560 Voie De La Desserte, Saint-Constant, Quebec J5A 2S6, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
EXCELLENT in every way! We were welcomed and served with a smile🙂. The vast assortment of food we ate was very nicely prepared. Service was above and beyond. We had a great time!! Thank you 🌠🌠🌠🌠🌠!
I order a Big Mac with other stuffs, but it doesn’t give me that Big Mac I ordered.
The worst. Crowded and confusing. And when we finally got our order it was wrong. They forgot items and the pop was flat. Didn't even go back to correct any of that just wanted to escape the experience as fast as possible.
For the most part, this was a normal McDonalds. Aside from the lack of maintenance and cleanliness there were also many kids running around and stealing soda. I had a hard time finishing my meal. The sheer lack of manners or any kind of structure is disappointing. The food was ok but of course they got my order wrong.
Mobile order too slow manny cars in the drive through passed before us and we waited more than 45 minuits with no compensation for our wait time. We where missing a burger and a fork for a poutine.
It used to be great but I always seem to get mistakes on my orders when I go. I order through the app when I get my order there is either something missing or it's cold. When I look at the order receipt, everything is written out properly but it doesn't match up what is in my bag. Please just take the time to review your orders before handing them out.
I went for lunch and what a disaster. This is the worst run McDonald’s I have been to. We ordered our food via self-serve Kiosk. It was not very busy. It took 25 minutes to get a Big Mac, french fries, 4 chicken nuggets and 2 drinks. And we even asked for an update at the 15 minute mark. Then we sat down and the restaurant was not very clean. The floors were dirty. I will not be returning to this location.
As a McDonald’s is perfect super clean amazing , just I had a very bad experience, they put a girl was not well trained to take order , it took us about 5 minutes to make her understand that if we buy a medium fries we got a free soda, but when we went to the window she still want to charge us for fries and soda however at the end we had to park and solve the problem, what a waste of time and the poor girl was so stressed out, if they see she can not do that job they should give her other things to do , however I love that spot because is so clean and yummy
It was very good apart from the fact that a stupid bitch ran into me in the parking lot... Apart from that it was good! Even after she hit me my pickles were in the same place
Sometimes order errors... But...
Ok
Really bad service at the counter. The employee is alone (a lie because a young man was also there with her and who did not work in the kitchen) and she only takes care of the drive-thru service which by the way did not have a queue (2 cars) to serve customers and, no one speaks to us at the counter but, they look at us but thats it!! Using it too much with 2 cars at the drive-thru, to tell us that we are better off ordering from their terminal otherwise you have to wait longer (like mentioning it so well but only after having Being forced to ask them was enough that she completely ignored us for a long time, we were seen but, too busy to tell us anything Whether you are alone as an employee or not, customer service can still be. simply highlighted in us advise rather than making us wait like cellars, it takes less than a minute and it would have had no impact on your drive-thru orders! But rather a minimum service!! Thank you for your very limited service!
The menu respects the charter but it is better to monitor the products served, some are easily forgotten... Today, my daughters happy feast menu was just missing, she didnt appreciate it once she got home...
Just soso. Terrible mens toilet. Uncleaned and urinal out of order and leaking everywhere. Yet at the start of the day on a Sunday. Not welcoming for two hundred.
Painfully slow drive through. 20 minutes to the intercom
With this guide, anyone can very easily make a couple hundred dollars like me within two weeks. Thanks Brother!
9/10 Order is missing something or wrong item. Missing fries, missing burger, missing drinks, missing patty (just the bread, how is that even possible?), wrong drink...
Ive never seen a dining room so dirty... it almost smells like vomit and your feet stick to the floor
Lack of products for lunch
Slow service, employees playing on their phones and watching videos at high volume. Impossible to hear each other speak. Quite unpleasant.
I have never seen such slow service... Twice in a month I go to this McDonalds and wait between 15 and 25 minutes for 2 éclair wraps (1 time there were 2 customers in the restaurant). The employees chat, laugh, look at their cells, in short they do everything except their job to serve us quickly. I never leave comments, but this is hell. I will never go back, I will make the detour to Candiac the service is 100% better.
The worst McDonald s ever. Took 25 mins for my order.
Worst place to go ,the management is horrible,no leadership equals poor quality on orders employees have no idea of what there doing this place needs to be shutdown,and rebuild from head office
Honestly, the McDonalds should close, theres nothing working in the restaurant. Disrespectful employees, slow service, dirty interiors. The managers do not know how to manage an environment that is not pleasant at all.
20 minutes at the drive-thru for 2 potatoes. There were 4 cars in front of me. By far the slowest McDonalds I have visited.
Better than 1 year ago. I recommend.
Not too clean, table, floor, chairs. The coffee is not to my taste.
Fast and efficient service
Slowest Mcdonalds ever. 30 minutes at drivrle-thru is crazy.
Dont order with doordash here, they dont want to do it and make you wait forever
Ultra slow service. This aint fastfood
Fast service but food was cold
Very good, fast service and clean restaurant
Very slow service...we waited 15 minutes before receiving our order, they served all the cars before...very very disappointed, never again
Very poorly clean, very slow service after discussing their brake at the place where customers pass
very nice staff! incredible service!
Always order errors, very slow service, worst place
Good food like always
The DoorDash delivery person gives me a sealed bag with my name on it. What is my surprise when I open the bag and the order inside is in the name of Rémi ?! And this order is unlike anything I have ordered! I ordered a McMuffin, a double quart, 2 drinks, a sundae and a muffin. I end up with a cheese hamburger... There are always mistakes both in delivery and in store... The restaurant is managed by 12 year old children who understand nothing and who dont want to apologize. When we call the restaurant to inform them of the numerous errors, they tell me that it is not their fault and that it is the delivery person. How can the delivery person change the inner bags which are sealed?! Incompetence x1000 in this McDonald s
Very good service
I just went to buy a caramel sundae and it seems that the person at the drive-thru lacked the strength to put the lid on and served me the sundae which half emptied on me. And the first thing she thinks to do is give me the terminal back so I can pay. I had to tell her, Dont give me napkins so I can clean myself. And believe it or not, she still made me pay. It really didnt sit well with her.
August 2, 2024 5:20 p.m. The service was super slow. The MacChicken Burger that I received was dry but really dry, as if the patty was several hours or even days old. I asked to have it made again for me, the kitchen employee acted like a fool, looked at me crying, and didnt make my order. I waited a good ten minutes, and finally let it happen... next time I come here, if its him in the kitchen, Ill go back. 0 professionals. The girl at the counter was however courteous, fortunately.
Try the excellent Americano coffee
Drive-thru is usually slow. You get what you expect though.
Restaurant Absolutely filthy. No soap in bathroom for men. Station for drinks disgusting. Told an employee the attitude was whatever.
Absolute worst McDonald s. We will drive to the next town over just to avoid it. Every time we came, they messed up the order (ie forgot the egg in an egg McMuffin) service is terrible and very very slow. Expect to wait forever for something you didn t order.
Wonderfully good and enjoyable
No clean table to eat on site
Good like all the others
I go here to take an order and the staff prepares it very late and they are not polite.
Vegetarian options: Good Food
The ice cream is terrible... not with milk, but with water. I always get ice cream at McDonalds, but this was the first time I got such a terrible one.
You cant go wrong with McDonalds!
When the people who make your meal smell under their arms its just not clean. Just a big yak.
Regular McDonalds, nothing special, but the service was quick.
He talks instead of ordering, weve already been waiting for 10 minutes
Correct service
Alright
The place was really not clean. The service is extremely slow...and the staff is really not smiling. I would have liked to post the photos to show the places it was really disgusting
There was no sauce in my poutine...made once at home
When the delivery arrived I found that the wrap I ordered was missing. Plus this isnt the first time somethings missing.
Pathetic service unprofessional staff toilets are dirty
Cant comment on the food because I dont eat it but the kids love it
A certain Nathalie who should relearn how to speak with customers and give her training on the instructions and rules she must know, the manager didnt even speak, its sad.
Very very long service with staff who are obviously not motivated (Souffle) And this time they forgot to give me all the drinks. I only realized it once I got home... For an order for $60 I left 30 minutes later! Without the drinks I paid for and it was really bad. The burgers were bathed in oil and the donuts were dry. This time its not the last time in Saint-Constant but the last time at Mc Do! Burger King thanks you and we gain a new customer.
I am going to share with you one of my expertises of this Mcdonalds, I order a big mac trio and this is what the big mac looks like: (see photo) Simply ridiculous. In addition, the service can be warm and ALWAYS long. The restaurant is dirty, the trash cans are always full and the floor is greasy. The worst McDonalds Ive seen by far.
It takes forever to get your meal.
Very good place for buying food and excellent service
Drive-thru order, complete meal with coffee and 2 milk. The milk was in the bag, 2 small cups. How am I supposed to put milk in my coffee and brew it while driving? Never seen before at McDonalds, incredible and service devoid of intelligence.
The food is very often cold, the fries are very often reheated and are too salty or not salty at all. Orders; done by car or in advance (via mobile) or delivered (regardless of the company used), there are always errors!!!!! Either one or more items are missing or the order is not the correct one!!!! It s discouraging!!! We dont really feel like going to this branch anymore.
Super
My big ones girls and I bought some McDonalds for the whole family for dinner. We enjoy taking a good time to stop at McDonalds And bought a good variety of things. Big Mac and others. Its always nice to do this on occasion to please to the family. And we are always satisfied. THANKS !
Cheese burger...its McDonalds....misery
worst McDonalds of my entire life
I cant reach this McDonalds in St-Constant... I went to the drive-thru around 7:15 p.m. to please my 3 children and arrived home as a surprise! A BLT without lettuce, bacon and tomato! We asked for no onions only! Not really a BLT anymore! In addition, my sons 2 Coke drinks are so pale, they look like water with a drop of Coke! Finally mistake #4, no sauces for the 2 mc croquette trios! Well done! I want compensation commensurate with the 4 errors made. I left my name and phone number on this restaurants voicemail and am waiting for a return call. THANKS.
Slow service. The chatter
Unclean kitchen and dining room cold and dry apple turnover in addition to overflowing trash cans therefore to be avoided
Slow drive-thru service, staff not concerned with providing good service. The cashier who turns her back to the window and chats with 2 colleagues for 5 minutes before I ask to pay. A total of 15 minutes of waiting for 4 cars. Not strong
I go there 3 times a week
My Burger was warm rather than hot
Very good grilled chicken wrap Kid-friendliness: Surprise when purchasing a dish
Rock hard bagels, incompetent staff too busy on tik-tok Won t be returning there anytime soon. Food
GOOD
The 1/4 pounder BLT, it comes with bacon but only 1 cheese instead of 2 like the original 1/4 pounder. I dont blame this individual franchise, but they should stick it to corporate and start putting 2.
Great Food even Away from the States. My Daughter however past 3 visits has been short changed!
Very disorganized
S was a command to bring Kid-friendliness: Childrens playpen
First time and I didnt find it logical to wait 35 minutes for my drive-thru order. I am very understanding about the lack of staff but allowing a vehicle with 8 passengers in it to place their order at the window because they forgot to wait at the intercom to order is not logical at all. I think this car should have been put in a waiting lot.
Slow service, as always. Cold and often incomplete food. In short, its rotten like McDonalds.
A Satisfying McDonalds Experience for the Whole Family I recently visited McDonalds with my kids, and we had a delightful experience. As a self-proclaimed food critic, I was initially skeptical about trying the giant Big Mac and the kids meals. However, I was pleasantly surprised by the quality and taste of our meals. The giant Big Mac exceeded my expectations in terms of flavor and portion size. Despite being a fast-food item, it had a satisfying blend of fresh ingredients and a delectable sauce. It was evident that McDonalds takes pride in maintaining their signature taste and consistency. My kids thoroughly enjoyed their kids meals, which were thoughtfully prepared and appealing to their young palates. The meals came with a variety of options, allowing them to choose their favorite items and enjoy a balanced and nutritious meal. The restaurant itself was clean and well-maintained, with comfortable seating and a welcoming ambiance. The staff members were friendly and attentive, ensuring that our dining experience was enjoyable and hassle-free. Furthermore, I appreciate McDonalds commitment to offering affordable options. The prices were reasonable, and the value for money was evident when considering the quality and quantity of the food we received. In conclusion, our visit to McDonalds was a pleasant surprise. The giant Big Mac and the kids meals exceeded our expectations in terms of taste, quality, and affordability. I highly recommend McDonalds to families looking for a convenient and enjoyable dining experience.
Honestly, once again very disappointed. I ordered through Uber Eat. No problem on the delivery side, excellent service. However on the food side. Very cold, almost frozen, fried uncooked. Really poor service at this McDonalds whether by delivery, in person or even ordering at the drive-thru. Also a lack of items in my order. And that whether by delivery or to bring.
Its the worst McDonalds Ive seen, the service is rotten, the employee didnt even know what he was doing.
Extremely long service, lots of staff twiddling their thumbs while customers wait to be served at the checkout. I order 2 cones and this is what I receive without even asking if it would bother us, impossible to eat the ice cream the cone takes up all the space. The cup was full of ice cream. When I asked if they were serious they told me yes and went back to their business. Very ordinary I wouldnt even go back there for water.
Like we did order 20 minute ago and the guy and the girl talking each other and we wait like 30 minute ago like come on !!!!!!
Terrible ice cream, terrible texture and taste, not like usual. This is the second time this has happened to me in a week.
Missing items half the time from delivery orders. Build your own burger as its literally just tossed in the box. employees clearly dont care
Deplorable drive-thru service, more than 40 minutes of waiting, a young person who is too drugged to understand what you want to order and a despicable manager with no knowledge of customer service. Maybe Ill never go back there again
Very disappointed with my order, I paid $10 thinking I would have a good lunch. A BLT EGG bagler as a trio.. which she surprised to eat only the bagel with melted cheese. Especially since it wasnt a rush time... lack of responsibility. For me a $10 in the garbage, a big thank you, I wont come back to this McDonalds again!
Constant errors on orders, especially the crispy mac - we start with an unbreaded chicken without the spicy sauce, luckily this time they hadnt forgotten the bacon! and if we ask for a change the service is slow and not friendly - sorry but we wont be back - this evening it took three tries before we got something close and even there: see photo
Vanilla Chai from McDonald s
4 people prepare 1 order then always error. A missing sandwich then another wrong sandwich. Amazing!
Very nice restaurant. Nice welcome. Special mention to the manager George who was able to resolve my problem with my order in two seconds. Efficient and professional as we like them!
If your thought is its McDonalds, what do you expect think again. Firstly, they make at least 1 mistake per order. It can go small as in putting pickles when you asked for none, or not putting straws to litteraly giving you the wrong product. Secondly, I know its not the job of the year, but a hi from the staff wouldnt kill them. Finally, there is always a ton of people working there, yet it takes twice the time to get an order than in any other restaurant of the franchise.
c longggg Im hungry its been 25 minutes Im waiting for the macpoulet to go to the pfk
It has become unsanitary, dirty, the trash cans are overflowing. I dare to imagine the dirty kitchen. Employees have fun with their friends in the bathroom. I am filing a complaint with Health Canada.
The place is littered with trash. Expect to wait 15 minutes for your food as they prepare food for Uber eat before the customers in front of them.
If I could give 0 stars I would. Always order errors, ridiculous delays and no customer service
Ridiculous delays of over 20 minutes to receive an order. Always missing things. Very poor service. If I could I would give them 0 stars.
Often there are long queues, the employees are nice but out of breath, overwhelmed by work, the sanitation unfortunately leaves the best
After several visits nothing changes, extremely long service... housekeeping leaves nothing to be desired... And always without forgetting at least 2 errors on my order. I dont recommend this McDonalds, I prefer the one from Candiac
Slow service
Long service too many people
I order and unfortunately it always has errors
Super good
Unfortunately it was very long and also with lots of order errors but the people are friendly.
Honestly the fries were cold and dry the hamburger was ordinary 1 star for the food
The line up for the drive-thru is way too long! Took an hour just to get two coffees. It was the second time we waited way too long at this McDonalds.