tell you. I pay, we go out, Im starting to think that restaurants are getting expensive. I compare it with Mikes and I tell my son that at Mikes with dessert it was cheaper. At home I start counting and I see that the price must be lower. So I paid at least $25 more for something I didnt order. I started looking at reviews and found one from a few months ago who had the same situation and he never received the refund even though he contacted the manager. So, Im disappointed that in Joliette its just scams everywhere, but life is boomerang. So as you give, you receive.

Non-existent service, after 45 minutes we managed to have some of our drinks (it took 2 attempts and 10 minutes more to get glasses of water on the other hand), after 1h15 we had a starter which was extremely disappointing, after 1h40 the main meals, the chicken was mostly gristle and the burger bun burned to top it off, there were 5 tables occupied in the whole restaurant so there was no reason for all this incompetence, at $100 a bill its basically an insult

Good special perogies pizza. Food was very late, we waited almost an hour before we got our pizza and the restaurant was not that busy that night. Food

Excellent cuisine. Great for kids.

Always very good service

I shared a pizza with pasta with my partner and enjoyed our meal.

Always a pleasure to visit this restaurant. Food, service and atmosphere. Still to my taste.

The new menu is beh. The prices are high for what it is.

Grosss big, like no, indecent type waiting. Music volume as high as Mount Evrest. Confidence the time of waiting for meals is equivalent to that of climbing this said assembly. Grotesque clientele finds it mature and logical to whistle at the ladies who enter the establishment. However, the smash the pig slot machine pays off

I liked it a lot

Great experiences with exceptional service and a fiery atmosphere, its really a perfect place for both friends and family.

Its a Boston pizza, the eating is very acceptable, except that all the ones that are good are starters that I recommend and the pizzas are also very good, the waitress (Malorie, blonde) very very professional loved it +10 thanks to the waitress!

Poor service soup served at the same time as the main meal ouffff. Kid-friendliness: High chair provided Wheelchair accessibility: Same floor as parking.

Pleasant atmosphere without more pizza crust to improve without taste î

We had one of the worst service its started from arrival notes No dedicated waitresses for a total wait of 1 hour without a glass of water... So that after complaining I ordered a beer which arrived 20 minutes after our 20 of water And to finish it all off I had to get up and go opposite the kitchen and accost the first waitress I came across and tell her that it was our plates that were lying around on their tablet and that no one knew who it was. ....

Not cooked enough lits of dust over the table not to clean

Wow!!! Alexandra made me a pizza with a KETO cauliflower crust!!! It was excellent!!!! Thanks to Lumen Joliette for this beautiful evening

The meal was good, nothing more. The waitress full of damage when we arrive to pay bad bill, I pay, I put tips, my friend having the money just to pay was not able to give tips and the waitress makes us feel bad by telling us that she doesnt pay much so its the least that can be done, and as soon as he doesnt put any tips he looks stupid, unpleasant attitude

Very slow service on site... Poor delivery service (doordash). An item is missing from each order!

The waitresses are very welcoming. The burgers are delicious, the fries too and everything is well presented. However the cocktails were poorly mixed, you cant imagine my face when I took a sip of pure peach syrup in my peach mojito. Not to mention their fried chicken wings which are not at all what I expected. However, the quality of the food has never been negative. (Except my cocktail). The atmosphere was very festive and it was very pleasant. Definitely one of the best places in Joliette.

It was good but 45.00 (15% tip included) for an individual pizza and 2 beers is too expensive for me.

very good service

Obvious uncleanliness...

Great atmosphere the staff is great thank you for the welcome everyone was eager to serve us the waiter, waitress came and sang happy birthday to one of our guests thank you very much

I had to recommend an item delivered on site (which lengthened the waiting time), when I checked my order, I noticed that they had incorrectly entered another item in their system (which further extended the waiting time). Only to realize that they had forgotten to put the extra bacon in a burger delivered at home. The food is very good, but they have a lot of trouble giving orders as requested. It wasnt the first time this happened.

I would have liked Can give -1 stars, but goolge wont let me give less than 1 star. Definitely the worst customer service I have ever seen! Weve been in the restaurant for 1:20 and we just received the glasses of water! I would like to believe that we are a group of 13, but the service is mediocre at best! The waiters/waitresses are not capable of managing a group! It s truly terrible! Really not sure well come back here! BBC

I came across a gem as waitresses, Nadja is excellent, very good service and always smiling, I will return there for her professional service.

Very nice atmosphere I have been there 3 times I will go back again very good, welcoming and pleasant just the long waiting time but apart from that I loved it

For those who like to listen to sports with a good meal.

Good but expensive