396 QC-132, Saint-Constant, QC J5A 2J8, Canada
Located at 396 Route 132, Saint-constant, QC, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.
Ordered 2 lates to go. While waiting, people kept coming up to the counter, complaining of wrong or incomplete orders. My coffees were cold and tasted so awful, I ended up dumping them out. Worst Timmies, ever.
Always served with a smile by jo ! Best worker! Coffees always on point!
Got here at 9:45 p.m. Google says it's open 24 hours but when I went the doors were locked. The very least you can do is update your hours so that people don't waste their time for nothing thinking the place is open.
Got there at 5 am and paid for my breakfast. Unfortunately the power went out (nobody’s fault) and they couldn’t make my breakfast at that time but when I came back a few hours later they recognized me and made my breakfast right away. 10/10 for the early morning crew.
The staff is unfriendly. If the order is given in english, there is a very slight chance that they will get it right. Any modification in any of the eatables or beverages will result in a mess.
As a human i forgot to ask for extra sauce on the side, as i pulled up to the window i told them it was my fault and forgot to ask but if they could add extra sauce that would be great. I got the biggest eye roll from the cashier and then the guy taking orders also started giving attitude all over sauce. I've worked at timmies before, and it really isn't a big deal. The kicker was the forced fakeness at the end. The GTFO fake smile. Like damn my bad, i was tired, and it slipped my mind.
Look at this “amazing” hot chocolate. Like water. Shame on tim hortons. Ruined kids’ breakfast.
Very bad service employees are not good this is what they give after asking them for 3 times 1 time cheese on the top of grill cheese was not melt second time is burnt it whole and 3 time she gave me this. Very poor service no customer service at all
Im sorry, it was around 9 p.m. and almost nothing, a few muffins, thats all.
This Tim Hortons offers a unique experience that redefines service expectations. As soon as I arrived, I was struck by the peaceful atmosphere perhaps a little too peaceful. Employees seem to take their time to think deeply about each step of the process, giving each customer an unexpected break from their busy day. My order, although simple (a coffee and a bagel), turned into a surprising adventure. Fifteen minutes later, I was served tea and a donut, a bold choice I hadnt considered. During my attempts to clarify the situation, the team looked at me with contemplative calm, as if I were offering them a philosophical challenge. In short, this establishment is perfect for those who wish to savor not only their meal, but also the mystery of the service. For a more conventional experience, I recommend exploring other branches. One star out of five, with a special mention for originality.
Always good, fast service and the employees are smiling, it s very pleasant to have this Tim serve! Vegetarian options: I love Tim products! And when I don t eat meat I have several choices and I like it.
Zero car services no respect for customers and the supervisor doesnt want to take my order so I took 10 seconds to think about what sauce to have with my pizza
0 for cleanliness Not very pleasant to sit surrounded by tables that are not even cleaned. People around you talk about it but no one says anything, I dont understand. We arrive to consume and not to be fed for free, the minimum would be to offer a clean environment to customers.
No chocolate
Lack of variety only 4 types of donut
30 min for a good French girl everyone was lost
Each time it takes 15 minutes for someone to serve me a timatin
Great service!! Both employees we spoke with were super nice and friendly. The place was clean.
Since several weeks. I can see that the service is no longer what it used to be. Many new employees who are left to their own devices. Even children who dont have to be there are walking around with coffee and other things that are in the employees legs. You order a tim morning blt I have a slice of bacon and the salad is really not fresh, you have a slogan heat fresh Well thats really not the case 3 times they made me my tim ice cream with espresso foam because the employee did not notice that the milk was curdled. I really believe that you have a huge amount of work to do at all levels!!!!
I had the worst experience in this tim, I told 3 times to make my sandwich, they didnt know, finally they did it but it was cold and the wrap was all broken
No atmosphere like before. Prices have increased too much. In the evening it is difficult to have variety in the products. The service is good but the employees do not do the little extra to provide adequate service with the changes
Like all Tim, good service.
I found the service very efficient at this Tim Horton on route 132, plus the seats are well distributed
Too many people
Very disappointing drive-thru service.
Excellent service
Food
Very slow service
The girl at the service has a car thats stupid as hell and it didnt have what I wanted...
On June 22, 2024 at 3 a.m. I ordered a wrap from the worker and the person who made my wrap didnt have a glove and kept wiping on his jeans, I explained to him that it was a bit disgusting and left without saying anything, bon appetit!
Very good products
Not able to have this served in French!! Mediocre food. FRENCH PLEASE!!
Tim these tim
Not ao fresh... Hard myffins and so-so cofee
Fast and professional
New pizza not very good
25 minute wait.
19:20. Nothing to eat because they are washing something. Just so lazy!!!
I dont know what happened overall but its more like before quality service price very disappointed
Great staff and good environment
nice place
Rarely seen such a clean Tim in a long time!
Fast and friendly service, the place is very clean! The food is hot, soft, fresh and silky, I love the generosity of the food and the employees made a mistake in an order very quickly! Best tim in Quebec!
We order trios for dinner, but we only get drinks and sandwiches. So we ask the girl at the window to have our potatoes quartered. She brings us lunch potatoes So we point out that they are not the right potatoes. We hear the manager complaining that it s stupid and that we only want free potatoes . Weve already paid for these potatoes, plus were being insulted for no reason. Thats not customer service. Vegetarian options: Veggie wraps and bowls
Have a coffee.
I love the service very good always with a smile the food is good every time when we pass by we stop :)
Super good coffee
The lady at the cash register was VERY rude to me and my kids. She was not helpful and I felt I was annoying everytime I asked for something. I would never come to this location.
Awesome place. Dynamic team. The only downside is that you cannot enter the tim in the afternoon and evening. You are awesome!!!! We continue!!!
Its been 3-4 times that I ask for chocolate timbits and when I get home I have mixed timbits and when I go back to mention the error no refund or free its a shame
New bowls well done
Improvements to be made. Courteous customer service. However, I ordered a bacon grilled cheese and the bacon was missing. As I was on the road and having gone further, I was not able to return there. please advise me how to rectify the order and also if possible to have a refund on my account.
Nice place but sometimes too cold (place and food) and we dont receive a bill at the terminal and long service
The staff is very unpleasant and rude to customers, They are busy preparing the orders, A big zero for the service
I received my order incomplete
Drive-thru for me. Always well served. Rarely errors.
This Tim Hortons ALWAYS has the best and most efficient staff. My coffee is perfect and additional orders are always exactly what I order
Fewer and fewer opening hours.
Very well spoken staff Neat and clean place Food
Well done
Big improvement in cleanliness and service. 06/8/2023 Parking: Should have made parking lines and arranged the terrace.
Always fresh
Cant go wrong. Great coffee, nice service!
Very good coffee
Its good
Impeccable and fast service
One of the coolest tims and whats more the food is cold-_-
Im sorry but the speed, the friendliness of the staff, the interpersonal skills, not really any of these qualities at this place. They look like theyre zombies...
One star is already too many for this Tim Hortons branch. The last 12 years I had nothing to say about this establishment. But in recent months the quality in general has left something to be desired. The employees seem like they dont care about their jobs and the quality of the food is questionable. We order a simple iced cappuccino and it contains ice that is not even mixed enough. Im sorry, its over for us. This branch will be forgotten by us. A message for the owner: know how to hire and train your staff adequately to avoid this type of problem. If youre losing staff, youre simply not an employer of choice. Thats all. Im telling you this because your employees roll their eyes when we ask them for something politely and its too much to ask for them to just give us a sleeve for the coffee thats a little hot. In short, Im talking about incompetent employees and completely poor customer service. In another era, the staff would be met and spoken with confidence if comments like mine or others came to the ears of managers.
Good service
When you order you feel like youre disturbing. No interpersonal skills. The person on duty this Thursday, September 7 at the internal checkout looks at me when I order a BLT without meat, as if I have committed a crime and at the end I receive the BLT with meat. Very poor service, my next time I will go a little further to the other tim on the 132. Since opening after Reno it lacks quality of service! Maybe change of owner who doesnt check their belongings
Perfect
Unfortunately there is a problem with wasps in the restaurant, therefore very dangerous for those with allergies! In addition, the employees dont seem happy because no one is smiling! All very stupid and we seem to disturb them so I wont go there again! The service is terrible and very very slow
I will never set foot in that damn Tim Hortons. Message for the owner Change the manager who says who your sister is, she is very mean and very frustrated never seen that Big lack of respect and professionalism towards young people who are managed by a clumsy person I would even say crazy who shouts at her employees, This is pure intimidation and mistreatment. I will file a complaint at Tim Hortons headquarters, this is unacceptable, poor 15 year old child I had tears in my eyes, I saw my son in his place humiliated by an inhumane person. I prefer McDonalds a thousand times more than you. You deserve no stars
Yum
Once again not received what I asked for, unfortunately this is recurring. So I wont be going back again.
Im not from around here and l absolutely love the hot chocolate and stop every chance I get.
Ce matin je commande un bagel nature sans beurre avec fromage a la creme et je recois un bagel au beurre. Vraiment horrible le service et la dame qui a pris et gerer ma commande n est vraiment pas heureuse d etre la. Pas fort comme personnage au service a la clientèle. Dommage pour le propriétaire qui doit s arracher les cheveux de la tête avec ce type d employé.
I think its a shame the employees never say hello good morning they look like the living dead it seems to me that its not hard to say hello
Tim Hortons isnt the best place to eat fresh food. When we talk about freshness it means that everything that is consumed must be made on site and the same day......sorry this is not your case since everything that you sell for consumption is made industrially and frozen then distributed to your branches to be defrosted and finished..........like all your donuts. Too bad Dunkin Donut is no longer here in Quebec. Because they had excellent fresh donuts made on site. Not exemplary and slow service at this Tim.
Super good.
8:35 p.m. - We arrive at the drive-thru, we order a sandwich, but the employee tells us that he only serves muffins and donuts until the restaurant closes, which according to him, is planned in 1 hour. We subsequently notice that the closing time of the restaurant is scheduled for 10 p.m. and not 9:30 p.m., according to the data provided by Maps. We would like to point out that the employee remained respectful throughout the communication. We are disappointed with our experience at this location and probably wont return anytime soon.
Maybe turn off your drive-thru sign when its closed. This will prevent people from waiting at the control panel for nothing.
Great service at all times
Bad service, no one was there when we wanted to order, we had to stay there for 10 minutes in front of the service, no one came.. called twice, no response.. in addition, mark in large on the window 24 hours a day open at the drive-thru service to help you better serve, lol but no one responds!! whats the joke Entk very disappointed with Tim Horton
Went at 10 pm was closed but with a sign that they are ioen 24 hrs..... Dont waste your time going there!!
It says 24-hour drive-thru service EVERYWHERE on the windows, on your schedules, etc. I arrive, it s 1:10 a.m., it s closed. But why? Please indicate it at least, lets see.
Not open at night although it is 24/7.
They dont know the difference between a donut and a muffin, I loved the deal!
9:05 p.m. no response in the drive despite all the posters in the windows I dont understand what the problem is really disappointed
The sign on the widow says open 24 hrs but we go around 10 pm and dine in and drive thru both are not working!
written in big letters OPEN 24 HOURS , lights, music and electric menu sign and drive-thru open, no one to serve at the service and doors barred. April 23 at 10:50 a.m.
Worst service ever.
Potato lunch too hard and the rest is soso
good ham sandwich good worker wrap good coffee
Worst service ever
First of all, the drive-thru service is only open! Not even a dining room after 45 minutes at the drive-thru with 9 carts in front of me! And still not being served! A lot of people have left behind me, it doesnt make sense to have such bad service in Tim Horton! June 11, 2022
Dont rely on the opening hours... edit a week ago and should have been open at the time we passed. They are still on their covid schedule
Disgusting coffee, dont go there!
Excellent service.
The iced cappuccino is really good
One of the most efficient Tims Ive ever been to in my entire life!
small specifications, the Tim Hortons now closes at 9 p.m. since there is no longer any night staff. Sorry if the 24 hour signs mislead you but if someone answers you after ten minutes during the night there is NO ONE in the tim.
I adore
No WiFi internet, no electrical outlets
food poisoning
The number of incompetent employees is incredible
Excellent at an affordable price.
Door closed! People inside!! Not enough staff!!! Really ridiculous, drive thru open
Lack of staff but these good Parking: Lots of space
I dont know whats going on with this Tim-Hortons but they are always out of stock.
One of the fastest and most efficient Tim Hortons around!!
very good
Ordinary service, ordinary cashier who looks at you askance if you spend too much time in the restaurant!! Parking: Plenty of parking!! Kid-friendliness: Yes, some things are there for children!! Wheelchair accessibility: Like all Tim Hortons!!
Correct
Excellent service
Pandemic slower service